2007 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,064 owner complaints filed for this model year. This is the 9th highest complaint count among 15 Fusion model years with reports.
Of the 2007 reports, 58 involved a crash and 5 involved a fire. 56 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: structure
73 reports, newest first. Show all
Structure, Feb 13, 2013
2007 FORD FUSION. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH DASHBOARD AND AIRBAG ON PASSENGER SIDE OF VEHICLE. *SMD THE CONSUMER STATED A YEAR AGO, THE DASHBOARD AROUND THE PASSENGER SIDE AIR BAG BECAME UNGLUED AND IT IS NOW STICKING UP. THE CONSUMER WAS INFORMED IT WOULD COST $1100 TO REPLACE THE ENTIRE DASHBOARD. THE CONSUMER WAS CONCERNED THE AIR BAG MAY NOT DEPLOY IF NEEDED. *JB
Structure, Nov 5, 2012
I PARKED MY VEHICLE AND ATTEMPTED TO EXIT OUT OF THE DRIVER'S SIDE DOOR. I DISCOVERED THERE WAS NO TENSION ON THE DOOR HANDLE. I WAS UNABLE TO OPEN THE DOOR FROM THE INSIDE. IN ORDER TO EXIT THE VEHICLE, I MUST ROLL DOWN THE DRIVER'S SIDE WINDOW AND OPEN FROM THE OUTSIDE. *TR
Air bags, Structure, Oct 14, 2012
THE AIRBAG IS STICKING OUT OF THE DASHBOARD AND FORD DOESN'T WANT TO DO ANYTHING ABOUT IT. I BELIEVE THAT BEING THIS IS SAFETY CONCERN AND SHOULD BE COVERED BY FORD. I HAVE CONTACTED THEM BECAUSE WE HAVE A CONCERN THAT THE AIRBAG WILL FAIL OR JUST BLOW OUT OF THE DASHBOARD WITHOUT ANY NOTICE. *TR
Structure, Latches/locks/linkages, Sep 5, 2012
INTERIOR DOOR LATCH (DRIVER'S DOOR) FAILS TO OPEN. I CANNOT GET OUT OF MY CAR WITHOUT ROLLING DOWN THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE. ALSO DOOR WILL NOT LOCK WHEN CAR IS LOCKED. I HAVE READ SEVERAL COMPLAINTS ON THIS NHTSA SITE AND OTHER FORUMS WITH NUMEROUS OTHER PEOPLE WHO ARE EXPERIENCING THE SAME PROBLEM WITH THEIR FORD FUSION. PLEASE INVESTIGATE THIS ISSUE AND INITIATE A RECALL IF WARRANTED ON THE INTERIOR DOOR LATCHES OF THE FORD FUSION. THIS IS INDEED A SAFETY CONCERN - ESPECIALLY IF SOMEONE MUST GET OUT OF THE CAR QUICKLY - ALSO LOCK FAILURE COULD BE SERIOUS SECURITY PROBLEM. *TR
Structure, Sep 3, 2012
I WENT TO GET OUT OF MY CAR WHEN I GOT HOME FROM WORK ON FRIDAY AND MY INSIDE DOOR HANDLE BROKE. LUCKILY I WAS PARKED AND AT HOME WHEN THIS OCCURRED. THIS COULD HAVE BEEN BAD IF IT WAS A SITUATION WHERE I HAD TO GET OUT OF THE CAR IN A HURRY AND WAS NOT ABLE TO. I THINK FORD SHOULD OFFER A RECALL ON THIS PROBLEM CAUSE THIS COULD BE A DEADLY SITUATION. *TR
Air bags, Structure, Jul 20, 2012, crash
I AM FROM CALIFORNIA AND WAS DRIVING IN GLENDALE, ARIZONA AT 1:00 A.M. ON 06/30/12. THE SIGNAL I CAME TO WAS FLASHING RED. CROSS TRAFFIC HAD FLASHING YELLOW LIGHT. ASSUMING THE CROSS TRAFFIC ALSO HAD A RED FLASHING LIGHT (AS IN CALIFORNIA) I PROCEEDED THROUGH THE INTERSECTION. I WAS T-BONED BY A LARGE DELIVERY TRUCK. THE SIDE/CURTAIN AIRBAG DID NOT DEPLOY!! I SUSTAINED NUMEROUS INJURIES FOR WHICH I WAS HOSPITALIZED FOR 9 DAYS. NO ONE WAS IN THE CAR WITH ME, THANK GOD! A FEW DAYS AFTER THE ACCIDENT, I SPOKE WITH THE OFFICER THAT ARRIVED AT THE SCENE. HE TOLD ME THAT WHEN HE SAW THE AMOUNT OF DAMAGE TO MY CAR, HE THOUGHT HE WOULD BE "CALLING THE FATAL TEAM"....UPDATED 08-10-12 *BF FORD MOTOR COMPANY NEEDS TO DO A RECALL ON, NOT ONLY THE FUSION MODELS, BUT ON ALL OF THEIR CARS. I DO NOT TRUST FORD AND WILL NEVER OWN ONE AGAIN. I HAVE CONTACTED FORD REGARDING THIS ISSUE AND ALSO AN ATTORNEY, BUT I HATE TO THINK OF ALL THE OTHER DRIVERS OUT THERE WHO ASSUME THE AIRBAGS WORK IN THEIR CARS WHEN POSSIBLY THEY ARE DEFECTIVE. THE NUMBER OF CASES I'VE READ ABOUT SINCE MY ACCIDENT SHOCKS ME. FORD SHOULD HAVE DONE EVERYTHING THEY COULD AFTER THE FIRST INCIDENT. BE CAREFUL DRIVING YOUR VEHICLES...ESPECIALLY IF IT'S A FORD. GET YOUR AIRBAGS CHECKED ASAP!!!! *TR UPDATED 08/14/2012 *JS
Structure, Jul 11, 2012
DASH PAD HAS SEPARATED AT EDGE OF PASSENGER AIRBAG. CAR HAS NOT BEEN IN ANY CRASHES OR ANY ABNORMAL ROUGH TREATMENT. DEALER LOOKED AT DASH AND SAID IT WAS NOT COVERED BY WARRANTY. THIS CAR HAS BEEN WELL TAKEN CARE OF, 1 OWNER CAR, SCHEDULED SERVICE DONE AT THE DEALERSHIP ONLY. THIS SEEMS TO BE A DEFECT THAT THE DEALER SHOULD FIX. *TR
Visibility, Structure, Jun 27, 2012
DRIVER'S SIDE INTERIOR DOOR HANDLE BROKE. THIS IS A SAFETY ISSUE. IF I WERE NEEDING TO EXIT THE VEHICLE IN A HURRY, I COULD NOT. IF I WERE NOT ABLE TO ROLL DOWN THE POWER WINDOW, I WOULD NOT BE ABLE TO OPEN THE DOOR FROM THE INSIDE. *TR
Structure, Jun 12, 2012
THE INTERIOR DRIVERS DOOR HANDLE DOES NOT OPEN THE DOOR. I HAVE TO UNLOCK THE DOOR MANUALLY & REACH TO THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR. *TR
Structure, Jun 6, 2012
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE WAS CONTACT WAS TRAVELING 15 MPH WHEN THE FRONT DRIVER SIDE DOOR FLEW OPEN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER CONFIRMED THAT THE DOOR LATCH MECHANISM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 67,927.
Structure, Mar 6, 2012
INSIDE DOOR HANDLE BECAME INOPERATIVE REQUIRING WINDOW TO BE LOWERED TO OPEN DOOR FROM OUTSIDE HANDLE. DEALER INSTALLED NEW DOOR HANDLE DUE TO INTERNAL HANDLE CABLE RETAINER BREAKING. THIS PART FAILURE CREATES A VERY UNSAFE CONDITION PREVENTING A FAST EXIT FROM VEHICLE IN AN EMERGENCY SITUATION. THIS IS UNACCEPTABLE. *TR
Structure, Sep 30, 2011
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE DOOR WOULD NOT OPEN FROM THE INTERIOR, ONLY FROM THE EXTERIOR OF THE VEHICLE. THE FRONT PASSENGER SIDE DOOR WOULD NOT OPEN AT ALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE DOOR HANDLES WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Structure, Sep 26, 2011
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THE FRONT DRIVERS SIDE DOOR WOULD NOT OPEN FROM THE INTERIOR OR EXTERIOR. IN ORDER TO ENTER THE VEHICLE, THE CONTACT HAD TO USE THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNAVAILABLE.
Structure, Latches/locks/linkages, Jul 21, 2011
2007 FORD FUSION SE - SAFETY ISSUE!! INTERIOR DOOR LATCH PROBLEM (DRIVER' DOOR) I CANNOT GET OUT OF MY FORD FUSION WITHOUT ROLLING DOWN THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE. **THIS IS A SAFETY CONCERN!!** I HAVE READ SEVERAL ONLINE FORD FUSION FORUMS AND FOUND THERE ARE MANY MANY OTHER PEOPLE WHO ARE EXPERIENCING THE EXACT SAME PROBLEM WITH THEIR FORD FUSION. *CAN YOU PLEASE ISSUE A 'RECALL' ON THE INTERIOR DOOR LATCHES OF THE 2007 FORD FUSION SE*** THIS IS INDEED A SAFETY CONCERN, ESPECIALLY IF SOMEONE MUST GET OUT OF THE CAR QUICKLY. THANK YOU. VEHICLE IDENTIFICATION NUMBER: [XXX] MILEAGE: 50400 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB
Structure, Latches/locks/linkages, Jun 22, 2011
INTERIOR DOOR HANDLE STOPPED WORKING. CAN NO LONGER OPEN THE DRIVER SIDE DOOR FROM THE INTERIOR. *TR
Structure, Jun 19, 2011
I HAVE A 2007 FORD FUSION AND ALL FOUR OF THE DOOR HANDLES HAVE BROKEN AND HAVE READ COUNTLESS FORUMS ABOUT OTHERS WITH THE SAME PROBLEM. AM WONDERING WHY THERE HASN'T BEEN A RECALL. *TR
Structure, Latches/locks/linkages, Oct 25, 2010
INSIDE DRIVER DOOR HANDLE BROKE, CAN'T OPEN THE DOOR FROM THE INSIDE. CAR HASN'T BEEN FIXED AS OF YET. *TR
Structure, Apr 26, 2010
TL*THE CONTACT OWNS A 2007 FORD FUSION. WHILE PARKED, THE CONTACT WAS REMOVING ITEMS FROM THE TRUNK WHEN THE HYDRAULIC CYLINDER MALFUNCTIONED CAUSING THE TRUNK TO FALL; THE CONTACT WAS SLIGHTLY INJURED AS A RESULT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 35,000.
Structure, Sep 15, 2009
I HAD THE SAME PROBLEM WITH CREAKING AND CLUNKING NOISE IN THE FRONT END, MOSTLY HEARD WHEN PARALLEL PARKING. I BROUGHT IT TO FETTE FORD AND THE FIXED THE PROBLEM WITH NO ARGUMENT. I WOULD CHECK AGAIN, TRY TALKING WITH THE SERVICE MANAGER. TELL HIM THAT THEY ALREADY FIXED BLUE 07 FUSION SE WITH THE SAME PROBLEM. I ALSO GOT A FREE LOANER CAR, IT TOOK 3 DAYS TO FIX. HOPE THIS HELPS. *TR
Steering, Structure, Aug 19, 2008
2007 FORD FUSION - CRACKS IN FRONT SUBFRAME EFFECTING STEERING YESTERDAY I WAS INFORMED BY A FORD DEALER, DON REID FORD IN MAITLAND FLORIDA, THAT THE LIKELY EXPLANATION FOR THE "NOTCHY" FEEL IN MY STEERING WHEEL ON MY 2007 FORD FUSION IS PROBABLY DUE TO CRACKS AT WELD SEAMS IN THE FRONT SUBFRAME OF THE VEHICLE. I WAS TOLD BY ANOTHER FORD SERVICE TECH THAT THE ISSUE COULD ALSO BE A BAD STEERING COLUMN INTERMEDIATE SHAFT AS A RESULT OF THIS CONDITION. THIS VEHICLE IS 1 1/2 YEARS OLD AND SO FAR THE DEALER IS THINKING IT IS NOT COVERED UNDER WARRANTY. I WAS TOLD BY THIS FORD TECH THAT THE WELD CRACKING PROBLEM IS A "KNOWN ISSUE" AT FORD AND HE AGREES 100% THAT IT IS A SAFETY ISSUE. I CAN FEEL LOOSENESS / CLUNKING IN MY STEERING WHEN GOING OVER BUMPS AND TURNING. THIS IS NOT AN ALIGNMENT ISSUE SINCE, ON THE FORD FUSION, THE FRONT ALIGNMENT IS NOT ADJUSTABLE. I AM VERY CONCERNED AS TO THE SAFETY OF THE VEHICLE AND AM BEING TOLD IT MAY COST OVER $1,000 TO REPAIR THIS OBVIOUS MANUFACTURER DEFECT. I FIRST NOTICED THIS ISSUE A FEW WEEKS AGO ON FRIDAY, AUGUST 1ST WHILE MAKING A 3 POINT TURN IN A TIGHT PARKING LOT. THE CONDITION IS PROGRESSIVELY GETTING WORSE. PLEASE HELP. *TR
Structure, Jul 9, 2008, crash
2007 FORD FUSION WITH DEFECTIVE REAR BUMPER. CONSUMER STATES THAT THE REINFORCEMENT BAR IS TWICE THE SIZE AND STRENGTH OF THE AVERAGE BAR AND TRANSFERS ANY IMPACT TO THE VEHICLE AND THE OCCUPANTS. *KB THE IMPACT WAS TO THE REAR BUMPER ONLY, BUT DAMAGED THE REAR BODY TRIM PANEL AND BROKE THE SEAM SEALS UNDER THE BACK GLASS AND BUCKLED THE QUARTER PANEL. *JB
Structure, Oct 4, 2007
FORD FUSION 2007: CENTER BRAKE LIGHT BLOCKS THE DRIVER'S REARWARD FIELD OF VISION. THE CAR ALREADY HAS A VERY HIGH TRUNK LID. PLACING THE BRAKE LIGHT JUST ABOVE THE TRUNK, IN THE REAR WINDOW, MANAGES TO BLOCK OUT ANY CAR DIRECTLY BEHIND - UPWARD TO 50 FEET BEHIND THE CAR. THE LIGHT SHOULD BE MOUNTED AT THE TOP OF THE REAR WINDOW OR AT THE TOP OF TRUNK, JUST ABOVE THE THE BUMPER AND INTEGRATED INTO THE TRUNK LID. *TR *UPDATED 12/12/07 *BF
Steering, Suspension, Service brakes, Hydraulic, Electrical system, Structure, Sep 20, 2007
2007 FORD FUSION BOUGHT NEW DOES NOT FUNCTION WELL IT TAKES A WHILE TO CRANK. WINDOWS BEGAN TO MOLD, CAR SHAKES, VIBRATES , SWERVES OF ROAD WHEN BRAKES APPLIED, BRAKES DO NOT FUNCTION WELL CAR MAKES NOISES. TIRES DO NOT PERFORM WELL TIRES HAVE TROUBLE SLOWING DOWN. *JB