2008 Ford Fusion
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,353 owner complaints filed for this model year. This is the 7th highest complaint count among 15 Fusion model years with reports.
Of the 2008 reports, 53 involved a crash and 6 involved a fire. 29 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 17V024000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Representative owner complaints: hydraulic
74 reports, newest first. Show all
Service brakes, Hydraulic, Jan 17, 2024
The contact owns a 2008 Ford Fusion. The contact stated that while his girlfriend was driving at undisclosed speeds, the vehicle hydroplaned, and the anti-lock brakes engaged and disengaged. The brake pedal became inoperable. The vehicle was taken to the local dealer, where it was determined that the vehicle had passed testing. The vehicle was repaired, but the failure recurred. While driving the vehicle, the brake pedal was squishy and would depress to the floorboard. The contact stated that the solenoid was stuck open. There were no warning lights illuminated. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The failure mileage was approximately 79,259.
Service brakes, Hydraulic, Mar 8, 2023
The contact owns a 2008 Ford Fusion. The contact stated while driving 50 MPH, the brake pedal was depressed and went to the floorboard. The contact was unsure if a warning light was illuminated. The contact pumped the brake pedal several times, and the brake pedal started operating normally. The vehicle was taken to the dealer for diagnostic test; however, the dealer stated that no failure was found. The manufacturer was contacted but offered no assistance. The failure mileage was 73,000.
Service brakes, Hydraulic, Feb 21, 2023
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Dec 29, 2022
The contact owns a 2008 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the roadway and the contact depressed the brake pedal however, the vehicle failed to stop immediately. The contact depressed the brake pedal to the floorboard, and the vehicle came to a complete stop. No warning lights were illuminated. The vehicle was taken to a local dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 151,000.
Service brakes, Hydraulic, Dec 28, 2022
The contact owns a 2008 Ford Fusion. The contact stated while driving 20 MPH and driving over a black ice, the contact felt the brake pedal had lost pressure. The contact desperately pushed on the brake pedal for the vehicle to stop. The vehicle was taken the dealer and the contact was informed that the brake fluid was low, and that the hydraulic control unit (HCU) needed to be replaced; but the failure reoccurred. The vehicle was taken to the dealer, but no failure was found. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 128,000.
Service brakes, Hydraulic, Oct 19, 2022
The contact owns a 2008 Ford Fusion. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal went down to the floorboard. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. However, upon inspecting the vehicle, the dealer informed the contact that the vehicle had passed inspection and did not need to be repaired under the recall. The dealer then marked the recall as complete. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance and referred the contact to the NHTSA Hotline. The failure mileage was approximately 200,000.
Service brakes, Hydraulic, Air bags, Jun 8, 2022
The contact owns a 2008 Ford Fusion. The contact stated while driving at various speeds, the brake pedal was depressed but went all the way to the floorboard and the vehicle hesitated to respond, causing a stopping distance delay. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the dealer inspected the vehicle and informed the contact that the vehicle passed the valve condition test. The Hydraulic Control Unit (HCU) was not replaced. The contact stated that the failure persisted while driving. Additionally, the contact stated that after the dealer completed the recall repair under NHTSA Campaign Number: 17V024000 (Air Bags) the front passenger's side air bag material was protruding from the enclosure. The dealer was notified of the failure but provided no assistance. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 65,000.
Service brakes, Hydraulic, Service brakes, Air, Feb 22, 2022
The contact owns a 2008 Ford Fusion. The contact stated while driving at an undisclosed speed, the contact depressed on the brake pedal however, the vehicle failed to stop in a reasonable time. The contact depressed the brake pedal all the way to the floorboard for the vehicle to stop. The contact stated that the ABS warning light was illuminated. The failure reoccurred intermittently. The vehicle was taken to a local dealer who inspected the vehicle but could not duplicate or diagnosed the cause of failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Service brakes, Hydraulic, Feb 8, 2022
The contact owns a 2008 Ford Fusion. The contact received a recall notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed and went all the way to the floorboard. The contact stated that the brake pedal hesitated to respond, causing a 6-8 feet stopping distance delay. There were no warning lights illuminated. The dealer was notified of the failure and informed the contact that she would be contacted once the parts were available. The contact received another recall notification from the manufacturer that the parts were available and she contacted the dealer. The dealer informed the contact that they would need to order the parts. The contact stated that the failure had been reoccurring while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the parts were available. A case was opened. The failure mileage was unknown. VIN tool confirms parts not available.
Service brakes, Hydraulic, Service brakes, Air, Jan 19, 2022
The contact owns a 2008 Ford Fusion. The contact stated that while driving in the snow, the ABS engaged, and the brake pedal depressed to the floorboard without warning. Additionally, the contact stated that the failure might last for a few seconds or for a few days. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer however, there were no DTC codes retrieved. Additionally, the mechanic was unable to duplicate the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 147,000. The VIN was not available.
Service brakes, Hydraulic, Dec 22, 2021
The contact's daughter owns a 2008 Ford Fusion. The vehicle had previously been serviced under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard when the Antilock Brake System (ABS) was activated. The vehicle was taken to the dealer. The dealer informed the contact that they had done everything required for the recall repair and could not assist with an Antilock Brake System (ABS) fault code shown in the code reader. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.
Service brakes, Hydraulic, Dec 3, 2021
The contact owns a 2008 Ford Fusion. The contact stated that the vehicle was included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact took the vehicle to the dealer to be repaired in August 2021 and was informed that the vehicle had been serviced previously. The contact stated while driving approximately 25 MPH and approaching a red light, the brake pedal was depressed but the vehicle did not stop. The contact stated that the signal light had turned green in time preventing a crash. The contact stated that her vehicle was able to stop while going up an incline because she had not depressed the accelerator pedal. The vehicle was driven to the dealer but was not repaired and remained at the dealer. The manufacturer was not notified of the failure. The failure mileage was 62,000.
Service brakes, Hydraulic, Oct 27, 2021, crash
The contact owns a 2008 Ford Fusion. The contact stated that while driving approximately 30 mph the brakes failed and the pedal extended to the floor causing the vehicle to crash into a stationary truck. During the crash, the front end was damaged but the airbags did not deploy. No injuries were reported, no police report was taken and the vehicle was not towed. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact was notified that the vehicle was included in the NHTSA campaign number 19v904000(service brakes) and 21v158000(airbags) however, the parts to do the recall repairs were unavailable.The contact indicated that the vehicle had experienced the same failure listed in the recall and the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 169,000.
Service brakes, Hydraulic, Air bags, Oct 14, 2021
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that whenever the brake pedal was depressed the brake pedal traveled to the floor. The failure mileage was 170,073. VIN tool confirms parts not available.
Service brakes, Hydraulic, Aug 23, 2021
The contact owns a 2008 Ford Fusion. The contact stated while driving 40 MPH, the brake pedal was depressed but hesitated to respond and went all the way to the floorboard. The stopping distance was extended by 7-feet. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring increasingly while driving. The contact received a recall notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The vehicle was not repaired. The approximate failure mileage was 86,000. VIN tool confirms parts not available.
Service brakes, Hydraulic, Jul 30, 2021
The contact owns a 2008 Ford Fusion. The contact stated that while attempting the stop the vehicle, the brake pedal was depressed and extended to the floor and the vehicle would not immediately stop. The contact later received notification of NHTSA campaign number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage 40,000. The contact received notice that the part was available however, there was no part at the dealer. Parts distribution disconnect.
Service brakes, Hydraulic, Jul 6, 2021
The contact owns a 2008 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal was soft and depressed to the floorboard. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 200,000. Vin tool confirms parts not available.
Service brakes, Hydraulic, Jul 6, 2021
The contact owns a 2008 Ford Fusion. The contact stated while driving 55 mph, the contact depressed the brake pedal however, the brake pedal went straight to the floorboard. The vehicle failed to slow down which caused the contact to move to a different lane to avoid hitting the vehicle in front. The contact pumped the brake pedal for the vehicle to eventually slow down and stop. The contact pulled the vehicle over to the side of the road and checked the brake fluid reservoir, and the reservoir was full. The contact pumped the brake pedal several times for the brake pedal to go back to normal. The contact took the vehicle to a local dealer to be diagnosed. The mechanic flushed the braking system however, the failure persisted. The contact was informed that failure was like NHTSA campaign number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 157,000.
Service brakes, Hydraulic, Jun 21, 2021
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer for the recall repair and the Hydraulic Control Units (HCU) were tested as part of the recall, but it failed. The dealer provided the contact with a loaner vehicle while awaiting the part to do the recall repair and notified the manufacturer of the failed HCU test. The dealer later informed the contact that the part was not available and gave the contact his vehicle back stating that it was safe to drive. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 103,000. Vin tool confirms parts not available.
Service brakes, Hydraulic, Jun 15, 2021
The contact owns a 2008 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would fail to operate as needed upon depression as the ABS warning light illuminated on the instrument panel. The contact then received a notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact had taken the vehicle to the dealer where a diagnostic test was performed and the contact was informed that the ABS module needed to be replaced before the recall could be performed. The contact had taken the vehicle to an independent mechanic where the mechanic replaced the ABS module. The vehicle was taken back to the dealer where they attempted to charge her for the recall repair. The manufacturer was made aware of the failure however, there was no assistance provided. The failure mileage was unknown. Vin tool confirms parts not available.
Service brakes, Hydraulic, Jun 9, 2021
The contact owns a 2008 Ford Fusion. The contact stated while driving at various speeds, additional brake pedal travel was needed to stop the vehicle. The contact stated that the ABS warning light was illuminated. The contact received notification for NHTSA campaign number: 19V904000 (Service brakes, Hydraulic). The vehicle was taken to a local dealer to service the recall however, the dealer declined to service the recall without having the contact pay for the HCU pump to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that they could not assist. The failure mileage was approximately 60,000.
Service brakes, Hydraulic, Jun 8, 2021
The contact owns a 2008 Ford Fusion. The contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor and the braking distance was extended. The vehicle was taken to the local dealer who diagnosed that the ABS Hydraulic Control Unit was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously serviced under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the failure occurred. The manufacturer was notified of the failure however, no assistance was offered. The failure mileage was 220,000. Consumer stated he had recall on brake system and was repaired but lasted only 10 days. Brake fluid was flushed from DOT 3 to DOT4. Mechanic stated vehicle could not be repaired again but hydraulic box was needed. Consumer is still waiting for dealer to get back to him.
Service brakes, Hydraulic, May 25, 2021
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the vehicle was taken to the dealer for the recall repair however when the vehicle was retrieved, the brake pedal would go to the floorboard while depressed. The dealer was made aware of the failure and retested the Hydraulic Control Units as part of the recall repair, which failed. The dealer informed the manufacturer of the failure however, the manufacturer declined the coverage for the HCU part replacement. The failure mileage was 153,985.
Service brakes, Hydraulic, May 19, 2021
THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THE ABS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED WITH THE HYDRAULIC CONTROL UNIT (HCU) NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT FOR THE VEHICLE TO BE SERVICED UNDER THE RECALL CAMPAIGN, THE HYDRAULIC CONTROL UNIT FIRST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE HAD TO PAY OUT OF POCKET FOR THE HCU UNIT TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Service brakes, Hydraulic, May 7, 2021
TL* THE CONTACT'S WIFE OWNS A 2008 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. CROWN FORD INC (420 MERRICK RD, LYNBROOK, NY 11563) WAS CONTACTED ON SEVERAL OCCASIONS TO SCHEDULE AN APPOINTMENT HOWEVER, THE DEALER WAS UNABLE TO SETTLE ON A DATE FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PART WAS NOT YET READILY AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.