2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: air bags
590 reports, newest first. Show all
Air bags, Electronic stability control (ESC), Nov 13, 2017
TAKATA RECALL - I WENT TO DEALERSHIP AND WAS TOLD THAT THE "PARTS FOR REPLACEMENT" ARE NOT YET AVAILABLE.
Air bags, Nov 13, 2017
TAKATA RECALL I HAVE YET TO RECEIVE A REPAIR OR NOTICE OF PARTS AVAILABLE TO REPAIR THE DEFECTIVE PSAN INFLATORS ON MY VEHICLE. I HAVE CONTACTED MULTIPLE FORD DEALERSHIPS AND FORD CORPORATE REGARDING THE TAKATA AIRBAGS, BUT I GET NOWHERE WITH EITHER ONE OF THEM REGARDING WHEN A FIX IS AVAILABLE AND WHY PARTS ARE UNAVAILABLE. I WOULD LIKE TO FORMALLY SUBMIT A COMPLAINT TO FORD DUE TO THEIR UNACCEPTABLE SERVICE WITH REGARDS TO HOW LONG THE PROCESS IS TAKING. AIRBAG RECALLS SHOULD NOT TAKE MULTIPLE YEARS TO RESOLVE, IT SHOULD BE OF THE HIGHEST PRIORITY; AND IT APPEARS THAT FORD DOES NOT THINK THAT IS THE CASE.
Air bags, Nov 12, 2017
I HAVE BEEN NOTIFIED OF RECALLS REGARDING THE AIRBAGS FOR MORE THAN 1 YEAR. I CALLED AGAIN RECENTLY IN NOVEMBER 2017, AND TAKATA HAS NOT SUPPLIED THE AIRBAGS FOR THE DEALERSHIP TO REPLACE. DO WE REALLY HAVE TO WAIT UNTIL SOMEONE IS INJURED?
Air bags, Nov 9, 2017
TAKATA RECALL THE PASSENGER AIRBAG WAS RECALLED OVER A YEAR AGO AND THE PART IS STILL UNAVAILABLE FOR REPAIR OF THE AIRBAG. THE CAR IS IN ONE OF THE STATES THAT HAS BEEN IDENTIFIED AS A HIGH HUMIDITY, AND THEREFORE, A HIGH RISK STATE.
Air bags, Nov 9, 2017
NOTIFIED IN 2015 OF THE DEFECT IN AIR BAGS .THE LOCAL DEALERSHIP HERE IN COLUMBUS MS DID INSPECT THE DEFECT AND REPAIRED IT. THIS HAD ANOTHER PROBLEM AIR BAG SENSOR WOULD NOT GO OFF STAYED THAT WAY OF SEVERAL MONTHS NOTHING WAS DONE ABOUT IT. IS THE AIR BAGS SAFE ON THIS CAR. THE AIR BAG SENSOR WOULD NOT GO OFF.
Air bags, Nov 8, 2017
TAKATA RECALL. CONTACTED LOCAL FORD DEALER SERVICE AND THEY WERE UNABLE TO REPLACE AIRBAG, JUST HOPE I DO NOT GET INTO A ACCIDENT.
Air bags, Nov 8, 2017
TAKATA RECALL--I HAVE BEEN TRYING TO GET THE AIRBAG REPLACED SINCE THE RECALL CAME OUT. THE DEALER CONTINUES TO TELL ME THE PARTS ARE NOT AVAILABLE. WHAT AM I SUPPOSED TO DO? MY FAMILY HAS THREE AFFECTED VEHICLES, TWO FORDS AND A CHEVROLET, AND WE GET THE SAME RESPONSE ON ALL THREE. WE LIVE IN THE ATLANTA AREA, WITH HIGH HUMIDITY. WE HAVE NO MONETARY DAMAGES TO MAKE A CLAIM ON IN THE BANKRUPTCY. NO ONE WANTS TO PURCHASE THESE CARS.
Air bags, Nov 7, 2017
"TAKATA RECALL" AFTER WATEING FOR 17 MONTHS STILL NO REPAIR. HOW LONG DO WE HAVE TO WATE???
Air bags, Nov 7, 2017
I RECEIVED NOTICE THAT MY VEHICLE HAS AIRBAGS WHICH NEED REPLACING.MY LOCAL FORD DEALER TOLD ME THEY HAVE NOTHING TO DO WITH THE RECALL AND HAVE NO REPLACEMENT FOR MY RECALLED TAKATA AIRBAGS. WHEN I CALLED THE NUMBERS ON THE RECALL NOTICE I WAS GIVEN NO INFORMATION AS TO HOW, WHO AND WHEN MY RECALLED AIRBAGS CAN OR WILL BE REPLACED WITH NEWER, GOOD AIRBAGS.
Air bags, Nov 7, 2017
I CALLED THE BOWEN SCARFF FORD DEALER IN MY AREA TO HAVE THE AIRBAG REPLACED TODAY. THE RESPONSE I GOT WAS THAT I HAVE TO HANDLE THE REPLACEMENT THROUGH THIS WEBSITE OR THE NUMBER ON THE POST CARD I RECEIVED. NEXT, I CALLED 888.327.4236 FROM THE POSTCARD AND WAS PLACED ON HOLD FOR 33:47 MINUTES AND WAS DISCONNECTED. I WOULD APPRECIATE IT IF YOU WOULD CALL ME BACK WITH A DEALER'S NUMBER WHO WILL GIVE ME AN APPOINTMENT TO HAVE MY AIRBAG REPLACED. [XXX] @ [XXX] OR EMAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Air bags, Nov 6, 2017
TAKATA RECALL DEALERSHIP CANNOT SCHEDULE A FREE REPAIR BECAUSE THEY HAVE NO REPLACEMENT PARTS AND DON'T KNOW WHEN THEY WILL BE GETTING ANY.
Air bags, Nov 6, 2017
TAKATA RECALL, RECEIVED TWO NOTICES IN MAIL. DO NOT WANT TO CONTINUE TO DRIVE THIS AUTO IF IT IS NOT SAFE. THE SEAT BELT LIGHT JUST KEEPS COMING ON.
Air bags, Nov 6, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORM REEVES FORD SUPERSTORE IN CERRITOS, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE CONTACT WOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 6, 2017
TAKATA RECALL. FORD HAS NOT SENT ME A LETTER OR INSTRUCTIONS TO BRING MY CAR IN FOR A REPLACEMENT AIRBAG YET. I'M DRIVING AROUND WITH A DANGEROUS AIRBAG AND NO REMEDY HAS BEEN GIVEN. WHAT IS THE HOLDUP?
Air bags, Nov 6, 2017
TAKATA RECALL THERE IS A RECALL NOTICE BUT NO RESOLUTION FOR MY VEHICLE
Air bags, Nov 6, 2017
TAKATA RECALL - I HAVE TRIED SEVERAL TIMES TO WORK WITH MY FORD DEALER AND AM CONTINUALLY TOLD THERE IS NOTHING THEY CAN DO FOR ME RE: AIRBAG REPLACEMENT. PROBLEM: TAKATA AIRBAGS ARE IN THE CATEGORY OF FAULTY AND WERE RECALLED IN JULY 2016. THEY NEED REPLACING
Air bags, Structure, Nov 5, 2017
I HAVE TWO COMPLAINTS. 1) TAKATA RECALL, FORD SENT ME THE NOTICE ABOUT 3 YEARS AGO AND FORD RECALL AND FORD MECHANIC SHOP SAID THAT FORD HAD NOT MADE ANY REPLACEABLE AIR BAGS THESE PAST THREE YEARS. I JUST CALLED THIS WEEK. 11/2/17. AGAIN NO AIRBAGS HAD BEEN MADE. THE VEHICLE COULD BE EFFECTED WITH DRIVING OR STATIONERY. 2) DOOR LATCH STOP WORKING AND THERE WAS A RECALL ON THE FORD CARS AND MANY RECALLS THAT DATED BACK IN 2015, BUT NOT ON THE FORD FUSION 2010? WHY? MANY OWNERS HAD COMPLAINED ABOUT THE FORD FUSION CARS. SEE:LAST WEEK'S RECALL COVERS 389,585 2012-14 FORD FIESTA AND 2013-14 FORD FUSION AND LINCOLN MKZ CARS. FORD SAYS THE DOOR LATCH IN THESE VEHICLES MAY EXPERIENCE A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH. IF A USER LATCHES THE DOOR, THERE IS POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING. FORD IS AWARE OF TWO ALLEGATIONS OF SORENESS RESULTING FROM AN UNLATCHED DOOR BOUNCING BACK WHEN THE CUSTOMER ATTEMPTED TO CLOSE IT. DEALERS WILL REPLACE ALL FOUR DOOR LATCHES.IN MARCH, FORD RECALLED 213,000 2011-13 EXPLORER SUVS AND POLICE INTERCEPTOR UTILITY VEHICLES IN NORTH AMERICA BECAUSE THE SPRING THAT CONTROLS THE INTERIOR DOOR HANDLES MAY PREVENT THE DOOR FROM LATCHING COMPLETELY. FORD SAID IT WAS A DIFFERENT ISSUE THAN THE NEW RECALL. IN JANUARY, FORD RECALLED 204,945 2010-13 TAURUS, LINCOLN MKS AND POLICE INTERCEPTOR. NHTSA UPGRADED AN INVESTIGATION INTO HUNDRED OF COMPLAINTS OF DOORS FAILING TO LATCH OR FLYING OPEN INTO NEARLY 486,000 2011-13 FIESTA CARS. NHTSA RECEIVED 207 REPORTS RELATED TO THE PROBLEM, WITH 65 DOORS OPENED INADVERTENTLY WHILE THE VEHICLE WAS IN MOTION. THIS IS A SERIOUS SAFETY CONCERN AS FAR AS I CAN TELL. FUSION 2010 SHOULD HAVE BEEN RECALLED FOR SURE! 225 DOLLARS TO REPLACE AT THE DEALERSHIP BECAUSE FORD "DOESN'T JUST SELL THE SPRING YOU HAVE TO REPLACE THE ENTIRE UNIT."
Air bags, Nov 5, 2017
TAKATA RECALL AT NOVEMBER 4, 2017 FORD DEALERSHIP SAID IT IS UNABLE TO GET A TAKATA REPLACEMENT FOR AIRBAGS RECALLED. I ASKED DEALERSHIP, AUTONATION IN FORT LAUDERDALE, FL IF IT WOULD REPLACE RECALLED AIRBAGS AT MY EXPENSE. I OFFERED TO PAY FOR NEW AIRBAGS AND THEIR INSTALLATION. AUTONATION STATED THAT THERE ARE NO AIRBAGS AVAILABLE THAT FIT MY AUTO. CAN I DO ANYTHING TO MAKE THE AUTO SAFE TO USE?
Air bags, Nov 5, 2017
TAKATA RECALL IT'S BEEN NEARLY TWO YEARS SINCE THIS RECALL WENT OUT, AND FORD STILL HAS NOT OFFERED A FIX FOR THIS ISSUE. THEY SAY A REMEDY IS NOT AVAILABLE.
Air bags, Nov 4, 2017
TAKATA RECALL 16V-384. SO FAR I HAVE CONTACTED MY FORD DEALER OVER 4 TIMES SINCE I RECEIVED THE RECALL NOTICE IN JULY 2016. IN EACH INSTANCE, THE SERVICE DEPT HAS SAID "TO JUST WAIT UNTIL I GET A LETTER FROM THEM TO COME IN TO GET IT REPAIRED. THEY DON'T HAVE THE PARTS." I HAVEN'T HAD AN ACCIDENT YET IN THIS VEHICLE.
Air bags, Nov 4, 2017
TAKATA RECALL AIRBAGS I HAVE TRIED 3 TIMES IN THE LAST YEAR TO CONTACT HANSEL FORD SANTA ROSA TO REPLACE AIRBAGS. THE LAST CONTACT WAS TODAY 11/4/2017. I WAS ADVISED THAT FORD HAS NOT PROVIDED REPLACEMENT AIRBAGS TO THEM. I HAVE NEVER RECEIVED A RECALL NOTICE FROM FORD FOR THE AIRBAG ISSUE.
Air bags, Nov 2, 2017
TAKATA AIRBAG RECALL FOR MY VEHICLE IN JUNE 2016 AND I STILL HAVE NO REPLACEMENTS DEALER SAYS 'IT WILL NEVER HAPPEN' 18 MONTHS TO ADDRESS A SAFETY RECALL?
Air bags, Nov 2, 2017
TAKATA RECALL I RECEIVED A LETTER DATE JULY 2016 TELLING ME THAT THE AIRBAG INFLATOR MAY RUPTURE IN THE EVENT OF A CRASH AND INJURE OR KILL ME. IT IS WELL OVER ONE YEAR SINCE I RECEIVED SUCH LETTER AND FORD HAS NOT TAKEN ANY ACTION TO KEEP ME SAFE.
Air bags, Nov 2, 2017
RECEIVED RECALL LETTER FROM FORD MOTOR COMPANY IN JULY 2016 FOR DEFECTIVE PASSENGER AIR BAG ADVISING IT WAS TO BE REPLACED AND I WOULD BE NOTIFIED BY FORD MOTOR COMPANY WHEN TO BRING IT IN FOR REPLACEMENT. TO DATE (11/02/17), A YEAR AND 1/2 LATER NO COMMUNICATION HAS BEEN RECEIVED FROM FORD MOTOR COMPANY. FRONT SEAT PASSENGERS IN MY VEHICLE, WHICH AT TIMES INCLUDES MYSELF, CONTINUE TO RISK INJURY AND/OR THE POSSIBILITY OF DEATH. THE STRESS AND ANXIETY OF THIS CONTINUED LACK OF RESOLUTION OF THIS PROBLEM NEEDS TO END. I DO NOT FEEL MY VEHICLE IS SAFE.
Air bags, Seat belts, Nov 1, 2017
TAKATA RECALL THE AIRBAG WARNING LIGHT CAME ON IN THE VEHICLE WHEN THE VEHICLE WAS IN MOTION. I TOOK IT TO GARAGE AND THEY REPLACE SOME PARTS WITH THE BUT WERE UNABLE TO FIX AIRBAG PROBLEM. I PAID $411.00 FOR THIS SERVICE. I CALLED FORD WHEN I RECEIVED THE RECALL NOTICE IN JULY 2016. THEY STATED THEY DID NOT HAVE THE PARTS AVAILABLE TO FIX THE RECALL. I TOOK IT TO THE SAME FORD DEALER AND THEY DID NOT HAVE REPLACEMENT PARTS TO FIX IT. THIS WAS IN NOVEMBER 2016. I WAS TOLD I WOULD HEAR FROM THE DEALER WHEN PARTS BECAME AVAILABLE. UNDER THE PASSENGER SEAT. THE LIGHT REMAINS ON. I HAVE NEVER HEARD FROM FORD DEALER AND MY CALL NOT RETURNED.