2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: air bags
590 reports, newest first. Show all
Air bags, Oct 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FAMILY FORD INC. AT (843) 563-2341 (5866 W JIM BILTON BLVD, ST GEORGE, SC 29477) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Air bags, Oct 23, 2017
TAKATA INFLATORS - I RECEIVED A RECALL LETTER IN THE MAIL JULY 2016. IT IS NOW OCTOBER 2017 AND I AM BEING TOLD PARTS ARE STILL NOT AVAILABLE TO TAKE CARE OF THIS RECALL ON THE PASSENGER AIR BAG. I AM WONDERING WHEN THESE PARTS ARE GOING TO BE AVAILABLE IF THIS IS A SAFETY ISSUE.
Air bags, Oct 23, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CLASSIC FORD GALVESTON (7700 BROADWAY ST, GALVESTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 23, 2017
TAKATA RECALL - AIRBAGS HAVE NOT BEEN FIXED OR REPLACED YET. I AM EXTREMELY CONCERNED ABOUT DRIVING AROUND WITH THIS DANGEROUS CONDITION ESPECIALLY LIVING IN CENTRAL FLORIDA WITH DAILY TEMPERATURES IN THE 90S AND INTERIOR VEHICLE TEMPERATURES REACH 110 AT TIMES.
Air bags, Oct 21, 2017
TAKATA INFLATORS: OUR 2010 FORD FUSION IS SUBJECT TO THE TAKATA RECALL (NHTSA #16V384 / MANUFACTURER #16S26), WHICH STATES: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. THIS VEHICLE STILL DOES NOT HAVE A RECALL PART REPLACEMENT AVAILABLE, WHICH OVER 1 YEAR AFTER THE RECALL DATE, IS NOT ACCEPTABLE. THE VEHICLE HAS BEEN AT THE DEALER FOR SERVICE SEVERAL TIMES SINCE THIS DATE, AND THE RECALL HAS NOT BEEN ADDRESSED.
Air bags, Oct 21, 2017
RECALL NOTICE JULY 2016 AND STILL NO PARTS TO FIX AT LOCAL DEALERSHLIP
Air bags, Oct 21, 2017
TAKATA RECALL I HAVE CONTACTED 2 DIFFERENT FORD DEALERS SEVERAL TIMES WITH THE SAME ANSWER, "NO PARTS ARE AVAILABLE
Air bags, Oct 20, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MULLINAX FORD OF APOPKA, 1551 E SEMORAN BLVD, APOPKA, FL 32703) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 20, 2017
TAKATA RECALL CONTACTED FORD DEALER IN PLANT CITY FLORIDA IN JUNE OF 2016 ABOUT AIRBAG REPLACEMENT IT HAS BEEN OVER A YEAR NOW AND STILL NO REPLACEMENT BAG. THEY HAVE NOT CONTACTED ME FOR A NEW AIR BAG. PLEASE HELP.
Air bags, Oct 20, 2017
TAKATA RECALL. I RECEIVED THIS RECALL NOTICE IN SUMMER OF 2016 CALLED FORD FOR A COUPLE OF MONTHS AND EVENTUALLY LEFT MY INFORMATION FOR THEM TO CALL ME WHEN THE PARTS FOR THE REPAIR BECAME AVAILABLE. YESTERDAY, OVER A YEAR LATER I CALLED BACK BECAUSE I HAD NOT HEARD FROM THEM. MY LOCAL DEALERSHIP INFORMED ME THAT THEY STILL DO NOT HAVE PARTS AVAILABLE. I FEEL THIS HAS BEEN MORE THAN AN AMPLE AMOUNT OF TIME.
Air bags, Oct 19, 2017
TAKATA RECALL - I HAVE CALLED THE DEALERSHIP SEVERAL TIMES OVER THE LAST YEAR AND THEY ARE UNABLE TO FIX MY CAR AT THIS POINT AND CANNOT TELL ME IF THE VEHICLE IS SAFE TO DRIVE.
Air bags, Oct 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FERMAN FORD, 24825 US HWY 19 N, CLEARWATER, FL 33763) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 19, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PARKS FORD IN WESLEY CHAPEL, FLORIDA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 19, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PLANTATION FORD, 707 N STATE ROAD 7, PLANTATION, FL 33317) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 19, 2017
FORD MOTOR COMPANY NOTIFIED ME ON JULY 1,2016 OF A RECALL INVOLVING TAKATA PASSENGER SIDE AIR BAGS. I HAVE CALLED MY DEALERSHIP EVERY MONTH SINCE THEN AND ALSO CALLED FORD MOTOR CO. CUSTOMER SERVICE. EVERY TIME I CALL ; ALL OF THE ANSWERS ARE THE SAME. PARTS ARE NOT AVAILABLE. I HAVE ALSO BEEN ADVISED TO PARK MY CAR AND NOT TO USE IT UNTIL SUCH PARTS ARE AVAILABLE. TODAY I MADE MY CALLS TO BOTH MY DEALERSHIP AND TO FORD. BOTH GAVE ME THE USUAL ANSWER. NO PARTS ARE AVAILABLE. I RECEIVED IN TODAY'S MAIL A NOTICE OF TAKATA'S BANKRUPTCY. WHAT ARE WE SUPPOSED TO DO? WE ARE IN OUR MID 70'S AND CAN NOT AFFORD TO REPLACE OUR 2010 FORD FUSION. NOR CAN WE AFFORD TO PARK IT AND LEASE ANOTHER CAR.
Air bags, Oct 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MULTIPLE DEALERS, INCLUDING BOB-BOYD LINCOLN OF COLUMBUS (2445 BILLINGSLEY RD, COLUMBUS, OH 43235 (614) 863-2800) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 18, 2017
TAKATA RECALL. COMPLAINT FILED 1/27/17, #10947903, FIRST RECALL DATE FROM FORD WAS 6/1/16. 10/18/2017 AND FORD STILL DOES NOT HAVE PARTS TO REPAIR! THIS IS A VERY DANGEROUS RECALL. FORD SEEMS TO BE DRAGGING THEIR FEET!
Air bags, Oct 18, 2017
"TAKATA RECALL" I WAS NOTIFIED IN JUNE 2016 OF THE RECALL AND HAVE NOT HEARD ANYTHING ELSE ON THE MATTER. I LIVE IN TEXAS AND SHOULDN'T I BE ON THE HIGHER PRIORITY LIST? IT SHOULDN'T TAKE THIS LONG FOR THE REPAIR ESPECIALLY SINCE IT IS PUTTING THE PUBLIC'S SAFETY AT RISK!!! IF THEY ARE STILL MANUFACTURING THESE PARTS THEN WHY IS IT TAKING SO LONG? THESE REPAIRS SHOULD BE PRIORITY #1 AND IT DOESN'T SEEM LIKE THEY ARE.
Air bags, Oct 16, 2017
TAKATA INFLATORS. WE WERE MAILED AN "IMPORTANT SAFETY RECALL" LETTER ON JUNE 15, 2016 AND RECEIVED ANOTHER ONE IN JULY 2016. THIS IS OCTOBER 2017 AND OUR AIR BAG RECALL SITUATION HAS NOT BEEN TAKEN CARE OF! WHEN I HAVE CALLED OUR LOCAL FORD DEALER, WHERE WE PURCHASED OUR CAR, TO ASK WHEN THIS WOULD BE REPAIRED, I HAVE BEEN TOLD THAT THERE IS NO REMEDY YET, BUT TO BE ASSURED, I WOULD BE THE "FIRST ONE CALLED WHEN THERE IS," AND THIS STATEMENT WAS INSIGNIFICANT TO ME, EVEN USELESS. EVERYONE WITH THIS PROBLEM, GIVEN THE WARNINGS, SHOULD BE AT THE TOP OF THE LIST, NOT JUST INSTRUCTED TO SIMPLY "NOT USE THE FRONT PASSENGER SEAT" UNTIL THE AIRBAG IS REPLACED! I WAS STRONGLY URGED TO NOT HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT UNTIL THIS PROBLEM HAS BEEN TAKEN CARE OF. MY FORD FUSION HAS BEEN THE FAVORITE CAR I HAVE OWNED! IT'S PRIMARY PURPOSE IS FOR MY HUSBAND AND I TO TRAVEL AND TO SPEND TIME WITH OUR GRANDCHILDREN AND OTHER FAMILY MEMBERS. RIDING "CHAUFFEUR" STYLE WITH MY HUSBAND WHEN WE TRAVEL IS NOT WHY WE PURCHASED THIS CAR! I COULD UNDERSTAND A WEEK OR TWO, OR POSSIBLY A MONTH, BUT 16 MONTHS WITH NO END IN SIGHT IS RIDICULOUS! WHEN I WANT TO HAVE A DAY OUT WITH MY FRIEND, IT IS EMBARRASSING TO ASK HER TO SIT IN THE BACK SEAT FOR HER SAFETY. THIS ISSUE HAS STRONGLY AFFECTED MY DESIRE TO PURCHASE ANOTHER FORD PRODUCT, AND WE HAVE PURCHASED MANY FORD VEHICLES! MY FATHER-IN-LAW RETIRED FROM FORD MOTOR CO. PLEASE CORRECT THIS PROBLEM ASAP! THE DATE I HAVE ENTERED BELOW AS "DATE THIS HAPPENED" REFERS TO THE FIRST DATE THAT WE WERE ISSUED NOTICE THAT THE FRONT PASSENGER AIRBAG RECALL WAS IN PLACE. THANK YOU FOR YOUR TIME AND EFFORTS TO CORRECT THIS SITUATION FOR US IMMEDIATELY, SAFELY, CORRECTLY. P.S. WE HAVE HAD MULTIPLE RECALLS ON VARIOUS PARTS OF OUR 2010 FORD FUSION.
Air bags, Oct 9, 2017
TAKATA RECALL: RECEIVED SAFETY RECALL IN JULY 2016. STILL WAITING FOR REPLACEMENT. FORD SEEMS TO BE DRAGGING THEIR FEET..
Air bags, Oct 6, 2017
RECEIVED RECALL JULY 2016. FORD STILL DOES NOT HAVE THE PARTS TO REPLACE
Air bags, Oct 4, 2017
TAKATA RECALL: FORD STILL DOES NOT HAVE A FIX FOR AIR BAG PROBLEM. WILL THIS BE RESOLVED SOON?
Air bags, Oct 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TIFFANY FORD (300 GATEWAY DR, HOLLISTER, CA 95023, PHONE NUMBER: (831) 637-4461) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND WOULD NOTIFY THE CONTACT WHEN THE PART BECOMES AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WOULD NOTIFY HER WHEN THE PART BECOMES AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Air bags, Sep 30, 2017
TAKATA RECALL - RECEIVED RECALL NOTICE (NHTSA:16V-384; MANUFACTURER: 16S26) FROM MANUFACTURER IN JULY 2016 AND ANOTHER IN APRIL 2017, HOWEVER DEALERSHIPS IN CENTRAL FLORIDA HAVE NO PARTS FROM MANUFACTURER TO IMPLEMENT REPAIR. - I LIVE IN ORLANDO, FL WHICH HAS TYPE OF CLIMATE SPECIFICALLY AFFECTED BY RECALL ISSUE. - AFRAID TO USE PASSENGER SEAT W/ DEFECTIVE AIRBAG. - NO PHYSICAL HARM TO PERSON OR VEHICLE HAS OCCURRED YET, BUT THAT'S WHAT I'M TRYING TO AVOID.
Air bags, Sep 18, 2017
TAMARA RECALL. WAS ADVISED NO PARTS ARE AVAILABLE TO FIX AIRBAG WARNING LIGHTS