2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: air bags
590 reports, newest first. Show all
Steering, Air bags, Electronic stability control (ESC), Dec 11, 2019
WHEN I STARTED UP THE CAR & WAS GOING TO PULL OUT THE LIGHT FOR PASSENGER AIR BAG CAME ON, THEN I TURN MY WHEEL & THERE IS LIKE A GRINDING SOUND. I PULLED ON SIDE OF ROAD & HAD SOMEONE COME CHECK IT. THEY SAID SAME THING I DID. I THOUGHT IT WAS SOMETHING RUBBING AGAINST THE TIRE, BUT WHEN WE LOOKED THERE WAS NOTHING. THEN HE KEPT TURNING THE WHEEL & IT SOUNDED MORE IN THE STEERING COLUMN. MY HUSBAND CHECKED UNDERNEATH THE CAR WHEN I GOT HOME & THANK GOODNESS HE DID BECAUSE THE TIE ROD ENDS INSIDE & OUT WERE SO BAD THAT I WAS LUCKY TO HAVE NOT OF CRASHED. STILL THE STEERING IS MAKING THAT LOUD GRINDING, SCREECHING SOUND. AIR BAG & TRAC LIGHTS COME ON OCCASIONALLY STILL ALSO. REALLY FEEL UNSAFE DRIVING MY CAR HERE THE LAST FEW MONTHS. IVE HAD IT PARKED FOR THE LAST MONTH & BOUGHT JUST SOMETHING TO GET AROUND FOR NOW TIL I CAN AFFORD TO HAVE IT FIXED OR THEY HAVE A RECALL ON THESE. IVE SEEN SO MANY OTHER PEOPLE WITH SAME PROBLEMS & I ALSO SEEN THEY RECALLED THE 2011 FOR SAME ISSUES. WHY NOT THE 2010?????
Steering, Air bags, Dec 1, 2019
POWER STEERING INTERMITTENTLY FAILS WHEN I AM DRIVING. I HAVE NO CONTROL OVER MY CAR WHEN THIS HAPPENS. PASSENGER SIDE AIRBAG HAS ISSUED A RECALL. I LIVE IN WASHINGTON STATE AND NO DEALER HAS THE REPLACEMENT PARTS I'VE BEEN WAITING FOR 2 YEARS!!!
Air bags, Other or unspecified, Nov 6, 2019
I DON'T OWN THIS CAR BUT I WAS SERIOUSLY THINKING ABOUT ACQUIRING THIS CAR TILL WHEN I LOOKED UP THE VIN AND IT HAD AN OLD OPEN RECALL ON THE AIRBAGS THAT THE CAR COMPANY SELLING IT SHOULD ATLEAST TELL YOU THERE IS. I REALIZE FACEBOOK MAY NOT BE THE BEST ONLINE SERVICE TO USE TO BUY A VEHICLE BUT THE DEALERSHIP SHOULD HAVE AT THE LEAST MENTIONED THE RECALL AND WHAT THEY SHOULD HAVE ALREADY DONE WAS HAVE IT TAKEN IN AN FIXED FOR THE SAFETY OF ITS CLIENT ITS CRAZY. PLEASE GET AHOLD OF THE DEALERSHIP WHO OWNS THIS CAR AND TELL THEM TO GET THE RECALL TAKEN CARE OFF THANK YOU. THERE ARE CARS THAT HAVE THIS RECALLS THAT SHOULD BE TAKEN CARE OF AS SOON AS THE OBTAINED THEM. I'VE NOTICED THAT FACEBOOKA CAR MARKETPLACE HAS ALOT OF CARS FOR SALE WITH OPEN RECALLS SOME A COUPLE MONTHS OLD AND SOME OVER 10 YEARS OLD PLEASE LOOK INTO THIS DEALERSHIP ON FACEBOOK TRYING TO SELL CARS WITH RECALLS ON THEM AN YOUNG KID OR OLDER LADY MAY NOT EVEN THINK ABOUT LOOKING UP THE VINS TO SEE IF THERE IS AN OPEN RECALL BUY THE CAR AND THEN POSSIBLE DIE OR GET SEVERELY HURT BECAUSE THESE DEALERSHIPS DIDN'T TAKE CAR OF ALL RECALLS THAT OPEN ON CAR ON THERE LOT. I WOULD NEVER EVER SELL SOMEONE A CAR WITH AN OPEN RECALL EVEN IF IT WAS VERY MINOR, SO HOW CAN THESE DEALERSHIPS GO UNCHECKED SELLING OPEN RECALL CARS, HERE'S THE VIN [XXX] PLEASE FOR GOD SAKE MAKE IT TO WHERE NOBODY CAN SELL A CAR ON ANY WEBSITE WITHOUT GETTING IT FIXED OR EXPLAINING THERE IS ONE AND OFFER TO GET IT FIXED BEFORE THEY BUY OR IF THEY BUY GET IT TOWED TO GET THE RECALL FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Oct 25, 2019
WE HAVE RECEIVED SEVERAL RE-CALL NOTICES FOR THE TAKATA AIRBAG ISSUE IN OUR 2010 FORD FUSION OVER THE LAST SEVERAL YEARS. WE HAVE SPOKEN WITH OUR LOCAL FORD DEALERSHIP SEVERAL TIMES ALSO, BUT OUR VEHICLE STILL HAS NOT BEEN SERVICED. WE ALSO JUST RECEIVED A LETTER FROM THE FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLES AND USDOT STATING THAT "ACCORDING TO RECORDS FROM FORD, YOU HAVE NOT YET RESPONDED TO THIS SAFETY RECALL TO HAVE THE NECESSARY FREE RECALL REPAIRS MADE." THIS IS NOT TRUE, AS WE STATED ABOVE. WE LIVE IN FLORIDA WHICH, ACCORDING TO THIS WEBSITE, IS IN ZONE A, AND SINCE OUR VEHICLE IS A 2010 MODEL, WE BELIEVE THAT WE SHOULD HAVE BEEN HIGH ON THE PRIORITY LIST FOR THIS RE-CALL FIX. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE WITH THIS ISSUE.
Air bags, Aug 20, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED SHEEHY FORD OF WARRENTON (6443 LEE HWY, WARRENTON, VA 20187) SEVERAL TIMES, BUT THEY HAD NOT RETURNED HIS TELEPHONE CALLS. THE CONTACT WAS UNAWARE IF PARTS WERE AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Aug 9, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TED BRITT FORD (11165 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 591-8484) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Aug 7, 2019
I TOOK MY CAR IN FOR THE RECALL FOR THE AIRBAG TO FOR AT KARL FLAMMER FORD IN TARPON SPRINGS FL. I RECEIVED MY CAR BACK WITH BOLTS ON THE FLOOR AND THE AIRBAG INDICATOR LIGHT NOT WORKING THE VEHICLE WENT BACK INTO THE DEALER I THEN RECEIVED IT BACK DENTS IN DINGS ON THE BODY OF THE VEHICLE FORD HAS REFUSED TO DO ANYTHING ABOUT THIS INCLUDING CHECKING THE AIRBAG INDICATOR LIGHT NOT WORKING THE VEHICLE WENT BACK INTO THE DEALER I THEN RECEIVED IT BACK DENTS IN DINGS ON THE BODY OF THE VEHICLE FORD HAS REFUSED TO DO ANYTHING ABOUT THIS INCLUDING CHECKING THE AIRBAG. TRYING TO SEE WHAT TO DO TO GET THIS PROBLEM RESOLVED BECAUSE IN MY EYES THIS AIRBAG JUST NOT WORK THE SEAT WAS NEVER CALIBRATED FOR THE AIRBAG.
Air bags, Service brakes, Aug 1, 2019
TAKATA INFLATORS: MY VEHICLE WAS NOT DRIVEN FOR 6 MONTHS AS PART OF THE RECALL. I WAS GIVEN A RENTAL WHILE WAITING FOR PARTS, BUT SINCE HAVING THE RECALL PARTS INSTALLED MY VEHICLE HAS STARTED HAVING BRAKE PROBLEMS. WHEN DRIVING THE BRAKE PEDAL WILL GO ALL THE WAY DOWN TO THE FLOOR. IT FEELS LIKE THE BRAKES WILL NOT HOLD PRESSURE. I HAD THE BRAKE PADS AND ROTORS CHANGED AFTER IT SAT FOR 6 MONTHS.
Air bags, Jul 15, 2019
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER COULD NOT LOCATE A DEALER. *JS
Steering, Air bags, Jun 20, 2019
I WAS DRIVING THIS CAR ON A CITY STREET WHEN THE 'SERVICE POWER STEERING NOW' LIGHT CAME ON. I COULDN'T TURN THE WHEEL SO I TOOK IT TO PRECISION TUNE AND THEY RESET IT BUT TOLD ME THAT THEY SEE THIS MAKE/MODEL OF CAR WITH THE SAME POWER STEERING ISSUE A LOT AND THAT IF IT HAPPENED AGAIN THAT I WOULD HAVE TO TAKE IT TO THE DEALERSHIP. THAT WAS MONDAY IT IS NOW THURSDAY AND THE SAME 'SERVICE POWER STEERING' LIGHT CAME ON AGAIN! I'M TOLD THAT THE ENTIRE POWER STEERING SYSTEM HAS TO BE REPLACED FOR 1800+
Power train, Air bags, Jun 14, 2019
WELL FOR ONE FORD WAS SUPPPSE TO HAVE DONE TRANSMISSION WORK ON MY CAR TWO YEARS AGO N NOW MY CAR IS DOING THE SAME THING. FOR EXAMPLE IT STARTED WITH WHEN 8N PARK IT ROCKS BACK AND FOWARD MORE THE A INCH IN EITHER DIRECTION. I SEEN WHERE THERE WAS A RECALL ON THE TRANSMISSION FOR THAT VERY PROBLEM BUT IT WAS NEVER FIXED ON MY CAR. SECOND THING IS THERE WERE A RECALL ON MY AIRBAGS , FORD HAD MY CAR FOR 2 WEEKS N SAID THEY FIX THE AIRBAG PROBLEM BUT THAT WAS A LIE. I HAVE PLENTY OF RECORDINGS OF THE PASSENGER AIRBAGS OFF LIGHT STILL COMING ON. SO IF U WOULD BE SO KIND AND GET THESE PROBLEMS N RECALLS TAKING CARE OF IT WOULD BE GREAT THANKS..
Air bags, Jun 10, 2019
TAKATA RECALL. ARE CAR HAS BEEN RECALLED FOR THE TAKATA AIRBAG RECALL. AFTER PLACING NUMEROUS CALLS AND PROVIDING EVERY POSSIBLE PIECE OF INFORMATION I CAN NOT GET FORD MOTOR COMPANY OR THE DEALER TO RESPOND TO THE RECALL.THE DEALER IS FEDUKE FORD, VESTAL NY. I HAVE NOW RECEIVED ANOTHER NOTICE NEW YORK STATE DMV ALSO STATING THE IMPORTANCE OF GETTING THE RECALL DONE UNDER THREAT OF EMINENT DEATH AND STILL CAN NOT GET ANY RESPONSE FROM FORD. IS THERE ANYTHING THAT CAN BE DONE?
Air bags, Jun 5, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). POMPANO FORD (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (954) 773-9486) WAS IMMEDIATELY NOTIFIED WHEN THE RECALL NOTICE WAS RECEIVED AND AN APPOINTMENT WAS SCHEDULED; HOWEVER, THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, May 7, 2019
TAKATA RECALL. I HAVE FOR OVER A YEAR TRIED TO GET MY AIRBAG REPLACED. HUNTERSVILLE, NC FORD HAS BEEN CONTACTED SEVERAL TIMES AND SO FAR THEY HAVE REFUSED TO REPLACE THE AIRBAG. SO, I EVENTUALLY CALLED CAPITAL FORD OF CHARLOTTE, NC ABOUT TWO MONTHS AGO WITH NO BETTER LUCK. I CONTACTED FORD, CORPORATE TWICE AND THE ONLY RESPONSE THEY ACHE GIVEN ME IS TO CONTACT MY LOCAL DEALER. INTERESTINGLY ENOUGH, I CONTINUE TO RECEIVE MAIL FROM FORD REMINDING ME THAT I NEED TO GET MY AIRBAG REPLACED. EACH TIME I AM TOLD BY THE DEALER THAT THE PART IS NOT AVAILABLE. WE ARE WANTING TO SELL OUR CAR, BUT SINCE THE RECALL IS NOT COMPLETE, THIS IS HINDERING ME BEING ABLE TO SELL IT SINCE A BUYER DOES NOT WANT TO BUY A CAR WITH AN OUTSTANDING RECALL. SO, EITHER FORD SHOULD BUY THE CAR FROM ME, OR REPLACE THE AIRBAG.
Air bags, May 2, 2019
RECEIVED NOTICE FEB 2018 FOR RECALL. 9/5/18 CALLED TONY BETTEN & SONS FORD, WAS TOLD THEY WOULD CALL WHEN PART ARRIVED. 10/3/18 CALLED AGAIN, LEFT MESSAGE, 11/3/18 CALLED, WAS TOLD JESSICA WILL CALL ME. 12/5/18-LEFT VOICEMAIL MESSAGE. 12/19/18 CALLED KELLER FORD, WAS TOLD I WOULD RECEIVE A CALL WHEN PART ARRIVED, DIDN'T RECEIVE CALL. IS THIS NORMAL FOR A RECALL? THANK YOU.
Air bags, Apr 30, 2019
OUR LOCAL FORD DEALERSHIP, IN GRAND JUNCTION CO, IS WILL NOT MAKE US AN APPOINTMENT TO REPAIR AIRBAG RECALL, THEY KEEP PUTTING US OFF AND MAKING EXCUSES! WE RECEIVED THE LETTER IN MARCH ON RECALL (ALTHOUGH LETTER IS DATED FEBRUARY 2019, WE RECEIVED IT IN MARCH). WE CALLED MARCH 15 TO SET UP AN APPOINTMENT TO HAVE IT REPAIRED- AND HAVE BEEN GETTING DENIED EVER SINCE. THEY SAID THAT FORD IS ONLY SENDING THEM 3 KITS PER WEEK TO FIX RECALLS. WE CONTINUE TO ASK TO BE PUT ON THE LIST - THEY SAY THEY ARE BACKED UP AND WILL CALL WHEN THEY HAVE ONE FOR US. WE ARE STILL WAITING AND IT WILL BE MAY TOMORROW! THE PARTS WOMAN-OUR CONTACT FOR ALL OF THIS, IS EXTREMELY RUDE AND REFUSES TO GIVE ANY MORE INFORMATION! WE HAVE BEEN CALLING SINCE MARCH TO CHECK ON THE STATUS AND GET CAR REPAIRED - AND SHE CONTINUES TO BE SO ANNOYED BY OUR REQUEST AND IS VERY UNPROFESSIONAL! IT HAS BEEN SO FRUSTRATING, WE LITERALLY DON'T KNOW WHAT ELSE WE CAN DO! FORD GIVES US A NOTICE, THAT OUR CAR IS DANGEROUS.THEY ARE THE ONES THAT TELL US TO TAKE IT TO THEIR DEALERSHIP TO HAVE IT REPAIRED! SO WE IMMEDIATELY STOP DRIVING IT. IT HAS BEEN VERY INCONVENIENT, WITHOUT A CAR AND SHARING RIDES! WE EVEN CONVEYED THIS FACT TO THIS FORD REPRESENTATIVE- AND SHE MADE IT KNOWN THAT SHE COULD CARE LESS! WE FINALLY HAD TO START DRIVING CAR LAST WEEK- WE ARE DESPERATE! PLEASE HELP US!
Air bags, Apr 24, 2019
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG INFLATOR SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE AIRBAG RECALL COMPLETED. THE DEALER INFORMED THE CONSUMER THE REPAIR COULD NOT BE COMPLETED DUE TO BRACKET HOLDING THE AIRBAG BEING DAMAGED. THE CONSUMER WAS HELD RESPONSIBLE FOR THE BRACKET REPAIR, BUT COULD NOT AFFORD THE REPAIR. THE VEHICLE WAS TOWED TO THE CONSUMER'S RESIDENCE, BUT WAS RETURNED SEVERELY DAMAGED. *JS
Air bags, Apr 15, 2019
TAKATA RECALL NOT PERFORMED BY FORD AND THE DEALER TOWER FORD IN GREAT NECK NY
Air bags, Apr 4, 2019
TAKATA RECALL EVERY FORD DEALERSHIPS THAT I CALL, THEY DON'T HAVE AIR BAGS TO REPLACE. I HAVE BEEN CALLING SINCE THIS PAST YEAR AND EVERY DEALER SAYS THAT THEY DON'T HAVE THE PART STOCK AND WILL CALL ME ONCE THEY GET IT. I HAVEN'T RECEIVED A CALL YET. I CALLED TODAY AND THEY SAID IT TAKES 3 WEEKS TO RECEIVE THE PART. THEY SAID I SHOULD TRY OTHER DEALERSHIPS. IT SEEMS LIKE THEY DON'T WANT TO REPLACE THE AIR BAG.
Air bags, Equipment, Apr 4, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 19V001000 (AIR BAGS) AND 14E028000 (EQUIPMENT), BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS NOT NOTIFIED OF THE EQUIPMENT RECALL CAMPAIGN AND WAS CHECKING WITH THE MANUFACTURER. AUBURN FORD (1650 GRASS VALLEY HWY, AUBURN, CA 95603, (888) 823-6591) WAS CONTACTED AND WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Apr 1, 2019
TAKATA RECALL? RECALL ISSUED 11 MONTHS AGO AND STILL SHOWS NO REMEDY AVAILABLE
Air bags, Mar 27, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BORGMAN FORD MAZDA (LOCATED AT 3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Air bags, Mar 23, 2019
AFTER TWO DAY SOMETHING IS KILLING THE BATTERY.
Air bags, Mar 21, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED KOEPPEL FORD AT 347-846-0657 (LOCATED AT 57-01 NORTHERN BLVD, WOODSIDE, NY 11377) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Fuel/propulsion system, Mar 21, 2019, crash
TAKATA RECALL AUTO ACCIDENT FRONTAL BUMPER DAMAGED, NO AIR BAG DEPLOYED. INSURANCE NOT FIX CLAIM DUE TO 1000.00 DEDUCTIBLE AND LEFT WITH EXPENSE OF REPAIRS