2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: electrical system
324 reports, newest first. Show all
Power train, Electrical system, Engine, Jul 9, 2026
I was driving my car down the road and all the sudden I couldn't steer my car It caused me to go off the road and hit a ditch
Electrical system, Apr 23, 2026
Odometer Fraud. The contact purchased a 2010 Ford Fusion. It was discovered that there was a mileage discrepancy. While attempting to trade the vehicle, the contact was informed that the odometer had been rolled back, as indicated on the Carfax Report. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 86,785. It was discovered that the mileage was 125,121. The initial Carfax Report had no indication of odometer fraud. The North Carolina Department of Transportation was contacted, and a complaint was filed.
Power train, Electrical system, Service brakes, Nov 21, 2025, crash
Unintended acceleration event. Entered vehicle, put my foot on the brake, cranked it, held in that position while seatbelting. Engine had a VERY loud revving sound. Within seconds vehicle moving backwards on its own. Foot still on the brake, had not touched gas pedal, had not touched gear shifter, and was still sitting straight forward with my foot on the brake and confirmed gear shifter in park. The car quickly accelerated backwards faster and brake pedal had no effect on stopping or slowing vehicle. Went approx. 30’ across parking lot and only stopped because we hit truck parked behind us. Quickly turned off engine and removed keys. Shifter still shows Park. Careful driver. No history of accidents. I found there were several thousand reported events of unintended acceleration (Ford vehicles 2002 to 2010). Ford tried to explain many as driver error or floor mat touching the gas pedal. My mat was clipped down, as designed, with no all-weather mat on top of them, and my foot did not leave the brake pedal. AI says revving as described is "classic behavior of failing Electronic Throttle Body on 2010 Fords", "Surging without touching the pedal and known defect are extremely common". Says if "Worn or failing shifter linkage/bushings vibration form high revving could make it slip into Reverse". Ford has a 19S54 recall for AntiLock Brake Systems (not notified), where "A normally closed valve may be stuck open, which may result in extended brake pedal travel". Ford reports on similar vehicles "lunging" was due to deposits in the throttle body. Ford has installed brake override on vehicles after 2010 but that doesn't protect people driving older vehicles. Please look at combo of factors that could cause this. Disappointed to read Ford purged customer acceleration reports prior to hold 5 yrs and an expert they provided at trial was someone sheltered from all research Ford had on this issue so he pushed "driver error" as the case. Clearly not here.
Steering, Electrical system, Jun 28, 2025
The power steering has failed. The dashboard showed these two phrases "Service Advancetrac" - yellow "Service power steering now" - red When that happened the first time the dealership was able to fix it under the customer satisfaction program by providing a module software update. But the issue happened again and I believe it is related to the 15V340 recall. I would like that to be investigated.
Electrical system, Air bags, Service brakes, Jun 27, 2025, crash
There is a recall date on this car dating back 2021. I bought this car in 2024. The recall problems was never addressed or fixed. This had created an electrical error in the car, given no airbags, and windows do not roll, nor does it give accurate reads on tire pressure. Unbeknownst of all this, a tire popped nearly cause me to wreck on I-5 early 2024. I have documentation supporting the sale of the car, the replacement of tires, oil changes, repairs & towing incurred all on behalf of this car. I would not have bought it knowing there was a recall that was not addressed. This car is a rebuilt title that has been in accidents.
Steering, Electrical system, Structure, Dec 29, 2024
Advanced power steering light came on and my steering wheel was hard to turn. The body underneath came apart, and the transmission recall is being handled by my attorney.
Steering, Electrical system, Dec 2, 2024
Power steering failure along with advanced track faulty. Occurred during mid-drive.
Steering, Electrical system, Oct 19, 2024
I financed a vehicle from Recovery auto in independence Missouri in doing so u mentioned to them I’d be driving to Texas and asked them if the vehicle could make the drive and the responded yes but at no time did the mention there was an active recall on the vehicle I ended up breaking and in calling them they were also surprised when they saw the recall from 2015 in the vehicle and that is the first time it was mentioned to me after being 3 hours away in a different state
Electrical system, Vehicle speed control, Engine, Oct 16, 2024
Electronic throttle body failure My car lost power going 50 mph in road construction The car had a recall and extended warranty on it from 2014-2024, i was not notified Check engine light, drive shaft light, and service advance trac appeared a few weeks before the failure
Electrical system, Engine, Fuel/propulsion system, Jul 14, 2024
Driving on the highway in the fast lane, vehicle suddenly lost all power. A message on the car said “ pull over safely “. No prior warning of anything wrong with the vehicle. I managed to dodge traffic with my hazard lights on and came to a stop on the side of the highway. I inspected the car with no signs of anything wrong. I shut down the car and restarted. Everything came back on and was drivable. This caused me to look online, only to discover that other people are having the same problem as I have described. TOTAL LOSS OF POWER. This is a very dangerous situation to be in, not able to keep moving on a very busy highway.
Steering, Electrical system, Mar 24, 2024
Was driving down the road and lost my power steering, the power steer assist light is going off have absolutely no power steering from all my research this is a well known issue with this year ford fusion but nothing has been done about it. A recall needs to be done this is a major safety issue and could case accidents even fatalities
Electrical system, Other or unspecified, Service brakes, Feb 26, 2024
There was no incident this happened after. It literally just started a couple months ago out of nowhere. I tried to diagnose it myself. But the code was b-1342-e0 which is an ECU fault. I paid for a diagnostic to find out it was actually the ABS module sending the fault code to ECU. After some research, it appears 2010 fusions had a history of this ABS issue. Not sure why there is no recall, seeing as this could be a life threatening issue.
Steering, Electrical system, Dec 19, 2023
(Instrument Cluster Messages) **POWER STEERING ASSIST FAULT**->Began being intermittent to now . permanent. **SERVICE ADVANCETRAC SOON**->Permanent extended issue from fault. -I HAVE/NEED THIS CAR FOR SURVIVAL IN LIFE. THAT BEING SAID, I'M CURRENTLY STILL DRIVING W/ NO POWER STEERING, PUTTING MINE N OTHERS LIVES ON THE ROAD @ RISK OF ACCIDENT. -INDEPENDENT MECHANIC ADVISED DTCs ARE PRESENT INDICATING FAULT/FAILURES BUT W/ NO DTC TO NARROW DOWN SPECIFIC ISSUE CAUSING PROBLEM. PLAY CAT N MOUSE. RUDIMENTARY MEASURES TAKEN W/ FUSE/RELAYS/CONNECTION POINTS REVEAL WORKING ORDER CORRECT. -CHERRY PICKED CERTAIN MODEL YRS FOR RECALL, WHILE NOT PICKED YRS DEEMED SAFE CONSIDERING BOTH RECALLED/NON RECALLED MODEL YRS POSSES THE EXACT SAME EPAS UNIT ASSEMBLY THAT ULTIMATELY, OVER TIME, EXPERIENCE SAME FAULTY OUTCOME.
Power train, Electrical system, Lane departure, Oct 20, 2023
Driving home from the Dr.'s office the vehicle's RPM suddenly began to increase yet the vehicle was not moving faster; the Wrench icon came on, the vehicles Blind Spot Warning came on, the Speedometer went to zero and the vehicle continued to move forward at regular speed. With less than one mile to get home we were able to continue to drive the vehicle. When the vehicle was shifted into reverse to back the car into the garage, the transmission made a loud bang and jerked the car. The vehicle was driven into the garage. The fluids were checked and all are good. The vehicle was then started again and shifted into drive and the loud bang and jerk happened again. The vehicle has not been driven.
Electrical system, Service brakes, Engine, Aug 16, 2023
ABS module. Potential safety risk. Huge lawsuit waiting to happen.
Steering, Electrical system, Air bags, Jun 25, 2023
Lost turn signal on front of car but have on back air bags or on recall do to Decoty air bags and my steering going down the road went from soft to hard and couldn’t turn my car at all loss of power steering
Electrical system, Service brakes, Jun 20, 2023
In regards to this particular issue surrounding the 2010 Fusion: https://www.vehiclehistory.com/articles/2010-ford-fusion-abs-module-recalls-explained My VIN: [XXX] The recall involves replacing the hydraulic control unit to fully restore the function of the ABS for Fusion assembled up to July of 2009. Mine has the exact issue specified, assembled in the exact same plant in Mexico, but was confirmed to be assembled in April 2010. Because of this my Fusion was excluded from the benefits of a free recall service, and the dealership was charging me $2,836 for the ABS module, hydraulic control unit & labor combined. I've since already purchased the two parts & I'm waiting on the labor to be conducted. Is there any way you guys can work with Ford to expand the recall? I'd LOVE to be reimbursed for this. It seems like an oversight by Ford, and it seems unfair that I have to drop nearly $3,000 on the exact same issue that's free for so many others. I can't stress enough, the issue mentioned in that article is the exact issue I've had, and it was born out of the same plant. Thank you so much for your time! My phone number is [XXX] if you'd like to speak there; you're always welcome to leave a voice if need be. : ) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering, Electrical system, May 29, 2023
The Power Steering Assist Fault would occasionally come on and reset itself if I turn the vehicle off then back on. Well, I was with my partner out and about and got in my vehicle, went to start and the message popped up. So I tried restarting the vehicle and it didn't work. I tried multiple times and to no prevail has it reset. Go figure it happened right after I paid the loan off. We had to wait for a tow truck to arrive have it towed home. I checked fuses and wiring and battery voltages when I got home and everything checked out normally. I contacted a Ford dealership and they said with the parts, labor, reprogram and alignment it could be up to around $2,500.00. I don't have this kind of money laying around. Now I don't have a vehicle to get back and forth to work. I've read online about numerous cases of this incident and nothing has come of it yet and that's just really frustrating for a hard working citizen trying to get by. I hope and pray this gets a recall or something ASAP.
Steering, Electrical system, Mar 22, 2023
My Fusion has been having the same issues as other Ford Fusions with the electrical power steering, traction control and the tpms system. They have been acting up for months and now the power steering does not work at all. I have talked to my local Ford dealer and the Ford 1800 number and they say since it does not fall within the VIN guidelines they are not responsible for it and they I will have to pay out of pocket for it and if it should ever be recalled for it they would then reimburse me my cost if I kept all of my reciepts. I feel like it should be under recall and Ford have to pay for it.
Steering, Electrical system, Mar 11, 2023
I was driving on a heavy highway when my power steering stopped working sending me all over the highway. Luckily I was able to pull over without getting hit. We took the car to ace Ford in Woodbury NJ just so they could look at it and was told the whole power steering rack and pinion had to be replaced. I have 112,000 miles. I know the Ford company recalled all 2011 Ford fusions for the same problem. They want me to pay over $2000 I don't have. I didn't have any warning lights until the steering went out. Power steering failure and traction control light. Just boom...gone
Electrical system, Service brakes, Air, Jan 25, 2023
The contact owns a 2010 Ford Fusion. The contact stated that the ABS warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired; however, the contact stated that after she retrieved the vehicle, while driving at an undisclosed speed, the traction control, the tire pressure, the ABS, the service brake warning lights were illuminated. Additionally, the contact stated that the brake fluid leaked, the electrical system intermittently malfunctioned and the key fob failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
Power train, Electrical system, Service brakes, Jan 24, 2023
This vehicle has been in our family since new and all recalls and service has been done on schedule. Currently only have 75K miles on it. On January 19, 2023 I was driving the vehicle in question and had a warning pop up saying Check Brake System and Service AdvanceTrac at the same time I lost my brakes and the vehicle lost power but not total power. No warning was given prior to this happening. I was able to stop the vehicle after pushing the brakes all the way to the floor and putting the car in neutral. I was luckily in my neighborhood after driving home in heavy traffic. I was able to get the car to my driveway and after restarting the car the warning went away and my husband drove the vehicle and did not have the issue. I found that Ford had a Customer Service Satisfaction internal recall back in 2010 on this vehicle for the exact same problem. The fix was applied back in 2010. I just recently brought the car in for another recall for a battery firmware update which I believe could have messed with the fix that was applied back in 2010. I called Ford and they stated there was nothing they could do. I can't get into a ford dealership for them to look into this for another 2 weeks. If other vehicles received this same firmware update for the battery they may incur the same issue and someone could be hurt or worse killed if they panic and don't know what to do. I had a hard enough time stopping the vehicle and I knew what to do but luckily I was not in traffic when it happened. I found an article written by Consumer reports back in Feburary 2010 stating the same issue. Vehicle is available for inspection at any time.
Steering, Electrical system, Jan 7, 2023, crash
I was driving my 2010 Ford Fusion Hybrid down the highway when suddenly i was unable to steer anymore. I was changing lanes and the wheel locked at an angle causing me to cross multiple lanes of traffic and eventually hitting another car. The car ended up being claimed as a total loss. I am still required to pay more for insurance now because the accident was caused because of my cars steering rack failing and locking. There have been hundreds of complaints describing exactly what happened to me. No warning lights or any other warning signs. Just sudden and total failure. Its more upsetting knowing that the 2011 and 2012 model years had a recall for this but the 2010 did not even though the steering rack has the same exact part numbers. Insurance didnt even do an investigationand i was told it was because theres no way to investigate it after the crash which i know is a lie. I absolutely hate the fact that im still affected by this financially and ford doesnt care at all about the people it has happened to.
Steering, Electrical system, Dec 25, 2022
The power steering assist fault came on because of either a tire sensor warning being ignored or evap code P1450 being ignored. Either way my step-son ignored the check engine light apparently for a couple months. Understandable from young driver. Ford motor company programs this and I'm sure other vehicles to interrupt your electric power steering if you keep ignoring a check engine light. Problem now is 1. For them to do that I feel is wrong first off because taking someone's power steering assist away could be very very dangerous if not fatal. 2 both issues have been repaired with new parts. And the codes will not clear from obd2. Ford claims it needs to be driven through several drive cycles for the ecm to reset the codes because a scan tool will not reset a permanent code. Now not only are they casing this problem with their own programming of ecm but they are advising drivers to drive 100-200 miles over several days completely so called "drive cycles " or monitor cycles " in order for ecm to reset codes. The computer has to read there is no problems apparently 3-4 times then it will reset itself or take vehicle in to have their mechanic reset it with a ford software program called FORscan or FORDsys the only 2 programs to get into main computer. This is beyond the repair of my sons vehicle being corrected in a timely manner. Now it's really a safety issue with Ford and their engineers who are programming vehicles this way. There should be a nationwide lawsuit against them and they should be held accountable for their actions to the highest letter of the law. Hopefully no one has been injured or killed through their selfish desire to create income from vehicle issues. To risk the motorists life in this fashion has to be taken serious and why no one has brought this issues up before or if so why it is being ignored is absurd. I will not stop in my efforts to have this fixed before someone is seriously hurt.
Electrical system, Service brakes, Dec 2, 2022
The car has multiple warning lights come on, including "Check Brake System" "Service Advancetrac" and "ABS". The car still brakes but only with much more force and brakes much more slowly. At first it was intermittent but now is stuck in this form. Ford has done a recall for my model (19S54) but my car was built 5 months after the last ones. It was manufactured in the same factory. Based on research, the fix seems to be replacing the ABS module and flushing out the brake fluid. I hope that the recall will eventually extend to later-built cars like my own.