2010 Ford Fusion

Problems, recalls and owner-reported issues

Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 5,128

Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.

Primary concernSteering1,660 reports · 32% of complaints
Owner complaints5,128Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Steering1,660
  2. Power train894
  3. Vehicle speed control793
  4. Engine700
  5. Air bags590
  6. Service brakes551
  7. Fuel/propulsion system484
  8. Electrical system324

Recalls and investigations

  1. Air bags, frontal, driver side, inflator moduleMar 10, 2021

    Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

    Campaign 21V158000 on NHTSA.gov

  2. Air bags, frontalFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21V081000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleFeb 16, 2021

    Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

    Campaign 21E013000 on NHTSA.gov

  4. Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019

    Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.

    Campaign 19V904000 on NHTSA.gov

  5. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019

    Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

    Campaign 19V001000 on NHTSA.gov

  6. Air bags, frontal, passenger side, inflator moduleNov 1, 2018

    Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.

    If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.

    Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.

    Campaign 18V775000 on NHTSA.gov

  7. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018

    Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 18V046000 on NHTSA.gov

  8. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016

    Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

    Campaign 16V384000 on NHTSA.gov

  9. Fuel system, gasoline, storage, auxillary tankNov 24, 2015

    Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.

    The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.

    Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.

    Campaign 15V793000 on NHTSA.gov

  10. EquipmentMay 29, 2014

    Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.

    Campaign 14E028000 on NHTSA.gov

  11. Wheels, lugs/nuts/bolts/studsDec 7, 2011

    FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.

    WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.

    FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

    Campaign 11V574000 on NHTSA.gov

  12. Power train, automatic transmissionMay 24, 2010

    FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".

    A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.

    FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.

    Campaign 10V222000 on NHTSA.gov

  13. Seats, front assembly, reclinerApr 20, 2010

    FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.

    IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.

    DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

    Campaign 10V161000 on NHTSA.gov

Representative owner complaints: electrical system

324 reports, newest first. Show all

  1. Power train, Electrical system, Engine, Aug 19, 2013

    DRIVING AT 45 MPH, CAR LOSES POWER AND/OR ACCELERATION. WRENCH LIGHT ILLUMINATES AND PULLED CAR TO SIDE OF ROAD AND VEHICLE SHAKES TERRIBLY. SHUT CAR OFF AND WAITED A COUPLE OF MINUTES AND RESTARTED CAR. WRENCH LIGHT WAS NOT ON AND CAR RAN FINE. THIS PROBLEM HAS OCCURRED ON THREE MORE OCCASION WITHIN A WEEK. DEALER COULD NOT FIND ANY CODES BUT STATED IT WOULD BE A PROBLEM WITH THE THROTTLE BODY, EVEN DRIVING THE CAR BY A MECHANIC WITH A DIAGNOSTIC TESTER, THEY COULD NOT DUPLICATE THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE THAT FORD EVIDENTLY DOES NOT WANT TO FIX UNDER WARRANTY BECAUSE THEIR IS NO CODE YET. THEIR ARE A LOT OF COMPLAINTS ON THIS ISSUE ON THE INTERNET. FORD NEEDS TO RECALL THIS PART. *TR

  2. Power train, Electrical system, Fuel/propulsion system, Aug 18, 2013

    WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH AND THE CAR LOST ALL RESPONSE TO THE ACCELERATOR, PRESSING ON THE GAS DID NOT ACCELERATE THE CAR. PULLED OVER TO THE SIDE AND CAR RAN A ROUGH. TURNED THE CAR OFF, WAITED ABOUT A MINUTE AND RESTARTED. CAR RESTARTED FINE AND DROVE FINE AFTER THAT FOR THE REST OF THE TRIP. MY WIFE DROVE THE CAR THE NEXT DAY AND HAD THE SAME THING HAPPEN WHILE SHE WAS ON THE HIGHWAY. SHE SAW THE CHECK ENGINE LIGHT COME ON (I DON'T RECALL IT COMING ON, BUT MAY HAVE JUST MISSED IT). *TR

  3. Electrical system, Vehicle speed control, Engine, Aug 9, 2013

    I WAS DRIVING ON THE FREEWAY AND THE CAR JERKED I TRIED TO GIVE IT GAS AND IT WOULDN'T GO ANYWHERE HAD TO PULL OVER ON THE SIDE OF HIGHWAY AND TURNED THE CAR OFF AND IT WORKED FINE I HOOKED A CODE SCANNER AND TROUBLE CODE P2111 POPPED UP THROTTLE BODY STUCK OPEN.. *TR

  4. Power train, Electrical system, Aug 8, 2013

    THE WRENCH LIGHT COMES ON AND THE CAR LOSES ITS ACCELERATION COMPLETELY. AS I PULL OVER THE SIDE OF THE ROAD AND BRAKE, THE CAR WILL START SHAKING. THE ONLY WAY TO FIX IT IS TO TURN THE CAR OFF AND BACK ON AGAIN. THE WRENCH LIGHT WILL DISAPPEAR AFTER THAT AND IT'LL START DRIVING NORMALLY AGAIN. FIRST TIME THIS HAPPENED I WAS ON THE INTERSTATE WITH MY THREE YEAR OLD IN THE CAR WITH ME. ONE UNHAPPY MOMMA!!!! THE CODE IT READ P2111 WHICH I HAVE BEEN TOLD IT IS A DEFECT IN THE THROTTLE BODY. HOPE THEY ARE RIGHT. *TR

  5. Power train, Electrical system, Aug 6, 2013

    DRIVING TO WORK ON 8/5/13 AT AROUND 40MPH WHEN MY VEHICLE STARTS TO AUTOMATICALLY SLOW DOWN AND SHAKE. I LOOKED DOWN AT THE DASHBOARD AND NOTICED A "WRENCH" WAS LIT UP FOR A WARNING, BUT IT WAS NOT THERE WHEN I STARTED THE CAR BEFORE GOING TO WORK. I WAS ABLE TO PULL OVER AND STOP FOR A FEW MINUTES. I STARTED THE CAR AGAIN WITHOUT ANY PROBLEMS, AND THE "WRENCH" SIGN WAS NOT LIT. I WAS ABLE TO MAKE IT TO WORK, WHICH WAS ANOTHER 5-10 MILES AWAY, BUT I DROVE AROUND 25MPH IN CASE I NEEDED TO PULL OVER AGAIN. LATER THAT SAME DAY, THE SAME EXACT THING HAPPENED WHILE DRIVING ON THE HIGHWAY ON AN INCLINE AT A SPEED OF 50MPH. I WAS ALMOST HIT FROM BEHIND BECAUSE THE CAR STALLED IMMEDIATELY WITHOUT WARNING AND THE DRIVER BEHIND ME COULD NOT TELL THAT MY CAR WAS SLOWING DOWN IMMEDIATELY. LUCKILY I WAS NOT HIT AND I WAS ABLE TO PULL OVER AND STOPPED THE CAR FOR A FEW MINUTES. AGAIN, I RE-STARTED THE CAR WITHOUT THE "WRENCH" SIGN LIGHTING UP. I DROVE STRAIGHT TO THE DEALERSHIP. THEY WERE NOT ABLE TO LOOK AT IT THAT DAY, SO I HAD TO LEAVE THE CAR OVERNIGHT AND GET A RENTAL. I RECEIVED A CALL THE NEXT DAY FROM THE DEALERSHIP AND WAS TOLD THAT IT WAS A FAILURE OF THE ELECTRONIC THROTTLE BODY. TOTAL OUT OF POCKET COST OF ALMOST $690. MY VEHICLE IS ONLY A LITTLE OVER 3 YEARS OLD AND ONLY HAS 52,000 MILES ON IT. *TR

  6. Electrical system, Vehicle speed control, Electronic stability control (ESC), Aug 2, 2013

    DRIVING ~40 MPH, TOOK FOOT OFF ACCELERATOR, WRENCH INDICATOR LIGHT TURNED ON, COULD NO LONGER ACCELERATE, HAD TO ROLL ONTO BREAKDOWN LANE. TURNED ENGINE OFF, COULD NOT START CAR 1ST ATTEMPT. CAR STARTED ON 2ND ATTEMPT, AND THE LIGHT WENT OFF. HAS OCCURRED 4 TIMES NOW, 3 TIMES AT SPEEDS OF ~40 MPH AND ONE TIME WHILE SLOWING DOWN FOR A TRAFFIC LIGHT. VERY SCARY FOR THE YOUNG DRIVERS IN MY FAMILY. *TR

  7. Electrical system, Vehicle speed control, Aug 1, 2013

    THE CAR LOST THROTTLE RESPONSE WHILE DRIVING ON THE HIGHWAY. THE CAR THEN STARTED IDLING VERY ROUGH. TURNED THE CAR OFF THEN ON AGAIN AND IT WAS FINE UNTIL I PULLED BACK ONTO THE HIGHWAY AND IT LOST POWER AGAIN. I TURNED THE CAR OFF FOR APPROX 30 MIN. TURNED IT BACK ON THEN DROVE TO AN AUTO ZONE AND GOT A P2111 ERROR CODE WHICH STATED THAT THE THROTTLE BODY WAS STUCK OPEN OR CLOSED. TOOK IT TO THE DEALERSHIP THE NEXT MORNING AND THEY STATED THAT IT WAS THE THROTTLE BODY AND ESTIMATED COST TO REPLACE WAS $400. AFTER RESEARCHING THIS APPEARS TO BE A COMMON PROBLEM WITH THE FUSION. *TR

  8. Electrical system, Vehicle speed control, Engine, Jul 31, 2013

    MULTIPLE INCIDENTS HAVE OCCURRED. THE VEHICLE WILL BE CRUISING AT HIGHWAY SPEEDS, THEN LOSE ALL ENGINE POWER AND THE CAR BEGINS TO SHAKE VIOLENTLY. I NEED TO PUT MY HAZARDS ON AND COME TO A COMPLETE STOP WHEREVER I AM, INCLUDING BUSY TRAFFIC. THE CAR CONTINUES TO SHAKE WHILE SHIFTING INTO PARK. AFTER IN PARK, I TURN THE CAR OFF, WAIT 30 SECONDS, THEN START IT AGAIN. THE SHAKING CEASES UPON RESTARTING, AND WILL DRIVE FINE FOR 5-10 MINUTES BEFORE REPEATING THE INCIDENT OVER AGAIN AND LOSING ALL ENGINE POWER. A FORD DEALERSHIP DIAGNOSED THE PROBLEM AS A FAILED THROTTLE BODY. THE REPAIR COST OVER $500. *TR

  9. Power train, Electrical system, Vehicle speed control, Jul 30, 2013

    WHILE DRIVING ON I-85 SOUTH APPROXIMATELY 50-60 MPH IN MODERATELY HEAVY TRAFFIC, BETWEEN EXITS 27 AND 26, THE CAR SOUNDED LIKE IT DROPPED OUT OF GEAR WHILE ACCELERATING. I WAS ABLE TO MERGE TO THE SHOULDER OF THE HIGHWAY. THE CAR CONTINUED DECELERATING AND THE "WRENCH LIGHT" APPEARED. THE CAR WOULD NOT ACCELERATE AT ALL. WHEN STOPPED (AT THE RAMP FOR EXIT 26), THE CAR RATTLED AND IDLED VERY HARD AND WAS SHAKING. THE BATTERY LIGHT APPEARED, THEN THE OIL LAMP APPEARED AND THE CAR SHUT OFF COMPLETELY. I WAS TOWED AN HOUR LATER TO KEITH HAWTHORNE FORD IN BELMONT. ON MONDAY, JULY 29, 2013, THE SERVICE MANAGER, STATED THAT THE THROTTLE BODY HAD FAILED; WHEN THEY HOOKED-UP THE CAR TO THE TESTING MACHINE, IT DID NOT SHOW ANY CODES. THEY REPLACED THE FAILED THROTTLE BODY, I PAID FOR REPAIRS AND HAVE THE FAILED THROTTLE BODY IN MY POSSESSION. *TR

  10. Power train, Electrical system, Engine, Jul 27, 2013

    I WAS DRIVING HOME FROM THE STORE TODAY ON A 4 LANE ROAD AND WAS MAKING A LEFT TURN WHEN THE CAR POWERED DOWN TO 1 MPH AND STAYED THERE. THANKFULLY THE CAR I TURNED IN FRONT OF HAD PLENTY OF TIME TO SLOW DOWN TO AVOID ME. I TRAVELED TWO BLOCKS HOME AS THE CAR ONLY ALLOWED ME TO GO 1 MPH WITH THE WRENCH LIGHT ON AND WITH A SLIGHTLY JERKY RIDE. I CALLED MY LOCAL REPAIR SHOP AND THEY GOT ME IN TO TAKE A LOOK AT IT. I ASSUMED BAD GAS OR A FUEL LINE NEEDED TO BE CLEANED, BUT ALSO THOUGHT IT WAS ODD THAT A THREE YEAR OLD CAR NEEDED ANY WORK. THEY TROUBLESHOOTER AND CLEANED THE FUEL LINES AND TOOK OUT THE MOISTURE THEY THOUGHT WAS CAUSING THIS. THE MECHANIC THEN TOOK IT FOR A TEST RUN IN THE LOCAL PARKING LOT WHERE THE CAR SHUT DOWN ON HIM AND ONCE HE RESTARTED THE CAR RAN FINE. HE SAID NO CODES CAME UP BUT WITH INVESTIGATING ONLINE HE FOUND IT TO BE THE FUEL THROTTLE NEEDED TO BE REPLACED AND HE WOULD CALL ME FOR AN ESTIMATE AND THAT I MIGHT WANT TO JOIN THE COMPLAINT ISSUE ONLINE. I WILL RECEIVE MY ESTIMATE ON MONDAY. FORD REALLY NEEDS TO TAKE CARE OF THEIR CUSTOMERS. I HAVE NO PROBLEM PAYING FOR A WEAR AND TEAR ISSUE. I DO HAVE A PROBLEM WITH COMPANIES IGNORING CUSTOMER COMPLAINTS AND NOT TACKLING THE ISSUE BEFORE A DEATH ENSUES. IS IT REALLY WORTH SOMEONE BEING SEVERELY INJURED OR KILLED OVER SAVING YOUR NAME? FUNNY PART IS THAT I CHOOSE TO GO BACK TO AN AMERICAN MADE CAR AFTER WANTING TO SUPPORT THE RECOVERY AND FELLOW FAMILY MEMBERS THAT WORK FOR FORD. I WILL NEVER FORGIVE FORD IF THEY DO NOT TAKE CARE OF THIS AND IF MY CAR IS $400.00 OR MORE IN REPAIR. THIS HAS HAPPENED 4 TIMES NOW AND I AM AFRAID TO DRIVE THE CAR. PLEASE HELP. *TR

  11. Electrical system, Vehicle speed control, Fuel/propulsion system, Jul 24, 2013

    AFTER STOPPING AT BANK, CAR WENT INTO CREEP MODE AFTER LESS THAN A BLOCK. RESTARTED AND DROVE HOME. NINE DAYS LATER THE SAME THING OCCURRED. DROVE TO MECHANIC NEXT DAY OK. NEEDS THROTTLE BODY FOR $440.00. FORD APPARENTLY NOT WILLING TO FIX ALTHOUGH THEY'VE HAD THIS PROBLEM FOR YEARS. REPLACED IGNITION COIL A FEW WEEKS EARLIER FOR $330.00. SAME MO WITH FORD. *TR

  12. Electrical system, Jul 24, 2013

    EXPERIENCED LOSS OF POWER (ENGINE MISSING). REPLACEMENT COST OF IGNITION COIL $330.00. ONE MONTH LATER THROTTLE BODY NEEDS REPLACING FOR $440.00. THESE ARE APPARENTLY BOTH COMMON PROBLEMS WITH FORD. *TR

  13. Fuel system, Gasoline, Electrical system, Vehicle speed control, Jul 22, 2013

    I BOUGHT A 2010 FORD FUSION, 4 MONTHS AGO IN MARCH, 2 MONTHS AFTER PURCHASE THE CAR BEGAN SHUTTING OFF WHILE DRIVING, THE PROBLEM WAS ONLY HAPPENING EVERY ONCE IN A WHILE, BUT HAS PROGRESSED MORE AND MORE TO THE POINT THAT I WAS UNABLE TO DRIVE AT ALL. I TOOK THE CAR TO THE DEALERSHIP, WHO SENT IT TO BE SERVICED. THEN I FIND OUT THAT IT IS THE THROTTLE BODY AND WOULD COST ME 600 DOLLARS TO GET REPAIRED AND THAT IT IS NOT COVERED UNDER WARRANTY. I LIKED THE FUSION UNTIL I BEGAN HAVING THESE ISSUES, BUT I FEAR FOR THE LIFE MYSELF AND MY KIDS IN THIS VEHICLE AND DON'T THINK THAT I SHOULD BE HAVING THESE PROBLEMS RIGHT AFTER THE PURCHASE OF A NEW VEHICLE. *TR

  14. Electrical system, Vehicle speed control, Engine, Jul 22, 2013

    I WAS DRIVING MY 2010 FORD FUSION ON HIGHWAY 31, IT WAS VERY CLOUDY AND HARD RAIN WAS COMING DOWN FAST. I REACHED 40 MILES AN HOUR AFTER ALMOST PUSHING MY FOOT SO HARD ON THE PEDDLE. ALL THE SUDDEN THE CAR STARTED LOSING POWER, SLOWLY GOING DOWN. WRENCH LIGHT CAME ON, VEHICLE STARTED SHAKING, AND RIGHT AT THE BEST TIME I HIT THE BRAKE AND THE CAR TURNED OFF, IT WOULD NOT TURN BACK ON. I HAD TO HAVE MY VEHICLE TOWED TO THE FORD DEALERSHIP. MY VEHICLE HAS BEEN IN THE SHOP A TOTAL OF 4 TIMES AND THIS PROBLEM IS STILL NOT FIXED, I AM SO UNEASY WHEN DRIVING MY CAR, HOPING IT WILL NOT TURN OFF AND LEAVE ME STRANDED. I AM VERY SCARED TO DRIVE MY VEHICLE, IT IS THE ONLY WAY OF TRANSPORTATION FOR ME. I AM VERY UPSET ABOUT EVERYTHING AND IT STILL IS NOT FIXED. TERRIBLE VEHICLE, TERRIBLE SERVICE FROM THE FORD SERVICE PEOPLE. TOTALLY DEVASTATED THAT I MAKE A CAR PAYMENT ON MY VEHICLE WHICH IS COVERED UNDER WARRANTY AND I AM IN HARM. *TR

  15. Electrical system, Vehicle speed control, Engine, Jul 21, 2013

    60 MPH ON HIGHWAY. WRENCH LIGHT CAME ON. LOST POWER. COASTED TO SIDE OF ROAD (LUCKILY SAFELY). TURNED CAR OFF. RESTARTED AFTER A FEW MINUTES. CONTINUED ABOUT 1/2 MILE. HAPPENED AGAIN. DID SAME THING. CONTINUED ANOTHER 1/2 MILE. DID IT AGAIN. ENGINE SHUTTERED THIS TIME. CHECK ENGINE LIGHT REMAINS ON. WAS ABLE TO RESTART VEHICLE AND GET HOME (APPROXIMATELY 2 MILES). HAPPENED ONCE SHORTLY AFTER USED VEHICLE PURCHASE IN 2011 BUT NEVER DID AGAIN UNTIL NOW. INTERNET SEARCH INDICATES DEFECTIVE THROTTLE BODY PART IS CAUSE. VERY UNSAFE PARTICULARLY IN HIGHWAY DRIVING WHEN THIS HAPPENS! JUST PURCHASED A SECOND 2011 FORD FUSION SE (2011) FOR OUR TEENAGER. CONCERNED ABOUT OUR CHILD'S SAFETY. FORD NEEDS TO ISSUE A RECALL!. *TR

  16. Electrical system, Engine, Jul 18, 2013

    LIKE MANY OTHERS, EXPERIENCED THROTTLE BODY FAILURE AT HIGHWAY SPEED. NARROWLY AVOIDED ACCIDENT AS I MANEUVERED VEHICLE OFF HIGHWAY. PART IS ON NATIONAL BACK ORDER WITH NO ESTIMATE ON AVAILABILITY. NUMEROUS EMAILS TO FORD WITH NO RESPONSE. *TR

  17. Steering, Electrical system, Jul 16, 2013

    THE VEHICLE IS EQUIPPED WITH ELECTRIC POWER-ASSISTED STEERING (EPAS) THAT CONSTANTLY FAILS WHILE OPERATING THE VEHICLE AT ANY SPEED. IT IS A SAFETY CONCERN DUE TO THE FACT THAT WHEN THE POWER STEERING FAILS, IT IS HARD TO STEER AND CONTROL THE VEHICLE. SEVERAL BLOGS ARE DISCUSSING THIS ISSUE REGARDING THE SAME TYPE VEHICLE.

  18. Electrical system, Vehicle speed control, Electronic stability control (ESC), Jul 16, 2013

    EARLIER THIS MONTH, I STARTED MY CAR [FORD FUSION 2010 SE] AFTER HAVING IT PARKED [NEVER HAVING THIS SITUATION BEFORE] MY CAR STARTED VIBRATING AFTER I TURNED THE CAR ON AND BARELY DRIVING IT. I PLACED THE CAR IN PARK AND POPPED MY HOOD AND LOOKED AT THE ENGINE, THE ENTIRE THING WAS VIBRATING SO I TURNED THE CAR OFF FOR A FEW MINUTES AND RESTARTED, THE PROBLEM WAS THEN GONE AND I THOUGHT HMM.. MAYBE ITS JUST A MINOR ISSUE. THIS SAME THING HAPPENED AGAIN A FEW DAYS AFTER AND THEN A FEW TIMES WITHIN THE SAME WEEK UP UNTIL NOW. SO I'LL BE DRIVING AND THE CAR WOULD JUST SLOW DOWN AND MY ENGINE WOULD BE VIBRATING. I TOOK MY CAR TO THE SHOP [BARELY MAKING IT THERE] I WENT TO "BROAD & JAMES AUTO CARE LOCATED AT 3288 E BROAD ST COLUMBUS, OH 43213" AFTER HAVING A DIAGNOSTICS DONE I WAS ADVISED THAT I HAD A THROTTLE BODY FAILURE AND THEY CONTACTED FORD KRIEGER IN COLUMBUS OH AND WAS ADVISED THAT THE PARTS ARE ON BACK ORDER AND THAT THERE ARE NO SPECIFIC DATE OF RECEIPT. UPON RESEARCH I'VE FOUND OUT THAT THIS IS AN ONGOING ISSUE FOR THIS VEHICLE. NOW MY CAR CAN'T BE DRIVEN AT ALL. *TR

  19. Electrical system, Engine, Fuel/propulsion system, Jul 15, 2013

    2010 FORD FUSION: GOING DOWN THE FREEWAY AT 70 AND THEN ALL OF A SUDDEN STARTED LOSING POWER, NO ACCELERATION AND DOWN TO 55 AT WHICH TIME I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE IT DIED. I LET IT SIT A COUPLE OF MINUTES AND TRIED TO START IT - STARTED FINE. THE FORD GARAGE PUT IT ON THE DIAGNOSTIC MACHINE BUT I WAS TOLD BECAUSE THE CHECK ENGINE LIGHT DID NOT COME ON THERE WAS NO MEMORY TO SHOW WHAT MAY HAVE HAPPENED. IT RAN FINE FOR ABOUT TWO WEEKS AND THEN THE SAME THING HAPPENED. TOOK IT BACK TO FORD - BUT WAS TOLD AGAIN - NOTHING THEY COULD DO BECAUSE THE DIAGNOSTIC DOES NOT SHOW WHAT THE PROBLEM IS. AFTER MY OWN RESEARCH ON THE WEB I HAVE FOUND THAT THIS IS PROBABLY A PROBLEM WITH THE THROTTLE BODY ASSEMBLY AND THAT FORD KNOWS ABOUT - BUT MY LOCAL GARAGE DOES NOT WANT TO FIX IT WITHOUT KNOWING FOR SURE THAT IS THE PROBLEM. I FEEL VERY UNSAFE IN THIS VEHICLE - MAYBE THE NEXT TIME I WILL NOT BE ABLE TO GET OFF THE FREEWAY/ROAD BEFORE IT COMPLETELY STALLS. *TR

  20. Power train, Electrical system, Fuel/propulsion system, Jul 12, 2013

    WHILE DRIVING THE CAR LOSES POWER WRENCH LIGHT COMES ON AND THE CAR WILL NOT GO. IT WILL DIE AS U COAST OVER TO THE SIDE OF THE ROAD HOPING THE WHOLE TIME THE PERSON BEHIND YOU IS NOT GOING TO REAREND YOU. THIS WAS VERY DANGEROUS. I TOOK IT TO MY LOCAL FORD DEALERSHIP AND WAS ADVISED THAT THE THROTTLE ACTUATOR CONTROL WAS STRUCK OPEN THEY COULD TRY CLEANING IT AND RESET CODES OR I COULD PURCHASE A NEW THROTTLE CONTROL. THE TECHNICIAN ADVISED ME THAT CLEANING THEM USING FIXES THE PROBLEM AND THR THROTTLE CONTROL PART WOULD BE ON BACK ORDER AND DID NOT KNOW WHEN THEY COULD GET IT. I ASKED WHAT IF IT DOESNT FIX THE PROBLEM HOW MUCH MONEY AM I OUT AND THEN HAVE TO BUY A THROTTLE CONTROL. I FEEL THIS IS A PROBLEM FORD SHOULD BE FIXING WHEN I CAN GOOGLE IT AND THERE IS A KNOWN PROBLEM. *TR

  21. Electrical system, Jul 11, 2013

    WHILE DRIVING DOWN THE ROAD THE RPM, SPEEDO, TEMP GAUGES QUIT READING. THE CHIMES AND WARNINGS ALL WENT OFF AND LIGHTED UP AND STAY ON. ALL OF THE WARNING LIGHTS FLASHED CAR NEVER LOST POWER BUT LOST ALL WORKING GAUGES 4 WAYS FLASHED, AIR BAG FOR PASSENGER SIDE FLASHED. AFTER TURNING CAR OFF AND LETTING IT SIT OVER NIGHT STARTED IT UP DROVE 5 MILES DOWN THE ROAD AND IT STARTED WITH THE CHIMES AND ALL DASH LIGHT WARNINGS CAME BACK UP SHOWING 0 MILES AND FLASHING ALL DIFFERENT WARNING FLASHED IN THE WARNING DISPLAY. I DID VIDEO IT ON MY PHONE SO I COULD SHOW THE FORD GARAGE. *TR

  22. Electrical system, Vehicle speed control, Jul 11, 2013

    DRIVING ALONG ON A LOCAL ROAD (35 MPH) THE CAR SUDDENLY LOST MOST OF IT'S POWER AND STARTED SHAKING. I WAS ABLE TO COAST TO A GAS STATION AND GET A TOW TO MY DEALERSHIP...THEY TELL ME IT'S THE THROTTLE CONTROL AND WILL COST ABOUT $500. GOING ONLINE TO FIND OUT MORE INFORMATION ABOUT THIS I SEE THERE ARE SEVERAL THOUSAND COMPLAINTS ABOUT THE SAME ISSUE IN THIS MODEL. THE SEVERITY OF THIS TYPE OF BREAKDOWN (SOME PEOPLE WERE ON THE HIGHWAY) AND WITH NO WARNING WHATSOEVER MAKES THIS A VERY IMPORTANT ISSUE TO BE DEALT WITH. I WAS LUCKY, BUT AM STILL OUT $500. *TR

  23. Electrical system, Engine, Jul 6, 2013

    I STARTED TO PULL INTO AN INTERSECTION AFTER GETTING THE GREEN LIGHT AND THE CAR SUDDENLY LOST ACCELERATION. I LET OFF THE GAS AND TRIED AGAIN AND THE CAR VIBRATED A LITTLE AND ROLLED TO A STOP IN THE MIDDLE OF THE INTERSECTION. I PUT IT IN PARK AND TURNED IT OFF AND BACK ON AND IT STARTED AND PULLED AWAY ANOTHER 50 FEET BEFORE IT HAPPENED AGAIN. I WAS ABLE TO COAST OUT OF THE WAY OF TRAFFIC. IT WAS TOWED TO A FORD DEALER AND THEY REPLACED THE THROTTLE BODY THE NEXT DAY. AFTER LEAVING THE SHOP IT HAD ONE JOLT DURING ACCELERATION BUT NO FURTHER ISSUE THAT DAY. THE FOLLOWING MORNING I TRIED TO START THE CAR AND IT HAD NO ELECTRICAL POWER AT ALL. THEY STILL DON?T KNOW WHAT THE ISSUE IS. *TR

  24. Power train, Electrical system, Fuel/propulsion system, Jul 2, 2013

    THE FIRST INCIDENT HAPPENED WHEN PULLING AWAY FROM A STOP LIGHT. WHEN I PRESSED THE ACCELERATOR THERE WAS NO RESPONSE YET THE CAR WAS RUNNING AND IN GEAR. THE WRENCH SYMBOL WAS ON THE DASH. I CUT THE CAR OFF AND RESTARTED. THE PROBLEM WAS GONE. LATER THAT DAY I WAS DRIVING ON THE INTERSTATE AT 65 MPH AND THE CAR JUST CUT OFF. I PULLED OVER, TURNED OFF THE IGNITION AND RESTARTED AND EVERYTHING WAS AGAIN FINE. LATER IT HAPPENED AGAIN WHILE PULLING AWAY FROM A STOP LIGHT. I SHUT THE ENGINE OFF MAD RESTARTED. THIS AGAIN WORKED BUT THE ENGINE LIGHT STAYED ON. *TR

  25. Electrical system, Vehicle speed control, Fuel/propulsion system, Jun 30, 2013

    1.WAS IN SLOW LANE, VEHICLE SLOWED DOWN SUDDENLY. TURNED OFF ENGINE AND STARTED IT AGAIN 2. MAY 1? WAS ON RESIDENTIAL STREET ( 30 MPH. VEHICLE SLOWED DOWN SUDDENLY AND THEN STARTED SHAKING. TURNED OFF ENGINE AND STARTED IT AGAIN 3.MAY 15 WAS DRIVING 55 MPH ON BUSY CURVY STREET IN FAST LANE. WRENCH LIGHT CAME ON AND SLOWED SUDDENLY, TURNED ON FLASHERS. .MOVED TO THE EXTREME RIGHT HAND SIDE. NEARLY GOT HIT BY SPEEDING CAR IN THE RIGHT LANE AS THERE WAS A NARROW SHOULDER. 4. MAY 30, MY HUSBAND WAS DRIVING IN THE SLOW LANE OF FREEWAY. WRENCH LIGHT CAME ON, I PUT ON THE FLASHERS, AND CAR SLOWED SUDDENLY. HE WAS ABLE TO GET OUT OF TRAFFIC. TURNED OFF ENGINE AND TURNED IT BACK ON AGAIN 5. JUNE 24, 2013. MY HUSBAND WAS DRIVING 65 IN THE FAST LANE OF BUSY HWY 99. WRENCH LIGHT CAME ON, AND VEHICLE SUDDENLY SLOWED DOWN. I PUT ON FLASHERS. HE MANEUVERED TO THE SLOW LANE, WHERE SPEEDING SEMI TRUCK HONKED AT US AND NEARLY HIT US. 6 JUNE 28,2013 I WAS DRIVING ON A RESIDENTIAL STREET AT 35 MPH WHEN WRENCH CAME ON, AND VEHICLE I SUDDENLY SLOWED DOWN AND I MOVED TO THE SIDE OF THE STREET., TURNED OFF THE ENGINE, AND RESTARTED THE CAR. WHY IS ALL THE INFORMATION ABOUT THE CAUSE OF THE ERROR CODE (WRENCH) ERASED WHEN CAR IS TURNED OFF?????? *TR