2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: electrical system
324 reports, newest first. Show all
Power train, Electrical system, Vehicle speed control, Dec 27, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO JERK, SHAKE AND DECELERATE ABNORMALLY. THE CONTACT SHUT OFF THE VEHICLE AND AFTER RESTARTING, WAS ABLE TO DRIVE WITHOUT A FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 02/15/12*LJ THE VEHICLE WAS TAKEN TO THE DEALER ON DEC 28TH AND WAS RETURNED TO THE CONSUMER THE NEXT DAY. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE SECOND TIME THE INCIDENT OCCURRED. THE DEALER WAS ABLE TO PULL UP CODE FROM THE VEHICLE'S COMPUTER, WHICH STATED THE THROTTLE BODY NEEDED TO BE REPLACED, ALONG WITH A NEW BATTERY. UPDATED 02/29/12
Electrical system, Dec 11, 2011
MY TRIP ODOMETER CONTINUES TO MALFUNCTION DESPITE BEING REPLACED WITH A BRAND NEW INSTRUMENT CLUSTER. I WILL PARK THE VEHICLE, RESET THE TRIP ODOMETER TO 0.0, AND WHEN I RETURN THE NEXT DAY OR SEVERAL HOURS LATER THE TRIP ODOMETER WILL INCREASE IN MILEAGE BY ITSELF! FOR EXAMPLE, THE TRIP ODOMETER WILL NOW READ 0.1, 0.4, 0.6, 0.7, OR 0.9. APPARENTLY THIS IS A DESIGN FLAW WITHIN THE INSTRUMENT CLUSTER FOR THIS VEHICLE THAT I AM RESPONSIBLE FOR DISCOVERING, WHICH EXPLAINS THE WARRANTY PROVIDING ME WITH A BRAND NEW INSTRUMENT CLUSTER. THE FORD DEALERSHIP CLAIMS THAT THE TRIP ODOMETER IS ROUNDING OFF TO THE TENTH BASED UPON THE CURRENT TENTH THAT THE MAIN ODOMETER IS ON. I QUESTIONED THE DEALERSHIP ON THE FACT OF WHETHER OR NOT MY MAIN ODOMETER WAS BEING COMPROMISED? WHILE THE MAIN ODOMETER IS CAUSING THE TRIP ODOMETER TO MOVE WITHOUT BEING DRIVEN, CAN THE TRIP ODOMETER CAUSE THE MAIN ODOMETER TO MOVE WITHOUT BEING DRIVEN AS WELL? THE DEALERSHIP TOLD ME NO, BUT IT IS POSSIBLE THAT THIS SITUATION COULD BE A TWO WAY STREET, AND IF IT IS THEN FORD IS GUILTY OF ODOMETER FRAUD!!!!! *TR
Engine and engine cooling, Electrical system, Electronic stability control (ESC), Dec 5, 2011
BOUGHT MY FUSION IN APRIL 2011. BEGAN HAVING PROBLEMS IMMEDIATELY. USUALLY HAPPENS WHEN THE ENGINE IS COLD, UPON ACCELERATING THE CAR WOULD LURCH TERRIBLY AND HESITATE. FIRST THE DEALER COULD FIND NOTHING WRONG. THEN THEY DECIDED IT WAS THE TRANSMISSION. PUT NEW TRANSMISSION IN. KEPT HAPPENING. FINALLY, IT HAPPENED WHEN THE SERVICE MANAGER DROVE IT. SAID FORD WOULD PUT NEW COMPUTER IN THE CAR. SIX WEEKS LATER SINCE WE HEARD NOTHING BACK, TOOK THE CAR TO THE SALES REP AND HE SAID DON'T COME GET IT UNTIL WE FIX IT. TODAY MY HUSBAND IS BACK AT THE DEALER TO GET ME ANOTHER CAR. THEY ACT LIKE I AM IMAGINING ALL THIS. I AM READY FOR AN ARBITRATOR!
Electrical system, Dec 2, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT DURING ROUTINE MAINTENANCE, THE DEALER ADVISED THAT THE HIGH VOLTAGE CABLE FOR THE HYBRID GENERATOR AND BATTERY WAS WORN DOWN TO BARE METAL. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 36,453.
Engine and engine cooling, Electrical system, Dec 2, 2011
WHILE DRIVING DOWN A MAJOR HIGHWAY AT 69 MPH WITH THE CRUISE CONTROL ON, THE CAR JUST LOST POWER. I FIRST NOTICED THE HEADLIGHTS WENT OUT, THEN SAW THE ANTI THEFT LIGHT ILLUMINATE. I TRIED DEPRESSING THE GAS PEDAL, BUT GOT NOTHING. THANKFULLY, I WAS ABLE TO COAST OUT OF THE PASSING LANE, INTO THE RIGHT LANE, AND EVENTUALLY TO THE SIDE OF THE ROAD WITHOUT ANY TRAGEDY. ONCE ALONG THE ROADSIDE, I PUT THE CAR IN PARK AND TURNED THE KEY TO SHUT OFF MODE. I THEN TURNED IT BACK ON, CAR STARTED UP FINE. I TOOK IT TO MY REGULAR MECHANIC, HIS CODE READER FOUND NOTHING. TOOK IT TO THE DEALERSHIP I BOUGHT IT FROM, THEY FOUND NOTHING. IT IS NOW AT A FORD DEALERSHIP, BUT MY GUESS IS THEY WILL FIND NOTHING. I AM ON THE ROAD AT LEAST 4 OUT OF 5 DAYS A WEEK ON MAJOR HIGHWAYS. I CANNOT AFFORD FOR THIS TO HAPPEN AGAIN. I MAY NOT BE SO LUCKY NEXT TIME. *TR
Engine and engine cooling, Power train, Electrical system, Nov 29, 2011
TRANSMISSION KEEPS ON LURCHING FORWARD AND DEALERSHIP CANNOT DO ANYTHING ABOUT IT NOW. IT'S A SAFETY ISSUE FOR ME AS I ALMOST GOT INTO AN ACCIDENT ON THE STREET DUE TO HUGE JUMP. TRANSMISSION KEEPS ON ACTING UP AND DEALER KEEPS SAYING EVERYTHING IS FINE AND CANNOT DUPLICATE THE OTHER SINCE THE TIME THEY REBUILT THE TRANSMISSION ON MY VEHICLE. *TR *KB
Engine and engine cooling, Power train, Electrical system, Nov 2, 2011
I WAS STOPPED AT A TRAFFIC LIGHT, IT TURNED GREEN AND STEPPED ON THE GAS PEDAL AND THE CAR IMMEDIATELY STARTED TO ROUGH IDLE, THE WRENCH INDICATOR LIT UP AND WOULD NOT MOVE FORWARD. THERE WAS MINIMAL RESPONSE TO THROTTLE INPUT. I WAS ABLE TO PULL OFF THE ROAD OUT OF TRAFFIC TO A SAFE SPOT. I LEFT THE CAR RUNNING TO SEE WHAT WAS GOING ON. THE TACHOMETER WAS FLUCTUATING MAINLY DOWNWARD AS IT IDLED ROUGH. AFTER ABOUT TWO MINUTES I TURNED OFF THE MOTOR. I MADE A FEW PHONE CALLS AND WHILE CALLING ROADSIDE ASSIST DECIDED TO TRY AND START THE CAR. IT STARTED AND I WENT STRAIGHT TO THE DEALERSHIP. AS FATE WOULD HAVE IT, THE DEALERSHIP COULD NOT DUPLICATE THE CONCERN AND WAS NOT ABLE TO PINPOINT THE CAUSE. THEY WERE KIND ENOUGH TO SUGGEST REPLACING THE THROTTLE BODY AND MOTOR ASSEMBLY. IT COST ME $512.38. NEEDLESSTO SAY I AM NOT AT ALL HAPPY WITH THIS ISSUE. THIS ISSUE COULD HAVE OCCURRED IN A MORE DYNAMIC SETTING, HEAVY TRAFFIC, LANE CHANGE OR MERGING, ETC, POTENTIALLY CAUSING THREAT TO MY LIFE AND THAT OF OTHERS. THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER IN MY OPINION. *TR
Electrical system, Exterior lighting, Oct 22, 2011
WHILE DRIVING ON INTERSTATE I-81 THE DASH LIGHTS STARTED GOING COMPLETELY OFF AND STAYING OFF FOR QUITE SOMETIME BEFORE COMING BACK ON. I WAS NOT REALLY SURE IF I HAD HEADLIGHTS UNTIL LATER WHEN STOPPING BEHIND SOMEONE ON MY DESTINATION AND WAS ABLE TO SEE MY HEADLIGHTS IN THEIR REAR CAR. THE WEATHER WAS HORRIBLE, RAINING VERY HARD AND VISIBILITY WAS REALLY ONLY A FEW FEET AWAY. I TURN ON MY FOG LIGHTS JUST IN CASE I HAD NO HEADLIGHTS. I HAD HOPED THEY WORK BUT I DID NOT GET OUT IN THE POURING RAIN TO CHECK. FORTUNATELY, THIS INCIDENT WAS DURING THE DAYTIME AND NOT AT NIGHT. THIS COULD HAVE LEAD TO A FATAL ACCIDENT IF IT WAS AT NIGHT. I FEEL THAT OTHERS SHOULD BE AWARE OF THIS PROBLEM AND FORD SHOULD TAKE CARE OF IT WITH NO COST TO OWNER. ALSO THE SPOTS ON THE CHARCOAL DASH SHOULD BE DEALT WITH BY FORD BECAUSE THERE IS SOME REASON OTHER THAN SUNLIGHT OR CLEANER THAT HAS CAUSE THIS, FOR I HAVE ONLY CLEAN DASH WITH A DAMP CLOTH AND THE CAR HAS BEEN GARAGE KEPT EXCEPT FOR THE TIME IT SPENT ON THE DEALERSHIP LOT. THERE ARE MANY COMPLAINTS ON THE CHARCOAL DASH ON THE FORD FUSION ONLINE. THE DEALERSHIP SERVICE DEPARTMENT WAS VERY RUDE WHEN I ASK ABOUT THIS PROBLEM AND SEEM TO CARE LESS ABOUT THEIR CUSTOMERS ON THIS BEHALF AND ACCUSE ME OF USING SOME TYPE OF HARSE CLEANER ON IT...WOULD NOT EVEN LISTEN TO WHAT I HAD TO SAY. LETS HOPE THAT FORD STAYS BEHIND THEIR CUSTOMERS WITH PROBLEMS ON THE FUSION SINCE IT DOES HAVE SOME PROBLEMS. *TR
Electrical system, Other or unspecified, Jun 5, 2011
AS I WAS PASSING ANOTHER VEHICLE, THE VEHICLE LOST POWER AND A WARNING LIGHT ILLUMINATED TELLING ME TO PULL OVER IMMEDIATELY. LUCKILY I WAS ABLE TO MAKE IT TO THE SIDE OF THE HIGHWAY. THE CODES PULLED WERE P0010, P0201, P0202, P0203, P0204. THE DEALER CHECKED THE ELECTRICAL CONNECTIONS AND REASSEMBLED. THE ISSUE HAPPENED AGAIN ON 5/30/11 AS I WAS DRIVING ON THE HIGHWAY. THE SAME CODES AS THE FIRST INCIDENT WAS FOUND WITH AN ADDITIONAL CODE OF P1A03. AGAIN THE DEALER CHECKED THE ELECTRICAL CONNECTIONS AND REASSEMBLED. I FEEL THIS IS A SAFETY ISSUE BECAUSE WHEN YOU ARE DRIVING ALONG ON THE HIGHWAY THE CARS AROUND YOU DO NOT EXPECT YOU TO DRAMATICALLY SLOW DOWN. IF YOU MANAGE TO SAFELY MAKE IT TO THE SIDE OF THE ROAD WITHOUT BEING IN AN ACCIDENT OR CAUSING AN ACCIDENT YOU STILL FACE ANOTHER SAFETY ISSUE BEING STUCK ON THE SIDE OF THE ROAD WITH TRAFFIC GOING BY AT 65 MPH.
Electrical system, Electronic stability control (ESC), May 3, 2011
WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE'S ENGINE WOULD SHUTDOWN AND ALL POWER ASSIST FEATURES WOULD BE DISENGAGED. THE CHECK ENGINE, CHECK TRACTION CONTROL, CHECK OIL PRESSURE, CHECK TEMPERATURE, AND LOW FUEL WARNING MESSAGES WOULD ILLUMINATE. THE VEHICLE SUFFERED FROM THESE SYMPTOMS APPROXIMATELY 13 TIMES OVER THE COURSE OF 1000 MILES ULTIMATELY RESULTING IN SEVERAL EVASIVE MANEUVERS TO AVOID COLLISIONS CAUSED BY THE LACK OF ENGINE POWER. THE VEHICLE SPENT 27 DAYS IN THE SHOP AND ULTIMATELY THE MAIN ECM WAS REPLACED. THE SYMPTOMS HAVE SINCE CEASED, BUT I AM CONCERNED THAT THEY MAY START AGAIN SINCE THE SYSTEM FAILURES SEEMED TO INCREASE WITH 100+ DEGREE AMBIENT AIR TEMPERATURES.
Service brakes, Hydraulic, Electrical system, Other or unspecified, Mar 4, 2011
AFTER DRIVING ABOUT 1.5 MILES FROM HOME, MY WIFE CAME TO A SET OF LIGHTS AND STEPPED ON THE BRAKE TO STOP. THE BRAKE PEDAL WENT NEARLY TO THE FLOOR AND SEVERAL DASH LIGHTS CAME ON INCLUDING THE BRAKES & ANTI-SWERVE. THE VEHICLE SLOWED TO A STOP AS SHE ENTERED THE INTERSECTION. FORTUNATELY 2 THINGS WERE IN HER FAVOR, THERE WAS NO ONE AHEAD OF HER AND THERE WAS NO CROSS TRAFFIC AT THE LIGHT. EITHER COULD HAVE RESULTED IN AN ACCIDENT. SHE DROVE THE VEHICLE BACK HOME SINCE SHE CONSIDERED THAT THE BRAKES HAD FAILED AND SHE MAY NOT BE ABLE TO STOP THE VEHICLE. SHE CALLED ME. I TOLD HER TO CALL THE DEALERSHIP. SHE LEFT THE VEHICLE RUNNING THINKING THAT PERHAPS AS IT WARMED UP IT WOULD WORK AND TESTED IT SEVERAL TIMES OVER AN HOUR'S TIME IN THE DRIVEWAY. SHE PULLED OUT THE CAR'S MANUAL TO SEE IF THERE WAS ANYTHING LISTED REGARDING THE BRAKE FAILURE. SHE READ IN ANOTHER PART OF THE MANUAL ABOUT RESETTING THE CAR'S COMPUTER BY SHUTTING OFF THE ENGINE. WHEN SHE RESTARTED THE VEHICLE, THE DASH LIGHTS WENT OUT AND BRAKES RETURNED TO NORMAL. THE DEALER SAID THEY "NEVER HEARD OF THIS PROBLEM" AND SAID THE EARLIEST THEY COULD SEE THE VEHICLE WAS 5 DAYS LATER. WE DROPPED THE VEHICLE OFF THE NIGHT BEFORE WITH A DESCRIPTION OF WHAT WAS EXPERIENCED. THE DEALER SAID THEY "COULD NOT VERIFY THE CONCERN" AND FORD DOES NOT PROVIDE ANY GUIDANCE REGARDING THE ISSUE. I WAS ABLE TO FIND QUITE OF FEW INSTANCES BY SIMPLY DOING A "GOOGLE" SEARCH INCLUDING A VIDEO BY 'CONSUMER REPORTS' WHO EXPERIENCED THE EXACT SAME PROBLEM. FORD ASSURED THEM IT WAS A 'SOFTWARE' ISSUE AND CLAIMED THAT ALL 2010 FUSION HYBRID OWNERS WOULD BE NOTIFIED TO HAVE THE SOFTWARE UPDATED. MY CAR WAS A NEWER MODEL 2010 AND APPARENTLY NOT UNDER THIS NOTIFICATION SINCE WE DID NOT RECEIVE ANYTHING FROM FORD. THE 'FORD CUSTOMER CARE' SUGGESTED TAKING THE VEHICLE TO ANOTHER DEALER FOR SERVICE WHO SAID, "THERE IS NOTHING WE CAN DO."
Electrical system, Feb 22, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE REPROGRAMMING OF THE COMPUTER FOR SHIFT MODIFICATION WAS AFFECTING THE OVERALL FUEL MILEAGE AND PERFORMANCE OF THE VEHICLE. THE CONTACT INFORMED THE DEALER WHO WAS NOT WILLING TO ADDRESS THE ISSUE AND IGNORED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 32,000 AND THE FAILURE MILEAGE WAS 14,000. UPDATED 04/15/11*LJ THE TRANSMISSION WAS REPLACED. UPDATED 11/18/11
Electrical system, Feb 18, 2011
TL*THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE THE VEHICLE WAS PARKED THE IGNITION WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS REPLACED THE BATTERY. THE CONTACT STATED THAT THE FAILURE OCCURRED A SECOND TIME AND THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS WERE ABLE TO DUPLICATE THE FAILURE BUT COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,700. UPDATED 04/15/11*LJ UPDATED 5/2/11 *CN UPDATED 05/13/11 UPDATED 12/28/2011 *LN
Power train, Electrical system, Jan 20, 2011
I PURCHASED MY VEHICLE ON MAY 15, 2010. THE VEHICLE BEGAN TO STALL ALMOST 1 MONTH LATER AT 2100 MILES. I WAS COMING TO A STOP AT A RED LIGHT WHEN I NOTICED THAT MY VEHICLE HAD LOST ALL POWER WHEN I BEGAN TO APPLY THE BRAKE. I TOOK THE VEHICLE INTO THE DEALER AND THEY TOLD ME THAT THEY WERE NOT ABLE TO REPLICATE THE PROBLEM AND NO CODES WERE SHOWING UP WHEN DIAGNOSED. AFTER THE FIRST TIME THE VEHICLE STALLED ON ME I STARTED TO NOTICE AN ACCELERATION PROBLEM PRIOR TO THE VEHICLE STALLING AGAIN. IT FEELS LIKE THE VEHICLE IS NOT SHIFTING GEARS CORRECTLY WHEN I'M PRESSING THE GAS FOR ACCELERATION. THE VEHICLE HAS TROUBLE ACCELERATING PROPERLY AND I FEAR THAT I MAY GET REAR ENDED. WHEN THE VEHICLE STALLS IT DOES NOT GIVE ME ANY WARNING SIGNS AND JUST LOOSES POWER. I HAVE TO TURN OFF THE IGNITION AND TURN IT BACK ON. THE VEHICLE STARTS UP RIGHT AWAY LIKE IF NOTHING HAPPENED. MEANWHILE I LOOSE POWER IN THE MIDDLE OF THE FREEWAY OR ON THE STREET, FEARING THAT I WILL GET REAR ENDED. THE VEHICLE HAS STALLED ON ME NUMEROUS TIMES AND EACH TIME I TAKE IT INTO THE DEALER THEY ARE NOT ABLE TO REPLICATE THE PROBLEM. THE DEALER PLACED A FLIGHT RECORDER TO MONITOR THE VEHICLE AND THEY STILL WEREN'T ABLE TO CAPTURE ANYTHING WHEN THE VEHICLE STALLED, SO THEY SAY. I HAVE CONTACT FORD CORPORATION AND HAVE NOTIFIED THEM OF THE PROBLEM BUT THEY ARE NOT WORKING TO FIX THE PROBLEM. THEY KEEP CHANGING ME FROM DEALER TO DEALER AND THEY HAVE NOT SENT OUT A FORD TECHNICIAN AS PROMISED TO LOOK AT THE VEHICLE. THIS IS A HUGE SAFETY CONCERN THAT FORD IS NOT ADDRESSING. I HAVE PUT IN NUMEROUS CALLS TO FORD CORPORATION AND THEY HAVE NOT FIXED THE PROBLEM TO THIS DAY.
Electrical system, Vehicle speed control, Oct 27, 2010
STOPPED AT A TRAFFIC LIGHT, WAITING TO MAKE LEFT TURN. UPON ACCELERATING CAR LURCHED FORWARD LIKE IT WAS GOING TO COME OFF IT'S CHASIS AND THEN LOST ALL ACCELERATION. CAR ROLLED TO STOP AND NEEDED TOWING DEALERSHIP HAD CAR FOR 25 DAYS. CLAIMS TO HAVE REPLACED A THROTTLE MODULE WHICH CORRECTED THE ISSUE. FORD CLAIMED ALL DEFECTIVE PARTS AND INDICATED THEY HAD NO RESPONSIBILITY TO INFORM ME OF THE DEFECT WHICH CAUSED THE INCIDENT. *TR
Electrical system, Sep 16, 2010
PURCHASED THE FORD FUSION SE 2010 ON 8/4/10 DROVE IT 100 MILES AND ON 8/7/10 IT WAS DEAD IN MY DRIVE WAY. CALLED ROAD SERVICE AND IT WAS JUMPED AND TOWED TO DEALERSHIP. THERE TWO DAYS WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE OTHER THAN THE BATTERY WAS NO GOOD - THEY REPLACED THE BATTERY. DROVE IT APPROXIMATELY 900 MILES AND ON 9/5/10 IT WAS DEAD IN THE DRIVEWAY AGAIN. ROADSERVICE CAME JUMPED THE CAR AND I DROVE IT INTO THE DEALERSHIP THEY REPLACED THE BATTERY AND ASKED ME TO BRING THE CAR INTO SERVICE AFTER THE WEEKEND. ON 9/7/10 AT 8AM I DROPPED THE CAR AT THE DEALERSHIP AS PER THEIR REQUEST. I RECEIVED A CALL ON 9/14/10 FROM THE SERVICE DEPARTMENT TO TELL ME THAT THEY CAN'T RESOLVE THE MATTER AND THAT AN ENGINEER IS COMING OUT FROM FORD CORP TO LOOK AT THE CAR. NOT SURE WHAT TO THINK AT THIS POINT MAYBE I SHOULD ASK FOR MY MONEY BACK OR ANOTHER CAR? ALSO, I HAVE NOTICED THE DRIVERS HEADREST IS REALLY NOT AT ALL COMFORTABLE BUT THAT IS REALLY THE LEAST OF MY TROUBLES WITH MY NEW CAR. *TR
Electrical system, Apr 2, 2010
TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WHEN SHE DROVE OVER A POTHOLE IN THE ROAD PREFACED BY A CHIMING SOUND. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN UPLOAD FOR THE COMPUTER SYSTEM; HOWEVER, THE UPLOAD DID NOT REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME BUT THE VEHICLE STALLED AGAIN WHEN THE CONTACT WAS DRIVING IT HOME. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT REMAINED FOR TWO WEEKS BEFORE IT WAS RETURNED. THE CONTACT WAS UNAWARE OF HOW THE VEHICLE WAS REPAIRED BUT STATED THAT THE FAILURE HAD NOT OCCURRED SINCE IT WAS REPAIRED THE THIRD TIME. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 11,300.
Electrical system, Mar 18, 2010
MY 2010 FORD FUSION SEL 6CYL. HAS STALLED TWICE ONCE DURING A ROLLING STOP AND THE SECOND TIME FULLY STOPPED. BOTH TIMES THE CAR JUST LOST ALL POWER AND THE ELECTRONICS INSIDE THE CAR QUIT WORKING WHEN RESTARTED. AFTER TURNING THE CAR OFF A SECOND TIME AND RESTARTING AGAIN THE ELECTRONICS STARTED WORKING AGAIN. NOTHING HAS BEEN DONE TO FIX IT YET AS THE DEALER HAS NOT HEARD OF THE COMPLAINT AND WILL CHARGE ME A SERVICE CALL IF THEY CAN NOT FIND THE PROBLEM EVEN THOUGH THE CAR HAS ONLY 7500 MILES ON IT. *TR
Electrical system, Mar 18, 2010
MY 2010 FORD FUSION, HAS A PROBLEM NOT NOTICE THE CAR NOT STARTING UP. WHEN YOU START THE CAR UP, SO I THINK I START THE CAR UP. PUT IN DRIVE, IN ACTUALLY NOT ON. *TR
Electrical system, Mar 10, 2010
2010 FORD FUSION CENTER INSTRUMENT PANEL IS HARD TO SEE IN DAYLIGHT WHEN SHADOWS ARE CAST OVER IT. ALSO THESE FEATURES ARE AT A GREAT ARM REACH. *KB
Service brakes, Hydraulic, Electrical system, Structure, Vehicle speed control, Mar 7, 2010
FORD FUSION 2010 S - WHEN THE BRAKE WAS DEPRESSED THE CAR ACCELERATED UNTIL I DEPRESSED A SECOND TIME MUCH HARDER. THE CONSUMER FIRST BEGAN TO NOTICE THE VEHICLE WOULD INTERMITTENTLY NOT START IN AUGUST. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE CONSUMER INSISTED THERE WAS A PROBLEM AND EVENTUALLY, THEY FOUND A TECHNICAL SERVICE BULLETIN THAT ADDRESSED THE ISSUE. THE PROBLEM WAS ATTRIBUTED TO RADIO FREQUENCY INTERMITTENTLY CORRUPTING THE CRANKSHAFT POSITION SENSOR AND A NEW GROUND STRIP WAS INSTALLED. THE PROBLEM SEEMED TO BE RECTIFIED. THE WEATHER STRIPPING SURROUNDING THE REAR WINDOW WAS LOOSE, THERE WAS LOOSE METAL AROUND THE PASSENGER REAR WHEEL. *JB
Power train, Electrical system, Service brakes, Electric, Feb 24, 2010
WHILE UNDER NORMAL DRIVING CONDITIONS AND HABITS, WE EXPERIENCED A COMPLETE INSTRUMENT CLUSTER FAILURE IN OUR 2010 FORD FUSION HYBRID THIS PAST SATURDAY, FEB 20. 2010. DURING THE SAME INCIDENT WE EXPERIENCED A SYMPTOM OF DIMINISHED POWER WHILE ACCELERATING AS WELL AS OVERLY SENSITIVE AND /OR MUSHY BRAKES. THERE HAVE BEEN OTHER REPORTED INSTANCES WHERE THE BRAKE SYSTEM HAS GLITCHED AS WELL DURING REGENERATIVE BRAKING CAUSING AN ABRUPT APPLICATION OF HYDRAULIC SYSTEM OVER RIDING THE REGENERATIVE SYSTEM, BRAKE SYSTEM CONTINUES TO HAVE ISSUES EVEN AFTER RECALL REPAIR REPROGRAMWAS PERFORMED. WE HAVE HAD SEVERAL INSTRUMENT CLUSTER GLITCHES WHILE DRIVING THE VEHICLE SINCE PURCHASE DATE OF OCTOBER 26, 2009. FIRST INCIDENT WAS REPORTED OCTOBER 27, 2009. SEVERAL. INSTRUMENT CLUSTER RESETS WHILE DRIVING SINCE PURCHASE DATE. FIRST INCIDENT REPORTED SAME DATE AS PREVIOUS.. ON FEBRUARY 22, 2010 CAR STALLED FOR NO REASON WHILE DRIVING 45MPH IN TRAFFIC TO DEALERSHIP TO HAVE INSTRUMENT CLUSTER AND OTHER ISSUES ADDRESSED. RESTARTED WHEN CAR CAME RO A COMPLETE STOP AND PLACED IN PARK. CAR IS AT DEALER NOW AND NO CODES WERE REPORTED IN SYSTEMS. FORD ENGINEERS STATE THAT WITH NO CODES REPORTED THERE CAN'T BE ANY PROBLEMS. *TR
Electrical system, Structure, Feb 22, 2010
OUR 2010 FORD FUSION IS STARTING TO SPLIT TO SPLIT AT THE SEAMS LITERALLY. ON THE PASSENGER FRONT DOOR ON THE ARMREST WHERE THE WINDOW SWITCH IS, THE PANEL IS STARTING TO SEPARATE & COME APART. THE TOP OF THE PANEL BULGES UPWARDS AS IF SOMETHING IN THE DOOR IS PUSHING IT UP. MY CONCERN IS ESPECIALLY HERE IN NJ WITH THE RECENT SNOW & RAIN, MOISTURE & DUST COULD COME IN THROUGH THE CRACK & EITHER SHORT OUT OR DISABLE THE ELECTRICAL WIRING IN THE DOOR (SPEAKERS, WINDOW, ETC). THE FAILURE STARED AT 2000 MILES & THE SPLIT GETS BIGGER EACH DAY & CURRENT MILEAGE IS 5300 MILES. I'M SORRY BUT I'VE BOUGHT FORD FOR THE LAST 15 YEARS & THIS IS PROBABLY THE WORST QUALITY I'VE SEEN IN FORD CARS. *TR
Structure, Electrical system, Jan 15, 2010
TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER DUE TO THE REFLECTION OF THE SUNLIGHT GLARE THROUGH THE TINTED WINDOWS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE PROBLEM EXPERIENCED WAS A MANUFACTURER DESIGN. THE MANUFACTURER WAS NOTIFIED AND THERE WAS CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 300. *CN UPDATED 02/19/10