2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: electrical system
324 reports, newest first. Show all
Electrical system, Air bags, Vehicle speed control, May 12, 2017
TAKATA RECALL. THE RECALL DATE FOR THE AIRBAG RECALL WAS JUNE 2016 AND IT HAS NOW BEEN NEARLY A YEAR AND FORD STILL HAS "NO REMEDY" FOR THIS RECALL. THIS IS EXTREMELY DANGEROUS IN THE CASE OF AN ACCIDENT. IN ADDITION, I WAS NOT NOTIFIED OF THIS RECALL OR THE ELECTRONIC THROTTLE BODY ISSUE THAT MY CAR ALSO HAS BUT NOW IS PAST THE "EXTENDED WARRANTY" AND THEY WILL NOT FIX FOR FREE, DESPITE ME HAVING MADE A COMPLAINT ABOUT IT IN THE PAST. LAST WEEK, I WAS ON THE FREEWAY TRAVELING AT 70 MPH, MY CAR SUDDENLY STOPPED ACCELERATING AND SLOWED DOWN RAPIDLY. I HAD BEEN LUCKY NO ONE WAS CLOSELY FOLLOWING BEHIND ME AND I WAS IN THE RIGHT LANE AND QUICKLY COULD PULL OVER OR I COULD HAVE BEEN HIT FROM BEHIND AT A VERY FAST SPEED BECAUSE OF THE ETB FAILING. I HAVE NEVER BEEN NOTIFIED OF ANY OF THE SAFETY ISSUES THAT MY CAR HAS. FORD HAS FAILED TO NOTIFY ME AND I FEEL THAT BECAUSE THEY DID NOT SEND ME ANYTHING, EVEN THOUGH THEY HAVE MY ADDRESS AND EMAIL, THEY PUT ME AT RISK OF AN ACCIDENT THAT COULD HAVE LED TO SERIOUS INJURIES.
Electrical system, Vehicle speed control, Engine, May 1, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND IDLED EXTREMELY LOW. THE VEHICLE SUDDENLY SURGED AT A HIGH RATE OF SPEED. THE CONTACT HAD TO COAST THE VEHICLE OFF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER SERVICE CAMPAIGN FOR THE ELECTRONIC THROTTLE BODY EXTENDED COVERAGE, BUT THE DEALER REFUSED TO PROVIDE THE MANUFACTURER'S SOLUTION TO REPAIR THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED THE CONTACT RECEIVED NOTIFICATION OF CUSTOMER SATISFACTION PROGRAM: 13N03. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 06/29/17*LJ *CN
Electrical system, Feb 4, 2017
MY FUSION SUDDENLY LOST POWER WHILE DRIVING WITH ENGINE OIL LIGHT AND BATTERY LIGHT ON. LUCKILY THERE'S NO CAR ON THAT ROAD AT THAT TIME, I STOPPED THE CAR AND TURN OFF AND ON THE CAR AGAIN, THEN EVERYTHING WAS BACK TO NORMAL. BUT THIS COULD BE VERY DANGEROUS. I TOOK MY CAR TO DEALER AND THEY COULD NOT RECOGNIZE THE PROBLEM SINCE THE ENGINE LIGHT WAS NOT ON WHEN I BROUGHT IT IN. WELL, WILL TRY ANOTHER DEALER. I LOVED MY FIRST 2006 FUSION SO I BOUGHT THIS 2010 FUSION, THIS PROBLEM AND HOW FORD HANDLED IT (MAKING IT A EXTENDED WARRANTY INSTEAD OF A RECALL) CHANGED MY MIND, MY NEXT SEDAN WILL NOT BE A FORD, PERIOD.
Steering, Electrical system, Jan 26, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 50 MPH, THE POWER STEERING FAILED WITHOUT WARNING WHILE EXITING THE HIGHWAY. THE DEALER DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,400.
Electrical system, Electronic stability control (ESC), Engine, Dec 20, 2016, fire
MY CHILD WAS DRIVING MY FORD 2010 FUSION AND IT SUDDENLY CAUGHT FIRE DESTROYING THE ENGINE AND SURROUNDING COMPONENTS, EVERYTHING INSIDE THE CAR WAS MELTED. FIRE DESTROYED THE FRONT OF THE INSIDE OF THE CAR . THERE WERE NO CHECK ENGINE LIGHTS OR OTHER WARNING SIGNS DISPLAYED ON THE CAR DASHBOARD. *TR
Steering, Electrical system, Dec 1, 2016
I HAD A LOW TIRE NOT FLAT I WAS DRIVING DOWN MY ALLEYWAY SLOWLY AND HIT A SMALL POT HOLE ON MY WAY TO GO GET IT FILLED WITH AIR AT THE NEAREST GAS STATION WHEN ALL OF THE SUDDEN I LOST ALL POWER STEERING AND THE ALARM CAME ON SAYING POWER STEERING FAILURE OR SOMETHING TO THAT MATTER I AM A BIG FELLA I WAS ABLE TO MAN HANDLE THE CAR TO THE NEAREST GAS STATION WITH NO POWER STEERING WITH MY 1 YEAR OLD DAUGHTER IN THE BACK SEAT. I THEN FILLED THE TIRE MANHANDLED THE CAR TO HER DAY CARE THEN UP THE STREET TO THE CLOSEST AUTO SHOP. WHERE I DROPPED IT OFF. AND WAS LATE TO WORK HAVING MY BROTHER COME PICK ME UP I WAS STRESSED OUT OF MY MIND BECAUSE I READ HOW EXPENSIVE IT WAS TO REPLACE LUCKILY THE MECHANIC HAD A EMPLOYEE WHO HAD DEALT WITH IT BEFORE AND WAS ABLE TO POP THE STEERING COLUMN OUT OF THE JAMMED SEQUENCE IT WAS IN AND HE SAID HE HAD SEEN IT OVER AND OVER AGAIN. WHICH COST ME ABOUT 200 BUCKS ALOT BETTER THAN 2000. HOWEVER AFTER THAT MY CAR WAS NOT THE SAME COME TO FIND OUT MY WHEEL BEARING HAD FAILED ABOUT 6MONTHS LATER AND SOME ARM WAS BENT COSTING ME 800 DOLLARS I BELIEVE THIS WAS DUE TO THAT ISSUE I HAD PRIOR I AM PISSED ABOUT THIS FINDING OUT HOW MANY OF THESE CARS ARE DOING THIS. I BELIEVE THAT FORD SHOULD PAY TO REPLACE THEIR FAULTY UNSAFE STEERING AXEL AND COLUMNS. *TR
Electrical system, Nov 29, 2016
DOOR AJAR LIGHT AND SOUND COMES ON CONSTANTLY WHILE DRIVING. ALSO WHEN PARKED AND THE CAR IS LOCKED IT CONSISTENTLY SETS OFF THE CAR ALARM. I CAN'T LOCK MY DOORS ANYMORE. DEALERSHIPS DON'T WANT TO GET INVOLVED IN THE EXPENSE OR TROUBLE OF FIXING. THEY LIE AND TELL ME IT'S FINE. *TR
Steering, Electrical system, Nov 28, 2016
I WAS WITH MY KIDS IN THE CAR DRIVING TO A RECREATIONAL LEAGUE BASKETBALL GAME AND MY TIRE LIGHT INDICATOR CAME ON . I STOPPED AT THE GAS STATION TO PUT AIR IN THE FRONT RIGHT DRIVER SIDE TIRE BECAUSE THAT THE ONE THAT LOOKED LIKE IT NEEDED AIR. AFTER I COMPLETED THAT TASK THE ADVANCETRAC INDICATOR CAME ON AND THEN WENT OFF. I DROVE ON THE HIGHWAY TO THE EVENT AND NOTICED THAT AT TIMES THE TURNING WAS GETTING DIFFICULT. I GOT TO THE GYM AND TURNED INTO THE LOT WITHOUT INCIDENT. I PLAYED MY GAME CAME OUT AND BEGAN TO GO HOME WHEN BEFORE I COULD BACK OUT THE "SERVICE POWER STEERING " MESSAGE CAME ACROSS THE DASH. THE CAR THEN BECAME ALMOST IMPOSSIBLE TO DRIVE. I DIDN'T WANT TO TAKE ANY CHANCES WITH MY KIDS IN THE CAR , SO I CALLED MY WIFE TO COME GET US AND LEFT THE CAR. THE NEXT DAY I WENT FOR THE VEHICLE BUT IT TOOK 1.5 HRS TO GET HOME WHICH NORMALLY WOULD BE 25 MINUTES .I HAVEN'T DRIVE THE CAR SINCE THEN AND AM HIGHLY UPSET THAT IT SEEM AS THOUGH THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND HAS CAUSED INJURY AND DEATH . WHY WAS THERE NOT A RECALL FOR THE POWER STEERING IF ITS A KNOWN ISSUE? *TR
Steering, Electrical system, Oct 14, 2016
I HAVE BEEN EXPERIENCING ISSUES WITH MY POWER STEERING ASSIST IN MY VEHICLE. THE STEERING WHEEL AUTOMATICALLY LOCKS WHILE EITHER TRYING TO DRIVE (STATIONARY) AND WHILE DRIVING (IN MOTION) THE VEHICLE. THE FORD COMPANY HAS NOT RELEASED A RECALL FOR THIS ISSUE, HOWEVER THERE IS A CLASS ACTION LAWSUIT FOR THIS VERY ISSUE WITH MOTORISTS OWNING THE SAME MAKE AND MODEL VEHICLE WHO ARE EXPERIENCING THE ELECTRIC POWER WHEEL ASSIST ISSUE. I HAVE FOUND OTHER SITES WHERE MOTORISTS HAVE EXPLAINED THE SAME ISSUE OF THE STEERING WHEEL LOCKING/NOT WORKING DURING THE TIME OF SOMEONE DRIVING, TURNING THE WHEEL, OR SIMPLY PREPARING TO DRIVE THE VEHICLE. I AM EXPRESSING MY DEEP CONCERN FOR NATIONAL SAFETY AS MANY AMERICANS HAVE PURCHASED THIS VEHICLE AND ARE DRIVING ON THE ROADS! I PRAY THIS RECALL CAN OCCUR BEFORE SOMEONE MAY EXPERIENCE A FATALITY LEADING TO DEATH. I HAVE UPLOADED A PICTURE OF MY VERY OWN VEHICLE EXPERIENCING THE POWER STEERING ASSIST FAULT.
Steering, Electrical system, Sep 12, 2016
POWER STEERING. THIS IS 7TH TIME I TAKING MY CAR TO THE DEALERSHIP IN THE PAST 2 YEARS, AND 3 TIMES THIS JUST PAST MONTH. IVE BEEN TOLD I NEW STEERING WHEEL HAS BEEN PUT ON AND THE SAME ISSUE KEEPS COMING BACK. I HAVE NEVER HAD ANY OTHER PROBLEMS WITH MY CAR BESIDES THE [XXX] POWER STEERING FAILING. WHAT IS FORD GOING TO DO ABOUT THIS.!!!!!!? OR ARE THEY WAITING FOR SOMEONE TO DIE BEFORE THEY DO SOMETHING ABOUT IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electrical system, Jul 25, 2016
I JUST HAD TO PAY 1900. TO HAVE MY 2010 FORD FUSION POWER STEERING FAULT ASSIST REPAIRED, ALTHOUGH IT APPEARS THE 2011-2012 MODELS ARE INCLUDED IN THE RECALL. THE POWER STEERING GOES OUT, AND THE CAR IS THEN NOT ABLE TO BE DRIVEN. IF THIS HAPPENS WHEN YOU ARE DRIVING YOU LOSE COMPLETE CONTROL OF THE CAR. I HAVE OWNED AND DRIVEN FORDS FOR OVER 15 YEARS (TAURUS AND FUSION) THAT I BOUGHT BRAND NEW, AND I MAINTAIN MY GARAGE KEPT CARS. MY FUSION HAS 73,000 MILES SO THE POWER STEERING SHOULD NOT GO OUT ON MY CAR AT NO FAULT OF MY OWN. THIS POWER STEERING FAULT SHOULD BE COVERED UNDER A RECALL BEFORE MORE ACCIDENTS AND OCCURRENCES HAPPEN ENDANGERING PEOPLES SAFETY. I DRIVE WITH LITTLE CHILDREN IN MY CAR REGULARLY AND I AM THANKFUL I WAS ALONE WHEN MY STEERING WENT OUT. PLEASE CONSIDER INCLUDING THIS POWER STEERING FAULT ASSIST PROBLEM IN 2010 FORD FUSIONS TO BE A RECALL. IT IS DANGEROUS AND VERY COSTLY TO BE FIXED AS I HAVE LEARNED. THANKS FOR YOUR CONSIDERATION.
Power train, Electrical system, Engine, Jul 11, 2016
CAR LOOSES POWER AND THE CHECK ENGINE AND TRANSMITION LIGHT COMES ON CAR WHILE DRIVING AT LOW RPMS WHILE DRIVING ON CITY STREETS . HAD TO PULL OVER AND SHUT OFF CAR AND RESTART IN ORDER TO DRIVE HOME . HAD COMPUTER SYSTEM SCANED AND A P2119 CODE COMES UP FOR THROTTLE BODY . JUST HAD CAR IN FOR A 15S34 RECALL PURGE VALVE ASSY AND HAS BEEN DOING THIS SINCE . CLEARED CODE AND FOR A COUPE OF DAYS ITS FINE THEN IT STARTS ALL OVER AGIN
Electrical system, Visibility, Structure, Jun 20, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE DOWN BUTTON WAS DEPRESSED ON THE FRONT DRIVER'S SIDE WINDOW, THE WINDOW FAILED TO ROLL DOWN. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO OPEN FROM THE INSIDE. THE CONTACT HAD TO EXIT THE VEHICLE FROM THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. THE VIN WAS UNAVAILABLE.
Electrical system, Apr 19, 2016
CAR STALLED IN PARKING LOT. FORD DEALER SAID IT WAS THE THROTTLE BODY, AND THAT THE REPLACEMENT WAS COVERED UNDER SOME TYPE OF EXTENDED WARRANTY. HOWEVER, I DO NOT HAVE AN EXTENDED WARRANTY ON THE CAR, SO I WAS SUSPICIOUS. THEY DID CHARGE FOR A FUEL INJECTION SERVICE. RESEARCH ONLINE REVEALED THAT THIS IS AN ONGOING PROBLEM WITH FORDS, AND THERE HAS BEEN NO RECALL OF THE ELECTRONIC THROTTLE BODY. THE CAR CAN STALL AT ANY SPEED, WITH POTENTIAL LOSS OF LIFE. I WOULD LIKE TO BE PART OF ANY FURTHER LEGAL ACTION ON THIS. FORD SHOULD BE HELD ACCOUNTABLE.
Electrical system, Mar 25, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR THE ELECTRICAL SYSTEM WAS RECEIVED IN NOVEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/25/16*LJ *TR
Electrical system, Feb 11, 2016, fire
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CENTER CONSOLE WHERE THE GEAR SHIFTER WAS LOCATED CAUGHT FIRE. THE CONTACT POURED WATER ON THE FLAMES, WHICH CAUSED THE FIRE TO SLIGHTLY DIMINISH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT SOMETHING EXTERNAL CAUSED THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO REPORTS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Electrical system, Jan 26, 2016
HEATER/AC MAKING A VERY LOUD NOISE WHEN TURNED ON ANY SETTING AND WILL NOT SPEED UP WHEN FAN SPEED IS TURNED UP OR DOWN.
Electrical system, Vehicle speed control, Service brakes, Hydraulic, Jan 14, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE SPEEDOMETER DID NOT FUNCTION PROPERLY, THE AUTOMATIC DOOR LOCKS DID NOT FUNCTION, THE DIGITAL ODOMETER DID NOT FUNCTION PROPERLY, AND THE VEHICLE INTERMITTENTLY DID NOT ACCELERATE EVEN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Electrical system, Fuel/propulsion system, Jan 6, 2016
COMPUTER CONTROLLING THROTTLE SHUTS ENGINE OFF AT HIGHWAY SPEEDS. NO POWER TO CONTROL VEHICLE.
Steering, Electrical system, Dec 27, 2015
POWER STEERING WAS SUDDENLY LOST FIRST TIME IN OCTOBER OF 2015 ALMOST CAUSING ME TO RUN INTO A CURB. SECOND TIME IN NOVEMBER OF 2015 FIANCE WAS DRIVING AND THE POWER STEERING WAS SUDDENLY LOST POWER STEERING LIGHT CAME ON ONLY GIVING US ABOUT A FIVE MINUTE WARNING WHILE HE WAS DRIVING AND ALMOST RAN INTO ANOTHER VEHICLE. A FORD DEALERSHIP WANTED TO CHARGE ME OVER $2,000 TO REPLACE ENTIRE ELECTRONIC GEAR WHICH WAS NOT THE PROBLEM AT ALL. I TOOK IT TO ANOTHER MECHANIC AND HE SAID IT WAS THE RACK AND PINION THAT HAS GONE BAD AND IS GOING TO COST OVER $1,000 TO GET A NEW RACK AND PINION. HE ALSO SAID THAT THE LOOSE RACK AND PINION WAS CAUSING THE POWERING STEERING HOSE TO LEAK.
Electrical system, Fuel/propulsion system, Nov 13, 2015
LAST YEAR I HAD THE THROTTLE BODY RECALIBRATE AND CLEANED. AFTER RECEIVING THE EXTENDED WARRANTY, FORD REPLACED THE PART AT NO COST. IT HAS BEEN NOT EVEN A YEAR YET AND MY CAR IS EXPERIENCING THE SAME PROBLEMS. I WAS AT A STOP LIGHT AND MY VEHICLE STALLED OUR AND THE WRENCH LIGHT CAME ON AS WELL AS SOME OTHER LIGHTS. THE LIGHT TURNED GREEN AND FROM WHAT I REMEMBER FROM THE OTHER 1000 POSTS, THEY SAID TO TURN THE CAR OFF AND RESTART IT. THAT'S EXACTLY WHAT I DID. IT OBVIOUSLY OCCURRED A FEW MORE TIMES AS WELL. I TOOK IT TO THE DEALER AND MY BILL WAS 1,000 DOLLARS. THEY CHANGED A PURGE VALVE WHICH WAS STUCK OPEN. THEREFORE, ALLOWING THE GAS TO FLOW DIRECTLY TO THE CANISTER. THEY ALSO MENTIONED HOW DIRTY THE ENGINE WAS AND RECOMMENDED THAT I GET A FLUSH DONE ON THE VEHICLE. I DECLINED BECAUSE I KNEW THAT CARBON WAS COMING FROM THE THROTTLE BODY. ANYWAYS, THE VEHICLE IS VERY UNSTABLE AND UNSAFE. WHEN I STEP ON THE GAS PEDAL, IT TAKES A GOOD 7 SECONDS TO ACCELERATE AND THEREFORE POSSIBLY CAUSING A CRASH, ESPECIALLY TRYING TO MERGE ON THE PARKWAY. I WENT THROUGH THIS A YEAR AGO AND EVER SINCE SPENT OVER 6,000 DOLLARS IN REPAIRS. NOT TO MENTION THE MOTOR MOUNTS WHICH BREAK PRETTY OFTEN. IT LOOKS AS THOUGH THE TRANSMISSION IS GOING TO JUMP OUT OF THE VEHICLE. I CALLED FORD AND EXPLAINED THAT MY CAR WAS EXPERIENCING THROTTLE BODY ISSUES AGAIN AND THEY SAID THAT ONCE IT'S FIXED, THE WARRANTY IS UP AND I HAVE TO PAY OUT OF POCKET. THIS IS RIDICULOUS! THEIR CARS ARE UNSAFE. WHAT IF I WAS ONE OF THE VICTIMS WHERE THE CAR STALLED WHILE DRIVING? I KNOW THIS HAS HAPPENED. PLEASE LOOK INTO THIS VEHICLE, IT IS NOT A SAFE CAR.
Steering, Electrical system, Oct 22, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE POWER STEERING FAILED AND THE VEHICLE JERKED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Electrical system, Engine, Oct 21, 2015
I WAS DRIVING DOWN THE HIGHWAY AND A RED TRIANGLE LIGHT COMES ON THAT SAYS TO STOP SAFELY. THE ENGINE SHUT OFF. I HAD TO PULL OVER AND TURN CAR OFF. ONCE I STARTED IT BACK IT STARTS FINE BUT CONTINUES TO TURN OFF VERY FEW MILES. THIS IS A MAJOR PROBLEM AND PUTS MY FAMILIES LIVES AT RISK. NO LIGHTS ARE ON AFTER I TURN CAR BACK ON. THIS IS VERY SERIOUS AND CAN CAUSE MY FAMILY TO DIE IN A CAR CRASH. THANKFULLY THE HYBRID ENGINE STILL WORKS WHICH LETS ME SLOWLY PULL OVER BUT MY SPEEDS ON THE INTERSTATE GOES FROM 70 TO ABOUT 30 REALLY FAST AND PUTS US IN A VERY DANGEROUS SITUATION. PLEASE HELP ME FIX.
Power train, Electrical system, Engine, Oct 12, 2015
WHILE STOPPED AT RED LIGHT AND STOP SIGNS ATTEMPTING TO TURN, THE VEHICLE WOULD REV ITSELF CORRESPONDING WITH A RAPID INCREASE/DECREASE IN RPM. UPON ACCELERATION THE CAR WOULD STUTTER AND THE ENGINE TURNED OFF WHILE ALLOWING ME TO ENTER THE INTERSECTION RESULTING IN VERY CLOSE CALLS. THIS HAS BEEN RECURRING WITH MORE FREQUENCY.
Electrical system, Sep 18, 2015
I WAS DRIVING ON THE INTERSTATE IN THE PASSING LANE WHEN MY VEHICLE STOPPED ACCELERATING. I HAD NO WAY TO GIVE GAS TO THE CAR. I MANAGED (LUCKILY) TO PULL OVER TO THE BREAKDOWN LANE. THE CAR WAS RUNNING ROUGHLY WITH NO WAY TO GIVE IT GAS. I SHUT IT OFF AND RESTARTED IT SUCCESSFULLY AND WAS ABLE TO CONTINUE. THIS HAPPENED SEVERAL TIMES OVER SEVERAL DAYS. THE LOCAL PARTS STORE CHECKED THE CODES AND IT WAS THE P2111 THROTTLE BODY ACTUATOR. I FOUND OUT ALSO THAT IT WAS UNDER EXTENDED WARRANTY FOR THAT PART. I MADE ARRANGEMENTS WITH THE LOCAL FORD DEALER TO HAVE IT REPAIRED. I DO NOT UNDERSTAND WHY MY LIFE WAS PUT IN DANGER WITH A KNOWN VERY SERIOUS DEFECT. WHY DIDN'T THE NHTSA MAKE FORD DO A RECALL? AN EXTENDED WARRANTY JUST POSTPONES THE TIME THAT THE EVENT WILL HAPPEN. I NOTICED THAT THERE WERE MANY PEOPLE THAT HAD REPORTED THE SAME PROBLEM.