2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: electrical system
324 reports, newest first. Show all
Electrical system, Vehicle speed control, Fuel/propulsion system, Sep 22, 2013
WHILE DRIVING DOWN THE ROAD, THE CAR WILL SUDDENLY JERK AND THE CHECK ENGINE (WRENCH) LIGHT WILL COME ON AND I WILL IMMEDIATELY LOSE ALL ABILITY TO ACCELERATE. AFTER PULLING THE CAR OVER AND PUTTING THE CAR IN PARK, THE CAR BEGINS TO SHAKE UNTIL I TURN OFF THE CAR. WHEN I TURN THE CAR BACK ON, IT TAKES A MINUTE TO TURN OVER AND THEN DRIVES FINE UNTIL IT HAPPENS AGAIN.
Steering, Electrical system, Vehicle speed control, Sep 19, 2013
I RECENTLY PURCHASED THE VEHICLE USED WITH 43,000 MILES ON IT. IN ORDER TO GET THE VEHICLE REGISTERED IN MY STATE I HAD TO HAVE AN EMISSIONS TEST DONE. AT SOME POINT DURING THE TEST THE VEHICLE'S ELECTRONIC POWER STEERING SYSTEM DETECTED A FAULT THAT DISABLED THE POWER STEERING. WHEN I GOT BACK IN THE CAR I HAD NO POWER STEERING AND THE TRIP COMPUTER LISTED THE FOLLOWING ERRORS: "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCED TRAC". I IMMEDIATELY TOOK THE CAR TO THE FORD DEALER WHERE THEY DIAGNOSED THE PROBLEM AS BEING AN INTERNAL ELECTRICAL ISSUE WITH THE EPS SYSTEM. THEY STATED THIS WASN'T AN ISSUE THAT COULD BE FIXED OTHER THEN REPLACING THE WHOLE POWER STEERING RACK. THE DEALER IS CHARGING $1,854.52 FOR THE JOB. I HAVE LOOKED UP THIS ISSUE ONLINE AND IT APPEARS THAT MANY PEOPLE HAVE HAD THIS HAPPEN WHILE DRIVING. I WASN'T DRIVING THE CAR AT THE TIME BUT THE TEST DID INVOLVE DRIVING THE CAR ON A DYNAMOMETER UP TO SPEEDS OF AROUND 60 MPH. IF THE SYSTEM FAILED THEN, IT COULD HAVE HAPPENED AT ANYTIME. I DON'T UNDERSTAND WHY THE SYSTEM SHUTS OFF AUTOMATICALLY WHEN IT DETECTS AN ISSUE. DRIVING THE CAR, AND SUDDENLY LOOSING POWER STEERING IS A SCARY CONCEPT. THESE SYSTEMS SEEM TO BE UNRELIABLE AND PUT THE PASSENGERS AND OTHER VEHICLES AT RISK. WHEN READING IN THE OWNERS MANUAL ABOUT THESE ERROR CODES IT STATES THAT THE SYSTEM WILL SHUT OFF WHEN IT DETECTS A FAULT. BUT THIS IS NOT A "NORMAL" PROBLEM FOR CARS. WITH A HYDRAULIC SYSTEM THIS WOULD NEVER HAPPEN. *TR
Electrical system, Vehicle speed control, Engine, Sep 18, 2013
AFTER TRAVELING ON THE HIGHWAY @ 60 MILES PER HR, THE CAR LOST ACCELERATION SPEED AND WAS SLOWING DOWN. THE CHECK ENGINE LIGHT AND A WRENCH WAS SHOWN ON THE DASH BOARD.THE CAR WOULD NOT WORK. AFTER I TURNED IT OFF AND WAS ABLE TO RESTART BUT NO SOONER IT HAPPENED AGAIN, UNABLE TO ACCELERATE. THIS HAPPENED TO ME A FEW WEEKS AGO ON MY WAY TO WORK. I WAS TRAVELING 40MPH WHEN I LOST POWER AND COULD NOT ACCELERATE. *TR
Electrical system, Engine, Sep 18, 2013
I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH AND HEARD WHAT SEEMED LIKE A LOUD POP AND RIGHT AWAY I NOTICED MY CAR LOSING POWER AND WHEN I HIT THE GAS THE SPEEDOMETER KEPT GOING DOWN. FORTUNATELY TRAFFIC WAS NOT TOO BAD AND I WAS ABLE TO PULL OFF THE ROAD AND CALL FOR A TRUCK TO TOW ME TO THE DEALERSHIP. WHEN THEY INSPECTED THE CAR THEY STATED THAT I NEEDED A NEW THROTTLE BODY. THE CAR GAVE ABSOLUTELY NO WARNING AND HAD IT BEEN IN DIFFERENT TRAFFIC CONDITIONS COULD HAVE CAUSED A SERIOUS ACCIDENT. *JB
Electrical system, Other or unspecified, Sep 18, 2013
WHILE ON MY WAY OUT OF TOWN FROM COLUMBIA, MO TO CHICAGO, IL ON 08/09/2013 WHEN THE FIRST THROTTLE PROBLEM STARTED. WHILE MY HUSBAND AND I WERE ON THE ROAD DRIVING 60MPH, THE WRENCH LIGHT CAME ON AND WHILE ON THE HIGHWAY THE CAR SLOWED ALL THE WAY DOWN WITH MY DOING IT. I HAD TO HURRY OVER TO THE SIDE OF THE HIGHWAY IN ORDER TO NOT GET INTO AN ACCIDENT. THE STATE TROOPER FOR MISSOURI PULLED BEHIND US TO FIND OUT WHAT THE PROBLEM WAS. WE DIDN'T KNOW SO WE LOOKED IN OUR HANDBOOK. THEN WE NOTICED THAT IT MEANS THAT THERE WAS A PROBLEM WITH THE THROTTLE AND TO SERVICE IT IF THE PROBLEM PERSIST. DURING THE WEEK OF 09/09/2013-0913/2013 WHILE MY HUSBAND WAS DRIVING THE SAME PROBLEM HAPPENED AGAIN. HE TOOK THE CAR TO THE FORD DEALERSHIP WHERE WE BOUGHT IT AND THEY STATED THAT THEY HAVE RECEIVED COMPLAINTS BUT NO RECALL ORDER. OUR MECHANIC ESTIMATED THE COST TO FIX THE THROTTLE ISSUE TO BE BETWEEN $500-$600. TODAY 09/18/2013 WHILE ON THE HIGHWAY TO GO TO WORK, THE CAR STALLED AND STOPPED ON ME 3 TIMES. I FIND THIS UNACCEPTABLE ESPECIALLY BECAUSE THIS HAS BEEN A CONSTANT COMPLAINT WITH OTHER OWNER OF THE VEHICLE AND NO RECALL OR REIMBURSEMENT HAS BEEN MADE AS OF YET.
Fuel system, Gasoline, Electrical system, Vehicle speed control, Electronic stability control (ESC), Sep 16, 2013
MY CAR SUDDENLY LOST POWER AND TURNED OFF 3 TIMES IN THE PAST WEEK. THE FIRST TIME AT ABOUT 9PM I WAS DRIVING ON THE FREEWAY WHEN MY CAR SUDDENLY SHUT OFF GOING AT ABOUT 65 MPH. IT WAS SCARY AS THE CAR SEEMED TO JERK AND SWERVE BEFORE SHUTTING OFF. I HAD TO CRUISE OFF TO THE RIGHT BUT WITH TRAFFIC BLOWING BY SO FAST AND MY CAR DROPPING SPEED SUPER FAST I ALMOST GOT INTO A CAR ACCIDENT. I WAS ABLE TO TURN THE CAR BACK ON ABOUT 10 MIN LATER AND GOT OFF THE FREEWAY. ABOUT 5 MILES LATER THE CAR SHUT OFF AGAIN AT A SLOWER SPEED APPX. 15MPH. MY CHECK ENGINE LIGHT CAME ON AND MY CAR NO LONGER STARTED. I GOT TOWED HOME. TODAY 9/16/13 MY CAR STARTED AND I DROVE TO MY NEAREST FORD SERVICE CENTER (SUNRISE FORD NORTH HOLLYWOOD). WHILE ON MY WAY MY CAR SHUT OFF AGAIN. I WAITED 5 MIN. AND IT STARTED AGAIN. MY CAR WAS DIAGNOSED ($150.00) AND I WAS TOLD THAT IT WAS THE ELECTRONIC THROTTLE BODY. TOTAL COST OF REPAIR IS GOING TO COST ME APPRX $480. THIS INCLUDES DIAGNOSTIC, PARTS AND LABOR. OH AND I WAS TOLD THAT THIS PART IS BACK ORDERED. POWERTRAIN WARRANTY DOES NOT COVER THIS ISSUE AND MY 3 YEAR 36000 MILES EXPIRED. I WAS HAVING JERKING PROBLEMS WITH THE CAR AT ABOUT 36,000 MILES, I WAS TOLD THAT MY WARRANTY EXPIRED AND THAT I HAD A BAD BATTERY. *TR
Power train, Electrical system, Visibility/wiper, Sep 12, 2013
WHILE DRIVING WITH MY FAMILY (3 YR OLD , 6 MONTH OLD AND MY HUSBAND) THROTTLE SUDDEN STOPPED FUNCTIONING. WE WERE DRIVING ON THE FREEWAY WHEN THIS HAPPENED THE FIRST TIME AND WAS VERY SCARY AND DANGEROUS TO SUDDENLY LOSE SPEED. WHEN WE PULLED OVER AND RESTARTED THE CAR THE THROTTLE RESPONSE SEEMED BACK TO NORMAL. WE HAVE HAD THIS HAPPEN MULTIPLE TIMES A DAY ( AS THIS IS MY FAMILIES ONLY CAR) I AM NOW SCARED TO DRIVE WITH MY GIRLS IN THE CAR. *TR
Power train, Electrical system, Vehicle speed control, Sep 11, 2013
DRIVING TO WORK ON A BUSY HIGHWAY, GOING APPROXIMATELY 62 MILES PER HOUR, WHEN MY CAR JUST STARTED TO DIE. I WENT FROM 62 MILES PER HOUR, DOWN TO ABOUT 5 MILES PER HOUR IN A FEW SECONDS, MY WRENCH WARNING LIGHT AND CHECK ENGINE LIGHT WERE ON, I CANNOT BELIEVE THAT I WAS NOT REAR ENDED OR THAT I WAS NOT THE CAUSE OF AN ACCIDENT. I PULLED OVER TO THE SIDE OF THE ROAD AS BEST I COULD, TURNED THE CAR OFF. WHEN I RESTARTED IT AND TRIED TO MOVE, IT CHUGGED AND THERE WAS NOT ANY POWER. I SAT FOR ABOUT 15 MINUTES, AND TRIED AGAIN, I WAS ABLE TO GET ANOTHER COUPLE OF MILES TO WORK. I TOOK MY CAR TO THE DEALERSHIP AND THEY STATED THAT IT WAS THE THROTTLE BODY, THE COST IS $425.00 PLUS TAX TO FIX, MADE ME SICK. AFTER SEEING ALL OF THE COMPLAINTS ABOUT THIS, I CANNOT BELIEVE THAT THE THROTTLE BODY IS NOT A RECALL ITEM, IT IS TRULY A SAFETY CONCERN. MY CAR IS A 2010 FUSION, I HAD TO SPEND $325.00 AT 30,000 MILES FOR NEW ROTORS, SO THIS REALLY IS UPSETTING. *TR
Power train, Electrical system, Vehicle speed control, Sep 11, 2013
ONGOING ISSUE WITH ACCELERATION DEVELOPED INTO A MALFUNCTION IN THE THROTTLE BODY. I HAD NOTICED INTERMITTENT STUTTERS DURING ACCELERATION AND DECELERATION. THIS TIME, THE CAR LOST POWER TO ACCELERATE, VIBRATED VIOLENTLY, AND FORCED ME TO PULL OVER FOR FEAR OF CAUSING AN ACCIDENT. NOW IT IS RECURRING AND ALTHOUGH THE CODE ERASES AND IT SEEMS TO BE FINE, IT WILL SUDDENLY FAIL TO OPERATE PROPERLY AND CAUSE ME TO CUT OUT OF TRAFFIC AS QUICKLY AS POSSIBLE. *TR
Power train, Electrical system, Sep 9, 2013
THE CARS THROTTLE BODY LIGHT COMES ON SHUTS DOWN CAR. I WAS GETTING ON THE EXPRESS WAY GOING ABOUT 60 MILES PER HOUR WHEN THE CAR BEGINS TO SHAKE AND MY CAR SHUTS DOWN AND LUCKILY I WAS ABLE TO CONTROL THE CAR TO THE SHOULDER. *TR
Electrical system, Engine, Sep 4, 2013
VEHICLE STALLED IN MOTION. IT HAPPENED SEVERAL TIMES, WITHOUT ANY WARNING OR ANY SIGN OF MALFUNCTION.
Fuel system, Gasoline, Electrical system, Vehicle speed control, Sep 3, 2013
PE13-003 MY 2009-2011 FORD ESCAPE, FUSION, MARINER AND MILAN ELECTRONIC THROTTLE BODY MALFUNCTION 21-FEB-2013 MY 2010 FORD FUSION 4 CYLINDER HAS MALFUNCTIONED TWICE IN TWO DAYS WITH SUDDEN POWER LOSS AND THE WRENCH ICON OF THE GAUGE CLUSTER. EACH TIME, THE ENGINE WOULD DROP TO 800 RPM AND CRAWL AT LESS THEN 20 MPH. THE FIRST INCIDENT WAS NEAR HUNT AUTO AS LEAVING A 4-WAY STOP ON SUNDAY WITH NEAR 90 DEGREE HEAT. THE SECOND WAS MONDAY WHILE ON I-65 N NEAR MILLERSVILLE AT 68 MPH. SCARY. BOTH TIMES I HAD TO PULL OVER, INSPECT THE IDLE BEHAVIOR, TURN THE CAR OFF, WAIT 30 SECONDS THEN TURN-ON AGAIN FINE WITH NORMAL BEHAVIOR. AFTER RESEARCH, THIS APPEARS TO BE UNDER INVESTIGATION BY THE NHTSA SINCE FEB 2013 AS LIKELY THROTTLE BODY ISSUES OF THIS ENGINE TYPE. I HAVE SENT THIS INFO TO MY LOCAL FORD DEALER WWW.HUNTAUTO.COM. PLEASE ADVISE AND ASSIST AS POSSIBLE. *JB
Fuel system, Gasoline, Electrical system, Vehicle speed control, Engine, Sep 3, 2013
DRIVING ON A BUSY INTERSTATE HIGHWAY WHEN SUDDENLY MY CAR LOOSES POWER AND GOES INTO LIMP MODE. ABSOLUTELY NO THROTTLE RESPONSE. WRENCH LIGHT INDICATOR CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND MY CAR SHUTTERED A BIT AS I SLOWED DOWN. TURNED THE CAR OFF AND WAITED A MINUTE BEFORE RESTARTING. RESTARTED SLUGGISHLY. BEGAN DRIVING AGAIN AND NO MORE THAN 5 MINUTES LATER, THE SAME THING HAPPENED. THIS TIME THE CHECK ENGINE LIGHT CAME ON. ONCE AGAIN, TURNED CAR OFF, RESTARTED AND BEGAN DRIVING AGAIN. MADE IT INTO A LOCAL BRAKE/MUFFLER SHOP WHERE THEY WERE KIND ENOUGH TO DIAGNOSE THE PROBLEM FOR ME. ERROR CODE P2112 CAME OVER WITH A DESCRIPTION ABOUT THE THROTTLE BODY ACTUATOR BEING STUCK CLOSED. THEY INFORMED ME THEY'VE SEEN THIS PROBLEM MANY TIMES AND IT SEEMS TO BE A COMMON ISSUE. IT MADE SENSE TO ME BECAUSE, LEADING UP TO THIS EVENT, I HAD BEEN EXPERIENCING A LAGGING THROTTLE. IT HAS HAPPENED TO ME TWICE MORE SINCE THIS INITIAL OCCURRENCE. *JB
Electrical system, Aug 29, 2013
DRIVING 55 MPH LOST POWER, CAR SHOOK VIOLENTLY, WRENCH LIGHT TURNED ON, ROLLED OFF COUNTRY ROAD & TURNED CAR OFF. RESTARTED & DROVE HOME 600 MILES WITHOUT INCIDENT. THEN ON DECEMBER 3, 2012 (2 WEEKS LATER) WHILE DRIVING 60 MPH ON BUSY HIGHWAY AT RUSH HOUR SAME THING HAPPENED...NO POWER, WRENCH LIGHT, VIOLENT SHAKING. FORTUNATELY, WAS IN A BUSY DOWNTOWN AREA WITH MULTIPLE EXIT RAMPS. WAS ABLE TO "ROLL" OFF HIGHWAY , TURN OFF CAR & RESTART. NEEDED TO DO THIS SEVERAL TIMES. GOT TO DESTINATION ( I WAS SHAKING MORE THAN CAR) AND SAME THING HAPPENED ALL THE WAY HOME. TOOK TO DEALER WHO EVENTUALLY REPLACED THROTTLE BODY& HAVEN'T HAD AN INCIDENT SINCE. I FEEL THIS SHOULD BE A RECALL PROBLEM AFTER READING ALL THE IDENTICAL STORIES & EXPECT MY $100 DEDUCTIBLE RETURNED AS I DID HAVE THE EXTENDED WARRANTY.
Electrical system, Engine, Aug 28, 2013
LIKE MANY OTHERS, I'M EXPERIENCING INCREASINGLY FREQUENT ACCELERATION FAILURES (NO ACCELERATION WITH VISUAL CUE AS WELL AS ACCELERATION SURGES) CONSISTENT WITH (AND IDENTIFIED BY DEALER AS) A MALFUNCTIONING ETB. ADDITIONALLY, IT SEEMS THAT THE THROTTLE BODY MAY BE AFFECTED BY BOTH PROXIMITY AND STRESS SENSORS, AS THE FAILURES (AND GENERALLY FAIRLY DRAMATIC DROPS IN SPEED) TEND TO OCCUR MOST FREQUENTLY AT HIGH SPEEDS IN HEAVY TRAFFIC. PER FORD'S RESPONSE TO THE SAFETY INVESTIGATION (INRL-PE13003-57050P), THE MANUFACTURER SUBMITS THAT THE RESULTING FMEM MODE (ALWAYS THE MOST SEVERE OF "GOOD LUCK WITH THAT" IN MY VEHICLE'S CASE) ALLOWS FOR SAFE MANEUVERING. WHILE THIS MAY BE TRUE ON THE TEST COURSES IN DEARBORN, I'D GLADLY VOLUNTEER MY VEHICLE TO ALLOW MY NEIGHBORS TO RE-EVALUATE THIS CLAIM IN ACTUAL LANSING TRAFFIC. *TT
Electrical system, Aug 27, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ADVANCE TRACK WARNING SYSTEM ILLUMINATED FOLLOWED BY EVERY LIGHT ON THE INSTRUMENT PANEL ILLUMINATING. THE SPEEDOMETER AND THE AIR CONDITIONER ALSO FAILED. THE CONTACT STATED THAT HE PULLED THE VEHICLE OVER, DISCONNECTED THE BATTERY TO RESET THE COMPUTER AND THE VEHICLE FUNCTIONED PROPERLY AFTER THE BATTERY WAS RECONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Aug 27, 2013
BASICALLY THE CAR SHUT DOWN DRIVING DOWN THE PENNSYLVANIA TURNPIKE ON FRIDAY MORNING AT 65 MPH, THE CAR TOTALLY SHUT DOWN. THIS HAPPENED 2 TIMES AT 65 MPH AND ONE TIME AT ABOUT 25 MPH WHILE ENTERING THE TURNPIKE. I WAS VERY LUCKY THAT THE TRACTOR TRAILER BEHIND ME GOING ABOUT 70 MPH, SAW SOMETHING WAS WRONG WITH MY CAR AND HAD TIME MOVED OVER INTO THE PASSING OR HE WOULD HAVE HIT MY CAR AND KILLED ME. THIS HAPPEN ONE MORE TIME DURING MY MORNING COMMUTE AT THAT SPEED. I TOOK MY CAR YESTERDAY TO THE FORD DEALER AND HE REPAIRED THE THROTTLE BODY MOTOR ASSEMBLY. I HAVE NOTIFIED FORD CUSTOMER SERVICE CASE # CAS-#[XXX], BUT I BELIEVE THIS IS AN IMMEDIATE LIFE & HEALTH SAFETY RECALL ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Aug 26, 2013
I DRIVE APPROXIMATELY 80 MILES PER DAY, 5 DAYS A WEEK. WHILE DRIVING ON THE HIGHWAY AT NORMAL SPEEDS OF 45-60 MPH, MY FUSION LOST ALL ACCELERATION POWER. THIS HAS HAPPENED 3 TIMES IN THE LAST WEEK ALONE. EACH TIME, THE WRENCH WARNING LIGHT APPEARED ON THE DASHBOARD SO I HAD TO COAST TO THE SIDE OF THE HIGHWAY AND RESTART MY VEHICLE BEFORE I COULD RETURN SAFELY TO THE ROAD. DURING EACH INCIDENT, I WAS IN SEVERAL LANES OF TRAFFIC, AND LOSING ALL POWER CERTAINLY CREATES A DANGEROUS ENVIRONMENT FOR ME AND OTHER DRIVERS AROUND. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Aug 25, 2013
MY 18 YEAR OLD SON WAS GETTING READY TO GET ON THE FREEWAY AND THE VEHICLE SUDDENLY SLOWED TO 30 MPH. WE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE THROTTLE BODY AT OUR EXPENSE. THIS ISSUE IS SO COMMON THAT FORD IS HAVING A HARD TIME PRODUCING ENOUGH THROTTLE BODIES. THE PART IS ON NATIONAL BACK ORDER AND THIS PARTICULAR DEALER HAD A CAR IN THE SHOP THAT HAD WAITED 1 MONTH FOR THIS PART. THIS IS A SERIOUS SAFETY ISSUE. ONE MINUTE LATER AND MY SON WOULD HAVE BEEN DOING 65MPH ON THE FREEWAY. IMAGINE IF HE WAS IN TRAFFIC AND SUDDENLY COULD NOT TRAVEL FASTER THAN 30 MPH. IN ADDITION, SINCE THIS EVENT THE FORD SYNC AND BLUETOOTH FEATURES NO LONGER WORK. *TR
Electrical system, Aug 24, 2013
MY FIANCE WAS DRIVING ON I-26 TO WORK 40 MILES AWAY. THE CAR STARTED JERKING AND STALLING AND LOSING POWER A SEMI BLEW THE HORN AT HER AND SWERVED AROUND HER. SHE PULLED OVER ON THE SIDE OF THE ROAD AND CUT THE CAR OFF. WHEN SHE STARTED IT BACK UP AND RAN FOR A FEW MORE MILES AT A REDUCED SPEED BUT IT KEPT DOING THE SAME THING. I TOOK IT TO FORD DEALERSHIP AND THEY SAID THAT IT WAS THE THROTTLE BODY AND THAT THEY WERE COMMON FOR THIS. ITS SO COMMON THAT THROTTLE BODIES ARE ON BACKORDER. THE ONLY PLACE YOU CAN GET THEM IS A FORD DEALERSHIP FOR AROUND $450 INSTALLED. I INVESTIGATED ON THE INTERNET AND FOUND OUT THAT IT IS A COMMON PROBLEM BUT FORD REFUSES TO DO A RECALL. WHAT IS IT GOING TO TAKE; FOR SOMEONE TO DIE BEFORE THEY DO ONE. IF THAT SEMI HAD NOT BEEN WATCHING, MY FIANCE MAY HAVE BEEN THE ONE. *TR
Electrical system, Vehicle speed control, Engine, Aug 24, 2013
I WAS DRIVING HOME FROM THE LOCAL STORE AND CAME UP TO A LIGHT. AS I STARTED TO TURN RIGHT AND ACCELERATE, THE ENGINE SUDDENLY STOPPED ACCELERATING. THE INCIDENT OCCURRED AT ABOUT 1000 RPM'S. THE "SERVICE ENGINE SOON" LIGHT APPEARED. I QUICKLY PULLED OVER TO THE SIDE OF THE STREET AND TURNED THE CAR OFF. I TURNED THE CAR BACK ON AND GOT NO MORE THEN 100 YARDS WITHOUT THE SAME THING HAPPENING AGAIN. I REPEATEDLY DID THIS UNTIL I MANAGED TO GET HOME. A TOW TRUCK TOOK IT INTO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY WAS BAD SO THEY REPLACED IT. I'M THANKFUL THIS DIDN'T HAPPEN WHEN I WAS TURNING LEFT WITH ONCOMING TRAFFIC WHICH COULD HAVE EASILY RESULTED IN AN ACCIDENT. *TR
Power train, Electrical system, Engine, Aug 24, 2013
I WAS LEAVING WORK DRIVING DOWN COLUMBIA PIKE ROAD IN ARLINGTON, VA. @ 3:30 IN THE AFTERNOON ON AUGUST 22, 2013 HEADING TOWARDS INTERSTATE 395. I HAS STOPPED AT AN INTERSECTION WAITING FOR THE LIGHT TO TURN GREEN AND MY 2010 FORD FUSION BEGAN TO SHAKE VIOLENTLY, AS IF IT WAS GOING TO CUT OFF FOR NO APPARENT REASON. I LOOKED AT THE DASH BOARD AND SAW AN ILLUMINATED WRENCH AND COULD NOT FIGURE OUT WHAT WAS HAPPENING. THE STREET LIGHT TURNED GREEN AND I MASHED ON THE GAS PEDAL AND THE CAR DID NOT HAVE ANY FORWARD MOTION. THE CAR CONTINUED TO SHAKE VIOLENTLY, SO I IMMEDIATELY TURNED ON MY EMERGENCY FLASHERS TO WARN THE OTHER CARS AND FOR MY SAFETY, THAT I WAS HAVING A MECHANICAL PROBLEM WITH MY CAR AND COASTED DOWN THE HILL LOOKING FOR A SAFE LOCATION TO TRY AND FIGURE OUT EXACTLY WHAT WAS WRONG WITH THE CAR. AS I COAST DOWN THE HILL, I CONTINUED MASHING THE GAS PEDAL WITH NO RESULTS. I PULLED OVER STOPPED THE CAR AND TURNED THE CAR OFF FOR A FEW MINUTES TRYING TO FIGURE OUT MY NEXT STEP. JUST BY CHANCE I DECIDED TO TRY AND RESTART THE CAR AND THE CAR STARTED UP WITH FORWARD MOTION. IF I HAD BEEN ON THE INTERSTATE 395 NEAR THE PENTAGON, I COULD HAVE LOST MY LIFE BECAUSE OF THIS PROBLEM. I CALLED MY WIFE WHO LIVES IN ATLANTA AND TOLD HER WHAT HAD HAPPENED AND BY CHANCE THAT EVENING ON THE ATLANTA NEWS OTHER FORD OWNERS WERE DESCRIBING THIS VERY SAME ISSUE (THROTTLE BODY FAILURE) ON THERE FORD VEHICLES. I AM FILING A COMPLAINT AGAINST FORD MOTORS TO GET THIS PROBLEM FIXED AT NO COST TO THE FORD OWNERS. WE PAID OUR MONEY FOR A QUALITY PRODUCT AND FORD SHOULD STAND BEHIND THERE PRODUCT AND FIX IT NOT JUST RUN AWAY FROM THE PROBLEM. *TR
Electrical system, Vehicle speed control, Engine, Aug 23, 2013
I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH WHEN MY VEHICLE LOST POWER. PUSHING THE GAS DID NOTHING. I HAD TO COAST OFF THE SIDE OF THE ROAD. RESTARTING MY VEHICLE SEEMED TO RESOLVE THE ISSUE. THE SECOND INCIDENT WAS IN TOWN. I WAS DRIVING ABOUT 35 MPH WHEN MY VEHICLE LOST POWER. I PULLED OFF TO THE SIDE , THE VEHICLE SPUTTERED AS IF IT MIGHT DIE. I TURNED OFF THE ENGINE AND THEN RESTARTED IT. I DROVE ABOUT 1/4 MILE TO MY MECHANIC WHO WAS UNABLE TO DIAGNOSE THE PROBLEM WITH HIS SCANNER. HE THINKS IT IS THE " DRIVE BY WIRE " OR A SENSOR. *TR
Fuel system, Gasoline, Electrical system, Vehicle speed control, Aug 22, 2013
MY WIFE AND SON WERE IN THE CAR AND HAD STOPPED AT A BUSY 4-WAY STOP INTERSECTION. WITH NO PRIOR WARNING THE CAR STARTED TO SHAKE AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT CAME ON. THE POWER STEERING WAS BARELY WORKING AND THE CAR STALLED JUST PAST THE INTERSECTION. THEY WERE ABLE TO RESTART THE CAR, BUT THE MINUTE THE CAR WAS PUT IN DRIVE IT WOULD START SHAKING ETC.... WE HAD TO HAVE THE CAR TOWED BACK TO VAN BORTEL FORD IN EAST ROCHESTER NY FOR REPAIRS. THE DEALERSHIP STATED THAT WE NEEDED A NEW THROTTLE BODY ($465.34) AND A NEW BATTERY ($123.90) ON A 3 YEAR OLD CAR. THEY INDICATED THEY NEW OF A POSSIBLE RECALL AND TOLD US TO HANG ON TO OUR RECEIPT FOR A REFUND IF THE RECALL HAPPENS. *TR
Power train, Electrical system, Aug 19, 2013
THROTTLE STOPPED WORKING AND WRENCH SHOWED IN DASH BOARD. *TR