2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
793 reports, newest first. Show all
Fuel system, Gasoline, Vehicle speed control, Engine, Sep 10, 2013
DROVE OFF FROM WORK AND SHORTLY AFTER I NOTICED THE CAR SLOWED DOWN AND STARTED TO VIBRATE AND FINALLY LOST POWER. I WAS ABLE TO PULL OVER, I TURNED OFF CAR THEN TRIED TO RESTART BUT IT DID THE SAME THING. I THEN DECIDED TO SHUT IT OFF AGAIN AND GIVE IT MORE TIME SURELY AFTER A FEW MINUTES IT SEEMED TO BE FINE BUT RIGHT BEFORE GETTING HOME IT HAPPENED AGAIN. HUSBAND DROVE TO AUTOZONE AND HAD A DIAGNOSTIC CHECK AND RESULTS WERE..."TROUBLE SHOOTING PROBLEM FROM AUTO ZONE CODE P2111 THE THROTTLE ACTUATOR CONTROL SYSTEM". *TR
Power train, Engine, Sep 10, 2013
SECOND ENGINE/POWER TRAIN FAILURE WITHIN 4,000 MILES OF VEHICLE 36 MONTH, 36,000 MILE WARRANTY EXPIRATION (FIRST FAILURE WAS A TOTAL POWER LOSS AT HIGH WAY SPEEDS WITHIN 1,000 MILES OF WARRANTY EXPIRATION). VEHICLE SUDDENLY BEGAN JERKING, SHUTTERING AND HESITATING UPON FIRST ACCELERATION. FORD EVALUATED MASS FLOW SENSOR TO BE FAULTY AND REPLACED AT $425 COST IN ADDITION TO $50 RENTAL CAR. UPON CONSULTATION WITH FORD CUSTOMER SERVICE, NO COSTS WERE COVERED OR REIMBURSED. MY WIFE OFTEN TRAVELS ALONE WITH MY CHILDREN, SO WE PURCHASE NEW CARS SPECIFICALLY TO AVOID SUCH BREAK DOWNS AND MAINTENANCE PROBLEMS. WE PAID CASH FOR THIS VEHICLE, AND COULD BUY A NEW BMW 760IL TOMORROW FREE AND CLEAR. INSTEAD, WE BOUGHT A FORD FUSION TO SHOW SUPPORT FOR THE AMERICAN AUTO INDUSTRY. UNDERSTAND THAT MECHANICAL FAILURES HAPPEN, BUT VERY DISAPPOINTED WITH FORD CUSTOMER SERVICE FOR NOT REIMBURSING OR ISSUING RECALLS FOR THESE KNOWN MANUFACTURER DEFECTS OCCURRING ON ESSENTIALLY NEW FIRST OWNER CARS < 40,000 MILES. WILL NEVER BUY A FORD AGAIN. *TR
Power train, Engine, Sep 10, 2013
WHILE DRIVING ON THE HIGHWAY, VEHICLE EXPERIENCED IMMEDIATE, SUDDEN AND COMPLETE LOSS OF ENGINE POWER (ENGINE WOULD NOT RESPOND TO THROTTLE DEPRESSION AND REMAINED AT IDLE) WITH ASSOCIATED YELLOW MAINTENANCE WRENCH ILLUMINATED ON INSTRUMENT CLUSTER. DRIVER HAD TO EXECUTE A DANGEROUS DECELERATING 4 LANE CHANGE TO STOP VEHICLE ON A LIMITED AND NARROW SHOULDER. AFTER RESTARTING VEHICLE, THE LIGHT DISAPPEARED, AND THE VEHICLE WAS ABLE TO BE DRIVEN BEFORE SAME MECHANICAL FAILURE OCCURRED AFTER 1 MILE. VEHICLE WAS DRIVEN 10 MILES TO NEAREST FORD DEALER AT SLOW SPEEDS AND BACK ROADS. POWER LOSS OCCURRED APPROXIMATELY 8 MORE TIMES WHILE ENROUTE TO DEALER. EXTREMELY DANGEROUS AND INSIDIOUS MODE OF FAILURE WITHOUT WARNING. COULD HAVE EASILY RESULTED IN A FATAL CRASH IF IT HAD OCCURRED DURING A HIGHWAY MERGE OR CROSSING TRAFFIC SITUATION. CONSPICUOUSLY CONVENIENT TIMING OF FAILURE 2 MONTHS AND 1000 MILES AFTER WARRANTY EXPIRATION. AFTER DIALOGUE WITH FORD CUSTOMER SERVICE, FORD DID NOT REIMBURSE OR COVER ANY OF REPAIR COSTS. *TR
Vehicle speed control, Engine, Sep 10, 2013
WAS DRIVING ON A STATE ROAD GOING APPROXIMATELY 40-45 MPH. BEGAN TO ACCELERATE TO GO UP AN INCLINE AND THEN ENGINE SPUTTERED AND THEN SHUT OFF. SAME THING HAPPENED A WEEK LATER GOING ABOUT 5-10 MPH WHILE ACCELERATING FROM A STOP SIGN ON A RESIDENTIAL STREET. TOOK THE CAR TO THE DEALERSHIP AND THE PROBLEM WAS A BAD THROTTLE BODY WHICH WAS REPLACED. *TR
Vehicle speed control, Engine, Sep 9, 2013
WRENCH LIGHT CAME ON THE CAR SLOWED DOWN SHAKE BAD AND NO THROTTLE RESPONSE AT ALL, HAD IT TOWED IN FOR SERVICE AND WAS TOLD IT WAS A THROTTLE BODY ASSEMBLY FAILURE, NOT COVERED UNDER POWER TRAIN WARRANTY. *TR
Power train, Engine, Sep 9, 2013
IT FIRST HAPPENED ON TUESDAY SEPTEMBER 3, 2013 WHILE DRIVING ON A MAIN ROAD RETURNING TO MY HOME. THE SPEED WAS 50 MILES PER HOUR AND ALL OF A SUDDEN A WRENCH TOOL LIGHT SHINES AND MY CAR JUST SLOWS DOWN TO 5 MILES AND THEN STOPS. LUCKILY IT WAS LATE AT NIGHT AND I WAS IN THE RIGHT HAND LANE AND COULD TURN INTO A DRIVEWAY OF A CAR WASH. IT WAS A SCARY THING AND I WAS ALL ALONE. I TURNED OFF THE CAR AND SAT FOR A MINUTE AND THEN TURNED IT BACK ON. I WAS ABLE TO GO 1 MILE TO MY HOME AND PARK THE CAR. I THOUGHT IT MIGHT BE A FLUKE. I DIDN'T DRIVE IT AGAIN UNTIL THURSDAY WHEN IT OCCURRED ON THE SAME STREET CLOSE TO THE SAME PLACE. I WAS ALMOST REAR-ENDED BY A CAR BEHIND ME. ON SATURDAY, I WAS TRAVELING THE TOLL ROAD AND GOING 65 MILES PER HOUR TRYING TO GET TO A BIBLE STUDY WHEN IT JUST SLOWED AND QUIT. I HAD NUMEROUS CARS ROARING AROUND ME. I STOPPED THE ENGINE AND STARTED IT AGAIN. IT DID IT 3 MORE TIMES BEFORE I GOT TO MY LOCATION. AFTER MY MEETING I WENT DIRECTLY TO MY FORD DEALER. I HAD TO RENT A CAR FROM THE AIRPORT BECAUSE THEIR SERVICE WAS CLOSING AND THEY COULDN'T START ON IT UNTIL MONDAY (TODAY) SEPTEMBER 9TH. I FOUND OUT IT WAS THE THROTTLE BODY AND THAT IT WASN'T COVERED UNDER MY POWER TRAIN WARRANTY. WITH MY SENIOR DISCOUNT IT IS COSTING ME $595.84. I HAVE ONLY HAD THIS CARD FOR 16 MONTHS. IT HAD 39K MILES ON IT WHEN I BOUGHT IT. NOW I SEE THIS THING HAS HAPPENED TO MANY MORE CARS. WHEN IS IT GOING TO STOP? FORD MUST DO SOMETHING ABOUT THIS. *TR
Engine and engine cooling, Sep 9, 2013
CAR LOST POWER TOOL LIGHT CAME ON. TURNED CAR OFF AND BACK ON STARTED HARD BUT WAS ABLE TO DRIVE 10 MORE MILES AND IT DID THE SAME THING. VERY DANGEROUS ON EXPRESSWAY LOOSING POWER. *TR
Engine, Sep 9, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 7, 2013
I WAS TRAVELLING ON AN INTERSTATE DOING 70 MILES AN HOUR WHEN MY CAR MADE A BANG AND I LOST ALL THROTTLE RESPONSE. THE CAR WAS RUNNING, SEEMED TO GO INTO NEUTRAL BUT PRESSING THE GAS PEDAL DID NOTHING. I WAS ABLE TO COST OVER 4 LANES DODGING TRAFFIC TO GET TO A SPOT WHERE I COULD COME TO STOP. AFTER TURNING OFF THE ENGINE AND RESTARTING EVERYTHING WENT BACK TO NORMAL. NOW JUST OVER A WEEK LATER IT HAPPENED 3 MORE TIMES IN 1 DAY. DOING RESEARCH IT SEEMS THIS IS A COMMON COMPLAINT FROM FUSION AND ESCAPE OWNERS. IT ALSO SEEMS THERE MAY BE AN INVESTIGATION UNDER WAY AS TO WHETHER THIS SHOULD BE A RECALL ISSUE. NOW IF FORD WAS TO FIX THIS IT WOULD BE 1 THING, BUT AFTER ALMOST KILLING ME ON THE INTERSTATE I NOW HAVE TO FORK OVER $400 TO THE DEALERSHIP BECAUSE EVEN THOUGH MY CAR IS SEVERAL THOUSAND MILES SHORT OF THE 30K MILE WARRANTY, THE 3 YEAR STIPULATION ON MY WARRANTY ENDED LESS THAN 3 MONTHS AGO.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 6, 2013
UPON ACCELERATING FROM STOP AT CITY INTERSECTION TO 30 MPH, CAR SUDDENLY LOST ALL ACCELERATION. COASTED INTO NEARBY LOT. "WRENCH" LIGHT ON. TURNED CAR OFF. LUCKILY, NO CAR HAD BEEN APPROACHING FROM REAR, AND THIS WAS BEFORE ENTERING RAMP TO BUSY 60 MPH HIGHWAY. CAR RAN, AS IF NORMAL AFTER RE-STARTING, WRENCH LIGHT OUT. DROVE 15 MILES TO DEALER SERVICE SHOP. SHOP PERFORMED FORD'S THROTTLE BODY TEST PROCEDURE AND VERIFIED THROTTLE BODY HAD FAILED. SHOP REPLACED ELECTRONIC THROTTLE BODY ASSEMBLY; CAR AT 54,000 MILES. FROM RESEARCHING, SEE THAT THIS A PREVALENT ISSUE WITH INCREASING RATE OF OCCURRENCE (A TOP 5 CAR COMPLAINT OVER PAST 90 DAYS). GIVEN THE APPARENT INCIDENT RATE, INTERMITTENT NATURE, AND ODDS OF OCCURRING WITH SUDDEN SURPRISE IN TRAFFIC MOVING AT SPEED, CLEARLY PRESENTS A HAZARDOUS CONDITION AND COMPROMISES SAFETY IN OTHERWISE NORMAL DRIVING CIRCUMSTANCES. EVIDENTLY PROBLEM OCCURS WITHIN PREDICTABLE RANGE ON ODOMETER, WHICH PROBABLY INDICATES SOME MANUFACTURING DEFECT LEADING TO PREMATURE FAILURE. ALONG WITH THE RESULTING SAFETY RISK EXPOSURE, THIS DOES NOT REASONABLY MEET AUTOMOTIVE CONSUMER EXPECTATIONS FOR THE EQUIPMENT AND TECHNOLOGY. AS MORE VEHICLES GO THROUGH THIS MILEAGE RANGE, MAY BECOME EPIDEMIC WITH INCREASING ODDS FOR BAD OUTCOMES. WANTED TO ADD MY EVENT TO THE LIST; MAYBE CAN SAVE SOMEONE ELSE POTENTIAL SERIOUS ACCIDENT AND INJURY. TO THIS POINT, THE CAR SEEMS GOOD OTHERWISE, BUT THIS ITEM NEEDS TO BE TAKEN SERIOUSLY AND BY ALL RIGHTS GET REMEDIED IN A PROACTIVE MANNER.
Power train, Engine, Sep 6, 2013
WHILE ACCELERATING HEARD A CLUNK AND LOST ALL POWER TO THE TRANSMISSION AND THROTTLE. THROTTLE LIGHT CAME ON, CAR RAN ROUGH. HAD TO COAST TO THE SIDE OF THE ROAD. TURNED CAR OFF AND BACK ON. CAR RAN FINE, LIGHT WENT OFF AND I CONTINUED HOME. NOW IT HAPPENED AGAIN LAST WEEK WHILE GOING 65 ON THE INTERSTATE. SAME SCENARIO. IT HAPPENED AGAIN YESTERDAY AND TWICE THIS MORNING. CRUISE WAS SET THE LAST 3 TIMES, GOING 68 ON THE INTERSTATE. LAST TIME IN ADDITION TO THE THROTTLE WARNING LIGHT THE CHECK ENGINE LIGHT CAME ON AND STAYED ON EVEN AFTER RESTARTING. THIS COULD HAVE BEEN BAD ON THE INTERSTATE, BUT THERE WASN'T MUCH TRAFFIC. IT IS NOW AT THE SHOP WAITING ON THE VERDICT.
Engine, Sep 5, 2013
DRIVING ALONG AND VEHICLE LOST POWER. PULLED OVER AND TURNED OF VEHICLE. WAITED 1 MINUTE AND STARTED VEHICLE UP AND WAS ABLE TO DRIVE AGAIN. THIS HAS OCCURRED AT LEAST 15 TIMES SINCE THE FIRST TIME AND MOST OF THEM OCCURRED WHILE I WAS DRIVING ON THE INTERSTATE. ALWAYS HAD TO PULL TO THE SIDE AND SHUT THE VEHICLE OFF, WAIT A MINUTE AND START THE VEHICLE BACK UP AND CAN CONTINUE ON. NO PATTERN EXCEPT OUTSIDE TEMPERATURE WAS ABOVE 80 DEGREES. *JB
Fuel system, Gasoline, Engine, Sep 5, 2013
CAR ENGINE SHUT OFF AT 40 MPH , STEP ON GAS NOTHING HAPPENS. CAR JERKS AND SPUTTERS. MUST PULL TO SIDE OF ROAD AND SHUT OFF ENGINE. WAIT 2 MINUTES AND TRY TO RESTART. RETURNED TO DEALER WITHOUT SUCCESS 3 TIMES. CAR HAS SHUT OFF 6 TIMES SINCE AT DIFFERENT SPEEDS AND HEAVY TRAFFIC. A REAL SAFETY HAZARD! *JB
Engine, Sep 5, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 71,000.
Engine, Sep 5, 2013
THE VEHICLE WAS COMING TO A STOP AND THE ENGINE LOST POWER AND STALLED. THIS HAS OCCURRED TWO TIME IN THE PAST 4 WEEKS. THE VEHICLE HAD BEEN DRIVEN AT LEAST A FEW MILES BEFORE THIS OCCURRED BOTH TIMES. PUT THE VEHICLE IN PARK AND IT STARTED IMMEDIATELY AND I WAS ABLE TO DRIVE AWAY. THE VEHICLE APPEARS TO NOT BE IDLING TO SLOW. *JB
Electrical system, Engine, Sep 4, 2013
VEHICLE STALLED IN MOTION. IT HAPPENED SEVERAL TIMES, WITHOUT ANY WARNING OR ANY SIGN OF MALFUNCTION.
Engine, Sep 4, 2013
CAR LOSES POWER AT HIGHWAY SPEED, RPMS DROP TO IDLE, ENGINE IDLES ROUGH AS IF IT IS NOT GETTING SUFFICIENT AIR OR FUEL, AFTER TURNING ENGINE OFF AND RESTARTING, ENGINE OPERATION RETURNS TO NORMAL. INCIDENT HAS RECURRED ONCE. *JB
Vehicle speed control, Engine, Sep 4, 2013
ENGINE DROPPED TO 900 RPM. COASTED TO STOP. VEHICLE WOULD NOT RESPOND TO ACCELERATION. TURNED ENGINE OFF AND RESTARTED MADE IT TO TOWN. DIAGNOSED BY DEALERSHIP AS THROTTLE BODY. PARTS NOT AVAILABLE TILL OCTOBER. THEY HAVE CAR WE HAVE RENTAL BECAUSE WE HAD EXTENDED WARRANTY. IF WE DIDN'T HAVE THAT WE WOULD BE IN TROUBLE. *JB
Vehicle speed control, Engine, Sep 4, 2013
JUST FOUR MONTHS AFTER PURCHASING MY SO CALLED "CERTIFIED PRE-OWNED 172 POINT PASS INSPECTED 2010 FORD FUSION" THE CAR STARTS ACTING UP WHILE DRIVING DOWN A MAIN STREET IN THE MIDDLE OF TOWN, THE CAR LOST ALL ACCELERATION RIGHT AFTER I STARTED TAKING OFF FROM A STOP LIGHT. THE WRENCH LIGHT THEN CAME ON AND THE CAR STARTED TO STALL OUT AS THIS WAS GOING ON I'M ALSO TRYING TO TURN LEFT, WHICH WAS A LITTLE SCARY BECAUSE I BASICALLY CUT SOMEONE OFF WHILE TURNING BECAUSE, I HAD NO ACCELERATION WHATSOEVER TO AVOID THEM. THIS IS A SERIOUS PROBLEM AND I'M NOT THE ONLY ONE WHOSE HAD TO GO THROUGH IT FROM ALL THE SAME COMPLAINTS I SEE ON THE INTERNET. THIS MALFUNCTIONING THROTTLE BODY NEEDS TO BE RECALLED BEFORE SOMEONE GETS SERIOUSLY HURT! *JB
Vehicle speed control, Engine, Sep 4, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81,000. THE CONSUMER STATED THE VEHICLE STALLED MULTIPLE TIMES, BEFORE IT STOPPED COMPLETELY. UPDATED 10/22/13
Fuel system, Gasoline, Power train, Engine, Sep 4, 2013
DRIVING ON HIGHWAY, TRAVELING AT APPX 65-70 MILES PER HOUR - CAR STARTED RATTLING AND THEN SLOWED DOWN CONSIDERABLY - CAR DID NOT STALL, BUT PRESSING ON THE GAS PEDAL AND THE CAR DID NOT ACCELERATE. WAS ABLE TO SAFELY PULL OVER, TURNED THE CAR OFF, TRIED TO DRIVE, BUT THE CAR WOULDN'T DRIVE - ENGINE WORKED FINE, BUT CAR WOULD NOT MOVE FORWARD OR BACKWARD. YELLOW WRENCH LIGHT CAME ON. HAD CAR TOWED TO DEALERSHIP. WAS TOLD IT NEEDS A NEW THROTTLE BODY ASSEMBLY. *JB
Vehicle speed control, Engine, Sep 4, 2013
WHILE ON THE FREEWAY DOING APPROXIMATELY 65-75 MPH, MY VEHICLE LOST POWER, THE WRENCH LIGHT CAME ON THE DASH, AND THE VEHICLE BEGAN TO STALL. I PULLED OVER TO THE SIDE OF THE FREEWAY, TURNED THE CAR OFF, AND RESTARTED. IT WAS FINE AFTER RESTARTING. A COUPLE DAYS LATER THE INCIDENT OCCURRED AGAIN. WITHIN 4 DAYS, MY VEHICLE BEGAN TO HAVE 4 EPISODES ON MY 11 MILE COMMUTE. THESE ISSUES DURING RUSH HOUR TRAFFIC PROMPTED ME TO BRING IT IN TO THE DEALERSHIP ASAP AS I DID NOT FEEL SAFE DRIVING IT ANY LONGER. MY VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING DIAGNOSIS AND REPAIR. AFTER A GOOGLE SEARCH, I AM FAIRLY CERTAIN THAT THE DIAGNOSIS WILL INVOLVE THE THROTTLE BODY.*JB
Power train, Vehicle speed control, Engine, Sep 3, 2013
I WAS TRAVELING DOWN A 2 LANE HIGHWAY (STATE ROAD, PA) WHEN THE CAR BEGAN TO RAPIDLY LOSE ACCELERATION AND SEEMED TO STALL. THE ENGINE JERKED EXCESSIVELY, BUT NEVER TURNED OFF. NO AMOUNT OF PRESSING THE ACCELERATOR MADE ANY DIFFERENCE. I COASTED TO THE SIDE OF THE ROAD SAFELY. LUCKILY, NO ONE HIT ME. TURNED ENGINE OFF AND CALLED FOR ROADSIDE ASSISTANCE. TURNED THE VEHICLE ON A FEW MINUTES LATER AND EVERYTHING WAS FINE. THE YELLOW WRENCH LIGHT CAME ON WHEN ACCELERATOR LOST CONTROL. NEXT DAY, WHILE DRIVING TO WORK , IT HAPPENED ON RT13N DE AND AGAIN I WAS LUCKY TO BE ABLE TO QUICKLY GET TO THE EMERGENCY LANE. YELLOW WRENCH LIGHT AND NO CONTROL ON ACCELERATOR WITH ENGINE VIBRATING HEAVILY BUT DOES NOT TURN OFF. SWITCHED OFF AND TURNED ON - EVERYTHING IS FINE. SAME DAY EVENING - RETURNING FROM WORK - IT HAPPENS AS I GET ON THE ENTRY RAMP TO I95 N DE. NARROWLY MISSED SOMEONE REAR ENDING ME. YELLOW LIGHT, HEAVY VIBRATION AND NO ACCELERATION. TURN OFF AND TURN ON, EVERYTHING IS FINE. BEING IN DOWNTOWN WILMINGTON - NO EMERGENCY LANE AND HAD TO DO THIS RIGHT IN THE MIDDLE OF THE ROAD DURING RUSH HOUR. THIS SUDDEN LOSS OF POWER IS EXTREMELY SCARY AND WITH 2 CHILDREN IN THE BACK SEAT - I FEAR FOR THEIR SAFETY. IMAGINE IF THIS IS HAPPENS ON THE INTERSTATE WITH A 18 WHEELER BEHIND YOU. WILL BE TAKING TO DEALER FIRST THING IN THE MORNING. VEHICLE IS SERVICED AND MAINTAINED ONLY BY FORD. NO ONE HAS TOUCHED MY VEHICLE OTHER THAN FORD AUTHORIZED DEALER AND HAVE NOT MISSED A SINGLE FORD RECOMMENDED MAINTENANCE SERVICE. *JB
Power train, Engine, Sep 3, 2013
WE WERE GOING DOWN THE INTERSTATE AND MY CAR STARTED SHAKING AND DIED OUT. THIS CONTINUED 6 MORE TIMES BEFORE WE FOUND A VALVOLINE AND HAD THEM TEST IT ON THEIR COMPUTER. IT GAVE THE CODE P2111 TAC SYSTEM OPEN. NOW THE CODE IS GONE AND THE DEALER CAN NOT FIX IT UNLESS IT DISPLAYS THIS CODE SO WE HAVE TO CONTINUE TO DRIVE IT UNTIL THE ERROR MESSAGE SHOWS UP AGAIN.*JB
Power train, Engine, Sep 3, 2013
ON 8/17/13 WHILE DRIVING DOWN THE HIGHWAY AT 65 MPH, MY CAR WENT INTO (LIMP MODE) WOULD NO LONG ACCELERATE, WE SAFELY PULLED TO THE SIDE OF THE ROAD AND THE CAR BEGAN TO SHAKE VIOLENTLY. WE PUT THE CAR IN PARK AND SHUT IT OFF, WE RESTARTED THE CAR AND IT WORKED FINE, THE NEXT OCCURRENCE OCCURRED 9/1/13, WHILE ACCELERATING UP A FREEWAY RAMP, ALL THE SAME SYMPTOMS, AGAIN THE CAR RESTARTED FINE. THIRD OCCURRENCE 9/2/13 WHILE DRIVING 35 MPH ON THE STREET. IT SEEMS IT IS THE THROTTLE BODY. MY CAR IS NO LONGER UNDER WARRANTY, I CALLED THE FORD DEALERSHIP AND THEY ARE ON "BACK ORDER FOR THE PART," I WAS ALSO TOLD THIS PART "GOES OUT ALL THE TIME." I AM TOLD IT CAN BE UP TO 1 MONTH FOR THE PART TO COME IN! MY CAR IS NOT DRIVABLE AND IS A SAFETY HAZARD. LUCKILY, THE PAST THREE OCCURRENCES I WAS ABLE TO PULL SAFELY OVER, BUT I CAN NOT RISK, DRIVING IT ANY LONGER. I AM STUCK.*JB