2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
793 reports, newest first. Show all
Engine, Sep 3, 2013
I ACCELERATED AFTER A RED LIGHT AND WAS TRAVELING UP AN INCLINE AND SUDDENLY I HAD NO ENGINE POWER. I THOUGHT CAR HAD STALLED BUT ALL LIGHTS WERE ON IN THE DASHBOARD AND I STILL HAD STEERING CAPABILITY. I COASTED DOWN THE BRIDGE AND PULLED OFF INTO THE FIRST PUBLIC PARKING I COULD FIND. THE CAR WAS IDLING VERY ROUGH. I SHUT IT OFF, WAITED A FEW MINUTES AND RESTARTED. IT STARTED FINE AND TRAVELED OK ON THE WAY HOME. IT SEEMED A LITTLE HESITANT A COUPLE TIMES BUT IT DIDN'T REPEAT THE "LIMP-MODE" THAT IT WAS IN PREVIOUSLY. *JB
Power train, Engine, Sep 3, 2013
IN THE PAST WEEK, MY VEHICLE HAS "STALLED," FOR LACK OF A BETTER WORD, AT MODERATE TO HIGH SPEEDS ON THREE SEPARATE OCCASIONS. THE THIRD TIME THIS OCCURRED, I WAS DRIVING UPHILL DURING RUSH HOUR ON "THE CUT IN THE HILL," A STRETCH OF HIGHWAY IN NORTHERN KENTUCKY NEAR CINCINNATI KNOWN FOR ITS DISPROPORTIONATELY HIGH NUMBER OF AUTO ACCIDENTS. IT'S A VERY DANGEROUS PLACE FOR A VEHICLE TO SIMPLY STOP AT THE BUSIEST TIME OF DAY. BECAUSE IT WAS GOING UPHILL, THE VEHICLE DID NOT COAST TO A SAFER LOCATION (OR EVEN COAST AT ALL) AS IT HAD DONE DURING PREVIOUS EPISODES AND I WAS UNABLE TO PULL OVER TO THE SHOULDER. I WAS STUCK, BROKEN DOWN, IN THE MIDDLE LEFT LANE. I HAVE BROUGHT MY CAR INTO THE DEALERSHIP FOR THIS EXACT ISSUE TWICE IN THE PAST WHILE IT WAS COVERED UNDER THE BUMPER-TO-BUMPER WARRANTY. THEY CLAIMED THEY COULD NOT REPLICATE THE PROBLEM OR FIND A CODE SO IT WAS PROBABLY JUST A FLUKE AND NOT TO WORRY ABOUT IT. THIS TIME, WHEN I BROUGHT MY CAR IN LAST FRIDAY 8/30/13, THEY KNEW EXACTLY WHAT WAS WRONG WITH IT AND HAD THE PART TO REPLACE IT (WHICH WAS AMAZING SINCE IT'S ON A NATIONAL BACK ORDER BECAUSE THIS PROBLEM IS APPARENTLY HAPPENING TO EVERYONE). MY 12 MONTH/12,000 MILE CERTIFIED BUMPER-TO-BUMPER WARRANTY EXPIRED 1,200 MILES AGO, SHORTLY AFTER THE LAST TIME I BROUGHT IT IN FOR SERVICE. IT TOOK LESS THAN AN HOUR FOR THEM TO CALL ME WITH A DIAGNOSIS. IT WAS A FAULTY THROTTLE BODY, JUST LIKE I HAD TOLD THEM, AND IT COST ME ALMOST $600 OUT-OF-POCKET TO REPLACE IT. NONE OF IT WAS COVERED. UNBELIEVABLE. FORD NEEDS TO STAND BEHIND THEIR PRODUCT AND REIMBURSE ME AND EVERYONE ELSE WITH THIS ISSUE. UNSAFE AND UNFAIR! *JB
Fuel system, Gasoline, Vehicle speed control, Engine, Sep 3, 2013
AT HIGHWAY SPEED, THERE WAS A CONTROLLED LOSS OF POWER TO THE ENGINE. UPON SHUTTING DOWN AND RESTARTING, THE PROBLEM CLEARED BUT RECURRED. THE VEHICLE WAS SERVICED AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. *JB
Fuel system, Gasoline, Electrical system, Vehicle speed control, Engine, Sep 3, 2013
DRIVING ON A BUSY INTERSTATE HIGHWAY WHEN SUDDENLY MY CAR LOOSES POWER AND GOES INTO LIMP MODE. ABSOLUTELY NO THROTTLE RESPONSE. WRENCH LIGHT INDICATOR CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND MY CAR SHUTTERED A BIT AS I SLOWED DOWN. TURNED THE CAR OFF AND WAITED A MINUTE BEFORE RESTARTING. RESTARTED SLUGGISHLY. BEGAN DRIVING AGAIN AND NO MORE THAN 5 MINUTES LATER, THE SAME THING HAPPENED. THIS TIME THE CHECK ENGINE LIGHT CAME ON. ONCE AGAIN, TURNED CAR OFF, RESTARTED AND BEGAN DRIVING AGAIN. MADE IT INTO A LOCAL BRAKE/MUFFLER SHOP WHERE THEY WERE KIND ENOUGH TO DIAGNOSE THE PROBLEM FOR ME. ERROR CODE P2112 CAME OVER WITH A DESCRIPTION ABOUT THE THROTTLE BODY ACTUATOR BEING STUCK CLOSED. THEY INFORMED ME THEY'VE SEEN THIS PROBLEM MANY TIMES AND IT SEEMS TO BE A COMMON ISSUE. IT MADE SENSE TO ME BECAUSE, LEADING UP TO THIS EVENT, I HAD BEEN EXPERIENCING A LAGGING THROTTLE. IT HAS HAPPENED TO ME TWICE MORE SINCE THIS INITIAL OCCURRENCE. *JB
Engine, Fuel/propulsion system, Sep 2, 2013
THE CAR UNEXPECTEDLY LOSSES POWER. IT HAS OCCURRED ON TWO OCCASIONS. YOU CAN CONTINUE TO PRESS ON THE GAS PETAL BUT THE CAR WILL NOT INCREASE IN SPEED.YOU MUST PULL OVER TO THE SIDE OF THE ROAD. TURN THE ENGINE OFF. WAIT A FEW MINUTES AND RESTART THE CAR IN ORDER TO GAIN CONTROL OF THE THROTTLE AGAIN. IT HAS A DEFECTIVE THROTTLE BODY. THIS IS A KNOWN ISSUE TO FORD. THEY HAVE RECALLED THE 2010 ESCAPE FOR THIS SAME ISSUE. FORD NEEDS TO RECALL THE 2010 FORD FUSION FOR THIS ISSUE BEFORE SOMEONE IS KILLED OR INJURED.*JS
Engine, Sep 1, 2013
MY 2010 FORD FUSION BEGINS TO SHAKE, VIBRATE AND THEN THE ENGINE STALLS WITHOUT WARNING, WHILE DRIVING IN TRAFFIC. THIS HAPPENS WHILE DRIVING AT EITHER INTERSTATE SPEEDS OR CITY DRIVING SPEEDS. I HAVE TO STOP, PLACE MY CAR IN PARK AND RESTART THE ENGINE. I HAVE COME CLOSE TO BEING REAR ENDED BY A CAR BEHIND ME, BOTH ON THE INTERSATE AND ON CITY STREETS. *JS
Engine, Aug 30, 2013
DRIVING DOWN HIGHWAY WHEN WRENCH LIGHTS UP AND CHECK ENGINE LIGHT WITH NO ACCELERATION. SHUT CAR OFF AND WAS ALLOWED TO MAKE IT UP TO 45MPH AND UNDER 2K RPMS. RECALL FORD FUSION THROTTLE BODIES!!
Power train, Vehicle speed control, Engine, Aug 29, 2013
MOTOR POWER SURGE A FEW TIMES THEN DIED WITH 4 LANES OF TRAFFIC ALL TRAVELING ABOUT 65MLH. WAS ABLE TO TURN KEY OFF AND RESTART MOTOR AND RAN FINE THE REST OF THE WAY HOME. TODAY SURGE A FEW TIMES BUT NOT AS OFTEN AS YESTERDAY. *TT
Engine, Aug 28, 2013
GOING ON THE HIGHWAY AT 70 MPH, ENGINE JUST DIES ON ME, FORCING ME TO PULL OVER, IT LOOSES ALL POWER BUT IT GOES TO A VERY LOW RPM'S FOR A WHILE, ENGINE SHAKES AND AFTER A COUPLE OF MINUTES JUST TURN OFF, I TURN IT BACK ON AND IT RUNS LIKE NOTHING HAPPENED. I WAS OUT OF TIME APPROXIMATELY 200 MILES AWAY FROM HOME, THIS CONDITION HAPPENED TO ME FOR ABOUT 15 TIMES IN A 100 MILES RANGE. SOME TIMES IT TAKES PLACE JUST AFTER LEAVING A PARKING LOT, SOME OTHER TIMES AT 20 MPH SO IT IS VERY UNPREDICTIBLE BUT AT THE SAME TIME PRETTY DANGEROUS. EVERY ONCE ON A WHILE CHECK ENGINE LIGHT GOES OFF, THEN IT IS NOT THERE. *TT
Electrical system, Engine, Aug 28, 2013
LIKE MANY OTHERS, I'M EXPERIENCING INCREASINGLY FREQUENT ACCELERATION FAILURES (NO ACCELERATION WITH VISUAL CUE AS WELL AS ACCELERATION SURGES) CONSISTENT WITH (AND IDENTIFIED BY DEALER AS) A MALFUNCTIONING ETB. ADDITIONALLY, IT SEEMS THAT THE THROTTLE BODY MAY BE AFFECTED BY BOTH PROXIMITY AND STRESS SENSORS, AS THE FAILURES (AND GENERALLY FAIRLY DRAMATIC DROPS IN SPEED) TEND TO OCCUR MOST FREQUENTLY AT HIGH SPEEDS IN HEAVY TRAFFIC. PER FORD'S RESPONSE TO THE SAFETY INVESTIGATION (INRL-PE13003-57050P), THE MANUFACTURER SUBMITS THAT THE RESULTING FMEM MODE (ALWAYS THE MOST SEVERE OF "GOOD LUCK WITH THAT" IN MY VEHICLE'S CASE) ALLOWS FOR SAFE MANEUVERING. WHILE THIS MAY BE TRUE ON THE TEST COURSES IN DEARBORN, I'D GLADLY VOLUNTEER MY VEHICLE TO ALLOW MY NEIGHBORS TO RE-EVALUATE THIS CLAIM IN ACTUAL LANSING TRAFFIC. *TT
Engine, Aug 28, 2013
VEHICLE STALLED AND DRIVER WAS UNABLE TO GET THE VEHICLE RESTARTED ONCE IT WAS PULLED OFF THE ROAD. VEHICLE HAD TO BE TOWED INTO THE NEAREST FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TT
Engine, Aug 28, 2013
DRIVER STATED THAT THE VEHICLE WAS SHAKING WHILE SHE WAS DRIVING IT AND SHE WAS UNABLE TO ACCELERATE. SHE WAS ABLE TO GET THE VEHICLE PULLED OVER AND TURN IT OFF FOR A FEW MINUTES AND GET IT RESTARTED. SHE TOOK THE VEHICLE TO THE NEAREST FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TT
Engine, Aug 28, 2013
DRIVER WAS COMPLAINING THAT THE VEHICLE WAS RUNNING ROUGH WHILE DRIVING. THE VEHICLE STALLED A COUPLE OF TIMES AND THE DRIVER WAS ABLE TO GET IT RESTARTED AND DRIVE IT INTO THE NEAREST FORD DEALERSHIP. IT WAS DETERMINED AFTER DIAGNOSTIC THAT IT WAS THE THROTTLE BODY THAT HAD GONE OUT AND NEEDED TO BE REPAIRED. THE SHOP TOLD US IT WOULD BE A MINIMUM OF 3-4 DAYS BEFORE THEY RECEIVED THE THROTTLE BODY ASSEMBLY BEFORE THEY WOULD EVEN BE ABLE TO START THE REPAIRS. *TT
Engine, Aug 28, 2013
DRIVER WAS DRIVING WHEN THE VEHICLE STARTED TO LOSE POWER AND WAS GETTING SLOWER AND SLOWER. WHEN THE DRIVER PULLED OVER THE VEHICLE WAS IDLING AND RUNNING ROUGH. THE VEHICLE STALLED AND THE DRIVER TRIED TO RESTART IT AFTER LETTING IT SIT FOR A FEW MINUTES. SHE WAS ABLE TO GET THE VEHICLE TO STATE BACK UP, BUT IT KEPT STALLING. VEHICLE HAD TO BE TOWED TO A FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TT
Engine, Aug 28, 2013
RAPID DECELERATION WHILE ON THE FREEWAY, WRENCH SIGN CAME ON. PULLED ON THE SIDE OF THE FREEWAY AND CAR STARTED SPUTTERING AND JERKING, TURNED CAR OFF TURNED BACK ON AND DRIVE FINE. BACK ON THE FREEWAY THE NEXT DAY DURING RUSH HOUR TRAFFIC AND RAPID DECELERATION HAPPENED AGAIN. PULLED OVER IN RUSH HOUR TRAFFIC (VERY DANGEROUS BY THE WAY) TURNED CAR OFF AND BACK ON AND RAN FINE. FORD SAYS IT WILL COST ME $565.00 FOR A NEW THROTTLE BODY AND CAM ON A 3 YEAR OLD VEHICLE THAT HAS HAD REGULAR MAINTENANCE. *TT
Power train, Engine, Aug 27, 2013
I WAS DRIVING AND A WRENCH CAME ON MY DASH, THE CAR STALLED AND LOST ALL THROTTLE. ITS HAPPENED TO ME BEFORE BUT NOW ITS DOING IT ALOT MORE. I AM AFRAID I WILL GET HURT. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Aug 27, 2013
BASICALLY THE CAR SHUT DOWN DRIVING DOWN THE PENNSYLVANIA TURNPIKE ON FRIDAY MORNING AT 65 MPH, THE CAR TOTALLY SHUT DOWN. THIS HAPPENED 2 TIMES AT 65 MPH AND ONE TIME AT ABOUT 25 MPH WHILE ENTERING THE TURNPIKE. I WAS VERY LUCKY THAT THE TRACTOR TRAILER BEHIND ME GOING ABOUT 70 MPH, SAW SOMETHING WAS WRONG WITH MY CAR AND HAD TIME MOVED OVER INTO THE PASSING OR HE WOULD HAVE HIT MY CAR AND KILLED ME. THIS HAPPEN ONE MORE TIME DURING MY MORNING COMMUTE AT THAT SPEED. I TOOK MY CAR YESTERDAY TO THE FORD DEALER AND HE REPAIRED THE THROTTLE BODY MOTOR ASSEMBLY. I HAVE NOTIFIED FORD CUSTOMER SERVICE CASE # CAS-#[XXX], BUT I BELIEVE THIS IS AN IMMEDIATE LIFE & HEALTH SAFETY RECALL ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 26, 2013
FOR THE LAST COUPLE OF WEEKS I HAVE BEEN HAVING AN ISSUE WITH MY 3 YEAR OLD FORD FUSION (2010) STARTED STALLING OUT AT RANDOM TIMES FOR NO APPARENT REASON. WHEN THIS HAPPENED THE FIRST TIME I CALLED MY LOCAL DEALER AND ASKED HIM WHAT MAY BE WRONG WITH MY VEHICLE AND HE SAID THAT THERE WAS A COMMON ISSUE WITH THE THROTTLE BODY, WHICH CAUSES THE CAR TO STALL OCCASIONALLY AND THAT IT WOULD COST ME AROUND $350 FOR THE PART ALONE. I BELIEVE THIS TO A MAJOR SAFETY PROBLEM BECAUSE ONE TIME THIS HAPPENED TO ME I WAS TRAVELING ON THE HIGHWAY AT 60MPH WITH A SEMI-TRUCK BEHIND ME AND THE TRUCKER CAME VERY CLOSE TO HITTING ME. I ALSO HAD THIS HAPPEN TO ME AT AN INTERSECTION WHILE TAKING OFF FROM A RED LIGHT, TURNING LEFT. I HAVE DONE SOME ONLINE RESEARCH ABOUT THIS ISSUE AND IT DOES SEEM TO BE A PROBLEM AMONGST MANY FORD FUSION OWNERS IN CARS THAT ARE ONLY 2 OR 3 YEARS OLD. IF THIS IS SUCH A COMMON OCCURRENCE THAT FORD DEALERS KNOW THAT THIS ISSUE EXISTS THEN I ASK WHY HASN'T THIS PART BEEN RECALLED? *TR
Vehicle speed control, Engine, Aug 26, 2013
I WAS DRIVING MY CAR ON THE EXPRESSWAY AND SUDDENLY MY ENGINE DIED WITH NO WARNING AND THE RPMS DROPPED. I CAME VERY CLOSE TO AN ACCIDENT AND LUCKILY WAS ABLE TO GET IT OFF THE ROAD. PEOPLE DRIVE VERY FAST AND I FEEL LUCKY TO BE UNHURT. I HAVE A DEFECTIVE THROTTLE BODY AND I CAN NO LONGER DRIVE MY CAR TILL IT IS FIXED. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED. THEY SAY THE CIRCUIT BOARD IS FAULTY AND IS SENDING THE ENGINE THE WRONG SIGNAL. SOMEONE IS GOING TO GET SERIOUSLY HURT OR KILLED . PLEASE ADD THIS TO YOUR LIST OF OTHER COMPLAINTS. I BOUGHT MY CAR ON JULY 11, 2009 THANK U *TR
Vehicle speed control, Engine, Aug 26, 2013
I WAS DRIVING HOME DOING ABOUT 50 MPH, AND ALL OF A SUDDEN THE CAR LOST POWER AND I WAS UNABLE TO ACCELERATE. THE CAR STARTED SHAKING VIOLENTLY AND IT FINALLY STOPPED DOWN TO ABOUT 2-3 MPH. I TOOK IT TO THE FORD DEALERSHIP AND HAD TO PAY 824.00 TO REPLACE THE THROTTLE BODY. FORD NEVER MENTIONED ANYTHING ABOUT THIS BEING A PROBLEM. I HAVE SEEN NUMEROUS NEWS STORIES ABOUT THIS VERY PROBLEM. *TR
Vehicle speed control, Engine, Aug 25, 2013
I WAS DRIVING ABOUT 60 MPH ON THE HIGHWAY, AND THE ENGINE STOPPED. I COASTED TO THE SIDE OF THE ROAD, AND TURNED OFF THE KEY TO RESET THE ALARM CODE. THE CAR STARTED AND DROVE NORMALLY FOR ABOUT 2 MILES, THEN THE ENGINE STOPPED AGAIN. WITHIN 5 MILES THE CAR WOULD BARELY RUN AT ALL, THE ENGINE WAS MIS-FIRING AND CLUNKING ALONG AT 2 MPH AND STALLING EVERY FEW FEET. I HAD NO PREVIOUS INDICATIONS OF A PROBLEM. THE CAR WAS RUNNING FINE, AND THEN WITHIN 5 MILES IT WAS COMPLETELY UN-DRIVABLE. THE PROBLEM WAS FAILURE OF THE THROTTLE BODY, COST $525 TO REPAIR. THERE ARE MANY REPORTS OF THIS PROBLEM ON THE INTERNET. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Aug 25, 2013
MY 18 YEAR OLD SON WAS GETTING READY TO GET ON THE FREEWAY AND THE VEHICLE SUDDENLY SLOWED TO 30 MPH. WE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE THROTTLE BODY AT OUR EXPENSE. THIS ISSUE IS SO COMMON THAT FORD IS HAVING A HARD TIME PRODUCING ENOUGH THROTTLE BODIES. THE PART IS ON NATIONAL BACK ORDER AND THIS PARTICULAR DEALER HAD A CAR IN THE SHOP THAT HAD WAITED 1 MONTH FOR THIS PART. THIS IS A SERIOUS SAFETY ISSUE. ONE MINUTE LATER AND MY SON WOULD HAVE BEEN DOING 65MPH ON THE FREEWAY. IMAGINE IF HE WAS IN TRAFFIC AND SUDDENLY COULD NOT TRAVEL FASTER THAN 30 MPH. IN ADDITION, SINCE THIS EVENT THE FORD SYNC AND BLUETOOTH FEATURES NO LONGER WORK. *TR
Engine and engine cooling, Fuel system, Gasoline, Vehicle speed control, Aug 24, 2013
WITHOUT WARNING, ENGINE STALLED ON HIGHWAY AT 60 MPH CAUSING RAPID DECELERATION. AFTER RESTART, CONTINUED INTERMITTENT STALLING WITHOUT WARNING CREATING A HAZARDOUS SITUATION. *TR
Electrical system, Vehicle speed control, Engine, Aug 24, 2013
I WAS DRIVING HOME FROM THE LOCAL STORE AND CAME UP TO A LIGHT. AS I STARTED TO TURN RIGHT AND ACCELERATE, THE ENGINE SUDDENLY STOPPED ACCELERATING. THE INCIDENT OCCURRED AT ABOUT 1000 RPM'S. THE "SERVICE ENGINE SOON" LIGHT APPEARED. I QUICKLY PULLED OVER TO THE SIDE OF THE STREET AND TURNED THE CAR OFF. I TURNED THE CAR BACK ON AND GOT NO MORE THEN 100 YARDS WITHOUT THE SAME THING HAPPENING AGAIN. I REPEATEDLY DID THIS UNTIL I MANAGED TO GET HOME. A TOW TRUCK TOOK IT INTO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY WAS BAD SO THEY REPLACED IT. I'M THANKFUL THIS DIDN'T HAPPEN WHEN I WAS TURNING LEFT WITH ONCOMING TRAFFIC WHICH COULD HAVE EASILY RESULTED IN AN ACCIDENT. *TR
Power train, Electrical system, Engine, Aug 24, 2013
I WAS LEAVING WORK DRIVING DOWN COLUMBIA PIKE ROAD IN ARLINGTON, VA. @ 3:30 IN THE AFTERNOON ON AUGUST 22, 2013 HEADING TOWARDS INTERSTATE 395. I HAS STOPPED AT AN INTERSECTION WAITING FOR THE LIGHT TO TURN GREEN AND MY 2010 FORD FUSION BEGAN TO SHAKE VIOLENTLY, AS IF IT WAS GOING TO CUT OFF FOR NO APPARENT REASON. I LOOKED AT THE DASH BOARD AND SAW AN ILLUMINATED WRENCH AND COULD NOT FIGURE OUT WHAT WAS HAPPENING. THE STREET LIGHT TURNED GREEN AND I MASHED ON THE GAS PEDAL AND THE CAR DID NOT HAVE ANY FORWARD MOTION. THE CAR CONTINUED TO SHAKE VIOLENTLY, SO I IMMEDIATELY TURNED ON MY EMERGENCY FLASHERS TO WARN THE OTHER CARS AND FOR MY SAFETY, THAT I WAS HAVING A MECHANICAL PROBLEM WITH MY CAR AND COASTED DOWN THE HILL LOOKING FOR A SAFE LOCATION TO TRY AND FIGURE OUT EXACTLY WHAT WAS WRONG WITH THE CAR. AS I COAST DOWN THE HILL, I CONTINUED MASHING THE GAS PEDAL WITH NO RESULTS. I PULLED OVER STOPPED THE CAR AND TURNED THE CAR OFF FOR A FEW MINUTES TRYING TO FIGURE OUT MY NEXT STEP. JUST BY CHANCE I DECIDED TO TRY AND RESTART THE CAR AND THE CAR STARTED UP WITH FORWARD MOTION. IF I HAD BEEN ON THE INTERSTATE 395 NEAR THE PENTAGON, I COULD HAVE LOST MY LIFE BECAUSE OF THIS PROBLEM. I CALLED MY WIFE WHO LIVES IN ATLANTA AND TOLD HER WHAT HAD HAPPENED AND BY CHANCE THAT EVENING ON THE ATLANTA NEWS OTHER FORD OWNERS WERE DESCRIBING THIS VERY SAME ISSUE (THROTTLE BODY FAILURE) ON THERE FORD VEHICLES. I AM FILING A COMPLAINT AGAINST FORD MOTORS TO GET THIS PROBLEM FIXED AT NO COST TO THE FORD OWNERS. WE PAID OUR MONEY FOR A QUALITY PRODUCT AND FORD SHOULD STAND BEHIND THERE PRODUCT AND FIX IT NOT JUST RUN AWAY FROM THE PROBLEM. *TR