2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
793 reports, newest first. Show all
Power train, Vehicle speed control, Engine, Aug 2, 2013
WHEN LEAVING HOME TO GO TO THE STORE, ACCELERATOR PEDDLE STOPPED RESPONDING SHORTLY AFTER SHIFTING INTO DRIVE AFTER LEAVING THE DRIVEWAY. THE ENGINE IDLED VERY ROUGHLY, SO I SHIFTED INTO NEUTRAL AND PULLED OVER. I PUT THE TRANSMISSION INTO PARK, TURNED OFF THE IGNITION AND THEN RESTARTED THE ENGINE. IT IDLED FINE, SO I CONTINUED ON MY TRIP. SHORTLY AFTER, STOPPING AT A STOP SIGN, THE SAME THING HAPPENED WHEN PULLING AWAY FROM THE STOP. I WAS TURNING LEFT, SO I HAD TO IMMEDIATELY TURN RIGHT AND PULL OVER TO AVOID AN ACCIDENT. RESTARTED ENGINE AND CONTINUED TO MY DESTINATION. THE SAME BEHAVIOR OCCURRED AGAIN ON Y WAY BACK HOME WHEN STARTING ANOTHER LEFT TURN. *TR
Power train, Engine, Aug 2, 2013
AT 65 MPH THE CAR ALL OF THE SUDDEN SHUTTERED AND WENT INTO LIMP MODE. PULLED OVER TO THE SIDE, WRENCH LIGHT WAS ON AND THE CAR SAT AN IDLED/SHUTTERED. TURNED IT OFF. WAITED ABOUT 30 SECONDS AND TURNED IT BACK ON, EVERYTHING APPEARED FINE, AND NO LIGHTS ON THE DASHBOARD. DID AN INTERNET SEARCH AND DISCOVERED MANY 2010 FUSION OWNERS HAVING SAME ISSUE...THROTTLE BODY. TOOK THE CAR TO DEALER AND CONFIRMED FAULTY THROTTLE BODY. WANTED $596 TO REPLACE THROTTLE BODY AND REPROGRAM PCM. WAY TOO MUCH FOR A PART THAT IS ABOUT $150 AND 10 MINUTES WORK. DANGEROUS SITUATION, AS HIGHWAY SPEED AND SUDDEN LOSS OF POWER DO NOT MIX. *TR
Vehicle speed control, Engine, Aug 2, 2013
I WAS TRAVELING ON ROADWAY AT APPROXIMATELY 35 MPH WHEN THROTTLE SUDDENLY STOPPED RESPONDING. I PRESSED THE ACCELERATOR REPEATEDLY BUT ENGINE APPEARED TO STAY AT IDLE AND VEHICLE SLOWED TO A STOP. A WRENCH SYMBOL LIT UP ON DASHBOARD. SHUT VEHICLE OFF AND RESTARTED AND ENGINE BEGAN RUNNING NORMALLY. FORTUNATELY THERE WERE NO VEHICLES BEHIND ME OR INTERSECTING WITH ME WHICH I WOULD HAVE HAD TO AVOID. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Aug 2, 2013
THE VEHICLE LOST ACCELERATION AND STALLED. RESTARTED AND THE CONDITION RECURRED APPROXIMATELY IN 3 OR 4 MILES. AGAIN, I TURNED THE KEY OFF THEN RESTARTED AND AGAIN, THE CONDITION REPEATED AFTER SEVERAL MILES DOWN THE ROAD. THE CAR WAS TAKEN TO THE FORD DEALERSHIP THE NEXT DAY AND NO CODE WAS AVAILABLE FOR THE MECHANIC TO DIAGNOSE. THE CONDITION DID NOT REOCCUR FOR SIX WEEKS AND RESURFACED AGAIN WITH IDENTICAL SYMPTOMS. RETURNED THE VEHICLE TO THE DEALERSHIP WHERE THIS TIME THEY AFFIRMED THE THROTTLE BODY FAILURE. THE PART IS UNAVAILABLE AT THIS TIME BECAUSE OF HIGH DEMAND EXHAUSTED THE AVAILABILITY OF THE UNIT. *TR
Vehicle speed control, Engine, Aug 1, 2013
I WAS DRIVING ALONG THE TOLLWAY AND HAD TO SLOW DOWN DUE TO CONGESTION. MY CAR MADE A LUNGE, LIKE A HARD DOWNSHIFT AND WAS LEFT WITH NO RESPONSE FROM THE ENGINE. THE ENGINE WAS RUNNING AS INDICATED BY THE TACHOMETER AND POWER STEERING, HOWEVER I WAS NOT ABLE TO ACCELERATE. AFTER PULLING OVER TO THE SIDE OF THE ROAD, NEARLY BEING REAR ENDED BY ONCOMING TRAFFIC, I TURNED ON THE FLASHERS AND SHUT THE ENGINE OFF. I LET THE CAR SET FOR ABOUT 30 SECONDS BEFORE RESTARTING. UPON RESTART THE CAR RAN FINE AS THOUGH NOTHING HAD HAPPENED. I HAD A SECOND OCCURRENCE JUST TODAY (8/1/2013). I NOW HAVE AN ENGINE LIGHT AND HAVE READ THE CODE - P2112. THE DEALERSHIP/SERVICE DEPARTMENT THAT I CALLED MENTIONED THAT THIS IS A COMMON ISSUE WITH THE FORD FUSION. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Aug 1, 2013
I WAS DRIVING TO MY MOTHER HOUSE TO PICK UP MY SON MY CAR SUDDENLY JUST LOST ALL POWER. IT WAS STILL RUNNING BUT NOT ACCELERATING. IT WAS VIOLENTLY SHAKING AND A WRENCH LIGHT CAME ON. I PULLED INTO A PARKING LOT TURNED THE CAR OFF WHEN I RESTARTED IT CAME RIGHT BACK ON AFTER THAT I HAD NO TROUBLE THAT NIGHT. A COUPLE OF DAYS LATER MY SON AND I WERE HEADED HOME IT DID THIS TO ME AGAIN BUT WHEN I TRIED TO RESTART THE CAR IT HAD MORE TROUBLE AND ONLY ALLOWED ME TO 100 YARD OR SO. MY MECHANIC CLEANED THE PART IT DID FINE FOR ABOUT ANOTHER MONTH OR SO UNTIL THIS PAST MONDAY 7/29/13. I HAVE CURRENTLY BOUGHT A NEW THROTTLE BODY AND IT HAS SEEMED TO FIX THIS CAR. FORD NEEDS TO REALIZE THIS A PROBLEM.THE CAR HAS STOPPED ON ME NUMEROUS TIME AND COULD HAVE CAUSED MANY ACCIDENT. I BEGAN LOOKING AND THIS SEEMS TO BE A COMMON ISSUES AMONG THIS CAR. ITS TIME FOR A RECALL. I MUST SAY THAT I WAS LUCKY TO HAVE A MECHANIC FOR A DAD BECAUSE I WAS QUOTED ALMOST 700 DOLLARS FOR THIS JOB AND LUCKY HE COULD DO THIS FOR FREE WITH ONLY THE COST OF THE PART. *TR
Engine and engine cooling, Aug 1, 2013
DRIVING AND JUST STOPS ON ME. *TR
Engine and engine cooling, Vehicle speed control, Aug 1, 2013
CAR SHUT DOWN WHEN I WAS ON 288 RUNNING 70 HAD TO PULL OVER CUT CAR OFF START IT BACK UP THEN IT DID IT AGAIN 15 MIN LATER ON 95 I BOUGHT A NEW THROTTLE BODY INSTALLED IT AND NOW ITS DOING FINE. *TR
Engine, Fuel/propulsion system, Jul 31, 2013
I WAS DRIVING IN THE RIGHT LANE OF A MAJOR, HEAVILY TRAVELED (WITH MANY TRACTOR TRAILERS), DIVIDED HIGHWAY, TRAVELING AT A SPEED OF BETWEEN 55 AND 60 MPH. ALL OF A SUDDEN, WITHOUT WARNING, THE ENGINE SEEMED TO SHUT DOWN. I COULD NOT ACCELERATE; THE ENGINE WOULD NOT RESPOND. THIS WAS A VERY SCARY SITUATION AS TRUCKS AND CARS HAD TO BREAK, WHILE I STEERED THE CAR TO THE NARROW SHOULDER. THE CAR DIDN'T SEEM TO LOSE POWER STEERING AND THE ENGINE WAS STILL RUNNING (TACH SHOWED 900 TO 1000 RPM). HOWEVER, ENGINE WAS TOTALLY UNRESPONSIVE TO MY DEPRESSING THE ACCELERATOR. I SHUT OFF THE ENGINE, PUT THE FLASHERS ON AND WAITED A FEW MINUTES AND ATTEMPTED TO START THE ENGINE. THE ENGINE STARTED NORMALLY, AND I WAS ABLE TO PULL OUT ONTO THE HIGHWAY. HOWEVER, AFTER DRIVING ABOUT ONE-QUARTER MILE, THE SAME ENGINE SHUTDOWN OCCURRED. CALLED AAA AND HAD THE CAR TOWED. THE AUTO REPAIR CENTER CHECKED FOR TROUBLE CODES. THE THROTTLE BODY ASSEMBLY HAD FAILED AND HAD TO BE REPLACED. I HAVE NOT HAD A PROBLEM SINCE THE REPAIR WAS MADE. SUBSEQUENT TO THE REPAIR, I CHECKED ON THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM. I WAS VERY SURPRISED TO SEE THAT THIS PROBLEM IS NOT UNCOMMON TO FORD OWNERS. I WAS GRATIFIED TO SEE THAT YOUR AGENCY HAS OPENED AN INVESTIGATION INTO THE MATTER. I CALLED CUSTOMER SERVICE AT FORD MOTOR COMPANY TO SEE IF THERE HAS BEEN A RECALL. FORD CUSTOMER SERVICE SAID THERE WAS NO RECALL AND DID NOT ACKNOWLEDGE THAT THERE IS A PROBLEM WITH THE THROTTLE BODY UNIT. I THEN CALLED THE SERVICE DEPARTMENT OF A LOCAL FORD DEALERSHIP. THE SERVICE REP SAID THAT "THEY HAVE SEEN PROBLEMS WITH THE THROTTLE BODY UNIT", BUT CONFIRMED THAT THERE HAS BEEN NO RECALL. *TR
Power train, Engine, Jul 31, 2013
THE CAR WAS BEING DRIVEN ON THE INTERSTATE WHEN THE ENGINE WENT INTO IDLE AND WOULD NOT MAINTAIN SPEED. *TR
Engine and engine cooling, Jul 31, 2013
DRIVING IN THE MIDDLE LANE ON THE FREE WAY, GOING 75 MILES PER HOUR AND MY FUSION WENT INTO A POWER DOWN MODE. I TRIED STEPPING ON THE GAS AND THE CAR JUST SLOWED DOWN. I GOT TO THE SHOULDER AND WHEN THE CAR FULLY STOPPED IT STARTING SHAKING UNCONTROLLABLY UNTIL I TURNED IT OFF. I GAVE IT A MINUTE, TURNED IT BACK ON AND WAITED FOR A BREAK IN TRAFFIC. I GOT BACK INTO THE RIGHT LANE AND MADE IT ABOUT 200 FEET BEFORE IT DID IT AGAIN. I PULLED OVER AGAIN AND GAVE THE CAR ANOTHER MINUTE AND WHEN I TRIED TO TURN IT BACK ON IT HESITATED FOR ABOUT 10 SECONDS BEFORE IT STARTED AGAIN, AND I CREEPED OFF THE FREEWAY GOING ABOUT 10 MILES AN HOUR UNTIL I REACHED A SAFE SPOT TO PARK IT. IT WAS TOWED TO THE DEALER AND IT IS WAITING TO BE SEEN BY A MECHANIC. *TR
Electrical system, Vehicle speed control, Engine, Jul 31, 2013
MULTIPLE INCIDENTS HAVE OCCURRED. THE VEHICLE WILL BE CRUISING AT HIGHWAY SPEEDS, THEN LOSE ALL ENGINE POWER AND THE CAR BEGINS TO SHAKE VIOLENTLY. I NEED TO PUT MY HAZARDS ON AND COME TO A COMPLETE STOP WHEREVER I AM, INCLUDING BUSY TRAFFIC. THE CAR CONTINUES TO SHAKE WHILE SHIFTING INTO PARK. AFTER IN PARK, I TURN THE CAR OFF, WAIT 30 SECONDS, THEN START IT AGAIN. THE SHAKING CEASES UPON RESTARTING, AND WILL DRIVE FINE FOR 5-10 MINUTES BEFORE REPEATING THE INCIDENT OVER AGAIN AND LOSING ALL ENGINE POWER. A FORD DEALERSHIP DIAGNOSED THE PROBLEM AS A FAILED THROTTLE BODY. THE REPAIR COST OVER $500. *TR
Vehicle speed control, Engine, Jul 30, 2013
THIS HAS HAPPENED TWICE. WHEN I REACH SPEEDS AROUND 45 AND ABOVE, THE CAR SEEMS TO STALL AND THE THROTTLE CUTS OUT, LEAVING ME WITHOUT A WAY TO ACCELERATE. I HAVE HAD TO PULL OVER ON THE SIDE OF BUSY HIGHWAYS, LET MY CAR REST FOR A LITTLE BIT THEN START IT BACK UP. IT SEEMS RELUCTANT TO START. TOOK IT TO LOCAL FORD DEALERSHIP AND THEY CONCLUDED IT WAS THE THROTTLE BODY AND I WOULD NEED IT REPLACED. GOOGLED FORD FUSION THROTTLE BODY AND MANY OTHERS HAVE HAD THE SAME THING HAPPEN, INCLUDING ACCIDENTS CAUSE BY IT. *TR
Fuel system, Gasoline, Power train, Engine, Jul 29, 2013
AFTER DRIVING OVER 50 MILES, MY CAR STALLED AND THE WRENCH LIGHT CAME ON. I PULLED OVER AND LET IT IDLE, BUT IT RAN ROUGH. ONCE I TURNED IT OFF AND THEN BACK ON, IT RAN OKAY. IT STALLED AGAIN LATER IN THAT SAME TRIP. THEN IT STALLED AGAIN TWICE ON MY WAY HOME. LUCKILY, I WAS ON A NON BUSY ROAD WITH A SHOULDER. THEN IT SEEMED TO RUN FINE FOR A FEW DAYS, BUT AFTER DRIVING OVER 50 MILES, IT HAPPENED AGAIN. I WAS NERVOUS BECAUSE ONCE IT STALLED AS I WAS TURNING ONTO A ROAD WITHOUT A SHOULDER. I WAS CONCERNED THAT A CAR WOULD COME OVER THE HILL AND HIT ME WHILE I WAS TURNING IT OFF AND RESTARTING IT. WHEN I TOOK IT TO THE DEALER, I WAS TOLD THAT THE PROBLEM WAS WITH THE THROTTLE BODY. WHEN THEY ORDERED THE PART, INITIALLY, I WAS TOLD THE PART WAS ON BACKORDER AND WOULDN'T BE IN UNTIL MID-AUGUST. OBVIOUSLY, THERE IS A MAJOR PROBLEM WITH THIS PART WHEN IT TAKES SO LONG TO GET THE PART. TOTALLY UNACCEPTABLE TO WAIT THAT LONG FOR A PART. NOW TODAY, MY SISTER-IN-LAW, WHO ALSO HAS A 2010 FUSION STARTED HAVING THE SAME PROBLEM AND SHE HAS A LOT LESS MILES ON HER CAR (ABOUT 40,000). READING ALL OF THE ISSUE OTHERS ARE HAVING WITH THIS PART ON THE INTERNET, I FEEL THAT THERE SHOULD BE A RECALL ON THIS PART AND MY REPLACEMENT SHOULD BE COVERED. *TR
Power train, Engine, Jul 29, 2013
I WAS GOING DOWN THE INTERSTATE FELT MY CAR JERK LIKE IT SLIPPED OUT OF GEAR AND THEN I WAS UNABLE TO ACCELERATE, I MANAGED TO PULL OVER TURN THE CAR OFF. AFTER RESTARTING IT, IT WAS FINE. I TOOK IT TO THE DEALERSHIP I PURCHASED IT AT TURNS OUT IT WAS THE THROTTLE BODY, WHICH SEEMS TO BE A COMMON PROBLEM WITH THE 2010 FUSIONS. SINCE IT WAS NO LONGER UNDER WARRANTY I DID SOME RESEARCH ON LINE AND FOUND A TON OF COMPLAINTS JUST LIKE MINE. I CALLED FORD AND ASKED ABOUT THE RECALL HOWEVER MY CAR WAS NOT UNDER RECALL FOR THIS PROBLEM. AND THERE WAS NOTHING THEY WOULD DO TO MAKE IT GOOD. SO I'M STUCK PAYING THE REPAIR BILL FOR SOMETHING EVIDENTIALLY IS A COMMON PROBLEM. IT IS A SAFETY CONCERN AND DANGEROUS. *TR
Vehicle speed control, Engine, Jul 29, 2013
I WAS DRIVING DOWN MY LOCAL STREET AT APPROX 25 MPH. THE ENGINE LOST POWER AND WAS STUCK IN A ROUGH IDLE. THIS HAS HAPPENED AT LEAST 6 TIMES NOW. THIS IS A VERY DANGEROUS SITUATION THAT IS KNOWN TO FORD (FAULTY THROTTLE BODY). SOMEONE IS GOING TO DIE SOON OR GET HURT IN AN ACCIDENT IF THE CAR LOSES POWER LIKE THIS. THERE ARE HUNDREDS OF COMPLAINTS ON THE INTERNET ABOUT THIS KNOWN PROBLEM. FORD SHOULD DO A RECALL NOW! *TR
Power train, Engine, Jul 29, 2013
WHILE DRIVING ON THE INTERSTATE, APPROX. 65-70 MPH, THE VEHICLE SHUDDERS, LOSES ALL THROTTLE RESPONSE, AND THE WRENCH LIGHT AND CHECK ENGINE LIGHT ILLUMINATE ON THE DASH DISPLAY. THE VEHICLE DOES NOT SHUT OFF OR STALL, BUT IT DOES ENTER LIMP MODE. ONCE THE VEHICLE IS SHUT OFF AND RESTARTED THE WRENCH LIGHT IS NO LONGER ILLUMINATED AND THE VEHICLE WILL OPERATE NORMALLY. THIS SITUATION REPEATED 4 DIFFERENT TIMES ON THE INCIDENT DATE. AFTER SPEAKING WITH THE SERVICE MANAGER AT THE LOCAL FORD DEALERSHIP THE PROBLEM WAS ACKNOWLEDGED AS A DEFECTIVE THROTTLE BODY. *TR
Power train, Vehicle speed control, Engine, Jul 28, 2013
WHILE TRAVELING APROX 65MPH DOWN A 4 LANE HWY AT 6:20 AM ON 6/24/13, MY CAR BEGAN TO DECELERATE AND WOULD NOT RESPOND/ACCELERATE WHEN THE GAS PEDAL WAS PRESSED. THE RED "WRENCH" LIGHT LIT UP ON THE INFORMATION CENTER ON THE DASH BOARD. I MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD BEFORE IT FINALLY CUT OFF. I WAITED A MINUTE OR TWO AND TRIED ATTEMPTED TO RESTART THE ENGINE AND IT RESTARTED SUCCESSFULLY. I WAS ABLE TO CAUTIOUSLY CONTINUE DRIVING UNTIL I REACHED A FORD DEALERSHIP LATER THAT MORNING AT WHICH POINT THEY TOLD ME IT THE THROTTLE BODY. THEY WENT ON TO SAY THAT FORD WAS NOT COVERING THIS REPAIR AND THAT THERE WAS NO RECALL IN EFFECT! THIS REPAIR COST ME $300 OF WHICH I COULD NOT SPARE FROM MY BUDGET! THANKFULLY THERE WERE NO CARS OR TRACTOR TRAILER BEHIND WHEN MY CAR BEGAN TO DECELERATE! THIS NEEDS TO BE A SAFETY RECALL IMMEDIATELY, BEFORE MANY PEOPLE ARE KILLED!!!! *TR
Power train, Engine, Jul 28, 2013
I WAS TRAVELING AT APPROXIMATELY 65MPH DOWN A TWO LANE HIGHWAY WHEN I LOST ALL THROTTLE RESPONSE THROUGH MY ACCELERATOR PEDAL. ENGINE WENT TO A VERY "ROUGH" IDLE AROUND 600 - 800 RPM AND THE MAINTENANCE WRENCH INDICATOR LIGHT ILLUMINATED. LUCKILY I WAS TRAVELING DOWN GRADE AND WAS ABLE TO SAFELY COAST THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. AFTER SAFELY PARKING THE VEHICLE I DEPRESSED THE ACCELERATOR PEDAL WITH ABSOLUTELY NO RESPONSE. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP THE SERVICE TECHNICIAN SMILED AND TOLD ME IT WAS THE THROTTLE BODY THAT WAS MALFUNCTIONING. QUOTED ME ON A PRICE FOR A NEW PART AND LABOR WITHOUT EVEN INSPECTING THE VEHICLE ($352)! IF THIS PROBLEM WAS OBVIOUS TO THE TECHNICIAN WITHOUT THE VEHICLE EVEN BEING CHECKED, WHY HASN'T FORD RECALLED THIS PART? *TR
Fuel system, Gasoline, Vehicle speed control, Electronic stability control (ESC), Engine, Jul 27, 2013
THROTTLE BODY SHORTED BATTERY AND CAUSED ENGINE TO STALL IN TRAFFIC. WHEN TRYING TO RESTART, ENGINE SPED UP FAST BECAME VERY DANGEROUS. FORD HAS THESE THROTTLE BODYS ON BACK ORDER... THAT'S SAD. PLS RECALL ASAP BEFORE SOMEONE LOSES THEIR LIFE. *TR
Power train, Electrical system, Engine, Jul 27, 2013
I WAS DRIVING HOME FROM THE STORE TODAY ON A 4 LANE ROAD AND WAS MAKING A LEFT TURN WHEN THE CAR POWERED DOWN TO 1 MPH AND STAYED THERE. THANKFULLY THE CAR I TURNED IN FRONT OF HAD PLENTY OF TIME TO SLOW DOWN TO AVOID ME. I TRAVELED TWO BLOCKS HOME AS THE CAR ONLY ALLOWED ME TO GO 1 MPH WITH THE WRENCH LIGHT ON AND WITH A SLIGHTLY JERKY RIDE. I CALLED MY LOCAL REPAIR SHOP AND THEY GOT ME IN TO TAKE A LOOK AT IT. I ASSUMED BAD GAS OR A FUEL LINE NEEDED TO BE CLEANED, BUT ALSO THOUGHT IT WAS ODD THAT A THREE YEAR OLD CAR NEEDED ANY WORK. THEY TROUBLESHOOTER AND CLEANED THE FUEL LINES AND TOOK OUT THE MOISTURE THEY THOUGHT WAS CAUSING THIS. THE MECHANIC THEN TOOK IT FOR A TEST RUN IN THE LOCAL PARKING LOT WHERE THE CAR SHUT DOWN ON HIM AND ONCE HE RESTARTED THE CAR RAN FINE. HE SAID NO CODES CAME UP BUT WITH INVESTIGATING ONLINE HE FOUND IT TO BE THE FUEL THROTTLE NEEDED TO BE REPLACED AND HE WOULD CALL ME FOR AN ESTIMATE AND THAT I MIGHT WANT TO JOIN THE COMPLAINT ISSUE ONLINE. I WILL RECEIVE MY ESTIMATE ON MONDAY. FORD REALLY NEEDS TO TAKE CARE OF THEIR CUSTOMERS. I HAVE NO PROBLEM PAYING FOR A WEAR AND TEAR ISSUE. I DO HAVE A PROBLEM WITH COMPANIES IGNORING CUSTOMER COMPLAINTS AND NOT TACKLING THE ISSUE BEFORE A DEATH ENSUES. IS IT REALLY WORTH SOMEONE BEING SEVERELY INJURED OR KILLED OVER SAVING YOUR NAME? FUNNY PART IS THAT I CHOOSE TO GO BACK TO AN AMERICAN MADE CAR AFTER WANTING TO SUPPORT THE RECOVERY AND FELLOW FAMILY MEMBERS THAT WORK FOR FORD. I WILL NEVER FORGIVE FORD IF THEY DO NOT TAKE CARE OF THIS AND IF MY CAR IS $400.00 OR MORE IN REPAIR. THIS HAS HAPPENED 4 TIMES NOW AND I AM AFRAID TO DRIVE THE CAR. PLEASE HELP. *TR
Power train, Engine, Jul 27, 2013
WHILE DRIVING ON THE HIGHWAY THE VEHICLE SUDDENLY LOST POWER, THE WRENCH LIGHT TURNED ON AND IT BEGAN TO SHAKE AS IF DRIVING ON A RUMBLE STRIP. I HAD TO PULL THROUGH THREE LANES OF TRAFFIC DURING RUSH HOUR WITHOUT POWER JUST TO REACH THE SHOULDER. I TURNED THE VEHICLE OFF AND HAD TO GATHER MYSELF, REALLY HAPPY NOT TO HAVE BEEN HIT BY OTHER VEHICLES. I ATTEMPTED TO TURN THE VEHICLE BACK ON AFTER A FEW MINUTES AND THE LIGHT HAD TURNED OFF AND EVERYTHING WORKED FINE. THE SAME THING HAPPENED THE NEXT MORNING ON A RESIDENTIAL STREET. TAKING THE CAR INTO A FORD DEALER AS SOON AS I CAN. *TR
Power train, Engine, Jul 26, 2013
TRAVELING APROX 60MPH ON HIGHWAY. LOST POWER. YELLOW WRENCH SYMBOL CAME ON. COASTED TO SAFETY. AFTER SEVERAL MINUTES TIED TO RESTART. RESTARTED NORMALLY. FINISHED TRIP. LATER COMPUTER DIAGNOSIS SHOWED PO2111 AND PO2112. FORD WOULD NOT ASSIST . LATER FOUND MANY HAVE HAD SIMILAR ISSUES. SAFETY PROBLEM! *TR
Power train, Engine, Jul 26, 2013
THE STEERING WHEEL STARTING SHAKING AS THE CAR LOST POWER AND EVENTUALLY COMPLETELY STALLED. AFTER SEVERAL MINUTES IT STARTED BUT WE DIDN'T EVEN GET A MILE FURTHER BEFORE THE SAME THING HAPPENED AGAIN. AS THIS WAS HAPPENING THE CHECK ENGINE LIGHT CAME ON AND A LITTLE WRENCH LAMP LIT UP ON THE INSTRUMENT PANEL. AFTER ABOUT 20 MINUTES WE WERE ABLE TO START THE CAR AGAIN AND DRIVE IT TO A FORD DEALERSHIP SEVERAL MILES AWAY WHERE THEY REPLACED THE THROTTLE BODY 4 DAYS LATER. IT TOOK THEM THAT LONG TO GET THE PART IN BECAUSE THEY HAD TROUBLE FINDING ONE SINCE SO MANY OTHER PEOPLE WERE HAVING THE SAME PROBLEM. *TR
Engine and engine cooling, Vehicle speed control, Jul 26, 2013
WENT TO START CAR IN DRIVEWAY AND IT STARTED IN LIMP MODE. LET IT SIT OVERNIGHT AND IT STARTED FINE AND RAN OKAY FOR ANOTHER 9 DAYS. THEN WHILE DRIVING DOWN RURAL HIGHWAY AT 60 MPH IT WENT INTO LIMP MODE AGAIN. PULLED OVER, WAITED, RESTARTED, HOPING TO GET TO THE NEXT CITY. HOWEVER, AFTER ANOTHER 7 OR 8 MILES, IT WENT INTO LIMP MODE AGAIN AND I PULLED OFF INTO A PARKING LOT. HAD IT TOWED BACK TO DEAL. FORD SERVICE TOLD ME THIS WAS THE THIRD INSTANCE THEY HAD IN THE LAST WEEK OR TWO, THAT FORD IS NOT PRODUCING THESE PARTS (FOR A KNOWN DEFECT!), AND THAT IT TOOK THEM EIGHT DAYS TO GET THE LAST PART. BESIDES THIS BEING A HUGE SAFETY ISSUE, IT IS A MAJOR INCONVENIENCE THAT PARTS ARE UNAVAILABLE AS WELL. FORD NEEDS TO RECTIFY THIS PROBLEM ASAP BEFORE SOMEONE IS KILLED! MY FATHER RETIRED FROM FORD AND WE HAVE NEVER DRIVEN ANY OTHER KIND OF VEHICLE BUT THIS SITUATION IS MAKING ME RE-EVALUATE MY LOYALTY TO FORD PRODUCTS. *TR