2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
793 reports, newest first. Show all
Fuel system, Gasoline, Power train, Engine, Jul 25, 2013
DRIVING DOWN INTERSTATE AT 70 MILES PER HOUR IN FAR LEFT LANE WHEN VEHICLE UNEXPECTEDLY LOSES POWER. ACCELERATOR PEDAL COMPLETELY UNRESPONSIVE, AND ENGINE SPEED DROPS TO APPROXIMATELY 800 RPM. I HAD TO QUICKLY MANEUVER ACROSS TWO LANES, WHICH WERE OCCUPIED BY TRACTOR TRAILERS TO GET TO RIGHT SHOULDER. CAME EXTREMELY CLOSE TO HAVING A MAJOR ACCIDENT DURING HEAVY TRAFFIC WHICH WOULD HAVE CERTAINLY INVOLVED 15-20 VEHICLES DUE TO SUDDEN ONSET AND HEAVY TRAFFIC. VEHICLE IDLED EXTREMELY ROUGH UPON STOP. VEHICLE WOULD RESTART AND OPERATE NORMALLY FOR AN UNKNOWN AMOUNT OF TIME, THEN THE SAME ISSUE WOULD HAPPEN AGAIN. THIS APPEARS TO BE A VERY COMMON PROBLEM FOR FORD FUSIONS BUILT PRIOR TO LATE 2011 AND FORD ESCAPES. THIS IS A VERY DANGEROUS MALFUNCTION, AND A RECALL SHOULD ABSOLUTELY BE ISSUED. ONLINE RESEARCH HAS A CONSENSUS THAT THE PROBLEM IS A BAD THROTTLE BODY. THERE ARE HUNDREDS AND HUNDREDS, IF NOT THOUSANDS, OF THE EXACT SAME PROBLEM FROM THESE VEHICLES. I HAVE BEEN VERY SATISFIED WITH THIS VEHICLE UNTIL THIS POINT. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 25, 2013, crash
WHEN TRAVELING DOWN THE ROAD IN TYPICAL CONDITIONS THE POWER COULD CUT OUT ON THE ENGINE. ELECTRICAL POWER WOULD STILL BE ON BUT NO POWER WOULD GO TO THE ENGINE FORCING ME TO PULL OFF THE ROAD AND RESTART. THIS HAS HAPPENED SEVERAL TIMES AND CAUSED A MINOR BUMP WITH A TRAFFIC BARREL. FORD LISTS THIS AS SERVICE NOTICE WHEN IT SHOULD BE A RECALL, I COULD HAVE BEEN KILLED HAD I NOT HAD ENOUGH ROOM TO AVOID THE SEMI TRUCK SPEEDING BEHIND ME. *TR
Vehicle speed control, Engine, Jul 25, 2013
WHILE DRIVING THE VEHICLE IT SEEMED TO LOOSE POWER AND WAS IDLING ROUGH. WAS ABLE TO PULL OFF THE ROAD, OPENED THE HOOD AND THE ENGINE WAS SHAKING AND RUNNING ROUGH. VEHICLE WAS ONLY GOING A COUPLE MILES AN HOUR AS DRIVER TRIED TO MAKE IT BACK TO HIS MOTEL, WHEN THE VEHICLE JUST TURNED OFF. DRIVER LET THE VEHICLE SIT FOR A MINUTE AND THEN TRIED TO START IT AGAIN, AND IT STARTED UP. THE VEHICLE WOULD RUN BUT IT HAS EXTREMELY LIMITED POWER. VEHICLE WAS TAKEN TO THE NEAREST FORD DEALERSHIP WHERE IT WAS DETERMINED THAT IT WAS A FAILED THROTTLE BODY AND THAT THE PART WAS ON NATIONAL BACK ORDER. HAD TO WAIT TWO WEEKS FOR THE PART TO BECOME AVAILABLE. *TR
Vehicle speed control, Engine, Jul 25, 2013
DRIVER WAS DRIVING 2010 FORD FUSION APPROXIMATELY 50 MPH WHEN THE VEHICLE STARTED TO SHAKE AND DECELERATE. IT FELT LIKE THE VEHICLE WAS LOSING POWER. DRIVER HAD TO PUT HAZARD LIGHTS ON AND PULL OFF THE ROAD. THE VEHICLE WAS TURNED OFF AND THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND DRIVE SLOWLY TO A CONVENIENCE STORE WHERE SHE WAS ABLE TO CALL TO BE TOWED TO THE NEAREST FORD DEALERSHIP. WHEN THE VEHICLE ARRIVED AT THE FORD DEALERSHIP IT WAS DIAGNOSED AS HAVING A THROTTLE BODY FAILURE. THE VEHICLE IS CURRENTLY STILL IN THE SHOP WAITING FOR THE THROTTLE BODY ASSEMBLY TO BE AVAILABLE TO REPLACE THE FAULTY PART. CURRENTLY THE DRIVER IS WITHOUT THE VEHICLE THAT IS REQUIRED FOR THEM TO DO THEIR JOB. *TR
Power train, Vehicle speed control, Engine, Jul 24, 2013
I WAS DRIVING TO MY FRIENDS AND ALL OF A SUDDEN MY CAR STALLED ON ME. IT WOULDN'T MOVE WHEN I PUSHED ON THE GAS IT JUST SLOWED DOWN WHILE MY BATTERY LIGHT WRENCH LIGHT AND ENGINE LIGHT CAME ON. IT WAS DEAD. I SHUT THE CAR OFF AND TURNED IT BACK ON AND IT WAS FINE LIKE NOTHING HAPPENED. LESS THAN A MILE IT DID IT AGAIN ON A BUSY ROAD. I WAS FREAKING OUT AND WORRIED ABOUT MY LIFE ON THE BUSY ROAD. SO I SHUT IT OFF AGAIN AND STARTED AND LUCKY I MADE TO THE FORD SERVICE BEFORE IT DID IT AGAIN AND DECIDED TO HAVE THEM CHECK IT OUT. THE THROTTLE BODY GAD TO BE REPLACED AND WAS THE REASON WHY MY CAR WAS ACTING UP. I THANK GOD THAT I WASN'T ON THE FREEWAY AROUND RUSH HOUR TIME. *TR
Fuel system, Gasoline, Power train, Engine, Jul 24, 2013
CAR WAS IDLING IN PARK. PUT CAR IN DRIVE, STARTED MOVING FORWARD SLOWLY AND THE ENGINE STARTED TO SHAKE, LOST THROTTLE CONTROL, CHECK ENGINE AND WRENCH LIGHTS ILLUMINATED. ENGINE DIED WITHIN ABOUT 10 SECONDS. TURNED THE IGNITION OFF AND RESTARTED THE CAR. IT RAN NORMALLY FOR ABOUT 25 FEET AND EXHIBITED THE SAME SYMPTOMS AS BEFORE. RESTARTED THE CAR AGAIN AND WAS ABLE TO LIMP THE CAR TO A SUITABLE PARKING SPACE ABOUT 250 FEET AWAY. AFTER SITTING FOR A MINUTE WITH THE CAR OFF, I STARTED IT AGAIN AND IT RAN NORMAL FOR THE REST OF THE DAY. I DROVE TO THE NEAREST AUTOZONE AND HAD THEM SCAN THE COMPUTER CODES. FOUND P2111 - THROTTLE ACTUATOR CONTROL. *TR
Engine and engine cooling, Power train, Jul 24, 2013
VEHICLE ACTED AS IF IT WAS GOING TO CUT OFF BUT DID NOT CUT OFF ACCELERATION WAS IMPOSSIBLE UNLESS I CUT THE CAR COMPLETELY OFF AND RESTARTED IT THEN WAS ABLE TO CONTINUE ON FOR ABOUT TWO MINUTES THEN SAME THING HAPPENED. *TR
Fuel system, Gasoline, Power train, Engine, Jul 24, 2013
WHILE ACCELERATING UP A HILL OR INCLINE, THE MOTOR POWERED DOWN TO THE POINT OF STALLING, WHEREBY I WAS ALMOST INVOLVED IN AN ACCIDENT. THIS HAS HAPPENED TWICE TODAY, AND ON ONE OCCASION IN DECEMBER 2012, BUT THE SPECIFICS I CANNOT RECALL. *TR
Engine, Jul 24, 2013
ENGINE IS SURGING WHEN STOPPED AT LIGHTS AND NOW WHEN AIR CONDITIONER IS ON IT GOES ALMOST OFF WHILE THE SURGE HAPPENS THEN COMES BACK ON WHEN THE SURGE STOPS. I HAVE TO KEEP MY FOOT ON THE BRAKE TIGHT AS THE CAR WANTS TO MOVE. HAPPENS EVERY 5-10 SECONDS OR SO AND EVERY TIME I AM AT IDLE. WHEN PULLING INTO GARAGE AT SLOW SPEED THE CAR SURGES SO I HAVE TO DRIVE WITH MY FOOT ON THE BRAKE. *TR
Fuel system, Gasoline, Equipment adaptive/mobility, Engine, Jul 23, 2013
I WAS VERY WORRIED WHEN MY CAR APPEARED TO JUST TURN OFF AS I WAS SLOWING DOWN FROM THE INTERSTATE. I THOUGHT IT WAS A FLUKE, BAD CONNECTION AND HOPED IT WOULD NEVER DO IT AGAIN. CAR DID START BACK UP WITH NO ISSUES, THAT DAY. UNFORTUNATELY, IT HAPPENED A LOT ON SATURDAY 7/20/13. I PARKED THE CAR AND NEVER DROVE IT SUNDAY. CALLED FORD FIRST THING MONDAY - 7/22/13 AND THEY WERE TOO BUSY TO HELP. I HAD TO TAKE MY CAR TO A NON DEALERSHIP AND THEY CONFIRMED IT WAS THE THROTTLE BODY. I HAD PREVIOUSLY RESEARCHED AND WROTE DOWN THE CODES THAT WOULD POSSIBLY COME UP. AS THE OTHER COMPANY STATED THIS IS A KNOWN ISSUE, I THANKFULLY HAVE AN EXTENDED WARRANTY TO COVER COST BUT I WAS ADVISED THAT THIS IS AROUND $1,000. FORD IS CHARGING ME MY DEDUCTIBLE FOR A KNOWN SAFELY ISSUE THAT HAS NOT BEEN RECALLED? WHY? WHEN? IM HOPING BY ADDING TO THE LIST WE CAN MAKE SURE THEY TAKE CARE OF THEIR CUSTOMERS BEFORE THEY ISSUE ARISES RATHER THAN AFTER WE ARE STUCK ON THE SIDE OF THE ROAD. I'VE BEEN WITHOUT A CAR FOR 2 DAYS AND NO CONCERN OF FORD. I NEED A RELIABLE CAR, AS IM STILL PAYING FOR IT. ALL OF THE ISSUES ARE EXACTLY FOLLOWING THESE ARTICLES - HTTP://WWW.USATODAY.COM/STORY/MONEY/CARS/2013/02/25/PROBE-FORD-CARS-SUVS-STALLING/1945799/ AND HTTP://WWW.FOXNEWS.COM/LEISURE/2013/02/25/FEDS-PROBE-725000-LIMP-FORD-MERCURY-VEHICLES-FOR-FAULT/ I'VE HAD HORRIBLE SERVICE FROM FORD AND WOULD PREFER A NON PARTISAN COMPANY TO FIX BUT I AM FORCED TO GO BACK TO THEM TO TAKE CAR OF ISSUE. *TR
Vehicle speed control, Engine, Jul 23, 2013
WHILE DRIVING ON A CROWDED HIGHWAY THE VEHICLE LOST ALL ABILITY TO ACCELERATE OR MAINTAIN SPEED. WRENCH LIGHT WAS ILLUMINATED, CAR DID NOT STALL. ONCE BROUGHT TO THE DEALERSHIP NO CODE WAS AVAILABLE. *TR
Power train, Engine, Jul 22, 2013
MY CAR STALLED 3 TIMES WHILE DRIVING AT VARIOUS SPEEDS. TOOK IT TO LOCAL REPAIR SHOP. SHOP WAS UNABLE TO OBTAIN PART #DS7Z*9E926*D THROTTLE BODY FROM 11 DEALERSHIPS UNTIL MID AUGUST. I WAS CONCERNED THAT ANY REPLACEMENT PART WE WOULD FIND WOULD ALSO BE DEFECTIVE AND I DIDN'T WANT TO PAY FOR THE REPAIR TWICE. I CALLED MY DEALERSHIP DIRECTLY AND WAS TOLD THAT THEY HAD 8 PARTS IN STOCK, BUT THEY WERE "SERVICE ONLY" PARTS FOR THE DEALERSHIP SERVICE DEPARTMENT. I SAID I ALREADY HAD TIME AND LABOR INVESTED AT THE SHOP AND DIDN'T WANT TO HAVE TO PAY TWICE. I ALSO ASKED IF THE PARTS THEY HAD IN STOCK WERE "GOOD PARTS" AND ASKED WHY THEY WERE ON BACKORDER ALMOST A MONTH. NOT HAVING MY CAR REPAIRED WAS NOT AN OPTION AND I MADE THAT CLEAR TO THE DEALERSHIP PARTS DEPARTMENT AS WELL AS THE SERVICE DEPARTMENT. THEY FINALLY AGREED TO SELL ME THE PART AND ASSURED ME THAT THE PARTS THEY HAD IN STOCK WERE "GOOD PARTS". I KEPT ALL OF MY PAPERWORK AS WELL AS THE DEFECTIVE PART. SEEMS LIKE A STRONG CANDIDATE FOR A RECALL IF 11 DEALERSHIPS WERE UNWILLING TO SELL THIS PART TO LOCAL REPAIR SHOPS. *TR
Electrical system, Vehicle speed control, Engine, Jul 22, 2013
I WAS DRIVING MY 2010 FORD FUSION ON HIGHWAY 31, IT WAS VERY CLOUDY AND HARD RAIN WAS COMING DOWN FAST. I REACHED 40 MILES AN HOUR AFTER ALMOST PUSHING MY FOOT SO HARD ON THE PEDDLE. ALL THE SUDDEN THE CAR STARTED LOSING POWER, SLOWLY GOING DOWN. WRENCH LIGHT CAME ON, VEHICLE STARTED SHAKING, AND RIGHT AT THE BEST TIME I HIT THE BRAKE AND THE CAR TURNED OFF, IT WOULD NOT TURN BACK ON. I HAD TO HAVE MY VEHICLE TOWED TO THE FORD DEALERSHIP. MY VEHICLE HAS BEEN IN THE SHOP A TOTAL OF 4 TIMES AND THIS PROBLEM IS STILL NOT FIXED, I AM SO UNEASY WHEN DRIVING MY CAR, HOPING IT WILL NOT TURN OFF AND LEAVE ME STRANDED. I AM VERY SCARED TO DRIVE MY VEHICLE, IT IS THE ONLY WAY OF TRANSPORTATION FOR ME. I AM VERY UPSET ABOUT EVERYTHING AND IT STILL IS NOT FIXED. TERRIBLE VEHICLE, TERRIBLE SERVICE FROM THE FORD SERVICE PEOPLE. TOTALLY DEVASTATED THAT I MAKE A CAR PAYMENT ON MY VEHICLE WHICH IS COVERED UNDER WARRANTY AND I AM IN HARM. *TR
Engine, Fuel/propulsion system, Jul 22, 2013
VEHICLE GOES INTO "LIMP-HOME" MODE SUDDENLY AND UNEXPECTEDLY. HAPPENED ON I-95 AND WAS LUCKY I COULD PULL OVER WITHOUT GETTING KILLED. DEALER COULD NOT FIND PROBLEM ALTHOUGH THIS SHOULD HAVE BEEN WELL-KNOWN TO THEM BY THEN. HAPPENED SEVERAL TIMES SINCE AND GOT WORSE AND NOW CAR IS IMMOBILE AND TOO DANGEROUS TO DRIVE. APPARENTLY A PROBLEM WITH FUEL INJECTION THROTTLE BODY WHICH FORD IS WELL AWARE OF AND PART IS BACK-ORDERED 7-10 DAYS (THEY SAY). NHTSA INITIATED AN INVESTIGATION OF PROBLEM IN FEB 2013 BUT FORD HAS NOT INFORMED CUSTOMERS OF THIS VERY DANGEROUS SITUATION NOR OFFERED ANY FIX. SEEMS UNCONSCIONABLE TO ME. WHAT DOES NHTSA PROPOSE TO DO ABOUT THIS AND WHY HASN'T IT DONE SO? THIS SITUATION IS LITERALLY WITHOUT EXAGGERATION A DANGER TO HUMAN LIFE AND THE MANUFACTURER DOES NOTHING. WHAT IS NHTSA FOR? *TR
Power train, Engine, Jul 22, 2013
I WAS AT A LEFT TURN LIGHT AND WHEN I DROVE THROUGH THE LIGHT TO MAKE THE LEFT TURN MY CAR STARTED SHAKING AND THE WRENCH LIGHT CAME OUT. WHEN I WAS HITTING THE GAS IT DIDN'T GO SO I PULLED OVER AND TURNED THE CAR OFF. I WAITED A WHILE AND TURNED IT ON AND IT STARTED UP FINE. SO I STARTED DRIVING A LITTLE MORE AND IT DID IT AGAIN. I TURNED THE CAR OFF FOR A WHILE AND I TURNED IT BACK ON AND WAS ABLE TO DRIVE IT HOME SINCE I LIVED CLOSE BY. THE WRENCH LIGHT TURNED OFF BUT THE ENGINE LIGHT STAYED ON. I GOT UP THAT MORNING AND DROVE IT TO A NEIGHBORHOOD SHOP AND THEY SAID THE ONLY THING WRONG WITH IT WAS A SECURITY ERROR AND THAT IT WAS FINE. I PICKED IT UP FROM THE SHOP AND I WAS ABLE TO GET DOWN THE STREET WHEN MY CAR CUT OFF. RADIO AND ALL THE INTERIOR LIGHTS WERE ON BUT THE CAR ITSELF CUT OFF AND THE BATTERY LIGHT SHOWED UP. I WAS ABLE TO AGAIN DRIVE IT HOME. I DID SOME RESEARCH AND I DIDN'T REALIZE HOW MANY OTHER PEOPLE WERE HAVING THIS SAME ISSUE AND THEY SAID IT'S THE THROTTLE BODY WHICH WOULD COST ABOUT 600 - 800 DOLLARS TO FIX. THERE SHOULD BE A RECALL ON THIS BECAUSE THIS IS HAPPENING TO WAY TOO MANY PEOPLE AND THIS IS A THREE YEAR OLD CAR. I HAD MY DAUGHTER IN THE CAR BOTH TIMES. *TR
Electrical system, Vehicle speed control, Engine, Jul 21, 2013
60 MPH ON HIGHWAY. WRENCH LIGHT CAME ON. LOST POWER. COASTED TO SIDE OF ROAD (LUCKILY SAFELY). TURNED CAR OFF. RESTARTED AFTER A FEW MINUTES. CONTINUED ABOUT 1/2 MILE. HAPPENED AGAIN. DID SAME THING. CONTINUED ANOTHER 1/2 MILE. DID IT AGAIN. ENGINE SHUTTERED THIS TIME. CHECK ENGINE LIGHT REMAINS ON. WAS ABLE TO RESTART VEHICLE AND GET HOME (APPROXIMATELY 2 MILES). HAPPENED ONCE SHORTLY AFTER USED VEHICLE PURCHASE IN 2011 BUT NEVER DID AGAIN UNTIL NOW. INTERNET SEARCH INDICATES DEFECTIVE THROTTLE BODY PART IS CAUSE. VERY UNSAFE PARTICULARLY IN HIGHWAY DRIVING WHEN THIS HAPPENS! JUST PURCHASED A SECOND 2011 FORD FUSION SE (2011) FOR OUR TEENAGER. CONCERNED ABOUT OUR CHILD'S SAFETY. FORD NEEDS TO ISSUE A RECALL!. *TR
Engine, Jul 20, 2013
LEAVING DRIVEWAY VEHICLE APPEARED TO LOOSE ALL POWER FROM THE ENGINE, IT DID NOT STALL, ENGINE INDICATOR LIGHT CAME ON THE FIRST ATTEMPT TO LEAVE BACKED CAR UP INTO DRIVE WAY. CHECKED ALL FLUIDS ENGINE OIL, TRANSMISSION OIL WERE BOTH IN THE APPROPRIATE RANGE. RESTARTING THE CAR ENGINE LIGHT CLEARED, SECOND ATTEMPT TO LEAVE CAR HESITATED AND THEN DID STALL CHECK ENGINE LIGHT RETURNED AND STAYED ILLUMINATED. RESTARTING THE VEHICLE AND RETURNED HOME. LET VEHICLE SET ABOUT TEN MINUTES, RESTARTED ENGINE LIGHT STAYED ON, DROVE CAR SHORT DISTANCE ABOUT .25 MILES DID NOT STALL OR HESITATE HOWEVER CHECK ENGINE LIGHT REMAINED ILLUMINATED. *TR
Power train, Engine, Jul 20, 2013
TRAFFIC SLOWED SUDDENLY FROM ABOUT 65MPH TO ABOUT 20-30 MPH SO I HAD TO APPLY MY BRAKES VERY SUDDENLY AND HARD TO AVOID REAR ENDING SOMEONE. TRAFFIC KEPT MOVING AND I REGAINED A SPEED OF ABOUT 40 MPH JUST AFTER THIS I FELT THE CAR MAKE A SUDDEN HARD JERK AND CAR STARTED DECELERATING ON IT'S OWN. I TRIED PUSHING THE GAS PETAL, BUT NOTHING HAPPENED IT WOULD NOT SPEED UP IT KEPT LOOSING SPEED AND EVENTUALLY GOT DOWN TO 1 - 2 MPH. I PULLED THE CAR OVER INTO THE EDGE OF THE RIGHT LANE SO I WAS PARTIALLY ON GRASS AND ON PART OF THE ROAD. I PUT MY HAZARDS ON AND KEPT COASTING BECAUSE IT FELT LIKE THE CAR WAS GOING TO STALL IT WAS SHAKING AND JERKING LIKE IT WANTED TO STALL OUT. I STOPPED THE CAR AND LEFT IT RUNNING I WAS AFRAID IF I SHUT THE CAR COMPLETELY OFF THAT IT WOULD NOT RE-START AGAIN. I THEN DROVE THE CAR HOME WITH MY HAZARDS ON DOING 1 TO 5 MPH ON THE WAY HOME FOR ABOUT 2 MILES. THE WRENCH TOOL LIGHT HAD COME ON WHEN THIS HAPPENED. ONCE I GOT THE CAR HOME I SHUT IT OFF AND RESTARTED AND JUST DROVE BACK AND FORTH IN MY DRIVEWAY. I SHUT THE CAR OFF AND ON ABOUT 3 TIMES AND THEN IT SEEMED TO BE RUNNING NORMAL AND THE TOOL WRENCH LIGHT SHUT OFF. NOT GOING TO DRIVE IT UNTIL I CAN GET IT TO THE FORD DEALER TO HAVE IT LOOKED AT. *TR
Vehicle speed control, Engine, Jul 20, 2013
I WAS DRIVING MY CAR AND HAD GONE APPROX 1-1/2 - 2 MILES DOWN THE ROAD AND THE CAR WAS DRIVING FINE THEN ALL OF A SUDDEN MY CAR STARTED TO HESITATE AND WOULD BARELY MOVE. I PULLED OVER ON A SIDE ROAD AND TURNED MY CAR OFF AND RESTARTED IT SOUNDED FINE I TURNED AROUND AND PULLED ONTO MAIN ROAD AGAIN AND AGAIN THE CAR STARTED PUTTERING AND WOULD BARELY MOVE I MANAGED TO GET CAR OFF THE ROAD. I HAD IT TOWED TO TASCA FORD WHERE THEY SAID THE THROTTLE BODY NEEDED TO BE REPLACED. IT HAS BEEN A WEEK NOW AND I STILL DON'T HAVE MY CAR AND THEY CAN'T TELL ME WHEN THE NEW PART WILL COME IN BECAUSE IT IS BEING MANUFACTURED? THEY ARE ALSO STATING THEY HAVE 18 - 20 CARS WAITING FOR THIS SAME PART. *TR
Vehicle speed control, Engine, Jul 20, 2013
FIRST INCIDENT: ON 05/21/2013 CAR HESITATED WHEN PUSHING ACCELERATOR PEDAL AFTER GOING DOWNHILL TO A STOP AND THEN ATTEMPTING TO REACH NORMAL SPEED IN OUR HOUSING DEVELOPMENT (SEE EARLIER REPORT ON 07/18/2013 FOR CONFIRMATION NUMBER: 10525593 AND CAR DEALER RECEIPTS ENCLOSED FOR 05/21/2013). ...UPDATED 08/16/13 *BF SECOND INCIDENT: ON 06/21/2013 CAR DID NOT RESPOND BEYOND IDLE SPEED AFTER PUSHING ACCELERATOR PEDAL TO MOVE FROM STOP LIGHT AND DRIFTED TO NEARBY PARKING LOT WITH NO ACCELERATOR PEDAL RESPONSE BEYOND IDLE POWER (SEE EARLIER REPORT ON 07/18/2013 FOR CONFIRMATION NUMBER: 10525593 AND CAR DEALER RECEIPTS ENCLOSED FOR 06/21/2013) ...UPDATED 08/16/13 *BF *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 19, 2013
WHILE ACCELERATING, CRUISING OR AT IDLE, THE ENGINE STALLS THEN DIES. WHEN RESTARTING ENGINE STUMBLES BADLY AND DIES. THIS HAPPENS IN TRAFFIC, ACCELERATING INTO INTERSECTIONS, AT HIGHWAY SPEEDS, ETC. MIL IS NOW ON CONSTANTLY. VEHICLE IS COMPLETELY UNUSABLE BECAUSE IT IS PAST THE WARRANTY PERIOD. WE WILL BE REPLACING THE THROTTLE BODY AT OUR OWN EXPENSE, BUT WOULD LIKE FORD TO REIMBURSE US. *TR
Fuel system, Gasoline, Power train, Engine, Jul 19, 2013
I WAS DRIVING ON MY WAY TO WORK WHEN MY CAR LOST POWER I PULLED OVER TURNED THE CAR OFF. UPON RESTARTING IT THE CHECK ENGINE LIGHT WAS ON, I PRECEDED TO WORK. WHEN I GOT OFF OF WORK AND WENT HOME THE CHECK ENGINE LIGHT WAS OFF. A WEEK LATER THE SYMPTOMS HAPPENED AGAIN THIS TIME IT WAS MORE THEN ONCE. CLOSE TO A TOTAL OF 10 TIMES IN A ONE HOUR PERIOD. *TR
Vehicle speed control, Engine, Jul 19, 2013
I WAS DRIVING DOWN A HIGHWAY WHEN THE ENGINE SUDDENLY LOST POWER WITHOUT WARNING. I QUICKLY WENT FROM 70 MPH TO 50 MPH AND CONTINUED TO SLOW. THE VEHICLE ENGINE LIGHT CAME ON THE INSTRUMENT PANEL AND MY RPMS DROPPED BELOW 500. I WAS ABLE TO SAFELY PULL OVER TO THE SHOULDER. I TURNED THE CAR OFF, WAITED A FEW MINUTES, AND STARTED IT. THE CAR STARTED AND IDLED JUST FINE. I REVVED THE ENGINE A FEW TIMES. RPMS STAYED IN THE NORMAL RANGE. I PUT THE CAR IN GEAR AND STARTED TO MOVE. IMMEDIATELY THE ENGINE LIGHT CAME BACK ON AND THE RPMS DROPPED AGAIN. I HAD THE CAR TOWED TO A REPAIR SHOP WHERE THEY INFORMED ME THE THROTTLE BODY HAD FAILED AND IT REQUIRED REPLACEMENT. THE TOW AND REPAIRS COST ME OVER $500. *TR
Electrical system, Engine, Jul 18, 2013
LIKE MANY OTHERS, EXPERIENCED THROTTLE BODY FAILURE AT HIGHWAY SPEED. NARROWLY AVOIDED ACCIDENT AS I MANEUVERED VEHICLE OFF HIGHWAY. PART IS ON NATIONAL BACK ORDER WITH NO ESTIMATE ON AVAILABILITY. NUMEROUS EMAILS TO FORD WITH NO RESPONSE. *TR
Fuel system, Gasoline, Power train, Engine, Jul 18, 2013
DATE AND MILEAGE OF INCIDENT ARE GUESSES. HAS HAPPENED ON MULTIPLE OCCASIONS. WHEN DRIVING VEHICLE ON HIGHWAY OR LOCAL ROADS, ENGINE STALLS AS IF IT HAD NO POWER, HOWEVER, THE TACHOMETER INDICATES ENGINE STILL RUNNING. EACH TIME THIS OCCURS, VEHICLE HAS TO BE STEERED ON TO SHOULDER. WHEN PULLING ONTO SHOULDER, IT VIBRATES TREMENDOUSLY. AFTER IT STOPS, YOU MUST PUT IT INTO PARK, THEN RESTART THE ENGINE. BROUGHT VEHICLE TO GOODYEAR WHERE IT WAS IDENTIFIED AS A P2111 FAULT. IT WAS SUGGESTED THAT IT BE BROUGHT TO A LOCAL FORD DEALER FOR SERVICING. BROUGHT TO THE LOCAL FORD DEALERSHIP A WEEK AGO. CONFIRMED AS P2111 FAULT. PART HAD TO BE ORDERED WHICH TOOK APPROXIMATELY 6 DAYS TO RECEIVE. AS OF THIS COMPLAINT, STILL WAITING ON SERVICE TO BE COMPLETED. *TR