2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
793 reports, newest first. Show all
Vehicle speed control, Engine, Jul 5, 2013
WAS ACCELERATING TO ENTER FREEWAY WHEN ENGINE WENT TO IDLE AND CAR BEGAN TO SLOW DOWN. PULLED ONTO MEDIAN AND TRIED TO REV ENGINE BUT NO RESPONSE. TURNED ENGINE OFF AND BACK ON AND THE CAR DROVE FINE FOR A FEW MINUTES BEFORE EXHIBITING SAME BEHAVIOR. THIS TIME PULLED OFF FREEWAY AND WAITED FOR SOMEONE TO COME GET THE CAR. AFTER 30 MINUTES OR SO WE TRIED THE CAR AGAIN AND IT DROVE FINE ALL THE WAY TO THE DEALERSHIP. ONCE THERE THEY DETERMINED THAT THE THROTTLE BODY WAS BAD AND CHARGED US QUITE A BIT TO REPLACE IT. *TR
Power train, Engine, Jul 5, 2013
2010 FORD FUSION SE WRENCH LIGHT COMES ON AND THE CAR STOPS DRIVING ON THE HIGHWAY,STREET AND IN AN INTERSECTION. THE WRENCH LIGHT COMES ON AND THE CAR LOSES ITS ACCELERATION COMPLETELY. THE CAR WILL START TO STALL AND SHAKE.THE DEALERSHIPS CAN'T FIND OUT WHY THIS IS HAPPENING. FORD WILL NOT CALL A RECALL FOR THIS ISSUE AND FORD STATED THE PART FOR THIS VEHICLE IS ON BACK ORDER WITH NO ETA. I'M NOT THE ONLY PERSON WITH THIS KNOWN ISSUE. IF YOU GOOGLE THE WRENCH LIGHT YOU WILL SEE A NUMBER OF 2010 FUSION OWNERS HAVE THIS PROBLEM. THIS PROBLEM IS GROWING AT A RAPID RATE AND FORD HAS YET TO DO ANYTHING ABOUT THIS SITUATION. WHAT WILL IT TAKE FOR SOMEONE TO GET KILLED BEFORE FORD MOTOR COMPANY TAKE THIS ISSUE SERIOUS. *TR
Engine, Jul 5, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ENGAGED INTO LIMP MODE WHILE DRIVING 70 MPH. THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS AND WAS POWERED OFF. THE VEHICLE RESUMED NORMALLY ONCE RESTARTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC OR REPAIRS PERFORMED. THE FAILURE AND CURRENT MILEAGE WAS 75,000.
Vehicle speed control, Engine, Jul 5, 2013
AS I WAS DRIVING AT APPROXIMATELY 40 MPH ON A BUSY 4 LANE HIGHWAY,AND MY ENGINE LOST ALL POWER. IT SLOWED TO ABOUT 3 MPH AND WOULD NOT ACCELERATE AT ALL, NEARLY CAUSING A MAJOR CRASH. I HAD TO PROCEED FOR A DISTANCE TO FIND A PLACE TO PULL OFF THE ROAD. I TURNED THE CAR OFF FOR MAYBE 5 MINUTES THEN RESTARTED THE CAR AND IT SEEMED TO BE OVER THE PROBLEM. I CONTACTED THE LOCAL DEALER AND WAS TOLD IT WAS THE "THROTTLE BODY" THAT WAS CAUSING THE PROBLEM AND THEY DID NOT HAVE ANY ON STOCK SINCE THEY HAVE BEEN REPAIRING OTHER VEHICLES WITH THIS PART... THE PROBLEM HAS HAPPENED 3 MORE TIMES NOW AND BECAUSE IT IS A SAFETY ISSUE I NEED TO REPLACE THE PART MYSELF AND NOT WAIT FOR FORD. MY CAR HAS NOW PASSED 36,000 MILES AND IS NOT COVERED BY WARRANTY. *TR
Power train, Vehicle speed control, Engine, Jul 4, 2013
DRIVING ON MY WAY HOME. A WRENCH LIGHT ILLUMINATED IN THE DASH AND THE CAR LOST IT POWER INSTANTLY. SLOWING DOWN TO A COMPLETE STOP. MY LATEST INCIDENT WAS MUCH SCARIER. I WAS ON THE CROSS ISLAND PARKWAY IN THE BRONX GOING WITH THE TRAFFIC. THANK GOD I WAS IN THE SHOULDER, IT HAPPENED AGAIN. THE CAR WAS GOING ABOUT 60 MPH AND THE SAME THING HAPPENED. I WAS ABLE TO GET ON THE SHOULDER WITH OUT ANYONE RUNNING INTO THE BACK OF ME. THE CAR CAME TO A COMPLETE STOP AND WAS JERKING LIKE CRAZY. I TURNED IT OFF AND IT STARTED BACK UP AND I WENT FROM BRONX NY TO EASTERN LONG ISLAND SCARED AS HELL IN THE RIGHT LANE JUST IN CASE IT HAPPENED AGAIN. AND THERE ARE OTHER TIMES AS WELL. *TR
Power train, Engine, Jul 4, 2013
MY DAUGHTER WAS RETURNING FROM A VACATION IN NORTHWEST FLORIDA AND WAS DRIVING THROUGH OPP, ALABAMA, WHEN HER 2010 FUSION STARTING JERKING BADLY. THE CHECK ENGINE AND THROTTLE CONTROL WARNING LIGHTS CAME ON. SHE PULLED OVER, TURNED THE ENGINE OFF, WAITED A FEW MINUTES, AND RESTARTED. AS SOON AS SHE PUT IN GEAR, THE CAR STARTING SHAKING AND SHE WAS UNABLE TO ACCELERATE. SHE HAD TO HAVE THE CAR TOWED TO A FORD DEALERSHIP IN ELBA, ALABAMA. THE PROBLEM WAS DIAGNOSED AS A BAD THROTTLE BODY. SHE WAS INFORMED THE PART WAS ON BACK ORDER AND THAT IT COULD TAKE A COUPLE OF WEEKS TO RECEIVE. WITH NO OTHER OPTION, SHE WAS FORCED TO RENT A CAR TO CONTINUE HER TRIP HOME. THE RENTAL CAR OPTIONS WERE SLIM AND IT APPEARS THIS EPISODE WILL COST HER ALMOST $900 INCLUDING RENTAL CAR COSTS (WITH A $200 ONE WAY FEE). THIS DOESN'T EVEN INCLUDE THE COSTS TO RETURN TO THE DEALERSHIP TO PICK UP THE CAR WHEN IT'S REPAIRED. BASED ON RESEARCHING AND THE LEARNING OF MANY OTHER SIMILAR EXPERIENCES THAT OTHER FUSION OWNERS ENCOUNTERED WITH THE EXACT SAME PROBLEM, IT IS CLEAR FORD HAS A DEFECTIVE PART AND SHOULD ADDRESS WITH A RECALL. *TR
Vehicle speed control, Engine, Jul 3, 2013
WHILE DRIVING THE VEHICLE WOULD LOSE ALL POWER AND WOULD NOT RESPOND TO THE ACCELERATION PEDAL. IT WOULD REQUIRE PULLING TO THE SIDE OF THE ROAD AND SHUTTING THE ENGINE OFF FOR 3-5 MINUTES BEFORE BEING ABLE TO CONTINUE. THIS HAPPENED 7-10 TIMES IN THE SAME DAY. THE "CHECK ENGINE" LIGHT FINALLY CAME ON AND STAYED ON. WE TOOK IT INTO THE NEAREST AUTO PARTS STORE WHO RAN IT THROUGH THE COMPUTER AND IT WAS THE "THROTTLE POSITION SENSOR" WHICH REQUIRED REPLACING THE ENTIRE "THROTTLE BODY". THIS NEARLY CAUSED A WRECK EVERY TIME IT HAPPENED. *TR
Vehicle speed control, Engine, Jul 3, 2013
CAME OFF THE HIGHWAY AND WAS WAITING AT A RED LIGHT. WENT TO ACCELERATE AND THE CAR WOULD NOT GO. THE CAR DID NOT STALL BUT WOULD NOT ACCELERATE. TOOK TO MIKE BASS FORD IN SHEFFIELD OH AND THEY DIAGNOSED THAT IT WAS THE THROTTLE BODY. TOOK APPROX 12 DAYS TO FIX. THE DEALERSHIP CLAIMED THAT FORD HAD RUN OUT OF THE PART. *TR
Power train, Engine, Jul 3, 2013
WHEN DRIVING ON A HIGHWAY, SUDDENLY THE ENGINE SEEMED TO LOSE POWER AND SLOW DOWN, AND THE WRENCH ON THE DASHBOARD LIT UP. SWITCHED THE TRANSMISSION TO NEUTRAL AND WAS ABLE TO PULL ONTO THE SHOULDER. UPON PUTTING THE CAR INTO PARK, THE ENGINE WOULD RACE AND SLOW DOWN CONTINUOUSLY. AFTER TURNING OFF THE CAR, WAITING A FEW MINUTES AND THEN RESTARTING, WAS ABLE TO CONTINUE DRIVING WITHOUT INCIDENT FOR ANOTHER HOUR OR SO. WASN'T ABLE TO EXTRACT ANY FAULT CODES FROM THE ECU LATER THAT DAY. PURCHASED AN OBD READER AND WAS ABLE TO GET ERROR CODE P2112 NEXT TIME THE ISSUE HAPPENED. DEALER REFUSES TO COVER THE EXPENSE AS I AM OUT OF THE BUMPER-TO-BUMPER WARRANTY PERIOD, AND THE PART IS ON BACKORDER FOR WEEKS. COMPLAINED TO FORD CORPORATE WHO TOLD ME THEY WOULD "LIKELY" MAKE AN EXCEPTION AND TO BRING THE CAR TO THE DEALER TO DIAGNOSE. DEALER CONFIRMED THE ISSUE, CALLED FORD CORPORATE TO CONFIRM IT WOULD BE COVERED AND THEY DENIED IT. COMPLETE WASTE OF MY TIME, AND SHOCKING THAT FORD DOESN'T DO A RECALL FOR SUCH A DANGEROUS ISSUE. I'M LUCKY I DIDN'T GET IN AN ACCIDENT ANY OF THE 5 TIMES OR SO THIS HAS HAPPENED TO ME. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jul 2, 2013
WHILE DRIVING AT 45MPH THE CAR JERKED AND LOST THRUST. THE WRENCH LIGHT CAME ON AND I COASTED AS FAR AS I COULD GET. THE ENGINE DID NOT SEEM TO BE RUNNING SO I TURNED THE KEY OFF AND WAITED 20 SECONDS OR SO AND ATTEMPTED TO START THE VEHICLE. THE CAR CRANKED MANY TIMES BUT THEN STARTED BACK UP AND WAS FINE FOR THE NEXT 5 DAYS. THE FIRST TIME THIS HAPPENED I BROUGHT THE CAR TO THE FORD DEALER AND WAS TOLD THAT THEY NEEDED TO CHECK IT OUT. TWO DAYS LATER THEY STILL HAD NOT LOOKED AT IT SO I TOOK THE CAR BACK. 5 DAYS LATER IT HAPPENED AGAIN BUT I CAME TO A STOP JUST AROUND A CORNER AND WAS CONCERNED ABOUT BEING REAR ENDED. I BROUGHT THE CAR BACK TO THE DEALER A SECOND TIME AND THIS TIME THEY LOOKED AT IT. THEY SAID THAT THE THROTTLE BODY HAD TO BE REPLACED AND THAT I WAS LUCKY THAT THEY HAD JUST RECEIVED A SHIPMENT THAT DAY. THE SERVICE ASSOCIATE SAID THAT THIS IS A COMMON PROBLEM AND THAT THESE THROTTLE BODIES HAVE BEEN ON BACK ORDER FOR WEEKS. I HAD TO PAY FOR THE DIAGNOSIS BUT IT SEEMS THAT THIS SERVICE SHOULD BE DONE AS A RECALL SINCE THERE ARE SO MANY PROBLEMS. THIS IS ALSO A SAFETY PROBLEM. *TR
Engine, Jul 1, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *TR
Vehicle speed control, Engine, Jul 1, 2013
MY HUSBAND WAS SPEEDING UP TO PASS SOMEONE WHEN THE CAR LOST POWER AND STOPPED ACCELERATING. THE VEHICLE BEHIND HIM ALMOST HIT HIM BECAUSE THE CAR SLOWED DOWN SO RAPIDLY. WE CONTACTED FORD AND THEY SAID IT WAS THE THROTTLE BODY. THEY'VE HAD THE CAR FOR ALMOST 2 WEEKS-THE PART IS ON BACK-ORDER. *TR
Fuel system, Gasoline, Power train, Engine, Jul 1, 2013
CAR STALLS WHILE DRIVING AT ANY SPEED. *TR
Vehicle speed control, Engine, Jul 1, 2013
I WAS DRIVING MY 2010 FORD FUSION ON THE INTERSTATE AT APPROXIMATELY 65 MPH WHEN WITHOUT WARNING THE CAR BEGAN TO JERK AND DECELERATE. A WRENCH LIGHT CAME ON. I WAS NOT ABLE TO ACCELERATE AT ALL. I WAS ABLE TO GET THE CAR SAFELY OFF OF THE ROAD AT WHICH POINT IT SHUT OFF. UPON RESTARTING THE ENGINE THE CAR CONTINUED TO JERK AND THE ENGINE LIGHT CAME ON. I WAITED APPROXIMATELY 10 MINUTES AND RESTARTED THE CAR AGAIN. THIS TIME THE ENGINE LIGHT STAYED ON BUT THE CAR WAS DRIVABLE AND I WAS ABLE TO MAKE IT HOME. I HAD MY CAR TO THE FORD DEALERSHIP JULY 1 AND WAS TOLD THAT THE CAR NEEDED A NEW THROTTLE BODY WHICH THE DEALERSHIP SAID WAS ON BACKORDER. UPON LEARNING THIS, I RESEARCHED THIS ISSUE ON THE INTERNET AND FOUND THAT OTHERS HAVE HAD THIS SOME THING HAPPEN TO THEM. THIS IS A MAJOR SAFETY HAZARD AND IT NEEDS TO BE CORRECTED BEFORE SOMEONE IS NOT ABLE TO GET THEIR CAR OFF OF THE ROAD WHEN THIS SITUATION OCCURS. *TR
Fuel system, Gasoline, Power train, Engine, Jul 1, 2013
MY WIFE WAS DRIVING THE CAR AND IT LOST POWER AND AS SHE DESCRIBED "IT STARTED TO BUCK". THERE WAS LITTLE RESPONSE AND THE ORANGE WRENCH LIGHT CAME ON. SHE TURNED OFF THE CAR AND STARTED IT BACK UP. THE CAR WAS FINE AND A COUPLE MILES DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON AND IT DID IT AGAIN. SHE TURNED THE CAR OFF AND STARTED IT AGAIN. SHE WAS ABLE TO GET IT HOME. I LOOKED AT IT THE FOLLOWING DAY AND CONTACTED MY LOCAL FORD DEALER. SPEAKING TO A TECHNICIAN, HE TOLD ME A DIAGNOSTIC PROBABLY WOULDN'T BRING ANYTHING UP SINCE THE LIGHTS WERE NOW OFF AND THE COMPUTER HAD RESET ITSELF. ON SUNDAY JUNE 30TH, 2013, I WAS DRIVING APPROXIMATELY 55 MPH WHEN I PRESSED THE ACCELERATOR TO SWITCH LANES AND THERE WAS NO RESPONSE FROM THE ENGINE. THE ORANGE WRENCH LIGHT CAME ON AND MY WIFE TOLD ME THAT THAT'S EXACTLY WHAT HAD HAPPENED TO HER. FORTUNATELY, THERE WAS LITTLE TRAFFIC AND I WAS ABLE TO COAST TO A NEARBY PARKING LOT. I TURNED THE CAR OFF AND LET IT SIT FOR ABOUT 5 MINUTES. WHEN I STARTED IT BACK UP, IT IDLED ROUGH AND QUICKLY SMOOTHED OUT. IT SOUNDS LIKE THERE ARE MANY SIMILAR ISSUES WITH THE THROTTLE BODY ON THIS VEHICLE. I STOPPED READING AFTER 55 REPORTS ALL LISTING THE SAME ISSUE. A RECALL SHOULD BE PLACED ON THIS PART SINCE IT CAUSES A HIGH HAZARD/MAJOR SAFETY ISSUE. *TR
Vehicle speed control, Engine, Jun 30, 2013
MY 2010 FUSION HAS A DEFECTIVE THROTTLE BODY. I HAVE CONTACTED FORD ABOUT THIS ISSUE AND I GET THE ANSWER THAT ITS MY PROBLEM NOT THEIRS. I HAVE BEEN WAITING FOR A PART TO FIX THIS THAT HAS BEEN ON BACK ORDER SINCE APRIL BUT OF COURSE THIS WILL BE AT MY EXPENSE. I SEE THAT THIS PROBLEM IS EFFECTING HUNDREDS OF OTHER 2010 FUSIONS AND WOULD LIKE TO KNOW WHY THIS WOULD NOT REACH RECALL STATUS? IT ALSO WILL ACCELERATE ON ITS OWN WHICH IN ITS SELF IS A MAJOR SAFETY CONCERN. *TR
Engine, Jun 30, 2013
WHILE DRIVING ON INTERSTATE HIGHWAY @ 70 MPH WITH CRUISE CONTROL ENGAGED, WITHOUT WARNING, THE CRUISE CONTROL DISENGAGED, THE ENGINE DECELERATED SUDDENLY, AND THE 'WRENCH' WARNING LIGHT ON THE INSTRUMENT PANEL ILLUMINATED. I COASTED TO THE SHOULDER OF THE ROAD. THE ENGINE WAS RUNNING AT VERY LOW RPM (500 - 600 RPM). THE CAR SHUDDERED WHILE THE A/T WAS IN DRIVE - THE SHUDDER STOPPED WHEN THE A/T WAS SHIFTED TO N OR PARK. THE ENGINE SPEED DID NOT RESPOND TO PRESSING THE ACCELERATOR. CUT OFF ENGINE AND SHUT OFF ALL ELECTRIC ACCESSORIES. CAR RESTARTED AND RAN THE REMAINDER OF THE DAY. INCIDENT REPEATED ITSELF THE FOLLOWING DAY AT EXACTLY THE SAME LOCATION (AND THUS UNDER NEARLY IDENTICAL DRIVING CONDITIONS - THROTTLE, TORQUE, SPEED, ENGINE RPM, ETC). I REPLACED ELECTRONIC THROTTLE BODY (ETB) BASED ON RECOMMENDATIONS FROM MECHANIC, FORD DEALER SERVICE DESK, AND NUMEROUS ANECDOTAL ACCOUNTS FOUND ON SEARCH OF INTERNET OF NEARLY IDENTICAL EPISODES WITH OTHER FUSION OWNERS. THE ETB I REMOVED FROM THE CAR HAD A UNIFORM LAYER OF DARK COMBUSTION DEPOSITS ON THE BUTTERFLY. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jun 30, 2013
AS I WAS DRIVING TO THE STORE MY CAR STALLED, THERE WAS A COMPLETE LOSS OF POWER. A WRENCH SYMBOL APPEARED AS WELL AS THE CHECK ENGINE LIGHT. AFTER RESTARTING THE VEHICLE I WAS ABLE TO MOVE ANOTHER 200 FEET BEFORE IT HAPPENED AGAIN, REPEATEDLY I WOULD NEED TO PUT IT IN PARK, SHUT OFF THE VEHICLE AND BEGIN AGAIN. THIS HAS HAPPENED ABOUT 10 TIMES SINCE LAST NIGHT. I AM NOT UNABLE TO SAFELY TRAVEL TO WORK OR ANY OTHER LOCATION DUE TO THIS SITUATION. *TR
Vehicle speed control, Engine, Jun 29, 2013
I WAS DRIVING DOWN HIGHWAY AT 65MPH WHEN THE ENGINE JERKED AND CAR STOPPED ACCELERATING. LUCKILY THERE WAS NO ONE TO THE RIGHT OF ME SO I WAS ABLE TO PULL OVER. ONCE ON THE SIDE OF THE ROAD, THE CAR STARTED TO JERK VIOLENTLY EVEN WHILE IN PARK. I HAD IT TOWED TO A FORD DEALERSHIP AND WAS TOLD THE THROTTLE BODY ASSEMBLY WAS DEFECTIVE. I COULD HAVE DIED! *TR
Fuel system, Gasoline, Engine, Jun 28, 2013
WHILE DRIVING ON A HIGHWAY AT ABOUT 45 MPH THE GAS PEDAL STOPPED WORKING. THE CAR ENGINE REMAINED RUNNING BUT WOULD NOT RESPOND TO THE PEDAL. THE CAR SLOWED AND LUCKILY COULD BE PULLED TO THE SIDE OF THE ROAD. WHEN THE CAR SLOWED TO A STOP IT STARTED BUCKING. AFTER TURNING THE ENGINE OFF, THE CAR WAS ABLE TO BE RESTARTED AND RAN OK FOR THE REST OF THE TRIP TO WORK. THE CAR HAD THE SAME FAILURE ON THE WAY HOME FROM WORK AND ON THE WAY TO THE DEALERSHIP THE NEXT MORNING. THE DEAL SERVICE HAS DIAGNOSED THE PROBLEM AS A BAD THROTTLE BODY AND THAT THE PART WAS ON BACK ORDER. *TR
Power train, Engine, Jun 27, 2013
SINCE I HAVE OWNED THE CAR IT WOULD OCCASIONALLY FAIL TO START ON THE FIRST TURN OF THE KEY. THE ENGINE WOULD CRANK FOR 5+ SECONDS UNTIL I TURNED THE KEY TO THE "OFF" POSITION, REMOVED THE KEY AND TRIED AGAIN. IT WOULD ALWAYS START ON THE SECOND TRY... JUST RECENTLY (BEGINNING OF JUNE 2013) I NOTICED MY TACHOMETER WAS GOING FROM 7000 TO 4000RPM AT STOP SIGNS AND TRAFFIC LIGHTS BUT THE CAR NEVER STALLED. ON 6/26/13 AFTER ACCELERATING FROM A STOP SIGN TO ABOUT 30 MPH THE CAR LOST POWER, THE WRENCH LIGHT CAME ON BUT THE CAR DID NOT STALL. I GRADUALLY PULLED OFF TO THE SIDE OF THE ROAD WITH MY HAZARDS ON TRYING NOT TO CAUSE ALARM TO THE VEHICLES BEHIND ME. I PUT THE CAR IN PARK, TURNED THE IGNITION KEY OFF AND REMOVED THE KEY FOR 10-20 SECONDS AND RESTARTED THE CAR. EVERYTHING SEEMED TO BE OK SO I DROVE THE CAR HOME. ON 6/27/13 I DROVE MY CAR APPROXIMATELY 100 MILES TO MY DESTINATION WITHOUT ANY PROBLEMS BUT ON THE WAY BACK I WAS 20 MILES INTO MY RETURN TRIP AND DRIVING AT APPROXIMATELY 65MPH ON THE GARDEN STATE PARKWAY WHEN I EXPERIENCED THE SAME EXACT PROBLEM FROM THE DAY BEFORE (YESTERDAY). THIS TIME I WAS IN HEAVY RUSH HOUR TRAFFIC COMING OUT OF NYC. I WAS VERY FORTUNATE TO GET TO THE SHOULDER OF THE GSP. AGAIN I WAITED 10-20 SECONDS AND RESTARTED. THE IDLE WAS ROUGH FOR A FEW SECONDS BUT WAS FINE AFTER THAT SO I MERGED BACK ONTO THE HEAVILY CONGESTED ROAD. AFTER ANOTHER 20-30 MILES THE CAR FAILED FOR THE 3RD TIME. THIS TIME I WAS ABLE TO GET TO THE SHOULDER EASILY BECAUSE I STAYED IN THE RIGHT LANE KNOWING A POWER LOSS WAS JUST A MATTER OF TIME. I HAVE BEEN FORTUNATE SO FAR BECAUSE THE CAR HAS STARTED BACK UP AND IT WAS STILL DAYLIGHT. MY FEAR IS TRAVELING AT NIGHT ON A ROAD WITHOUT A SHOULDER WHICH I DO A LOT AND NOT GETTING IT STARTED. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, Jun 27, 2013
CAR STARTED JERKING AND THE THROTTLE LIGHT AND ENGINE LIGHT CAME ON. LOST POWER AND ACCELERATION. HAD DIFFICULTY MANEUVERING IT TO THE SIDE OF THE ROAD. VEHICLE HAD TO BE TOWED TO DEALERSHIP WHERE MECHANIC DIAGNOSED THE PROBLEM AS FAILED THROTTLE BODY ASSEMBLY. *TR
Engine, Jun 27, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE MALFUNCTION WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT WAS EVENTUALLY ABLE TO BE RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
Power train, Electrical system, Engine, Jun 27, 2013
I WAS DRIVING TO WORK WHEN SUDDENLY THE CAR LOST ALL FORWARD POWER. I WAS IN THE MIDDLE OF AN INTERSECTION WHEN THE ENGINE CUT OUT, AND A COUPLE OF PEOPLE HAD TO MAKE SOME PRETTY SEVERE EMERGENCY MANEUVERS TO AVOID ACCIDENTS DUE TO MY ALMOST-STALLED CAR. I COULDN'T GET ANY POWER OUT OF IT WITH THE GAS PEDAL. WHEN I COASTED OFF INTO SOMEONE'S DRIVEWAY, THE CAR BARELY STAYED RUNNING. IT SHOOK AND MISSED LIKE IT DIDN'T HAVE ENOUGH AIR. THERE WAS A YELLOW WRENCH ICON ON, BUT NO CHECK ENGINE LIGHT. I SHUT DOWN AND REFIRED, AND IT RAN PERFECTLY. I TOOK IT TO THE LOCAL DEALER, AND THEY TOLD ME THAT THERE WAS NO STORED DATA TO ANALYZE, AND THAT IT DIDN'T DO IT TO THEM ON THE TEST DRIVE. THEY SAID THERE WASN'T A PROBLEM. 2 MINUTES OF GOOGLING SHOWS A HUGE PROBLEM WITH THE THROTTLE BODIES ON THESE CARS. WE NEED A RECALL!! WHAT IF PEOPLE HADN'T BEEN PAYING ATTENTION WHEN MY CAR FAILED IN THE INTERSECTION? THERE COULD HAVE BEEN A BIG CRASH. *TR
Power train, Electrical system, Engine, Jun 27, 2013
I WAS DRIVING MY 2010 FORD FUSION ON THE INTERSTATE, AT APPROXIMATELY 70 MILES PER HOUR, WHEN I STARTED FEELING IT "SURGE". IT WAS IN CRUISE CONTROL AT THE TIME, AND IT FELT LIKE IT WAS SURGING UP A COUPLE OF MPH OVER THE SET POINT, AND THEN FALLING BACK A COUPLE OF MPH BELOW THE SET POINT. IT WAS LIKE THE CRUISE WAS HUNTING FOR THE SET SPEED. SUDDENLY, THERE WAS A LURCH AND I LOST ALL POWER FROM THE ENGINE. CRUISE DISCONNECTED AND I STARTED COASTING DOWN RAPIDLY. THERE WAS VERY NEARLY A REAR-END COLLISION WITH THE GUY BEHIND ME AS I WAS LOSING SPEED SO QUICKLY. THERE WAS A YELLOW WRENCH ICON LIT ON MY DASHBOARD, BUT NO CHECK ENGINE LIGHT. I MANAGED TO COST OVER TO THE RIGHT SHOULDER. WHEN I STOPPED AND PUT IT IN PARK, THE ENGINE RAN EXTREMELY ROUGHLY. IT STUMBLED AND MISSED LIKE IT WASN'T GETTING ANY AIR. I SHUT THE ENGINE OFF, WAITED A MINUTE, REFIRED IT, AND IT RAN PERFECTLY. WE CONTINUED OUR TRIP AND HAD IT LOOKED AT WHEN WE GOT BACK. OR LOCAL FORD DEALER SAID "THERE ARE NO STORED CODES, IT DIDN'T DO IT FOR US, AND THERE ISN'T ANYTHING WRONG." THIS HAS HAPPENED SEVERAL TIMES TO ME AND EVERY TIME THE DEALER SAYS THE SAME THING. 2 MINUTES WORTH OF GOOGLING SHOWS THAT THERE SEEMS TO BE A MASSIVE PROBLEM WITH THE THROTTLE BODIES THAT FORD HAS ON THESE CARS. WE NEED A RECALL! WE COULD HAVE BEEN INJURED OR KILLED IN A WRECK ON THE INTERSTATE WHEN THIS HAPPENED. *TR