2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
793 reports, newest first. Show all
Power train, Engine, Feb 27, 2013
DRIVING ON AN INTERSTATE ABOUT 55 MPH AND WRENCH LIGHT CAME ON ENGINE LOST ABILITY TO ACCELERATE I.E. WENT INTO SAFE MODE AND HAD TO MANEUVER THROUGH TRAFFIC TO THE SHOULDER. THIS OCCURRED MULTIPLE TIMES FROM JULY THROUGH AUGUST 2012 ON VARIOUS TYPES OF ROADWAYS (HIGHWAY, NEIGHBORHOOD ROADS) UNTIL THE PROBLEM WAS FIXED BY A FORD DEALERSHIP. CAUSE OF THE PROBLEM ACCORDING TO THE INVOICE WAS THE THROTTLE BODY. THEY REPLACED THE THROTTLE BODY AND THE PROBLEM HAS GONE AWAY. *TR
Engine, Feb 27, 2013
WHILE DRIVING ON A MAJOR ROADWAY AT 50 MILE PER HOUR,THE VEHICLE SUDDENLY SHUTS DOWN, ALMOST STALLING, AND I AM UNABLE TO START VEHICLE FOR SEVERAL MINUTES. *TR
Engine, Feb 27, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 61,000.
Engine, Feb 27, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE RPM INCREASED AND THE VEHICLE JERKED WITHOUT WARNING . THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 21,000.
Engine, Feb 27, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT UNKNOWN SPEEDS AND TURNING LEFT. THE DRIVER WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 86,500.
Steering, Power train, Engine, Feb 26, 2013
I WAS ON THE FREEWAY WHEN ENGINE SPEED SUDDENLY WENT TO IDLE. I WAS IN THE MIDDLE LANE AND ALMOST GOT INTO A CRASH TRYING TO GET TO THE ROAD SIDE. WHEN I BROUGHT THE CAR TO THE FORD DEALER THEY SAID THE THROTTLE BODY WAS BAD AND IT COST ME $500.00 THEY SAID IT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY,GO FIGURE. ALSO THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY AFTER HEAVY ACCELERATION,THEY SAID IT WAS NORMAL. IT'S NO WONDER WHY PEOPLE SHY AWAY FROM SO CALLED AMERICAN CARS,IT WILL BE MY LAST. *TR
Vehicle speed control, Engine, Feb 26, 2013
WHILE DRIVING ON I-49 SO., APPROX. 60 MPH IN PEAK MORNING TRAFFIC, THE ENGINE STALLED. LUCKILY I WAS ABLE TO PULL OVER TO THE SHOULDER. NOTICED A "WRENCH" ICON LIT ON DASH. TURNED OFF ENGINE AND AFTER A FEW MINUTES, RE-STARTED ENGINE. ALL CLEAR ON DASH, SO CONTINUED ON TO WORK. CALLED HUB CITY FORD AND BROUGHT CAR IN THE NEXT MORNING. THE "THROTTLE BODY" WAS CHANGED. NO OTHER WARNING OR LIGHTS CAME ON. *TR
Engine, Feb 26, 2013
VEHICLE STALLED WHILE DRIVING AT 45 MPH. SECOND OCCURRENCE. FIRST WAS APPROXIMATELY 1 YEAR EARLIER. IMMEDIATELY RESTARTS AS IF NOTHING HAPPENED. EACH TIME, TOOK TO DEALER, WHO READ CODE AND REPROGRAMMED. *TR
Engine, Feb 26, 2013
AS I CAME TO A FULL STOP AT A SIGNAL THE CAR COMPLETELY DIED - NO LIGHTS DISPLAYED ON THE DASH. SECOND TIME I WAS MAKING A RIGHT HAND TURN AT APPROX 5-10 MPH AND IT DIED AS I CAME OUT OF TURN. BOTH TIMES IT STARTED RIGHT BACK UP. FORD DEALER DID COMPLETE CHECK AND EXTENDED ROAD TEST ON 2-5-13 BUT COULD FIND NOTHING WRONG AND THERE WERE NO COMPUTER ERRORS GENERATED. BOTH INCIDENCES THE FAILURE OCCURED DURING HEAVY TRAFFIC ON MAJOR STREETS WITHIN THE CITY. MY CONCERN (OTHER THEN IT DYING) IS THAT NOTHING LIT UP OR DISPLAYED ON THE DASH TO INDICATE THE ENGINE WAS NOT RUNNING. IT WASN'T UNTIL I PUT ON FOOT ON THE GAS PEDAL I REALIZED IT WAS NOT RUNNING. *TR
Steering, Vehicle speed control, Engine, Feb 26, 2013
I WAS DRIVING ON THE HIGHWAY AT A STEADY SPEED WHEN ALL OF A SUDDEN, THE GAS PEDAL STOPPED RESPONDING, ALMOST AS IF I WAS IN NEUTRAL. I WAS ABLE TO GET OVER TO THE SHOULDER. IT TOOK A FEW TRIES OF RESTARTING THE CAR IN ORDER TO GET IT GOING. THE SAME INCIDENT HAPPENED AGAIN THE NEXT WEEK. *TR
Engine and engine cooling, Vehicle speed control, Feb 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE THEN STALLED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHEN AT A COMPLETE STOP OR DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHO RAN A DIAGNOSTIC TEST AND THE CODES SHOWED A THROTTLE BODY FAILURE. THE DEALER CLEANED THE THROTTLE BODY BUT THE FAILURE RECURRED. THE CONTACT THEN TOOK THE VEHICLE TO A PRIVATE MECHANIC WHO REPLACED THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 71,449 THE CONSUMER STATED THE PROBLEM OCCURRED AT IDLE AND HIGHWAY SPEEDS. THE VEHICLE WOULD HAVE NO THROTTLE RESPONSE, AND THE ENGINE WOULD GO TO IDLE OR COMPLETELY STALL, AND THE WRENCH AND CHECK ENGINE LIGHT WOULD ILLUMINATE.
Power train, Engine, Fuel/propulsion system, Feb 25, 2013
WHILE DRIVING HOME THE VEHICLE LOST ALL ACCELERATION AND THE WRENCH LIGHT CAME ON. THE RPMS DROPPED TO BELOW 1000. I WAS ABLE TO SAFELY PULL OVER WHERE THE CAR SHOOK AND DIED OUT. I ATTEMPTED TO RESTART THE VEHICLE AND IT WOULD NOT START. I WAITED A FEW MINUTES AND WAS ABLE TO GET IT STARTED. *TR
Power train, Engine, Feb 25, 2013
DRIVING DOWN THE HIGHWAY GOING TO WORK AND THE ENGINE KEPT LOOSING POWER TOOK IT TO FORD ONCE AND THEY SAID IT WAS A BAD FUSE GOT IT BACK AND DROVE IT TO WORK AGAIN AND THE ENGINE STALLED OUT 7 TIMES WITHIN 2 MILES I HAD TO HAVE IT TOWED BACK TO FORD AND THEY SAID MY THROTTLE BODY BROKE AND NEEDED REPLACED. *TR
Engine, Feb 25, 2013
3.0L ENGINE STALLING OUT. HAD TO REPLACE THROTTLE BODY FOR $355.78. *TR
Vehicle speed control, Engine, Feb 25, 2013
I PURCHASED MY CAR USED WITH ABOUT 43000 MILES ON IT AND AFTER ONLY A WEEK OF HAVING IT I WOULD OCCASIONALLY NOTICE THAT WHILE I WAS ACCELERATING THE ENGINE WOULD SEEM TO JUMP AT CERTAIN POINTS WHERE IT WOULD LIKE PULL YOU UP OUT OF YOUR SET AS IF YOU HAD A LIGHT PUSH FROM BEHIND YOU, IT DOESN'T HAPPEN A LOT IT ALSO VARIES AT WHAT SPEEDS IT HAPPENS AT. I DIDN'T THINK MUCH OF IT AT THE TIME BUT IT SEEMS TO DO IT EVERY SO OFTEN WHERE IT WILL JUMP AFTER I TAKE MY FOOT OFF OF THE GAS PEDAL OR WHILE I AM STILL ACCELERATING. *TR
Power train, Engine, Feb 25, 2013
DRIVING 55-60 MPH ON FREEWAY WHEN CAR SUDDENLY LOST ALL POWER. IT DID NOT STALL. IT WOULD JUMP AHEAD INCHES AT A TIME IF I PRESSED THE ACCELERATOR BUT VERY DANGEROUS SITUATION AS CARS BEHIND ME HAD NO WARNING THAT I WAS GOING TO SUDDENLY JUST STOP. IT TOOK ME 10 MINUTES AT LEAST TO PULL OVER TO THE SIDE OF THE FREEWAY AND THIS ONLY BECAUSE A LONG HAUL TRUCKER FINALLY REALIZED WHAT WAS HAPPENING AND BLOCKED TRAFFIC FOR ME TO LIMP TO THE SIDE OF THE FREEWAY. THIS HAPPENED ON 9/25/12, THEN AGAIN ON 9/26/12. THE ONLY IMMEDIATE FIX IS TO TURN THE CAR OFF,LET IT SIT A FEW MINUTES THEN START IT UP AGAIN. IT SEEMS TO RESET WHATEVER IS CAUSING THE PROBLEM. THROUGH PRIVATE CONTACTS I WAS PUT IN TOUCH WITH A FORD PLANT MANAGER WHO HAD ME GO TO A CERTAIN DEALERSHIP AND HAD A RECORDER PUT ON THE CAR. IT NEVER DID IT WHILE THE RECORDER WAS ON THE CAR. THEY TOLD ME THEY FELT IT WAS A THROTTLE VALVE PROBLEM BUT THAT MY CAR WAS OUT OF WARRANTY AND IF IT KEPT HAPPENING I WOULD PROBABLY HAVE A VERY EXPENSIVE REPAIR IF THE CAR KEPT DOING THIS. IT DID IT ONCE MORE AFTER THE RECORDER WAS TAKEN OFF AND HAS NOT DONE IT SINCE NOVEMBER 2012. *TR
Power train, Engine, Feb 19, 2013
HAD MY OIL CHANGED JAN 2013 AND WAS TOLD MY TRANSMISSION FLUID WAS COMPLETELY EMPTY AFTER HAVING IT CHANGED PRIOR 3 MONTHS BEFORE AND TOLD IT WAS FINE. THEN NOTICED FEB 09 ISH 2013 THAT THERE WAS A GOOD AMOUNT OF TRANSMISSION FLUID ON MY GARAGE FLOOR. WAS TOLD THIS HAPPENS ALOT ON THE 2010 FUSION AND IT NEEDS TO BE A RECALL WITH THE PROBLEMS IT CONTINUES TO HAVE. *TR
Power train, Engine, Feb 5, 2013
I WAS TRAVELING ON A HIGHWAY GOING APPROXIMATELY 70 MPH AND MY ACCELERATOR BECAME UNRESPONSIVE. THE RPM'S DROPPED TO IDLE, ENGINE DID NOT STOP RUNNING BUT WOULD ONLY COAST. THE WRENCH WARNING LIGHT ICON CAME ON AND LATER THE CHECK ENGINE LIGHT CAME ON. I COASTED TO A STOP AND PUT THE CAR IN PARK WHICH IS WHEN THE CAR BEGAN JERKING. I SHUT THE CAR OFF AND PUT ON MY HAZARD LIGHTS ON THE HIGHWAY. I WAS ABLE TO RESTART THE CAR, BUT IT WAS A ROUGH RESTART. I WAS ABLE TO DRIVE OFF AND IT APPEARED TO RUN FINE. I DID SOME RESEARCH ONLINE AND FOUND THAT MANY OWNERS OF THE FORD FUSION HAVE HAD THIS RECURRING PROBLEM WITH THEIR THROTTLE BODY. THIS ALSO IS AFFECTED BY OTHER MODELS OF 4 CYLINDER ENGINES. MY FORD CUSTOMER SERVICE STATED THAT THEY HAD NO CUSTOMER SERVICE COMPLAINTS ABOUT THIS PROBLEM. I INFORMED THEM OF ALL THE COMPLAINTS ONLINE, THEY TOLD ME THAT THE THROTTLE WAS NOT COVERED BY WARRANTY AND THIS WAS NOT A RECALLED PART. THIS HAPPENED NUMEROUS TIMES AFTER THIS, RESULTING IN TWO NEAR TRAFFIC CRASHES AND ALMOST GETTING TBONED WHILE MAKING A LEFT TURN THROUGH AN INTERSECTION. THE PROBLEM IS THAT THE VEHICLE WILL RUN FINE FOR A DAY OR SAY, BUT WITH NO WARNING STOP RUNNING, SOMETIMES AT THE MOST INCONVENIENT TIMES. I CLEANED THE THROTTLE BODY, BUT IT DID NOT SOLVE THE PROBLEM. I PURCHASED A NEW THROTTLE BODY FROM MY DEALERSHIP FOR $185 WITH TAX AND REPLACED THE PART MYSELF BECAUSE IT WAS VERY SIMPLE. I AM IN NO MEANS A MECHANIC, I AM A COP AND IT TOOK ME ONLY 5 MINUTES TO REPLACE IT. I HOPE FORD IDENTIFIES THIS PROBLEM BEFORE A TRAFFIC CRASH OCCURS DUE TO THE VEHICLE STALLING WITHOUT WARNING. *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Feb 4, 2013
WHILE TURNING LEFT ON A GREEN ARROW MY ACCELERATOR BECAME UNRESPONSIVE, ENGINE DID NOT STOP RUNNING BUT WOULD ONLY COAST @ ABOUT 2 MPH, WRENCH LIGHT ICON AND CHECK ENGINE LIGHT CAME ON. THE CAR WAS JERKING DURING THIS SLOW COAST TO THE SIDE OF THE INTERSECTION. I HAD TO PUT THE CAR IN PARK AND COMPLETELY SHUT IT OFF.(AS I WAS HITTING MY HAZARD LIGHTS AND PRAYING I DIDN'T GET HIT BY ONCOMING TRAFFIC AS THE LIGHT HAD CHANGED BY THIS TIME.) AFTER A ROUGH RESTART, IT APPEARED TO RUN FINE. I TOOK IT TO THE MECHANIC AND HAD MY FUEL SYSTEM CLEANED, BUT AFTER DOING RESEARCH AND FINDING MANY OWNERS OF THE FORD FUSION HAVE HAD THIS RECURRING PROBLEM, SEEMINGLY WITH THEIR THROTTLE BODY, I AM VERY AFRAID TO DRIVE MY CAR AS THIS PROBLEM OCCURS WITH NO WARNING BEFOREHAND AND AT ALL DIFFERENT SPEEDS. I DID NOTIFY FORD CUSTOMER SERVICE AND WAS TOLD THAT THEY HAD NO CUSTOMER SERVICE COMPLAINTS ABOUT THIS PROBLEM. WHEN I INFORMED THEM OF ALL THE COMPLAINTS ONLINE, THEY EXPLAINED THAT THEY ONLY ACKNOWLEDGE "OFFICIAL FORD WEBSITES". I PRAY THAT FORD WILL ISSUE A RECALL AND FIX THIS PROBLEM BEFORE SOMEBODY DIES. *TR
Power train, Engine, Jan 15, 2013
MY 2010 FORD FUSION FAILED ME AND MY FAMILY YESTERDAY IN HIGHWAY TRAFFIC. THE CAR WENT INTO AN IDLE MODE AND WOULD NOT ACCELERATE. I HAD TO COAST ACROSS THREE LANES OF TRAFFIC AND RUN UP THE CURB TO GET MY FAMILY TO A SAFE AREA. I TURNED THE CAR OFF, AND THEN BACK ON AND THE CAR STARTED. THE PROBLEM WAS THE THROTTLE BODY AND THE DEALER REPLACED THE FAILED UNIT AT MY COST. I SEE ON THE WEB, THAT A FAILED THROTTLE BODY IS A RECURRING PROBLEM FOR THE FORD FUSION. THE VEHICLE WAS ONLY 15 DAYS OR 5000 MILES OUT OF WARRANTY. MY COST OF THE REPAIR WAS $328.50. *TR
Engine, Fuel/propulsion system, Jan 15, 2013
I WAS TRAVELING AT 60 MPH AND THE LOST ALL POWER. I WAS IN THE MIDDLE OF THREE LANES SO IT PROVED DIFFICULT TO GET TO THE RIGHT BREAK DOWN LANE. I TURNED THE ENGINE OFF AND AFTER ABOUT TEN SECONDS I WAS ABLE TO RESTART THE ENGINE AND RETURN TO THE HIGHWAY. THE SAME PROBLEM OCCURRED AGAIN ABOUT A HALF A MILE FURTHER DOWN THE ROAD. ONCE AGAIN I TURNED THE ENGINE OFF AND RESTARTED IT. THE PROBLEM DID NOT HAPPEN AGAIN THAT DAY. I HAD THE PROBLEM LOOKED AT LATER THAT AFTERNOON AT A LOCAL FORD DEALER WHO DIAGNOSED IT AS A FAULTY THROTTLE BODY ASSEMBLY. THE CAR WAS 3,000 MILES OUT OF WARRANTY. FORD CORPORATE CUSTOMER SERVICE DID NOT FEEL THEY SHOULD PAY FOR THE REPAIR. THIS HAS OCCURRED TWICE IN THE PAST IN DECEMBER AND EACH TIME I WAS TRAVELING 60 MPH IN HEAVY TRAFFIC. THIS COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT. SOMETHING NEEDS TO DONE. *TR
Engine and engine cooling, Jan 10, 2013
I PURCHASED MY CAR ON 1/24/10. BEGINNING IN APRIL/MAY OF 2011 MY CAR BEGAN TO STALL WITHOUT WARNING. AT FIRST IT WOULD HAPPEN AT STOPLIGHTS. I BEGAN TO BRING IT TO THE DEALER WHO WAS UNABLE TO CAPTURE AN ERROR CODE OR REPLICATE THE ISSUE. THEY SENT ME AWAY. IT THEN ESCALATED TO STALLING UPHILL GOING 35 MPH ON A CURVY ONE LANE ROAD. AGAIN, BROUGHT IT BACK TO THE DEALER WITH THE SAME RESULT, NO ERROR CODE COULDN'T REPLICATE, SO NO FIX. AT THIS TIME I BEGAN TO INVESTIGATE ONLINE ONLY TO FIND NUMEROUS FORUMS OF OTHER 2010 FORD FUSION (SPORT AWD) OWNERS EXPERIENCING THE SAME SPONTANEOUS STALLING ISSUES. AGAIN, FORD SAID THEY DIDN'T KNOW HOW TO FIX BECAUSE NO ERROR AND COULDN'T REPLICATE. OVER THE PAST 3 YEARS WE HAVE BROUGHT THE VEHICLE IN 5 TIMES FOR THE SAME ISSUE (CURRENTLY AT DEALER NOW FOR THREE WEEKS). THIS STALLING ISSUE HAS HAPPENED AT STOPLIGHTS, GOING 35 MPH UPHILL AND 75 MPH ON THE FREEWAY. THERE IS NO WARNING EXCEPT THE CAR WILL JERK THEN THE ENGINE SHUTS OFF. WE HAVE BEEN LUCKY SO FAR THAT WE'VE BEEN ABLE TO PULL OFF THE ROAD WHILE AVOIDING AN ACCIDENT, BUT IT'S BEEN CLOSE SOMETIMES. IN DECEMBER 2012 I CONTACTED FORD DIRECTLY TO REQUEST A REPURCHASE OR REPLACEMENT. THEY HAVE DENIED MY CLAIM BECAUSE IT WAS NOT REPAIRED OR DIAGNOSED ENOUGH DURING A SET PERIOD OF TIME. I HAVE EXPRESSED REPEATEDLY TO THEM MY CONCERN NOT ONLY FOR THE SAFETY OF MY FAMILY BUT OF OTHER MOTORISTS ON THE ROAD AND ALL THOSE OTHER OWNERS EXPERIENCING THE EXACT SAME ISSUE. I AM BEYOND FRUSTRATED WITH FORD'S LACK OF CONCERN AND ACCOUNTABILITY FOR THIS ISSUE. I AM AFRAID TO DRIVE MY CAR, IT'S UNPREDICTABLE AND UNSAFE. THIS IS SERIOUS AND SOMEONE, SOMEDAY WILL GET INTO AN ACCIDENT WHETHER MINOR OR MAJOR. THE ISSUE IS IT CAN BE AVOIDED IF FORD WOULD ONLY STEP UP, OWN THE ISSUE AND PLACE THEIR CUSTOMERS SAFETY FIRST OVER PROFIT AND PROTECTING THEIR REPUTATION. PLEASE HELP! *TR
Power train, Engine, Fuel/propulsion system, Jan 3, 2013
FIRST EVENT WAS WHILE EXITING A MALL PARKING LOT; STEPPED ON GAS PEDAL, AND INSTEAD OF ACCELERATING THE CAR SEEMED JUST ABOUT TO STALL. I GOT OFF TO THE SIDE OF THE ROAD, AND BEFORE SHUTTING OFF THE ENGINE NOTICED THE "WRENCH" SYMBOL ILLUMINATED ON THE INSTRUMENT CLUSTER. I WAITED A FEW MINUTES AND STARTED THE CAR, NOTING THE "WRENCH" WAS NO LONGER ON, PUT IT IN GEAR AND DROVE OFF. THE CAR RAN FINE UNTIL 12/28/12, WHEN WHILE TRAVELING AT APPROX 70MPH ON I-90 THE ENGINE BEGAN TO AGAIN DOWN SHIFT AND LOSE POWER. THE THIRD OCCURRENCE WAS THE MORNING OF 12/29/12; IN EACH ABOVE INCIDENT I WAS ABLE TO GET OFF THE TRAFFIC WAY, PARK, SHUT OFF THE CAR, RESTART IT AND DRIVE AWAY. THE WRENCH WAS ILLUMINATED EACH TIME. ON 01/03/13 MY CAR WAS SERVICED BY THE DEALER FROM WHERE I PURCHASED IT, AND THEY SAID THE PROBLEM WAS THE THROTTLE BODY. THEY HAD ONE IN STOCK AND REPLACED IT. KUDOS TO THEM, BUT, MORE THAN A LITTLE UNNERVING. AND IF IT WAS REPLACED WITH THE SAME STYLE UNIT, HOW DO I KNOW IT WON'T HAPPEN AGAIN, PERHAPS AT A MOST INOPPORTUNE TIME? AT THE TIME OF WRITING THIS I DON'T HAVE THE VIN AVAILABLE, HOWEVER, FWIW, THE BUILD DATE IS JUNE 2010. IT IS THE SEL AWD WITH THE V-6 ENGINE, 3.0L I BELIEVE. *TR
Engine, Dec 11, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 5 -60 MPH, THE VEHICLE WOULD SHAKE VIOLENTLY AND THEN STALL WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE WOULD RECUR ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS LATER CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE CURRENT MILEAGE WAS APPROXIMATELY 63,000.
Power train, Electrical system, Engine, Dec 7, 2012
VEHICLE WOULD LOSE ALL RESPONSE TO THE ACCELERATOR PEDAL. IT WOULD HAPPEN AT ANY TIME WITHOUT WARNING, BUT FIRST HAPPENED AFTER SPEEDING UP AFTER GOING OVER A SPEED BUMP. THE NEXT DAY IT HAPPENED 3 TIMES. ON THAT LAST DAY, THE DAY OF THE APPOINTMENT AT THE DEALERSHIP, IT HAPPENED 4 TIMES. THE VEHICLE WOULD NOT REACT TO THE INPUT FROM THE ACCELERATOR PEDAL. YOU WOULD HAVE TO PULL OVER, ASSUMING THERE WAS A SAFE PLACE TO PULL OVER, AND SHUT THE CAR OFF IN PARK THEN RESTART IT. EVERYTHING WOULD BE NORMAL UNTIL IT ACTED UP AGAIN, ANYWHERE FROM 1 MILE TO 5 MILES LATER. OBVIOUS SAFETY ISSUE, YOU CAN'T POWER THE VEHICLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC IT WERE TO HAPPEN ON A TURN OR MERGING ON A FREEWAY. A WRECK COULD VERY EASILY HAVE HAPPENED FROM THIS FAILURE. IT ENDED UP BEING A BAD ELECTRONIC THROTTLE BODY. THIS WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND THE TOTAL COST TO REPLACE WAS $352.40. *TR