2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
793 reports, newest first. Show all
Engine, Aug 17, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 59,000. THE FAILURE MILEAGE WAS 55,000.
Engine, Aug 15, 2012
WHILE DRIVING ENGINE CUT OUT CAUSING THE CAR TO STALL IN TRAFFIC. I BROUGHT THE CAR TO THE FORD DEALERSHIP AND IT WAS DIAGNOSED AS A FAULTY FUEL INJECTOR #2. SAME ISSUE HAPPENED APPROXIMATELY 5000 MILES LATER THEN AGAIN 10000 MILES LATER. EACH TIME THE VEHICLE WAS BROUGHT TO A FORD DEALERSHIP. *TR
Engine and engine cooling, Aug 14, 2012
2010 FORD FUSION HAS PINHOLE IN EVAPORATOR CORE/VALVE. THE CHEAPEST ESTIMATE IS OVER $900.00 AND THIS CAR IS 3 YRS OLD WITH 65,000 MILES. *TR
Power train, Engine, Fuel/propulsion system, Aug 13, 2012
DRIVING DOWN THE ROAD AT 45MPH AND THE CAR STARTS VIBRATING. ALL OF A SUDDEN I LOSE ACCELERATION WHILE MY FOOT IS STILL ON THE GAS. LUCKILY I WAS ABLE TO PULL OVER BEFORE THE CAR LOST MOMENTUM AND STALLED OUT. THE WRENCH LIGHT WAS ON. HAD NO WARNING AT ALL. I SHUT THE CAR OFF, WAITED ABOUT 2-3 MINUTES AND TRIED TO START IT AGAIN. IT TURNED OVER BUT AFTER IT STRUGGLED TO. THE WRENCH LIGHT THEN WENT OFF. THIS HAS HAPPENED FOUR MORE TIMES! EACH WITH NO WARNING! I HAVE LOOKED ON A NUMBER OF SITED THAT HAVE THE SAME COMPLAINT ABOUT THIS. THERE ARE HUNDREDS OF NEAR CRASH CASES AND ALL WITH NO WARNING. I LOVE HOW THIS WEBSITE SAYS "YOUR COMPLAINT INFORMATION WILL BE ENTERED INTO NHTSA-ODI'S VEHICLE OWNER'S COMPLAINT DATABASE AND USED WITH OTHER COMPLAINTS TO DETERMINE IF A SAFETY-RELATED DEFECT TREND EXISTS" AFTER NUMEROUS COMPLAINTS AND AN OBVIOUS FAULTY PART YOU STILL HAVEN'T SEEN A TREND? ARE YOU KIDDING ME?! TODAY I JUST MISSED GETTING INTO AN ACCIDENT AS THE CAR DECIDED TO LOSE ACCELERATION AGAIN AS I WAS PULLING OUT TO MAKE A TURN ACROSS 4 LANES. THE LANES WERE CLEAR TO GO BUT ONCOMING TRAFFIC WAS COMING. I WAS LUCKY THAT THE PERSON SAW MY FLASHERS AND HAD THE ROOM TO MOVE OVER AND GET OUT OF THE WAY. APPARENTLY FORD WANTS A LAWSUIT ON THEIR HANDS BECAUSE AS SOON AS SOMEONE GETS INTO AN ACCIDENT(IF THEY HAVE NOT ALREADY) YOU BETTER BET THEY'LL GO AFTER FORD. ESPECIALLY SINCE IT IS APPARENT THAT FORD HAS BEEN MADE AWARE OF THIS PROBLEM AND STILL WILL NOT TAKE RESPONSIBILITY FOR THE FACT SOMETHING IS WRONG. YOU BETTER BELIEVE THAT IF I GET HIT BECAUSE THERE PRODUCT WAS NOT RECALLED BECAUSE OF A FAULTY PART I'LL BE FRONT AND CENTER WITH MY LAWYER AND A NEWS CREW. *TR
Power train, Electronic stability control (ESC), Engine, Aug 10, 2012
I WAS DRIVING MY WIFE AND NEWBORN CHILD HOME FROM THE HOSPITAL WHEN MY CAR LOST ALL ACCELERATION. IT WAS AN UNSAFE SITUATION AND I RESPONDED BY PULLING MY VEHICLE INTO THE BREAKDOWN LANE. I SHUT OFF THE ENGINE AND STARTED THE VEHICLE AND CONTINUED TO DRIVE. THE VEHICLE LOST ACCELERATION 2 MORE TIMES ON MY WAY HOME. THE WRENCH ICON CAME ON WHEN THE INCIDENTS OCCURRED. I BELIEVE IT IS THE THROTTLE BODY. THIS IS A MAJOR SAFETY ISSUE FORD MUST ADDRESS. THERE IS NO INDICATION THAT THE VEHICLE IS ABOUT TO LOSE ALL ACCELERATION. *TR
Engine and engine cooling, Vehicle speed control, Aug 9, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE BEGAN TO SHAKE WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FOUR DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 10/10/12 *CN
Power train, Engine, Aug 7, 2012
MOVING ALONG AT 40MPH WHEN CAR SUDDENLY JERKS AND LOSES POWER. ORANGE WRENCH LIGHT COMES ON BUT MY CAR STALLED OUT IN TRAFFIC. TURNED KEY OFF AND BACK ON-CAR STARTED AND LIGHT WAS OFF. A MINUTE DOWN THE ROAD AND CAR DID SAME THING AGAIN. THIS CONTINUES TO HAPPEN 5 DAYS LATER. VERY DANGEROUS BECAUSE CAR LOSES THROTTLE POWER COMPLETELY. I DO NOT DARE GO DOWN INTERSTATE WITH THIS PROBLEM. *TR
Engine, Aug 6, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE WRENCH WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED BUT THE TECHNICIANS WERE UNABLE TO GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE 21,000.
Vehicle speed control, Engine, Fuel/propulsion system, Aug 4, 2012
DRIVING ON HIGHWAY THE ACCELERATOR STOPPED WORKING. PULLED THE CAR OFF THE ROAD AVOIDING ACCIDENT. TURNED CAR OFF. TURNED CAR BACK ON WORKING NORMALLY. 1 MILE LATER SAME PROBLEM OCCURRED. THIS HAPPENED 12 TIMES IN 12 MILE STRETCH. THROTTLE BODY IS BAD. THIS IS COMMON PROBLEM AND NEEDS TO BE RECALLED. *TR
Power train, Engine, Aug 1, 2012
WAS DRIVING HOME FROM WORK AND THE WRENCH LIGHT CAME ON AND THE MOTOR CUT OFF ON ME, I WAS LUCKY BECAUSE I HAD JUST GOT OFF OF THE INTERSTATE , I MANAGED TO BE ABLE TO PULL ON THE SHOULDER OF THE ROAD SET THERE FOR A FEW MINUTES AND STARTED THE CAR. IT STARTED AND THE LIGHT WENT OFF AND WAS ABLE TO DRIVE HOME. TOOK VEHICLE TO FORD DEALER AND THEY CHECKED AND SAID THEY COULDN'T FIND ANY FAULT CODES. THEY TOLD ME IT WAS THE THROTTLE BOTTLE AND I HAD IT REPLACED, HAVEN'T DROVE IT YET TO SEE IF THAT TOOK CARE OF THE PROBLEM. I GOT ON THE INTERNET AND FOUND THAT OTHER PEOPLE WERE HAVING THE SAME PROBLEM. I THINK THIS IS A SAFETY PROBLEM AND SOME ON COULD GET INJURED OR WORST. *TR
Power train, Engine, Fuel/propulsion system, Jul 30, 2012
HAD NOTICED SEVERAL TIMES THAT THE VEHICLE HESITATED TO ACCELERATE AFTER PUSHING THE GAS. LATER THAT AFTERNOON, WHILE ACCELERATING FROM A STOPLIGHT, THE VEHICLE STARTED SHAKING AND LOST ALL POWER. I WAS ABLE TO GET THE VEHICLE INTO A PARKING LOT AND TURNED IT OFF. WHEN I RESTARTED, THE ENGINE SEEMED TO RUN NORMALLY BUT STILL HESITATED TO GO WHEN THE GAS WAS PRESSED. I GOT THE CAR TO A DEALERSHIP AND THEY EXPLAINED THAT THE THROTTLE BODY WAS BAD - "A COMMON THING ON THESE CARS". FORD IS REFUSING TO COVER THE REPLACEMENT UNDER WARRANTY, CLAIMING THAT THIS IS NOT PART OF THE DRIVE TRAIN - THOUGH ADMITTING THAT THE CAR WILL NOT FUNCTION WITHOUT THE PART. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 30, 2012
ALL OF A SUDDEN THE RPM'S IMMEDIATELY DROPPED TO A ROUGH IDLE. ALL THROTTLE RESPONSE WAS LOST, I PULLED OVER ON THE HIGHWAY, WHERE THE VEHICLE WAS IN LIMP MODE WITH THE CHECK ENGINE AND WRENCH LIGHTS ILLUMINATED. THE ENGINE WAS IDLING VERY ERRATICALLY AND SHAKING, THERE WAS NO RESPONSE WHEN PRESSING THE ACCELERATOR. AFTER SHUTTING DOWN THE CAR, IT RESTARTED OK AND DROVE. IT SUDDENLY DID THE SAME THING 2 MORE TIMES BEFORE I WAS ABLE TO GET HOME. THE OBD2 CODE WAS P2111, THE DRIVE BY WIRE THROTTLE BODIES ON THESE CARS ARE FAULTY. SEEMS TO BE A COMMON PROBLEM. *TR
Vehicle speed control, Engine, Jul 27, 2012
MY 2010 FORD FUSION V6 SEL SURGED, SHOOK VIOLENTLY AND STALLED OUT. A LIGHT SHAPED LIKE WRENCH APPEARED. I PULLED OVER AND LET IT REST FOR ABOUT 30 SECONDS, THEN TRIED TO START. IT STARTED UP AND I DROVE HOME. AFTER RESEARCHING ONLINE, I FOUND MANY, MANY OTHER FORD CUSTOMERS WITH MY YEAR VEHICLE WERE HAVING THE SAME PROBLEM. DEALERS WERE TELLING THEM IT'S A BAD THROTTLE BODY. *TR
Power train, Engine, Fuel/propulsion system, Jul 27, 2012
ACTUATOR CONTROL SYSTEM: THROTTLE PLATE STUCK OPEN - VEHICLE SHUT DOWN ON FREEWAY WOULD NOT START ONLY AFTER 5 MIN WAIT THEN HAPPENED AGAIN 10 MIN LATER STOPPED AGAIN WAITED 5 MORE MIN NEXT MORNING CAR STARTED FINE THEN AFTER A FEW MINS OF DRIVING STOPPED AGAIN HAVING TROUBLE STAYING ON... *TR
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Jul 25, 2012
WHILE TRAVELING ON THE EXPRESSWAY WITH THE CRUISE CONTROL ON MY ENGINE RETURNED TO IDLE SPEED AND THERE WAS NO RESPONSE FROM THE ACCELERATOR PEDAL. I HAD TO COAST TO A STOP ON THE SHOULDER, PUT THE CAR IN PARK, SHUT IT OFF, AND RESTART IT. THE NEXT DAY THIS HAPPENED AGAIN TWICE, THE CHECK ENGINE LIGHT CAME ON, I READ THE CODE AND IT WAS P2112 THROTTLE ACTUATOR CONTROL SYSTEM STUCK SHUT. I DID SOME RESEARCH AND THERE ARE APPARENTLY SOME KNOWN PROBLEMS WITH THE THROTTLE BODY ASSEMBLY. MY CAR IS OUT OF WARRANTY AND THE DEALER TOLD ME THIS PART ISN'T COVERED UNDER THE EXTENDED EMISSIONS WARRANTY. I WAS LUCKY THAT THIS DIDN'T HAPPEN WHILE I WAS TURNING OR MERGING INTO TRAFFIC. *TR
Vehicle speed control, Engine, Jul 24, 2012
WAS DRIVING ON AT 65MPH ON A STATE HIGHWAY AND PASSING ANOTHER VEHICLE WHEN MY VEHICLE SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE ENGINE DROPPED TO 750 RPM AND WOULDN'T DO ANYTHING IN RESPONSE TO MY ATTEMPTS TO ACCELERATE. THE VEHICLE SLOWED QUITE RAPIDLY BECAUSE OF THIS PROBLEM AND I HAD TO TAKE EVASIVE ACTION TO AVOID A CRASH. THERE WAS NO WARNING PRIOR TO IT HAPPENING AND NO SOUNDS ASSOCIATED WITH THE INCIDENT. IF MY WIFE HAD BEEN DRIVING I KNOW THERE WOULD HAVE BEEN AN ACCIDENT. AFTER TURNING OFF THE VEHICLE AND RESTARTING IT, THE VEHICLE DROVE PROPERLY. WHEN I RETURNED HOME, I CHECKED FOR ANY CODES AND FOUND THERE WERE NONE. TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS TOLD "IT IS PROBABLY THE THROTTLE BODY CONTROL; WE KNOW THERE HAVE BEEN MANY INCIDENTS LIKE THIS". THIS WAS REPORTED YESTERDAY IN ANOTHER INCIDENT BUT NOT WITH "SPEED CONTROL" AS THE AFFECTED PART. I DID NOT KNOW IT WAS AN OPTION AT THAT TIME. *TR
Power train, Vehicle speed control, Engine, Fuel/propulsion system, Jul 24, 2012
ON 7/22/2012 AT APPROXIMATELY 2000 HOURS MY FAMILY WAS TRAVELING SOUTHBOUND ON GEORGIA STATE ROUTE 3 - US HWY. 41 IN ROCKY FACE, GEORGIA WHEN OUR VEHICLE (2010 FORD FUSION AUTOMATIC TRANSMISSION) SUDDENLY WITHOUT NOTICE WENT FROM A SOLID CRUISING SPEED OF 40MPH TO AN ABRUPT HALT - NOSE OF THE CAR ACTUALLY WENT FORWARD TOWARDS THE GROUND SO ABRUPTLY THAT IT MADE CONTACT WITH THE GROUND. THE VEHICLE STALLED (STILL BARELY RUNNING) IN THE LANE OF TRAVEL AND WOULD NOT GET ANY THROTTLE ACCELERATION. MY FAMILY AND VEHICLE WAS ALMOST STRUCK BY ON COMING MOTORISTS FROM THE REAR DUE TO THE ABRUPT STOPPING AND THE VEHICLE WOULD BARELY GET ANY THROTTLE ACCELERATION. AFTER THE GEORGIA STATE PATROL TROOPER CAME TO ASSIST THE CAR WOULD NOT GO ABOVE 25 MPH WITHOUT SUDDENLY STALLING AND THE CHECK ENGINE LIGHT COMING ON ALONG WITH AN ORANGE WRENCH SYMBOL. THE VEHICLE HAD TO BE ABANDONED AT THE DALTON GEORGIA STATE PATROL POST DUE TO THIS ISSUE UNTIL FORD COULD SEND A REPRESENTATIVE TO TOW THE VEHICLE TO THE LOCAL DEALER WHERE WE PURCHASED. THE LOCAL DEALER ON 7/23/12 INFORMED US THAT THIS IS AN ON-GOING PROBLEM THAT FORD IS AWARE OF AND THAT THE "THROTTLE BODY" WOULD HAVE TO BE REPLACED. UPON FURTHER ONLINE INVESTIGATION I FOUND THAT THIS ISSUE IS WIDESPREAD AND REPORTED SINCE 2010 & HAS CAUSED VERY UNSAFE CONDITIONS FOR MOTORISTS SUCH AS IT DID WITH MY FAMILY. I AM ASKING YOU ALL TO LOOK INTO RECALLING THE "THROTTLE BODY" ON THE 2010 FORD FUSIONS TO BE REPLACED. THIS IS A PROBLEM THAT FORD IS AWARE OF AND THEY ARE BLATANTLY PASSING THE BLAME OFF ONTO THE CONSUMER AND SOMEONE (IF NOT MY OWN FAMILY) IS GOING TO GET HURT. IT IS UNSAFE FOR A LATE MODEL VEHICLE THAT HAS BEEN SERVICED AS REQUIRED BY THE MANUFACTURE EVERY 3-5 MONTHS TO HAVE THESE ABRUPT ISSUES AND BREAK MY FAMILY DOWN IN THE ROADWAY OF TRAVEL ON A MAJOR US HIGHWAY. NHTSA PLEASE HAVE FORD CORRECT BEFORE SOMEONE GETS INJURED!! *TR
Power train, Electrical system, Engine, Jul 23, 2012
DRIVING AT 65MPH IN TRAFFIC ON A STATE HIGHWAY WHEN THE VEHICLE FAILED TO RESPOND TO THE ACCELERATOR. VEHICLE WENT TO APPROXIMATELY 750 RPM AND THERE WAS NO SPEED CONTROL. THIS FAILURE OCCURRED WITHOUT ANY WARNING AS I WAS PASSING ANOTHER CAR AND REQUIRED ME TO TAKE EVASIVE ACTION TO AVOID COLLISION. DEALERSHIP SAYS IT WAS THROTTLE BODY CONTROL UNIT AND THAT THERE ARE "KNOWN PROBLEMS". *TR
Power train, Engine, Jul 23, 2012
THERE IS A SERIOUS PROBLEM WITH THIS CAR IN THAT IT WILL COMPLETELY SHUT DOWN WHILE TRAVELING AT ANY SPEED WHETHER 15 MPH OR 70 MPH, WITH NO WARNING. THIS COULD CAUSE SERIOUS HARM ESPECIALLY TRAVELING ON THE INTERSTATE WHERE YOU CAN BE HIT FROM BEHIND AT A HIGH RATE OF SPEED. THE CAR WILL RESTART AFTER A FEW MINUTES, BUT WHEN DOING SO WILL CANCEL THE ENGINE SERVICE CODE P2111 SO THAT THE DEALER CANNOT ID THE PROBLEM. IF YOU EXPERIENCE THIS PROBLEM, MAKE THEM KEEP DRIVING IT UNTIL IT HAPPENS TO THE SERVICE PERSON. ISSUE IS DEFECTIVE THROTTLE BODY -POTENTIOMETER. THE COMPUTER CAN'T TELL HOW MUCH THE THROTTLE IS OPEN SO IT SHUT DOWN. MY TEENAGER WAS DRIVING THIS CAR AND WAS ALMOST RE-ENDED TWICE. VERY DANGEROUS PROBLEM. CAR SHOULD BE RECALLED FOR THIS ISSUE!!!!! *TR
Engine, Fuel/propulsion system, Jul 20, 2012
WITH NO WARNING OR OTHER SIGNS, THE CAR STALLED OUT. DRIVING ON A FLAT /STRAIGHT ROAD. PULLED TO THE SIDE OF THE ROAD AND RESTARTED THE CAR WITHOUT ISSUE. 3HRS LATER THE SAME ISSUE. TWO DAYS AFTER THAT MY WIFE EXPERIENCED THE SAME ISSUE. CHECKING ON THE INTERNET, THIS SEEMS TO BE A RE-OCCURRING THEME FOR THE ELECTRONIC THROTTLE BODIES OF THE FORD FUSION. *TR
Engine and engine cooling, Power train, Traction control system, Jul 20, 2012
WHILE DRIVING ON THE HIGHWAY AT 70 MPH MY CAR CUTS OFF. I MERGE TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTES IT RESTARTS. I PUT IT IN DRIVE AND CONTINUE DRIVING. THE NEXT MORNING IT DOES THE SAME THING. WHEN IT LOOSES POWER THE WRENCH LIGHT, CHECK ENGINE LIGHT, AND TRACTION CONTROL LIGHTS COME ON AND IT SAYS SERVICE ADVANCETRAC IN THE SERVICE BAR ON THE DASH PANEL. I HAVE TAKEN IT TO FORD SEVERAL TIMES AND THERE ARE NO CODES STORED FOR THEM TO GO BY. THEY MADE ME A NEW KEY AND STATED THEY THOUGHT IT WAS MY KEY GOING BAD. I AM SURE THAT IT IS SOMETHING MORE AS IT HAS DONE IT AGAIN EVEN WITH THE NEW KEY. THERE IS DEFINITELY SOMETHING GOING ON WITH THE THROTTLE BODIES ON THESE CARS. IT IS VERY SCARY AND UNSAFE WHEN THE CAR LOSES POWER IN RUSH HOUR TRAFFIC. I HAVE 3 CHILDREN THAT I TRANSPORT IN THIS CAR EVERYDAY. I HONESTLY HOPE FORD INVESTIGATES THIS AND FIXES THE PROBLEM. I ALSO HAD THE PROBLEM WITH THE LUG NUTS AND WHEEL STUDS SNAPPING OFF. THERE IS A RECALL FOR THAT BUT I WAS TOLD MY CAR DID NOT FALL UNDER THAT RECALL EVEN THOUGH IT WAS HAVING THE SAME ISSUES? THIS IS THE FIRST FORD I HAVE EVER OWNED AND I WILL NEVER BUY ANOTHER ONE. NOT JUST THE QUALITY OF THE VEHICLE, BUT THE TECH'S AT THE SHOPS DON'T KNOW ANYTHING, AND FORD DOES NOT STAND BEHIND THEIR PRODUCTS!! *TR
Power train, Engine, Fuel/propulsion system, Jul 18, 2012
WAS DRIVING OUT OF A PARKING LOT CAR SUDDENLY STALLED WHEN ACCELERATING. HAD TO PARK AND RESTART CAR TO REENGAGE ENGINE. WRENCH AND ENGINE LIGHTS CAME ON. CAR STALLED OUT THREE MORE TIMES GOING AROUND THE BLOCK. DIAG CODE WAS P0455. DEALER INITIALLY REPLACED PURGE VALVE. ON WAY HOME FROM DEALERSHIP REPAIR, ENGINE CUT OUT GOING 70 ON HIGHWAY. RETURNED CAR TO DEALER. DIAG CODE WAS P2112. DEALER REPLACED THROTTLE BODY. CAR SEEMS TO BE RUNNING NORMALLY NOW. THIS WAS A SCARY PROBLEM AND A HUGE POSSIBLE SAFETY HAZARD WHEN THE VEHICLE CUTS OUT UNEXPECTEDLY AT RANDOM TIMES. *TR
Power train, Engine, Jul 17, 2012
I WAS TRAVELING AT 60MPH IN MORNING RUSH HOUR TRAFFIC WHEN THE 2010 FORD FUSION LOST ACCELERATION. THEN THE CAR STARTED TO CHUG SO I PULLED OFF ONTO THE SHOULDER BEFORE THE EXIT. IT WAS NOT A FULL SHOULDER AS THE CAR WAS STILL OCCUPYING HALF OF A LANE. A TEN-WHEELER TRUCK WAS RIGHT BEHIND ME AND FORTUNATELY WAS ABLE TO STOP.THE CAR HAD TO BE TOWED TO THE DEALERSHIP AND THE THROTTLE BODY HAD TO BE REPLACED. THIS CAR IS A SAFETY HAZARD. *TR
Power train, Engine, Fuel/propulsion system, Jul 17, 2012
I ACCELERATED AWAY FROM A STOP LIGHT AND AS I SHIFTED FROM 2ND TO 3RD GEAR THE CAR JERKED AND I HAD NO POWER AT ALL THE ENGINE WAS STILL RUNNING, BUT WHEN I PUT MY FOOT INTO THE ACCELERATOR NOTHING HAPPENED. ALSO A WRENCH WAS DISPLAYED IN THE WARNING LIGHT AREA OF THE DASH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. WHEN I RESTARTED IT ABOUT 15 SECONDS LATER THE WRENCH WAS GONE AND THE CAR SEEMED FINE. I AM REPORTING THIS BECAUSE I SEE THAT IT IS HAPPENING TO A LARGE NUMBER OF 2010 FUSION OWNERS WITH SIMILAR MILEAGE AND IT CAN BE A REAL SAFETY ISSUE WHEN YOUR CAR DIES IN TRAFFIC! *TR
Power train, Engine, Jul 16, 2012
I WAS TRAVELING ON THE FREEWAY AT 65 MPH. I HEARD A THUMP, THE WRENCH LITE CAME ON AND THEN I LOST ACCELERATION POWER. I HAD TO COAST OFF THE FREEWAY AND COME TO A STOP. I STILL HAD STEERING AND BRAKES BUT NO POWER. I HAD CAR TOWED TO THE FORD DEALER WHO REPLACED THE THROTTLE BODY ASSEMBLY. I HAVE READ SO MANY OF THESE REPORTS AND I FEEL, LIKE THE OTHERS, THAT IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS HURT OR KILLED! FORD NEEDS TO GET ON THE BALL AND MAKE THIS A RECALL. *TR