2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
793 reports, newest first. Show all
Engine, Jun 26, 2016
DRIVING ON HIGHWAY AND CAR JUST LOST POWER. WRENCH LIGHT CAME ON. COULD ONLY DRIVE ABOUT 5 MPH. CAR WAS SHAKING/ CHUGGING AS I TRIED TO GIVE SOME GAS. SHUT CAR OFF AND WAITED 5 MINUTES AND CAR RAN GOOD. HAPPENED AGAIN ABOUT HALF HOUR LATER. THIS HAPPENS ABOUT ONCE EVERY MONTH WITH THE CAR BUT THIS IS THE FIRST TIME WHILE HIGHWAY DRIVING. VERY DANGEROUS. USUALLY HAPPENS AT LOWER SPEEDS BUT THIS TIME I WAS GOING ABOUT 30 MPH (COASTING) AND WENT TO GIVE IT SOME GAS AND SUDDENLY THE ENGINE HAD NO POWER. WHENEVER THIS HAPPENED PREVIOUSLY, I WOULD RESTART THE ENGINE . IT WOULD REV IN NEUTRAL OK, BUT IF YOU PUT IT IN DRIVE, THE WRENCH LIGHT WOULD COME ON AGAIN AND YOU WOULD HAVE NO POWER. IF YOU LET THE CAR REST FOR A MINUTE OR TWO BEFORE RE-STARTING CHANCES ARE YOUR OK.
Engine, Jun 25, 2016
WE PURCHASED THE CAR USED IN 2013 AND HAD TO HAVE A MOTOR PUT IN 3 DAYS AFTER PURCHASING. THE ENGINE LIGHT CAME ON AND WE TOOK IMMEDIATELY TO A MECHANIC AND THE MOTOR WAS REPLACED.
Engine, May 24, 2016
OUR VEHICLE IS A 2010 FUSION WITH 96,000 MILES ON IT. MY WIFE DROVE TO WORK YESTERDAY AND THE WRENCH LIGHT CAME ON AND VEHICLE WENT INTO LIMP MODE AND WOULD NOT ACCELERATE OVER 40 MPH AND WAS EXTREMELY SLOW GETTING TO THAT SPEED. I KNOW FORD HAS A "SATISFACTION PROGRAM" FOR THIS EXACT ISSUE YET WHEN I CALLED THEM MY VIN WAS NOT IN THE PROGRAM. THIS IS THE SAME [XXX] PROBLEM AS THE OTHER ETB REPLACEMENT AND SOFTWARE UPDATE YET I'M BEING TOLD I HAVE TO PAY OUT OF POCKET. MY WIFE ENDED UP BREAKING DOWN ON A VERY BUSY STREET WITH CARS BEHIND HER YET FORD WON'T ACKNOWLEDGE THIS IS A BIGGER ISSUE THAN THE 1.6 MILLION VEHICLES THEY RECALLED. HOW CAN MY ISSUE BE EXACTLY THE SAME YET NOT MEET THE CRITERIA? SO DOES SOMEBODY HAVE TO BE KILLED BEFORE IT'S ADDRESS, OR HOW MANY POOR PEOPLE HAVE TO PAY OUT OF THEIR POCKETS WITH MONEY THEY DON'T HAVE BEFORE THIS IS RECALLED AS IT SHOULD BE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, May 2, 2016
I APPROACHED A STOP SIGN AND AFTER STOPPING, I ATTEMPTED TO ACCELERATE, BUT MY CAR HAD SIGNIFICANTLY REDUCED POWER. THE WRENCH ILLUMINATED AND I WAS ABLE TO SLOWLY GUIDE MY CAR TO THE SHOULDER OF THE ROAD. I TURNED MY CAR OFF, WAITED A FEW MINUTES AND STARTED IT AGAIN. IT STARTED WITH NO PROBLEM AND I WAS ABLE TO DRIVE IT TO THE GARAGE. I WAS TOLD I'D NEW A NEW THROTTLE BODY THAT WOULD COST APPROXIMATELY $300 TO REPLACE INCLUDING LABOR.
Vehicle speed control, Engine, Apr 27, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 68 MPH, THE VEHICLE LOST ACCELERATION INTERMITTENTLY AND A REPAIR SERVICE LIGHT ILLUMINATED. THE CONTACT PULLED OVER, SHUT OFF, AND RESTARTED THE VEHICLE. THE SERVICE ENGINE SOON LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Engine, Apr 25, 2016
ON THE EVENING OF APRIL 22, 2016 CAR SHUT OFF WHEN IN MOTION AT 35MPH ON A CITY STREET. NO INDICATOR LIGHTS CAME ON. PUT CAR IN NEUTRAL AND STARTED IT AFTER THREE ATTEMPTS. THE FOLLOWING MORNING I DROVE THE CAR 2 MILES TO MY FATHER'S HOUSE TO HAVE HIM CHECK IT. THE CAR SHUT OFF WHILE IN MOTION AT 25 MPH ON A CITY STREET. FIVE TIMES. A 10 MINUTE DRIVE TOOK ME MORE THAN 30 MINUTES. ERROR CODE P2111 CAME UP. MY CAR HAS UNDER 68,000 MILES. THROTTLE BODY. I BELIEVE THIS IS COVERED UNDER MY EXTENDED WARRANTY.
Engine, Apr 11, 2016
THE VEHICLE STARTING HAVING A ROUGH IDLE AND STALLING OUT AT A RED LIGHTS. I IMMEDIATELY HAD IT CHECKED, AND THE TECHNICIAN CLEANED THE THROTTLE BODY WHICH SEEMED TO HELP FOR A FEW DAYS. THEN, WITH NO WARNING I SAW SMOKE/STEAM POURING OUT FROM UNDER THE HOOD SO I IMMEDIATELY CALLED FOR HELP AND ASKED WHAT TO DO. I WAS ADVISED BY THE TECHNICIAN TO IMMEDIATELY PULL OVER AND SHUT THE CAR. I HAD THE CAR TOWED TO LILLISTON FORD IN VINELAND, NJ. I WAS TOLD I NEEDED A NEW MOTOR. WHEN ASKED WHY, I WAS CONSISTENTLY TOLD THAT THEY WERE NOT SURE WITHOUT TAKING THE MOTOR APART BUT THAT THEY FOUND ALL OF THE COOLANT IN THE ENGINE PAN, MIXED WITH THE MOTOR OIL. IT SEEMS TO BE THAT THE MOST LIKELY SCENARIO IS THAT THE HEAD GASKET WENT BAD AND COOLANT LEAKED INTO THE MOTOR CAUSING TWO THINGS TO HAPPEN - IT MIXED WITH THE ENGINE OIL (WHICH IS OBVIOUSLY BAD), AND SINCE NOW ALL OF THE COOLANT WAS OUT OF THE RADIATOR THE CAR OVERHEATED AND WARPED THE ENGINE BLOCK. THIS VEHICLE IS ONLY 6 YEARS OLD AND WAS RELIGIOUSLY MAINTAINED AND SHOULD NOT BE HAVING MAJOR ISSUES AS SUCH. CASE NUMBER: CAS-9188661.
Engine, Fuel/propulsion system, Mar 23, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FIRST DEALER PERFORMED A ROUTINE MAINTENANCE CHECK IN ADDITION TO THE RECALL REPAIR. WHEN THE SERVICE ENGINE WARNING LIGHT ILLUMINATED, THEY CLEARED THE CODE. THE CONTACT WAS UNABLE TO DETERMINE IF THE DEALER PERFORMED A LEAK TEST ON THE CANISTER PURGE VALVE (CPV). THE DEALER DID NOT REMEDY THE RECALL. AFTER THE DEALER ALLEGEDLY COMPLETED THE RECALL REPAIR, THE CONTACT WAS DRIVING AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A SECOND DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFUSED TO PROVIDE ANY FURTHER COVERAGE TO REPAIR THE VEHICLE. THE CONTACT WAS UNABLE TO DETERMINE IF THE MANUFACTURER WOULD REMEDY THE FAILURE AND WAS UNCERTAIN IF THE VEHICLE WAS SAFE TO DRIVE. PRIOR TO THE REPAIR, THE ONLY FAILURE EXPERIENCED WAS THE SERVICE ENGINE LIGHT RANDOMLY FLASHING. THE APPROXIMATE FAILURE MILEAGE WAS 107,168.
Steering, Engine, Fuel/propulsion system, Jan 29, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE CONTACT WAS ADVISED TO CHECK WITH THE MANUFACTURER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REMEDY. THE CONTACT WAS WAITING ON THE MANUFACTURER TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Engine, Fuel/propulsion system, Jan 8, 2016
VEHICLE SHUTS DOWN WHILE CRUISING ON THE FREEWAY. THE WRENCH LIGHT CAME ON. LOST CONTROL OF THROTTLE AND HAD TO PULL OVER TO THE SHOULDER. THE CAR WOULDN'T REV UP OR ANYTHING. AFTER TURNING THE CAR OFF AND STARTING IT BACK UP AGAIN IT DROVE FINE AND THE WRENCH LIGHT DISAPPEARED.
Engine, Oct 28, 2015
ENGINE WOULD DROP TO IDLE AND NOT RESPOND TO ACCELERATOR PEDAL, ONLY RESTARTING WOULD SOLVE. ESCALATED TO ENGINE COMPLETELY DYING REQUIRING A RESTART OFTEN AT HIGHWAY SPEED. ON 10/20 DRIVING TO AIRPORT IN CHICAGO, CAR DIED A TOTAL OF 7 TIMES. CALLED FORD CORPORATE REGARDING THE ETB CUSTOMER SATISFACTION PROGRAM, FOUND MY VEHICLE VIN WAS NOT INCLUDED. ON 10/22 TOOK TO FORD DEALER AND THE ETB WAS REPLACED AT CUSTOMER EXPENSE. WAS TOLD THAT THE CODES WERE EXACTLY THE SAME AS THE ETB'S BEING REPLACED UNDER THE CUSTOMER SATISFACTION PROGRAM. CALLED FORD CORPORATE AGAIN, BUT WOULD NOT INCLUDED IN THE PROGRAM. A SERIOUS POTENTIALLY LIFE-THREATENING ISSUE WHEN A VEHICLE STALLS IN HEAVY TRAFFIC. SUGGEST THAT ALL OF THE 2010 FORD FUSIONS SHOULD BE INCLUDED IN THE SATISFACTION PROGRAM OR THE PROGRAM SHOULD BE UPGRADED TO A RECALL PROGRAM.
Vehicle speed control, Engine, Oct 22, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER REFLASH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE CONTACT RETURNED TO THE DEALER WITH THE DIAGNOSIS, BUT THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,363. UPDATED 1/15/16 *CN
Electrical system, Engine, Oct 21, 2015
I WAS DRIVING DOWN THE HIGHWAY AND A RED TRIANGLE LIGHT COMES ON THAT SAYS TO STOP SAFELY. THE ENGINE SHUT OFF. I HAD TO PULL OVER AND TURN CAR OFF. ONCE I STARTED IT BACK IT STARTS FINE BUT CONTINUES TO TURN OFF VERY FEW MILES. THIS IS A MAJOR PROBLEM AND PUTS MY FAMILIES LIVES AT RISK. NO LIGHTS ARE ON AFTER I TURN CAR BACK ON. THIS IS VERY SERIOUS AND CAN CAUSE MY FAMILY TO DIE IN A CAR CRASH. THANKFULLY THE HYBRID ENGINE STILL WORKS WHICH LETS ME SLOWLY PULL OVER BUT MY SPEEDS ON THE INTERSTATE GOES FROM 70 TO ABOUT 30 REALLY FAST AND PUTS US IN A VERY DANGEROUS SITUATION. PLEASE HELP ME FIX.
Vehicle speed control, Other or unspecified, Engine, Oct 14, 2015
WHILE DRIVING, THE CAR WILL SUDDENLY LOSE ALL ACCELERATION AND THE MAINTENANCE WRENCH LIGHT WILL COME ON. THIS HAS HAPPENED WHILE ACCELERATING FROM A STOP, AND WHILE GOING 60 MPH DOWN THE HIGHWAY. THE ONLY WAY TO RESET IT IS TO RESTART THE CAR. IF THE CAR IS NOT RESTARTED, IT WILL SHAKE VIGOROUSLY AS IF IT IS GOING TO STALL ON ITS OWN. ONCE RESTARTED, ACCELERATION IS RESTORED TO NORMAL UNTIL IT DOES THE SAME THING AGAIN.
Power train, Electrical system, Engine, Oct 12, 2015
WHILE STOPPED AT RED LIGHT AND STOP SIGNS ATTEMPTING TO TURN, THE VEHICLE WOULD REV ITSELF CORRESPONDING WITH A RAPID INCREASE/DECREASE IN RPM. UPON ACCELERATION THE CAR WOULD STUTTER AND THE ENGINE TURNED OFF WHILE ALLOWING ME TO ENTER THE INTERSECTION RESULTING IN VERY CLOSE CALLS. THIS HAS BEEN RECURRING WITH MORE FREQUENCY.
Vehicle speed control, Engine, Fuel/propulsion system, Oct 12, 2015
I WAS AFFECTED BY THE THROTTLE BODY THING. I GOT IT FIXED AT JIM CLICK FORD IN TUCSON. I'VE BEEN EXPERIENCING HEAVY ACCELERATION AND THROTTLE RESPONSE PROBLEMS SINCE. I HAD MY TRAMS FLUID LEAK FROM THE CAP. NO LEAKS IN ANY OF MY HOSES. MY RPMS STAY BETWEEN 1700-2700 REGARDLESS OF WHAT SPEED I'M GOING. I TOOK IT BACK TO JIM CLICK, EVEN THO SHOWING NO ERRORS. AND IT'S ALWAYS WHINING, MY ENGINE. I DON'T KNOW WHAT'S CAUSING THIS, BUT I DEFINITELY TAKE CARE OF MY CAR. AND FUSIONS BEEN HAVING A LOT OF PROBLEMS. AND PEOPLE TELL MY MY CAR MAKES REALLY LOUD NOISE WHEN TURNING. I'VE NEVER HEARD IT OR FELT IT, BUT I'VE BEEN TOLD BY MULTIPLE PEOPLE.
Engine, Oct 6, 2015
WHILE DRIVING I NOTICED THE TEMP GAUGE WAS ON HIGH. NO WARNING LIGHTS PRECEDING THIS AND NOW LOW COOLANT ALARM. TURNED A CORNER TO PULL OFF AND BEFORE I COULD, CHECK ENGINE LIGHT CAME ON AND ENGINE SHUDDERED TO A STOP CAUSING ME TO LOOSE STEERING AND BRAKES. WITH NO WARNING ENABLING ME TO EITHER CHECK THE CAR OUT, OR SAFELY GET OFF THE ROAD. THE WATER PUMP WHICH IS INSIDE THE ENGINE FAILED. IT HAS CONTAMINATED THE OIL NOW REQUIRING AN ENTIRE NEW ENGINE. ON SEARCHING GOOGLE FOR THE FORD 3.5L V6 ENGINE THIS APPEARS TO BE A HUGE PROBLEM WITH THESE ENGINES AND ITS DESIGN. I CANT IMAGINE WHAT WOULD HAPPEN SHOULD IT FAIL WITHOUT WARNING AT HIGHWAY SPEEDS.
Vehicle speed control, Engine, Sep 17, 2015
WHILE DRIVING DOWN THE FREEWAY AT APPROX 70MPH IN HEAVY TRAFFIC, THE VEHICLE MADE A SLIGHT JERK, AND LOST PROPULSION. I HAD TO CROSS SEVERAL LANES OF TRAFFIC OFF TO THE EDGE OF THE ROAD. THERE WAS NO RESPONSE TO PRESSING ON THE GAS PEDAL. ONCE STOPPED AND IN PARK, THE ENGINE IDLED VERY ROUGHLY, SHAKING THE ENTIRE CAR. I TURNED OFF THE ENGINE, WAITED ABOUT A MINUTE, AND RE-STARTED THE CAR. IT HAD TO CRANK FOR A FEW SECONDS BEFORE TURNING OVER AND STARTING. IT THEN DROVE FINE FOR ABOUT ANOTHER 10 MILES BEFORE QUITTING AGAIN. I AGAIN STOPPED, THEN RESTARTED THE CAR, AND LIMPED IT HOME ON SIDE ROADS, OFF THE FREEWAY. IT DID NOT DRIVE SMOOTHLY, BUT MADE IT THE OTHER 15 MILES HOME WITHOUT QUITTING AGAIN. I TOOK THE CAR TO AN INDEPENDENT MECHANIC, WHO RESEARCHED AND FOUND A KNOWN PROBLEM WITH THE THROTTLE BODY, CAUSING THESE EXACT SYMPTOMS, AND HAS REFERRED ME TO A FORD GARAGE FOR AN IN-WARRANTY REPAIR. THE APPOINTMENT FOR THAT IS TOMORROW.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 11, 2015
I BELIEVE THIS CAR IS ALSO AFFECTED BY THE ELECTRONIC THROTTLE BODY ISSUES PLAGUING FORDS. I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY LOSES POWER AND THE "WRENCH" LIGHT APPEARS. THE VEHICLE LOST SPEED AND DID NOT RESPOND TO THE GAS PEDAL. I WAS ABLE TO PULL OVER AND RESTART THE VEHICLE WITH TEMPORARY RESOLUTION OF THE PROBLEM. THIS HAS BEEN A GRADUALLY WORSENING PROBLEM.
Vehicle speed control, Engine, Sep 8, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER, JERKED, AND HESITATED BEFORE ACCELERATING. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE SERVICE VEHICLE SOON AND SECURITY LOCK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,801.
Engine, Aug 25, 2015
ON SATURDAY, 08/15/2015 @7:45PM I WAS DRIVING ON I-10 ON THE FAR LEFT LANE ABOUT 65 MPH. AS I STARTED MOVING TO THE CENTER LANE TO GET TO THE RIGHT LANE ON A BIT OF AN INCLINE, A WRENCH LIGHT WENT OFF ON THE DASHBOARD; I TURNED MY EMERGENCY LIGHTS ON. AS I PRESSED ON THE PEDAL TO GET ON THE CENTER LANE, THE CAR STARTED LOSING SPEED. I PRESSED THE PEDAL BUT THE SPEED KEPT COMING DOWN. AT THIS POINT THE SPEED WENT TO ABOUT 20 MPH AND A SEMI TRUCK WAS DIRECTLY BEHIND ME. I TRIED TO GET TO THE RIGHT LANE, BUT ANOTHER SEMI WAS ON MY RIGHT SIDE. AT THIS POINT, THE SPEED WAS ABOUT 10 MPH. RIGHT AFTER THE SEMI PASSED, I CHANGED TO THE RIGHT AND HAD JUST ENOUGH INERTIA TO MAKE IT TO A POINT ON THE FREEWAY BETWEEN AN ENTRY RAMP AND AN EXIT RAMP, NOT ON A SHOULDER. AFTER STOPPING, I TURNED THE KEY IGNITION OFF. I TRIED TO START RIGHT BACK, NOTHING. I CALLED MY HUSBAND TO PICK ME UP. WHILE WE TALKED, I TRIED THE IGNITION AGAIN; THE CAR STARTED AND I DROVE THE CAR GOT OFF THE FREEWAY. I KEPT DRIVING ALL THE WAY HOME ON THE "GATEWAY" NEXT TO THE FREEWAY ON THE RIGHT LANE. WENT TO THE FORD DEALERSHIP AS SOON AS THEY OPENED ON MONDAY, 08/17/2015, EXPLAINED ISSUE. SERVICE REP INDICATED THAT THERE WAS A RECALL ON THE ENGINE THROTTLE BODY, BUT IT WOULD HAVE TO BE CONFIRMED. THE ONLY WAY THEY COULD CONFIRMED IT WAS TO DRIVE THE CAR ON THE FREEWAY, SINCE THE COMPUTER DID NOT SHOW FAILURE. THE CAR LOST POWER AS IT DID FOR ME, AND THE MECHANIC TURNED THE ENGINE OFF AND BACK ON TO RESET IT. WHEN I PICKED UP THE CAR ON 08/24/2015, IT WAS REPLACED UNDER THE RECALL. THE SERVICE REP SAID THAT THEY ARE STILL GETTING THIS COMPLAINT. THEY SEE QUITE A BIT FOR CITY TRAFFIC, BUT HAVE HAD SOME FOR HIGH SPEEDS. HE DID SAY THAT MY CASE WAS THE MOST DANGEROUS HE HAD HAD AND THAT UNFORTUNATELY, FORD WILL NOT ISSUED A FULL RECALL AND WILL ONLY REPLACE AS IT HAPPENS AND IF PROVEN.
Steering, Engine, Fuel/propulsion system, Aug 18, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE FUEL INLET WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Engine, Aug 12, 2015
VEHICLE LOST POWER, WOULD NOT ACCELERATE A WRENCH SHOWED ON THE INSTRUMENT PANEL, IT EVENTUALLY BEGIN TO GRADUALLY GAIN SOME OF IT'S POWER ENOUGH TO GET THE CAR HOME. I HAVE READ NUMEROUS ACCOUNTS BY OTHER PEOPLE COMPLAINING ABOUT THIS PROBLEM. IT'S SEEM IT HAS TO DO WITH THE THROTTLE BODY. MY REAL CONCERN IS WHY FORD MOTOR COMPANY HAS NOT BEEN REQUIRED TO ISSUE A SAFETY RECALL. LOSS OF POWER COULD RESULT IN SERIOUS INJURY OR DEATH IF THIS HAPPENS ON A INTERSTATE ARE IN HEAVY TRAFFIC.
Engine, Fuel/propulsion system, Aug 10, 2015
CAR CUT OUT AND WENT TO LIMP MODE. CODE P2111 - ACTUATOR CONTROL SYSTEM OPEN THIS IS A VERY SERIOUS SAFETY ISSUE!!!! MY ENTIRE FAMILY WAS IN THE CAR. IF I HAD NOT BEEN A EXPERIENCED DRIVER AN ACCIDENT COULD HAVE RESULT FROM SHUTTING DOWN ON THE INTERSTATE
Electrical system, Engine, Aug 10, 2015
WHILE DRIVING (8/8/15) ON I-65 AT APPROX. 75MPH, THE RPM'S DROPPED AND THERE WAS NO RESPONSE FROM THE THROTTLE PEDAL. AFTER CAREFULLY MAKING OUR WAY TO THE SHOULDER, IT WAS NOTICED THAT CHARGING SYSTEM AND THROTTLE CONTROL/TRANSMISSION INDICATOR LIGHTS HAD TURNED ON. I TURNED THE VEHICLE OFF AND UPON RESTARTING, EVERYTHING APPEARED TO BE WORKING AS IT SHOULD. THE ABOVE WAS THE SECOND INSTANCE OF THIS MALFUNCTION. PREVIOUSLY (JUNE 2015), WHILE DRIVING IN CITY TRAFFIC AT APPROX. 30MPH, THE RPM'S DROPPED AND THE THROTTLE PEDAL BECAME UNRESPONSIVE. AFTER TURNING THE VEHICLE OFF AND BACK ON, FUNCTIONALITY RESUMED. OVER THE NEXT 15MILES BACK HOME, THIS OCCURRED THREE MORE TIMES AT SPEED BETWEEN 25 ~ 55 MPH. AT ALL INSTANCES, THE THROTTLE CONTROL/TRANSMISSION INDICATOR LIGHT TURNED ON, BUT THEN TURNED OFF AFTER RESTARTING THE VEHICLE.