2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
793 reports, newest first. Show all
Engine, Aug 7, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE RPMS FLUCTUATED AND ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AND WAS ABLE TO RESTART. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Engine, Jul 29, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS AT A STOP, THE ENGINE REVVED. IN ADDITION, WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.
Engine, Jul 29, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE THROTTLE POWER MALFUNCTIONED INTERMITTENTLY. ONCE THE VEHICLE WAS PLACED IN PARK AND TURNED OFF, THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,854.
Engine, Jul 19, 2015
THE CAR STARTED SPUDDERING AND THE CHECK TRANSMISSION LIGHT CAME ON. IT STARTED JUMPING AND WOULD NOT ACCLERATE.
Vehicle speed control, Engine, Jul 2, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS PARKED AND IDLING, IT SHOOK VIOLENTLY AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE. WHEN THE VEHICLE WAS STARTED, IT FAILED TO ACCELERATE OVER 10 MPH. THE CONTACT SHUT OFF THE VEHICLE AND WAS ABLE TO RESTART THE ENGINE. THE CONTACT ALSO MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED ON THE ACCELERATOR PEDAL IN ORDER TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Electrical system, Air bags, Engine, Jun 18, 2015
THE CAR DASH WARNING LIGHTS STARTED TO COME ON ONE BY ONE. THE WARNING CHIMES ALSO KEPT GOING OFF DASH LIGHTS WOULD FADE IN AND OUT. THE AIR BAGS WOULD TURN OFF AS WELL AS THE ABS WARNING LIGHTS WOULD COME ON. IN ADDITION TO THAT THE SECURITY SYSTEMS WOULD ENGAGE CAUSING THE CAR NOT TO RUN. I BROUGHT CAR TO THE DEALER AND THEY SAID IT WASN'T SAFE TO DRIVE THE CAR. THE TEACH HAD ISSUES FIGURING OUT THE PROBLEM AND SAID THEY HAVE NEVER SEEN BEFORE. I WAS ABLE TO FIND SEVERAL OTHER OWNERS OF THE SAME CAR AND YEAR WITH THE SAME ISSUE. THERE IS EVEN A YOU TUBE VIDEO OF IT HAPPENING AS WELL AS COMMENTS FROM OTHERS WITH THE SAME ISSUE. THE TECH HAD TO GET FORD ENGINEERS INVOLVED WHO ALSO HAD ISSUES FIGURING OUT THE PROBLEM. IT TOOK SIX WEEKS! I DO NOT UNDERSTAND IF THERE WAS OTHERS WHO HAVE HAD THIS ISSUE THAT THEY HAVE NO CLUE. IT COST ME 1400 TO FIX IT AND WHERE THIS IS A SAFETY ISSUE WHERE AIR BAGS AS WELL AS SECURITY SYSTEMS EFFECTS THE CAR IT SHOULD BE AT MINIMAL A BULLETIN IF NOT A RECALL. COMPUTER WAS REPLACED AND THERE WAS A FAULTY WIRE SHORTING OUT THE SYSTEM....UPDATED 07/30/15 *BF UPDATED 10/25/2017*CN
Engine, Jun 15, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE WRENCH LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE DEALER WAS UNABLE TO PERFORM A DIAGNOSTIC BECAUSE THE WRENCH SYMBOL WAS NOT ILLUMINATED AT THE TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 41,000. MA 08/11/15 UPDATED 10/1/2015*JS
Engine, Jun 8, 2015
ENGINE CUTS OFF WHILE DRIVING WITH NO WARNING. WON'T ACCELERATE WHEN GAS IS PRESSED. IDLE VERY ROUGH AT TIMES AND WILL SHIFT HARD AT TIMES. CHECK ENGINE LIGHT AND WRENCH ARE BOTH ON WHEN INCIDENT OCCURS. THROWING OBD2 CODES P2119,P0104,P2112. FORD FUSION SEL V6 3.0L 75K MILES. ALL SCHEDULED MAINTENANCE HAS BEEN PERFORMED ON TIME BY DEALER.
Engine, Jun 3, 2015
VEHICLE SUDDENLY LOST POWER, MALFUNCTION CAUTION LIGHT ILLUMINATED. DID NOT LOSE POWER STEERING OR BRAKES, BUT COULD NOT ACCELERATE BEYOND 5 MPH, IF AT ALL AT TIMES. ENGINE SHOOK/VIBRATED VERY BADLY. NEARLY REAR ENDED BY ANOTHER CAR. ACTIVATED 4 WAY FLASHERS AND WAS ABLE TO PULL OF HIGHWAY INTO SHOPPING AREA. ANY TYPE OF GAS PEDAL PRESSURE DID NOT HELP. LET CAR SIT FOR 10 MINUTES, RESTARTED ENGINE AND NO ISSUES WHILE SLOWLY DROVE AROUND PARKING LOT FOR A WHILE TO ENSURE NO ISSUES. DO HAVE A LETTER FROM FORD FOR EXTENDED WARRANTY, CUSTOMER SATISFACTION PROGRAM 13N03 TO GET THE THROTTLE BODY DEVICE REPLACED, BUT I CONSIDER THIS A HAZARDOUS CONDITION. WILL NOW TAKE TO DEALER AND DEMAND THIS BE REPLACED BEFORE ANY OTHER OCCURRENCES,
Electrical system, Engine, Jun 2, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.
Engine, May 27, 2015
WELL JUST PURCHASED THIS CAR A MONTH AGO AND ALREADY IN THE SHOP. IT WAS JERKING AND LOSING ACCELERATION AS I WAS PRESSING THE GAS ALSO IT SHUT OFF ON ME WHILE I WAS DRIVING. THE CHECK ENGINE AND WRENCH LIGHT CAME ON. SO I DID A VEHICLE REPORT ON THE CAR AND IT BROUGHT UP THE ENGINE, TRANSMISSION DIAGNOSTICS. ALSO THE RECALL FOR THE THROTTLE BODY. SINCE I HAVE WARRENTY I TOOK IT TO THE SHOP WHERE THEY SAY IT WAS THE TRANSMISSION. CHANGED IT. PICKED IT UP TODAY STILL DOING THE SAME THING AND LIGHT STILL ON. HAVE TO TAKE IT TO THE FORD DEALERSHIP WHERE THEY CAN CHECK THE THROTTLE BODY. CALLED THEM AND TOLD THEM THE ISSUE, THEY TELLING ME IT'S JUST SAYING I HAVE A WARRENTY. SO I HAD MY FIANCE CALL AND THEY SAID FOR US TO CALL IN THE MORNING. THEY GIVING ME THE RUN AROUND. I DON'T HAVE MONEY TO WASTE. I HAVE 2 CHILDREN I HAVE TO GET BACK AND FORTH TO SCHOOL. I HAVE CLASSES I HAVE TO GET BACK AND FORTH TO. WHEN I PURCHASED A CAR I DIDN'T EXPECT THIS. SECOND TIME PURCHASING A VEHICLE. NEVER HAD A PROBLEM. THIS PROBLEM NEEDS TO BE FIXED I CAN BE DRIVING WITH MY CHILDREN AND GOD FORBID THIS CAR CONTINUE TO MALFUNCTION.
Vehicle speed control, Engine, May 24, 2015
I TAPPED THE GAS AFTER I STOPPED AT A STOP SIGN & THE CAR REVVED REALLY HIGH BUT DIDN'T GO ANYWHERE. THEN THE 2ND TIME I WAS ON THE HIGHWAY THE CAR REVVED REALLY HIGH AGAIN & AGAIN WENT REALLY SLOW, LIKE SOMETHING WASN'T CATCHING. I'M GLAD THE HIGHWAY WAS EMPTY BECAUSE I COULD'VE CAUSED AN ACCIDENT
Power train, Engine, May 18, 2015
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65MPH AND CAME UP BEHIND A TRUCK DOING ABOUT 50MPH. I CHANGED LANES AND WENT TO PASS THE TRUCK. AS I PASSED THE TRUCK MY CAR ACCELERATED SLOWLY AND SEEMED TO NOT SWITCH GEARS AT THE RIGHT TIME, CAUSING A HARD SHIFT AND A "CHUG" FEEL. I PASSED THE TRUCK AND SLOWED DOWN TO 60MPH AND AS THE CAR SHIFTED AGAIN, IT CAUSED ANOTHER HARD SHIFT AND "CHUG" FEEL. THIS SEEMS TO BE A COMMON ISSUE WITH FORD FUSIONS. MINE DIDN'T START HAPPENING UNTIL AFTER THE PCM UPDATE RECALL THAT WAS DONE ON 2/26/15. I TOOK IT INTO FORD AFTER IT HAPPENED THE FIRST TIME AND THEY TOLD ME THAT SINCE THERE IS NO WRENCH ON THE DASH AND NO CHECK ENGINE LIGHT WITH A CODE, THEY CAN'T FIND ANYTHING WRONG AND CANNOT REPLICATE THE PROBLEM I DESCRIBED TO THEM. THIS IS RIDICULOUS THAT MANY CARS HAVE AN ISSUE BUT IT LOOKS LIKE SINCE THERE IS NO ONE THAT HAS BEEN SIGNIFICANTLY INJURED OR KILLED IN AN ACCIDENT DUE TO IT, THAT IT ISN'T BEING FIXED. PLEASE RECALL THIS AND FIX IT BEFORE SOMEONE LOSES THEIR LIFE FROM THIS.
Vehicle speed control, Engine, May 6, 2015
CAR HAD SUDDEN DECELERATION, LOSS OF POWER, WAITED ABOUT 30 SECONDS AND TRIED TO RESTART. CAR RESTARTED AND PARKED DUE TO SAFETY CONCERNS. DID SOME RESEARCH TO FIND THAT NHTSB IS FAILING TO ISSUE RECALL BUT FORD HAS VOLUNTARILY AGREED TO FIX AND EXTEND WARRANTY. THE DEALER IS PLAYING DUMB ABOUT IT BEING THROTTLE BODY ISSUE EVEN THOUGH IT IS SUPPOSED TO BE FIXED FREE UNDER FORD CSP# 13N03 AND HAD THE EXACT SYMPTOMS AS DESCRIBED. THIS ITEM SHOULD BE RECALLED AS IT IS A SERIOUS SAFETY HAZARD ON THE VEHICLE. *TR
Vehicle speed control, Engine, Apr 22, 2015
ON 04/13/2015 I EXPERIENCED RAPID DECELERATION WHILE DRIVING HOME FORM WORK ON THE HIGHWAY AND THE WRENCH LIGHT CAME ON THE DASH. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT TO HAVE THE PROBLEM LOOKED AT ON 04/15/2015. WHILE DRIVING HOME FROM WORK ON 04/16/2015 THE PROBLEM HAPPENED AGAIN SO I CALLED THE DEALERSHIP AND MADE ANOTHER APPOINTMENT ON 04/17/2015. AFTER ABOUT AN HOUR THEY COULDN'T FIND ANY ERROR CODES AND FAILED TO REPLICATE THE ISSUE. THEY TOLD ME TO DRIVE THE CAR AND HOPE IT DOESN'T HAPPEN AGAIN. SINCE THEN THE PROBLEM HAS OCCURRED ON THE FOLLOWING DATES: 04/18,4/19,4/21. I ORDERED THE PART MYSELF AND WILL DO THE REPAIRS MYSELF SINCE I CAN'T WAIT UNTIL A COMPLETE FAILURE HAPPENS. THAT WOULD INCREASE THE CHANCES OF CAUSING A SERIOUS ACCIDENT. *TR
Electrical system, Engine, Apr 18, 2015
I HAD BEEN DRIVING FOR ABOUT 5 MINUTES AND TRAVELING AT ABOUT 45 MPH WHEN I FELT A REDUCTION IN POWER. THE VEHICLE DID NOT RESPOND TO MOVEMENT OF THE THROTTLE PEDAL. VEHICLE SPEED SLOWLY REDUCED AND WE BRAKED TO A STOP AT A JUNCTION. THE VEHICLE WAS RUNNING ROUGH. THE VEHICLE HAD ALMOST ZERO POWER WHEN PULLING AWAY AND I HAD TO PULL OVER TO ALLOW FOLLOWING TRAFFIC TO PASS. SPEED INCREASED SLOWLY OVER 2 MILES OF DRIVING TO 40MPH. LACK OF POWER WAS AGAIN EXPERIENCED AT THE NEXT STOP JUNCTION. WE ARRIVED HOME 1 MILE LATER. IN MY OPINION THE LIMP HOME MODE IS TOTALLY UNACCEPTABLE. WE WERE LUCKY THAT WE WERE ON LOCAL ROADS WITH LITTLE TRAFFIC AROUND. *TR
Steering, Engine, Apr 14, 2015
I WAS STOPPED AT A 3 WAY STOP. AS THE CAR STARTED MOVING I COULD NOT STEER THE CAR. WHEN I FINALLY STOPPED THE CAR I WAS PARTIALLY IN A SOMEONE'S YARD WITH A CULVERT AND TELEPHONE OR ELECTRIC POLE ONLY 2 OR 3 FEET FROM ME. I THOUGHT THE CAR HAD GONE DEAD. I TRIED TO CRANK THE CAR ONLY TO REALIZE IT WAS STILL RUNNING. I THEN PUT THE CAR INTO REVERSE AND BACKED OUT. THAT WAS WHEN I REALIZED THE STEERING WAS THE PROBLEM. THE ADVANCE TRACK SYSTEM THEN CAME ON. AFTER READING THE MANUAL I WAS HOPING THAT IT WAS DUE TO US HAVING PUT NEW TIRES ON THE WEEK BEFORE. WHEN WE TOOK THE CAR TO OUR MECHANIC HE SAID THAT FORD WOULD NOT SELL THE PART AND WE WOULD HAVE TO TAKE IT TO A FORD DEALER. NEEDLESS TO SAY IT IS COSTING $1700 TO REPAIR THIS. THERE WAS A NEW MOTOR PUT IN THE VEHICLE WHEN IT WAS 2 1/2 YEARS OLD. IT ALSO WENT OUT WITH NO WARNING WHATSOEVER AND FORD TOLD US THIS WAS THE SECOND CAR THEY HAD THIS HAPPEN TO. *TR
Power train, Engine, Apr 8, 2015
FORD FUSION TRANSMISSION OIL LEAKS FROM LEFT SIDE HALF SHAFT AREA. HAD TRANSMISSION WORK DONE AT 30,000 FROM SCREWED UP TRANSMISSION. WAS TOLD SEAL WAS TOO SMALL AND FORD NEW AND WOULD REPLACE IF THOSE AFFECTED BROUGHT IN FOR REPAIRS. NOW AT 70,000 MILES, LEAK AS LISTED ABOVE WITH TRANS SLIP AS SO MANY POSTED ON INTERNET AND GOING THROUGH THE SAME SITUATION. FORD WILL NOT REPAIR SINCE THEY HAVE NOT BEEN INFORMED THAT IT IS A RECALL ITEM. HOW MANY DO YOU NEED TO GET THIS FIXED BEFORE IT BECOMES A DANGER DRIVING AND TRANS SLIPS WHEN COLD AND HAVE TO KEEP FILING TRANS FLUID. I BOUGHT BRAND NEW AND STILL IN MY POSSESSION. CAR TAKEN WELL CARE OF IN MY POSSESSION. *TR
Power train, Engine, Apr 8, 2015
FORD FUSION TRANSMISSION OIL LEAKS FROM LEFT SIDE HALF SHAFT AREA. HAD TRANSMISSION WORK DONE AT 30,000 FROM SCREWED UP TRANSMISSION. WAS TOLD SEAL WAS TOO SMALL AND FORD NEW AND WOULD REPLACE IF THOSE AFFECTED BROUGHT IN FOR REPAIRS. NOW AT 70,000 MILES, LEAK AS LISTED ABOVE WITH TRANS SLIP AS SO MANY POSTED ON INTERNET AND GOING THROUGH THE SAME SITUATION. FORD WILL NOT REPAIR SINCE THEY HAVE NOT BEEN INFORMED THAT IT IS A RECALL ITEM. HOW MANY DO YOU NEED TO GET THIS FIXED BEFORE IT BECOMES A DANGER DRIVING AND TRANS SLIPS WHEN COLD AND HAVE TO KEEP FILING TRANS FLUID. I BOUGHT BRAND NEW AND STILL IN MY POSSESSION. CAR TAKEN WELL CARE OF IN MY POSSESSION. *TR
Vehicle speed control, Engine, Apr 1, 2015
UPON ACCELERATING FROM A FULL STOP AT A RED LIGHT THE CAR ENTERED "LIMP" MODE (WOULD NOT ACCELERATE, BUT I COULD STILL STEER AND THE ENGINE WAS STILL ON) AND THE WRENCH LIGHT APPEARED ON THE DASH. I ALREADY HAD THE DEALERSHIP PERFORM THE THROTTLE FIX OF THE 2014 RECALL ON VARIOUS FORD MODELS OF 2009-2012. *TR
Engine, Fuel/propulsion system, Mar 30, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE VENT CANISTER KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 6/3/15*CN UPDATED 10/3/2017*CN
Vehicle speed control, Engine, Mar 28, 2015
DRIVING THE CAR HOME FROM THE DEALERSHIP CRUISING DOWN THE HIGHWAY AND SUDDENLY THE CAR JUST WOULD NOT ACCELERATE ANY MORE. SCARY FEELING WHEN YOUR CRUISING AT 55 AND SUDDENLY THE CAR WOULD NOT STAY AT HIGHWAY SPEED. IT WOULD STILL IDLE BUT IT IDLED ROUGHLY. YOU COULD PUSH DOWN ON THE PEDAL BUT IT WOULD DO NOTHING. IT JUST LOST ALL POWER SO I HAD TO QUICKLY PULL ONTO THE SHOULDER OF THE ROAD. GOOD THING NO ONE WAS FOLLOWING ME TO CLOSE. I CALLED THE DEALER AND THEY SENT OUT A TOW TRUCK. I HAD TO GET A RIDE HOME AND THE CAR WENT BACK TO THE DEALER FOR REPAIRS. TURNS OUT THAT THE THROTTLE BODY SENSOR QUIT WORKING. *TR
Engine, Mar 11, 2015
I WAS DRIVING ABOUT 30 MPH ON A TWO LANE, RURAL ROAD WHEN SUDDENLY MY 2010 FORD FUSION STARTED SPUTTERING, COUGHING, JERKING. THE CAR SLOWED DOWN TO A CRAWL AND WOULD NOT RESPOND TO MY PRESSING THE ACCELERATOR; THEN THE ENGINE SHUT OFF AND A RED-WRENCH LIGHT APPEARED ON THE DASH. I CRANKED THE CAR AGAIN; IN PARK, THE ENGINE SOUNDED FINE, BUT WHEN I PLACED IT IN DRIVE, THE SPUTTERING AND COUGHING STARTED AGAIN. I DROVE A FEW FEET, AGAIN WITHOUT ANY RESPONSE FROM THE ACCELERATOR, AND THE CAR SHUT OFF AGAIN. I REPEATED THIS THREE TIMES, ALL TO THE SAME EFFECT: DRIVE A FEW FEET, ENGINE IS COUGHING, SPUTTERING, JERKING, THEN ENGINE SHUTS OFF. AFTER THE THIRD TIME, I CRANKED IT, BUT WHILE STILL IN PARK I REVVED UP THE ENGINE AS HIGH AS I COULD (ACCELERATOR TO THE FLOOR). AFTER THAT, WHEN I PUT THE CAR IN DRIVE, THERE WAS NO COUGHING, NO SPUTTERING, NO JERKING, ACCELERATOR RESPONDED SMOOTHLY. I WAS ABLE TO DRIVE HOME (HALF MILE) AND PARK THE CAR. BUT I AM TERRIFIED THE PROBLEM WILL HAPPEN AGAIN--THIS TIME IN HEAVY TRAFFIC OR EVEN ON THE INTERSTATE--AND THE ENGINE MAY AGAIN STOP WITHOUT WARNING WHILE I AM DRIVING ALONG. I AM EVEN TOO AFRAID TO DRIVE IT TO THE REPAIR SHOP. A SCARY DANGEROUS CAR. *TR
Power train, Engine, Mar 6, 2015
I WAS DRIVING AT APPROXIMATELY 60MPH ON A HIGHWAY AND THE ENGINE SUDDENLY REVS BUT ALL THE POWER IS GONE. THE ENGINE COULDN'T MAINTAIN A GEAR AND STARTED DECELERATING IN THE MIDDLE OF TRAFFIC WHILE THE LITTLE SERVICE WRENCH LIGHT CAME ON. I HAD TO QUICKLY GET OFF THE ROAD AND TO SAFETY BEFORE I WAS RUN OFF IT. *TR
Engine, Mar 6, 2015
TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE ENGINE STALLED WITHOUT WARNING AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,219.