2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
793 reports, newest first. Show all
Power train, Engine, Mar 3, 2015
WHILE DRIVING AT SPEEDS OVER 30 MPH THE ENGINE WILL LOOSE POWER AND THE RPMS WILL DROP AND THEN REV BACK UP. THIS HAPPENS WHEN THERE IS A QUICK ACCELERATION, LIKE MERGING ONTO THE FREEWAY, PULLING ONTO A BUSY STREET. THE WORST EXPERIENCE HAPPENED JUST LAST NIGHT, MARCH 2,2015. I WAS ACCELERATING FROM A STOP ON TO A BUSY STREET AND THE CAR STUTTERED AND SHOOK AS IF IT WAS A MANUAL TRANSMISSION. I HAD NO CONTROL OVER THE SPEED OF THE CAR AND TRAFFIC WAS COMING TOWARDS ME IN BOTH DIRECTIONS. OUT OF NOWHERE THE VEHICLE CLICKED INTO GEAR AND ACCELERATED. WE REPLACED THE THROTTLE BODY LAST YEAR AND ARE STILL HAVING THE SAME PROBLEMS. REPLACING THE THROTTLE BODY HAS MADE NO DIFFERENCE. THIS VEHICLE IS COMPLETELY UNSAFE TO DRIVE IN ITS CURRENT CONDITION. *TR
Power train, Engine, Feb 14, 2015
THE FIRST TIME I NOTICED SOMETHING WRONG I WAS TRYING TO PASS A SLOWER MOVING CAR. I TURNED THE SIGNAL ON, MOVED OVER TO THE PASSING LANE, WENT TO ACCL. AND THE CAR BASICALLY RED LINED AND WENT NO WHERE. SO I DON'T PASS AND GOD FOR BID PULL OUT IN FRONT OF FASTER MOVING CARS. NOW, AFTER DRIVING ACROSS TOWN, AND IT GETS UP TO NORMAL RUNNING TEMPS THE CAR HAS TROUBLE SHIFTING AROUND 3RD THROUGH 5TH GEARS. IT LURCHES LIKE IT WOULD IF A NEW DRIVER IN A MANUAL TRANSMISSION MIGHT DO, UNTIL YOU LET OFF THE GAS AND I GUESS LET THE MOTOR CATCH UP. *TR
Power train, Engine, Dec 22, 2014
WRENCH LIGHT COMES ON. FORD IS TRYING TO SAY IT'S COVERED BECAUSE THE WRENCH LIGHT IS ON, AND THEN BRING YOU IN TO THE SHOP TO PAY $2000 FOR A VALVE BODY IN THE TRANSMISSION. THEY ARE PULLING THE WOOL OVER THE NHTSA BY MAKING IT SEEM LIKE THEY HAVE COVERED IT WHEN IT'S SOMETHING ENTIRELY DIFFERENT. SHOULD HAVE BOUGHT A NISSAN. BASICALLY THE CAR DOESN'T ACCELERATE. COME THE TIME I MIGHT GET HIT BY A CAR, I WONT BE ABLE TO ACCELERATE PROPERLY. *TR
Power train, Engine, Dec 16, 2014
WRENCH LIGHT COMES ON AND THE CAR DOES NOT ACCELERATE! WHOLE VEHICLE SHAKES. FEELS LIKE THE CAR IS GOING TO JUST DIE. NOT HAPPY WITH THE CAR!!! *TR
Vehicle speed control, Engine, Fuel/propulsion system, Dec 15, 2014
I FILED AN ORIGINAL COMPLAINT REGARDING SUDDEN FAILURE OF MY VEHICLE TO MOVE OR PRODUCE ANY POWER BACK ON 10-05-2013 UNDER NHTSA ID NUMBER 10546865. AT THAT TIME I DESCRIBED THE FOLLOWING: SUMMARY: I WAS AT A STOP LIGHT. THE LIGHT TURNED GREEN AND I BEGAN TO ACCELERATE TO ABOUT 10 MPH WHEN THE CAR SUDDENLY BEGAN RUNNING ROUGH AND I COULD NOT INCREASE SPEED. IT SLOWED DOWN TO ABOUT 3 MPH AND THE WRENCH LIGHT CAME ON AND NO MATTER HOW FAR I PUSHED THE PEDAL IT WOULD NOT MOVE PAST 700 RPM. THIS REPEATED ITSELF SEVERAL TIMES MORE THAT DAY. DID IT AGAIN AND IT SEEMED IT WAS INCREASING IN FREQUENCY. TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY FAILED AND THAT IT IS A COMMON OCCURRENCE. IT HAD AN ERROR CODE OF P2111. FILED ORIGINAL COMPLAINT BECAUSE I WAS INFORMED THAT THERE WAS A LARGE NUMBER OF THESE FAILING PREMATURELY AND TO DOCUMENT MY VEHICLE. I PAID THE REPAIR IN OCTOBER 2013 FOR EXACTLY SAME SYMPTOMS P2111 AND SAME CONDITIONS AS ALL OF THE OTHER VEHICLES IN THIS INVESTIGATION WERE EXPERIENCING. I KEPT TRACK OF NHTSA'S INVESTIGATION CAME TO FIND OUT THAT FORD HAD ISSUED A "CUSTOMER SERVICE CAMPAIGN" EARLIER THIS YEAR THAT EXTENDED THE WARRANTY ON THE THROTTLE BODY TO 10 YEARS/150K MILES AND A LETTER WOULD BE SENT OUT. I NEVER RECEIVED ONE. CONTACTED MY DEALERSHIP WHO SAID THEY DID NOT SEE ANYTHING UNDER MY VIN BUT WOULD SEND THE REQUEST TO FORD. FORD SAYS THAT NHTSA DETERMINES WHICH VEHICLES FALL UNDER THE ISSUE. SO JUST CONTACTED NHTSA VIA TELEPHONE SPEAKING TO [XXX] WHO SAID THAT SINCE I ALREADY FILED A COMPLAINT WITH NHTSA THAT SHE COULD NOT HELP ME BUT SAID FOR ME TO GO ONLINE AND UPDATE MY COMPLAINT SO THAT THE NHTSA ENGINEERS WOULD INVESTIGATE FURTHER. IN WARRANTY DATABASE I FOUND MANY 2010 FORD FUSIONS PRODUCED BEFORE AND AFTER MINE (**/**) WITH THE SAME PROBLEM. I WOULD LIKE A CALL FROM A NHTSA ENGINEER PLEASE. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Engine, Dec 4, 2014
CAR WAS AT A COMPLETE STOP. ENGINE BEGAN TO RACE (SUDDEN UNINTENDED ACCELERATION). CAR BEGAN TO LURCH FORWARD. APPLYING BRAKE FULL PRESSURE WOULD NOT STOP - HAD TO PLACE IN PARK. INCIDENT CONTINUED FOR 30 SECONDS. HAD HAPPENED OVER 20 TIMES SINCE JULY OF 2014. TOOK CAR TO LOCAL DEALER AND RAN DIAGNOSTIC ON ECS. NO CODES REPORTED. FILED CASE WITH FORD MOTOR COMPANY. THEY WILL NOT ADDRESS PROBLEM BECAUSE NO FAULT CODES ARE BEING REPORTED. HAVE CASE NUMBER BUT DID NOT INCLUDE AS COULD BE SECURITY RISK. INCIDENT HAS NOT OCCURRED SINCE. *TR
Engine and engine cooling, Power train, Nov 30, 2014
TRAVELING AT 55MPH I SUDDENLY LOST POWER IN ENGINE AND WAS UNABLE TO SHIFT INTO ANOTHER GEAR. MY ENGINE SLOWED TO A ROUGH IDLE. I SAFELY WAS ABLE TO PULL TO ROADSIDE AND TURNED OFF THE CAR. I RESTARTED THE VEHICLE NOTING A ROUGH START BUT THE CAR PERFORMED NORMALLY AFTER I BEGAN DRIVING IT DOWN THE ROAD. ABOUT A HALF HR LATER I WAS TRAVELING AT 35MPH WITH THE SAME THING OCCURRING, I WAS ABLE AGAIN TO PULL SAFELY OFF THE ROAD AND ABLE TO TURN OFF AND RESTART THE CAR NOTING AGAIN A ROUGH START BUT THE CAR PERFORMED AGAIN NORMALLY AND THE WRENCH WENT AWAY AGAIN. I WENT TO A SERVICE CENTER AND HOOKED MY CAR TO A COMPUTER FINDING P CODE 2111 WITH ACTUATOR STUCK OPEN. FORD INITIALLY TOLD ME THIS WAS MY ISSUE TO FIX WHEN I CALLED. THE SECOND TIME I CALLED I SPOKE TO A DIFFERENT REP AND INFORMED THEM OF THE KNOWN NHTSA INVESTIGATION AND THE CUSTOMER SERVICE PROGRAM ALREADY ESTABLISHED. A CASE NUMBER WAS STARTED WITH THEM. I AM UNABLE TO GET TO A FORD DEALERSHIP UNTIL TUES DUE TO WORK. *TR
Engine, Nov 17, 2014
SUDDEN LOSS OF POWER AND SPEED, ENGINE LIGHTS COMES ON. *TR
Electrical system, Vehicle speed control, Engine, Nov 14, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE ENGINE. THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT INDICATED THAT DURING THE INCIDENT THE CHECK ENGINE AND SERVICE SENSOR LIGHTS ILLUMINATED. THE DEALER REPLACED A COMPUTER, BUT THE FAILURE PERSISTED. LATER, WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED SUDDENLY DECELERATED. THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Engine and engine cooling, Electrical system, Vehicle speed control, Oct 17, 2014
THERE WERE TWO EVENTS WITH THE ELECTRONIC THROTTLE CUTTING OFF WHILE DRIVING, THOUGH, ENGINE DID NOT STALL, REQUIRING RESET BY TURNING OFF THE IGNITION THEN RESTARTING THE CAR. AT THE TIME THE THROTTLE CUTTING OFF THERE WAS A YELLOW WRENCH INDICATOR LIGHT LIGHT ON MY DASH. THIS MIMICS NHTSA ACTION NUMBER: PE13003, HOWEVER, THIS ACTION NUMBER DOES NOT INCLUDE MY VIN NUMBER.
Engine, Oct 15, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE WRENCH WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST ENGINE POWER AND DECELERATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER TRAIN CALIBRATION NEEDED TO BE UPDATED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED THE CONTACT THAT THE VEHICLE HAD NOT BEEN INCLUDED IN THE CUSTOMER SATISFACTION CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 91,600.
Electrical system, Engine, Fuel/propulsion system, Oct 14, 2014
SINCE THIS VEHICLE WAS MADE WITH NO GAS CAP MY ENGINE LIGHT IS ALWAYS ON. ANY LITTLE BIT OF DIRT I DRIVE YET GETS INTO THE SEAL OF THE GAS TANK SO MY ENGINE LIGHT POPS ON AND STATES THERE IS SOME SORT OF LEAK IN THE SYSTEM. I CAN'T AFFORD TO KEEP TAKING IT IN TO PAY AND ARM AND A LEG FOR THE DEALERSHIP JUST TO BLOW OUT THE SEAL. SO MY ENGINE LIGHT IS ALWAYS ON. THIS IS A VERY DANGEROUS PROBLEM BECAUSE YOU NEVER KNOW IF THERE IS AN ACTUAL PROBLEM WITH THE VEHICLE OR IF IT'S JUST THAT DIRT IN THE SEAL OF THE GAS TANK. BIG MISTAKE BY FORD AND THEY SHOULD FIX IT OR THEY WILL DEFINITELY LOSE MY BUSINESS...WHICH I'VE BEEN FORD LOYAL SINCE I WAS OLD ENOUGH TO DRIVE. I WILL ALSO DETER ANYONE ELSE I KNOW FROM BUYING FOR JUST FOR THE CAPLESS GAS TANK FEATURE!!!!! *TR
Engine, Fuel/propulsion system, Oct 9, 2014
TWICE THE VEHICLE RAN PROPERLY AND WAS PARKED. UPON STARTING THE VEHICLE, IT RAN FINE FOR SOME SECONDS. AS I PULLED INTO TRAFFIC, THE VEHICLE INEXPLICABLY LOST NEARLY ALL POWER. THE ENGINE RAN EXTREMELY ROUGH AND THE CAR WOULD BARELY MOVE AT ALL. I COULD BARELY GET OFF THE ROAD BECAUSE OF THE EXTREME LOSS OF POWER AND VERY ROUGH IDLING. THE WRENCH INDICATOR LIGHT CAME ON BOTH TIMES, BUT THE SERVICE ENGINE LIGHT DID NOT COME ON EITHER TIME. AFTER SHUTTING OFF THE CAR AND RESTARTING IT, THE CAR OPERATED NORMALLY. *TR
Fuel system, Gasoline, Engine, Oct 4, 2014
DRIVING ON I-10 FROM BILOXI TO DIAMONDHEAD MS CAR LOSES POWER PULL OVER CAR STARTS AGAIN DRIVE 5MILES QUITS AGAIN DRIVE OUT OF GAS STATION ACROSS STREET CAR QUITS AGAIN HAVE TOWED TO REPAIR SHOP STARTS THEY CAN'T GET IT TO QUIT I PICK UP CAR DRIVE IT HOME RUNS DRIVE TO CAR WASH RUNS OK WHEN WILL IT QUIT AGAIN WE WILL SEE. *TR
Engine and engine cooling, Oct 2, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT MENTIONED THAT AN UNKNOWN VALVE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Engine, Sep 24, 2014
WIFE CALLED ME AT 6.15 AM ON HER WAY TO WORK AND ADVISED THE CAR STALLED IN THE MIDDLE OF THE ROAD WRENCH LIGHT, SERVICE LIGHT ILLUMINATED. SHE WAS ABLE TO RESTART CAR AND CONTINUE DRIVING. THE NEXT 3 MINUTES THE CAR STALLED AGAIN WITH JUST THE WRENCH LIGHT ILLUMINATED. I TOLD HER NOT TO DRIVE THE CAR AND TO SEE IF IT WOULD START TO GET TO A SAFE PLACE. SHE WAS ABLE TO MOVE THE VEHICLE TO A SAFE PLACE. I WILL NOW BRING THIS VEHICLE TO A DEALER. THE TRANSMISSION IS ALSO JERKING, CLUNKING AND NOT SHIFTING PROPERLY. THERE IS CERTAINLY A TRANSMISSION AND ENGINE PROBLEM WITH THIS VEHICLE. PLEASE CONTINUE TO INVESTIGATE, RECALL OR HAVE FORD FIX THE ISSUE AT NO CHARGE TO THE CONSUMER. THANKS YOU *TR
Vehicle speed control, Engine, Fuel/propulsion system, Sep 22, 2014
SUDDEN LOSS OF THROTTLE RESPONSE AT 30MPH DRIVING SPEED. VEHICLE SOON STALLED LOSING ENGINE POWER. CHECK ENGINE LIGHT ILLUMINATED. FORD OBD CODE P2111, THROTTLE ACTUATOR STUCK OPEN. REPLACED FAULTY THROTTLE BODY WITH NEW TO REMEDY SITUATION. ERASED OBD CODES. NO FURTHER PROBLEMS. THIS COMPLAINT WILL ALSO BE FORWARDED TO FORD CONSUMER RELATIONS. *TR
Vehicle speed control, Engine, Sep 21, 2014
WHILE DRIVING ON THE INTERSTATE, THE VEHICLE COMPLETELY LOST POWER UNDER ACCELERATION. I TOOK IT TO A FORD DEALER AND THEY FIXED IT FREE OF CHARGE. THEY SAID THAT THEY ARE AWARE OF THE ISSUE, BUT HAVE NOT HAD TIME TO SEND OUT A RECALL YET. *TR
Power train, Engine, Fuel/propulsion system, Sep 10, 2014
MY VEHICLE SUFFERED THE FORD CUSTOMER SATISFACTION PROGRAM FOR THROTTLE BODY FAILURE. THE VEHICLE WILL IDEL ROUGH THERE WILL BE A SURGE AND THEN THE VEHICLE WILL GO INTO "LIMP HOME MODE" . THIS HAPPENED WHILE TURNING AT LIGHTFROM A STOP. THE VEHICLE ACCELERATED THEN HESITATED THE A COMPLETE LOSS OF POWER WITH THE ENGINE LIGHT COMING ON. ATT HAT POINT THE CAR WAS IN "LIMP HOME MODE" THE THROTTLE POSITION SENSOR INSIDE THE THROTTLE BODY WAS THE PROBLEM. CONTACTED FORD AND MY VEHICLE IS NOT COVERED UNDER THEIR CUSTOMER SATISFACTION PROGRAM WHICH EXTENDED THE WARRANTY ON OVER 1 MILLION FOR VEHICLES. I BELIEVE FORD NEEDS TO EXTEND THIS "CSP" TO A LARGER RANGE OF VIN NUMBERS AND ASSEMBLY PLANTS. *TR
Power train, Engine, Sep 10, 2014
CAR LOST POWER AT 70 WHILE ON CRUISE ON THE HIGHWAY LOST SPEED AND DROPPED DOWN TO 40, WENT INTO LIMP MODE CHECK ENGINE LIGHT CAME ON SCANNED CAR CODE P2119 PRESENT FORD REPLACED (NO CHARGE) THROTTLE BODY AND MOTOR ASSEMBLY UNDER A CUSTOMER SATISFACTION PROGRAM 13B17. *TR
Power train, Electrical system, Engine, Sep 7, 2014
TOOK CAR IN TO TROPICAL FORD IN ORLANDO FOR DRIVEABILITY RECALL. THEY CLAIMED TO REPROGRAM THE PCM. NOW ON SEPT. 6 THE CAR IS LOSING POWER AND STALLING OUT. ALSO THE WRENCH ICON IS SHOWING ON THE DASH WHICH IN THE MANUAL STATES THE ISSUE IS THE THROTTLE CONTROL/TRANSMISSION. I WILL HAVE THE CAR TOWED BACK TO THE DEALER SEPT. 8 TO HAVE REPAIRED. I SUSPECT IS ETB CONNECTIVITY PROBLEM, A LOT OF SIMILAR COMPLAINTS/RECALL REPAIRS ONLINE. *TR
Engine, Fuel/propulsion system, Sep 4, 2014
TRAVELING ON N.J. PARKWAY...SUDDENLY, ENGINE JUST STOPPED WORKING AND I HAD NO CONTROL OF ACCELERATOR. HAD BEEN IN MIDDLE LANE AT THE TIME AND AS I TRIED TO GET TO SIDE OF ROAD CARS HAD TO SWERVE INTO AROUND ME BECAUSE OF THE SUDDEN LOSS OF SPEED. I REPORTED THIS TO DEALER, BUT SERVICE MANGER ACCREDITED THE PROBLEM TO WATER IN GAS LINE OR DIRT IN FILTER. AS OF THIS WRITING, A RECALL WAS ISSUED FROM THROTTLE BODY PROBLEMS, HAD IT REPAIRED 2 WEEKS AGO, BUT TODAY, SAME PROBLEM HAS RECURRED. *TR
Vehicle speed control, Engine, Sep 1, 2014
WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE ENGINE SUDDENLY WENT INTO IDLE AND IT WAS NOT POSSIBLE TO ACCELERATE. I WAS FORTUNATELY ABLE TO MAKE MY WAY OVER TO THE SHOULDER WITHOUT CAUSING AN ACCIDENT BEFORE THE CAR CAME TO A SHAKING HALT. THIS THEN HAPPENED 3 MORE TIMES AS I MADE MY WAY ON LOCAL ROADS TO A FORD DEALER. ALSO FORTUNATELY, THE DEALER REPAIRED MY CAR (REPLACED THROTTLE BODY AND REPROGRAMMED), WHICH WAS NO LONGER UNDER WARRANTY, FREE OF CHARGE. I DON'T KNOW WHY SUCH A POTENTIALLY LIFE THREATENING DEFECT HAS NOT BEEN THE SUBJECT OF A RECALL. *TR
Engine and engine cooling, Vehicle speed control, Aug 27, 2014
BEEN NOTICING THE CAR WOULD IDLE ROUGH FROM TIME TO TIME. WAS DRIVING HOME ON AUGUST 25, 2014 AND THE WRENCH LIGHT CAME ON, HAD NO ACCELERATION, EVEN PUT THE PEDAL TO THE FLOOR BOARD. PULLED OFF SHUT CAR DOWN, AND RESTARTED AND EVERYTHING WAS GOOD. DID NOTICE SOME MORE SPUTTERING ON THE DRIVE HOME. TOOK IT IN AUGUST 27, 2014 AND DEALER STATED IT WAS THE THROTTLE BODY SENSOR. $485.00 TO REPAIR THIS. I HAVE A 2005 FORD F150 ALSO AND STUCK $3,700 INTO IT LAST YEAR. THINKING THESE WILL BE THE LAST FORD PRODUCTS I WILL EVER OWN. I HAVE A 2002 TOYOTA CAMRY WITH 225,000, ONLY THING I EVER REPLACED, OTHER THAN REGULAR MAINTENANCE ITEMS, WAS THE WATER PUMP. *TR
Power train, Engine, Aug 14, 2014
JUST AFTER STARTING THE CAR AND PULLING OUT TO DRIVE, THE WRENCH LIGHT COMES ON....THEN WHILE DRIVING THE ACCELERATION STOPS AND GOES TO 20 MILES PER HOUR OR LESS, THEN KICKS IN AND ACCELERATES AND DOES THE SAME THING AGAIN....I PULL OVER AND TURN OFF THE CAR, START THE CAR AGAIN, THE WRENCH LIGHT GOES OUT THEN THE CAR OPERATES NORMALLY. TOOK IT TO MCFARLAND FORD IN EXETER NH, AFTER READING INFORMATION ABOUT THROTTLE BODY MALFUNCTION. WAS DOING THE EXACT THING EVERYONE ELSE SAID THEIR CAR WAS DOING. WAS TOLD THAT THERE WAS A RECALL DUE TO THROTTLE BODY AND TO BRING THE CAR IN AT NO COST....COMPANY EXTENDED WARRANTY TO 10 YEARS OR 150,000 MILES. WHILE IT WAS THERE BEING "FIXED", THE MANAGER SAID HE COULDN'T COME UP WITH THE CODE FOR THE THROTTLE BODY, BUT A CODE THAT IS RELATED TO THE THROTTLE BODY CAME UP AND IS ABLE TO REPLACE THE THROTTLE BODY IF ANYTHING RELATED TO THROTTLE BODY COMES UP, SO HE REPLACED THE THROTTLE BODY. THE MANAGER PROCEEDED TO SAY IF THE WRENCH LIGHT COMES BACK ON, WE WOULD NEED TO BRING IT IN AGAIN BUT THIS TIME IT WILL COST. WELL, THE WRENCH LIGHT JUST CAME BACK ON AGAIN, TWO DAYS AFTER IT WAS "FIXED". *TR