2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
793 reports, newest first. Show all
Vehicle speed control, Engine, Fuel/propulsion system, Aug 11, 2014
I WAS DRIVING ON THE INTERSTATE AT APPROX. 55 MPH, WITH CRUISE CONTROL ACTIVATED. THE VEHICLE SUDDENLY DEACTIVATED T HE CRUISE CONTROL AND STARTED SLOWING DOWN. WRENCH LIGHT CAME ON, AND IT STOPPED RESPONDING TO PRESSING OF THE ACCELERATOR. I STEERED THE VEHICLE OFF THE INTERSTATE AND ON TO AN EXIT RAMP, WITH BRAKES AND STEERING UNAFFECTED. WHEN I PUT IT IN PARK, THE ENGINE WAS SPUTTERING AND THE CAR SHAKING. AFTER SHUTTING OFF THE ENGINE AND RESTARTING, THE VEHICLE RAN NORMALLY WITHOUT WARNING LIGHTS. REPAIR SHOP EMPLOYEES SAID IT WAS PROBABLY THE THROTTLE BODY, BUT BECAUSE THE CAR COMPUTER HAD NOT RECORDED THE CODES, THEY WEREN'T SURE. *TR
Vehicle speed control, Engine, Aug 4, 2014
2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE THROTTLE BODY MALFUNCTION. *SMD THE CONSUMER STATED IF THE THROTTLE BODY MALFUNCTIONED, IT COULD CAUSE THE VEHICLE TO STALL. *JB
Power train, Engine, Jul 31, 2014
THIS CAR HAS CONTINUALLY HAD MULTIPLE PROBLEMS. WE BOUGHT THE CAR IN APRIL OF 2012 AND LESS THAN A YEAR LATER WE WERE TOLD WE NEEDED A NEW TRANSMISSION AFTER WE BEGAN LOSING POWER DURING OPERATION (A SERIOUS SAFETY CONCERN!). THE CAR STALLS OUT, THE WRENCH LIGHT (AND SOMETIMES THE ENGINE LIGHT) COMES ON AND THE CAR LOSES POWER AND SHAKES. TWO TRANSMISSIONS LATER, THE PROBLEM STILL PERSISTS. HAPPENING AGAIN YESTERDAY (A WEEK AFTER WE HAD A NEW TRANSMISSION PUT IN). THERE IS NO CODE FOR THE DEALER TO RECOGNIZE. THE ONLY THING WE KEEP GETTING FROM THIS CAR IS THE STRESS OF FAILURE AND SERIOUS SAFETY CONCERNS. *TR
Engine, Fuel/propulsion system, Jul 30, 2014
I WAS DRIVING NORMALLY WHEN THE VEHICLE LOST ALL POWER. I WAS FORCED TO PULL OVER ON A 2 LANE HIGHWAY WITH NO SHOULDER. CAR SHOOK VIOLENTLY AT IDLE. TURNED THE CAR OFF AND RESTARTED IT AND THE PROBLEM SEEMED TO GO AWAY. HAPPENED AGAIN A MILE OR SO LATER. *TR
Power train, Electrical system, Engine, Jul 29, 2014
VEHICLE BROKE DOWN LAST EVENING, STALLED WITH WRENCH LIGHT AND ENGINE LIGHT WHILE DRIVING IN TRAFFIC. WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD AND HAVE VEHICLE TOWED TO DEALERSHIP. DEALER HAS DIAGNOSED FAULTY ELECTRONIC SIGNAL IN THE THROTTLE BODY. DEALER HAS OFFERED TO REPLACE THE THROTTLE BODY FOR $397. (NOTE: MAFS WAS REPLACED IN THIS VEHICLE IN JANUARY, 2010, ONLY A COUPLE OF WEEKS AFTER I BOUGHT IT -- NOT SURE IF THAT IS RELEVANT OR NOT.) FORD CURRENTLY HAS CUSTOMER SATISFACTION PROGRAM #13N03 FOR EXTENDED WARRANTY COVERAGE ON THROTTLE BODIES FOR OTHER 2010 FUSIONS, BUT THEY INFORMED ME THAT MY VEHICLE WAS NOT INCLUDED IN THIS PROGRAM. PERHAPS IT WOULD BE WISE FOR FORD TO TAKE A SECOND LOOK TO DETERMINE IF THEIR CURRENT CUSTOMER SATISFACTION PROGRAM NEEDS TO BE EXPANDED? *JS
Power train, Engine, Fuel/propulsion system, Jul 27, 2014
I WAS DRIVING ON AN INTERSTATE GOING 65 MPH WHEN MY GAS PEDAL STOPPED WORKING, IT WOULD NOT MAKE MY CAR ACCELERATE. THE RPMS DROPPED DOWN TO 1000-1500 AND MY CAR IMMEDIATELY STARTED TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND AS I SLOWED DOWN THE CAR JUMPED AND ACTED LIKE IT WAS STALLING OUT. THE WRENCH LIGHT ON THE DASH ALSO ILLUMINATED. I PUT THE CAR IN PARK AND LET THE CAR RUN FOR ABOUT 1O MORE MINUTES BEFORE IT STALLED OUT.THINKING THAT MY CAR WAS BROKEN DOWN AND I WAS GOING TO HAVE TO GET IT TOWED. BEFORE I CALLED FOR A TOW I RESTARTED THE CAR AND WHEN I DID, IT RAN FINE. *JS
Power train, Engine, Fuel/propulsion system, Jul 21, 2014
CAR STALLED ALL OF A SUDDEN TRAVELING 70 MPH IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. THE THROTTLE WENT INTO LIMP MODE AND I WAS FORCED TO ABRUPTLY PULL OFF TO THE SIDE OF THE ROAD WHERE THE CAR SPUTTERED WITH THE WRENCH LIGHT ON THE DASH. I STARTED THE CAR AGAIN, THE WRENCH LIGHT WENT AWAY AND THE ENGINE STARTED PROPERLY. I DIAGNOSED THE COMPUTER SYSTEM AND GOT TWO CODES, P2111 AND P2112. THE THROTTLE BODY IS GETTING STUCK OPEN AND STUCK CLOSED CAUSING THE CAR TO GO INTO LIMP MODE. THIS IS VERY DANGEROUS FOR ANYONE TRAVELING ON A BUSY ROAD AND COULD DEFINITELY CAUSE INJURY IF SOMEONE IS UNABLE TO REACT TO THE SITUATION DUE TO THEIR CAR BEING INOPERABLE. *TR
Engine and engine cooling, Power train, Jul 15, 2014
I WAS DRIVING MY FUSION DOWN A 45 MPH LOCAL ROAD WHEN IT STARTED SHAKING AND THE ACCELERATOR STOPPED WORKING. I PULLED OVER THE SIDE OR THE ROAD, STOPPED THE CAR, TURNED OFF THE ENGINE, AND REMOVED THE KEY. I WAITED A MINUTE THEN RESTARTED THE ENGINE. WHEN I STARTED ACCELERATING THE CAR WAS JERKING. I GOT AROUND FIVE MILES AND THE ACCELERATOR STOPPED WORKING AGAIN. I REPEATED TURNING OFF THE ENGINE, WAITING, THEN STARTING BACK UP AND WITHIN THE MINUTE IT STOPPED WORKING AGAIN. THIS HAPPENED A TOTAL OF TWO MORE TIMES. I MANAGED TO GET HOME AND CALL THE DEALERSHIP. I LET THE CAR SIT FOR AN HOUR THEN DROVE IT TO THE FORD DEALERSHIP WITH NO ISSUES. I HAVE YET TO HEAR BACK FROM THEM. BUT I SEE THAT THERE ARE MULTIPLE FORD OWNERS WITH SIMILAR ISSUES. *TR
Engine and engine cooling, Power train, Jul 14, 2014
I WAS DRIVING HOME FROM WORK, GOING APPROXIMATELY 60MPH, ALL OF A SUDDEN, A WRENCH SERVICE LIGHT POPPED ON THE DASH, AND I WAS UNABLE TO PRESS MY GAS PEDAL. I HAD THE PEDAL TO THE FLOOR, AND I HAD NO POWER. I JUST ROLLED TO A STOP.. I TURNED THE CAR OFF, AND WHEN I TURNED IT BACK ON, THE PROBLEM WITH GONE. THE SAME PROBLEM HAPPENED AGAIN TWO DAYS LATER. PLEASE ISSUES A RECALL FOR THIS, AS I'VE READ THOUSANDS OF COMPLAINTS OF FUSION OWNERS WITH THE SAME PROBLEM. *TR
Power train, Engine, Jul 12, 2014
DRIVING DOWN HIGHWAY AND CAR SPUTTERS AND ENGINE BRAKES. ALMOST REAR ENDED. TOOK TO DEALERSHIP AND THEY SAID IT WAS A BAD THROTTLE BODY. LOOKED UP ISSUE AND FOUND THE IS ALREADY A RECALL FORD WARRANTY PROGRAM NUMBER 13N03 BUT DEALERSHIP STATED MY CAR IS NOT COVERED. CALLED FORD THEY ALSO SAID MY CAR IS NOT COVERED. MY 2010 FORD FUSION SPORT HAS THEY SAME ISSUES AS CARS COVERED UNDER WARRANTY PROGRAM BUT IS NOT COVERED UNDER SAID PROGRAM. DEALERSHIP HAD TO REPLACE THE THROTTLE BODY AT SIGNIFICANT EXPENSE TO MYSELF. MORE CARS ARE AFFECTED BY THIS PROGRAM AND RECALL SHOULD BE EXPANDED FOR THE SAFETY OF OTHER DRIVERS. *TR
Power train, Vehicle speed control, Engine, Jul 10, 2014
AS I PULLED OUT ONTO A BUSY STREET GOING TO WORK MY CAR WOULD NOT RESPOND TO GAS, I HAD THE PEDAL TO THE FLOOR WITH NO RESPONSE OTHER THAN A WEAK ATTEMPT AT A LURCH. I HAD TO PULL OVER (PARTIALLY OFF OF THE ROAD) INTO A NEIGHBOR'S YARD TO AVOID BEING HIT BY A LARGE TRANSPORT TRUCK COMING UP ON ME RAPIDLY. I PUSHED IT INTO A "TURNED AROUND" POSITION AND BETWEEN PUSHING AN THE LURCHING GOT BACK HOME. THE ROAD I WAS ON WAS TOO NARROW AND TOO BUSY TO JUST LEAVE IT. I HAVE A HISTORY OF BACK SURGERY AND THIS DID NOT HELP!!!! AFTER I GOT IT TO THE HILL NEAR MY HOME I COASTED IN STILL WITH NO RESPONSE TO THE GAS. THERE WAS AN ORANGE LIGHT ON WITH A WRENCH PICTURE. I LOOKED THIS UP ONLINE AND FOUND NUMEROUS SITES WITH OTHERS HAVING THE SAME PROBLEM WITH NO HELP FROM FORD! SOME WERE ACTUALLY REAR-ENDED ON THE INTERSTATES SO I WAS FORTUNATE IN THAT ASPECT! (SO FAR!) THERE IS NO RECALL ON THIS ISSUE AND IT SEEMS THAT FORD CANNOT DIAGNOSE IT UNLESS THE LIGHT IS CURRENTLY ON! THE CODE ERASES ONCE THE ENGINE IS TURNED OFF AND RESTARTED SO THEY "CANNOT" DIAGNOSE IT AND THEREFORE SEND US BACK OUT IN THE DEFECTIVE VEHICLE. THERE IS NO WARNING THAT THIS IS ABOUT TO HAPPEN AND THERE IS NO WAY TO "MOVE FAST" ENOUGH TO GET OUT OF THE WAY OF TRAFFIC. THIS COULD BE FATAL IN FAST MOVING THICK TRAFFIC WITH LARGER VEHICLES COMING UP FROM BEHIND AT SPEED LIMITS OF 70 MPH. THE CAR WILL NOT MOVE WHEN IT DOES THIS AND RPMS DO NOT GO ABOVE 1000RPM. ARE RECALLS ONLY DONE WHEN SOMEONE DIES? IF SO, I NEED TO TRADE THIS CAR IN ASAP! *TR
Other or unspecified, Engine, Jul 6, 2014
SLOWED DOWN ON HIGHWAY TO MAKE RIGHT TURN INTO SHOPPING CENTER. LOST POWER. HAD TO TURN OFF CAR AND RESTART. HAPPENED AGAIN ONE WEEK LATER. *JS
Engine, Jul 2, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY DECELERATED TO 25 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND FUNCTIONED NORMALLY. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. A PRIVATE MECHANIC STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Vehicle speed control, Engine, Jul 2, 2014
WHEN I START MY CAR AND DRIVE OUT OF PARKING IT SPUTTERS FOR A BIT. THEN LATER ON I WILL COMPLETELY LOOSE THE ACCELERATION. I HAVE TO TURN OFF AND RESTART THE CAR. IT WILL WORK FOR A LITTLE BIT AND THEN I LOOSE ACCELERATION AGAIN. HAS HAPPEN ON THE HIGHWAY, AT A INTERSECTION, AND SIDE ROADS. I HAD THE THROTTLE REPLACED AND IT STILL HAPPENS...... *TR
Engine, Jul 2, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,560.
Power train, Electrical system, Engine, Jun 29, 2014
FOR SEVERAL MONTHS THE VEHICLE HAS BEEN RANDOMLY SHUTTING OFF MID-DRIVE. FOLLOWED BY THAT THE CHECK ENGINE LIGHT AND A WRENCH LIGHT WOULD LIGHT UP. A WEEK AGO WE RECEIVED LETTER IN THE MAIL FROM FORD SAYING THAT OUR VEHICLE IS ELIGIBLE FOR NEW THROTTLE BODY SINCE THERE HAS BEEN ISSUES SINCE MANUFACTURED, WHICH PERFECTLY EXPLAINED OUR PROBLEM. WE TOOK IT TO FORD, WHERE THEY REPLACED THE THROTTLE BODY. HOWEVER, ONLY A WEEK LATER THE CAR IS BACK TO THE SAME THROTTLE BODY PART PROBLEM. ON SATURDAY, 6/28/14 AT AROUND 11:40PM THE CAR TURNS OFF MID-DRIVE RIGHT BEFORE I CROSS OVER A MAJOR INTERSECTION, RT 130 AND RT 30 IN COLLINGSWOOD, NJ AREA. I QUICKLY BRAKED AND TURNED THE ENGINE COMPLETELY OFF BEFORE I PASSED THE WHITE LINE. I SAT THROUGH AN ENTIRE GREEN AND RED LIGHT. ONCE THE LIGHT TURNED GREEN AGAIN, I STARTED THE CAR BACK UP AND PRESSED MY GAS PEDAL. THE CAR INSTANTLY TURNED OFF AGAIN, WHERE I WAS NOW CAUGHT IN THE INTERSECTION. THERE WAS NO MOMENTUM, SO I VERY SLOWLY COASTED THROUGH DURING THE GREEN LIGHT, YELLOW LIGHT, AND POSSIBLY SOME OF THE RED LIGHT. LUCKILY, I MADE IT THROUGH THE INTERSECTION OUT OF HARM, BUT I WAS AT A GREAT RISK OF GETTING T-BONED BY ONCOMING TRAFFIC ON A MAJOR STREET SUCH AS ROUTE 130 ESPECIALLY LATE AT NIGHT. OBVIOUSLY, THE NEW THROTTLES DO NOT FIX THE PROBLEM. I NO LONGER FEEL SAFE DRIVING THIS CAR AFTER THIS NEAR FATAL INCIDENT. IS FORD GOING TO WAIT UNTIL THERE IS FATALITIES FROM THIS MANUFACTURED MALFUNCTION BEFORE THEY ACT AND RECALL THIS MAKE AND MODEL? *TR
Engine and engine cooling, Power train, Jun 27, 2014
I WAS DRIVING TO GET LUNCH AND EXPERIENCED A COMPLETE LOSS OF POWER IN MY CAR AND SAY THE WRENCH LIGHT AND ENGINE LIGHT ILLUMINATE. I MANAGED TO PULL OFF THE ROAD AND AFTER LURCHING TO A STOP, I SHUT THE CAR OFF, WAITED A MOMENT AND STARTED IT AGAIN. AFTER PICKING UP MY LUNCH, THE SAME THING HAPPENED AND I BARELY GOT OFF THE ROADWAY. I PLUGGED A DIAGNOSTIC MACHINE INTO THE CAR WHICH INFORMED ME THAT THE THROTTLE BODY WAS "STUCK OPEN." *TR
Engine, Jun 23, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND THE RPMS DECREASED. THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Power train, Vehicle speed control, Engine, Jun 18, 2014
WE HAD BEEN DRIVING FOR 175 MILES ON THE HIGHWAY WITH THE CRUISE CONTROL SET. THE CAR SUDDENLY LOST POWER WITH NO WARNING AND STARTED SLOWING DOWN. THE SERVICE ENGINE LIGHT CAME ON AS DID THE SYMBOL OF A WRENCH. I PULLED OFF TO SHOULDER. THE CAR WAS IDLING VERY ROUGH. STEPPING ON THE GAS DID NOT RAISE THE ENGINE SPEED. I SHUT THE ENGINE OFF AND LOOKED UNDER THE HOOD. THERE WAS NOTHING OBVIOUSLY WRONG. I TRIED TO RESTART THE ENGINE. IT STARTED AND RAN JUST FINE. THE WARNING LIGHTS WERE OFF. ABOUT 16 MILES LATER THE SAME THING HAPPENED. THERE WAS A SMALL FORD DEALER A FEW MILES AWAY SO I TOOK IT IN. THE PERSON I SPOKE WITH WAS AWARE OF THIS ISSUE AND INDICATED THERE WAS A SERVICE BULLETIN ABOUT IT. APPARENTLY THE PROBLEM IS WITH THE THROTTLE BODY. THEY DID NOT HAVE ONE AVAILABLE. HE SAID THE CAR SHOULD ALWAYS RESTART AND WE SHOULD BE ABLE TO MAKE IT HOME. WE DROVE THE NEXT 300 MILES WONDERING WHAT WOULD HAPPEN. THE CAR WAS FINE FOR THE REST OF THE TRIP. WHEN WE GOT HOME I LOOKED THIS UP ON THE INTERNET AND FOUND COUNTLESS POSTINGS OF THE SAME ISSUE. IT IS OBVIOUSLY WELL KNOWN. GIVEN THIS, I THINK THERE SHOULD BE A RECALL. THIS IS VERY DANGEROUS. WE WERE ON VACATION (MYSELF, WIFE, CHILDREN) ON A RURAL HIGHWAY WHEN THE ENGINE FAILED THE FIRST TIME. A SEMI TRUCK WAS BEHIND US AND STARTED CATCHING UP FAST AS I DRIFTED OFF TO THE SHOULDER. THEY WERE BLOWING THE AIR HORN AT ME BECAUSE THERE WAS ANOTHER TRUCK COMING THE OTHER WAY AND HE COULD NOT MOVE OVER. *TR
Power train, Engine, Jun 6, 2014
I NOTICED SEVERAL TIMES THAT THE CAR TENDS TO SHIFT HARD (AUTOMATIC TRANSMISSION). NOW I'VE HAD A PROBLEM WITH THE TRANSMISSION LIGHT COMING ON, THE CAR STALLING, AND STARTS SHIMMYING AND SHAKING. HAD IT BACK TO THE DEALER ON MONDAY AND THEY SAID THEY FIXED IT. HOWEVER, THIS MORNING, I HAD THE SAME INCIDENT OCCUR. IT IS NOW BACK AT THE DEALER TO HAVE IT CHECKED AND HOPEFULLY FIXED WITHOUT ANY COST TO ME. I WILL BE TRADING THIS FORD FOR ANOTHER MAKE OF CAR. I HAD SIMILAR PROBLEMS WHEN I OWNED A FORD EDGE AND TRADED IT IN. I ALSO HAD PROBLEMS WITH THE FORD EDGE MYTOUCH SCREEN GOING OUT ON ME AS WELL. *TR
Vehicle speed control, Engine, Jun 1, 2014
I WAS DRIVING AT 50 MPH WHEN THE ENGINE STOPPED WORKING, EVEN AS I FLOORED THE ACCELERATOR. THE LIGHTS, RADIO AND A/C STAYED ON. I HAD TO COAST ACROSS SEVERAL LANES OF AT LEAST 50 MPH TRAFFIC TO THE SHOULDER. AS I TURNED OFF THE ENGINE, THE CAR RUMBLED AND SHUDDERED FOR SEVERAL SECONDS. I WAITED A MINUTE, THEN RESTARTED THE CAR AND WAS ABLE TO DRIVE. FORD COVERED THE PROBLEM UNDER AN "EXTENDED WARRANTY" FOR A THROTTLE BODY PROBLEM, BUT I FEEL THAT MY SAFETY WAS IN JEOPARDY BY NOT FIXING THE PROBLEM BEFORE MY CAR ENGINE SUDDENLY QUIT AT HIGH SPEED. IN THIS AREA, HAVING A CAR SUDDENLY DIVE FROM 50 MPH TO ALMOST NOTHING CAN GET YOU KILLED. THE THROTTLE BODY PROBLEM SHOULD HAVE BEEN COVERED BY A SAFETY RECALL, RATHER THAN WAITING TO SEE WHO SURVIVES THE PROBLEM TO TAKE THE CAR IN FOR SERVICE. *TR
Engine and engine cooling, Power train, May 30, 2014
WHILE DRIVING ON INTERSTATE, CAR SUDDENLY LOST POWER. CHECK ENGINE LIGHT AND WRENCH CAME ON. TURNED THE CAR OFF AND STARTED IT BACK UP AND THE CAR ACTED FINE BUT REPEATED THIS PROCESS 5 MORE TIMES ON THE WAY HOME.CAUSING CARS TO ALMOST RUN IN TO THE BACK OF THE CAR. FOUND ON LINE WHERE, FORD WAS EXTENDING A WARRANTY ON 2010 FUSION THROTTLE BODY FOR 150,000 MILES. TOOK THE CAR IN TO THE KEITH HAWTHORNE FORD DEALERSHIP IN BELMONT,NC AND SERVICE MANAGER SAID THIS WAS TRUE IF IT WAS INDEED THE THROTTLE BODY. CALLED BACK LATER TO CHECK AND SAID THAT IT WAS INDEED THE THROTTLE BODY BUT MY CAR EVEN THOUGH ITIS A 2010 FORD FUSION WITH LOW MILES IS NOT COVERED BUT HAD NO REASON WHY. *TR
Vehicle speed control, Engine, May 24, 2014
I WAS TRAVELING ON A SECONDARY ROAD AT ABOUT 45 MPH WHEN WITH OUT WARNING THERE WAS A SUDDEN POWER FAILURE. I WAS ABLE TO GET OFF THE ROAD. I CALLED THE DEALER SERVICE DESK AND WAS TOLD IT MIGHT BE A "COMPUTER GLITCH". I STARTED AND DROVE THE CAR ABOUT 3 MILES BACK HOME WITHOUT INCIDENT. I TRIED ABOUT 5 TIMES IN OUR LONG DRIVE TO DUPLICATE THE PROBLEM. BECAUSE I COULD NOT DUPLICATE, I DECIDED TO CONTINUE ON MY ERRANDS. THIS TIME I TRAVELED ABOUT 5 MILES AND THE SAME POWER FAILURE OCCURRED. I HAD IT TOWED TO THE DEALER AT MY EXPENSE AND AFTER 36 HRS HAD MY CAR BACK. THEY REPLACED THE THROTTLE BODY UNDER A CUSTOMER SATISFACTION PROGRAM (13N03) AT NO EXPENSE TO ME. LUCKILY FOR ME MY EXPERIENCE HAPPENED ON A RURAL ROAD. HAD IT HAPPENED ON A MULTILANE, HIGH SPEED ROAD A VERY SERIOUS MULTICAR ACCIDENT MAY HAVE OCCURRED. I WAS ASSURED THAT THE NEW THROTTLE BODY WOULD NOT HAVE THE SAME PROBLEM. *TR
Fuel system, Gasoline, Vehicle speed control, Engine, May 24, 2014
WHILE DRIVING MY VEHICLE IT SUDDENLY FELT LIKE IT STALLED, BUT IT ACTUALLY HAD NOT. BEFORE I COULD SAFELY PULL OFF THE ROAD IT BEGAN VIOLENTLY JERKING THE WHOLE CAR. GAS AND BRAKE CONTROLS WERE EFFECTED AND THE CAR WAS DIFFICULT TO GET OFF THE ROAD SAFELY AND DIFFICULT TO STOP IT FROM MOVING FORWARD ONCE I GOT OFF THE ROAD. I QUICKLY PUT IT IN PARK AND TURNED IT OFF. THE CHECK ENGINE LIGHT CAME ON AS WELL AS A WRENCH LIGHT DURING THIS INCIDENT. AFTER ABOUT 5 MINUTES I TURNED THE CAR BACK ON AND IT SEEMED TO BE RUNNING FINE. I STARTED TO DRIVE TO THE BODY SHOP I USE AND AFTER A COUPLE MINUTES IT DID IT AGAIN IN THE MIDDLE OF AN INTERSECTION. THE CAR WAS EXTREMELY DIFFICULT TO CONTROL AND I WAS SCARED I WOULD BE HIT BY ANOTHER CAR. AFTER MAKING IT OFF THE ROAD AGAIN, I TURNED THE CAR OFF. I EVENTUALLY DID GET IT TO MY BODY SHOP, BUT THE DEFECTIVE THROTTLE BODY COULD HAVE RESULTED IN A SERIOUS ACCIDENT. FORD SHOULD RECALL THIS PART AND FIX IT! *TR
Vehicle speed control, Engine, May 6, 2014
WHILE DRIVING ON THE HIGHWAY THE ENGINE STARTED TO SHAKE AND SHUDDER AND I HAD TO PULL OVER IN HEAVY TRAFFIC. TURNING THE CAR OFF, THEN ON AGAIN HELPED FOR A BIT THEN ENGINE STARTED STUMBLING AGAIN. DIAGNOSTIC EQUIPMENT REVEALED ERROR CODE P2111, THROTTLE ACTUATOR CONTROL SYSTEM -STUCK OPEN. FORD HAS A CUSTOMER SATISFACTION CAMPAIGN (13N03) FOR THIS ISSUE THAT IS NOT ADVERTISED TO CONSUMERS UNLESS THEY RESEARCH THIS ISSUE. THIS COULD HAVE EASILY CAUSED AN ACCIDENT AS THE CAR COMPLETELY LOST POWER WHEN THIS EVENT OCCURRED. *TR