2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: engine
793 reports, newest first. Show all
Power train, Vehicle speed control, Engine, May 5, 2014
FORD ISSUED AN EXTENDED WARRANTY FOR THE THROTTLE BODY FOR MY 2010 FORD FUSION. I RECEIVED MULTIPLE LETTERS IN THE MAIL LETTING ME KNOW THAT MY CAR WAS RECEIVING THIS WARRANTY. YESTERDAY, MY CAR SUDDENLY STOPPED ACCELERATION AND MADE AN EXTREME JERK MULTIPLE TIMES ON THE FREEWAY- THIS COULD HAVE KILLED MYSELF, MY PASSENGERS AND ANYONE WHO MAY HAVE HIT ME. TODAY, I WAS TOLD THAT BECAUSE MY VEHICLE HAS A SALVAGED TITLE, FORD WOULD NOT FIX THE THROTTLE BODY COMPONENT. I AM NOT COVERED FOR THEIR STUPID EXTENDED WARRANTY PROGRAM. FORD NEEDS A FULL RECALL FOR THE THROTTLE BODY, FOR PEOPLE LIKE ME WHO ARE BEYOND WARRANTY COVERAGE. THEY ALREADY CONNED ME INTO AN UNNECESSARY $1400 REPAIR BEFORE, NOW I FEEL THAT I AM ONLY BEING CONNED AGAIN. OWN UP TO YOUR MISTAKES FORD! I'M TIRED OF HAVING MY SAFETY AT RISK BECAUSE OF YOU! *TR
Power train, Engine, May 1, 2014
THE THROTTLE BODY FAILED CAUSING THE CAR TO LOSE ALL POWER. I MADE IT TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. TURNED THE CAR OFF AND LEFT IT OFF FOR A FEW MINUTES. TURNED THE CAR BACK ON AND IT RAN. I TOOK IT TO A DEALER, WHERE FORD REFUSED TO FIX THE ISSUE EVEN THOUGH THE PART IS UNDER WARRANTY. DROVE THE CAR FOR THREE WEEKS AFTER THAT WHEN IT OCCURRED AGAIN WHILE DRIVING. TOOK THE CAR BACK TO THE FORD DEALER WHERE ONCE AGAIN FORD HAS REFUSED TO FIX THE ISSUE. *TR
Vehicle speed control, Engine, Apr 21, 2014
I WAS NO LONGER ABLE TO ACCELERATE. THE CAR WAS RUNNING BUT WHILE I WAS DRIVING THE CAR STALLED IN THE MIDDLE OF THE ROAD AND AS I TRIED TO GIVE THE CAR GAS IT JUST INCREASED RPM'S BUT DIDN'T MOVE THE CAR. I PULLED OFF INTO A PARKING LOT TURNED THE CAR OFF AND ON AND IT BEGAN TO RUN AGAIN, BUT LOST ALL COMPUTER INFORMATION SO THE MECHANIC COULDN'T FIGURE OUT THE PROBLEM. IT HAS HAPPENED MULTIPLE TIMES SINCE THEN. *TR
Vehicle speed control, Engine, Apr 21, 2014
MY HUSBAND WAS DRIVING ON THE INTERSTATE HIGHWAY AT ABOUT 75 MPH AND THE WRENCH LIGHT CAME ON AND THE CAR SUDDENLY LOST ACCELERATION AND WOULD NOT ACCELERATE WITH THE GAS PEDAL. IT SHUDDERED AS HE DROVE, AND HE WAS ONLY ABLE TO DRIVE AT A VERY LOW SPEED. HE WAS VERY WORRIED THAT HE WOULD GET HIT BY OTHER FASTER CARS. HE GOT IT TOWED TO THE CLOSEST FORD DEALERSHIP, AND THEY REPLACED THE THROTTLE BODY. WE ARE REGISTERING THIS COMPLAINT BECAUSE WE UNDERSTAND THAT THIS IS A PROBLEM WITH FORD CARS GENERALLY. *TR
Engine, Fuel/propulsion system, Apr 15, 2014
APPROXIMATELY TWO YEARS AGO, I WAS DRIVING DOWN RT 28 IN FAIRFAX, VA. I WAS GOING ABOUT 60 MPH WHEN MY CAR TURNED OFF. NO POWER STEERING, NO BRAKES, TO SPEED. THE CAR BEHIND ME SLAMMED ON HIS BRAKES AND NARROWLY MISSED REAR ENDING ME. I MADE IT OVER TO THE SHOULDER. I TOOK MY CAR TO KOONS FORD STERLING, THEY TOLD ME IT WAS THE THROTTLE BODY. I CALLED FORD MOTOR CUSTOMER RELATIONSHIP CENTER AND TOLD THEM WHAT HAPPENED AND ALSO TOLD THEM THAT I GOGGLED IT AND FOUND MANY OTHER PEOPLE COMPLAINING ABOUT THE SAME THING. I WAS TOLD THAT FORD HAD NO KNOWLEDGE OF PROBLEMS WITH THE THROTTLE BODY. I PAID TO HAVE THE WORK DONE. FAST FORWARD...............THREE WEEKS AGO WE RECEIVED A LETTER FROM FORD TELLING US THAT THE THROTTLE BODY WAS NOW BEING RECALLED AND IF WE HAVE ALREADY HAD THE WORK DONE, WE SHOULD TAKE THE RECEIPT UP TO THE DEALERSHIP FOR OUR REFUND. WELL THAT WAS ON APRIL 1. STILL NOTHING. EACH TIME I CALL I'M TOLD THAT IT'S STILL UNDER REVIEW. ASIDE FROM THE FACT THAT I PROBABLY WILL NEVER GET A REFUND, I'M WONDERING HOW MANY PEOPLE DIED FROM THIS. IT TOOK FORD 2-3 YEARS TO DO THIS RECALL. *TT
Electrical system, Engine, Apr 11, 2014
WHILE DRIVING VEHICLE, VEHICLE WILL SUDDENLY "STALL" (ENGINE STAYS RUNNING, BUT LOSES ALL POWER). CAN TURN OFF ENGINE, AND RESTART VEHICLE AND WILL RUN. THIS HAS OCCURRED MULTIPLE TIMES. PREVIOUS ATTEMPTS NO "CODE" HAS BEEN STORED, SO DEALER WOULD PROVIDE NO RESOLUTION TO THE ISSUE. *JS
Power train, Vehicle speed control, Engine, Apr 8, 2014
DRIVING TO WORK CAR HAD A THUMP THEN LOSS OF POWER(COULDN'T ACCELERATE ) AND AMBER WRENCH LIGHT CAME ON. PULLED OVER TO SIDE OF HIGHWAY AS QUICKLY AND SAFELY AS I COULD. ENGINE WAS IDLING ROUGH. PUT IN PARK AND TURNED OFF CAR FOR 2 SECONDS, AND TURNED BACK ON. CAR RAN FINE, UNTIL 3 DAYS LATER WHEN EXACT SAME PROBLEM OCCURRED. *TR
Fuel system, Gasoline, Engine, Apr 7, 2014
AFTER DRIVING FOR ~20 MINUTES AND THE ENGINE WARMING UP, THE ENGINE WILL SURGE WHEN COMING TO A COMPLETE STOP AFTER BRAKING. THERE IS ALSO A SMELL OF GAS. IMMEDIATELY AFTER REFUELING, THE ENGINE IS DIFFICULT TO START. ONCE STARTED IT RUNS ROUGH FOR A FEW SECONDS AND WANTS TO LURCH AWAY. *TR
Power train, Engine, Apr 4, 2014
DRIVING HIGHWAY SPEED WITH THE CRUISE CONTROL ACTIVE, ON MY WAY TO WORK. TURNED OFF THE CRUISE AND THE CAR "BUCKED." THE WRENCH WARNING LIGHT CAME ON. IT WOULD LOSE RPM AND THEN GO BACK UP AGAIN. TURNED AROUND AND WENT HOME. I DIDN'T WANT TO BE STRANDED AT 4:30 IN THE MORNING. GOT HOME, TURNED THE CAR OFF, AND RESTARTED, AND THE LIGHT WAS OFF. TOOK IT TO THE FORD DEALER AND THEY SAID IT'S THE THROTTLE BODY. BUT...MY CAR FOR SOME REASON ISN'T COVERED UNDER THE EXTENDED WARRANTY. I HAVE A 6 SPEED MANUAL. IT USES THE SAME THROTTLE BODY AS AUTOMATIC TRANSMISSION CARS. WHAT GIVES?? *TR
Engine, Mar 20, 2014
WHILE DRIVING THE ENGINE JUST CUT OUT. THERE WAS NO RESPONSE FROM THE GAS PEDAL AT ALL. THE ENGINE WAS SURGING AROUND 10000 RPM, AND RUNNING VERY ROUGH. THEN THE VEHICLE WENT IN TO LIMP HOME MODE. I WAS ABLE TO SHUT IT DOWN PUT IT IN PARK AND RESTART, BUT AFTER A WHILE IT STARTED ALL OVER AGAIN. THIS HAPPENED MULTIPLE TIMES DURING THE DAY. *TR
Engine, Mar 16, 2014
THE CAR WENT INTO 'LIMP' MODE, AND LOST ALMOST ALL POWER. THE 'CHECK ENGINE' INDICATOR LIT UP. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART IT W/O INCIDENT, AFTER WHICH IT RAN NORMALLY. THIS IS THE FIRST TIME IT HAPPENED, BUT AN ONLINE SEARCH REVEALED THAT THIS IS NOT AN UNKNOWN ISSUE WITH THESE MODELS. I WAS IN HEAVY TRAFFIC AND FORTUNATE THAT NO ACCIDENT OCCURRED. *TR
Power train, Engine, Feb 28, 2014
WENT TO PULL ONTO INTERSTATE AND WHEN TRIED TO ACCELERATE THE VEHICLE WOULDN'T SPEED UP. ALSO THE ENGINE RPM'S WOULD ACCELERATE AND CAUSE HARD SHIFTS WHICH HAS PROGRESSIVELY GOTTEN WORSE, THE VEHICLE DOESN'T WANT TO START WHEN THE FUEL LEVEL GETS LOW ENOUGH TO TURN THE LOW FUEL LIGHT ON EITHER. ALL OF THE ABOVE PROBLEMS HAVE GOTTEN WORSE OVER THE PAST MONTH. *TR
Engine and engine cooling, Fuel system, Gasoline, Power train, Feb 27, 2014
DRIVING IN FAR LEFT LANE AT HIGHWAY SPEED. THE CAR HAD BEEN ON FOR ABOUT 10 MINUTES AFTER SITTING IN PARKING LOT ALL DAY. IT WAS 96 DEGREES. CAR STARTED TO VIBRATE AND SLOW DOWN. I NOTICED THAT THE TOOL LIGHT WAS ON. OBVIOUSLY I HAD ENTERED INTO LIMP MODE AND FOUND A WAY TO CROSS FOUR LANES OF RUSH HOUR TRAFFIC TO MAKE IT TO THE EMERGENCY LANE. ONCE STOPPED ENGINE LOPED ERRATICALLY AND WOULD NOT ACCELERATE. ENGINE WAS NON-RESPONSIVE TO PEDAL CHANGES. PUT CAR IN PARK AND SHUT THE ENGINE OFF. I WAITED 30 SECONDS AND STARTED THE CAR AGAIN AND DROVE HOME (26 MILES) WITHOUT FURTHER INCIDENT. IT SHOULD BE NOTED THAT I HAVE EXPERIENCED SURGING IN THE ENGINE THIS PAST WEEK. SYMPTOMS POINT TO THE THROTTLE BODY; BUT THIS IS SPECULATION AS I HAVE NOT HAD THE CAR DIAGNOSED BY A PROFESSIONAL. I AM AWARE THAT THERE IS A CURRENT INVESTIGATION INTO THIS MATTER. THIS EVENT HAPPENED AT HIGHWAY SPEEDS AND COULD HAVE BEEN DISASTROUS. DRIVING CAN BE INHERENTLY DANGEROUS AND PARTS DO BREAK; BUT, THE FACT THAT THIS HAS BEEN A KNOWN ISSUE FOR QUITE SOME TIME WARRANTS AN ADDITIONAL REPORT.
Power train, Engine, Feb 19, 2014
DRIVING ON HIGHWAY AND THE TRANSMISSION WENT OUT OF GEAR, COASTED TO EDGE OF HIGHWAY, HAD POWER TO ENGINE/CAR THOUGH . SECOND TIME HAPPEN I WAS STOPPED DROPPING OFF WIFE AND WHEN I STARTED TO GO, THE CAR STARTED TO SHAKE AND SPUTTER AND THE TRANSMISSION WENT OUT OF GEAR AGAIN. HAD TO COAST TO EMPTY AREA. BOTH TIMES, I SHUT OF ENGINE WAITED 30 SECONDS/MINUTE AND RESTARTED AND CONTINUED ON WITHOUT PROBLEM. *TR
Power train, Engine, Feb 14, 2014
IN A NUT SHELL THE CAR WOULD NOT ACCELERATE PROPERLY IT KEPT DYING OUT EVERY TIME I WOULD MASH ON THE ACCELERATOR.WENT TO AUTOZONE AND HAD A SCANNER PUT ON THE VEHICLE AND A NUMBER OF CODES CAME BACK POINTING TO THE THROTTLE ACCELERATOR CONTROL WHEN LOOKING FOR THE PART IT CAME BACK AS THE ENTIRE THROTTLE BODY. THEN COME TO FIND OUT THE PART HAD TO BE ORDERED, THEN IT COULD NTO BE ORDERED FROM ANY RETAILER, WENT TO THE DEALER ONE DAY TO GET THE PART AND IT WAS PURCHASEABLE, WENT BACK THE NEXT DAY TO FIND IT WAS A RECALL ON THAT PART WENT TO ANOTHER DEALER TO HAVE THE RECALL HONORED AND THEY GAVE ME THIS SPILL ABOUT THE COST OF A DIAGNOSTIC TEST, SAYING IT HAD TO BE DONE BEFORE THEY COULD KNOW FOR SURE IF IT WAS THE THROTTLE BODY. THEN LATER THAT DAY THEY CALL BACK SAYING IT WAS SOME KIND OF AIR HOSE THAT A RAT HAD CHEWED THROUGH. SOUNDS LIKE A BUNCH OF HOORAH TO ME. TELL ME WHAT DO YOU THINK. *TR
Engine, Feb 12, 2014
THIS IS IN REGARDS TO NHTSA ACTION NUMBER: PE13003 MY FUSION WAS HAVING STALLING PROBLEMS LEAVING MY NEIGHBORHOOD. IT WOULD ACT AS THOUGH THERE WASN'T ENOUGH FUEL BUT NOT ENOUGH TO STALL OUT. THE ENGINE WOULD SHAKE LIKE CRAZY AND THROW THE ENTIRE CAR INTO A SHAKE THAT WAS INCREDIBLY STRONG. I WOULD HAVE TO STOP, PARK AND SHUT OFF THE ENGINE TO GET IT TO STOP. THIS HAPPENED AT LEAST TWICE A WEEK LEAVING THE HOUSE IN THE MORNING ON MY WAY TO WORK. ONCE IT SHOOK SO HARD I THOUGHT IT MIGHT TEAR THE ENGINE MOUNTS RIGHT OUT OF THE CAR. I TOOK THE VEHICLE TO MULLINAX FORD OF APOPKA WHERE THEY HAD TO REPLACE THE THROTTLE BODY. THEY CLAIMED IT WAS NOT UNDER WARRANTY AS IT ISN'T A "MECHANICAL" ENGINE PART, THAT IT WAS AN ELECTRONIC COMPONENT. *TR
Power train, Engine, Jan 28, 2014
CAR HAD A DEFECTIVE THROTTLE BODY THAT CAUSED THE CAR TO LOSE POWER AND SHAKE. WRENCH LIGHT WOULD COME ON. *TR
Vehicle speed control, Engine, Jan 22, 2014
WHILE DRIVING LOOSE POWER, HAVE TO STOP AND SHUT OFF AND RESTART VEHICLE TO GET THROTTLE RESPONSE BACK. HAD TO HAVE THROTTLE BODY REPLACED. THERE ARE SEVERAL CASES OF THIS LISTED ON INTERNET. SHOULD BE THE SAME ISSUE AS IN YOUR INVESTIGATION PE13003. I WOULD LIKE TO BE KEPT INFORMED IF THIS TURNS INTO A RECALL, AS I WOULD LIKE FORD TO REIMBURSE ME FOR THE COST OF REPLACING THE THROTTLE BODY. *TR
Engine, Jan 18, 2014
MY 2010 FUSION CAR HAD BEEN USING QUITE A BIT OF GAS, THE CHECK ENGINE SYMBOL CAME ON, . I TOOK MY CAR TO THE DEALER AND WAS TOLD I NEEDED TO REPLACE THE EVAP CANISTER AND THE PURGE VALVE FOR 800.00 AS I HAD P0456 CODE, AND A P2169 CODE AND HAS RAW FUEL LEAKAGE. I RESEARCHED THE INTERNET AND CAME ACROSS SEVERAL COMPLAINTS AS WELL AS A TSB BULLETIN, THAT THIS IS A COMMON FAILURE IN THIS YEAR MAKE/MODEL OF THE CAR. I THINK FORD IS AWARE THAT THESE COMPONENTS ARE FAULTY/DEFECTIVE AND DO FAIL AND SHOULD BE HELD ACCOUNTABLE AND MADE TO STAND BEHIND THEIR PRODUCT(S). CONSUMERS SHOULD NOT HAVE TO PAY CAR PAYMENTS AND MAKE COSTLY REPAIRS ON A 3 YEAR OLD CARS. I BELIEVE A RECALL SHOULD BE MADE ON THIS CAR CONCERING THIS KNOW PROBLEMATIC MATTER . *TR
Power train, Engine, Jan 16, 2014
CAR HAS STALLED OUT BEFORE A FEW TIMES. THIS TIME, IT CHUGGED WITH THE WRENCH LIGHT ON, BROWN/GREY EXHAUST. SHUT IT OFF, TRIED AGAIN. THE SAME. I INCHED MY WAY OVER TO THE SIDE OF THE STREET. SO GLAD I WAS NOT ON THE FREEWAY GOING TO WORK!!!!!!!!!!!!!!!! RECALL THIS CAR SO WE CAN GET OUR MONEY BACK, OR GIVE ME BIG DISCOUNT ON NEW DIFFERENT CAR/TRUCK. POOR WORKMANSHIP ON THIS YEAR OF VEHICLE. CAR OF THE YEAR? WHAT A JOKE. *TR
Engine and engine cooling, Power train, Jan 15, 2014
I WAS DRIVING MY KIDS HOME FROM SCHOOL AND AS WE WERE TURNING I PRESSED ON THE GAS AND IT STALLED, I PRESSED IT AGAIN AND NOTHING. THEN TODAY SAME THING IN THE MIDDLE OF THE INTERSECTION THANK GOD THERE WASN'T A LOT OF TRAFFIC. *TR
Power train, Electronic stability control (ESC), Engine, Jan 15, 2014
WE WERE STOPPED IN HEAVY TRAFFIC IN ORLANDO 800 MILES FROM HOME. THE CAR WOULD NOT ACCELERATE SO WE LIMPED INTO A GAS STATION. A TOW TRUCK OPERATOR WAS AT THE GAS STATION AS WELL AS A MECHANIC. THEY BOTH SAID IT IS A VERY COMMON FORD THROTTLE CONTROL FAILURE. FORD QUOTED US $1000 TO FIX THE PROBLEM BUT A MECHANIC FIXED IT FOR $450. INITIALLY, HE CLEANED THE THROTTLE CONTROL AND CHANGED THE SPARK PLUGS. IT DROVE FINE IN TEST DRIVE BUT FAILED AGAIN ON OUR WAY TO HOTEL. WE PURCHASED THE PART FROM GREENWAY FORD IN WINTER PARK FL. THEY HAD 24 IN STOCK BECAUSE IT IS NOT UNCOMMON TO SELL 12 A DAY SINCE THE PROBLEM IS SO COMMON. THE PROBLEM IS NOW SOLVED BECAUSE WE DROVE THE CAR TO TOYOTA AND TRADED IT IN. *TR
Engine, Jan 14, 2014
I HAD JUST HA THE OIL CHANGED AT THE FORD DEALERSHIP IN MORROW, GA. WHO ALWAYS DO AND INSPECTION TO SEE IF THERE ARE OTHER SERVICES NEEDED, WHICH THEY FOUND NO ONE. TWO WEEKS LATER ON MY WAY HOME THE ENGINE RAN HOT. AS IT TURNS OUT THE WATER PUMP HAD FAILED BECAUSE OF PLASTIC IMPELLERS THAT ARE IN THE WORKMANSHIP. CALL FORD IN DETROIT TO INQUIRE AND THEY INFORMED ME THAT THERE WAS NO RECALL BECAUSE OF THE PROBLEM. I'M NOT SURE IF OTHER OWNERS HAVE HAD THE SAME FAILURE WITH THIS CAR OR NOT, BUT I WOULD LIKE TO KNOW. *TR
Power train, Engine, Jan 13, 2014
THE CAR ON MULTIPLE OCCASIONS WOULD SUDDENLY STOP AND WOULD STALL OUT OR NOT ALLOW ANY ACCELERATION . BATTERY WOULD DIE WHILE DRIVING CAR WOULD VIOLENTLY SHAKE. THROTTLE BODY WAS REPLACED IN THE SUMMER OF 2013 IN DECEMBER OF 2013 WE STARTED HAVING SIMILAR PROBLEMS AGAIN WITH THE SHAKING AND STALLING OUT. THE THROTTLE BODY NEEDS REPLACED FOR THE SECOND TIME IN LESS THEN 1 YEAR. NO ACCIDENTS OCCURRED BUT I COULD SEE THIS LEADING TO ACCIDENT INJURY OR EVEN DEATH IF THIS OCCURRED ON A HIGHWAY. LUCKILY WE HAVE ALWAYS BEEN ON SIDE ROADS WHEN THE ENGINE HAS GIVEN OUT. FORD IS AWARE OF THIS ISSUE ON THIS MODEL OF CAR THIS NEEDS TO BE ADDRESSED AND A RECALL NEEDS TO HAPPEN I HAVE READ HUNDREDS OF REVIEWS SINCE I BEGAN HAVING ISSUES AND ALMOST EVERY SINGLE ONE HAS THE SAME COMPLAINT ABOUT THE THROTTLE BODY THIS IS NOT FAIR TO THE CONSUMERS WHO MIGHT PURCHASE THIS CAR UNKNOWINGLY AND RISK THEIR SAFETY EVERYONE ELSE'S SAFETY ON THE ROAD AND PAY OUT OF POCKET HUNDREDS OF DOLLARS FOR A KNOWN DEFECT! *TR
Vehicle speed control, Engine, Jan 6, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE ONTO THE HIGHWAY, THE WRENCH WARNING ICON ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC FOR INSPECTION, WHO ADVISED THAT THE THROTTLE BODY AND ENGINE GASKET WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 72,000. UPDATED 3/28/14*CN