2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
484 reports, newest first. Show all
Vehicle speed control, Fuel/propulsion system, Aug 12, 2013
AFTER ACCELERATING TO APPROXIMATELY 55 MPH, LEAVING OFF ACCELERATOR, ENGINE LOST POWER. HAD TO PULL OFF THE ROAD. ENGINE WAS AT A ROUGH IDLE. AFTER SHUTTING ENGINE OFF AND RE-STARTING CHECK ENGINE LIGHT CAME ON. WOULD HAVE BEEN DANGEROUS IN TRAFFIC. *TR
Vehicle speed control, Fuel/propulsion system, Aug 12, 2013
AFTER ACCELERATING TO APPROXIMATELY 55 MPH, LEAVING OFF THE ACCELERATOR, ENGINE LOST POWER. HAD TO PULL OFF THE ROAD. ENGINE WAS AT SLOW ROUGH IDLE. AFTER SHUTTING ENGINE OFF AND TURNING BACK ON, CHECK ENGINE LIGHT CAME ON. *TR
Fuel/propulsion system, Aug 12, 2013
WHILE DRIVING AT 70MPH ON THE FREEWAY, I SUDDENLY LOST ALL THROTTLE CONTROL, REQUIRING ME TO COAST TO THE SIDE OF THE FREEWAY AND STOP THE VEHICLE. THE AMBER "WRENCH" WAS ILLUMINATED. I TURNED THE ENGINE OFF, AND THEN RESTARTED, WHICH CLEARED THE AMBER "WRENCH" LIGHT, AND THE ENGINE/THROTTLE RETURNED TO NORMAL OPERATION. I DROVE HOME WITHOUT FURTHER INCIDENT. FORTUNATELY, TRAFFIC WAS LIGHT AT THE TIME OF THE INCIDENT. *TR
Fuel system, Gasoline, Fuel/propulsion system, Aug 12, 2013
WHILE DRIVING TO MY BROTHER-IN-LAW'S HOUSE MY CAR ABRUPTLY SHUT OFF NOT ALLOWING ME TO PUSH IN THE GAS AT ALL. THE RPMS WERE AT 1. I CAME TO A ROLLING STOP AND SHUT THE CAR OFF. I RESTARTED THE CAR AN DROVE 1/4 MILE FURTHER AND THE CAR DID THE SAME THING. LUCKILY MY HUSBAND WAS WITH ME AND FELT IT HAPPEN, HE WAS ABLE TO LIMP IT TO THE CLOSEST FORD DEALER WHERE THEY TOLD ME MY THROTTLE BODY NEEDED TO BE REPLACED AT A RIDICULOUS COST. MY EXTENDED WARRANTY DOES NOT COVER THIS AND AFTER READING ENDLESS THINGS ABOUT THROTTLE BODIES ON FORD VEHICLES THIS SEEMS TO BE A VERY COMMON PROBLEM. I AM SO VERY THANKFUL THAT MY CAR DIDN'T SHUT OFF ON THE INTERSTATE WITH MY CHILDREN IN THE CAR. I CAN ONLY IMAGINE WHAT COULD HAVE HAPPENED. I DO NOT BELIEVE THAT THE ENDLESS NUMBER OF CUSTOMERS SHOULD HAVE TO PAY FOR SUCH A CRITICAL PART OF OUR VEHICLE TO HAVE TO BE REPLACED. IN MY OPINION A RECALL SHOULD BE IN PLACE BECAUSE WHAT IS HAPPENING IS NOT A SIMPLE PROBLEM, IT IS VERY DANGEROUS. *TR
Power train, Fuel/propulsion system, Aug 10, 2013
WHILE DRIVING ON THE FREEWAY MY CAR WAS RUNNING BUT WHEN I PUSHED ON THE GAS NOTHING WAS HAPPENING AND THE YELLOW WRENCH LIGHT WAS ON IN THE CAR. I HAD TO COAST OUT OF THE WAY OF ALL THE TRAFFIC WITH BEING RAN INTO AND THANK GOODNESS IT WASN'T DURING RUSH HOUR. THIS HAS HAPPENED FIVE TIMES SINCE I BOUGHT THE CAR USED AND IT DOESN'T EVEN HAVE 65,000 MILES ON IT YET. I HAVE ALREADY TAKEN IT TO THE SHOP AND THEY DETERMINED IT WAS A CLOGGED FUEL INJECTOR. THAT WAS CLEANED IT THE CAR RAN FINE FOR HALF A DAY AND THEN IT DID THE SAME THING TWICE IN ONE DAY WITHIN FIFTEEN MINUTES OF EACH EVENT. I PUT THE CAR IN PARK AND TURN IT OFF AND TURN IT BACK ON AND ITS FINE. THIS SEEMS TO BE A PROBLEM WITH THE THROTTLE BODY WHICH SEEMS TO BE THE ISSUE THAT IS ALL OVER THE INTERNET. THIS NEEDS TO BE RECALLED BECAUSE ITS A MATTER OF TIME BEFORE SOMEONE DIES OR GETS HURT WHEN THIS HAPPENS TO THEIR CAR. *TR
Vehicle speed control, Fuel/propulsion system, Aug 9, 2013
CALL STALLED IN THE MIDDLE OF DRIVING 2 XS IN THE WORST PART OF THE CITY. WOULD RESTART BUT STALL AFTER A FEW MORE MINUTES OF DRIVING...HAD TO COAST INTO PARKING LOT AND GET TOWED TO DOWNTOWN FORD IN CANTON OHIO TO BE REPAIRED. DOWNTOWN FORD SAID THROTTLE BODY...OVER $600 TO REPAIR ON A VEHICLE WITH ONLY 39000 MILES. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 9, 2013
I WAS TRAVELING ON THE INTERSTATE AT HIGHWAY SPEED. TRAFFIC HAD SLOWED ALITTLE SO I BEGAN TO SLOW AS WELL. WHEN I PRESSED THE ACCELERATOR NOTHING HAPPENED. THE WRENCH LIGHT CAME ON THE DASH. I HAD NO CONTROL OVER THE ACCELERATION OF THE CAR. AFTER ALMOST BEING TAKEN OUT BE A SEMI I WAS ABLE TO GET THE CAR OFF TO THE SIDE OF THE INTERSTATE. THE CAR WAS IDLING VERY ROUGH. I SHUT THE CAR OFF AND WAITED A FEW SECONDS. I RESTARTED THE CAR AND THE LIGHT WAS OFF. I WAS ABLE TO DRIVE HOME WITH NO MORE PROBLEMS. SEEMS THAT FORD HAS A MAJOR ISSUE. I THING THEY SHOULD BE MADE TO RECALL THESE CARS BEFORE SOMEONE GETS KILLED. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 8, 2013
HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2010/FORD/FUSION/POWER+TRAIN TRAVELING ON INTERSTATE AT 55 MILES PER HOUR WHEN THE CAR LOST POWER AND THE WRENCH LIGHT CAME ON IT WAS ALL THAT COULD BE DONE TO AVOID A HIGHSPEED ACCIDENT. WHEN THE VEHICLE WA RESTARTED IT RAN FINE. HOWEVER IT CONTINUES DOING THIS. THE DEALER SAYS THE THROTTLE UNIT ($600) NEEDS REPLACED THIS AFTER THE TRANSMISSION WAS JUST REPLACED. WE CALLED THE FORD CUSTOMER SERVICE IT TOOK THREE WEEKS FOR THEIR REPRESENTATIVE TO RETURN THE CALL AND HE HAD THE NERVE TO ASK "WHAT DID WE EXPECT HIM TO DO"? WITH THE WEB THE COMPANIES CAN NO LONGER LIE THE DEALER AND FORD FIRST STATED IT WAS THE FIRST THEY HEARD OF THIS, YET THERE ARE LAWSUITS EVERYWHERE. *TR
Vehicle speed control, Fuel/propulsion system, Aug 7, 2013
DRIVING AT RELATIVELY LOW SPEED - 25-30 MPH - AND CAR LURCHED TO SLOW SPEED - COULD NOT ACCELERATE AT ALL. HAD TO PULL OVER TO SIDE OF ROAD, TURN VEHICLE OFF AND RESTART. DROVE 50 YARDS AND PROBLEM RECURRED. IT CONTINUED TO HAPPEN, FORTUNATELY NOT ON THE HIGHWAY UNTIL I CALLED THE FORD DEALER. HAD TO HAVE THE VEHICLE TOWED BECAUSE I DID NOT WANT TO TAKE IT ON THE HIGHWAY. DEALER WANTED TO CHARGE ME OVER $500 FOR REPAIR AS VEHICLE WAS 3 MONTHS OUT OF 36 MONTH WARRANTY. I RESEARCHED ONLINE AND FOUND THAT THIS IS A PROBLEM WITH THE "THROTTLE BOX" WHICH THE DEALER SHOULD HAVE BEEN WELL AWARE OF. DEALER DID "ASSISTED" ME WITH COST OF REPAIR - CHARGED ME $50.00. THE REPAIR SHOULD HAVE BEEN FREE. FORD NEEDS TO ISSUE A RECALL BEFORE SOMEONE IS KILLED. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 6, 2013
I WAS TRAVELING ON THE HWY GOING HOME. THE LITTLE WRENCH LIGHT CAME ON THE DASHBOARD WITHOUT WARNING OR ANY KIND OF NOTICE AND I COULD NOT ACCELERATE AT ALL. WHEN I TRIED TO PRESS THE GAS PEDAL IT WOULD NOT DO ANYTHING AT ALL. I MANAGED TO PULL OVER TO THE MEDIAN. I TRIED SHUTTING OFF THE VEHICLE AND THEN RESTARTING IT. THIS SOLVED THE PROBLEM TEMPORARILY. THIS HAPPENED TO ME THREE TIMES THE REST OF MY WAY HOME. WITHOUT WARNING THE LIGHT COMES ON AND YOU HAVE NO ACCELERATION. I'M BEING TOLD IT COULD BE THE THROTTLE BODY. *TR
Vehicle speed control, Fuel/propulsion system, Aug 6, 2013
I WAS DRIVING IN WINDBER, PA GOING AROUND A SHARP TURN WITH A TRI AXLE COAL TRUCK ON MY BUMPER, AS I WENT TO PRESS THE GAS PEDAL THE CAR MADE A POP NOISE. LOOKED DOWN AT MY DASH AND THE WRENCH LIGHT CAME ON RIGHT AWAY, I COULD NOT GET ANY GAS TO THE ENGINE, I TRIED TO GET OFF THE ROAD BUT THERE WAS NOT A SHOULDER ON THE HIGHWAY.I IMMEDIATELY PUT MY TURN SIGNAL ON AND THE CAR JUST COASTED ALONG THE SIDE UNTIL IT CAME TO A STOP ON THE SHOULDER OF THE ROADWAY ON THE CURVE, MIGHT I ADD. I TURN MY CAR OFF AND CALLED MY HUSBAND TOLD HIM HE TOLD ME TO CALL LAUREL FORD AND SEE IF THEY COULD TOW IT FOR US. I LEFT THE CAR SIT BECAUSE I WAS GOING TO A APPOINTMENT IN SOMERSET I DID NOT WANT TO BE LATE, WHEN I RETURNED FROM THE APPOINTMENT THE CAR STARTED RIGHT UP NO WRENCH LIGHT I DROVE TO LAUREL FORD, I WENT IN TALKED TO THE SERVICE REP THEY LOOKED OVER MY CAR AND ADVISED ME THAT THE COMPUTER DID NOT LOCATE A PROBLEM, BUT THEY HAVE FOUND THAT THE THROTTLE BODY HAS BEEN THE PROBLEM WITH THIS MODEL OF CAR. HE EXPLAINED THAT THE PART WAS ON NATIONAL BACK ORDER AND WAS UNSURE WHEN HE COULD GET THE PART. I DROVE THE CAR HOME THAT DAY WITH NO PROBLEM, I ATTEMPTED TO DRIVE THE CAR AGAIN TO GO TO WORK ON TUEDAY 7 MILES FROM HOME THE CAR DID THE SAME THING WENT TO GIVE IT GAS AND THE CAR SHUT OFF I PULLED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF AND IT STARTED BACK UP NO WRENCH LIGHT. WENT TO WORK GOING HOME FROM WORK IT DID IT AGAIN AND NOT ONLY THE WRENCH LIGHT BUT THE ENGINE LIGHT CAME ON AS WELL. I GOT THE CAR HOME CALLED LAUREL FORD AND TOOK THE CAR TO THEM FOR REPAIR THERE IS NOT PART TO BE FOUND ITS ON NATIONAL BACK ORDER AND ITS BEEN TWO WEEKS I HAVE CALLED FORD AND HAVE NOT GIVEN ME A TIME OR DATE OF WHERE THE PART IS OR IF THE PART IS AVAILABLE. I CALLED FORD SERVICE TWICE AND GOT THE SAME ANSWER I FEEL THAT FORD HAS DROPPED THE BALL ON THIS NOT HAPPY. *TR
Vehicle speed control, Fuel/propulsion system, Aug 6, 2013
THE FIRST TIME I EXPERIENCED THE PROBLEM; I WAS ACCELERATING GOING UP A SLIGHT INCLINE, THE ENGINE QUIT. I HAD TO PUT IT PARK AND RESTART IT, IN TRAFFIC. THIS SAME ISSUES HAPPENED SEVERAL MORE TIMES, THE CAR JUST QUIT WHILE DRIVING. ON JULY 27TH, IT HAPPENED AGAIN ALONG WITH A NEW ISSUE: I WAS AT A STOP LIGHT AND IT STARTED RUNNING RUFF AND SHUT ITSELF OFF. THIS INCIDENT HAPPENED TWICE. *TR
Power train, Engine, Fuel/propulsion system, Aug 5, 2013
I WAS TRAVELING ON THE KENNEDY EXPRESSWAY IN CHICAGO AT ABOUT 4:30 PM AT RUSH HOUR TIME. THE LITTLE WRENCH LIGHT CAME ON THE DASHBOARD WITHOUT WARNING OR ANY KIND OF NOTICE AND I COULD NOT ACCELERATE AT ALL. WHEN I TOUCHED THE GAS PEDAL NOTHING HAPPENED AT ALL. I MANAGED TO GET OFF ON THE NEAREST EXIT AND WAS BLOCKING TRAFFIC. FINALLY I TRIED SHUTTING OFF THE VEHICLE AND THEN RESTARTING IT. THIS SOLVED THE PROBLEM TEMPORARILY. THIS HAPPENED TO ME THREE TIMES INTERMITTENTLY, TWICE ON THE HIGHWAY AND ONCE AS I WAS TRYING TO MAKE A LEFT TURN AT A BUSY INTERSECTION. NO WARNING. THE LIGHT COMES ON AND YOU HAVE NO ACCELERATION. I'M BEING TOLD IT COULD BE THE THROTTLE BODY. *TR
Power train, Fuel/propulsion system, Aug 4, 2013
MY CAR HAD 2 PROBLEMS. FIRST, WAS THE POWERTRAIN TRANSMISSION. IT'S THE SAME SITUATION AS WHAT OTHERS DESCRIBED, BUT MY CAR STARTED MALFUNCTIONING ON THE MONTH WE BOUGHT NEW AND LESS THAN 100 MILES. I DON'T HAVE THE SPECIFIC MILES AND DATES BECAUSE I'M RECALLING FROM 2009 AND IT'S NOW 2013. WHEN I TRIED TO CHANGE THE GEAR FROM DRIVE TO PARK IS WHEN I FIRST NOTICED THE PROBLEM. I FELT A STICKING ON THE GEAR AND A SLIGHT AWKWARD MOVEMENT OF THE CAR. I TOLD THE FORD SERVICE DEPARTMENT WHERE I BOUGHT IT IN ELIZABETHTOWN, KY. NOT SURE WHEN, BUT NOT RIGHT AWAY AND THEY DIDN'T DO ANYTHING. THEN, A FEW MONTHS LATER, THE CAR SEEM LIKE IT'S CHANGING GEAR ON IT'S OWN, BUT I WAS ON A FLAT ROAD AND HAVE NOT TOUCH THE GEAR SHIFT OR NOT PUSH THE GAS PEDAL ANY LESS OR MORE, OR BRAKED. IT DID THIS A FEW TIMES, SO I TOOK IT, BUT AGAIN, THE DEALERSHIP DID NOT DO ANYTHING. THEN, LATER, I MADE A RIGHT TURN TO A HIGHWAY WITH HEAVY TRAFFIC, BUT CLEAR WHEN I ENTERED. MY CAR ACCELERATED FOR A SECOND, THEN JUST WOULDN'T ACCELERATE ANYMORE, AND A CAR GOT PRETTY CLOSE. FINALLY, IT WENT. I TOOK IT AS SOON AS I CAN TO A DEALERSHIP IN COLUMBUS, GA. BECAUSE AN ACCIDENT COULD HAVE HAPPENED AND WAS SCARY. BUT, THEY ONLY CHECKED THE COMPUTER SYSTEM. NOTHING WAS DONE. THEN, SAME SCARY THING HAPPEN ON THE HIGHWAY AGAIN AND AGAIN. FINALLY, I TOOK IT IN 2012 AND TOLD THEM THEY HAVE TO FIX THIS BEFORE WE GET INTO AN ACCIDENT. FINALLY, THEY FIXED IT AFTER MANY TIMES OF TRYING AND BEFORE AN ACCIDENT OCCURRED. IT WAS DIAGNOSED WITH TRANSMISSION PROBLEM AND HAVE NOT HAD ANY PROBLEM SINCE 8-1-2013 AT AROUND 37,000 MILES ON IT. THIS TIME IT'S THE THROTTLE ASSEMBLY, BUT, THEY FIXED IT RIGHT AWAY HERE IN HAWAII. THIS TIME IT JUST LOSS ACCELERATION WHILE DRIVING ON THE ROAD. THANKFUL THAT MY KIDS AND I MADE IT SAFELY ON THE SIDE OF A BUSY INTERSECTION. *TR
Vehicle speed control, Fuel/propulsion system, Aug 3, 2013
DRIVING ALONG FINE AND THEN SUDDENLY NO THROTTLE AT ALL. HAD TO PULL OFF THE ROAD. CAR STILL IDLING ROUGH. HAD TO SHUT OFF AND RESTART THEN IT WAS OK. HAS HAPPENED 10 TIMES KNOW ON HIGHWAY AND ON SECONDARY ROADS. VERY DANGEROUS SITUATION. *TR
Vehicle speed control, Fuel/propulsion system, Aug 3, 2013
WHILE RESUMING TRAVEL AFTER STOPPING AT A STOPLIGHT THE ENGINE WOULD NOT ALLOW ME TO CONTINUE TO ACCELERATE. AS THERE WAS A LINE OF TRAFFIC BEHIND ME, I QUICKLY TURNED ON MY 4-WAY FLASHERS AND COASTED TO THE SIDE OF THE ROAD. AFTER SHUTTING OFF THE IGNITION AND WAITING FOR A FEW MINUTES, I TRIED RESTARTING THE CAR. THE ENGINE RESTARTED NORMALLY AND I WAS ABLE TO PROCEED WITH FULL THROTTLE FUNCTIONALLY. THIS SAME PROBLEM HAPPENED TO ME THREE MORE TIMES SINCE THE FIRST INCIDENT. I HAVE READ ON THE INTERNET THAT SEVERAL PEOPLE ARE EXPERIENCING THIS PROBLEM AND THAT FORD IS NOT ISSUING A RECALL TO FIX THIS PROBLEM. *TR
Vehicle speed control, Fuel/propulsion system, Aug 3, 2013
WHILE DRIVING ON THE HIGHWAY AT 60 , IN A SECTION OF HIGHWAY WITH NO BREAKDOWN LANE AND MULTIPLE HIGHWAYS MERGING TOGETHER, THE CAR SUDDENLY LOST ALL THROTTLE POWER AND WRENCH LIGHT WENT ON. COASTED TO SIDE OF ROAD BARELY BEING MISSED BY SEVERAL OTHER VEHICLES AND TRUCKS. I SHUT CAR OFF AND STARTED AGAIN AND WAS OK AND ABLE TO GET OFF HIGHWAY. ONCE OFF HIGHWAY CAR KEPT LOOSING THROTTLE POWER EVERY MILE UNTIL I GOT IT TO THE DEALERSHIP. DEALERSHIP SAYS THIS IS AN ISSUE WITH 2010 FUSIONS AND THAT PART IS NOT AVAILABLE UNTIL END OF OCTOBER! (ALREADY HAD THROTTLE BODY AND PLATE CLEANED A FEW WEEKS AGO WHEN IT HAPPENED ON A COLD START AND CODE CAME UP P2111 THROTTLE ACTUATOR CONTROL STUCK OPEN. CAR WAS FINE UNTIL NOW.) *TR
Vehicle speed control, Fuel/propulsion system, Jul 31, 2013
WAS TRAVELING AT APPROXIMATELY 55MPH WHEN THE CAR LOST ALL PROPULSION. I WAS ABLE TO GET TO THE SHOULDER, SHUT IT DOWN, AND START BACK UP AFTER ABOUT A MINUTE. THIS OCCURRED 3 TIMES ON A 25 MILE DRIVE. APPEARS TO BE A FAULTY THROTTLE BODY BASED ON THE CODES BEING THROWN OFF. THE CAR ONLY HAS 40,000 MILES AND BASED ON MULTIPLE USER BOARDS THIS IS A PROBLEM FORD IS AWARE OF. UNACCEPTABLE FOR SUCH A KEY PART TO FAIL SO EARLY IN ITS LIKE. IF I WAS STUCK IN THE LEFT LANE THIS COULD HAVE RESULTED IN A VERY DANGEROUS SITUATION. *TR
Engine, Fuel/propulsion system, Jul 31, 2013
I WAS DRIVING IN THE RIGHT LANE OF A MAJOR, HEAVILY TRAVELED (WITH MANY TRACTOR TRAILERS), DIVIDED HIGHWAY, TRAVELING AT A SPEED OF BETWEEN 55 AND 60 MPH. ALL OF A SUDDEN, WITHOUT WARNING, THE ENGINE SEEMED TO SHUT DOWN. I COULD NOT ACCELERATE; THE ENGINE WOULD NOT RESPOND. THIS WAS A VERY SCARY SITUATION AS TRUCKS AND CARS HAD TO BREAK, WHILE I STEERED THE CAR TO THE NARROW SHOULDER. THE CAR DIDN'T SEEM TO LOSE POWER STEERING AND THE ENGINE WAS STILL RUNNING (TACH SHOWED 900 TO 1000 RPM). HOWEVER, ENGINE WAS TOTALLY UNRESPONSIVE TO MY DEPRESSING THE ACCELERATOR. I SHUT OFF THE ENGINE, PUT THE FLASHERS ON AND WAITED A FEW MINUTES AND ATTEMPTED TO START THE ENGINE. THE ENGINE STARTED NORMALLY, AND I WAS ABLE TO PULL OUT ONTO THE HIGHWAY. HOWEVER, AFTER DRIVING ABOUT ONE-QUARTER MILE, THE SAME ENGINE SHUTDOWN OCCURRED. CALLED AAA AND HAD THE CAR TOWED. THE AUTO REPAIR CENTER CHECKED FOR TROUBLE CODES. THE THROTTLE BODY ASSEMBLY HAD FAILED AND HAD TO BE REPLACED. I HAVE NOT HAD A PROBLEM SINCE THE REPAIR WAS MADE. SUBSEQUENT TO THE REPAIR, I CHECKED ON THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM. I WAS VERY SURPRISED TO SEE THAT THIS PROBLEM IS NOT UNCOMMON TO FORD OWNERS. I WAS GRATIFIED TO SEE THAT YOUR AGENCY HAS OPENED AN INVESTIGATION INTO THE MATTER. I CALLED CUSTOMER SERVICE AT FORD MOTOR COMPANY TO SEE IF THERE HAS BEEN A RECALL. FORD CUSTOMER SERVICE SAID THERE WAS NO RECALL AND DID NOT ACKNOWLEDGE THAT THERE IS A PROBLEM WITH THE THROTTLE BODY UNIT. I THEN CALLED THE SERVICE DEPARTMENT OF A LOCAL FORD DEALERSHIP. THE SERVICE REP SAID THAT "THEY HAVE SEEN PROBLEMS WITH THE THROTTLE BODY UNIT", BUT CONFIRMED THAT THERE HAS BEEN NO RECALL. *TR
Vehicle speed control, Fuel/propulsion system, Jul 30, 2013
CAR STALLED WHILE DRIVING ON THE HIGHWAY. THE ENGINE WOULD RESTART BUT RAN VERY ROUGH. I WAS ABLE TO GET OFF THE HIGHWAY. THE OTHER OCCASION WAS AT AN INTERSECTION. BOTH TIMES THE CAR HAD TO BE TOWED TO AUTONATION IN UNION CITY, GEORGIA. THE THROTTLE BODY WAS REPLACED UNDER WARRANTY. *TR
Fuel/propulsion system, Jul 29, 2013
AS YOUR DRIVING YOUR VEHICLE DOWN THE ROAD THE CAR JUST LOOSES POWER, 2ND TIME IN TWO YEARS THROTTLE BODY WENT OUT. PART IS ON NATIONAL BACK ORDER THIS TIME, FORD WILL NOT HELP OR ASSIST WITH REPAIR IF VEHICLE IS OUT OF WARRANTY.. THIS IS VERY DANGEROUS, CAR LOOSES POWER AT ANY SPEED AND I WAS ALMOST RAN OVER BY A SEMI TRACTOR TRAILER. WHEN IT HAPPENS THE WRENCH LIGHT COMES ON ; ON COMPUTER FROM DIAGNOSTIC PEDAL IDS SELF TEST CODE SHOWS UP IS P2112. *TR
Vehicle speed control, Fuel/propulsion system, Jul 26, 2013
WHILE DRIVING THE GAS PEDAL BEGINS TO SHAKE AND THEN THE CAR SHUTS OFF COMPLETELY. HAVE READ SEVERAL REVIEWS/COMPLAINTS ABOUT IT BEING THE THROTTLE BODY, AND THAT'S WHAT IT IS. $800, AND WARRANTY IS EXPIRED, BUT BROUGHT THE CAR IN PREVIOUSLY TO FORD WITH THE SAME ISSUES, THEY COULDN'T FIND ANY PROBLEMS THEN. DON'T FEEL I SHOULD PAY FOR A MISTAKE MADE BY FORD. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Jul 25, 2013, crash
WHEN TRAVELING DOWN THE ROAD IN TYPICAL CONDITIONS THE POWER COULD CUT OUT ON THE ENGINE. ELECTRICAL POWER WOULD STILL BE ON BUT NO POWER WOULD GO TO THE ENGINE FORCING ME TO PULL OFF THE ROAD AND RESTART. THIS HAS HAPPENED SEVERAL TIMES AND CAUSED A MINOR BUMP WITH A TRAFFIC BARREL. FORD LISTS THIS AS SERVICE NOTICE WHEN IT SHOULD BE A RECALL, I COULD HAVE BEEN KILLED HAD I NOT HAD ENOUGH ROOM TO AVOID THE SEMI TRUCK SPEEDING BEHIND ME. *TR
Vehicle speed control, Fuel/propulsion system, Jul 25, 2013
WAS DRIVING APPROXIMATELY 45 MPH CAR JUST WENT TO IDLE THROTTLE WAS UNRESPONSIVE WRENCH LIGHT CAME ON ABOUT GOT REAR ENDED HAS DONE IT SEVERAL TIMES SINCE HELP. *TR
Vehicle speed control, Fuel/propulsion system, Jul 25, 2013
MY DAUGHTER OWNS A FORD FUSION 2010 AND HAS HAD MULTIPLE INCIDENCES OF THROTTLE BODY FAILURE. WE HAVE TAKEN IT TO THE DEALER, WHO DIAGNOSED IT AND ORDERED THE PART. THE PART IS BACK ORDERED DUE TO SO MANY FAILURES ON SEVERAL TYPES OF FORD CARS AND TRUCKS. A LITTLE RESEARCH ON THE PART OF THE NHTSA WOULD SHOW IT IS PAST TIME THIS PART SHOULD HAVE BEEN RECALLED!!! LOSING ACCELERATION IN THE MIDDLE OF PULLING INTO TRAFFIC WHETHER IN TOWN OR HIGHWAY IS EXCEPTIONALLY DANGEROUS, THE NHTSA AND FORD NEED TO STEP UP BEFORE DEATHS OCCUR. *TR