2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
484 reports, newest first. Show all
Electrical system, Fuel/propulsion system, Feb 24, 2020
IT HAS BEEN DISCOVERED THAT IN MANY IF NOT ALL FMC 4 DOOR SEDAN HYBRIDS WITH THE 2.5 LITER ENGINE AND NICKLE METAL HYDRIDE BATTERIES, OEM SOFTWARE STARTS TO DRASTICALLY REDUCE ELECTRIC VEHICLE OPERATION SOMETIME AFTER THE HYBRID WARRANTY EXPIRES. THE EFFECT OF THIS IS THE CAR'S ACCELERATION AND FUEL EFFICIENCY IS DRASTICALLY REDUCED AND AUTOMATIC PERIODIC BATTERY RE-CONDITIONING CEASES. THE CAR ESSENTIALLY CEASES TO FUNCTION AS A HYBRID AND THE ENGINE RUNS ALL THE TIME EXCEPT WHEN AT A STANDSTILL. UP TO 70,000 VEHICLES MAY BE AFFECTED. IT HAS BEEN FOUND THAT THIS ID CONTROLLED BY A BATTERY AGE FEATURE IN THE SOFTWARE. RESETTING THIS AGE TO ANY LOWER VALUE RESTORES COMPLETELY NORMAL HYBRID BEHAVIOR AND PERFORMANCE. FMC HAS REFUSED TO DO THIS INSTEAD QUOTING BATTERY REPLACEMENT FOR $8,000 AS THE SOLUTION. D.O. E. TESTS MANY YEARS AGO SHOWED ROBUST PERFORMANCE OF THE BATTERY OUT TO 160,000 MILES IN ACCELERATED TESTING. THE FIX IS A TEN MINUTE SOFTWARE BATTERY AGE CHANGE THAT FMC REFUSES TO DO. THE REDUCED ACCELERATION IS A SAFETY ISSUE AS THE ATKINSON CYCLE ENGINE WAS NOT DESIGNED TO BE UNASSISTED BY THE BATTERY AND HAS VERY SLOW POWER ACCELERATION WITHOUT IT.
Fuel/propulsion system, Feb 6, 2020
AFTER PUMPING GAS IN THE VEHICLE, THE ENGINE DOES NOT TURN ON. THE ENGINE CHOKES AND TURNS DIRECTLY TO BATTERY MODE. YOU MUST FLOOR THE GAS PEDAL 3 TO 4 DIFFERENT TIMES IN ORDER FOR THE VEHICLE TO START. MUST SIT AND WAIT ABOUT 5 MINUTES FOR THE IDLEING TO STOP BEFORE PUTTING CAR INTO DRIVE MODE.
Electrical system, Service brakes, Fuel/propulsion system, Jan 15, 2020
IN MOTION ON HIGHWAY WITH CRUISE CONTROL CAR DASHBOARD SHOWS 'STOP SAFELY NOW' LOOSE ACCELERATION. TURN CAR OFF THEN BACK ON AND CAN DRIVE. CHECK ENGINE LIGHT ON. TOLD VACUUM PUMP CREATING ISSUE. REPLACED AND CAR OKAY. WHILE IN MOTION ON HIGHWAY DURING ACCELERATION 'STOP SAFELY NOW' ENTIRE CAR SHUTS DOWN WHILE DRIVING. LOSS OF BRAKES, STEERING, ACCELERATION. GET CAR TOWED BACK TO SHOP AND TOLD ACID LEAK DEGRADED WIRE HARNESS. BUT ALSO TOLD THEY CAN'T ENSURE THE CAR WILL BE FIXED FROM REPAIRING. HOW DOES A BATTERY LEAK SO BAD WITHOUT ANY CRACKS. NO SHOP CAN CONFIRM THE ACID LEAK IS CAUSING THE BRAKE ISSUE. POSSIBLE ABS MODULE, ELECTRONIC CONTROL, O2 SENSOR REPLACEMENT TOO.
Electronic stability control (ESC), Engine, Fuel/propulsion system, Dec 25, 2019
I PURCHASED A NEW 2010 FORD FUSION HYBRID SE FROM A FORD DEALERSHIP IN FAIRFAX, VA. AFTER OWNING THE VEHICLE FOR APPROXIMATELY 9 YEARS, THE VEHICLE NO LONGER OPERATES IN ELECTRIC MODE (IT ONLY OPERATES IN GAS MODE). MY AVERAGE MPG HAS DROPPED FROM 37-40 MPG TO 25-27 MPG. I TOOK IT TO A FORD DEALERSHIP SERVICE CENTER MANASSAS, VA IN NOV 2019 WHO INDICATED THEY ARE AWARE OF THE PROBLEM BUT THEY HAVE NO SOLUTION TO FIX IT (THEY INITIALLY WERE GOING TO CHARGE ME $150 DIAGNOSTIC FEE BUT WAIVED THE FEE AND SENT ME HOME). THERE ARE NUMEROUS REPORTS IN FORD VEHICLE FORUMS WITH THE SAME COMPLAINT. CONSENSUS IS THAT FORD PROGRAMMED THE ELECTRONIC MODE TO STOP WORKING AFTER 9 YEARS. WHEN I PURCHASED THE VEHICLE, THERE WAS NO DISCLOSURE THAT I WOULD NO LONGER HAVE A PROPERLY WORKING HYBRID AFTER 9 YEARS. THIS END-OF-LIFE DECISION WOULD HAVE TO BE PROGRAMMED INTO THE VEHICLE'S ECU AT THE TIME OF MANUFACTURING AND SHOULD HAVE BEEN DISCLOSED BY FORD AT THE TIME OF PURCHASE. HAD FORD DISCLOSED THIS, IT WOULD HAVE DIRECTLY IMPACTED MY DECISION TO PURCHASE THE VEHICLE. THE FIX APPEARS TO BE REPROGRAMMING THE VEHICLE TO MAKE IT THINK IT IS LESS THAN 9 YEARS OLD WHICH RETURNS THE HYBRID FUNCTIONS TO NORMAL. ACCORDING TO SEVERAL FORUMS, SOME FORD SERVICE CENTERS HAVE CONDUCT THIS FIX, BUT THE MAJORITY OF FORD SERVICE CENTERS ARE NOT WILLING/ABLE TO RESOLVE THIS ISSUE. THIS ISSUE HAS BEEN IDENTIFIED IN FORD'S OASIS DATABASE WITH NO SOLUTION. TSB #SSM 48238 NHTSA ID #10167224 WAS ANNOUNCED IN OCT 2019. REFER TO FORUMS WITH IDENTICAL ISSUES AND SOLUTIONS: (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C28475_DS1000144), (HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FUSION_HYBRID/2010/TSBS/), (HTTPS://WWW.FORDFUSIONFORUM.COM/TOPIC/19361-MY-INSTRUCTIONS-ON-RESTORING-THE-HYBRID-EV-FUNCTION-ON-THE-FORD-FUSION-HYBRID-APPROACHING-THE-89-YEARS-MARK/).
Fuel/propulsion system, Nov 19, 2019
FROM A COMPLETE STOP, CAR STUTTERS AND PAUSES BEFORE STARTING TO MOVE AS IF IT'S TRYING TO DECIDE WHICH FORM OF POWER TO USE - THE ELECTRIC BATTERY OR THE ENGINE. THIS HAS BECOME QUITE DANGEROUS BECAUSE IT'S ENOUGH TIME TO BE HIT BY ONCOMING TRAFFIC WHILE NOT BEING ABLE TO MOVE. WHEN IT DOES "KICK IN", IT LURCHES AND MAKES A 'KNOCKING' NOISE. I'M VERY CONCERNED I'M GOING TO BE SMASHED INTO ONE DAY DUE TO IT NOT MOVING. SEARCHING ONLINE AND READING THROUGH THE FORD FUSION FORUMS, I'VE FOUND THAT IT HAS TO DO WITH THE SYSTEM READING THE ELECTRIC BATTERY AGE. THIS STUTTERING HAPPENS ALMOST DAILY NOW. MY COMMUTE IS ALL CITY DRIVING AND HAPPENS WHEN COMING OUT OF A COMPLETE STOP, NO MATTER IF I'M TURNING OR GOING STRAIGHT. I TAKE EXCELLENT CARE OF MY CAR, HAVE OWNED IT SINCE NEW, AND HAVE LESS THAN 60,000 MILES ON IT. I'M HOPING TO BE ABLE TO DRIVE IT FOR A LONG TIME TO COME, BUT, IF THIS CONTINUES, I FEAR I WILL BE INJURED - OR WORSE - DUE TO THIS ISSUE. PLEASE ADDRESS THIS PROBLEM. THERE ARE MANY, MANY FUSION HYBRID OWNERS THAT ARE HAVING THIS PROBLEM, BUT SEEM TO NOT BE GETTING ANY RESPONSE FROM FORD.
Fuel/propulsion system, Nov 15, 2019
CAR NO LONGER CONVERTING TO ELECTRIC VEHICLE AS IT USED TO UNDER SIMILAR CIRCUMSTANCES. ONLY TIME IT SWITCHES TO ELECTRIC VEHICLE IS WHEN BRAKE IS DEPRESSED, COASTING DOWN HILL OR AT A STOP. DEALER HAS RUN FORD DIAGNOSTICS AND HAS NO IDEA WHAT IS WRONG. THE SAME ISSUE IS BEING REPORTED ON VARIOUS WEBSITES.
Vehicle speed control, Electronic stability control (ESC), Fuel/propulsion system, Nov 2, 2019
I HAD ALREADY GOTTEN MY THROTTLE BODY REPAIRED THE YEAR BEFORE MY CAR STARTED JOLTING AS IF IT WAS MALFUNCTIONING AGAIN. THIS TIME THOUGH THE VEHICLE WOULD JUMP WHEN I TRIED ACCELERATE FROM STOP, RPMS WOULD GO ALL THE WAY UP TO 5 BEFORE SWITCHING GEARS AND THE SPEEDOMETER WOULD MOVE UP AND DOWN WHILE ELECTRICAL LIGHTS FLICKERED. TOOK IT TO FORD AND NOTHING WAS FOUND SO I GOT AN OIL CHANGE AND TRANSMISSION FLUSH. THAT SAME DAY THE CAR STARTED DOING IT AGAIN. I TOOK THE CAR BACK TO FORD THEY OFFERED TO CLEAN THE THROTTLE BODY AND RETURNED THE CAR THE NEXT DAY. NOT EVEN 24HRS AFTER STARTED THE SAME PROBLEM. I TOOK CAR TO AUTO ZONE THEY IMMEDIATELY FOUND AN ERROR FOR THE CAMSHAFT POSITION SENSOR. BROUGHT CAR BACK TO FORD WHERE THEY HAD ME LEAVE IT FOR TWO DAYS FOR THE TRANSMISSION TECH TO LOOK AT IT. THEY THEN SAID OIL HAD LEAKED ONTO THE SENSOR CAUSING THE CAR TO DRIVE THAT WAY. REPLACED THAT AND THE HEAD THAT WAS LEAKING. CAR WAS STILL JOLTING AND DRIVING AS IF THROTTLE BODY WAS MESSED UP BUT WORSE. I BROUGHT MY CAR BACK THAT SAME WEEK THEY FOUND A SENSOR THAT NEEDED TO BE REPLACED IN THE TRANSMISSION. THIS WHOLE WHILE I WAS 8-9 MONTHS PREGNANT AND ENDED UP SPENDING 1200 DOLLARS ON SOMETHING THAT SHOULD'VE BEEN FIXED THE FIRST TIMR AND IN MY OPINION A SIDE EFFECT FROM THE CAR HAVING A DEFECTIVE THROTTLE BODY FOR SO LONG BEFORE THEY ALLOWED IT TO BE FIXED.
Electrical system, Engine, Fuel/propulsion system, Oct 14, 2019
WE HAD DRIVEN TO A FOOTBALL GAME, WHEN WE RETURNED TO THE CAR IT WOULD NOT START. ALL THE LIGHTS WORKED, IT TURNED OVER PERFECTLY EVERY TIME, BUT IT WOULD NOT START. HAD IT TOWED TO THE MECHANIC IN THE MORNING AND IT STARTED FOR THEM. HOWEVER, AFTER MULTIPLE TEST THEY WERE ABLE TO GET IT TO STOP STARTING. CHECKED THE CODES AND IT SAID O2 SENSOR. REPLACED O2 SENSOR. CAR DIED ON MY WAY HOME FROM THE MECHANIC WHILE PULLING OUT ONTO THE HIGHWAY FROM A STOP SIGN WHERE VEHICLES ARE TRAVELING 60MPH WITH MY TWO SMALL CHILDREN IN THE CAR. TERRIFYING! I BARELY CHUGGED ACROSS THE LANES AND GOT THE NOSE OF MY CAR ON THE SHOULDER. I TURNED THE CAR OFF AND AFTER A FEW TRIES IT RESTARTED. WHEN I GOT HOME, I TOOK THE BATTERY CABLES OFF THE BATTERY FOR THE WEEKEND AS I READ THAT COULD HELP THE FAULTY COMPUTER ISSUE. SO FAR, I HAVE NOT EXPERIENCED THIS ISSUE AGAIN. A COUPLE OF WEEKS BEFORE THIS, I NOTICED THAT AT SPEEDS OF 50 MPH THE CAR FELT LIKE IT WAS SPEEDING UP AND SLOWING DOWN REALLY FAST LIKE PULSING.
Power train, Electrical system, Fuel/propulsion system, Oct 14, 2019
MY 2010 FORD FUSION HAD THE SERVICE POWER STEERING LIGHT COME ON WHILE DRIVING DOWN THE HIGHWAY, AND THEN THE POWER STEERING WENT OUT AND THE SERVICE ADVANCETRAC CAME ON. I CALLED THE DEALERSHIP AND EVEN THOUGH MY CAR HAS TWO OPEN RECALLS FOR AIRBAGS AND FUEL TANK, ALONG WITH AN EXTENDED ONE ON MY THROTTLE BODY, THEY CAN'T GET MY CAR IN UNTIL NEXT MONTH. I'VE TRIED DISCONNECTING THE BATTERY TERMINALS, AND REPLACED THE BATTERY IN HOPES THAT IT WOULD RESET THE COMPUTER AS THE CAR DOES NOT HAVE A POWER STEERING PUMP AND IS CONTROLLED BY A COMPUTER CHIP.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 13, 2019
RAPID DECELERATION: WHILE DRIVING ON THE FREEWAY RAPID DECELERATION OCCURRED. CAR SLOWED TO ABOUT 25MPH AND WOULD NOT ACCELERATE WHEN GAS PEDAL WAS PUSHED. EXITED FREEWAY.. TURNED ENGINE OFF AND RESTARTED. CAR OPERATED NORMAL. NO ERROR ICONS SHOWED. ABOUT A HALF MILE FROM HOME PROBLEM REOCCURRED CRAWLED HOME AT 10MPH. NEXT SEVERAL DAYS PROBLEM DID NOT REOCCUR. ABOUT A WEEK LATER SAME PROBLEM REOCCURRED WHILE DRIVING HOME ..10MPH. SPOKE TO FORD SERVICE TO SEE IF THEY WOULD COVER REPAIRS AND THEY DECLINED. TOOK IT TO MY REPAIR SHOP AND THEY REPLACED THE THROTTLE BODY. $600. VERY SCARY DANGEROUS SITUATION WHEN THIS OCCURS ON THE FREEWAY.
Fuel/propulsion system, Aug 19, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION SE. THE CONTACT STATED THAT THE FUEL TANK LEAKED FUEL UNDERNEATH THE VEHICLE CAUSING THE VEHICLE TO LOOSE A QUARTER TANK OF FUEL OVERNIGHT AFTER REFUELING. THERE WAS NO WARNING, EXCEPT THAT THE CONTACT SMELLED FUEL CONSTANTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THERE WAS NO LEAK DETECTED. THE VEHICLE WAS NOT REPAIRED AND WAS TAKEN TO ANOTHER DEALER FOR A SECOND OPINION. THE VEHICLE WAS THEN DIAGNOSED AT RIVERSIDE AUTOPLEX OF POTEAU DEALER (918-647-2228, LOCATED AT 2100 S BROADWAY ST, POTEAU, OK 74953) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS DEFECTIVE AND CAUSED THE LEAK. THE DEALER INFORMED THAT ON 08/2018 THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) HOWEVER WAS CONCLUDED THAT THE VEHICLE DID NOT REQUIRE THE RECALL REMEDY PERFORMED AND THE RECALL WAS CLOSED UNDER THE VIN. THE DEALER REQUESTED THE RECALL BE REOPENED AGAIN TO PERFORM THE REPAIRS ON THE VEHICLE BUT THE REQUEST WAS DENIED BY THE MANUFACTURER. THE DEALER CONFIRMED THAT THE CANISTER PURGE VALVE (CPV) AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT INFORMED THAT THE RECALL WAS WITHIN THE SERVICE WARRANTY PERIOD OF 12 MONTHS AND 12,000 MILES OF THE CLOSING REPAIR ORDER HOWEVER THE MANUFACTURER'S DECISION REMAINED IN DECLINING THE RECALL TO BE REOPENED. THE CONTACT MENTIONED THAT THE VEHICLE WAS CURRENTLY NOT BEING DRIVEN DUE TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.
Fuel/propulsion system, Aug 12, 2019
FUEL SMELL WHILE DRIVING, AND ALSO WHEN FILLING GAS IT WILL NOT SHOW THAT IT IS FULL.
Engine, Fuel/propulsion system, Aug 2, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND TURNED OFF. THE CONTACT WAS ABLE TO TURN ON THE IGNITION AND PARK ON THE SIDE OF THE ROAD, BUT THE VEHICLE STALLED AGAIN. IN ADDITION, THE CHECK ENGINE AND BATTERY/CHARGING ALERT WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO NOTICED FUEL LEAKING FROM BOTH EXHAUST PIPES AND NOTICED A FUEL STAIN UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO NORTH COUNTY FORD (LOCATED AT 5829, 450 W VISTA WAY, VISTA, CA 92083, (888) 833-0634). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 117,000.
Electrical system, Engine, Fuel/propulsion system, Jul 22, 2019
I WAS DRIVING 70 MPH DOWN THE HIGHWAY AND MY CAR JUST QUIT RUNNING. A FEW WARNING LIGHTS CAME ON AND I PULLED OVER TO THE SHOULDER OF THE ROAD. I WAS ABLE TO RESTART THE CAR AND MERGED ONTO THE HIGHWAY; THE CAR QUICKLY DIED AGAIN. I HAD THE CAR TOWED HOME AND WAS UNABLE TO START THE CAR AGAIN SINCE THE ANTI-THEFT LOCK LIGHT WAS ON. I HAD THE CAR TOWED TO A DEALERSHIP AND I AM WAITING TO HEAR BACK FROM THEM.
Fuel/propulsion system, Jul 7, 2019
DRIVING DOWN INTERSTATE OR STREET CAR ORANGE WRENCH LIGHT COMES ON CAR GOES INTO LIMP MODE CLOSE TO GETTING HIT
Steering, Structure, Fuel/propulsion system, Jun 21, 2019
1- DRIVER SIDE LOCKED HANDLE BROKEN WON'T LOCKED, 2-CHECK FUEL FILL INLET AND ENGINE LIGHT TURN 3-POWER STEERING PROBLEM
Fuel/propulsion system, Jun 17, 2019
FUEL TANK CRACK: NHTSA CAMPAIGN NUMBER: 15V793000 SAFETY RECALL 15S34 THIS IS A KNOWN ISSUE FOR THIS MODEL HOWEVER THE RECALL DID NOT INCLUDE MY VIN. THE RECALL INCLUDED 2.5 AND 3.0 LITER ENGINES MINE IS 3.5 LITER V6. I AM HAVING THE EXACT SAME ISSUE AS THE COMPLAINT FILED MAY 2,2019. NHTSA ID NUMBER: 11205410 VEHICLE IDENTIFICATION NUMBER LISTED IN ORIGINAL COMPLAINT 3FAHP0HG2AR**** IF I FILL MY CAR ABOVE A HALF OF A TANK IT LEAKS OUT ALL OVER THE PLACE AND IT LEAKS WHETHER I'M DRIVING OR PARKED.
Fuel/propulsion system, Jun 5, 2019
MY CAR IS HAVING TANK ISSUES. IT WILL NOT GO EVEN IF YOU PRESS THE GAS. IT BEGIN TO JERK THEN CUT OFF AND CONTINUE TO DRAIN MY BATTERY. IF TRY TO START WON'T STAY STARTED WAS TOLD IT WAS FUEL PUMP LEAKING. IT WAS BEING DRIVEN ON THE HIGHWAY BEGIN TO SMELL FUEL.
Fuel/propulsion system, May 21, 2019
GAS TANK IS LEAKING. PER FORD- A RECALL FIX WAS DONE IN 2016 ON THE PURGE VALVE, BUT NOT THE TANK ITSELF. THE TANK ITSELF IS LEAKING. PER FORD SINCE THE RECALL FIX WAS DONR IN SOME CAPACITY, IT DOESN'T QUALIFY FOR THE REMAINING PORTION BEING FIXED.
Fuel/propulsion system, May 2, 2019
IF I FILL MY CAR ABOVE A HALF OF A TANK IT LEAKS OUT ALL OVER THE PLACE AND IT LEAKS WETHER IM DRIVING OR PARKED
Fuel/propulsion system, Apr 19, 2019
CODE: P1450 RECALL 15V793000
Fuel/propulsion system, Mar 28, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER REFUELING THE VEHICLE, THE CONTACT DETECTED A FUEL ODOR AND NOTICED FUEL LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TOP PORTION OF THE FUEL TANK WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Air bags, Fuel/propulsion system, Mar 21, 2019, crash
TAKATA RECALL AUTO ACCIDENT FRONTAL BUMPER DAMAGED, NO AIR BAG DEPLOYED. INSURANCE NOT FIX CLAIM DUE TO 1000.00 DEDUCTIBLE AND LEFT WITH EXPENSE OF REPAIRS
Fuel/propulsion system, Feb 27, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS AT LOGANVILLE FORD (3460 US 78, LOGANVILLE, GA 30052) FOR REGULAR SCHEDULED MAINTENANCE, THE MECHANIC FOUND A LEAK AND STATED THAT THE FUEL TANK NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-17256003. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.
Air bags, Equipment, Fuel/propulsion system, Feb 14, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V001000 (AIR BAGS), 14E028000 (EQUIPMENT), AND 15V793000 (FUEL SYSTEM, GASOLINE). THE CONTACT DETECTED A STRONG FUEL ODOR INSIDE THE VEHICLE AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAVALIER FORD AT CHESAPEAKE SQUARE (4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, (757) 488-8311) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.