2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
484 reports, newest first. Show all
Power train, Wheels, Fuel/propulsion system, Feb 3, 2019
WHILE IN MOTION MY VEHICLE DOES NOT SPEED UP WHEN COMING FROM A DEAD STOP. EVEN TRAVELING SPEEDS OF 60MPH I CAN NOT PUSH ON THE GAS AND PROCEED FAST ENOUGH TO QUICKLY SWITCH LANES. IT RUNS HIGH RPMS
Engine and engine cooling, Fuel/propulsion system, Jan 31, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EMITTED A FUEL ODOR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO LOCATED FAILURE CODE: P0453 (EVAPORATED EMISSION SYSTEM PRESSURE SENSOR SWITCH HIGH INPUT). THE CONTACT ALSO PERFORMED A DIAGNOSTIC HIMSELF, WHICH LOCATED THE SAME FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 93,000.
Fuel/propulsion system, Jan 25, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO HAVE A FUEL SYSTEM WITHOUT A FUEL CAP. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING BECAUSE IT FAILED AN EMISSIONS TEST. THE TEST READ THAT THE FUEL CAP WAS MISSING AND THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO COLUMBIA FORD (234 WILLIMANTIC RD, COLUMBIA, CT 06237, (860) 228-2886) WHERE IT WAS DIAGNOSED THAT THE FUEL CAP WAS MISSING. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 138,009.
Fuel/propulsion system, Jan 24, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN INTERNAL FRACTURE CONCERNING THE FUEL SYSTEM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), BUT THE CONTACT DID NOT RECEIVE A NOTICE FROM THE MANUFACTURER. THE FAILURE PROGRESSED AND THERE WAS A STRONG ODOR OF FUEL AND A WARNING INDICATOR FOR THE FUEL SYSTEM ILLUMINATED. AN INDEPENDENT MECHANIC REPLACED THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Air bags, Fuel/propulsion system, Dec 27, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROSSROADS FORD OF INDIAN TRAIL (88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079, (704) 912-0560) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Fuel/propulsion system, Dec 21, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR PURGE VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL VAPOR VENT VALVE FAILED AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V79300 (FUEL SYSTM, GASOLINE). THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,676.
Fuel/propulsion system, Dec 14, 2018
FILLED CAR WITH GAS A COUPLE OF WEEKS AFTER REPLACING CANISTER PURGE VALVE BEGAN TO SMELL FUEL. I TOOK THE CAR INTO THE DEALER ON 14 DECEMBER 2018 FOR THE AIR BAG RECALL AND ASKED TO HAVE THE FUEL SMELL CHECKED. THE TECHNICIAN TOLD THE TANK WAS CRACKED AND NEEDS REPLACING. HE SHOWED ME WITH THE CAR ON THE RACK THAT FUEL WAS LEAKING FROM THE TOP OF THE TANK.
Fuel/propulsion system, Nov 16, 2018
MY CAR HAS A CAPLESS FUEL SYSTEM BUT MY CHECK ENGINE LIGHT KEEPS ILLUMINATING AFTER I FUEL UP AND STAYS ON. I HAVE HAD THE CODE THAT APPEARS TESTED AND ALWAYS COMES BACK AS A "MISSING OR LOOSE GAS CAP " WHICH CLEARLY IS IMMPOSSIBLE SINCE IT DOES NOT REQUIRE ONE, WHEN I CALLED MY FORD DEALERSHIP THEY INFORMED ME THAT THEY ARE AWARE OF A PROBLEM WITH IT BUT WOULD COST $700-1000 TO FIX THE ISSUE AND FORD WILL NOT ISSUE A RECALL. IT'S ALARMING THAT MY CHECK ENGINE LIGHT STAYS ON FOR A SILLY PROBLEM AND HAVE NO WAY OF TELLING IF SOMETHING ELSE IS GOING ON WITH THE CR SINCE THE LIGHT IS ALWAYS ON. I SHOULD NOT HAVE TO PAY UP TO $1,000 FOR A FORD FAULTY SYSTEM
Air bags, Fuel/propulsion system, Nov 14, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL SYSTEM, GASOLINE) AND 16V384000 (AIR BAGS). THE DEALER (GENE MESSER FORD LUBBOCK, 6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) STATED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Oct 31, 2018
TAKATA RECALL I GOT A RECALL NOTICE ABOUT MY GAS TANK LEAKING FUMES. I TOOK IT TO A FORD DEALER AND THEY TOLD ME THAT IT WAS FINE AND THAT THEY DID NOT HAVE TO REPLACE IT. I THOUGHT THAT IF THERE IS A RECALL THAT THEY HAD TO REPLACE THE DEFECT THE DATE IT HAPPEN IS WHEN I BOUGHT IT
Engine, Fuel/propulsion system, Oct 25, 2018
I NOTICED TODAY THERE IS A FORD RECALL FOR 2012 THROUGH 2018 FORD FOCUS FOR A FAULTY PART THAT COULD LEAD TO ENGINE STALLS. THE RECALL STATES A MALFUNCTIONING VALVE THAT COULD RESULT IN INACCURATE FUEL LEVEL READINGS AND POTENTIALLY ENGINE STALLS OR AN INABILITY TO RESTART THE VEHICLE. THIS IS EXACTLY WHAT I HAVE BEEN EXPERIENCING IN MY 2010 FORD FUSION. WHILE I AM DRIVING AND START TO SLOW DOWN AT A STOP SIGN OR TO TURN THE CORNER THE ENGINE STALLS AND JERKS AND THEN IT GOES AWAY UNTIL THE NEXT TIME I SLOW DOWN OR TURN. I BELIEVE THIS TO BE THE SAME SITUATION AS THE CURRENT RECALL FOR THE FORD FOCUS.
Vehicle speed control, Engine, Fuel/propulsion system, Oct 4, 2018
TAKATA RECALL I WAS DRIVING AND THE CAR BEGAN TO SLOW DOWN RAPIDLY. I WAS UNABLE TO CONTROL WHERE I WAS GOING AND UNABLE TO ACCELERATE OR DECELERATE. I HAVE NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS. IT IS NOT AN ALL THE TIME PROBLEM, BUT DOES HAPPEN VERY OFTEN. THE CHECK ENGINE LIGHT COMES ON WHEN IT HAPPENS AND THE CAR ACCELERATES BRIEFLY BEFORE INSTANTLY SHUTTING OFF. THE WRENCH SYMBOL ALSO COMES ON BEFORE THIS ALL TAKES PLACE. I COULD BE USING CRUISE CONTROL OR JUST NORMAL DRIVING AND IT HAPPENS IN BOTH SITUATIONS. THE VEHICLE TENDS TO DO IT NO MATTER WHERE YOU ARE SUCH AS A HIGH WAY OR ON A REGULAR CITY STREET. I HAVE HAD THE VEHICLE CHECKED OUT NUMEROUS (SIX) TIMES TO SEE WHY IT DOES THIS. THE MECHANIC HOOKS IT UP TO THE COMPUTER EVERY TIME AND STATES THERE IS NOTHING WRONG BUT THEN RESETS THE SYMBOL LIGHTS SO THEY GO OUT. THE CAR WILL BE FINE FOR A WEEK OR SO AND THEN DO IT AGAIN! IT IS SCARY WHEN IT HAPPENS AND I TRY NOT TO DRIVE THE CAR DUE TO THIS ISSUE. HOW CAN YOU FIX SOMETHING THE MECHANICS STATE IS NOT BROKEN? SOMETHING ISNT RIGHT WITH THE VEHICLE AND SOMETHING NEEDS TO BE INVESTIGATED TO SEE WHY IT DOES THIS! IT CAN NOT ONLY BE MY CAR!
Fuel/propulsion system, Sep 27, 2018
TOOK MY CAR IN FOR THE FUEL TANK RECALL. THE DEALER REPLACED THE PURGE VALVE AND SAID THEY INSPECTED MY TANK, WHICH WAS GOOD. I WAS NOT ABLE TO FILL MY TANK FULL UNTIL 5 WEEKS LATER AND WHEN I DID I WENT STRAIGHT HOME AND SMELLED GAS VERY STRONGLY. MY CAR WAS PARKED FOR ABOUT AN HOUR AND A HALF WHEN I NOTICED A HUGE PUDDLE UNDER IT WHICH TURNED OUT TO BE GAS. IT LEAKED A QUARTER TANK OUT! I IMMEDIATELY CALLED THE DEALER AND THEY TOLD ME THEY COULDN'T GET ME IN UNTIL THURSDAY, THIS WAS MONDAY. THE CAR SAT UNTIL THEN. I DROVE IT TO THE DEALER THURSDAY. THEY SUBMITTED PAPER WORK AND PICTURES TO FORD. FRIDAY THEY HEARD BACK FROM FORD STATING THEY NEEDED TO DROP THE TANK TO TAKE BETTER PICTURES. THE DEALERSHIP WAS NOT ABLE TO DO THIS UNTIL MONDAY. MONDAY CAME, TUESDAY STILL NO WORD, AND FINALLY ON WEDNESDAY I GET WORD SAYING THAT FORD DENIED THE RECALL AND ARE NOT PAYING FOR IT. THE WHOLE POINT OF THE RECALL WAS THAT THE PURGE VALVE IN THE CANISTER WAS BUILDING UP PRESSURE AND CRACKING TANKS. BUT THEY DENIED IT. I CALLED FORD'S CUSTOMER LINE AND WAS CONNECTED TO A VERY RUDE MAN NAMED RYAN WHO ACTED LIKE I KNOW ABSOLUTELY NOTHING ABOUT CARS WHEN IN FACT I HAVE WORKED ON (SPECIFICALLY FORD) CARS FOR OVER 20 YEARS. HE REFUSED TO LET ME SPEAK TO A SUPERVISOR AND THEN PROCEEDED TO TELL ME THAT THE SUPERVISOR WOULD TELL ME THE SAME AS HE DID. I AM VERY UPSET. MY CAR IS NOT FIXED FROM THE RECALL AND THEY WANT ME TO PAY $1000 FOR A NEW TANK THAT CRACKED AT THE SEAL FROM THEIR FAULTY PART.
Air bags, Fuel/propulsion system, Sep 25, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL SYSTEM, GASOLINE) AND 16V384000 (AIR BAGS). THE CONTACT CALLED TOWNE FORD OF REDWOOD CITY AT 650-366-5744 (LOCATED AT 1601 EL CAMINO REAL, REDWOOD CITY, CA 94063) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR 15V793000 (FUEL SYSTEM, GASOLINE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 16V384000 (AIR BAGS).
Other or unspecified, Fuel/propulsion system, Sep 2, 2018
I BOUGHT THIS VEHICLE A WEEK AGO FROM A WELL KNOWN DEALERSHIP. I WAS TOLD THE CAR WAS TESTED AND HAD NO MECHANICAL PROBLEMS. IT HAD CLEAN CARFAX AND ONE OWNER. AFTER HAVING THE CAR A FEW DAYS THE ENGINE LIGHT CAME ON AND THE CAR STARTED SURGING AND I LOST ACCELERARTION AND ABILITY TO KEEP CAR ON THE ROAD. I BARELY MADE IT HOME AND AM FEARFUL TO DRIVE IT. I THINK THERE IS A PROBLEM WITH THE GAS TANK OR SIMILAR COMPONENT. THE DEALER SAID IT WAS SOLD AS IS SO NOW I HAVE TO PAY FOR REPAIRS THAT SHOULD HAVE BEEN DETECTED AND FIXED. I AM SEEING OTHER OWNERS OF THIS VEHICLE HAVING SAME ISSUES. FORD NEEDS TO ISSUE A RECALL FOR THIS. SOMEONE IS GOING TO GET SERIOUSLY HURT. I GET DIALYSIS 3 TIMES WEEKLY AND THOUGHT THIS CAR WOULD BE RELIABLE. NOW I WILL BE PAYING FOR REPAIRS.
Engine and engine cooling, Fuel/propulsion system, Aug 10, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE HESITATED WHEN STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE (CPV) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO BILLY HOWELL FORD LINCOLN (1805 ATLANTA HWY, CUMMING, GA 30040, (770) 887-2311) WHERE IT WAS INSPECTED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) IN AUGUST OF 2016. AT THAT TIME, THE CONTACT WAS INFORMED THAT NO LEAKS WERE FOUND ON THE CPV FUEL TANK. THE CONTACT CALLED THE DEALER AGAIN, BUT WAS OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS PREVIOUSLY INSPECTED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Fuel/propulsion system, Aug 3, 2018
WHEN ACCELERATING UPHILL A GAS SMELL PERMEATES INSIDE CAR
Fuel/propulsion system, Jul 15, 2018
CAR DIEING WHILE DRIVING DOWN THE ROAD
Steering, Service brakes, Fuel/propulsion system, Jul 9, 2018
EVERY TIME I PUSH MY BRAKES TO STOP, MY BRAKES GOES ALL THE WAY DOWN TO THE FLOOR. I'VE REPLACED MY MASTER CYLINDER AND MY BRAKE BOOSTER BUT IT'S DONG THE SAME THING.
Fuel/propulsion system, Jun 21, 2018
CHECK ENGINE LIGHT STAYS ON AS WELL AS CHECK FUEL FILL INLET MESSAGE. OBD CODE SHOWS SMALL EMISSIONS LEAK. THE CHECK ENGINE LIGHT WILL OCCASIONALLY DISAPPEAR ON ITS OWN AND THE CHECK FUEL FILL INLET MESSAGE WILL ALSO GO AWAY, BUT BOTH ALWAYS REAPPEAR EVENTUALLY. THIS CAR HAS THE CAPLESS FUEL INLET.
Fuel/propulsion system, Jun 5, 2018
STARTED BOUT DECEMBER 2017 PUT GAS IN READ HUNDRED TEN MILES TO E MAYBE BOUT 75-80 MILES LATER BE 10 MILES TO E SMELL FUEL ESPECIALLY WHEN IDILING
Fuel/propulsion system, May 16, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO PRIORITY FORD NORFOLK (7520 N MILITARY HWY, NORFOLK, VA 23518) WHERE FAULT CODE P1450: "UNABLE TO BLEED UP FUEL TANK VACUUM" WAS FOUND, WHICH MONITORS THE FUEL VAPOR VACUUM AND PRESSURE IN THE FUEL TANK. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TT
Fuel/propulsion system, May 7, 2018
I HAVE A 2010 FOR FUSION. I HAVE HAD IT FOR 2 YEARS NOW AND IT RECENTLY STARTED LEAKING GAS A FEW WEEKS AGO. IT IS LEAKING FROM MY TANK BY THE REAR PASSENGER TIRE AND IT LEAKS MOSTLY WHEN I FILL UP OR PUT AT LEAST 3/4 TANK OF GAS IN THE CAR. I SEE THAT THERE WAS A RECALL ON MY CAR FOR THIS VERY ISSUE AND I AM TRYING TO SEE IF IT WERE TOO LATE FOR ME TO GET IT LOOKED AT AS A PART OF THE RECALL
Fuel/propulsion system, May 1, 2018
RECALL 15V793000: FUEL TANK CRACKS AND LEAKS FUEL. 03/05/2018 MY CAR HAD CHECK ENGINE LIGHT ON. I CHECKED IT AT FIRESTONE SERVICE AND IT SHOWED CODE P1450. THEY FOUND THAT VALVE COVER GASKET WAS LEAKING. I'VE BEEN TOLD THAT THIS IS A RECALL AND I HAVE TO GO TO DEALER. WHILE I WAITED 3 WEEKS FOR APPOINTMENT WITH DEALER MY CHECK ENGINE LIGHT WENT OFF AND THEY JUST CHARGED ME FOR TEST AND DIDN'T DO ANY REPAIRS. ALSO THEY TOLD ME THAT MY CAR WAS NOT RECALLED. RIGHT NOW I HAVE CHECK ENGINE PERIODICALLY ON FOR COUPLE DAYS AND AFTER THAT OFF.
Fuel/propulsion system, Mar 21, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THERE WAS AN ODOR OF FUEL IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO VERACOM FORD (790 N SAN MATEO DR, SAN MATEO, CA 94401) WHERE IT WAS INSPECTED, BUT NOT REPAIRED FOR THE RECALL. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12938726-V9Y3Q4. THE APPROXIMATE FAILURE MILEAGE WAS 88,331.