2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
484 reports, newest first. Show all
Fuel/propulsion system, May 26, 2016
THROTTLE BODY BEING REPLACED AGAIN. IN JUNE 2014, AS PART OF THE RECALL, THE THROTTLE BODY WAS REPLACED. ON MAY 24, 2016 THE CAR STARTED DECELERATING AND THEN SUDDENLY ACCELERATING WHILE DRIVING ON A CITY STREET AT ABOUT 40 MPH. THEN THE ORANGE WRENCH LIGHT CAME ON. I WENT TO DEALER ON MAY 26, 2016 AND THEY DIAGNOSED THE THROTTLE BODY AS DEFECTIVE. REPLACEMENT IS COVERED UNDER THE 10 YEAR 100,000 MILE EXTENDED WARRANTY THAT FORD AGREED TO WITH THE NHTSA. NOW I'M WONDERING IF THE THROTTLE BODY WILL BE A RECURRING PROBLEM AND HASN'T REALLY BEEN FIXED.
Fuel/propulsion system, May 24, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Fuel/propulsion system, Apr 11, 2016
VEH. RECALL ON FUEL TANK. FORD RECALL # 15S34 CAR KEPT BY DEALERSHIP 3/23/16. THERE IS NO RETURN DATE FOR THE COMPLETION OF REPAIR.POSSIBLY 8/16 BUT CANNOT VERIFY WHEN THE PARTS WILL BE IN. THERE ARE NO PARTS AVAILABLE RIGHT NOW. POSSIBLY THEIR THIRD QUARTER (THEY SAY). LOOKING FOR "REASONABLE" TIME FROM FROM FORD FOR REPAIR. OR DEFINITION OF "REASONABLE" TO DECIDE HOW TO PROCEED.
Power train, Other or unspecified, Fuel/propulsion system, Apr 10, 2016
INTAKE FUEL OUTLET HAS A PROBLEM CAR JERKS TRANSMISSION IS HORRIBLE
Fuel/propulsion system, Mar 30, 2016
NHTSA RECALL 15V-793 I HAVE CONTACTED MY LOCAL DEALER NUMEROUS TIMES TO PERFORM THIS REQUIRED SERVICE BUT DEALER CLAIMS THAT SINCE JANUARY 2016 THAT PARTS ARE UNAVAILABLE. SERVICE MANAGER CLAIMS NO ONE HAS HAD THE ISSUE OF THE RECALL FIXED.I THINK THAT THE PROBLEM OF CRACKED GAS TANKS IS PRETTY SERIOUS. I WILL NOT PARK CAR IN GARAGE FOR FEAR OF FIRE. THERE SEEMS TO BE NO EFFORT ON FORDS PART TO CORRECT THIS SERIOUS ISSUE. THERE IS NO KNOWN DATE TO HAVE PARTS AVAILABLE. IT'S REAL SAD AS A CONSUMER TO HAVE A FAULTY VEHICLE KNOWING A FIRE OR WORSE, AN EXPLOSION MAY OCCUR. I WAS TOLD IF I SHOULD SMELL GAS TO PARK THE VEHICLE. IF THAT OCCURS I NOW HAVE A USELESS VEHICLE WITH NO PARTS TO FIX????? ARE YOU KIDDING ME??? I WAS TOLD TO CHECK BACK NEXT MONTH. COME ON !!! THIS IS REDICULOUS.THESE AUTO MANUFACTURERS NEED YOUR AGENCY TO LEAN ON THEM TO EXPEDITE AND SUPPORT THESE RECALLS IN A TIMELY FASHION. ........ESPECIALLY ONE THAT INVOLVES FUEL?! GEEZ. .........
Engine, Fuel/propulsion system, Mar 23, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FIRST DEALER PERFORMED A ROUTINE MAINTENANCE CHECK IN ADDITION TO THE RECALL REPAIR. WHEN THE SERVICE ENGINE WARNING LIGHT ILLUMINATED, THEY CLEARED THE CODE. THE CONTACT WAS UNABLE TO DETERMINE IF THE DEALER PERFORMED A LEAK TEST ON THE CANISTER PURGE VALVE (CPV). THE DEALER DID NOT REMEDY THE RECALL. AFTER THE DEALER ALLEGEDLY COMPLETED THE RECALL REPAIR, THE CONTACT WAS DRIVING AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A SECOND DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFUSED TO PROVIDE ANY FURTHER COVERAGE TO REPAIR THE VEHICLE. THE CONTACT WAS UNABLE TO DETERMINE IF THE MANUFACTURER WOULD REMEDY THE FAILURE AND WAS UNCERTAIN IF THE VEHICLE WAS SAFE TO DRIVE. PRIOR TO THE REPAIR, THE ONLY FAILURE EXPERIENCED WAS THE SERVICE ENGINE LIGHT RANDOMLY FLASHING. THE APPROXIMATE FAILURE MILEAGE WAS 107,168.
Fuel/propulsion system, Mar 9, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT, SOLENOID, AND MOTOR MOUNT WERE DAMAGED DUE TO A FUEL LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, Feb 26, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER SCHEDULED A RECALL APPOINTMENT AND MENTIONED THAT IT WOULD TAKE LESS THAN AN HOUR FOR THE REPAIR. THE CONTACT ARRIVED BACK TO THE DEALER WHO STATED THAT IT MAY BE LONGER THAN TWO MONTHS FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Fuel/propulsion system, Feb 19, 2016
1ST TIME, I WAS STOPPED AT A RED LIGHT AFTER DRIVING 50 MILES WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS, THE CAR REV'D LIKE THE CAR WAS IN NEUTRAL AND WOULD NOT GO INTO GEAR. AFTER SEVERAL TRIES, IT WENT INTO GEAR AND DROVE OK. THE 2ND TIME, I WAS TRAVELING ABOUT 60 MPH, AND THE CAR STARTED REVING AT 4,000 RPMS AND LOST ALL POWER. I PULLED OVER, PUT IT IN NEUTRAL AND BACK IN GEAR SEVERAL TIMES TILL IT STARTED AGAIN. I PULLED OUT AGAIN ON THE 4 LANE AND THE CAR CONTINUED REVING AT AROUND 4,000 RPMS AND HAD NO POWER SO I GOT OFF THE ROAD AGAIN. THE "WRENCH" TROUBLE LIGHT LIT UP. I TURNED THE CAR OFF, SAT ABOUT 5 MINUTES, STARTED IT BACK UP AND IT WORKED FINE. I TOOK IT STRAIGHT TO A FORD DEALER WHO COULD NOT FIND OUT WHAT WAS WRONG WITH IT.
Fuel/propulsion system, Feb 19, 2016
TOOK CAR IN FOR SAFETY RECALL NUMBER 15534. DUE TO MYSELF AND FAMILY NOTICING A GAS SMELL IN MY CAR ALL THE TIME. TOOK TO FORD DEALERSHIP, THEY EXAMINED AND A CRACK WAS NOTED AND CORROSION OF MY FUEL TANK. WAS TOLD THEY COULD NOT RELEASE THE CAR BACK TO ME. I WOULD BE WITHOUT MY CAR FOR APPROX. 10 MONTHS. THEY ARE PROVIDING ME WITH RENTALS, HOWEVER, HAVE TO TRADE IN EVERY MONTH. CONTACTED FORD CORP. TO ASK FOR ASSISTANCE TO ASSIST WITH POSSIBLY TRADING MY VEHICLE IN AND PURCHASE ANOTHER FROM FORD. THEY TOLD ME "SORRY, THERE IS NOTHING THAT WE WILL DO. YOU JUST HAVE TO WAIT FOR THE PART TO BE AVAILABLE." I AM STILL PAYING FOR MY CAR, HOWEVER, IT WILL BE SITTING AT A FORD DEALERSHIP FOR ATLEAST 10 MONTHS. CAN FORWARD ACTUAL CAR REPORT FROM FORD DEALERSHIP, IF NEEDED.
Fuel/propulsion system, Feb 18, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE PARKED OR DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT NOTICED FUEL WAS LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VAPOR PIPE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,177.
Fuel/propulsion system, Feb 5, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE FUELING THE VEHICLE, A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE WHILE THE FUEL INLET WARNING LIGHT WAS ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Engine, Fuel/propulsion system, Jan 29, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE CONTACT WAS ADVISED TO CHECK WITH THE MANUFACTURER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REMEDY. THE CONTACT WAS WAITING ON THE MANUFACTURER TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, Jan 19, 2016
MY VEHICLE WENT INTO LIMP MODE WHILE TRAVELING 60 MPH ON THE HIGHWAY. I WAS ABLE TO STAY UNDER CONTROL AND PULL TO THE SIDE OF THE ROAD MOMENTARILY. WHEN I ARRIVED HOME MY OBD-II READER REVEALED CODE P2111 THROTTLE BODY STUCK OPEN. I CONTACTED FORD AND MY VIN DOES NOT FALL UNDER THE CUSTOMER SATISFACTION PROGRAM 13N03 HOWEVER IT IS OBVIOUS THAT THESE ARE THE EXACT SAME SYMPTOMS THE PROGRAM IS SUPPOSED TO COVER.
Power train, Engine, Fuel/propulsion system, Jan 8, 2016
VEHICLE SHUTS DOWN WHILE CRUISING ON THE FREEWAY. THE WRENCH LIGHT CAME ON. LOST CONTROL OF THROTTLE AND HAD TO PULL OVER TO THE SHOULDER. THE CAR WOULDN'T REV UP OR ANYTHING. AFTER TURNING THE CAR OFF AND STARTING IT BACK UP AGAIN IT DROVE FINE AND THE WRENCH LIGHT DISAPPEARED.
Electrical system, Fuel/propulsion system, Jan 6, 2016
COMPUTER CONTROLLING THROTTLE SHUTS ENGINE OFF AT HIGHWAY SPEEDS. NO POWER TO CONTROL VEHICLE.
Power train, Fuel/propulsion system, Nov 23, 2015
SUSPECTED CRACK IN FUEL TANK DUE TO SMELL OF GASOLINE UNDER CAR CONTINUOUS SINCE SUMMER OF 2015, PLUS CLUTCH REGULARLY SLIPS NOW ALSO AS THOUGH PROBLEM IN TRANSMISSION.
Steering, Fuel/propulsion system, Nov 17, 2015
AS I WAS DRIVING THE POWER STEERING STOPPED WORKIN. AND COULDNT TURN THE WHEEL. WHILE I HAD MY CHILDREN IN THE CAR. ALSO THE GAS TANK WHENEVER I GET GAS THE CAR SHAKES & WHEN I TURN THE CAR ON AFTER THE GAS IS DONE, THE CAR STALLS & HAVE TO RESTART IT TWICE BEFORE IT STAYS ON
Fuel/propulsion system, Nov 13, 2015
THE FUEL TANK IS LEAKING ON THE VEHICLE. THE WARRANTY COMPANY SAYS IT WAS RUST. THE DEALER INFORMED ME THAT THIS IS NOT RUST AND WAS COMMON ON THIS MODEL OF FUSION. THEY SAY IT IS LEAKING FROM THE TOP OF THE TANK NEAR THE SEAM. I CANNOT FILL THE TANK IN MY CAR AND THIS IS A DANGER BECAUSE IT IS CLOSE TO THE EXHAUST. THE COST OF THE REPAIR WILL BE $1200 AND WHEN I CALLED FORD THEY JUST ARE AWARE THERE IS A ISSUE BUT ALSO TELL ME THAT THERE IS NOTHING THEY CAN DO.
Electrical system, Fuel/propulsion system, Nov 13, 2015
LAST YEAR I HAD THE THROTTLE BODY RECALIBRATE AND CLEANED. AFTER RECEIVING THE EXTENDED WARRANTY, FORD REPLACED THE PART AT NO COST. IT HAS BEEN NOT EVEN A YEAR YET AND MY CAR IS EXPERIENCING THE SAME PROBLEMS. I WAS AT A STOP LIGHT AND MY VEHICLE STALLED OUR AND THE WRENCH LIGHT CAME ON AS WELL AS SOME OTHER LIGHTS. THE LIGHT TURNED GREEN AND FROM WHAT I REMEMBER FROM THE OTHER 1000 POSTS, THEY SAID TO TURN THE CAR OFF AND RESTART IT. THAT'S EXACTLY WHAT I DID. IT OBVIOUSLY OCCURRED A FEW MORE TIMES AS WELL. I TOOK IT TO THE DEALER AND MY BILL WAS 1,000 DOLLARS. THEY CHANGED A PURGE VALVE WHICH WAS STUCK OPEN. THEREFORE, ALLOWING THE GAS TO FLOW DIRECTLY TO THE CANISTER. THEY ALSO MENTIONED HOW DIRTY THE ENGINE WAS AND RECOMMENDED THAT I GET A FLUSH DONE ON THE VEHICLE. I DECLINED BECAUSE I KNEW THAT CARBON WAS COMING FROM THE THROTTLE BODY. ANYWAYS, THE VEHICLE IS VERY UNSTABLE AND UNSAFE. WHEN I STEP ON THE GAS PEDAL, IT TAKES A GOOD 7 SECONDS TO ACCELERATE AND THEREFORE POSSIBLY CAUSING A CRASH, ESPECIALLY TRYING TO MERGE ON THE PARKWAY. I WENT THROUGH THIS A YEAR AGO AND EVER SINCE SPENT OVER 6,000 DOLLARS IN REPAIRS. NOT TO MENTION THE MOTOR MOUNTS WHICH BREAK PRETTY OFTEN. IT LOOKS AS THOUGH THE TRANSMISSION IS GOING TO JUMP OUT OF THE VEHICLE. I CALLED FORD AND EXPLAINED THAT MY CAR WAS EXPERIENCING THROTTLE BODY ISSUES AGAIN AND THEY SAID THAT ONCE IT'S FIXED, THE WARRANTY IS UP AND I HAVE TO PAY OUT OF POCKET. THIS IS RIDICULOUS! THEIR CARS ARE UNSAFE. WHAT IF I WAS ONE OF THE VICTIMS WHERE THE CAR STALLED WHILE DRIVING? I KNOW THIS HAS HAPPENED. PLEASE LOOK INTO THIS VEHICLE, IT IS NOT A SAFE CAR.
Fuel/propulsion system, Nov 4, 2015
I SMELLED GASOLINE EVERY TIME I FILLED UP. I TOOK THE CAR TO A FORD DEALER AND THEY FOUND THE GAS TANK HAD A CRACK ON THE TOP. IT WAS ACTUALLY DRIPPING GAS NEAR THE EXHAUST SYSTEM. DEALER SAID TANK NEEDED TO BE REPLACED. QUOTED A PRICE OF $1200 JUST FOR THE TANK. DEALER FOUND A USED TANK. TOTAL COST WAS $638. DEALER REFUSED TO CALL FORD TO SEE IF THEY WOULD COVER PART OF THE COST. CAR HAD 93,000 MILES ON IT.
Fuel/propulsion system, Oct 28, 2015
I STARTED SMELLING GASOLINE EVERY TIME I WOULD GET OUT OF MY CAR OR WALK TOWARDS IT. I WAS UNDER THE IMPRESSION I HAD "SPILLED SOME". I PROCEEDED TO SMELL IT AND NOTICED IT WAS GASOLINE. SO I LOOKED UNDER MY CAR AND REALIZED THAT IT HAD A GAS LEAK. I TOOK MY CARD TO A FORD DEALERSHIP AND THE FOUND MY FUEL TANK SEAL HAS CRACKED. THIS PROBLEM NEEDS TO BE LOOKED INTO FOR THE SAFELY OF THE CONSUMER.
Steering, Fuel/propulsion system, Oct 23, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT WHILE IN PARK, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE "CHECK FUEL VALVE INLET" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE WITH THE STEERING WHEEL RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. UPDATED 02/10/16*LJ DEALER ADVISED IF NOT FIXED COULD RESULT IN A CRASH. UPDATED 05/22/18*JB
Fuel/propulsion system, Oct 16, 2015
THE CHECK ENGINE LIGHT CAME ON SEVERAL TIMES AND WAS RETURNED TO DEALER FOR SERVICE. KEPT BEING TOLD WAS A DIRTY FLAP IN THE CAPLESS FUEL NECK. QUIT TAKING IT SINCE WARRANTY RAN OUT AND COST 100.00 PER ISSUE WITHOUT ISSUE BEING FIXED. DROVE WITH CHECK ENGINE LIGHT ON UNTIL I SMELLED GAS WHILE PARKED IN GARAGE AND SAW GAS LEAK UNDER THE CAR BETWEEN BACK SEAT AREA AND TRUNK. TOOK TO FORD DEALER AND THEY TOLD ME THE GAS TANK WAS CRACK AND HAD TO REPLACE AT A COST OF 1600.00 AFTER TANK WAS REPLACED THE CHECK ENGINE LIGHT HAS STAYED OFF. FOUND OUT THAT MANY OF THE 2010 FUSIONS HAVE HAD THE SAME ISSUE AND THE 2013 FUSIONS ARE UNDER RECALL.
Fuel/propulsion system, Oct 13, 2015
THIS HAS HAPPENED SPORADICALLY SINCE JULY 2015. THERE'S NO WARNING, NO CHECK ENGINE LIGHT. YOU'RE DRIVING THE CAR AND ALL THE SUDDEN THE POWER TO THE ENGINE IS CUT. IT MAINTAINS A VERY ROUGH IDLE AS YOU ATTEMPT TO MANEUVER TO A SHOULDER IN TRAFFIC AND ONCE STOPPED THE CAR SHAKES VIOLENTLY. WHEN THIS ISSUE OCCURS THE "WRENCH" ON THE DASH ELECTRONICS ILLUMINATES. ONCE YOU SHUT THE CAR OFF AND RESTART THE CAR, IT SOMETIMES RUNS FINE FOR A WHILE, OTHER TIMES THIS ISSUE OCCURS AGAIN. WE'VE HAD THE CAR INTO THE SHOP TWICE, BUT BECAUSE THERE'S NO CHECK ENGINE LIGHT SOURCING THE PROBLEM IS INCREDIBLY HARD. THIS IS EXTREMELY UNSAFE, ESPECIALLY IF IT OCCURS ON THE INTERSTATE OR OTHER CONGESTED AREAS. FORD NEEDS TO BE HELD LIABLE FOR SUCH AND SHOULD ISSUE A MANDATORY RECALL. I ATTACHED A PICTURE OF NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE AND SOME SAY IT'S THE THROTTLE BODIES WHICH HAD AN EXTENDED WARRANTY FOR A LITTLE BIT, BUT ONE SHOULD NOT HAVE TO HAVE THIS OCCUR BEFORE GETTING IT FIXED.