2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
484 reports, newest first. Show all
Vehicle speed control, Engine, Fuel/propulsion system, Oct 12, 2015
I WAS AFFECTED BY THE THROTTLE BODY THING. I GOT IT FIXED AT JIM CLICK FORD IN TUCSON. I'VE BEEN EXPERIENCING HEAVY ACCELERATION AND THROTTLE RESPONSE PROBLEMS SINCE. I HAD MY TRAMS FLUID LEAK FROM THE CAP. NO LEAKS IN ANY OF MY HOSES. MY RPMS STAY BETWEEN 1700-2700 REGARDLESS OF WHAT SPEED I'M GOING. I TOOK IT BACK TO JIM CLICK, EVEN THO SHOWING NO ERRORS. AND IT'S ALWAYS WHINING, MY ENGINE. I DON'T KNOW WHAT'S CAUSING THIS, BUT I DEFINITELY TAKE CARE OF MY CAR. AND FUSIONS BEEN HAVING A LOT OF PROBLEMS. AND PEOPLE TELL MY MY CAR MAKES REALLY LOUD NOISE WHEN TURNING. I'VE NEVER HEARD IT OR FELT IT, BUT I'VE BEEN TOLD BY MULTIPLE PEOPLE.
Seat belts, Structure, Fuel/propulsion system, Oct 9, 2015, crash, fire
DAUGHTER WAS DRIVING ON FM ROAD ON COMING VEHICLE ON WRONG SIDE STRUCK DAUGHTER CAR HEAD ON. DAUGHTERS CAR CAUGHT ON FIRE, SEAT BELTS LOCKED OR FROZE PASSENGER UNABLE TO UNLOCK SEAT BELT. DAUGHTER DIED PASSENGER RECEIVED BURNS TO HANDS.DAUGHTERS CAR WAS IN MOTION.
Fuel/propulsion system, Oct 7, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SHORTLY AFTER THE REPAIRS, THE VEHICLE WAS REFUELED AND FUEL STARTED TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.
Fuel/propulsion system, Sep 29, 2015
LAST MONTH MY 2010 FORD FUSION WENT INTO "LIMP MODE" WHILE DRIVING TWICE IN THE SAME DAY - ENGINE STILL RUNS BUT NO POWER OTHER THAN IDLING - VERY DANGEROUS. TOOK MY VEHICLE TO THE LOCAL FORD DEALER WHO REPLACED THE THROTTLE BODY AS PART OF A CUSTOMER SATISFACTION PROGRAM AT NO COST. THE VEHICLE HAS GONE INTO "LIMP MODE" ONE MORE TIME SINCE THEN. I DO NOT TRUST THIS VEHICLE.
Power train, Fuel/propulsion system, Sep 18, 2015
I WAS ACCELERATING FROM A STOP LIGHT. I HAVE A 2010 FORD FUSION MANUAL TRANSMISSION 4-CYLINDER ENGINE. I HAD JUST SHIFTED INTO 2ND GEAR AND WAS AT ABOUT 15 MPH WHEN THE CAR SUDDENLY STOPPED ACCELERATING. THE POWERTRAIN WARNING LIGHT CAME ON THE DASH. THE ENGINE WAS IDLING - BUT I WAS UNABLE TO ACCELERATE THE CAR. FORTUNATELY, THERE WAS NO ONE BEHIND ME, AND TRAFFIC WAS NOT IMPEDED. I PULLED TO THE SIDE OF THE ROAD AND VERIFIED ELECTRICAL SYSTEMS WERE WORKING. THE ENGINE FELT ROUGH. I TURNED OFF THE IGNITION AND LET THE CAR SIT FOR ABOUT 15 SECONDS. I STARTED THE CAR BACK UP, AND IT RAN WITHOUT ISSUE. I SEARCHED ONLINE, AND FOUND SIMILAR COMPLAINTS ON OTHER FUSIONS. I TOOK THE CAR TO A FORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY AS WELL AS THE FUEL VALVE. LEADING UP TO THIS, I HAD NOTICED SOME SYMPTOMS OF SHUDDERING, BUT, IT COINCIDED WITH A NEW TANK OF FUEL. I PLANNED TO PUT A NEW TANK OF FUEL IN AND SEE IF THE PROBLEM PERSISTED. THE CAR DIED PRIOR TO A NEW TANK. THIS IS A SERIOUS SAFETY ISSUE GIVEN THAT IT CAN EASILY RESULT IN BEING REAR-ENDED.
Fuel/propulsion system, Sep 16, 2015
NOTICED A STRONG FUEL ODOR COMING FROM CAR. UPON FURTHER INSPECTION, NOTICED THAT THERE WAS A PUDDLE UNDER THE GAS TANK, COMING FROM THE REAR PASSANGER SIDE, TOWARDS THE TOP. AS I TOOK A CLOSER LOOK, I FOUND THAT IT WAS LEAKING FROM THE SEAM WHERE THE TWO HALVES OF THE TANK WERE PUT TOGETHER. IT WAS A STEADY DRIP, LOOSING ABOUT A HALF GALLON OF FUEL IN A 24 HOUR PERIOD. HAD THE CAR TOWED TO THE DEALER AND THEY CONFIRMED IT WAS LEAKING FROM THE SEAM. QUOTED ME AT $1500 FOR THE FIX. FILED A CLAIM WITH FORD AND WAITING TO HEAR BACK FROM THEM........UPDATED10/27/15*BF *CN
Fuel/propulsion system, Sep 11, 2015
I WAS DRIVING DOWN THE INTERSTATE WHEN ALL OF SUDDEN I LOSS POWER AND THE CAR SEEMS LIKE IT DOES NOT WANT TO TAKE GAS SO LUCKY I WAS IN THE RIGHT LANE AND WAS ABLE TO GET IN TO EMERGENCY LANE BEFORE I GOT HIT FROM BEHIND BY A TRACTOR TRAILER. I HAVE HAD THE CAR LOOKED AT AND TOLD THAT THERE IS A PROBLEM WITH THE VACUUM SYSTEM ON THIS CAR. IT HAS TO DO THE THE FILLER NECK ON THE GAS TANK. MY MECHANIC TELLS ME THIS IS A COMMON PROBLEM WITH FORD FUSION AND THIS MODEL. I THINK THIS SHOULD BE LOOKED IN TO BEFORE SOMEONE ELSE IS IN THE SMAE BOAT AND GETS KILLED OR CAUSE ONE SERIOUS PROBLEM.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 11, 2015
I BELIEVE THIS CAR IS ALSO AFFECTED BY THE ELECTRONIC THROTTLE BODY ISSUES PLAGUING FORDS. I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY LOSES POWER AND THE "WRENCH" LIGHT APPEARS. THE VEHICLE LOST SPEED AND DID NOT RESPOND TO THE GAS PEDAL. I WAS ABLE TO PULL OVER AND RESTART THE VEHICLE WITH TEMPORARY RESOLUTION OF THE PROBLEM. THIS HAS BEEN A GRADUALLY WORSENING PROBLEM.
Fuel/propulsion system, Aug 25, 2015
8/24/2015 HAD THE CHARCOAL CANISTER AND VAPOR CONTROL VALVE REPLACED IN MY 2010 FORD FUSION BY DEALERSHIP. TOOK CAR FILLED UP TANK, DROVE CAR, NOTICED A SMELL AND GAS RUNNING OUT FROM UNDERNEATH CAR NEAR THE REAR PASSENGER TIRE. CALLED DEALERSHIP BACK TOOK CAR BACK IN AND WAS TOLD ON 8/25/2015 THAT THERE WAS/IS A BREAK IN WELD OF GAS TANK. OVER $1600.00 LATER I HAD TO PAY, OUT OF POCKET FOR REPAIRS. I HAVE FOUND ON NUMEROUS WEB SITE (I.E. REPAIR PAL AND SAFERCAR.GOV TO NAME A FEW) THAT THIS IS A KNOWN/ONGOING ISSUE....UPDATED10/27/15*BF *CN
Fuel/propulsion system, Aug 19, 2015
THE CAR WILL SUDDENLY LOSE ACCELERATION AND COME TO STOP, ENGINE SPUTTERS AND CAR SHAKES. AFTER TURNING THE CAR OFF FOR A MINUTE AND RESTARTING, YOU CAN CONTINUE ON. THIS HAPPENS SPORADICALLY AND WITHOUT WARNING AND IS A VERY HAZARDOUS SITUATION IN BUSY TRAFFIC. RESEARCH INDICATES THAT THE PROBLEM IS ASSOCIATED TO THE THROTTLE BODY AND SEEMS TO BE ELECTRONIC IN NATURE.
Steering, Engine, Fuel/propulsion system, Aug 18, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE FUEL INLET WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Engine, Fuel/propulsion system, Aug 10, 2015
CAR CUT OUT AND WENT TO LIMP MODE. CODE P2111 - ACTUATOR CONTROL SYSTEM OPEN THIS IS A VERY SERIOUS SAFETY ISSUE!!!! MY ENTIRE FAMILY WAS IN THE CAR. IF I HAD NOT BEEN A EXPERIENCED DRIVER AN ACCIDENT COULD HAVE RESULT FROM SHUTTING DOWN ON THE INTERSTATE
Fuel/propulsion system, Jul 21, 2015
WHILE HIGHWAY DRIVING AT SPEED, THE CAR LOST POWER WITHOUT WARNING. ENGINE CHECK OR WRENCH LIGHT CAME ON. BEING ON A HIGHWAY WITHOUT POWER SEEM TO PUT ME AND THE VEHICLE IN JEOPARDY OF BEING IN A COLLISION. I WAS ABLE TO TURN THE KEY OFF AND BACK ON TO CLEAR THE PROBLEM TEMPORARILY. SINCE THEN THE ENGINE SPEED SEEMS TO SURGE. WHILE THIS HAS NOT BEEN OFFICIALLY DIAGNOSED SYMPTOMS INDICATES A THROTTLE BODY FAILURE.
Fuel/propulsion system, Jul 21, 2015
CAR CUT OUT AND WENT TO LIMP MODE. NO CODE WAS SET. FIRST REPAIR CLEANED THROTTLE BODY OK FOR 1000MILE THEN MANY SHUT DOWNS ON AN INTERSTATE MADE IT TO THE DEALER WHO REPLACED ELECTRONIC THROTTLE BODY. CAR VIN INDICATED IT WAS NOT UNDER THE SO CALLED RECALL CAR HAD EXACTLY THE SAME SYMPTOMS AS OTHER HAVE REPORTED ON VARIOUS WEB SITES THIS IS A VERY SERIOUS SAFETY ISSUE!!!! IF I HAD NOT BEEN A EXPERIENCED DRIVER AN ACCIDENT COULD HAVE RESULT FROM SHUTTING DOWN ON THE INTERSTATE
Fuel/propulsion system, Jun 8, 2015
ONCE AGAIN I HAVE ANOTHER BIG ISSUE WITH THIS CAR AND YEAR. THE CAR SMELLS OF FUEL. POSSIBLE FUEL TANK CORROSION. IT IS VERY UNSAFE FOR ANYONE TO BE WITHIN 20FEET OF THE CAR , LET ALONE LIGHT A CIGARETTE OR A MATCH. WHY IS THE NHTSA NOT RECALLING THESE VEHICLES, FORD FUSIONS, BUT RECALLING EVERYONE AFTER THE 2010 YEAR MODEL. YOU RECALLED THE 2013 FOR THE FUEL SYSTEM, 2011 & 2012 FOR THE POWER STEERING, ALOT OF THE COMPLAINTS ARE ALL FOR THE 2010 YEAR MODEL, AND YOU KEEP SKIPPING OVER THIS YEAR... HORRIBLE YEAR FORD HAS EVER MADE WITH THIS CAR. SOME ONE IS GOING TO GET KILLED !!!! I SHOULD NEVER HAVE TO PUT A NEW FUEL TANK IN A 4YEAR OLD CAR ...
Fuel/propulsion system, May 27, 2015
VEHICLE WENT INTO LIMP MODE AT 75 MILES PER HOUR. EXISTING NHTSA ACTION NUMBER EXISTS FOR THIS ISSUE AND MODEL/YEAR (PE13003) BUT FORD CLAIMS THE VEHICLE IS NOT AFFECTED BY THIS ISSUE. REQUESTING TO REOPEN THE INVESTIGATION AND CREATE A RECALL FOR ALL AFFECTED VEHICLES, NOT JUST A PARTIAL LIST.
Vehicle speed control, Fuel/propulsion system, May 18, 2015
DRIVING DOWN THE HIGH WAY AND MY CAR LOST ALL ACCELERATING CAPABILITY AND ALMOST CAUSED A SERIOUS ACCIDENT. MY CAR WAS PREVIOUSLY TAKEN IN THREE MONTHS AGO BECAUSE IT WAS STALLING BUT I WAS TOLD BY FORD WITHOUT ANY CHECK ENGINE LIGHT THEY COULDN'T DO ANYTHING. I EVEN DID SOME ONLINE RESEARCH BEFORE I WENT TO FORD AND SUGGESTED THE THROTTLE BODY POSITION SENSOR AND THEY SAID IT WOULDN'T CAUSE MY CAR TO DO THAT.
Fuel/propulsion system, May 13, 2015
GAS TANK ROTTED OUT ON 2010 FORD FUSION. CAUSED MAJOR FUEL LEAK.
Fuel/propulsion system, Apr 10, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER FILLING UP THE VEHICLE WITH FUEL, A STRONG FUEL ODOR WAS PRESENT IN THE GARAGE. THE CONTACT FOUND A LEAK ON THE TOP OF THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED BY THE OWNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Engine, Fuel/propulsion system, Mar 30, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE VENT CANISTER KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 6/3/15*CN UPDATED 10/3/2017*CN
Fuel/propulsion system, Mar 20, 2015
ONE DAY I FILL UP TANK AND "CHECK FUEL INLET" COMES ON SO I GET OUT TO CHECK IT AND ITS CAP LESS. WE CAN NOT CLOSE THE CAP LESS BECAUSE IT IS CAP LESS. I SUGGEST THEY LIFT THE GAS TANK OR ADD A CAP BECAUSE NO ONE WANTS TO KEEP HAVING TO GET A SMOKE TEST DONE. FOR IT TO ONLY TELL YOU TO CHANGE THE CANISTER PURGE SOLENOID. *TR
Fuel/propulsion system, Feb 10, 2015
SMELL OF GAS ON PASSENGER SIDE OF CAR TOOK IT INTO BODY SHOP SAID IT WAS A LEAK AT THE SEAM OF THE FUEL TANK TALKED TO FORD SAID SINCE WE WERE OUT OF WARRANTY WOULD NOT REPLACE FUEL TANK...CAR IS ONLY 5 YEARS OLD THIS IS CRAZY FOR SOMETHING TO HAPPEN TO FUEL TANK IN JUST 5 YEARS. *TR
Fuel/propulsion system, Jan 30, 2015
I NOTICED THAT MY CAR WAS NOT STARTING IMMEDIATELY AFTER PUMPING GAS. I DROVE IT AND THE CHECK ENGINE LIGHT CAME ON. IT THEN WENT OFF AND CAME BACK ON THE NEXT DAY AND HAS STAYED ON. THE OTHER NIGHT AS I GOT OFF THE INTERSTATE AND CAME TO A STOP I NOTICED THAT MY CAR WAS SHAKING HORRIBLY. I TOOK MY CAR TO HAVE THE ENGINE LIGHT TESTED AND IT STATED CODE: P144A EVAP PURGE VAPOR LINE RESTRICTED/BLOCKED. THE OTHER CODE WAS: P1450 UNABLE TO BLEED UP BLEED FUEL TANK VACUUM. I CALLED FORD TO COMPLAIN AND TO LET THEM KNOW THAT THIS WAS THE SECOND TIME I HAD A PROBLEM WITH THE FUEL LINE. WHEN I FIRST PURCHASED THE CAR IN 2012 I HAD A LIGHT ABOUT THE FUEL TANK COME ON IMMEDIATELY. I TOOK IT BACK TO FORD AND THEY CORRECTED IT. NOW I AGAIN AM HAVING PROBLEMS WITH THE FUEL TANK. WHEN I CALLED FORD TO TELL THEM THERE IS OBVIOUSLY A DEFECT IN THE CAR THEY WERE NOT HELPFUL AND BASICALLY TOLD ME THERE WAS NOTHING THEY COULD DO. EXPLAINING THAT NOW THIS IS THE SECOND OCCURRENCE WITH A FUEL TANK ON THIS CAR AND THAT THEY SHOULD REPAIR IT I WAS TOLD IT WASN'T UNDER WARRANTY AND THEY ARE NOT RESPONSIBLE. NOW IF THIS WAS A ONE TIME THING IT WOULD BE ONE THING BUT TO HAVE IT HAPPEN AGAIN SHOWS AN OBVIOUS DEFECT IN THE MAKING OF THIS CAR. ONLINE I HAVE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUES WITH FORD MODEL CARS. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Dec 15, 2014
I FILED AN ORIGINAL COMPLAINT REGARDING SUDDEN FAILURE OF MY VEHICLE TO MOVE OR PRODUCE ANY POWER BACK ON 10-05-2013 UNDER NHTSA ID NUMBER 10546865. AT THAT TIME I DESCRIBED THE FOLLOWING: SUMMARY: I WAS AT A STOP LIGHT. THE LIGHT TURNED GREEN AND I BEGAN TO ACCELERATE TO ABOUT 10 MPH WHEN THE CAR SUDDENLY BEGAN RUNNING ROUGH AND I COULD NOT INCREASE SPEED. IT SLOWED DOWN TO ABOUT 3 MPH AND THE WRENCH LIGHT CAME ON AND NO MATTER HOW FAR I PUSHED THE PEDAL IT WOULD NOT MOVE PAST 700 RPM. THIS REPEATED ITSELF SEVERAL TIMES MORE THAT DAY. DID IT AGAIN AND IT SEEMED IT WAS INCREASING IN FREQUENCY. TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY FAILED AND THAT IT IS A COMMON OCCURRENCE. IT HAD AN ERROR CODE OF P2111. FILED ORIGINAL COMPLAINT BECAUSE I WAS INFORMED THAT THERE WAS A LARGE NUMBER OF THESE FAILING PREMATURELY AND TO DOCUMENT MY VEHICLE. I PAID THE REPAIR IN OCTOBER 2013 FOR EXACTLY SAME SYMPTOMS P2111 AND SAME CONDITIONS AS ALL OF THE OTHER VEHICLES IN THIS INVESTIGATION WERE EXPERIENCING. I KEPT TRACK OF NHTSA'S INVESTIGATION CAME TO FIND OUT THAT FORD HAD ISSUED A "CUSTOMER SERVICE CAMPAIGN" EARLIER THIS YEAR THAT EXTENDED THE WARRANTY ON THE THROTTLE BODY TO 10 YEARS/150K MILES AND A LETTER WOULD BE SENT OUT. I NEVER RECEIVED ONE. CONTACTED MY DEALERSHIP WHO SAID THEY DID NOT SEE ANYTHING UNDER MY VIN BUT WOULD SEND THE REQUEST TO FORD. FORD SAYS THAT NHTSA DETERMINES WHICH VEHICLES FALL UNDER THE ISSUE. SO JUST CONTACTED NHTSA VIA TELEPHONE SPEAKING TO [XXX] WHO SAID THAT SINCE I ALREADY FILED A COMPLAINT WITH NHTSA THAT SHE COULD NOT HELP ME BUT SAID FOR ME TO GO ONLINE AND UPDATE MY COMPLAINT SO THAT THE NHTSA ENGINEERS WOULD INVESTIGATE FURTHER. IN WARRANTY DATABASE I FOUND MANY 2010 FORD FUSIONS PRODUCED BEFORE AND AFTER MINE (**/**) WITH THE SAME PROBLEM. I WOULD LIKE A CALL FROM A NHTSA ENGINEER PLEASE. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Fuel/propulsion system, Nov 18, 2014, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STOPPED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE STALLED AND THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL LINE AND FLAP NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE VEHICLE STRUCK A CURB AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,927.