2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
484 reports, newest first. Show all
Fuel/propulsion system, Nov 10, 2014
WHILE DRIVING DOWN I-495 (DC BELTWAY) MY VEHICLE LOSS POWER ALMOST CAUSING AN ACCIDENT BETWEEN ME AND THE COMMERCIAL TRUCK BEHIND AND ON THE PASSENGER SIDE OF ME. THE CAR THEN BEGAN TO CREEP IN SOME LIMBO GEAR. BECAUSE I WAS IN THE MIDDLE LANE I HAD TO NAVIGATE MY WAY THROUGH FAST MOVING TRAFFIC WITH MY KIDS IN THE CAR. I CREPT AT <1 MPH UNTIL I HIT THE FIRST SERVICE STATION (SHELL). MY CONCERN IS THAT THIS WILL HAPPEN AGAIN, BUT MY FAMILIY AND I WON'T BE SO LUCKY THE NEXT TIME. I KNOW ITS NOT MY TRANSMISSION, BECAUSE AFTER STOPPING AT THE SHELL FOR 15 MINUTES, I STARTED THE CAR AND IT WAS FINE. SO IT MAY BE COMPUTER RELATED. I REMEMBER SOMETHING LIKE THIS HAPPENING IN THE OLDER AUTOMATIC INTERNATIONAL TRUCKS MY COMPANY USE TO OWN. *TR
Fuel/propulsion system, Oct 21, 2014
AFTER A FILL-UP A SMELT GAS, ONCE I CHECKED UNDER THE VEHICLE I COULD SEE FUEL LEAKING FROM THE PASSENGER SIDE OF THE GAS TANK. MY MECHANIC HAS REMOVED THE TANK AND FOUND CORROSION AND A SPLIT IN THE TOP OF THE TANK. I BOUGHT THE VEHICLE BRAND NEW FROM A DEALERSHIP IN ORLANDO, FLORIDA, AND AS FAR AS I KNOW IT HAS NEVER BEEN SUBMERGED IN WATER. *TR
Electrical system, Engine, Fuel/propulsion system, Oct 14, 2014
SINCE THIS VEHICLE WAS MADE WITH NO GAS CAP MY ENGINE LIGHT IS ALWAYS ON. ANY LITTLE BIT OF DIRT I DRIVE YET GETS INTO THE SEAL OF THE GAS TANK SO MY ENGINE LIGHT POPS ON AND STATES THERE IS SOME SORT OF LEAK IN THE SYSTEM. I CAN'T AFFORD TO KEEP TAKING IT IN TO PAY AND ARM AND A LEG FOR THE DEALERSHIP JUST TO BLOW OUT THE SEAL. SO MY ENGINE LIGHT IS ALWAYS ON. THIS IS A VERY DANGEROUS PROBLEM BECAUSE YOU NEVER KNOW IF THERE IS AN ACTUAL PROBLEM WITH THE VEHICLE OR IF IT'S JUST THAT DIRT IN THE SEAL OF THE GAS TANK. BIG MISTAKE BY FORD AND THEY SHOULD FIX IT OR THEY WILL DEFINITELY LOSE MY BUSINESS...WHICH I'VE BEEN FORD LOYAL SINCE I WAS OLD ENOUGH TO DRIVE. I WILL ALSO DETER ANYONE ELSE I KNOW FROM BUYING FOR JUST FOR THE CAPLESS GAS TANK FEATURE!!!!! *TR
Engine, Fuel/propulsion system, Oct 9, 2014
TWICE THE VEHICLE RAN PROPERLY AND WAS PARKED. UPON STARTING THE VEHICLE, IT RAN FINE FOR SOME SECONDS. AS I PULLED INTO TRAFFIC, THE VEHICLE INEXPLICABLY LOST NEARLY ALL POWER. THE ENGINE RAN EXTREMELY ROUGH AND THE CAR WOULD BARELY MOVE AT ALL. I COULD BARELY GET OFF THE ROAD BECAUSE OF THE EXTREME LOSS OF POWER AND VERY ROUGH IDLING. THE WRENCH INDICATOR LIGHT CAME ON BOTH TIMES, BUT THE SERVICE ENGINE LIGHT DID NOT COME ON EITHER TIME. AFTER SHUTTING OFF THE CAR AND RESTARTING IT, THE CAR OPERATED NORMALLY. *TR
Vehicle speed control, Fuel/propulsion system, Oct 7, 2014
THROTTLE BODY FAILED AND REQUIRED REPLACEMENT. THIS IS A KNOWN ISSUE AND THERE IS AN EXTENDED WARRANTY ON THE PART, BUT BECAUSE THE REPAIR WAS DONE AT A PRIVATE SERVICE CENTER AND NOT A FORD DEALERSHIP, FORD REFUSES TO PAY FOR THE REPAIR. GUESS I WON'T BE BUYING A FORD EVER AGAIN! *TR
Power train, Wheels, Fuel/propulsion system, Sep 29, 2014
I HAVE HAD THIS CAR FOR 2 YEARS NOW. I FIRST HAD ISSUES WITH THE THROTTLE BODY AND MY CAR SHUTTING OFF AT INTERSECTIONS AND HAD THAT REPLACED WITHIN A YEAR OF BUYING THE CAR. I HAVE BEEN HAVING ISSUES WITH THE TRANSMISSION SLIPPING BETWEEN 1ST AND 2ND GEAR FOR ALMOST A YEAR NOW. I FIRST HAD SEALS REPLACED. THE SECOND TIME I HAD MY CV JOINT BOOTS REPLACED AND FOUND OUT THEY ARE WEARING OUT THE SEALS THAT ARE CAUSING TRANSMISSION LEAKS. THE CAR IS IN THE SHOP FOR THE 3RD TIME BECAUSE OF THE SAME TRANSMISSION LEAKS AND DIFFICULT SHIFTING BETWEEN 1ST AND 2ND GEAR AND WILL MOST LIKELY BE GETTING A NEW TRANSMISSION BECAUSE THE CV JOINTS AND SEALS HAVE FAILED AGAIN WITHIN THE 3 MONTHS OF BEING REPLACED. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Sep 22, 2014
SUDDEN LOSS OF THROTTLE RESPONSE AT 30MPH DRIVING SPEED. VEHICLE SOON STALLED LOSING ENGINE POWER. CHECK ENGINE LIGHT ILLUMINATED. FORD OBD CODE P2111, THROTTLE ACTUATOR STUCK OPEN. REPLACED FAULTY THROTTLE BODY WITH NEW TO REMEDY SITUATION. ERASED OBD CODES. NO FURTHER PROBLEMS. THIS COMPLAINT WILL ALSO BE FORWARDED TO FORD CONSUMER RELATIONS. *TR
Vehicle speed control, Fuel/propulsion system, Sep 11, 2014
ON 8/15/14 CAR SPUTTERED WHILE DRIVING AT 30-35 MPH AND SLOWED TO A STOP. WOULD NOT RE-START IMMEDIATELY BUT EVENTUALLY DID AFTER 10 MINUTES. IT THEN SPUTTERED AND STOPPED A COUPLE TIMES WITHIN A MILE OR TWO. THE AUTO MECHANIC DID NOT FIND ANY BAD COMPUTER CODES. HE DID CLEAN THE THROTTLE BODY AND REPLACED THE AIR FILTER. THE CAR RAN WELL WITHOUT ANY PROBLEM FOR 3 WEEKS AND 1,100 MILES. ON 9/11/14 THE CAR AGAIN SPUTTERED AND SLOWED TO A STOP. MY WIFE WAS ABLE TO RE-START IT. THE AUTO MECHANIC AGAIN FOUND NO BAD COMPUTER CODES. HE COULD NOT EXPLAIN THE CAUSE. WEB SEARCH REVEALED MANY OTHER DRIVERS WITH SIMILAR ISSUES WITH 2010 FORD FUSION FUEL SYSTEM. DEFINITELY A DANGEROUS CONDITION. *TR
Power train, Engine, Fuel/propulsion system, Sep 10, 2014
MY VEHICLE SUFFERED THE FORD CUSTOMER SATISFACTION PROGRAM FOR THROTTLE BODY FAILURE. THE VEHICLE WILL IDEL ROUGH THERE WILL BE A SURGE AND THEN THE VEHICLE WILL GO INTO "LIMP HOME MODE" . THIS HAPPENED WHILE TURNING AT LIGHTFROM A STOP. THE VEHICLE ACCELERATED THEN HESITATED THE A COMPLETE LOSS OF POWER WITH THE ENGINE LIGHT COMING ON. ATT HAT POINT THE CAR WAS IN "LIMP HOME MODE" THE THROTTLE POSITION SENSOR INSIDE THE THROTTLE BODY WAS THE PROBLEM. CONTACTED FORD AND MY VEHICLE IS NOT COVERED UNDER THEIR CUSTOMER SATISFACTION PROGRAM WHICH EXTENDED THE WARRANTY ON OVER 1 MILLION FOR VEHICLES. I BELIEVE FORD NEEDS TO EXTEND THIS "CSP" TO A LARGER RANGE OF VIN NUMBERS AND ASSEMBLY PLANTS. *TR
Engine, Fuel/propulsion system, Sep 4, 2014
TRAVELING ON N.J. PARKWAY...SUDDENLY, ENGINE JUST STOPPED WORKING AND I HAD NO CONTROL OF ACCELERATOR. HAD BEEN IN MIDDLE LANE AT THE TIME AND AS I TRIED TO GET TO SIDE OF ROAD CARS HAD TO SWERVE INTO AROUND ME BECAUSE OF THE SUDDEN LOSS OF SPEED. I REPORTED THIS TO DEALER, BUT SERVICE MANGER ACCREDITED THE PROBLEM TO WATER IN GAS LINE OR DIRT IN FILTER. AS OF THIS WRITING, A RECALL WAS ISSUED FROM THROTTLE BODY PROBLEMS, HAD IT REPAIRED 2 WEEKS AGO, BUT TODAY, SAME PROBLEM HAS RECURRED. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Aug 11, 2014
I WAS DRIVING ON THE INTERSTATE AT APPROX. 55 MPH, WITH CRUISE CONTROL ACTIVATED. THE VEHICLE SUDDENLY DEACTIVATED T HE CRUISE CONTROL AND STARTED SLOWING DOWN. WRENCH LIGHT CAME ON, AND IT STOPPED RESPONDING TO PRESSING OF THE ACCELERATOR. I STEERED THE VEHICLE OFF THE INTERSTATE AND ON TO AN EXIT RAMP, WITH BRAKES AND STEERING UNAFFECTED. WHEN I PUT IT IN PARK, THE ENGINE WAS SPUTTERING AND THE CAR SHAKING. AFTER SHUTTING OFF THE ENGINE AND RESTARTING, THE VEHICLE RAN NORMALLY WITHOUT WARNING LIGHTS. REPAIR SHOP EMPLOYEES SAID IT WAS PROBABLY THE THROTTLE BODY, BUT BECAUSE THE CAR COMPUTER HAD NOT RECORDED THE CODES, THEY WEREN'T SURE. *TR
Engine, Fuel/propulsion system, Jul 30, 2014
I WAS DRIVING NORMALLY WHEN THE VEHICLE LOST ALL POWER. I WAS FORCED TO PULL OVER ON A 2 LANE HIGHWAY WITH NO SHOULDER. CAR SHOOK VIOLENTLY AT IDLE. TURNED THE CAR OFF AND RESTARTED IT AND THE PROBLEM SEEMED TO GO AWAY. HAPPENED AGAIN A MILE OR SO LATER. *TR
Power train, Engine, Fuel/propulsion system, Jul 27, 2014
I WAS DRIVING ON AN INTERSTATE GOING 65 MPH WHEN MY GAS PEDAL STOPPED WORKING, IT WOULD NOT MAKE MY CAR ACCELERATE. THE RPMS DROPPED DOWN TO 1000-1500 AND MY CAR IMMEDIATELY STARTED TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND AS I SLOWED DOWN THE CAR JUMPED AND ACTED LIKE IT WAS STALLING OUT. THE WRENCH LIGHT ON THE DASH ALSO ILLUMINATED. I PUT THE CAR IN PARK AND LET THE CAR RUN FOR ABOUT 1O MORE MINUTES BEFORE IT STALLED OUT.THINKING THAT MY CAR WAS BROKEN DOWN AND I WAS GOING TO HAVE TO GET IT TOWED. BEFORE I CALLED FOR A TOW I RESTARTED THE CAR AND WHEN I DID, IT RAN FINE. *JS
Power train, Electrical system, Fuel/propulsion system, Jul 22, 2014
WHILE DRIVING ON THE HIGHWAY THE ACCELERATOR SUDDENLY STOPPED WORKING AND HAD TO PULL OVER IN HIGH SPEEDS WHEN MY VEHICLE COULD NOT ACCELERATE. WAS TOWED AND AUTOBODY SHOP FOUND THAT THE CAR WAS IN "LIMP MODE". ENGINE CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM (TAC) STUCK OPEN. DIAGNOSIS SHOWS AN INTERNAL FAULT WITH THROTTLE POSITION SENSOR CIRCUIT. *TR
Power train, Engine, Fuel/propulsion system, Jul 21, 2014
CAR STALLED ALL OF A SUDDEN TRAVELING 70 MPH IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. THE THROTTLE WENT INTO LIMP MODE AND I WAS FORCED TO ABRUPTLY PULL OFF TO THE SIDE OF THE ROAD WHERE THE CAR SPUTTERED WITH THE WRENCH LIGHT ON THE DASH. I STARTED THE CAR AGAIN, THE WRENCH LIGHT WENT AWAY AND THE ENGINE STARTED PROPERLY. I DIAGNOSED THE COMPUTER SYSTEM AND GOT TWO CODES, P2111 AND P2112. THE THROTTLE BODY IS GETTING STUCK OPEN AND STUCK CLOSED CAUSING THE CAR TO GO INTO LIMP MODE. THIS IS VERY DANGEROUS FOR ANYONE TRAVELING ON A BUSY ROAD AND COULD DEFINITELY CAUSE INJURY IF SOMEONE IS UNABLE TO REACT TO THE SITUATION DUE TO THEIR CAR BEING INOPERABLE. *TR
Fuel/propulsion system, Jul 16, 2014
WE HAVE HAD AN ABNORMAL FUEL SMELL AND LEAKAGE FROM THE GAS TANK AREA. WE HAVE MENTIONED THIS TO THE FORD DEALERSHIP ON A FEW OCCASIONS. WE WERE TOLD THERE WAS A NOTICE OF RECALL #13S04 BUT WHEN WE TALKED TO THE DEALERSHIP WE WERE TOLD THIS WAS NOT FOR OUR BUT FOR A 2013. WHY ARE THEY NOT TAKING CARE OF THE SAME PROBLEM FOR THE EARLIER MODEL. WE HAVE NOW TAKEN OUR CAR IN FOR 2 OTHER RECALLS AND FIND THIS IS A VERY DANGEROUS AND POSSIBLE LIFE THREATENING PROBLEM. *TR
Vehicle speed control, Fuel/propulsion system, Jul 7, 2014
MYSELF AND TWO PASSENGERS (INCLUDING 10 MONTH OLD) WERE RIDING NORTHBOUND ON THE INTERSTATE AT APPROXIMATELY 65 MPH. OUR 2010 FORD FUSION SUDDENLY WENT INTO SAFE MODE (AKA "LIMP HOME MODE") WHERE THE CAR CONTINUES TO HAVE POWER (STEERING, BRAKES, HVAC SYSTEMS) BUT IT DOES NOT RESPOND TO PRESSING ON THE ACCELERATOR. WE WERE TRAVELING ALONG AT ~3-5MPH WITH OTHER TRAFFIC STILL TRAVELING FULL SPEED. EXTREMELY DANGEROUS SITUATION IN AN EXTREMELY DANGEROUS VEHICLE. A FORD DEALER HAD JUST PERFORMED RECALL 13B17 ON THE VEHICLE, WHICH RECALIBRATED THE POWERTRAIN. UNFORTUNATELY THEY DID NOT INSTALL A NEW THROTTLE BODY, WHICH IS COVERED ON THIS VEHICLE IN SATISFACTION PROGRAM 13N03. *JS
Fuel/propulsion system, Jun 28, 2014
DRIVING ON FWY AT 65 MPH WHEN ENGINE DIES IN MY 10 FUSION! PUSHING GAS PEDAL RESULTED IN NO ACTION RPM GAUGE TO 0 AS I MOVED TO SHOULDER. MY GOD WAS WATCHING OVER ME AS I HAVE NO IDEA HOW I MADE IT TO THE SHOULDER AVOIDING CARS ALL AROUND ME AND NOT CAUSING A WRECK OR GETTING HURT. CAR STARTED UP AFTER 5 MINUTES OF PRAYERS AND DROVE TO DEALER WHO WAS LESS THAN 1 MILE AWAY. CAR DIED AGAIN 200 YARDS FROM DEALERSHIP BUT STARTED UP AND MADE IT TO DEALER. THEY RECOGNIZED THE PROBLEM-THROTTLE BODY ISSUE AND FORD HAD EXTENDED WARRANTY TO 150K ON CAR FOR THIS REASON VIA "CUSTOMER SATISFACTION PROGRAM 13NO3". ISSUE WAS FIXED NEXT DAY, CAR IS FINE NOW. HAD RECEIVED NOTIFICATION FROM FORD INDICATING THAT THE "THROTTLE BODY MAY DEVELOP CONTAMINATION..." THE FACT THAT THE CAR DIED AS I WAS DRIVING ON THE FWY AT FWY SPEEDS AND DID NOT GET HURT OR HURT ANYONE ELSE IS A MIRACLE. FORD RECOGNIZED THE PROBLEM AND CHOSE TO NOT ACT BUT CHOSE TO WAIT UNTIL A MECHANICAL FAILURE OCCURS BEFORE ACTING. I HAVE THIS QUESTION FOR FORD EXECUTIVES, KNOWING THAT THE "THROTTLE BODY MAY BE CONTAMINATED...." WOULD YOU ALLOW YOUR SONS AND/OR DAUGHTERS TO DRIVE A FORD? FORD WILL SPEND MILLIONS OF $'S PROMOTING THEIR VEHICLES INSTEAD OF PROACTIVELY CORRECTING THE THROTTLE BODY ISSUE. MY SON WILL BE 16 NEXT YEAR AND HE WANTS AN F150, MY DAUGHTER WILL BE 16 IN 3 YEARS AND SHE WANTS A MUSTANG. THEY WILL NOT BE DRIVING FORD PRODUCTS. I WILL ENSURE THAT ALL MY FAMILY/FRIENDS/PEERS AND ACQUAINTANCES HEAR OF MY NEAR DEATH EXPERIENCE DRIVING MY FUSION WHILE FORD KNEW THAT THERE MAY BE AN ISSUE AND DID NOT ACT. HERE'S A RECOMMENDATION TO FORD - REMOVE ME FROM YOUR MAIL ADVERTISING LIST AND SAVE SOME $. HERE'S A BETTER RECOMMENDATION PROACTIVELY CORRECT THIS ISSUE BEFORE SOMEONE GETS HURT OR DIES DRIVING A FORD THAT "MAY DEVELOP CONTAMINATION..." *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Jun 24, 2014
I WAS DRIVING AT A LOW SPEED OF APPROXIMATELY 20-25 MPH BEHIND A LARGE TRUCK. TRUCK PULLED OVER TO LET PEOPLE PASS, AND WHEN I TRIED TO ACCELERATE, NOTHING HAPPENED AND THE SPEED DROPPED TO 5MPH AND DID NOT RESPOND TO ACCELERATOR PEDAL. AN "ORANGE WRENCH, REPAIR NEEDED" INDICATOR LIGHT WAS ON AS I COASTED OFF ROAD AND TURNED OFF IGNITION. WAITED 10 MINUTES, RESTARTED CAR AND DROVE HOME WITHOUT INCIDENT. THERE WAS ALSO ANOTHER INCIDENT THAT SEEMED INSIGNIFICANT AT THE TIME: ABOUT 2 MONTHS AGO, WHEN ACCELERATING TO GO UP A HILL, THE CAR DID NOT RESPOND AND CRAWLED EXTREMELY SLOW UPHILL, BUT WAS OK WHEN BACK ON FLAT GROUND. RECENTLY RECEIVED LETTER FROM FORD ABOUT A RECALL REPAIR FOR PROBLEM WITH THROTTLE BODY,CAUSING CAR TO LOSE POWER, AND TO BRING IT IN FOR A CALIBRATION UPGRADE. UPGRADE IS TO GIVE SLIGHTLY MORE POWER IF YOU SHOULD HAVE PROBLEM, BUT DOES NOT CORRECT PROBLEM SINCE NOT ALL CARS WILL EXPERIENCE LOSS OF POWER. WENT TO DEALER AFTER I HAD LOST POWER, ASKING FOR REPLACEMENT OF THROTTLE BODY SINCE I HAD AN "INCIDENT" AS DESCRIBED IN RECALL. THEY ONLY DID A CALIBRATION UPGRADE SINCE THEY COULD "NOT DUPLICATE THE PROBLEM" AT REPAIR SHOP.COMPUTER DIAGNOSTICS DID NOT RECORD A PROBLEM WITH THROTTLE BODY. SAID "NO CODES IN PCM. RE-FLASHED PCM, RETURN TO CUSTOMER". THE INCIDENT THAT HAPPENED TO ME WAS REAL, AND POTENTIALLY VERY DANGEROUS. HAD I BEEN OUT ON THE BUSY HIGHWAY, IT COULD HAVE BEEN FATAL. I FEEL THAT IF FORD KNOWS THERE IS A PROBLEM AND REFUSES TO CORRECT IT WHEN A PROBLEM IS REPORTED, THEY ARE BEING NEGLIGENT. I WANTED TO SOMEHOW DOCUMENT WHAT HAPPENED TO ME, SINCE I FEEL THE CAR IS UNSAFE TO DRIVE, AND THIS PROBLEM WILL LIKELY HAPPEN AGAIN.FORD KNOWS ABOUT THE PROBLEM, BUT IF THEY CAN'T TRUST WHAT IS BEING REPORTED BY A CUSTOMER,THE SAFETY OF ANYONE WHO OWNS ONE OF THESE CARS IS BEING COMPROMISED. THIS IS A VERY DANGEROUS ISSUE. *TR
Fuel/propulsion system, Jun 10, 2014
I STARTED SMELLING GASOLINE EVERY TIME I WOULD GET OUT OF MY CAR OR WALK TOWARDS IT. I WAS UNDER THE IMPRESSION I HAD "SPILLED SOME", BUT ON 6/9/2014 I NOTICED A PUDDLE OF SOMETHING IN MY DRIVEWAY. I PROCEEDED TO SMELL IT AND NOTICED IT WAS GASOLINE. SO I LOOKED UNDER MY CAR AND REALIZED THAT IT HAD A GAS LEAK. I THEN STARTED LOOKING ONLINE TO SEE IF THERE WAS A RECALL FOR THIS, BUT UNFORTUNATELY ONLY THE 2013 MODELS HAVE BEEN RECALLED FOR THIS ISSUE. MY CAR IS NOT A 2013, BUT IT IS A 2010 AND IT APPEARS TO HAVE THE SAME ISSUE THAT THESE CARS HAVE HAD. THIS PROBLEM NEEDS TO BE LOOKED INTO FOR THE SAFELY OF THE CONSUMER. I HAVE SCHEDULED AN APPOINTMENT WITH A LOCAL DEALER, BUT IT WORRIES ME THAT I HAVE BEEN DRIVING WITH MY LIFE JUST ONE LITTLE SPARK AWAY FROM MY CAR CATCHING ON FIRE. *TR
Power train, Electrical system, Fuel/propulsion system, May 22, 2014
WHILE DRIVING AT 65 MPH THE ENGINE DROPS TO IDLE. YOU HAVE TO PULL OVER ON THE SHOULDER AND RESTART THE CAR. *TR
Fuel/propulsion system, May 19, 2014
AS I WAS DRIVING I SUDDENLY LOST POWER AND THERE WAS NO RESPONSE WHEN I PUSHED ON THE GAS PEDDLE. THE CAR WAS SHAKING AND MAKING NOISES. I WAS ABLE TO CONTINUE DRIVING AFTER I PUT THE CAR IN PARK AND REMOVED THE KEY FOR A FEW SECONDS. A FEW DAYS LATER THIS HAPPENED A SECOND TIME. I WAS DRIVING ABOUT 10 MILES AN HOUR AND THE CAR AGAIN LOST POWER AND WAS SHAKING AND MAKING NOISES. AGAIN I REMOVED THE KEY AND WAITED A FEW SECONDS AND WAS ABLE TO START THE CAR AND DRIVE NORMALLY. THE THIRD TIME THIS HAPPENED THE CAR SUDDENLY ACCELERATED AND LURCHED FORWARD. I HAD THE CAR TOWED TO MY MECHANIC AND HE SAID HE CLEANED THE THROTTLE. HE COULD FIND NOTHING ELSE WRONG. *JS
Engine, Fuel/propulsion system, Apr 15, 2014
APPROXIMATELY TWO YEARS AGO, I WAS DRIVING DOWN RT 28 IN FAIRFAX, VA. I WAS GOING ABOUT 60 MPH WHEN MY CAR TURNED OFF. NO POWER STEERING, NO BRAKES, TO SPEED. THE CAR BEHIND ME SLAMMED ON HIS BRAKES AND NARROWLY MISSED REAR ENDING ME. I MADE IT OVER TO THE SHOULDER. I TOOK MY CAR TO KOONS FORD STERLING, THEY TOLD ME IT WAS THE THROTTLE BODY. I CALLED FORD MOTOR CUSTOMER RELATIONSHIP CENTER AND TOLD THEM WHAT HAPPENED AND ALSO TOLD THEM THAT I GOGGLED IT AND FOUND MANY OTHER PEOPLE COMPLAINING ABOUT THE SAME THING. I WAS TOLD THAT FORD HAD NO KNOWLEDGE OF PROBLEMS WITH THE THROTTLE BODY. I PAID TO HAVE THE WORK DONE. FAST FORWARD...............THREE WEEKS AGO WE RECEIVED A LETTER FROM FORD TELLING US THAT THE THROTTLE BODY WAS NOW BEING RECALLED AND IF WE HAVE ALREADY HAD THE WORK DONE, WE SHOULD TAKE THE RECEIPT UP TO THE DEALERSHIP FOR OUR REFUND. WELL THAT WAS ON APRIL 1. STILL NOTHING. EACH TIME I CALL I'M TOLD THAT IT'S STILL UNDER REVIEW. ASIDE FROM THE FACT THAT I PROBABLY WILL NEVER GET A REFUND, I'M WONDERING HOW MANY PEOPLE DIED FROM THIS. IT TOOK FORD 2-3 YEARS TO DO THIS RECALL. *TT
Electrical system, Structure, Vehicle speed control, Fuel/propulsion system, Mar 7, 2014
I WAS DRIVING THE ROAD AROUND 50 MPH.,WHEN SUDDENLY MY CAR WAS IDLING! I TRIED TO PUSH THE GAS BUT THE CAR WAS NO POWER I GEAR OFF TO THE SIDE OF THE ROAD. I PUT THE CAR TO PARK. AFTER I RESTART MY CAR AND SEEMS NOTHING WAS WRONG WITH IT.I TOOK MY CAR TO FORD DEALER SCHWABENGARAGE AG STUTTGART-VAIHINGEN GERMANY / GARAGE TO LOOK WHAT IS WRONG WITH IT, THEY DIDN'T SEE ANYTHING WRONG WITH IT. SO I DROVE MY CAR AGAIN, MY BOYFRIEND SEARCH THE PROBLEM AND FOUND OUT THAT THE THROTTLE BODY IS NOT WORKING RIGHT ,BUT THE DEALER COULDN'T SEE THE PROBLEM. MY BOYFRIEND ORDER THE PARTS ANYWAY BECAUSE I CAN FEEL THAT MY CAR IS GOING TO BREAK DOWN AGAIN. I WAS DRIVING THIS MORNING WITH MY TWO KIDS WHEN MY CAR LOSE POWER AGAIN. I TURNED IT OFF AND START AGAIN AND AFTER 100 METERS IT DID THE SAME AGAIN. I WAS TERRIFIED AND PRAY HARD THAT THE OTHER CAR WILL NOT HIT US. I TOOK MY CAR TO AAFES / MILITARY INSTALLATION CAR CARE WITH THE PARTS WE PURCHASED AND REPLACED THE THROTTLE BODY. I DROVE MY CAR HOME TODAY AND GOT HOME SAFELY. I FOUND OUT THAT FORD FUSION HAS BEEN HAVING THIS PROBLEM. *TR
Fuel/propulsion system, Jan 31, 2014
AFTER GAS FILL UP. CAR DIFFICULT TO START. TAKES SEVERAL TRIES TO GET IT GOING AND THEN STUMBLES AND RUNS ROUGH FOR A WHILE. WHEN CAR WAS NEW IT DID IT A FEW TIMES. INCIDENT OCCURRED MORE AND MORE AS MILES INCREASED. BY 90,000 MILES, IT ALMOST ALWAYS HAPPENS. *TR