2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
484 reports, newest first. Show all
Fuel/propulsion system, Dec 18, 2013
THE VEHICLES ENGINE ACTS AS IF IT WERE GOING TO SHUT DOWN OR STALL, AND GOES INTO "LIMP MODE." THIS HAS HAPPENED SEVERAL TIMES. THIS HAS HAPPENED SEVERAL TIMES INTERMITTENTLY WITHOUT WARNING. ONCE ON A 2 LANE HIGHWAY WHERE WE WERE NEARLY STRUCK FROM BEHIND! *TR
Power train, Fuel/propulsion system, Dec 13, 2013
THIS IS THE SECOND TIME THIS IS HAPPENING ON MY SONS CAR. IT HAPPENED FIVE TIMES TODAY WHILE DRIVING HOME FROM HIS UNIVERSITY FOR CHRISTMAS BREAK. EACH TIME IT HAPPENS, THE "WRENCH LIGHT" APPEARS AND THEN THE CAR LOSES POWER. HE HAD TO PULLOVER ON THE HWY EACH TIME AND RESTART THE CAR TO GET IT TO RESET. THIS IS VERY DANGEROUS AND IT'S HAPPENING TO MANY FORD FUSIONS AS I'VE BEEN INVESTIGATING THIS ONLINE. MY SON IS ONLY 19 YRS OLD AND IS NOT AN EXPERIENCED DRIVER AND I THOUGHT WE WERE BUYING HIM A DEPENDABLE CAR THAT WE WOULD NOT HAVE TO WORRY ABOUT HIM HAVING PROBLEMS LIKE THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Fuel/propulsion system, Dec 13, 2013
DRIVING AT 70 M.P.H VEHICLE JUST SHUT DOWN. ENGINE WAS AT IDLE AT 1000 RPM BUT VEHICLE WOULD NOT PULL OFF THE ROADWAY. WRENCH LIGHT CAME ON. HAD TO STOP IN THE ROADWAY PUT VEHICLE IN PARK TURN VEHICLE OFF THEN RESTART VEHICLE. VEHICLE RAN LIKE NOTHING HAD HAPPENED. THEN IT STARTED DOING IT OVER AND OVER EVERY 4-5 MILES. N.C.C.C. HAS FILED COMPLAINT. FORD RESPONSE IN THE MOST SEVERE F.M.E.M. MODE FAILURE DRIVER HAD ENGINE POWER TO ALLOW VEHICLE MOBILITY TO MANEUVER TO A SAFE LOCATION. (THIS IS NOT TRUE ) VEHICLE WILL STOP IN THE ROADWAY IT DOES NOT HAVE THE POWER TO PULL THE VEHICLE IT IDLES @ 1000 R.P.M BUT IT WILL NOT MOVE. IF FORD WOULD DRIVE MY FUSION THEY WOULD BUY SOMETHING OTHER THEN A FORD TO DRIVE . RECALL NEEDS TO COME A.S.A.P. BEFORE SOMEONE GETS KILLED. *TR
Vehicle speed control, Fuel/propulsion system, Dec 11, 2013
THIS PROBLEM HAS HAPPENED TWICE WITHIN THE PAST 3 DAYS. AT THE FIRST OCCURRENCE, WE WERE DRIVING RATHER SLOWLY, APPX. 35 MPH. THE CAR LOST POWER WITHOUT WARNING, AND STARTED MISFIRING VIOLENTLY. DEPRESSING THE FUEL PEDAL HAD NO EFFECT. THE YELLOW WRENCH WARNING ICON ON THE DASH WAS LIT. WE WERE GOING DOWN A SLIGHT HILL ON SIDE STREET, SO IT WAS EASY TO DRIFT TO THE SIDE OF THE ROAD. WE PUT THE CAR IN PARK AND ALLOWED IT TO RUN FOR A FEW MINUTES, BUT IT CONTINUED TO MISFIRE AND SEEMED STARVED FOR FUEL. IT DID KEEP RUNNING FOR ABOUT 5-10 MINUTES MORE BEFORE WE SHUT IT OFF. WHILE WAITING FOR THE TOW TRUCK, MY HUSBAND TRIED RESTARTING THE CAR. IT STARTED IMMEDIATELY AND RAN FINE WITH NO WARNING LIGHTS. THE NEXT DAY THE MECHANIC CHECKED IT BUT COULD FIND NO ISSUE OR RECORD OF AN ERROR CODE. HE ADDED "DRY GAS" IN CASE THE PROBLEM WAS DUE TO WATER FREEZING IN THE FUEL LINE. THE WEATHER IS QUITE COLD. THE THIRD DAY (TODAY) I FILLED THE FUEL TANK AND ADDED ANOTHER BOTTLE OF "DRY GAS". I DROVE APPX 35 MILES (IN SEVERAL SEGMENTS) THEN THE PROBLEM HAPPENED AGAIN. THIS TIME I WAS IN TRAFFIC, GOING APPX 55 MILES PER HOUR. THE BEHAVIOR WAS IDENTICAL: PRONOUNCED MISFIRING, NO POWER, FUEL PEDAL HAD NO EFFECT, WRENCH WARNING LIGHT ON. I WAS FORTUNATE TO HAVE BARELY ENOUGH MOMENTUM TO GET MOST OF THE WAY OFF THE HIGHWAY. THIS TIME I RESTARTED THE CAR AFTER ABOUT 10 SECONDS. AGAIN, IT STARTED RIGHT UP AND I WAS ABLE TO DRIVE THE FINAL 6 MILES OF MY COMMUTE. IN RESEARCHING THE PROBLEM, IT SEEMS THAT THE CAUSE MAY BE THE THROTTLE ASSEMBLY. WE WILL BE TAKING THE CAR BACK TO THE REPAIR SHOP AND I WILL BE HAPPY TO REPORT BACK ON THE RESOLUTION. *TR
Vehicle speed control, Fuel/propulsion system, Dec 3, 2013
CAR DRIVING FINE WHEN IT SUDDENLY LOSES ALL THROTTLE RESPONSE. THE LITTLE ORANGE WRENCH LIGHT COMES ON. PULLED CAR OVER TO THE SHOULDER AND TURNED OFF THE IGNITION. WHEN I TURNED THE CAR BACK ON, IT BEGAN WORKING AGAIN. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST INCIDENT WAS A FEW WEEKS AGO. VERY DANGEROUS TO LOSE THROTTLE RESPONSE. UPON CHECKING INTERNET IT APPEARS THAT THIS PROBLEM IS NOT UNCOMMON. YOU NEED TO LOOK INTO THIS AND GET FORD ISSUE A RECALL. *TR
Power train, Fuel/propulsion system, Dec 2, 2013
WAS TRAVELING ON 696 IN DETROIT AREA AT 70 MPH WHEN MY 2010 FORD FUSION SUDDENLY LOST 'POWER' TO THE POWER TRAIN, IT LOST ALL VELOCITY AND THE ABILITY TO ACCELERATE. IT WENT FROM 70 MPH TO 0 MPH IN SECONDS! I HAVE NEVER BEEN SO SCARED FOR MY LIFE AS I WAS AT THAT MOMENT WATCHING CARS 'JUMP' LANES TO AVOID REAR ENDING ME DUE MY SUDDEN LOSS OF POWER. I THANK GOD I WAS ABLE TO CROSS MULTIPLE LANES MAKING NEAR THE SHOULDER AS THE VEHICLE CAME TO A STOP! THE ENGINE WAS STILL RUNNING BUT LIST ABILITY TO MOVE. DEALERSHIP CHARGED $600 TO REPAIR MY VEHICLE WHICH WAS 2 WEEKS OUT OF WARRANTY WITH 30,000 MILES! WHEN ASKED WHAT HAPPENED THE SERVICE MANAGER SAID SOMETIMES PARTS GO BAD. AFTER READING ABOUT THE ISSUE, IT SOUNDS BIGGER PROBLEM THAN THAT. LET ME KNOW WHAT INFO YOU NEED. *TR
Vehicle speed control, Fuel/propulsion system, Nov 25, 2013
THE PROBLEM I AM ABOUT TO DESCRIBE HAS HAPPENED TWICE WITHIN 5 DAYS. TRAVELING DOWN THE INTERSTATE SUDDEN LOSS OF POWER WITH NO RESPONSE FROM THE THROTTLE. YELLOW WRENCH LIGHT CAME ON RPM'S WENT TO 1000 EACH TIME. AFTER PULLING OVER AND SHUTTING THE CAR OFF AND THEN RESTARTING THE ENGINE BOUNCED AND COUGHED AND THEN RAN NORMAL WITH NO YELLOW WRENCH. I HAVE CALLED FORD AND WILL HAVE THE PROBLEM TAKEN CARE OF TOMORROW. HOW COME THEY ALL KNOW IT'S A THROTTLE BODY PROBLEM BUT FORD IS NOT ADDRESSING THE SAFETY ISSUE WITH CUSTOMERS. IT IS ALL OVER THE INTERNET AN OBVIOUS KNOWN PROBLEM. TOYOTA GOT KILLED FOR SUDDEN ACCELERATION BUT FORD DOES NOTHING FOR SUDDEN LOSS OF POWER. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Nov 17, 2013
I WAS ON AN ON RAMP ON THE WAY IN TO WORK IN THE MORNING WHEN MY VEHICLE LOST PROPULSION. I WAS ACCELERATING AND THEN THE ACCELERATOR BECAME UNRESPONSIVE AND THE ENGINE IDLED ROUGHLY BETWEEN 750-1000 RPM. THE 'WRENCH' LIGHT CAME IN AND I WAS ABLE TO ROLL TO THE SIDE OF THE FREEWAY. I TURNED OFF AND RESTARTED MY VEHICLE AND THE MALFUNCTION HAD APPARENTLY CLEARED AS THE ISSUE HAS YET TO RETURN, BUT WILL. I SAY 'WILL RETURN' BECAUSE THE EXACT SAME THING HAPPEN 23SEP WHILE ON THE FREEWAY TRAVELING 35MPH DURING MORNING RUSH HOUR. I BROUGHT THE VEHICLE TO THE LOCAL FORD DEALERSHIP FOR A DIAGNOSTIC TEST ($) AND THEY FOUND NOTHING AND HAD NO IDEAS AS TO THE POTENTIAL CAUSE. I WAS WILLING TO ACCEPT IT AS A FLUKE, BUT NOW THAT IT HAS HAPPENED AGAIN I KNOW THERE MUST BE A PROBLEM. I AM HESITANT TO RETURN TO THE DEALERSHIP FOR ANOTHER $80 DIAGNOSTIC TEST WHEN IT SEEMS THAT THIS IS A PREVALENT ISSUE... (NEARLY 95% OF THE COMPLAINTS OF THIS VEHICLE ON THIS WEBSITE). IS THERE A RECALL IN THE WORKS FOR THIS VEHICLE MALFUNCTION? *TR
Fuel/propulsion system, Nov 5, 2013
I WAS DRIVING AT ABOUT 40 MPH DOWN A VERY BUSY MAIN STREET IN OKEMOS, MI WHEN MY CAR JUMPED AND A WRENCH LIGHT CAME ON IN THE DASHBOARD THEN MY CAR DECELERATED RAPIDLY AND WOULDN'T MOVE. MY CAR STALLED IN THE MIDDLE OF THIS BUSY STREET...I WAS LUCKILY ABLE TO COAST INTO THE NEAREST PARKING LOT BEFORE IT HIT 0. WHEN I ARRIVED TO THE DEALERSHIP I WAS INFORMED THAT THIS WAS A THROTTLE BODY FAILURE. I HAVE BEEN READING THAT THIS IS A COMMON PROBLEM IN FORD CARS FROM 2010 AND I THINK THIS IS EXTREMELY DANGEROUS. ORDINARILY AT THIS TIME I WOULD HAVE BEEN DRIVING 70+ ON THE HIGHWAY HOME FROM WORK IT JUST SO HAPPENED (LUCKILY) THAT I NEEDED TO STOP AT THE MALL ON MY WAY HOME. I SHUDDER TO IMAGINE WHAT WOULD HAVE HAPPENED ON THE BUSY HIGHWAY GOING 70 WHEN MY CAR STALLED...IT WAS SCARY ENOUGH AT 40 MPH. I THINK THIS IS A SAFETY ISSUE IN THE 2010 FORD FUSION THAT SHOULD BE ADDRESSED. THIS COULD BE DEADLY. *TR
Engine and engine cooling, Fuel/propulsion system, Nov 4, 2013
VEHICLE ALMOST STALLED LIKE IT WAS STARVING FOR GAS. HAS DONE IT SEVERAL TIMES WHILE DRIVING NORMAL HIGHWAY SPEEDS. *TR
Electrical system, Fuel/propulsion system, Nov 3, 2013
MY 2010 FORD FUSION SE V6 FLEX FUEL HAS QUIT ABOUT SIX TIMES OVER THE PAST TEN DAYS. THE FIRST DISTRESSING INCIDENT OCCURRED ABOUT 9 P.M. ON AN ISOLATED COUNTY ROAD WITH MY 4-YEAR-OLD GRANDSON IN THE CAR. WE WERE TRAVELING ABOUT 50 MPH WHEN WITHOUT WARNING THE CAR STALLED & SEEMED TO LOSE POWER IN THE MIDDLE OF THE ROAD. THE CAR QUIT PULLING, A WRENCH INDICATOR LIGHT LIT UP ON THE DASH, THEN STARTING BUCKING & IDLING ERRATICALLY. I PULLED ONTO THE SHOULDER & TURNED OFF THE KEY. I RETRIED THE IGNITION & CAR RESTARTED. AFTER MAKING SURE IT WOULD CONTINUE TO RUN, I PULLED BACK OUT & CONTINUED HOME. THE FORD DEALERSHIP HAD JUST CHECKED THIS CAR 3 WKS BEFORE FOR "FUEL INLET LIGHT" ISSUE. TOLD THAT THE NECK OF THE GAS LINE LEAKS AIR/WATER (CAR WAS DESIGNED/SOLD W/OUT A GAS CAP WHICH CAUSES THAT LIGHT & CHECK ENGINE TO LIGHT UP). WE BELIEVED THAT THIS WAS THE CAUSE OF PROBLEM, ONCE AGAIN, OR PERHAPS I HAD GOTTEN SOME BAD GAS. WE HAD BEEN TO TOWN, ADDED FUEL CLEANER, FILLED THE TANK & HAD NO PROBLEMS WITH IT. THEN MY MOTHER-IN-LAW PASSED AWAY TWO DAYS LATER & THE CAR QUIT OUT OF STATE ON A BUSY INTERSTATE HWY! WE ALMOST DIDN'T GET IT OUT OF THE ROAD & ACTED LIKE IT WAS NOT GOING TO RESTART THAT TIME. LATEST EPISODE WAS ON THE WAY HOME FROM FUNERAL (ABT 40 MLS AWAY), IT QUIT AGAIN AT 11 P.M. THAT NIGHT. NOW WE'VE BEEN INFORMED THAT THROTTLE BODY IS GOING OUT. THIS IS NOT ONLY OUTRAGEOUS FOR MILEAGE ON IT, BUT INCREDIBLY HAZARDOUS TO ME, MY FAMILY, AND OTHER DRIVERS ON THE ROAD! GIVEN THE SHEAR NUMBER OF RECORDED COMPLAINTS/INCIDENTS (FOR THE SAME PROBLEM) SEEN HERE AS WELL AS IN RESEARCHING ONLINE, FORD SHOULD RECALL THESE VEHICLES BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. I HAVE BEEN A FAITHFUL FORD CUSTOMER ALL MY LIFE, BUT I AM THINKING OF TRADING IT IN ON ANOTHER MAKE & MODEL ALTOGETHER! I HAVE JUST ABOUT LOST FAITH AND TRUST IN FORD MOTOR COMPANY. *TR
Fuel/propulsion system, Nov 1, 2013
I JUST GOT OFF I-59 SOUTH AND WAS HOLDING ACCELERATION AT AROUND 25MPH WHEN WITHOUT ANY INDICATIONS OF TROUBLE, I GET AN ORANGE WRENCH WARNING LIGHT ON THE DASH. THE GAS PEDAL QUITS RESPONDING AND I LOSE ALL ACCELERATION. THE ENGINE BEGINS LOSING POWER DOWN TO A ROUGH IDLE. I PULL OFF THE MAIN ROAD AND TURN THE CAR OFF. I TRIED TURNING IT BACK ON WITH NO CHANGE. I TRIED TURNING IT OFF AND ONE MORE TIME AND IT RESET AND DROVE OKAY TO WORK, ANOTHER MILE AND A HALF. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 25, 2013
MY 2010 FORD FUSION *JUST* TURNED 30K MILES;THE BASIC WARRANTY ENDED 7/31/13. ON 10/13 DRIVING 60 MPH ON I-95 IN THE MIDDLE LANE IN HEAVY TRAFFIC THE CAR SUDDENLY STALLED-NO ENGINE POWER/RESPONSE WHEN I PRESSED ON THE ACCELERATOR. A WRENCH LIGHT WAS LIT ON MY DASH. WITH NO ENGINE POWER TO QUICKLY PULL OVER, I WAS AFRAID OF BEING HIT & BARELY COASTED OVER 3 LANES TO THE BREAKDOWN LANE. I CAME TO A COMPLETE STOP & IT STARTED BUCKING.I REALIZED THE CAR HAD NOT STALLED--IT HAD LOST ENGINE POWER. I PUT IT IN PARK, TURNED THE IGNITION OFF & ON TO START THE CAR. IT STARTED FINE, IDLED FINE, NO WRENCH LIGHT LIT; I EASED MY WAY BACK INTO TRAFFIC. ALMOST IMMEDIATELY THE SAME THING HAPPENED: THE CAR SEEMED TO STALL-LOST ALL ABILITY TO ACCELERATE.THE WRENCH LIGHT WAS LIT; THIS TIME THE ENGINE LIGHT WAS LIT.FORTUNATELY, I WAS IN THE RIGHT-HAND LANE & COULD COAST INTO THE BREAKDOWN LANE; THE CAR STARTED BUCKING AGAIN. I AGAIN PUT THE CAR IN PARK, TURNED THE IGNITION COMPLETELY OFF & ON AGAIN TO START THE CAR. AGAIN, THE CAR SEEMED TO RUN FINE, THE WRENCH LIGHT WENT OUT, & THE ENGINE LIGHT STAYED LIT. I GINGERLY REENTERED TRAFFIC & DROVE HOME SLOWLY IN THE RIGHT-HAND LANE.MY MECHANIC RETRIEVED A SERVICE CODE OF P2111 WHICH IS THE THROTTLE BODY ASSEMBLY. I RESEARCHED-THIS IS KNOWN PROBLEM, THERE HAVE BEEN MANY COMPLAINTS, THERE IS A TSB, & THERE HAS BEEN COMMUNICATION BETWEEN NHTSA & FORD MOTOR COMPANY. I CALLED MY DEALER, EXPLAINED, GAVE THEM THE CODE, TOLD THEM WHAT I FOUND & THAT IT SHOULD FALL UNDER THE EMISSIONS DEFECT WARRANTY (IT IS TECHNICALLY AN EMISSIONS DEFECT), IT IS A KNOWN ISSUE AND SINCE MY CAR WAS BARELY OUT OF THE BUMPER-TO-BUMPER WARRANTY & ONLY HAS 30,000 MILES ON IT, IT WAS A GOODWILL MATTER.FEARFUL OF BREAKING DOWN AGAIN I HAD THE CAR TOWED ~30 MILES TO THE DEALER.THEY SAID IT WAS THE THROTTLE BODY ASSEMBLY & IT WAS NOT COVERED BY WARRANTY. THE REPAIR COST WOULD BE $420.58!! *TR
Vehicle speed control, Fuel/propulsion system, Oct 21, 2013
DRIVING ON HIGHWAY TO VACATION, AFTER 1 HOUR MY CAR BEGAN TO SHAKE AND SLOW DOWN. CAR DID NOT RESPOND TO GAS PEDAL AND CONTINUED TO DECELERATE ON ONE LANE HIGHWAY. DUE TO NO PULL OFF AREA HAD TO CONTINUE ON HWY WITH POSSIBILITY OF CRASH IMMINENT. CEL LIGHT CAME ON AND WRENCH LIGHT CAME ON. PULLED OFF HWY AND AT STOP CAR SHAKE AND STALLED. AFTER A FEW MINUTES RESTARTED CAR AND CONTINUED TRIP. CAR REPEATED SEQUENCE OF EVENTS 3 MORE TIMES BEFORE REACHING DESTINATION. ON RETURN HOME NEXT DAY CAR REPEATED SEQUENCE. CAR REMAINED OFF FOR 15 MINS DURING WHICH TIME I PRESSED THE RESET BUTTON. CAR RESTARTED AND DID NOT STALL AND RETURNED HOME. NEXT DAY I TOOK CAR INTO DEALER. MY CAR STALLED 3 TIMES ON THE HIGHWAY ON TRIP TO DEALER. AFTER THROTTLE BODY WAS REPLACED, HAD INCIDENT WITH ENGINE RACING TO 6 RPMS. *TR
Vehicle speed control, Fuel/propulsion system, Oct 18, 2013
WHILE DRIVING MY VEHICLE ON THE HIGHWAY THE THROTTLE RESPONSE BECAME VERY UNRESPONSIVE, AND THE CAR SHUT OFF AT SPEED OF APPROXIMATELY 55MPH LEAVING MY WIFE AND INFANT DAUGHTER TO SLOWLY DRIFT OFF THE ROAD AT THE BEST POSSIBLE PLACE. THERE WAS A "SHUTTERING" OF THE VEHICLE, AND POOR THROTTLE RESPONSE BEFORE IT SHUT OFF WHILE AT OPERATING SPEED. *TR
Power train, Fuel/propulsion system, Oct 15, 2013
MY SIXTEEN YEAR OLD SON WAS DRIVING ON THE HIGHWAY WHEN A "WRENCH" LIGHT CAME ON (IN THE DASH) AND THE CAR LOOSES ALL POWER AND DOES NOT RESPOND TO THE ACCELERATOR. RESTARTING THE CAR AFTER PULLING OVER RESULTS IN NORMAL OPERATION. UPON RESEARCHING THE ISSUE IT TURNS OUT THE THROTTLE PLATE NEEDS TO BE REPLACED. THIS PROBLEM IS NOT THE RESULT OF ABUSE OR DIFFICULT DRIVING CONDITIONS AND IS AN EXTREME SAFETY HAZARD. I AM CONFIDENT IT IS ONLY A MATTER OF TIME BEFORE SERIOUS INJURY RESULTS FROM SUCH LOSS OF CONTROL WITHOUT WARNING OR INDICATION. A SEARCH ON THE INTERNET REVEALS HUNDREDS (OR MORE) OF THE SAME ISSUE ON THE SAME CAR WITHIN THE SAME MILEAGE RANGE - ABOUT 66,000. THIS PROBLEM SHOULD BE SUBJECT TO RECALL. *TR
Vehicle speed control, Fuel/propulsion system, Oct 14, 2013
I WAS SITTING AT A RED LIGHT WITH MY 21 MONTH OLD SON IN THE BACK SEAT. WHEN THE LIGHT TURNED GREEN I PRESSED ON THE ACCELERATOR AND PROCEEDED INTO THE INTERSECTION. THE CAR "STALLED" AND STOPPED MOVING. IT DID NOT DIE BUT I COULD NOT ACCELERATE AND WE WERE LEFT SITTING IN THE MIDDLE OF THE INTERSECTION WITH NO MOVEMENT. THE CAR CONTINUED TO IDLE AND YOU COULD FEEL IT TRYING TO GO BUT IT WOULDN'T AND I WAS LEFT TRYING TO COAST OUT OF THE MIDDLE OF A BUSY HIGHWAY. I EVENTUALLY MANAGED TO COAST TO THROUGH THE INTERSECTION WHERE I PULLED OFF ONTO THE SHOULDER OF THE ROAD. WHEN I WOULD STEP ON THE GAS THE CAR WOULD SLIGHTLY "LURCH" LIKE IT WAS TRYING TO GO BUT IT WASN'T GETTING ANY GAS AND THE RPMS WOULD NOT CLIMB (SO NOT THE TRANSMISSION). INSTEAD THE NEEDLE ON THE RPM WOULD BOUNCE SLIGHTLY UP AND DOWN AS THE CAR TRIED TO MOVE FORWARD. ONCE I PUT THE CAR IN PARK, TURNED IT OFF AND RESTARTED IT, THE CAR PROCEEDED TO OPERATE FINE BUT CONTINUED TO HESITATE WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION. *TR
Vehicle speed control, Fuel/propulsion system, Oct 13, 2013
MY WIFE WAS MERGING INTO TRAFFIC ON A MAIN HIGHWAY, WHILE ACCELERATING THE CAR ENTERED "LIMP HOME MODE" AND SHE WAS UNABLE TO ACCELERATE. SHE MANAGED TO PULL OFF ONTO THE SHOULDER AND RESTART THE VEHICLE WHICH RESET THE PROBLEM. THIS WAS A COUPLE OF WEEKS AGO, TODAY DURING NORMAL DRIVING THE PROBLEM RECURRED AND SHE WAS LEFT WAITING ON THE SIDE OF THE ROAD, WE WERE AGAIN ABLE TO RESET THE PROBLEM AND GET THE CAR HOME. THE DRIVE WAS LESS THAN 10 MILES AND THE PROBLEM RECURRED ONCE. SINCE THEN WHILE TRYING TO DIAGNOSE THE PROBLEM I HAVE DRIVEN THE CAR LESS THAN 20 MILES AND THE PROBLEM HAS RECURRED NUMEROUS TIMES. THIS CAR DOSE NOT HAVE BAD WEATHER FLOOR MATS. *TR
Vehicle speed control, Electronic stability control (ESC), Fuel/propulsion system, Oct 10, 2013
UPON ATTEMPTED ACCELERATION FROM 43 MPH THE CAR MADE A LOUD "POPPING" NOISE. THE CAR IMMEDIATELY SLOWED AND THE ACCELERATOR BECAME UNRESPONSIVE. THE CAR ALSO BEGAN SHAKING AND JERKING. THE LONGER THE CAR REMAINED ON THE MORE VIOLENT THE SHAKING BECAME. THE SECOND INCIDENT OCCURRED DURING ACCELERATION ONTO A HIGHWAY. CAR AGAIN SLOWED AND WOULD NOT RESPOND TO PRESSING THE GAS PEDAL AND STARTED SHAKING AND JERKING AGAIN. BOTH TIMES I NEARLY AVOIDED DRIVING INTO ONCOMING TRAFFIC OF 55+ MPH. *TR
Vehicle speed control, Engine, Fuel/propulsion system, Oct 8, 2013
WE WERE DRIVING DOWN A BUSY ROAD WHEN WE SUDDENLY LOST ACCELERATION AND COULD NOT MOVE TO SAFETY. THE WRENCH LIGHT CAME ON AND WE HAD TO GET TOWED. WE LATER FOUND OUT THAT IT WAS THE THROTTLE BODY, WHICH WAS A COMMON, KNOWN PROBLEM WITH THIS PARTICULAR MODEL. *TR
Vehicle speed control, Fuel/propulsion system, Oct 7, 2013
SPONTANEOUS THROTTLE BODY FAILURE MULTIPLE TIMES OVER THE COURSE OF ONE WEEK. ON THE HIGHWAY, IN A PARKING LOT AND DRIVING DOWN A NORMAL STREET. CAR STALLED AND LURCHED FORWARD REPEATEDLY. HAD TO QUICKLY PULL OVER WHILE COASTING WITH NO ABILITY TO ACCELERATE, THEN TURN THE CAR OFF, THEN TURN IT BACK ON TO CONTINUE DRIVING. VERY DANGEROUS. FORD DEALERSHIP REPLACED THROTTLE BODY TODAY AT COST OF $100 OUT OF MY POCKET. I DRIVE A 2010 FORD FUSION. *TR
Vehicle speed control, Fuel/propulsion system, Oct 5, 2013
TRAVELING ON THE PA TURNPIKE THE ENGINE JUST STALLED. WE HAD TO NEGOTIATED TO THE SIDE OF THE ROAD WITH NO ABILITY TO NEGOTIATE AROUND TRAFFIC. NOTIFIED FORD AND SANDS RED HILL FORD AND THEY SAID THERE WAS NOTHING WRONG. IT HAPPENED AGAIN TRAVELING AROUND 45MPH. I SAW COMPLAINTS ONLINE (WEB) AND PAID SANDS TO HAVE THEM REPLACE THE THROTTLE BODY. AFTER REPLACEMENT THE PROBLEM WAS FIXED. THE COST WAS 385.51. *TR
Electrical system, Vehicle speed control, Fuel/propulsion system, Oct 5, 2013
WHILE MERGING ONTO THE INTERSTATE, THE CAR'S ACCELERATION STOPPED AND THE CAR WOULD NOT ACCELERATE, FOUND OUT THE THROTTLE BODY WAS FAILING. *TR
Vehicle speed control, Fuel/propulsion system, Oct 4, 2013
TRAVELING NORTH BOUND ON INTERSTATE 77. HEAVY (5PM) TRAFFIC. I WAS IN THE RIGHTMOST LANE. WITHOUT WARNING THROTTLE RESPONSE DIED. THE ACCELERATOR PEDAL HAD NO EFFECT ON THE RPM. ENGINE WENT TO A ROUGH IDLE SPEED (VARYING BETWEEN 800 AND 1500 RPM). I WAS FORCED TO COAST THE VEHICLE TO THE RIGHT HIGHWAY MARGIN. STOPPED THE CAR. TURNED OFF IGNITION. WAITED 60 SECONDS TO COMPOSE MYSELF. CAR THEN STARTED AND RAN FLAWLESSLY. I THEN DROVE STRAIGHT TO THE FORD DEALER WHERE I BOUGHT THIS CAR / BRAND NEW IN 2010. (APPROXIMATELY 5 MILES AWAY FROM WHERE IT DIED). A CURSORY INTERNET SEARCH REVEALS THAT FORD HAS REPLACED OVER 27,000 FUSION THROTTLE BODIES ON 2010'S, UNDER WARRANTY. MY CAR IS 6 MONTHS OUT OF WARRANTY, SO DEALER SAID TOUGH LUCK. I HAD TO PAY $438.80 FOR REPAIR. "REGULATORS AND FORD HAVE LOGGED MORE THAN 1,000 COMPLAINTS. CONSUMER ADVOCATES IN NORTH CAROLINA CONVINCED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO BEGIN AN INVESTIGATION, BUT IN SIX MONTHS, THE CASE HASN'T MOVED PAST THE PRELIMINARY STAGE." PLEASE TELL ME THAT FORD WILL BE COMPELLED TO FIX THIS KNOWN ISSUE. I READ ONLINE THAT FORD DOES NOT CONSIDER THIS TO BE A SAFETY ISSUE. THAT IS ABSURD. I FEEL VERY LUCKY THAT I DID NOT CAUSE A MAJOR TRAFFIC ACCIDENT. IT?S ONLY A MATTER OF TIME TILL SOMEONE DIES! *TR
Fuel/propulsion system, Oct 1, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE FUEL TANK WAS LEAKING. THE CONTACT WOULD ONLY REFUEL THE VEHICLE TO HALF FULL TO AVOID A FUEL LEAK. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V227000 (FUEL SYSTEM, GASOLINE) THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 135,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 137,000.