2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, Engine, Dec 17, 2013
MY CAR, 2010 FORD FUSION SE, HAS NOW STALLED ON ME THREE TIMES WITH IN THE MATTER OF 3 MONTHS. THE FIRST TIME IT STALLED I WAS PULLING ONTO A MAIN ROAD AND TAKING A LEFT, HAVING TO CROSS BOTH LANES AND IT STALLED AS SOON AS I TRIED TO ACCELERATE ACROSS BOTH LANES, I BARELY MADE IT ACROSS BOTH LANES TO PULL OVER AND GET OUT OF THE WAY. THE SECOND TIME WAS SIMILAR EXCEPT I WAS TAKING A RIGHT ONTO A STREET AND COULD PULL RIGHT OVER. THE THIRD TIME IT STALLED ON ME I WAS DRIVING APPROX.. 50MPH OVER A BRIDGE AND HAD TO PULL OVER WHERE THE TRAFFIC WAS COMING ONTO AND OFF OF THE HIGHWAY AND THOUGHT I WAS GOING TO GET HIT. MY CAR IS NOT PAID FOR AND NOW I NEED TO SPEND ALMOST $400.00 RIGHT BEFORE CHRISTMAS... I CAN NOT BELIEVE THIS ISN'T A RECALL AFTER READING OVER 600 SIMILAR SITUATIONS... IF THIS WERE TO RESULT IN AN INJURY OR FATALITY WOULD THAT MAKE IT A RECALL?? *TR
Power train, Dec 16, 2013
LOST POWER IN THE CENTER LANE OF I-75, ALMOST CAUSED A LARGE ACCIDENT. CAR WAS ROUGH IDLING IN MEDIAN. TOOK IT TO A FORD DEALERSHIP,REPLACED THE THROTTLE BODY. FIXED THE PROBLEM. NOW I SEE THERE ARE MANY OTHERS THAT HAVE HAD THE SAME PROBLEM. NEEDS TO BE A RECALL. THIS IS VERY DANGEROUS, I COULD HAVE KILLED SOMEONE! *TR
Power train, Engine, Dec 14, 2013
WAS PULLING OUT OF MY ROAD WHICH IS IN A BAD CURVE, SO YOU NEED ACCELERATION. THE CAR LOST ALL POWER, AND WAS STUTTERING. WRENCH LIGHT ON AND STILL RUNNING JUST A BAD STUTTERING. CAR BARELY MISSES ME IN THE CURVE BECAUSE I DON'T HAVE ENOUGH MOMENTUM TO GET OUT OF THE ROAD. I CUT THE CAR OFF AND RESTART IT, AND IT ACTED LIKE IT DID NOT WANT TO START BUT FINALLY DID. THANK GOD. DROVE IT BACK IN OUR ROAD AND PARKED IT. SCARED ME BAD. THIS IS THE ONLY ISSUE I HAVE HAD WITH THIS CAR. BUT IF I HAD KNOWN ABOUT IT I WOULD NOT HAVE BOUGHT. OVER 400.00 ESTIMATE TO FIX THROTTLE BODY. VERY UPSET THIS CAR HAS 52000 MILES ON IT. *TR
Power train, Fuel/propulsion system, Dec 13, 2013
THIS IS THE SECOND TIME THIS IS HAPPENING ON MY SONS CAR. IT HAPPENED FIVE TIMES TODAY WHILE DRIVING HOME FROM HIS UNIVERSITY FOR CHRISTMAS BREAK. EACH TIME IT HAPPENS, THE "WRENCH LIGHT" APPEARS AND THEN THE CAR LOSES POWER. HE HAD TO PULLOVER ON THE HWY EACH TIME AND RESTART THE CAR TO GET IT TO RESET. THIS IS VERY DANGEROUS AND IT'S HAPPENING TO MANY FORD FUSIONS AS I'VE BEEN INVESTIGATING THIS ONLINE. MY SON IS ONLY 19 YRS OLD AND IS NOT AN EXPERIENCED DRIVER AND I THOUGHT WE WERE BUYING HIM A DEPENDABLE CAR THAT WE WOULD NOT HAVE TO WORRY ABOUT HIM HAVING PROBLEMS LIKE THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Fuel/propulsion system, Dec 13, 2013
DRIVING AT 70 M.P.H VEHICLE JUST SHUT DOWN. ENGINE WAS AT IDLE AT 1000 RPM BUT VEHICLE WOULD NOT PULL OFF THE ROADWAY. WRENCH LIGHT CAME ON. HAD TO STOP IN THE ROADWAY PUT VEHICLE IN PARK TURN VEHICLE OFF THEN RESTART VEHICLE. VEHICLE RAN LIKE NOTHING HAD HAPPENED. THEN IT STARTED DOING IT OVER AND OVER EVERY 4-5 MILES. N.C.C.C. HAS FILED COMPLAINT. FORD RESPONSE IN THE MOST SEVERE F.M.E.M. MODE FAILURE DRIVER HAD ENGINE POWER TO ALLOW VEHICLE MOBILITY TO MANEUVER TO A SAFE LOCATION. (THIS IS NOT TRUE ) VEHICLE WILL STOP IN THE ROADWAY IT DOES NOT HAVE THE POWER TO PULL THE VEHICLE IT IDLES @ 1000 R.P.M BUT IT WILL NOT MOVE. IF FORD WOULD DRIVE MY FUSION THEY WOULD BUY SOMETHING OTHER THEN A FORD TO DRIVE . RECALL NEEDS TO COME A.S.A.P. BEFORE SOMEONE GETS KILLED. *TR
Steering, Power train, Service brakes, Dec 11, 2013, crash
POWER STEERING FAILURE WHILE DRIVING. FORD ADVANCTRAK AWD FAILURE. TOTAL LOSS OF STABILITY/TRACTION CONTROL, ABS, AND STEERING. *TR
Power train, Dec 10, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WOULD NOT ACCELERATE AND LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE .THE FAILURE MILEAGE WAS 64,000. *TR
Fuel system, Gasoline, Power train, Electrical system, Dec 8, 2013
DRIVING ON STRAIGHT AWAY ABOUT 35 TO 40 MPH. LOST POWER IN THE MIDDLE OF THE ROAD WITH NO TIME TO PULL OVER ,PUSH ON GAS PEDAL NOTHING HAPPENED MOTOR NEVER DIED COMPLETELY BUT HAD NO POWER TO MOVE.THEN PUT SHIFTER INTO PARK SHUT OFF VEHICLE WAITED A MINUTE THEN RESTARTED IT ,RAN FINE AFTER THIS FOR THIS 5 MILE TRIP,BUT THIS IS HAPPENING EVERY DIFFERENT TRIP MADE ,EVERY DAY,SOMETIMES MORE THAN ONCE A TRIP ,AT DIFFERENT SPEEDS. *TR
Power train, Engine, Dec 7, 2013
FIRST INCIDENT - I PULLED OUT ONTO A MAIN STREET & THE MOTOR CUT OUT. ALSO WHEN I WAS ON THE INTERSTATE (GOING TO WORK) WAS GOING ABOUT 65 MPH...AND THE MOTOR CUT OUT. I HAD TO PULL OVER ON THE BERM OF THE ROAD- SHUT THE CAR OFF & RESTART IT. THIS IS VERY DANGEROUS AS I CANNOT TELL WHEN IT WILL SHUT DOWN & WHERE I AM AT ON THE HIGHWAY...& IF I CAN GET OFF THE ROAD BEFORE SOMEONE HITS ME! THIS HAS HAPPENED A TOTAL OF 5 TIMES NOW & I AM AFRAID TO DRIVE IT FOR FEAR OF GETTING HIT BY ANOTHER CAR! (A WRENCH SHOWS UP ON THE INSTRUMENT PANEL EACH TIME THIS HAPPENS!) *TR
Power train, Engine, Dec 3, 2013
VEHICLE LOST POWER WHEN DRIVING. THE RPMS WENT TO ABOUT 1000 RPM (JUMPING UP AND DOWN). THIS CAUSED ME TO HAVE TO PULL TO THE SIDE OF THE ROAD. AFTER STOPPING AND RESTARTING THE CAR THE CAR DROVE FINE. THIS HAPPENED A FEW TIMES. LUCKILY I DID NOT HAVE ACCIDENT. I BROUGHT THE CAR IN AND DIAGNOSED BY FORD SERVICE ON NOVEMBER 29 AS FAULTY THROTTLE BODY. THE CAR HAS @ 41339 MILES AND THIS WAS NOT COVERED BY WARRANTY. *TR
Power train, Fuel/propulsion system, Dec 2, 2013
WAS TRAVELING ON 696 IN DETROIT AREA AT 70 MPH WHEN MY 2010 FORD FUSION SUDDENLY LOST 'POWER' TO THE POWER TRAIN, IT LOST ALL VELOCITY AND THE ABILITY TO ACCELERATE. IT WENT FROM 70 MPH TO 0 MPH IN SECONDS! I HAVE NEVER BEEN SO SCARED FOR MY LIFE AS I WAS AT THAT MOMENT WATCHING CARS 'JUMP' LANES TO AVOID REAR ENDING ME DUE MY SUDDEN LOSS OF POWER. I THANK GOD I WAS ABLE TO CROSS MULTIPLE LANES MAKING NEAR THE SHOULDER AS THE VEHICLE CAME TO A STOP! THE ENGINE WAS STILL RUNNING BUT LIST ABILITY TO MOVE. DEALERSHIP CHARGED $600 TO REPAIR MY VEHICLE WHICH WAS 2 WEEKS OUT OF WARRANTY WITH 30,000 MILES! WHEN ASKED WHAT HAPPENED THE SERVICE MANAGER SAID SOMETIMES PARTS GO BAD. AFTER READING ABOUT THE ISSUE, IT SOUNDS BIGGER PROBLEM THAN THAT. LET ME KNOW WHAT INFO YOU NEED. *TR
Suspension, Power train, Wheels, Dec 1, 2013
I OWN A 2010 FORD FUSION SE. SIX WEEKS PRIOR TO NOVEMBER 13, 2013, THE VEHICLE WOULD SPORADICALLY SHAKE OR SOMETIMES JERK! ON THE EVENING OF NOVEMBER 13TH, I WAS DRIVING A SHORT DISTANCE FROM HOME IN THE DARK. I CAME TO COMPLETE STOP AT A VERY BUSY INTERSECTION AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY THREE TIMES AND THEN THE ENGINE STALLED! I WAS STUCK AT A RIGHT TURN LANE WITH NO PLACE TO PULL OVER OR TO LET ANY CARS GO BY! IN FACT MANY DRIVERS BEHIND ME WERE VERY IMPATIENT HONKING THEIR HORNS AND SQUEEZING BY AROUND THE CORNER! AS I WAS PANICKING I NOTICED THE BATTERY AND OIL LIGHT ON AND DID NOT NOTICED ANY OTHER IDIOT LIGHTS ON. I PRESSED ON THE ACCELERATOR AND COULD NOT MOVE, I NOTICED I COULD PUT THE CAR IN GEAR AND LUCKILY I WAS ABLE TO START THE VEHICLE! I WAS ABLE DRIVE AROUND THE CORNER INTO THE GAS STATION, AND ALL OF A SUDDEN THE VEHICLE'S TRANSMISSION JERKED AND MADE A LOUD "CLUNK" NOISE WHILE ACCELERATING LIGHTLY, THE VEHICLE "SURGED" THRU THE GAS STATION, FINDING MYSELF AT A FAST SPEED I HAD TO SLAM ON THE BRAKES! THAT EVENING I WENT ONTO THE INTERNET AND SAW HUNDREDS OF COMPLAINTS ON THE "ELECTRONIC THROTTLE BODY!" ALL OF THESE CUSTOMERS HAD THE SAME EXPERIENCE OR VERY SIMILAR TO MINE! I WAS VERY SCARED TO DRIVE THE CAR TWENTY MILES TO A LOCAL DEALERSHIP. FORTUNATELY THE VEHICLE MADE IT THERE WITHOUT STALLING. THE TECHNICIANS RAN A TEST ON THE "ELECTRONIC THROTTLE BODY"AND TO MY SURPRISE THE VEHICLE PASSED WITH FLYING COLORS. ALSO ONE OF THE TECHNICIANS TOOK THE CAR HOME TO SEE IF IT WOULD HAPPEN AGAIN SO THE EXTENDED WARRANTY WOULD COVER THIS EXPENSE WITH A RENTAL CAR! FOR THE SAFETY OF MYSELF AND OTHERS THE "ELECTRONIC THROTTLE BODY" WAS REPLACED AT MY EXPENSE OF $430.00. I KNEW THE PROBLEM WOULD NOT DISAPPEAR OR GO AWAY OR IMPROVE AND NOBODY'S LIFE IS WORTH A FEW HUNDRED DOLLARS! *TR
Fuel system, Gasoline, Power train, Electrical system, Nov 27, 2013
DRIVING ON HIGHWAY AT APPROXIMATELY 60 MPH WHEN ALL POWER TO THE ENGINE WAS LOST. THE VEHICLE DECELERATED QUICKLY AS I PULLED OVER TO THE SIDE OF THE ROAD. AN ORANGE "WRENCH" LIGHT WAS ILLUMINATED ON THE DASH, BUT NO CHECK ENGINE LIGHT. ENGINE WAS IDLING ROUGHLY AND A LOUD MISFIRING SOUND WAS COMING FROM THE EXHAUST. NO MATTER HOW HARD I PUSHED THE GAS PEDAL, I COULD NOT GET ABOVE 3 MPH. I RE-STARTED THE CAR, AND THE ENGINE RAN NORMALLY. HOWEVER, THE MESSAGES "SERVICE ADVANCETRAC" AND "CHECK BRAKE SYSTEM" APPEARED ON THE SCREEN WHILE TWO YELLOW TRACTION CONTROL LIGHTS AND THE RED BRAKE LIGHT WERE ILLUMINATED. UPON RESTARTING THE VEHICLE ONCE MORE, BOTH OF THESE INDICATORS WERE GONE. I WAS ABLE TO DRIVE SAFELY TO THE DEALER WHO DIDN'T PERFORM ANY DIAGNOSTICS NOR DRIVE THE VEHICLE, BUT WAS STILL "90% SURE" THAT THE PROBLEM IS THE THROTTLE BODY. FORD DOES NOT COVER THE THROTTLE BODY UNDER THE 5 YR/60,000 MI POWERTRAIN WARRANTY, NOR WILL MY AFTERMARKET "EXCLUSIONARY COVERAGE" WARRANTY BY PORTFOLIO. THE ESTIMATED COST TO INSTALL A NEW THROTTLE BODY IS $321 WITHOUT DIAGNOSTICS. NO REPAIR HAS BEEN DONE YET AT THIS TIME, AS I AM WAITING TO HEAR BACK FROM FORD MOTOR COMPANY AS WELL AS THE DEALER THAT SOLD ME THE VEHICLE USED. *TR
Power train, Nov 26, 2013
THIS IS APPROXIMATELY THE 6TH TIME THIS HAS OCCURRED WITH THIS VEHICLE WITH NO RESOLUTION FROM FORD. WHILE DRIVING, THE RPMS WILL RANDOMLY DIP DRIVE, THE ENGINE AND OIL LIGHTS COME ON, AND THE CAR SHUTS DOWN EITHER TO AN IDLE, STALL, OR COMPLETELY DOWN. IT WILL TURN BACK ON WITH NO ISSUES AFTER POWERING DOWN THE VEHICLE AND HAS NO LIGHTS ON UPON RESTART. THE PROBLEM WITH THIS IS THAT IT IS INTERMITTENT AND THE CODES ARE NOT BEING SAVED TO THE UNIT PER FORD. BECAUSE OF THIS, THEY STATE THEY CANNOT REPLICATE THE PROBLEM AND THEREFORE IT CANNOT BE FIXED. THIS CREATES A TREMENDOUS SAFETY HAZARD AS THE VEHICLE INTERMITTENTLY SHUT DOWNS IN THE MIDDLE OF DRIVING WITH NO WARNING AND CAN CAUSE SERIOUS INJURY OR ACCIDENTS. THIS HAS BEEN OCCURRING ON AND OFF NOW FOR MONTHS IN WHICH I HAVE HAD TO BE AT THE DEALERSHIP FOR THE SAME ISSUE ALMOST MONTHLY AND STILL GET NO RESOLUTION. IN ADDITION, THIS APPEARS TO OCCUR IN MOST VEHICLES COMING NEAR THEIR 60K MILE WARRANTY EXPIRATION IN WHICH FORD WILL NOT COVER THE ISSUE IF IT REPLICATES AFTER THIS TIME. *TR
Power train, Vehicle speed control, Engine, Nov 25, 2013
SATURDAY AFTERNOON ON 11/23/13 WE WERE DRIVING 57 MPH WHEN THE CAR BUCKLED AND THE LITTLE WRENCH CAME ON. WE WERE BARELY ABLE TO GET OFF SIDE OF THE ROAD SINCE THERE WAS A DITCH BESIDE US AND WE WERE ON A STATE ROUTE SO THERE WERE CARS COMING TOWARDS US AND VEHICLES BEHIND US. WE WAITED A FEW MINUTES STARTED THE CAR AND HEADED ON OUR WAY. LATER ON THAT SAME DAY AROUND 10PM THE CAR DID THE SAME THING AND WE HAD NO POWER WHILE TRYING TO ACCELERATE IN THE MIDDLE OF THE NIGHT AND THE LITTLE WRENCH COMES ON. THIS TIME THERE WAS LESS TRAFFIC AT NIGHT SO WE WERE ABLE TO SOMEWHAT GET OFF THE ROAD. AGAIN WE SAT THERE FOR AWHILE, STARTED IT BACK UP AND HEADED STRAIGHT BACK TO OUR HOUSE. SINCE WE KNOW WHAT THE PROBLEM IS ALREADY DUE TO MY WIFE HAVING THE SAME MAKE, MODEL, YEAR OF THE CAR AND HER OWN MOTHER HAVING TO REPLACE THE SAME THING. THE DEALERSHIP SAID IT WAS THE THROTTLE BODY THAT NEEDED REPLACE. WE ARE ABLE TO CALL THE SAME DEALERSHIP THAT MY CAR WAS ORIGINALLY PURCHASED FROM THE SAME PLACE WHERE MY WIFE GOT HER CAR FROM AND GET THE PART NEEDED. MY WIFE'S STORY WITH HER CAR IS A BIT MORE INTENSE WHILE I WAS DRIVING ON THE HIGHWAY OF 70 MPH THE CAR BUCKLED AND LOST ALL POWER AND CARS WERE FLYING BY ALMOST NOT ALLOWING ME TO GET OFF THE SIDE OF THE ROAD. ALMOST GOT INTO AN ACCIDENT BECAUSE OF IT. IF THEY REALLY WANT ME TO BE A HAPPY FORD CUSTOMER I WOULD HOPE THEY WOULD RECALL THIS KNOWING PEOPLES LIVES AND SAFETY ARE AT RISK WHEN THE CAR LOSES ALL CONTROL WHILE DRIVING. ONLY TIME WILL TELL IF I HAVE TO COME BACK AND VOICE ANOTHER COMPLAINT. I COME FROM A FAMILY OF FORD OWNERS AND I'M THINKING IT WILL STOP WITH US. *TR
Power train, Nov 24, 2013
I WAS DRIVING AT 35 MPH ALL OF A SUDDEN MY WRENCH ICON CAME ON AND LOST ACCELERATION. I WAS ABLE TO PULL TO THE SIDE OF ROAD AND THE CAR STARTED TO SHAKE AND WANTED TO STALL. I SHUT OFF THE CAR FOR A MIN AND STARTED IT BACK UP. IT HESITATED BUT IT DID FINALLY START UP. I DROVE 2 MILES AND IT DID IT AGAIN. SINCE THEN THIS HAPPENS FREQUENTLY WITHOUT ANY WARNING AND AT VARIED SPEEDS. THIS PROBLEM HAS HAPPENED A FEW TIMES ON THE HIGHWAY AND MY CHILDREN AND MYSELF ALMOST GOT REAR ENDED. MY ENGINE LIGHT CAME ON I HAD IT TESTED AND THE CODE WAS P2111 TAC STUCK OPEN. THE PROBLEM IS THE THROTTLE BODY. THIS PROBLEM IS VERY SERIOUS AND DANGEROUS. *TR
Power train, Nov 23, 2013
THE VEHICLE LOST POWER AND BEGAN TO SHAKE AND A WRENCH LIGHT CAME ON THE DASH. I SHUT THE VEHICLE OFF AND RESTARTED, AT THAT POINT IT WAS OK. MANY OTHER COMPLAINTS MADE IN FORUMS ABOUT THIS SAME PROBLEM, IT NEEDS TO BE ADDRESSED IMMEDIATELY BY FORD BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. FROM MY RESEARCH ONLINE, EVERYONE THAT HAS HAD THERE VEHICLE CHECKED STATED IT WAS A THROTTLE BODY ISSUE. *TR
Power train, Engine, Nov 23, 2013
I PURCHASED A 2010 FORD FUSION SEL WITH 29,493 MILES. I HAD UNDER 2,000 MILES WHEN I BEGAN HAVING TROUBLE. THIS DAY I HAD ONLY DRIVEN ABOUT SIX MILES FROM HOME WHEN I CAME UP TO A STOP SIGN. WHILE TRYING TO ACCELERATE, AROUND 15 MPH, THE WRENCH LIGHT CAME ON AND I LOST ALL POWER, THE ENGINE DROPPED SPEED RAPIDLY BUCKING, SURGING AND CHATTERING AS IF IT JUMPED TIME. SINCE I HAD NO POWER, I DROPPED INTO NEUTRAL AND COASTED ON TO THE SHOULDER OF THE ROAD. AT THAT POINT, IT WOULD ONLY GO FORWARD WITH THE SAME SYMPTOMS, SO I PUT IT IN REVERSE AND BACKED ONTO A SIDE ROAD AND TURNED IT OFF. I TURNED THE FLASHERS ON AND CALLED A TOW TRUCK. THEY TOOK THE CAR BACK TO THE DEALERSHIP. I CALLED THE MECHANIC THE NEXT DAY, THEN AFTER WAITING 24 HOURS WITH NO RESPONSE, I CALLED BACK AGAIN, AND THE MECHANIC SAID THEY COULDN'T FIND NOTHING WRONG WITH IT. I THEN SPENT HOURS ON LINE LOOKING FOR WHAT MIGHT BE CAUSING THESE SYMPTOMS AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE EXACT SAME ISSUES DETERMINED TO BE A DEFECTIVE ELECTRONIC THROTTLE BODY FAILURE (ETB). I FOUND OUT SINCE THE ENGINE WAS OFF, AND CHECK ENGINE LIGHT NEVER CAME ON, THE COMPUTER RESET ITSELF SO THERE WAS NO CODE. THEN I ALSO SAW A VIDEO OF ANOTHER FORD REACTING WITH THE EXACT SAME SYMPTOMS AS MINE AND LEARNED FORD HAS MODIFIED THE DESIGN OF DEFECTIVE ETB. AFTER CITING WHAT I FOUND TO MY MECHANIC, HE DECIDED TO REPLACE THE DEFECTIVE PART WITH THE UPDATED, MODIFIED PART NUMBER DS7Z 9E926 D. THE CAR WAS MANUFACTURED JANUARY 2010 SO BY NOVEMBER 2013 THE WARRANTY WAS UP BY 10 MONTHS. ( 3 YEAR OR 36,000 MILES). I PAID THE AMOUNT $285.36 IN FULL ON NOVEMBER 02, 2013. REGARDING FORD, WHY ARE THEY IGNORING TO ACKNOWLEDGE THIS AS A SAFETY ISSUE ? IF I HAD A TRACTOR TRAILER BEHIND ME GOING 65 MPH AND MY CAR LOST ALL POWER WITH NO BRAKE LIGHTS? THERE COULD HAVE HAD BEEN A VERY DIFFERENT OUTCOME. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Nov 17, 2013
I WAS ON AN ON RAMP ON THE WAY IN TO WORK IN THE MORNING WHEN MY VEHICLE LOST PROPULSION. I WAS ACCELERATING AND THEN THE ACCELERATOR BECAME UNRESPONSIVE AND THE ENGINE IDLED ROUGHLY BETWEEN 750-1000 RPM. THE 'WRENCH' LIGHT CAME IN AND I WAS ABLE TO ROLL TO THE SIDE OF THE FREEWAY. I TURNED OFF AND RESTARTED MY VEHICLE AND THE MALFUNCTION HAD APPARENTLY CLEARED AS THE ISSUE HAS YET TO RETURN, BUT WILL. I SAY 'WILL RETURN' BECAUSE THE EXACT SAME THING HAPPEN 23SEP WHILE ON THE FREEWAY TRAVELING 35MPH DURING MORNING RUSH HOUR. I BROUGHT THE VEHICLE TO THE LOCAL FORD DEALERSHIP FOR A DIAGNOSTIC TEST ($) AND THEY FOUND NOTHING AND HAD NO IDEAS AS TO THE POTENTIAL CAUSE. I WAS WILLING TO ACCEPT IT AS A FLUKE, BUT NOW THAT IT HAS HAPPENED AGAIN I KNOW THERE MUST BE A PROBLEM. I AM HESITANT TO RETURN TO THE DEALERSHIP FOR ANOTHER $80 DIAGNOSTIC TEST WHEN IT SEEMS THAT THIS IS A PREVALENT ISSUE... (NEARLY 95% OF THE COMPLAINTS OF THIS VEHICLE ON THIS WEBSITE). IS THERE A RECALL IN THE WORKS FOR THIS VEHICLE MALFUNCTION? *TR
Power train, Nov 16, 2013
ONLY HAD MY 2010 FORD FUSION FOR 2 WEEKS WHEN I HAD MY FIRST INCIDENT. I WAS MAKING A TURN ON TO ANOTHER STREET AND UPON ACCELERATING IT JERKED AND LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME AND I WAS ABLE TO BE CLOSE ENOUGH TO THE SIDE OF THE ROAD TO TURN THE IGNITION OFF AND THEN RESTART IT, AND IT SEEMED TO BE OK . UNFORTUNATELY THEIR HAS BEEN SEVERAL OTHER INCIDENCES IN THE LAST 2 MONTHS THAT I SEE A PATTERN OF THIS HAPPENING AFTER I HAVE BEEN DRIVING ESPECIALLY IN STOP AND GO TRAFFIC AND TRY TO ACCELERATE FROM A STOP THAT IT JERKS AND UNLESS I LET OF THE GAS A LITTLE IT WILL STALL OR IF I AM ON THE FREEWAY I CANNOT MAKE ANY QUICK LANE CHANGES FOR FEAR THE IT WILL GIVE OUT ON ME IN THE MIDDLE OF TRAFFIC CAUSING AN ACCIDENT. I AM VERY NERVOUS ABOUT DRIVING THIS CAR AND DON'T DRIVE IT ANY MORE THAN I HAVE TOO, UNTIL I CAN AFFORD TO GET IT FIXED. AFTER SEEING OTHERS COMPLAINING ABOUT THE SAME THING I HOPE THEIR IS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED. A DEFINITE SAFETY ISSUE! *TR
Power train, Engine, Nov 15, 2013
THE FUSION WILL STALL AT HIGHWAY SPEED. WHEN DRIVING THE "WRENCH" LIGHT WILL COME ON AND THE GAS PEDAL BECOMES USELESS AND IT IS LEFT TO COAST DOWN THE ROAD. THE ONLY THING YOU CAN DO IS PULL OVER, IF POSSIBLE AND PUT IT IN PARK AND SHUT IT OFF. THEN THE CAR SHAKES LIKE CRAZY LIKE THE ENGINE WILL EXPLODE IF YOU DON'T SHUT IF OFF FAST ENOUGH. THERE ENTIRE TIME THE TACHOMETER IS BOUNCING UP AND DOWN AND GAS PEDAL IS USELESS. PUTTING IT IN PARK DOES NOT FIX THE PROBLEM. YOU HAVE TO SHUT DOWN THE CAR. ONCE SHUT OFF, YOU CAN WAIT A FEW SECONDS AND RESTART THE CAR. THIS WILL USUALLY START DECENT BUT SOMETIMES WILL BE HARD TO START. THEN IT WILL DRIVE NORMAL. THIS HAS HAPPENED MULTIPLE TIMES AND 2 X TODAY WHILE ON THE INTERSTATE. THERE IS NO CHUGGING OR WARNING, IT WILL JUST STOP LETTING YOU USE THE GAS PEDAL AND STARTS SHAKING VIOLENTLY. I FOUND OUT IT IS A PROBLEM WITH THE THROTTLE BODY. THIS IS EXPENSIVE TO FIX AND DANGEROUS IF YOU DON'T AS YOU CAN NOT ALWAYS SIMPLY PULL TO THE SIDE AND RESTART YOUR CAR. NOT SAFE FOR ME OR MY PREGNANT WIFE. FIX THE PROBLEM FORD. *TR
Power train, Engine, Nov 15, 2013
NOV 14, 2013 - BURLESON, TX - POWER TRAIN I HAD ALMOST THE EXACT SAME ISSUE AS THE PERSON WHO POSTED ON 11/14 FROM BURLESON, TX. WHILE DRIVING HOME FROM WORK, THE WRENCH LIGHT CAME ON AND THE CAR SEEMED TO GO INTO NEUTRAL AND STOPPED ACCELERATING. I PRESSED THE GAS, BUT IT DIDN'T HELP. I TURNED ON MY FLASHERS AND DID MANAGE TO PULL INTO A NEARBY HOTEL PARKING LOT. SHIFTING IT INTO MANUAL, 2ND GEAR, AS I WAS DOING THIS SEEMED TO PROVIDE A LITTLE POWER. I SHUT OFF THE CAR AND SAT FOR A COUPLE OF MINUTES. WHEN I RESTARTED THE CAR, IT DROVE LIKE NORMAL, THEN REPEATED THE ISSUE AFTER I MADE ANOTHER STOP ON THE WAY HOME ABOUT 10 MINUTES LATER. I HAVE SCHEDULED IT FOR SERVICE FOR MONDAY, 11/18 SO I DON'T YET HAVE THE DEALER DIAGNOSIS, BUT GIVEN THE NUMBER OF SIMILAR ISSUES I'M SEEING ON THIS SITE, I WANTED TO GET MY INCIDENT IN AS WELL AS IT APPEARS THAT THIS MAY BE A RECALL ISSUE, SO MY COMPLAINT VERY MUCH MIRRORS THE ONE FROM BURLESON, TX, WHERE HE OR SHE FOUND 10'S OF THOUSANDS OF 2010 FORD FUSION OWNERS FACING OR HAVING FACED THIS SAME ISSUE. *TR
Power train, Nov 14, 2013
WHILE DRIVING HOME FROM WORK, THE WRENCH LIGHT CAME ON. THE CAR SEEMED TO GO INTO A NEUTRAL DROP AND STOPPED ACCELERATING. I PRESSED THE GAS, BUT THERE WAS NO USE. I HAD TO TURN ON MY FLASHERS AND PULL OVER TO THE SIDE OF THE ROAD. I SHUT OFF THE CAR AND IT SHOOK FOR A FEW SECONDS. WHEN I RESTARTED THE CAR, IT DROVE LIKE NORMAL, AND THEN REPEATED THE ISSUE. I TOOK MY CAR IN TO FORD TODAY, TO FIX THE ISSUE. I WAS CALLED 6 HOURS LATER AND TOLD THAT THE "THROTTLE BODY" NEEDED REPLACING. AFTER RESEARCHING THIS ONLINE, IT APPEARS THAT THERE ARE 10'S OF THOUSANDS OF FORD FUSION OWNERS (SAME YEAR, SAME MODEL) FACING OR HAD FACED THIS SAME ISSUE. I CALLED FORD, TO SEE IF THERE WAS A RECALL ISSUED. THE CUSTOMER SERVICE REP SAID THAT THERE WAS NOT ENOUGH EVIDENCE TO MERIT A RECALL. THIS IS A SAFETY ISSUE IF I HAD BEEN ON THE FREEWAY OR A ROAD WITH NO SHOULDER, I WOULD HAVE BEEN REAR-ENDED FOR SURE. THIS MAKES ME QUESTION FORD'S COMMITMENT TO QUALITY AND SAFETY WITH THEIR PRODUCTS. *TR
Engine and engine cooling, Power train, Nov 11, 2013
INSTANCE #3 (IN 2 DAYS). AFTER I LEFT THE BREAKFAST PLACE (SEE INSTANCE #2), I DRIVE ABOUT A MILE AND IT STARTED SHAKING AGAIN AND WOULD NOT GO. I TURNED IT OFF AND RESTARTED. THIS WAS AT A LIGHT THAT JUST TURNED GREEN IN HEAVY ATLANTA MORNING TRAFFIC BTW. ~~I DRIVE IT TO THE DEALERSHIP AND EXPLAINED WHAT IT WAS DOING. INTERESTING THING IS THE SERVICE WRITER SAID HE WAS PRETTY SURE HE KNEW WHAT IT WAS AND SAID THROTTLE BODY BUT COULD BE THE ENGINE. ~~ HE SAID HE THOUGHT IT WAS UNDER WARRANTY BUT I GOT A CALL LATER SAYING, SORRY, NO THE THROTTLE BODY IS NOT COVERED UNDER WARRANTY. I DID AN INTERNET SEARCH AND FOUND CARCOMPLAINTS.COM WITH FIVE OTHER OWNERS OF THIS MADE, YEAR AND MODEL THAT HAD THIS SAME EXACT PROBLEM IN 2013. ADD TO THIS THE SERVICE WRITER AT THE DEALERSHIP KNEW WHAT THE PROBLEM WAS JUST BY MY INITIAL DESCRIPTION. WHY IS THIS NOT A RECALL? A CAR SUDDENLY LOOSING ALL PROPULSION IS A DANGER TO THE DRIVER AND OTHERS. *TR
Fuel system, Gasoline, Power train, Nov 11, 2013
I WAS DRIVING SOUTH ON I-95 IN NORTHERN FLORIDA DOING 73 MPH.. MY VEHICLE SUDDENLY LOST ALL POWER AND WOULD NOT RESPOND TO PRESSURE ON THE GAS PEDAL. THE HIGHWAY WAS UNDER CONSTRUCTION AT THE TIME AND I HAD TO MAKE AN EMERGENCY MANEUVER BETWEEN SAFETY CONES TO PULL OVER TO THE SHOULDER. THE DASHBOARD DISPLAYED TWO WARNINGS: A 'WRENCH' FIGURE AND THE ENGINE TROUBLE LIGHT. I RESTARTED THE VEHICLE AND TRIED TO RESUME MY JOURNEY. THE SAME THING HAPPENED ONE MINUTE LATER AND I AGAIN HAD TO MAKE A DESPERATE TURN ONTO THE SHOULDER. I HAD MY VEHICLE TOWED TO A FORD DEALER. AFTER THEY CHECKED THE VEHICLE THEY TOLD ME THE MESSAGE THAT CAME UP INDICATED THE 'THROTTLE BODY' NEEDED REPLACEMENT. THE REPAIR WAS NOT COVERED UNDER THEIR 5 YEAR/60,000 MILE POWERTRAIN WARRANTY! I HAVE SINCE FOUND OUT THIS PART HAS BEEN VERY PROBLEMATIC FOR THIS MAKE/MODEL. I BELIEVE THIS PART SHOULD BE COVERED AND A RECALL ISSUED. THIS PART FAILURE AT HIGHWAY SPEED CAUSING A TOTAL LOSS OF POWER IS VERY DANGEROUS AND PUT MY LIFE IN DANGER. PLEASE HELP ME AND OTHER FORD FUSION OWNERS. *TR