2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, Jun 6, 2013
MY PURCHASED MY CAR WITH 25 MILES ON IT IN 2010 AND THE FIRST TIME WAS IN 2013 JAN, WITH ABOUT 35000 MILES ON IT WHEN I WAS IN HEAVY BATON ROUGE TRAFFIC PULLING ONTO THE STREET AND MY CAR LOST POWER AND WOULD NOT ACCELERATE. THE WRENCH LIGHT APPEARED, I MANAGED TO PULL BACK OFF THE ROAD AND TURNED THE CAR OFF. AFTER LOOKING IN MY MANUAL I SAW THAT IT COULD POSSIBLE BE A THROTTLE PROBLEM. I STARTED THE CAR BACK UP AND IT DROVE NORMALLY. I HAD FORD DEALERSHIP INSPECT THE VEHICLE WHICH THEY SAID IT DIDN'T APPEAR TO HAVE ANY PROBLEM. HOWEVER I AM REGISTERING A COMPLAINT BECAUSE I THOUGHT I WAS PURCHASING A RELIABLE VEHICLE. LOSING POWER IS A VERY SERIOUS PROBLEM AND COULD CAUSE ACCIDENTS. FORD PLEASE RECALL. WHY SHOULD THE CUSTOMER BE RESPONSIBLE FOR A DEFECTIVE PART, WHY IS FORD NOT STANDING BEHIND IT QUALITY VEHICLES? *TR
Power train, Jun 5, 2013
DRIVING HOME FROM WORK GOING ABOUT 60 MPH AND THE WRENCH LIGHT CAME ON UNEXPECTEDLY AND MY CAR STOPPED TAKING ANY GAS. THE THROTTLE STOPPED WORKING COMPLETELY AND I JUST BARELY MADE IT TO THE SHOULDER BEFORE MY CAR STOPPED COMPLETELY ON A BUSY HIGHWAY. WAS TOWED TO THE DEALERSHIP WHERE NO ONE WAS THERE TO LOOK AT IT BECAUSE IT WAS ABOUT 6PM. WENT BACK THE NEXT DAY AND WAS TOLD IT'S THE THROTTLE BODY AND IT WOULD BE ORDERED ON MONDAY. I RECEIVED A CALL MONDAY MORNING STATING THE PIECE WOULD BE IN THE NEXT EVENING AND TO DROP MY CAR OFF WEDNESDAY. I TAKE MY CAR BACK ON WEDNESDAY MORNING AND HAVE SOMEONE AT MY WORK PICK ME UP. THEY FAILED TO TELL ME THIS BEFORE LEAVING BUT THE PIECE IS ON BACK ORDER AND THEY HAVE NO IDEA WHEN IT WILL COME IN TO BE FIXED... AFTER I WAS ALREADY AT WORK! WHAT POOR CUSTOMER SERVICE! NOW I HAVE TO DRIVE A CAR THAT COULD FAIL AND STOP ACCELERATING AT ANY MOMENT BECAUSE FORD DOESN'T KNOW HOW TO TAKE CARE OF THEIR CUSTOMERS PROPERLY. THIS PART SHOULD BE RECALLED IF THIS MANY PEOPLE ARE HAVING ISSUES THAT THE PART IS ON BACK ORDER AND YOU HAVE PEOPLE DRIVING WITH VEHICLES THAT COULD JUST STOP WORKING AT ANY TIME AND ANY SPEED. IT'S COMPLETELY UNPROFESSIONAL. *TR
Power train, Vehicle speed control, Jun 4, 2013
GOING OVER 50 MILES AN HOUR CAR CUT OFF ON HIGHWAY LIKELY DID NOT GET KILLED BY THE CAR BEHIND ME. TURNED OFF THEN IT RESTARTED. NOW DOES IT ALL THE TIME. I TOOK IT TO THE DEALER AND THEY ARE SAYING IT IS A THROTTLE BODY AND I DO HAVE AN EXTENDED WARRANTY BUT THEY WILL NOT COVER THIS. NO ONE HAS THIS PART SHORTAGE. *TR
Power train, Jun 4, 2013
THROTTLE BODY WENT OUT ON 2010 FORD FUSION. THROTTLE BODY WAS UNRESPONSIVE AND CAR SHOOK VIOLENTLY. *TR
Power train, Electrical system, Jun 4, 2013
DRIVING APPROXIMATELY 35 MPH WHILE CHANGING LANES AND CAR LOST POWER; WRENCH INDICATOR DID APPEAR. THIRD INSTANCE OF THIS HAPPENING - FIRST TWO INCIDENTS OCCURRED IN FIRST YEAR OF OWNING VEHICLE; WRENCH INDICATOR DID NOT APPEAR IN THESE OCCURRENCES. VEHICLE CURRENTLY BEING SERVICED FOR THIS PROBLEM AS WELL AS RECURRING LAG IN ACCELERATION. THIS VEHICLE HAS ALSO BEEN SERVICED IN THE PAST FOR THE AFOREMENTIONED ISSUES AS WELL AS: JERK AND CLUNK WHEN REVERSING, UNEXPECTED REV IN RPMS, AND SLIPPING WHEN GEARS CHANGE. THIS IS A FUSION WITH THE 6F35 AUTOMATIC TRANSMISSION. AS USUAL, DEALER HAS SAID IF THE CODE DOESN'T REGISTER OR IF THEY CAN'T RECREATE THE ISSUE WHEN OUT FOR A TEST DRIVE THEN THEY WILL HAVE TO NOTE IT AS NO PROBLEM FOUND. *TR
Power train, Engine, Jun 4, 2013
I WAS DRIVING DOWN THE ROAD AT 45 MPH AND THE ENGINE STALLED. IT WAS VERY DANGEROUS BUT I DID NOT GET INTO AN ACCIDENT. I WAITED A FEW MINUTES AND STARTED THE CAR BACK UP AND IT WORKED FINE FOR ABOUT TWO MILES AND DID THE SAME THING AGAIN. I FOUND OUT THROUGH FORD THAT IT WAS THE THROTTLE BODY AND EVEN THE DEALERSHIP ADMITTED IT WAS BECOMING A BIG PROBLEM. THE PART IS BACK ORDERED FOR A MONTH AND IT WAS NOT COVERED UNDER WARRANTY. FORD SHOULD ADMIT THE PROBLEM AND RECALL THE PART BEFORE SOMEONE GETS REALLY HURT. *TR
Power train, Jun 4, 2013
VEHICLE HAD NO THROTTLE RESPONSE, AND HAD TO COAST TO A STOP. INCIDENT HAPPENED MANY TIMES PRIOR TO THE DATE SHOWN, BUT DID NOT HAVE SPECIFIC DATE AND MILEAGE. IN CONDUCTING WEB RESEARCH, THE PROBLEM IS ENDEMIC WITH MANY FORD PRODUCTION YEARS AND MODELS, AND FORD HAS THUS FAR REFUSED TO ISSUE A RECALL, OR TO PROVIDE ANY OUT-OF-WARRANTY RELIEF. ACCORDING TO MY RESEARCH, THE PART INVOLVED IS A "THROTTLE BODY," AND THERE HAVE BEEN AT LEAST 9,000 COMPLAINTS ABOUT THIS ISSUE. THIS IS AN EXTREMELY DANGEROUS SITUATION SINCE THE CAR RANDOMLY STOPS, AND THE ONLY KNOWN REMEDY IS TO STOP THE CAR, WAIT A TIME, AND THEN RESTART IT. TO THE BEST I CAN FIND OUT, THE THROTTLE BODY IS PART OF THE POWER TRAIN, WHICH IS WHY THAT DESCRIPTION WAS CHOSEN'. *TR
Power train, Engine, Jun 4, 2013
THIS HAS BEEN A RECURRING PROBLEM FOR SOME TIME AND ON JUNE 2ND IT HAPPENED TO ME 9 TIMES DURING A 20 MILE TRIP. WHILE TRAVELING DOWN THE ROAD, DOESN'T MATTER WHAT SPEED/ACCELERATING/DECELERATING, THE WRENCH LIGHT WILL COME ON AND I WILL LOSE ALL THROTTLE CONTROL. I HAVE TO PULL TO THE SIDE OF THE ROAD AND WHEN I DO THE VEHICLE SHAKES VICIOUSLY. TURN THE CAR OFF, THEN BACK ON AND IT STARTS WITH A SLUGGISH START. THE VEHICLE WILL RUN FOR A LITTLE BIT THEN REPEAT THIS CYCLE. THE THROTTLE BODY IS THE PROBLEM AND IT IS ON NATIONAL BACKORDER! THIS NEEDS TO BE A RECALL IMMEDIATELY BECAUSE I CAN EASILY SEE SOMEONE MAKING A LEFT TURN LOOSE THE THROTTLE AND GET HIT BY ON ONCOMING VEHICLE. *TR
Power train, Vehicle speed control, Jun 3, 2013
DRIVING 45 MILES PER HOUR, WHEN CAR JUST STARTED SHAKING THEN STOPPED, GLIDED OVER TO BREAKDOWN LANE. CAR STARTED AGAIN AFTER A MINUTE OR SO WENT ON OUR WAY. NEXT DAY CAR STOPPED AGAIN, TWICE. TOOK IT INTO FORD DEALERSHIP. THEY SAID IT WAS THE THROTTLE BODY AND IS ON BACK ORDER BUT WE CAN CLEAN IT, THEY DID AND CHARGED $250 FOR SERVICE. WELL IT IS HAPPENING AGAIN AND AGAIN. WE BOUGHT THIS CAR BRAND NEW IN 2010 FOR OUR RETIREMENT CAR, IT HAS ONLY 38000 MILES. WE ARE AFRAID TO TAKE LONG TRIPS, SO WE ARE STUCK TO HOME WITH ONLY GROCERY STORE AND OTHER RUNS. WHAT A RETIREMENT!!!!!!!!! WE TRADED IN A 2003 CROWN VICTORIA, FORD OF COURSE. MY FIRST CAR WAS A 1962, GALAXIE 500 AND HAVE HAD FORDS EVER SINCE, CAN SEND YOU PICTURES OF ALL OUR FORDS. NEVER HAD A FORD WITH A PROBLEM, EVER, TALK ABOUT SCARY, WE ARE IN OUT UPPER 60S AND DRIVING THIS CAR IS SO REALLY SCARY. WE DO NOT NEED TO HAVE OR CAUSE AN ACCIDENT. IT KEEPS HAPPENING, SAD FOR US. *TR
Power train, Engine, Fuel/propulsion system, May 31, 2013
WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR LOSS ALL POWER AND THE TRANSMISSION BEGAN TO VIBRATE EXCESSIVELY IN A JERKING MOTION WITH AN ILLUMINATION OF THE WRENCH SYMBOL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED NINE TIMES AT VARIOUS SPEEDS WHILE TRYING TO GET HOME. THE CHECK ENGINE LIGHT CAME ON REMAINED ON ONCE WE ARRIVED HOME. CAR HAS BEEN AT FORD DEALER FOR TWO WEEKS NOW WAITING ON A FUEL BODY THROTTLE WHICH IS APPARENTLY ON BACK ORDER NATIONWIDE. WHY THERE IS NOT A RECALL ON THIS VERY DANGEROUS MECHANICAL ISSUE IS BEYOND ME! *TR
Power train, May 29, 2013
WHILE IN HEAVY RUSH-HOUR TRAFFIC ON INTERSTATE 64W NEAR THE 121 MILE MARKER IN INDIANA, THE VEHICLE LOST POWER ABRUPTLY, STARTED TO RUN ROUGHLY AND WOULD NOT RESPOND TO THROTTLE INPUT. THE WRENCH LIGHT APPEARED ON THE INSTRUMENT CLUSTER AND RPMS WERE UNSTEADY, CYCLING ERRATICALLY BETWEEN 800-1,100 RPM. THIS STRETCH OF INTERSTATE IS A THREE-LANE, LONG UPHILL GRADE AND THE INCIDENT OCCURRED GOING UP THIS GRADE. I TURNED ON MY EMERGENCY FLASHERS, ROLLED MY WINDOW DOWN TO SIGNAL BY HAND TO OTHER DRIVERS MY INTENT AND BARELY MADE IT ACROSS THE LANES OF TRAFFIC INTO THE EMERGENCY LANE WITHOUT CAUSING AN ACCIDENT. MANY OTHER DRIVERS NEEDED TO SWERVE OR BRAKE HARD TO AVOID ME DUE TO THE RAPID DECELERATION. THE SHUDDERING CONTINUED WHETHER THE VEHICLE GEAR SELECTOR WAS IN PARK, NEUTRAL, OR DRIVE. I TRIED TO CONTINUE DRIVING ON IN THE EMERGENCY LANE TO THE NEXT EXIT BUT ON THAT UPHILL GRADE THE VEHICLE WAS ONLY CAPABLE OF 2-3MPH. I DECIDED THAT I SHOULD STOP JUST SHORT OF AN EMERGENCY LANE NARROWING. AFTER TURNING THE VEHICLE ON AND OFF THREE TIMES TRYING UNSUCCESSFULLY TO REMEDY THE SITUATION, I TURNED THE VEHICLE OFF, OPENED THE HOOD, AND CALLED FOR ASSISTANCE. AFTER ABOUT 10 MINUTES, I STARTED THE CAR AGAIN AND THE PROBLEM WAS NO LONGER PRESENT. I DROVE THE VEHICLE TO THE REPAIR SHOP AND I AM CURRENTLY AWAITING THEIR DIAGNOSIS. THIS WAS A SERIOUS SITUATION AND LUCKILY THERE WERE NO ACCIDENTS AND NO ONE WAS INJURED. *TR
Power train, Vehicle speed control, May 29, 2013
MY WIFE WAS DRIVING ON THE MAIN MAJOR HIGHWAY TWO WEEKS AGO AROUND 45 MILES PER HOUR. THE CAR LOST ALL ACCELERATION. SHE HAD TO DODGE MOVING TRAFFIC TO PULL OVER WITH NO POWER. AFTER SHE SHUT THE CAR OFF IT STARTED AGAIN WITHOUT ISSUES. YESTERDAY I WAS DRIVING ABOUT 40 AND ALSO LOST ACCELERATION BUT STILL HAD POWER, IT WAS WEIRED THE CAR WAS STILL ON, BUT THE YELLOW "WRENCH LIGHT" CAME ON INDICATING IT WAS A THROTTLE CONTROL TRANSMISSION PROBLEM! I PULLED OVER PUT THE CAR IN PARK, TURN OFF THE IGNITION, AND RESTART THE CAR WITH OUT A PROBLEM. ITS ONLY 2010 FUSION SO WE SHOULDN'T BE HAVING THIS ISSUE... IN THESE TWO INCIDENTS AN EXPERIENCED DRIVER WAS BEHIND THE WHEEL MY SON HAS STARTED DRIVING AND THIS IS A RECEIPT FOR DISASTER OR WORSE! FROM WHAT THE FORD DEALER MENTIONED IT COULD BE THE THROTTLE BODY PROBLEM AND IT'S NOT COVERED UNDER WARRANTY. THERE NEEDS TO BE A RECALL, ESPECIALLY WITH THE NUMBER OF COMPAINTS I HAVE READ BEFORE SOMEONE ISN'T SO LUCKY IN TRAFFIC. "FORD MOTOR COMPANY", LETS NOT WAIT FOR SERIOUS INJURY OR DEATH TO ADDRESS THIS ISSUE! RECALL ACTIONS NEED TO BE TAKEN ASAP "BEFORE" A SERIOUS INCIDENT ! *TR
Power train, Engine, May 29, 2013
WHILE TRAVELING AT HIGHWAY SPEED, THE CAR SUDDENLY LOST THROTTLE CONTROL AND THUS POWER TO THE DRIVE TRAIN. THIS REQUIRED ME TO COAST TO A STOP ALONG THE SHOULDER OF THE INTERSTATE. AFTER GETTING THE VEHICLE TO THE FORD DEALER FOR SERVICE, I WAS INFORMED THAT THE PROBLEM IS WITH THE "THROTTLE BODY". THEY ALSO INDICATED THAT THERE ARE SO MANY FORD FUSIONS CURRENTLY WITH THIS SAME PROBLEM THAT THROTTLE BODY PARTS ARE ON BACKORDER FOR UP TO 2 MONTHS. AND UNFORTUNATELY THE VEHICLE IS UNSAFE TO OPERATE IN ITS CURRENT STATE. I THINK THIS SHOULD WARRANT A RECALL, SINCE IT CAN (AND DID) RESULT IN UNSAFE EVENT FOR THE DRIVER. *TR
Power train, Electrical system, May 29, 2013
MY FORD FUSION DISPLAYED A WRENCH ICON ON THE DASH AND LOST POWER ON THE GARDEN STATE PARKWAY. THERE WAS NO SHOULDER FOR ME TO PULL OVER TO, AND I HAD TO COAST UNTIL THERE WAS A PATCH OF DIRT TO PULL INTO. TERRIFYING TO SAY THE LEAST. TOOK IT TO OUR LOCAL FORD DEALERSHIP (WHERE IT IS NOW), AND WE WERE TOLD THERE IS A BACKORDER OF 6800 THROTTLE BODIES, MEANING WE WOULD HAVE TO RENT A VEHICLE UNTIL OURS WAS REPAIRED. FORD SHOULD BE PAYING FOR THIS RENTAL CAR. I HAVE RESEARCHED THIS PROBLEM, AND IT APPEARS TO BE RAMPANT. THIS SHOULD BE A RECALL AND REPAIRED AT FORD'S COST. *TR
Power train, May 29, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION BEGAN TO VIBRATE EXCESSIVELY IN A JERKING MOTION WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE WARNING ICON REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED TEN TIMES WHILE THE CONTACT TRAVELED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO DETECT A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,650.
Power train, Vehicle speed control, May 28, 2013
I WAS DRIVING ON A MAJOR HIGHWAY IN TOWN GOING ABOUT 45 MILES PER HOUR. THE CAR STARTED SHAKING VIOLENTLY AND I COULD NOT ACCELERATE. I HAD TO DODGE MOVING TRAFFIC WHILE MY CAR SHUT DOWN. I HAD TO PUT THE CAR IN PARK, TURN OFF THE IGNITION, AND RESTART THE CAR. A YELLOW WRENCH LIGHT CAME ON WHILE THE CAR WAS SHAKING. I WAS ABLE TO AVOID GETTING INTO AN ACCIDENT, HOWEVER I WAS FEARFUL FOR MY LIFE. THERE NEEDS TO BE A RECALL, ESPECIALLY WITH THE NUMBER OF COMPLAINTS I HAVE READ. IT IS BEYOND ME HOW THIS IS NOT UNDER WARRANTY, CONSIDERING MY CAR IS LESS THAN 5 YEARS OLD AND DOESN'T EVEN HAVE 40K MILES ON IT. AFTER A TOW TO THE LOCAL FORD DEALERSHIP, I WAS TOLD (4 DAYS LATER) THAT IT WAS THE THROTTLE BODY AND IT'S NOT COVERED UNDER WARRANTY. *TR
Fuel system, Gasoline, Power train, Electrical system, May 28, 2013
I WAS ON THE FREEWAY WHEN THE 2010 FORD FUSION LOST POWER, BEGAN TO SHUDDER AND THE WRENCH LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER. LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE THE VEHICLE DIED. I HAD THE VEHICLE TOWED TO A FORD DEALER AND THEY DIAGNOSED THE PROBLEM AS A BAD THROTTLE BODY. AFTER DOING SOME VERY BASIC RESEARCH ON THE INTERNET I FOUND THAT THIS IS A HUGE PROBLEM AND IT ISN'T BE COVERED UNDER A RECALL OR THE POWERTRAIN WARRANTY. I THINK THAT FORD SHOULD BE, AT LEAST, HELPING CONSUMERS COVER THE COST OF THIS REPLACEMENT. *TR
Power train, Engine, May 28, 2013
FIRST INCIDENT WAS SEPTEMBER 23, 2012. WAS DRIVING AT ABOUT 45 MPH AND MY 2010 FORD FUSION LOST POWER AND THE WRENCH LIGHT CAME ON. CAR WOULD NOT ACCELERATE WHEN PEDDLE WAS PUSHED AND WAS SHAKING AS I PULLED OVER. I WAS ABLE TO PULL OVER AND GET THE CAR RESTARTED AND DRIVE HOME. A FEW DAYS LATER THE CAR WOULD NOT START AND FORD DEALERSHIP REPLACED THE BATTERY AND SAID THAT MOST LIKELY CAUSED THE VEHICLE TO LOSE POWER. I TOOK THEIR WORD FOR IT. MAY 27 2013, 8 MONTHS LATER THE CAR IS LOSING POWER AGAIN. HAPPENED ONCE ON THE 27TH AND 4 TIMES ON THE 28TH AS I ATTEMPTED TO GO TO WORK AND AS I DROVE IT TO THE DEALER TO DIAGNOSE. CAR IS AT DEALERS NOW WAITING FOR THEIR DIAGNOSIS. *TR
Power train, Engine, May 27, 2013
AT HIGHWAY SPEED THE VEHICLE LOSSES ALL POWER CHECK ENGINE AND WRENCH LIGHT COMES ON. DEALER CLAIMS IT IS A ON GOING ISSUE WITH THE THROTTLE BODY ASSEMBLY. IT MUST BE A WIDE SPREAD PROBLEM SINCE THE PARTS ARE BACK ORDERED FOR WEEKS. I HOPE SOMEONE DOES NOT GET KILLED BEFORE THEY ADMIT IT IS A SAFETY PROBLEM. *TR
Power train, May 27, 2013
DRIVING AT APPROXIMATELY 50 MILES/HR WHEN THE CAR STARTED TO HESITATE, THEN NO ACCELERATION AND THE WRENCH LIGHT CAME ON. IMMEDIATELY TURNED ON MY FLASHERS AND PULLED THE CAR TO THE SIDE OF THE ROAD. AFTER TURNING OFF THE CAR AND SITTING THERE FOR ABOUT 5 MINUTES I WAS ABLE TO GET THE CAR SAFELY OFF THE ROAD. *TR
Power train, Engine, May 26, 2013
WHILE DRIVING DOWN, A BUSY INTERSECTION AT 30MPH.MY 2010 FORD FUSION JUST STOPPED, RPMS WENT DOWN WRENCH CAME ON AND CAR STARTED SHAKING BAD,THANK GOD NO ONE WAS BEHIND ME COULD OF BEEN HIT FROM BEHIND THIS HAS HAPPENED ABOUT 5 TIMES THIS MONTH ALONE...FORD SHOULD RECALL THESE FUSIONS BEFORE THEY GET HIT WITH A LAW SUIT...AM GRATEFUL WAS BY MYSELF...I USUALLY HAVE MY GRANDCHILDREN...FORD NEEDS TO LOOK INTO THIS BACK UP YOUR NAME... *TR
Steering, Power train, Electronic stability control (ESC), May 26, 2013
THIS IS THE SECOND TIME THIS HAS HAPPENED. WE WERE DRIVING ON THE FREEWAY AT ABOUT 65 MPH WITH CRUISE CONTROL ON BUT NOT SET (ICON WAS YELLOW AND NOT GREEN). WE CHANGED LANES AND HIT A ROUGH PLACE IN THE ROAD, PERHAPS A SLIGHT POTHOLE ON THE FREEWAY. SUDDENLY THE CHIME WAS HEARD AND THE MESSAGE SERVICE ADVANCE TRAC, THEN SERVICE POWER STEERING NOW. THE SLIDE ICON ALSO APPEARED. WE DID NOT SLOW DOWN AND DROVE AT LEAST A HALF HOUR AT HIGHWAY SPEED. WE STOPPED AND PARKED THE CAR AT WALMART. WHEN THE CAR WAS RESTARTED, NO POWER STEERING AT ALL. MY GENTLEMAN FRIEND IS A FARMER. HE DROVE THE CAR HOME WITHOUT THE POWER STEERING, FOUGHT THE STEERING FOR MILES. WE WILL TAKE IT IN TO THE DEALER TO RESET IT. THE FIRST TIME THIS HAPPENED, I WAS DRIVING AROUND 75 MPH WITH THE CRUISE CONTROL ACTIVATED BUT NOT SET (YELLOW ICON, NOT GREEN). I MANEUVERED A BROAD TURN ON THE FREEWAY AT SPEED, AND THE SLIDE ICON APPEARED. THEN QUICKLY THE SERVICE POWER STEERING NOW MESSAGE APPEARED. I CONTINUED DRIVING FOR A MILE, EXITED THE FREEWAY AT MY PLACE OF EMPLOYMENT, AND AS I PULLED INTO THE PARKING SLOT, REALIZED THAT THE CAR WAS VERY DIFFICULT TO STEER. LATER, WHEN I RESTARTED THE CAR, NO POWER STEERING. HAD IT TOWED, AND THE FORD DEALER RESET THE COMPUTER. THIS WAS 4 MONTHS AGO. I WONDER IF THERE IS A CONNECTION BETWEEN CRUISE CONTROL ENGAGEMENT AND ADVANCETRAC. CAN ADVANCETRAC BE DEACTIVATED?? *TR ## VIN FAILED ##
Power train, May 24, 2013
WHEN I PULLED OUT INTO TRAFFIC LEAVING WORK, THE ENGINE WENT IDLE AND THE WRENCH LIGHT CAME ON. LOST ALL ACCELERATION. FROM ALL THE COMPLAINTS OF THE SAME ISSUE WITH THE THROTTLE BODY, REALLY HOPE THIS GETS RESOLVED.. *TR
Engine and engine cooling, Power train, May 24, 2013
I WAS DRIVING MY 2010 FORD FUSION HOME FROM WORK LATE AT NIGHT AND IT STARTED SPUTTERING AND SLOWING DOWN. THE CAR SHUT DOWN IN THE MIDDLE OF AN AROUND ABOUT, THANK GOD A POLICEMEN WAS BEHIND ME, BECAUSE IF NOT I WOULD HAVE BEEN HIT FROM BEHIND. I WENT THE NEXT DAY TO HAVE THE CODE PULLED FOR THE CHECK ENGINE LIGHT AND FOUND OUT THE THROTTLE BODY IS STICKING OR GOING BAD. UPON MY RESEARCH ON THE INTERNET I FOUND OUT THAT IS A COMMON PROBLEM FOR THE 2010 FORD FUSIONS AND FORD HAS REFUSED TO ISSUE A RECALL ON THIS PART. I CONTINUE TO DRIVE THE CAR BECAUSE I DIDN'T EXPERIENCE ANYMORE PROBLEMS UNTIL AGAIN I WAS ON MY WAY HOME FROM WORK, LATE AT NIGHT AND THE CAR DID IT AGAIN THIS WAS 5/21/13, DID I MENTION I AM 6 MONTHS PREGNANT. I WAS ALMOST REAR ENDED BECAUSE THE CAR SLOWED NOW IN THE MIDDLE OF A 2 LANE ROAD AND THEN CAME TO AN COMPLETE STOP. I TURNED MY FLASHERS AND THE CAR THAT WAS BEHIND WENT AROUND, I FINALLY WAS ABLE TO PULL OVER AND WAIT ABOUT 10 MINUTES AND THE CAR STARTED BACK UP BUT IT WAS STILL SPUTTERING LIKE IT WANTED TO CUT OFF, BUT I WAS ABLE TO MAKE LESS THAN ONE MILE TO MY HOME. THIS PART GOING BAD ON THESE FORD FUSION IS AN SERIOUS ISSUE AND NEEDS TO BE ADDRESS BY FORD, AN RECALL NEEDS TO BE ISSUED. THIS IS VERY DANGEROUS AND NOW THAT I AM READY TO REPLACE THE THROTTLE BODY IT IS ON BACKORDER HERE IN GA AND THE DEALERSHIPS HAVE NO IDEA WHEN THEY WILL RECEIVE ANY SHIPMENTS. PLEASE ISSUE A RECALL FOR THIS PART AND MAKE FORD RESPONSIBLE FOR THE FINANCIAL COST OF THESE REPAIRS. *TR
Power train, May 24, 2013
I WAS DRIVING AND SUDDENLY THE CAR HAD GONE LIMP AS IF IT WAS LOSING POWER. THE WRENCH LIGHT COMES ON AND I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD WHILE MY CAR BEGAN JERKING. I SHUT OFF THE ENGINE THEN RESTARTED AND THE WRENCH LIGHT HAD GONE OFF AND THE CAR DROVE FINE. THE NEXT DAY IT HAPPENED AGAIN. I DECIDED TO TAKE IT TO THE FORD DEALERSHIP AND ON MY WAY THERE THE CAR STALLED OUT ON ME TWICE MORE WHILE ON THE HIGHWAY ENROUTE TO THE DEALERSHIP. I WAS INFORMED THAT THE THROTTLE BODY NEEDS TO BE REPLACED. IT WILL COST ME SOMEWHERE AROUND $400 AND THE PARTS (THROTTLE BODY) ARE ON BACK ORDER BY THE MANUFACTURER AND THE FORD DEALERSHIP SAYS THAT THEY DO NOT KNOW WHEN THEY ARE TO BE EXPECTED IN FROM THE MANUFACTURER. I CALLED AROUND TO DIFFERENT AUTOPART STORES AND OTHER FORD REPAIR SHOPS AND EVERYONE IS SAYING THE SAME THING. NO ONE KNOWS WHEN THE PART WILL BE AVAILABLE BY THE MANUFACTURER. THIS TELLS ME THAT THIS IS A HUGE PROBLEM FOR THESE PARTS TO BE ON BACK ORDER AND NO ONE IS ABSORBING THE COSTS FOR A RENTAL CAR WHILE FORD TRY WORK ON THE PROBLEM. SUCH A HORRIBLE TIME TO OWN A FORD FUSION RIGHT NOW. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. IT'S LIKE THEY DO NOT EVEN CAR ABOUT THEIR CONSUMERS. SOOOO DISAPPOINTING. *TR