2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, Vehicle speed control, Engine, Apr 29, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT 65 MPH. THE WRENCH LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO COAST TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED BUT THE DEALER FOUND TRANSMISSION FLUID HAD LEAKED AT THE DRIVER FRONT TIRE AREA AND ALSO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE DEALER REPLACED THE TRANSMISSION AND THE BRAKE FLUID BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO WANTED TO STATE THAT THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR UNKNOWN ELECTRICAL FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS VEHICLE 57,000. UPDATED 08/27/13*LJ THE CONSUMER STATED WHILE DRIVING, THE VEHICLE LOST POWER TO THE WHEELS AND THE ABILITY TO STEER BECAME VERY DIFFICULT. THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. SHE WAS ABLE TO GET TO VEHICLE OVER TO THE SIDE OF THE ROAD, AFTER SHE PULLED OVER, THE VEHICLE BEGAN TO SHAKE BEFORE SHE TURNED THE ENGINE OFF. ALSO, THE WRENCH INDICATOR LIGHT ILLUMINATED.
Power train, Engine, Apr 22, 2013
MY FUSION HAS MULTIPLE ISSUES. THE FIRST BEING A STALLING ISSUE WHEN SITTING AT A STOP, WHEN YOU PRESS THE ACCELERATOR THE CAR JUST DIES. IT HAS DONE THIS TO ME MULTIPLE TIMES THE LATEST BEING WITH MY WIFE WHO NOW REFUSES TO DRIVE THE CAR. IT DOESN'T POST A CODE AND STARTS RIGHT UP; WITH NO CODE THE FORD SAYS THEY CANNOT HELP. THE SECOND ISSUE IS TERRIBLE SHIFTING AND VERY SLOW RESPONSE TO THROTTLE MOVEMENTS. THE SHIFT FROM 1ST GEAR TO 2ND HAS BEEN VERY BAD; FORD HAS FLASHED THE COMPUTER MULTIPLE TIMES WHICH DID NOTHING. FORD SAYS WITHOUT A CODE THEY ARE NOT ABLE TO HELP. THIS HAS BEEN AN ISSUE WITH THE CAR FROM DAY 1. THIRD ISSUE IS WHEN YOU ARE ACCELERATING AND HAVE TO HIT THE BRAKES, WHEN YOU GET BACK ON THE GAS THE CAR ACTS AS IF THE MOTOR WAS TURNED OFF. YOU HAVE TO PUSH THE ACCELERATOR TO THE FLOOR TO GET IT TO RESPOND. I HAVE ALMOST BEEN HIT MULTIPLE TIMES DUE TO THIS ISSUE. AGAIN NO CODE SO FORD SAYS THEY CANNOT DO ANYTHING. *TR
Engine and engine cooling, Power train, Electrical system, Vehicle speed control, Apr 18, 2013
1ST INCIDENT: CAR STALLED IN TRAFFIC WHILE GOING 40 MPH, COASTED INTO PARKING LOT, RESTARTED CAR AND DROVE FINE - NO WARNING LIGHTS 2ND INCIDENT: 6 WEEKS LATER WITH NO ISSUES OR WARNING LIGHTS CAR STALLED AGAIN LATE AT NIGHT WHILE GOING 35 MPH UP A SMALL RISE 3RD INCIDENT: 2 DAYS LATER - STILL NO WARNING LIGHTS, CAR SUDDENLY LOST POWER, DID NOT STALL, BUT WOULD NOT GO OVER 5 MPH WHILE ENTERING ATTEMPTING TO ENTER INTERSTATE. SAT ON SIDE OF INTERSTATE FOR 45 MINUTES WAITING ON A TOW TRUCK. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THEY REPLACED THE THROTTLE BODY WHICH COST $385. THE NOTES ON THE INVOICE STATE THEY "RETRIEVED CODE P2111 THROTTLE SYSTEM STUCK OPEN." I FEEL CERTAIN FORD HAS SOME SERIOUS ISSUES WITH THESE CARS AS THE TRANSMISSION HAS ALREADY HAD TO BE REBUILT.
Engine and engine cooling, Power train, Apr 18, 2013
I PURCHASED A 2010 FORD FUSION 2 YEARS AGO AND I HAVE BEEN HAPPY WITH IT UP UNTIL JUST RECENTLY. THE OTHER MORNING I WAS ON MY WAY TO THE GYM AND THE CAR LOST TOTAL POWER, SPUTTERED THEN JUST DIED. IT STARTED UP RIGHT AWAY AND I WAS ABLE TO MAKE IT BACK HOME. NEEDLESS TO SAY, IT HAD TO GO TO THE DEALER AND THE PROBLEM HAS BEEN DIAGNOSED AS A THROTTLE BODY PROBLEM. APPARENTLY THIS HAS BEEN VERY COMMON IN THIS YEAR OF THE FORDS. IT IS EXTREMELY UPSETTING AS IF THIS HAD HAPPENED WHEN I WAS ON THE FREEWAY, IT COULD HAVE BEEN A REAL PROBLEM. THE TOTAL COST FOR THE REPAIRS WAS 600.00. I REALLY HOPE FORD PLACES A RECALL ON THESE THROTTLE BODIES, THIS IS A DANGEROUS SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Apr 17, 2013
I WAS DRIVING TO WORK, AS I WAS PASSING A VEHICLE, MY CAR CUT OUT AT AROUND 70 MPH. AFTER MY ENGINE CUT AND THE WRENCH LIGHT CAME ON, I TRIED TO ACCELERATE AND WAS NOT ABLE TO ACCELERATE THE CAR. I PULLED OFF TO THE SHOULDER AND TURNED THE CAR OFF AND RESTARTED THE CAR. AS I WAS RESTARTING, THE CAR TOOK A LITTLE EXTRA CRANKS TO TURN OVER. UPON RESTARTING, THE WRENCH LIGHT WENT OFF AND THE CARD DROVE FINE. *TR
Power train, Vehicle speed control, Engine, Apr 11, 2013
THIS PROBLEM HAS HAPPENED MULTIPLE TIMES. WHEN I HIT THE GAS AFTER SLOWING DOWN, THE VEHICLE WILL NOT MOVE. I WILL HAVE TO JAM DOWN ON THE GAS PEDAL BEFORE IT DOES ANYTHING. AT THAT POINT, THE RPM'S FLY UP AND THE CAR WILL FINALLY START MOVING. IT IS INEVITABLE THAT THIS WILL CAUSE ME TO GET INTO A CAR ACCIDENT AND EVEN POSSIBLY KILLED ONE DAY. THERE HAVE BEEN SEVERAL TIMES WHERE I HAVE BEEN JUST SHY OF GETTING SLAMMED INTO BY ONCOMING TRAFFIC AS I TURN IN FROM OF THEM CAUSE MY VEHICLE IS NOT MOVING. ALSO THERE HAVE BEEN THREE INSTANCES IN WHICH THE CAR WILL TOTALLY STOP MOVING. THE CAR IS ON, BUT IT WILL NOT GO. I WILL HIT THE GAS AND NOTHING HAPPENS. I HAVE TO SHUT THE CAR COMPLETELY OFF AND THEN BACK ON AGAIN IN ORDER TO GET IT TO MOVE. I HAVE COMPLAINED TO THE DEALERSHIP SEVERAL TIMES ABOUT PROBLEMS WITH MY VEHICLE AND NOTHING EVER GETS DONE.THIS IS EXTREMELY DANGEROUS AND I FEAR FOR MY LIFE CAUSE OF THIS PROBLEM THAT CONTINUES TO GO UNHEEDED BY THE DEALERSHIP. *TR
Power train, Apr 11, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION SPORT. THE CONTACT STATED THAT THE VEHICLE STALLED IMMEDIATELY AFTER BEING STARTED. THE VEHICLE WOULD SURGE AND SHAKE ABNORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE TACHOMETER WOULD SPORADICALLY INCREASE AND DECREASE RAPIDLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY A DEALER HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 51,075.
Power train, Apr 8, 2013
VEHICLE LOST POWER WHILE ACCELERATING. WRENCH ICON CAME ON. WAS ABLE TO PULL OVER TO SHOULDER. CAR SHUTTERED WHEN TURNED OFF. WAS ABLE TO RESTART AND DRIVE HOME. DIAGNOSIS: MASS AIR FLOW SENSOR. 3 WEEKS LATER IT HAPPENED AGAIN BUT THIS TIME WAS NOT ABLE TO RESTART. COULD COAST AT 12 MPH BUT WHENEVER ACCELERATOR WAS PUSHED CAR SHUTTERED AND LOST POWER. DIAGNOSIS: THROTTLE BODY AND COIL. *TR
Power train, Apr 4, 2013
SHORTLY AFTER PURCHASING THE CAR, I STARTED EXPERIENCING A NUMBER OF PROBLEMS. THE FIRST STARTED THREE WEEKS AFTER PURCHASING IT. WHILE DRIVING ON THE INTERSTATE, DOING APPROXIMATELY 65 MPH, THE WRENCH LIGHT CAME ON IN MY CAR. NOT TOO LONG AFTER THAT THE CAR BEGIN SHAKING, SO AT THIS POINT I DECIDED TO PULL IT OVER AT A REST AREA. UPON PARKING, I NOTICED SMOKE COMING FROM THE ENGINE. TURNED THE CAR OFF AND ALLOWED IT TO SIT FOR AWHILE. WHEN I TURNED THE CAR BACK ON, THE LIGHT WAS OFF AND THE CAR WAS RUNNING FINE. I CALLED THE DEALERSHIP AND BROUGHT IT BACK THERE SO THEY COULD DRIVE IT AND SEE WHAT IS WRONG. THEY OF COURSE FOUND NOTHING. A COUPLE WEEKS LATER I BLEW MY TRANSMISSION. AFTER TAKING TWO MONTHS IN THE SHOP, I FINALLY GOT IT REPLACED. SURE ENOUGH A COUPLE WEEKS AFTER THAT, THE INCIDENT HAPPEN AGAIN. THIS TIME THEY SAID THE THROTTLE BODY NEEDED TO BE REPLACED. GOT THAT DOWN AND HAD MY CAT BACK A MONTH LATER. A MONTH AFTER THAT, THS SAME THING HAPPENED. THIS TIME, THEY SAID IT WAS SOME LINING THAT NEEDED TO BE FIXED, SO THEY DID. A COULEE DAYS AGO, THE SAME INCIDENT OCCURRED AGAIN. THIS TIME THEY ARE SAYING THE CV AXLE AND BUSHING NEED TO BE REPLACED. I BOUGHT THE CAR IN JUNE 2012 AND IT HAS SPENT MORE TIME IN THE SHOP THAN IN MY POSSESSION. NOT ONLY AM I PAYING A CAR PAYMENT FOR A CAR I DINT BARELY HAVE, BUT I AM ALSO PAYING WEEKLY FOR A RENTAL EVERYTIME IT IS IN THE SHOP. *TR
Power train, Electrical system, Apr 1, 2013, crash
PULLED INTO PARKING SLOT OF TOWNHOUSE COMPLEX. BEFORE I COULD SHIFT INTO "P" THE ENGINE RACED AND SURGED FORWARD INTO A BUILDING. I WAS STUNNED. $4600 DAMAGE TO MY CAR. $7000 DAMAGE TO BUILDING. I TOLD THE SERVICE MANAGER AT DEAN SELLERS-TROY WHERE I BOUGHT THE CAR THAT SOMETHING WAS WRONG EVERY TIME I TOOK IT IN FOR AN OIL CHANGE. HE SAID EVERYTHING WAS OK. WHEN THIS ACCIDENT HAPPENED I HAD IT TOWED TO CREST FORD IN CENTERLINE, MI. THEY INSISTED IT WAS NOT A MECHANICAL FAILURE. APPROX. 2 MONTHS LATER THE SERVICE MANAGER, [XXX], CALLED ME AND SAID THEY FOUND THE PROBLEM. THE WIRING HARNESS TO THE AIRFLOW WAS MISFIRING. (DEAN SELLERS REPLACED ONE JUST A FEW MONTHS EARLIER). [XXX] TOLD ME TO BRING IT IN AND THEY WOULD REPLACE IT AT NO CHARGE. IN THE MEANTIME MY INSURANCE COMPANY PAID OVER $11000. MY INSURANCE RATES ARE SKY HIGH AND I HAVE ABSOLUTELY NO CONFIDENCE IN THE SAFETY OF THIS CAR. I'M NEARING 72 YEARS OLD AND IT TOOK ME 3 WEEKS TO WRITE THIS COMPLAINT BECAUSE I RELIVE THE WHOLE ORDEAL ALL OVER AGAIN. I DREW MONEY OUT OF MY RETIREMENT ACCOUNT TO PAY CASH FOR THIS CAR THINKING I WOULD NEVER HAVE TO WORRY ABOUT CAR PROBLEMS AGAIN. NOW I'M STUCK WITH A CAR I'M AFRAID TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Mar 29, 2013
THE TRANSMISSION FAILS TO SHIFT FROM 2ND TO 3RD GEAR AT THE PROPER TIME WHICH RESULTS IN THE CAR STUTTERING LATER AS THE PROBLEM WORSENS THE CAR STARTS HESITATING TO ACCELERATE AND THEN HARD SHIFTS WHICH JOLTS THE CAR. THIS PROBLEM PROGRESSIVELY GETS WORSE WITH INCIDENTS BECOMING MORE FREQUENT AND WITH HARSHER JOLT THAT FEEL LIKE YOUR CAR IS BEING REAR ENDED. PERMANENT DAMAGE WILL OCCUR. SINCE THE PROBLEM OCCURS AT LOWER SPEEDS IT COULD BE HAZARDOUS WHEN PULLING ON TO THE ROAD FROM A PARKING LOT OR CROSSING THE ROAD TO AND HOME OR PLACE OF BUSINESS AND WHEN ACCELERATING FROM A STOP LIGHT. *TR
Steering, Power train, Mar 28, 2013
MY CAR HAS BEEN MAKING A WEIRD HUM/GRIND/LOW PITCHED ROAR NOISE FOR QUITE SOME TIME NOW. I TOOK IT IN, IT WILL COST 1,800 DOLLARS TO REPLACE MY POWER STEERING RACK. BUT- APPARENTLY YOU CANT JUST BUY THE RACK, YOU MUST BUY THE WHOLE KIT (MOTOR, TIE RODS, RACK, CLAMPS, YOU NAME IT). BECAUSE ITS BEEN REDESIGNED! ...I WONDER WHY. YET THERE IS NO RECALL. FYI- IF I DIDN'T FIX, THE POWER STEERING WOULD HAVE SOON FAILED, LEAVING ME STRANDED. *TR
Power train, Fuel/propulsion system, Mar 27, 2013
ON THE HIGHWAY WITH MY LITTLE GIRL IN THE BACK GOING 65 MPH, THEN SUDDENLY THE CAR WENT LIMP, LOST ALL POWER. I BARELY MADE IT THE SHOULDER. I WAS SO SCARED I TOOK MY DAUGHTER OUT THE CAR AND STAND HER ON THE FAR SIDE OF THE ROAD. THE CAR WAS IDLING VERY ROUGH, WITH THE SERVICE ENGINE WRENCH ON. I HAD IT TOWED, BUT I COULD HAVE SAVED SOME CASH BECAUSE AFTER RESTARTING THE CAR IT RAN FINE. THE DEALER SAID THEY COULD NOT FIND ANYTHING WRONG ' NO ERROR CODE, THEY TEST DRIVE IT AND COULD NOT DUPLICATE THE ISSUE. TURNS OUT IF YOU SHUT THE CAR OFF IT CLEARS THE ERROR CODE, HOW STUPID IS THIS! WHO IS GOING TO KEEP THE CAR RUNNING WHILE GETTING A TOW. I DROVE IT FOR ABOUT A MONTH THEN IT HAPPEN AGAIN, AND SURE ENOUGH ON THE HIGHWAY AGAIN. I TOOK IT BACK TO THE DEALER AND FROM MY RESEARCH ON THE WEB I TOLD THEM TO CHANGE THE THROTTLE BOX,' LET'S HOPE THIS FIX THE ISSUE. *TR
Power train, Engine, Mar 27, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR DIAGNOSIS OF THE FAILURE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TR
Power train, Engine, Mar 20, 2013
DRIVING DOWN THE FREEWAY AT ABOUT 65 MILES PER HOUR WHEN THE CAR DIES AND STARTS A VIOLENT SHAKE. LUCKILY THERE WASN'T MUCH TRAFFIC AND I COULD PULL OFF TO THE SIDE OF THE ROAD WITH MY THREE KIDS, IF IT WOULD HAVE BEEN BUSY THERE WOULD HAVE BEEN AN ACCIDENT. I HAVE READ ALOT OF COMPLAINTS ABOUT THIS PROBLEM WITH THE 2010 FORD FUSIONS IS IT GOING TO TAKE A COUPLE DEATHS FOR THEM TO RECALL THIS CAR FOR THE PROBLEM. IT HAS HAPPEN TO ME THREE TIMES NOW ONCE WHEN I WAS GOING ABOUT 35. I THINK FORD NEEDS TO RECALL THESE VEHICLES AND FIX THEM BEFORE SOMEBODY GETS KILLED IF THEY HAVEN'T ALREADY. *TR
Power train, Mar 20, 2013
MY CAR HAS BEEN CONSTANTLY SHIFTING OUT OF GEARS WHEN DRIVING. IT HAPPENS WHETHER I AM GOING 10 MPH TO 60 MPH. THE CAR WILL SLOW DOWN, JERK BACK, THAN CATCH UP TO GEAR (AUTOMATIC DRIVE). I BROUGHT THE ISSUE UP TOT THE DEALERSHIP AFTER PURCHASE OF THE USED AUTO ($20K) MILES AND THEY INDICATED THAT THERE WAS NOTHING WRONG. AT $35K I WAS DRIVING DOWN MY STREET GOING 20 MPH WHEN THE CAR JERKED RAPIDLY AND SHUT DOWN. I WAS STUCK IN THE MIDDLE OF THE STREET WITH THE CAR FAILING TO RESTART. THE TRANSMISSION LIGHT (WRENCH) CAME ON AND I WAS STUCK TRYING TO FIGURE OUT WHAT TO DO NEXT. I FINALLY GOT THE CAR TO START UP AGAIN AFTER 3 TRIES AND I WAS ABLE TO GET INTO WORK BUT TOOK THE BACK STREETS INSTEAD OF THE HIGHWAY. ALL OF THIS HAPPENED AFTER I HAD THE CAR AT THE DEALERSHIP THE DAY BEFORE AND IT PASSED THE 120 POINT INSPECTION. I ACTUALLY PRINTED OFF ALL 306 COMPLAINTS ON THIS WEBSITE REGARDING THIS ISSUE AND TOLD THE DEALER WHAT TO FIX AS I DID NOT WANT TO GET ANY RUN AROUND. THE DEALER TOOK IT OUT ON 3/20 AND THE CAR DID THE SAME THING TO THE SERVICE TEAM AND LUCKILY THEY WERE ABLE TO WITNESS THE CRITICAL ERROR. THEY AGREED TO FIX IT BUT ARE NOW TRYING TO STICK IT TO ME. THE CAR WAS UNDER 36K ORIGINAL WARRANTY BUT THE CAR WAS ORIGINALLY PURCHASED ON 3/5/2010 AND THE INCIDENT HAPPENED ON 3/18/2013. THE DEALER TOLD ME I WAS TWO WEEKS PASS THE WARRANTY SO I WAS OUT OF LUCK. I FORTUNATELY BOUGHT THE EXTENDED WARRANTY AND THEY ARE NOW TRYING TO MAKE ME PAY THE $100 DEDUCTIBLE WHICH I AM FIGHTING. *TR
Power train, Mar 19, 2013
WHILE STOPPED AT A LIGHT, THE CAR STALLED AND SPUTTERED. A WRENCH SIGN LIT UP AND THE CAR DIED. I RESTARTED IT AND RAN FINE. HAPPENED AGAIN A FEW DAYS LATER, SO I TOOK IT TO THE DEALER. WAS THERE THE WHOLE DAY, BUT THEY COULD FIND NOTHING WRONG WITH THE CAR. *TR
Power train, Mar 18, 2013
WHEN I PULLED OUT OF MY DRIVE WAY THIS MORNING, WHEN THE CAR WAS CHANGING FROM 1ST-2ND GEAR, IT SLAMMED INTO 2ND SO HARD IT WHIPPED MY HEAD BACK. THE CAR NEVER LOST POWER, AND WHEN IT FOUND 2ND IT KEEP GOING KEEPING SPEED. IF THERE HAD BEEN A CAR BEHIND ME, I PROBABLY WOULD HAVE BEEN HIT, BECAUSE WHEN IT SLAMMED INTO GEAR MY REACTION WAS TO LET OFF THE GAS AS THE CAR MADE A SUDDEN JERK. *TR
Power train, Engine, Mar 15, 2013
DRIVING INTERSTATE HWY AT 65 MPH, VEHICLE LOST POWER. TRAVELING IN THE MIDDLE LANE, THE VEHICLE SLOWED IN RUSH HOUR TRAFFIC TO 5MPH. I SAID MY PRAYERS DUE TO THE HEAVY TRAFFIC, THOUGHT THIS WAS THE END. WAS ABLE TO COAST TO THE SHOULDER AND CALLED FOR A TOW TRUCK. DEALER REPORTED THAT THE THROTTLE BODY HAD FAILED. FAILED PART REPLACED AND VEHICLE IS WORKING NORMALLY. *TR
Power train, Engine, Mar 14, 2013
STOPPED FOR LIGHT STARTED TO GO CAR STARTED JERKING AND ROUGH IDLE COULD ONLY GO ABOUT 2-4 MPH WAS ABLE TO GET TO SIDE OF ROAD TURNED OFF FRO SEVERAL MIN. THAN RESTARTED RAN FINE FOR ABOUT 8-10 MILES THAN SAME. GOT IT DEALER THEY REPLACE THROTTLE BODY. *TR
Power train, Engine, Mar 13, 2013
OUR 2010 FORD FUSION LOST ENGINE POWER WHILE ACCELERATING UP A HILL IN MORNING RUSH HOUR TRAFFIC ON A MULTI-LANE SUPER-HIGHWAY IN ATLANTA. OUR CAR WAS IN ONE OF THE LEFT LANES AND WAS ABLE TO LIMP ACROSS SEVERAL LANES TO THE RIGHT SHOULDER WITH THE ASSISTANCE OF A HELPFUL TRUCK DRIVER. CARS WERE RACING AROUND US ON BOTH SIDES UNTIL WE COULD FLAG DOWN ASSISTANCE. THE EXPERIENCE WAS HORRIFYING. THE CAR WAS TOWED TO THE FORD DEALER WHO DIAGNOSED THE PROBLEM AS A STUCK THROTTLE COVER. A REPAIR WAS MADE UNDER WARRANTY, AND WE WERE TOLD THE CAR WAS SAFE TO DRIVE. *TR
Power train, Electronic stability control (ESC), Mar 8, 2013
MY VEHICLE LOST ACCELERATION WHILE DRIVING AND SHUT OFF ON ME THREE TIMES. THE THIRD AND FINAL TIME I WAS ON A HIGHWAY AND ALMOST GOT REAR ENDED. I HAD THE CAR TOWED AND SERVICED AT THE NEAREST AUTHORIZED FORD DEALER TO FIND OUT I WAS OUT OF WARRANTY. PAID FOR A THROTTLE AND IT'S INSTALLATION LEFT VERY SCARED AND UPSET. *TR
Power train, Engine, Mar 7, 2013
TRAVELING APPROXIMATELY 45 MPH DURING RUSH HOUR TRAFFIC THE 'WRENCH' LIGHT ILLUMINATED, THE VEHICLE LOST POWER AND THE ENGINE BEGAN IDLING VERY ROUGH. FORTUNATELY I WAS ABLE TO GET OUT OF TRAFFIC AND PULL OFF TO THE SIDE OF THE ROAD. THE ENGINE WAS IDLING VERY ROUGH ~900-1200 RPM AND WAS UNRESPONSIVE WHEN I PUSHED THE GAS PEDAL (ALMOST TO THE FLOOR). ONCE STOPPED I TURNED THE ENGINE OFF, WAITED APPROXIMATELY THIRTY SECONDS AND RESTARTED THE ENGINE. THE WARNING LIGHT WAS EXTINGUISHED AND THE ENGINE OPERATED NORMALLY. I ACCELERATED BACK TO TRAFFIC SPEED AND WITHIN FIVE MINUTES EXPERIENCED THE EXACT SAME THING. I PULLED OVER, TURNED OFF AND BACK ON THE VEHICLE AND AGAIN THE LIGHT EXTINGUISHED AND THE CAR RAN NORMALLY. TWO MORE TIMES WITHIN A THIRTY MINUTE PERIOD THE VEHICLE EXPERIENCED THE SAME THING. EN ROUTE TO THE FORD DEALER THE NEXT DAY I HAD THE SAME THING OCCUR THREE ADDITIONAL TIMES DURING THE TEN MILE DRIVE TO THE DEALER. EACH INCIDENT WAS IDENTICAL. THE DEALER FOUND NO CODES (SINCE THE LIGHT HAD CLEARED WHEN I TURNED THE CAR OFF AND ON) AND HOOKED UP AN INCIDENT RECORDER. I EXPERIENCED THE SAME SHUT DOWN THREE ADDITIONAL TIMES AND CAPTURED THEM ON THE RECORDER - UPON RETURN TO THE DEALER THE NEXT DAY THEY STILL DID NOT HAVE ANY CODES TO INVESTIGATE (?) THE DEALER 'THOUGHT' THEY KNEW WHAT THE PROBLEM WAS (EVEN THOUGH THEY "HADN'T SEEN ANYTHING LIKE THIS BEFORE") AND REPLACED THE THROTTLE BODY. SINCE REPLACEMENT I HAVE NOT HAD ANY ADDITIONAL MISHAPS. I'M GLAD I DID NOT CAUSE AN ACCIDENT DUE TO THE SUDDEN LOSS OF POWER BUT, AS I EXPLAINED TO THE DEALER, I FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. I HOPE THEY FIX THIS ISSUE ASAP - THERE NEEDS TO BE A RECALL AND SOON! *TR
Power train, Engine, Mar 7, 2013
DRIVER WAS GOING 35-40 MPH AND SUDDENLY EXPERIENCED A SEVERE LOSS OF POWER AS IF THE CAR TRANSMISSION WAS PUT IN NEUTRAL.WAS A SCARY EXPERIENCE!! HAD TO PUT ON EMERGENCY FLASHERS TO KEEP FROM GETTING HIT FROM BEHIND.CAR WAS DRIVING VERY SLOW AND THEN AFTER A PERIOD OF TIME, FULL POWER CAME BACK ON. *TR
Power train, Electrical system, Engine, Fuel/propulsion system, Mar 7, 2013
READ IN PAPER THAT YOU WERE LOOKING AT FORD THROTTLE BODY. I WAS IN FAST LANE ON I-66 ON A FRIDAY AFTERNOON. SUDDENLY CAR STOPPED. I WAS LUCKY THERE WAS ROOM ON LEFT APRON TO PULL OFF. CAR RESTARTED WHEN I TRIED--WENT 1000 FEET AND STOPPED AGAIN; NOW IN RIGHT LANE AND PULLED OFF. KNEW THERE WAS AN OFF RAMP 1/4 MILE AHEAD AND LIMPED ON APRON WITH CARS PASSING. THE ENTIRE SITUATION WAS VERY DANGEROUS IN MY ESTIMATION. WHEN RESTARTING, IT WAS HARD TO TELL IF AUTO WAS RUNNING OR NOT. WHEN RESTARTING AUTO BACKFIRED ETC. PRIOR TO THIS INCIDENT HAD REPORTED TO FORD DEALER THAT TRANSMISSION SOMETIME "CLUNKED" WHEN I PUT AUTO IN REVERSE IN THE MORNING. THEY FOUND NO PROBLEM. HAVE NOT HAD THIS PROBLEM SINCE I PAID TO HAVE THE THROTTLE BODY REPLACED. *TR