2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, Engine, Fuel/propulsion system, Mar 6, 2013, crash
MY WIFE WAS TURNING LEFT INTO A PARKING SPACE IN A PARKING LOT AT 2MPH OR LESS WHEN THE VEHICLE SUDDENLY ACCELERATED AT HIGH RPMS. OUR VEHICLE SLAMMED INTO THE VEHICLE TO THE RIGHT OF THE SPACE MY WIFE WOULD HAVE ENTERED. HEAVY DAMAGE WAS CAUSED TO OUR VEH. AND TO THE PARKED VEH. MY WIFE WAS UNSURE IF SHE HAD CAUSED THE ACDT OR IF IT WAS A MECHANICAL DEFECT. BECAUSE OF THE VERY HEAVY AND RAPID ACCELERATION, I DIDN'T THINK IT IN ANY WAY WAS DRIVER ERROR. AFTER IT WAS REPAIRED, OUR 2010 FUSION WAS CHECKED OUT BY A FORD DEALER AND NOTHING WAS FOUND AMISS. A YEAR LATER IN NOV. OF 2012, I WAS DRIVING THE CAR AT APPROXIMATELY 50MPH WHEN THE ENGINE SUDDENLY REVVED UP ABOUT 150 TO 200RPMS. THIS DIDN'T CAUSE ANY GREAT ACCELERATION BUT, CONSIDERING MY WIFE'S EXPERIENCE, I IMMEDIATELY SHIFTED TO NEUTRAL. JUST AS I GOT INTO NEUTRAL, THE ENGINE REVVED UP TO 2500 TO 3000RPMS. HAD THE CAR BEEN IN DRIVE, A COLLISION COULD HAVE HAPPENED OR I COULD HAVE LOST CONTROL. FORD WAS CONTACTED, CAR INSPECTED, AGAIN NOTHING WRONG. A SERVICE WRITER TRIED TO TELL US THAT THE RUBBER FLOOR MAT WAS ON THE ACCELERATOR PEDAL. THE MAT DOESN'T GAIN WEIGHT TO SUDDENLY DEPRESS THE PEDAL ALL BY ITSELF! FORD'S GREAT LAKES REGIONAL MANAGER WAS NOT VERY FORTHCOMING-SHE WASN'T APPARENTLY AWARE THAT THERE WERE YOUTUBE VIDEOS OF 2010 FUSION OWNERS FILMING THEIR DASHBOARDS AS THEIR CARS DID THE SAME AS I HAVE DESCRIBED ABOVE. THE CAR IS BEING DRIVEN REGULARLY BUT BOTH OF US HAVE A HAND ON THE GEAR SHIFT ALOT OF THE TIME. CONSIDERING OUR EXPERIENCES AND THE YOUTUBE POSTINGS, I THINK FORD IS TRYING TO AVOID AN EXPENSIVE RECALL. DIDN'T TOYOTA USE THE FLOOR MAT EXCUSE FOR YEARS? *TR
Power train, Mar 5, 2013
DRIVING DOWN HWY AT 45MPH AND IT FELT LIKE THE ENGINE JUST STOPPED. FOOT WAS ON THE GAS BUT COULD NOT DO ANYTHING BUT COAST OFF THE SIDE OF THE ROAD WHILE TRYING TO AVOID TRAFFIC. STOPPED THE CAR AND SHUT IT OFF. AFTER A MINUTE IT STARTED AND WAS RUNNING FINE FOR ABOUT A MILE AND THE SAME THING HAPPENED AGAIN. I WAS ABLE TO GET HOME SAFELY BY SWITCHING GEARS MANUALLY. TOOK I TO THE DEALER AND I WAS TOLD THE THROTTLE BODY HA TO BE REPLACED. EVEN THOUGH I PAID FOR THE EXTENDED WARRANTY AND I WAS WE'LL WITHIN THE 5YEAR 50,000 MILE POWER TRAIN COVERAGE THEY STILL TOLD ME THE THROTTLE BODY IS NOT PART OF THE POWER TRAIN AND I HAD TO PAY $100.00 DEDUCTIBLE. *TR
Power train, Engine, Mar 5, 2013
ON FEB 13 2013 I WAS DRIVING AND THE CAR NOSED OVER, SLOWED TO APPROX 8MPH, WITH ENGINE SURGES OF UP TO 1500 RPM, AFTER SEVERAL RESTARTS IT RAN NORMALLY. ON FEB 17 2013 IT DID THE SAME EXACT THING, I STOPPED AND RESTARTED THE ENGINE SEVERAL TIMES IN THE 40 MINUTE DRIVE OF 3 MILES BACK HOME BUT THAT DID NOT HELP. AFTER THE CAR SET FOR SEVERAL HOURS IT STARTED AND RAN CORRECTLY. RESEARCH ON THE INTERNET SHOWED HUNDREDS OF THE SAME PROBLEM AND REPLACING THE THROTTLE BODY CORRECTED THE TROUBLE. ON FEB 18, 2013 I TOOK IT TO THE FORD DEALER AND FROM ONLY MY DESCRIPTION WAS TOLD THAT THE THROTTLE BODY WAS THE PROBLEM, THEY HAD 3 IN STOCK AND MY THREE YEAR WARRANTY HAS EXPIRED ON FEB 21, 2013, LESS THAN A MONTH OUT OF WARRANTY AND IT WOULD NOT BE COVERED SO I DROVE THE CAR BACK HOME, I CALLED A DIFFERENT FORD DEALER WHO SOLD ME THE THROTTLE BODY AT A DISCOUNT. IT TOOK ME ABOUT TEN MINUTES TO INSTALL THE THROTTLE BODY, AND THE CAR IS STILL RUNNING AS IT SHOULD. *TR
Power train, Fuel/propulsion system, Mar 4, 2013
I HAVE HAD THIS PROBLEM AT VARIOUS INTERVALS SINCE FEBRUARY OF 2012 . MY FUSION WOULD STALL AN WOULD NOT ACCELERATE WHEN I LEFT FROM A STOP SIGN OR A TRAFFIC LIGHT , THE VEHICLE WOULD NOT GO ABOVE TEN MILES PER HOUR AN THE WRENCH LIGHT WOULD COME ON MY INSTRUMENT PANEL. I WOULD HAVE TO GET OFF THE ROAD AN CUT THE CAR OFF THEN RESTART IT. THE CAR WOULD ACT LIKE IT HAD FLOODED AN LURCH AN JERK , WHEN BEFORE I WOULD HAVE IT COME TO A COMPLETE STOP. I TOOK IT TO THE DEALER I PURCHASED THE CAR FROM AN I TOLD THEM ABOUT MY INCIDENTS OF THE SAME TYPE EACH TIME. THEY COULD NOT LOCATE THE PROBLEM UNTIL ON JUNE 30,2012 WHERE THE SAME PROBLEM HAPPENED TO ME AN I DROVE THE VEHICLE DIRECTLY TO THE DEALERSHIP. THEY WERE ABLE TO DIAGNOSE THE PROBLEM AS A FAULTY THROTTLE BODY. THEY TOLD ME I MUST HAVE BEEN USING SOME DIRTY FUEL SINCE THEY SAID THE THROTTLE BODY LOOKED BLACK INSIDE OF FUEL. I HAD USED EXCLUSIVELY 93 OCTANE FUEL INTO MY VEHICLE. I HAD PURCHASED A EXTENDED WARRANTY WHEN I PURCHASED MY VEHICLE FROM PRESTON FORD IN WHICH THEY TOLD ME WHEN I FIRST TOOK THE VEHICLE THERE WITH THE SAME RECURRING PROBLEM, THEY SAID IT WAS COVERED UNDER THE WARRANTY. IT WAS THEN THEY TOLD ME THE WARRANTY DID NOT COVER THAT PART. I HAD TO PAY FOR THE FAULTY PART WITH A TOTAL BILL OF $593.00, ALONG WITH OTHER ITEMS I HAD FOR THIS SERVICE VISIT. I HAVE NOT HAD A PROBLEM SINCE THIS WORK WAS DONE ON MY VEHICLE. THEY DID NOT TELL THAT FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN ON THIS PROBLEM THAT WAS KNOWN BY THE DEALERSHIP, BUT I HAD TO PAY FOR THIS TO TELL ME THAT I HAD ONE OF THE VEHICLES THAT WERE WITHIN THIS BULLETIN. *TR
Power train, Engine, Mar 4, 2013
WHILE DRIVING ON THE FREEWAY AT 65 MPH. THE ENGINE LOST POWER AS THE ENGINE LIGHT AND WRENCH LIGHT WENT ON. PRESSING ON THE ACCELERATOR HAD NO RESPONSIVE. I HAD TO NAVIGATE FREEWAY TRAFFIC WITH NO ENGINE POWER TO GET OFF TO THE SIDE OF THE ROAD. AS I CAME TO A STOP THE CAR JERKED A BIT BEFORE I PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT FOR A WHILE. AFTER TURNING THE CAR BACK ON I GOT BACK ON THE ROAD, ONLY TO HAVE IT HAPPEN AGAIN A FEW MILES LATER. *TR
Power train, Engine, Mar 3, 2013
DRIVING THE CAR SUDDENLY SLOWED INTO A LIMP MODE. THIS HAPPENED SEVERAL TIMES. THE FINAL TIME WAS ON A MAJOR HIGHWAY AT 55MPH. LUCKILY I WAS ABLE TO MANEUVER THE TO THE SIDE OF THE ROAD BEFORE GETTING REAR ENDED BY TRAFFIC FROM BEHIND. THIS IS DANGEROUS CONDITION! AFTER VISITS TO 2 FORD DEALERS, THEY REPLACED THE THROTTLE BODY. THE CAR WAS OUT OF WARRANTY BY MILEAGE, (NOT TIME), SO WE ENDED UP PAYING OUT ALMOST $500 FOR THE REPAIR AND CAR RENTAL. *TR
Power train, Fuel/propulsion system, Mar 2, 2013
FIRST INCIDENT: VEHICLE WAS TRAVELING ABOUT 40 MPH AND WOULD NOT PULL UP A SHALLOW GRADE HILL ABOUT 1 MILE FROM THE HOUSE. CAR WAS STARTED "COLD". WIFE PULLED OFF ROAD AND ENGINE DIED. "WRENCH" SYMBOL CAME ON DASH. I ARRIVED ABOUT 15 MINUTES LATER AND STARTED CAR TO MOVE IT FURTHER OFF THE ROAD. IT RAN SO I TOOK IT BACK HOME, NO APPARENT ISSUE. CALLED DEALER AND GOT IT IN THE NEXT DAY. DEALER IS ABOUT 2.5MILES FROM MY HOME. DEALER COULD FIND NOTHING WRONG AND WE DROVE IT HOME. DID NOT DRIVE IT FOR ABOUT A WEEK. SECOND INCIDENT: WIFE AT A BUSY CONTROLLED INTERSECTION. CAR WOULD NOT ACCELERATE WHEN LIGHT TURNED GREEN. CALLED ME AFTER GETTING CAR STARTED AND MOVED TO A SAFE LOCATION ABOUT 1/2 MILE FROM INTERSECTION. "WRENCH" AND "BATTERY" LIGHTS CAME ON DASH. ABOUT 2 HOURS LATER WE TOOK THE CAR TO THE DEALER WITH NO APPARENT PROBLEM. DEALER INFORMED ME THE COMPUTER CODED A THROTTLE BODY ISSUE. THROTTLE BODY CHANGED. WE HAVE NOT DRIVEN THE CAR OVER 10 MILES SINCE THEN. WIFE NO LONGER TRUST CAR. *TR
Power train, Mar 1, 2013
WE WERE ON THE HWY GOING ABOUT 65MPH IN THE MIDDLE LANE OF AN EXTREMELY BUSY TIME. IT WAS DARK AND ALL OF A SUDDEN THE CAR STOPPED ACCELERATING AND WE BARELY MADE IT TO THE SIDE. WAITED 5-10 MINUTES WHILE WE CALLED A MECHANIC FRIEND. STARTED IT BACK UP TO SEE IF WE CAN GET OFF ON THE NEXT EXIT AND BEFORE WE COULD, IT HAPPENED AGAIN. FINALLY GOT IT HOME BUT HAD TO WAIT TWO DAYS TO TAKE IT IN SINCE THEY WERE CLOSED. ENDED UP NOT ONLY COSTING ME $400 TO FIX IT, BUT ALSO THE INCONVENIENCE OF NOT HAVING A VEHICLE TO GET THINGS DONE AS WELL AS A DAY OFF OF WORK BECAUSE I COULDN'T GET THERE. SEEING AS MANY COMPLAINTS AS I'VE SEEN, THIS SHOULD HAVE BEEN FIXED A LONG TIME AGO. I LOVE FORDS, BUT WITH THE ISSUES I'VE HAD, I'M CONSIDERING A TRADE IN FOR A DIFFERENT BRAND. *TR
Engine and engine cooling, Power train, Feb 28, 2013
WHILE I WAS DRIVING ON A COUNTY HIGHWAY AT ALMOST 60MPH THE CAR SHOOK/SHUTTERED, THEN A WRENCH WARNING LIGHT APPEARED AND I PULLED ONTO THE SHOULDER OF THE ROAD BECAUSE IT FELT LIKE THE CAR WAS LOSING POWER. I HAD JUST GOTTEN OFF OF THE HIGHWAY AND IT STALLED. I CALLED MY HUSBAND TO COME AND BECAUSE IT WAS DARK AND ONLY 20 DEGREES OUTSIDE I STARTED THE CAR AGAIN ABOUT 15 MINUTES LATER. IT STARTED RIGHT UP BUT WE HAD IT TOWED TO A MECHANIC ANYWAY AND THEY FOUND NOTHING WRONG WITH IT. BECAUSE I WAS SCARED TO DRIVE IT AFTER THIS I TOOK IT TO A FORD DEALER (EWALD IN HARTFORD, WI) TO HAVE IT CHECKED OVER. THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEN THIS SAME SCENARIO OCCURRED AGAIN ABOUT 3-1/2 WEEKS LATER AT 5:15AM ON MY WAY TO WORK. THIS TIME I WAS JUST PULLING AWAY FROM A STOP SIGN AND BARELY GOING 20MPH. IT DID THE SAME THING WITH SHAKING, THE WRENCH LIGHT COMING ON AND THE CAR STALLING. THERE WAS NO SHOULDER WHERE I WAS SO I DIDN'T WANT TO WAIT FOR A TOW TRUCK OR HELP. I STARTED IT BACK UP AND TOOK IT BACK HOME WHERE IT SAT IN THE GARAGE FOR 1-1/2 DAYS UNTIL I COULD GET IT TO A DEALERSHIP. EWALD FORD LOOKED AT IT FOR ME AGAIN BUT THEY SAID THEY COULD NOT FIND ANY ISSUES. THEY TOLD ME NOT TO START IT AGAIN IF IT HAPPENS OR THE CODES WILL CLEAR OUT SO I WILL NEED TO HAVE IT TOWED OR PUT A PORTABLE CODE READER ON IT TO SEE IF I CAN GET SOMETHING FOR THEM. I JUST SAW AN ARTICLE IN OUR MILWAUKEE PAPER STATING THAT YOU ARE INVESTIGATING THESE ISSUES AND I WANTED TO LET YOU KNOW THAT I'VE HAD THE SAME PROBLEMS. PLEASE HELP TO FORCE A RECALL BEFORE SOMEONE GETS KILLED. THANK YOU!! *TR
Power train, Engine, Feb 27, 2013
DRIVING ON AN INTERSTATE ABOUT 55 MPH AND WRENCH LIGHT CAME ON ENGINE LOST ABILITY TO ACCELERATE I.E. WENT INTO SAFE MODE AND HAD TO MANEUVER THROUGH TRAFFIC TO THE SHOULDER. THIS OCCURRED MULTIPLE TIMES FROM JULY THROUGH AUGUST 2012 ON VARIOUS TYPES OF ROADWAYS (HIGHWAY, NEIGHBORHOOD ROADS) UNTIL THE PROBLEM WAS FIXED BY A FORD DEALERSHIP. CAUSE OF THE PROBLEM ACCORDING TO THE INVOICE WAS THE THROTTLE BODY. THEY REPLACED THE THROTTLE BODY AND THE PROBLEM HAS GONE AWAY. *TR
Steering, Power train, Engine, Feb 26, 2013
I WAS ON THE FREEWAY WHEN ENGINE SPEED SUDDENLY WENT TO IDLE. I WAS IN THE MIDDLE LANE AND ALMOST GOT INTO A CRASH TRYING TO GET TO THE ROAD SIDE. WHEN I BROUGHT THE CAR TO THE FORD DEALER THEY SAID THE THROTTLE BODY WAS BAD AND IT COST ME $500.00 THEY SAID IT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY,GO FIGURE. ALSO THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY AFTER HEAVY ACCELERATION,THEY SAID IT WAS NORMAL. IT'S NO WONDER WHY PEOPLE SHY AWAY FROM SO CALLED AMERICAN CARS,IT WILL BE MY LAST. *TR
Power train, Fuel/propulsion system, Feb 26, 2013
THE WRENCH LIGHT CAME ON AND STAYED ON STEADY AND THE CAR SUDDENLY LOST ALL ENGINE POWER. HEADLIGHTS STAYED STILL ON AND HAZARD LIGHTS WORKED. I TRIED STARTING THE CAR BUT PRESSING THE GAS PEDAL PRODUCED NO MOVEMENT OF THE CAR NOR ANY INCREASE IN ENGINE SOUND. AFTER TRYING TO START IT SEVERAL TIMES, IT SEEMED LIKE IT STARTED BUT NOT A NORMAL START. THE ENGINE APPEARED TO BE VERY ROUGH BUT AGAIN, NO FAST ENGINE SOUND. IT KIND OF LIMPED TO THE SIDE OF THE ROAD WHICH WAS ON A VERY SLIGHT INCLINE. NO PRESSING OF THE GAS PEDAL PRODUCED ANY SIGNIFICANT MOVEMENT OF THE CAR. THE CAR WAS VIOLENTLY SHAKING AS IT LIMPED TO THE SIDE OF THE ROAD AT MAYBE 2 MILES PER HOUR. ONCE I GOT IT TO THE SIDE OF THE ROAD OUT OF TRAFFIC, I DID TURN IT OFF. I GAVE IT ABOUT 30 SECONDS AND IT STARTED NORMALLY. NO MORE WRENCH LIGHT. IT SEEMED TO WORK FINE AFTER THAT. I DROVE HOME ? ABOUT 90 MILES WITH NO FURTHER PROBLEMS. I REPORTED THE PROBLEM TO OUR LOCAL FORD DEALER. THE DEALER HAS BEEN SUPPORTIVE. FORD MOTOR COMPANY HAS NOT BEEN SUPPORTIVE. WHEN I CALLED THE FORD DEALER EXPLAINING THE SYMPTOMS, THE SERVICE COORDINATOR?S FIRST QUESTION WAS, ?IS IT A FUSION?? HE ALREADY KNEW IT WAS A COMMON PROBLEM WITH FUSIONS. HE SAID THAT I AM NOT GOING TO LIKE WHAT HE HAD TO SAY. HE SAID THAT FORD WILL NOT ALLOW HIM TO DO THE 30-MINUTE REPAIR UNLESS A CODE IS AVAILABLE IN THE OBD UNIT. I BROUGHT IT IN AND NO CODE WAS FOUND. THEY TRIED FOR TWO DAYS TO GET IT TO CODE. THE SERVICE MANAGER PLEADED WITH FORD?S UPPER LEVEL TO ALLOW THE REPAIR BUT THEY WERE INFLEXIBLE. THEIR RESPONSE ? ?NO CODE, NO REPAIR.? FORD?S CUSTOMER RELATIONSHIP CENTER WAS USELESS! THEY OFFERED NO HELP. THE LOCAL DEALER HAD SIX CARS THE WEEK AFTER MY CAR DIED WITH THE EXACT SAME ISSUE AS MINE. I WAS PLACED BACK ON THE ROAD WITH FORD KNOWING I WOULD AGAIN BE STRANDED. IT HAPPENED AGAIN 4 WEEKS LATER. *TR
Power train, Feb 26, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS AND STALLED WITH THE ILLUMINATION OF AN UNKNOWN WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 37,000. UPDATED 03/20/13*LJ
Power train, Feb 26, 2013
CAR STOP RUNNING,WHILE GOING DOWN TWO LANE BRIDGE, DEALER SHIP REPLACE THROTTLE BODY, THEIR COMMENT WE HAVE NOT HAD ANY PROBLEMS WITH THE THROTTLE BODY'S. *TR
Power train, Engine, Fuel/propulsion system, Feb 25, 2013
WHILE DRIVING HOME THE VEHICLE LOST ALL ACCELERATION AND THE WRENCH LIGHT CAME ON. THE RPMS DROPPED TO BELOW 1000. I WAS ABLE TO SAFELY PULL OVER WHERE THE CAR SHOOK AND DIED OUT. I ATTEMPTED TO RESTART THE VEHICLE AND IT WOULD NOT START. I WAITED A FEW MINUTES AND WAS ABLE TO GET IT STARTED. *TR
Power train, Engine, Feb 25, 2013
DRIVING DOWN THE HIGHWAY GOING TO WORK AND THE ENGINE KEPT LOOSING POWER TOOK IT TO FORD ONCE AND THEY SAID IT WAS A BAD FUSE GOT IT BACK AND DROVE IT TO WORK AGAIN AND THE ENGINE STALLED OUT 7 TIMES WITHIN 2 MILES I HAD TO HAVE IT TOWED BACK TO FORD AND THEY SAID MY THROTTLE BODY BROKE AND NEEDED REPLACED. *TR
Power train, Fuel/propulsion system, Feb 25, 2013
WHILE DRIVING UNDER NORMAL CONDITIONS, AT APPROXIMATELY 45 MPH, ENGINE SUDDENLY STALLS, WRENCH LIGHT COMES ON DASH BOARD, NO POWER TO ENGINE WHATSOEVER. PULLED THE CAR OVER ONTO SHOULDER, ENGINE IS SHAKING VIOLENTLY AT THIS POINT, SHUT THE CAR OFF. WAITED APPROX. FIVE MINUTES, TURN CAR BACK ON, NO PROBLEM. NO MORE WRENCH LIGHT, NO LONGER STALLS. I TOOK THE CAR INTO A FORD DEALER AND THEY SAID I HAD A BAD O2 SENSOR. SO THEY REPLACE IT AND SAY THAT WILL FIX THE PROBLEM. WHEN I DROPPED IT OFF I TOLD THEM TO LOOK AT THE ELECTRONIC THROTTLE BODY BECAUSE A LOT OF PEOPLE ONLINE HAD POSTED ABOUT THE SAME TYPE OF PROBLEM AND THE THROTTLE BODY WAS TO BLAME. THE DEALER TOLD ME THEY CHECKED THE THROTTLE BODY AND IT WAS FINE.' HA!! HOWEVER APPROXIMATELY 1-2 WEEKS GO BY AND THE SAME THING HAPPENS AGAIN WITH NO WARNING. DRIVING DOWN THE ROAD EVERYTHING IS FINE AND THEN SUDDENLY THE CAR STALLS, NO POWER TO ENGINE, SHAKING, WRENCH LIGHT COMES ON AGAIN. THIS HAPPENS 3 TIMES IN A SPAN OF ABOUT 7 MILES. I BRING THE CAR BACK TO FORD AND TELL THEM WHAT HAPPENED. THEY CALL ME BACK A FEW HOURS LATER AND SAY YEAH YOU'VE GOT A BAD THROTTLE BODY (BUT IT WAS "FINE" TWO WEEKS AGO?) THEY THEN PROCEED TO TELL ME THAT IT WILL COST APPROX. $465 AND IT'S NOT COVERED BY ANY WARRANTY. I ALSO SPOKE WITH THE DEALER THAT I PURCHASED THE CAR FROM AND THEY TOLD ME OVER THE PHONE THAT THEY WERE GETTING A LOT OF THESE 2010 FUSIONS WITH FAULTY THROTTLE BODY PARTS AND THAT IF I HAD IT REPLACED IT WOULD ACTUALLY BE A DIFFERENT DESIGN THAN THE ORIGINAL FACTORY INSTALLED VERSION. YET I HAD TO PAY TO HAVE IT REPLACED. *TR
Power train, Engine, Feb 25, 2013
DRIVING 55-60 MPH ON FREEWAY WHEN CAR SUDDENLY LOST ALL POWER. IT DID NOT STALL. IT WOULD JUMP AHEAD INCHES AT A TIME IF I PRESSED THE ACCELERATOR BUT VERY DANGEROUS SITUATION AS CARS BEHIND ME HAD NO WARNING THAT I WAS GOING TO SUDDENLY JUST STOP. IT TOOK ME 10 MINUTES AT LEAST TO PULL OVER TO THE SIDE OF THE FREEWAY AND THIS ONLY BECAUSE A LONG HAUL TRUCKER FINALLY REALIZED WHAT WAS HAPPENING AND BLOCKED TRAFFIC FOR ME TO LIMP TO THE SIDE OF THE FREEWAY. THIS HAPPENED ON 9/25/12, THEN AGAIN ON 9/26/12. THE ONLY IMMEDIATE FIX IS TO TURN THE CAR OFF,LET IT SIT A FEW MINUTES THEN START IT UP AGAIN. IT SEEMS TO RESET WHATEVER IS CAUSING THE PROBLEM. THROUGH PRIVATE CONTACTS I WAS PUT IN TOUCH WITH A FORD PLANT MANAGER WHO HAD ME GO TO A CERTAIN DEALERSHIP AND HAD A RECORDER PUT ON THE CAR. IT NEVER DID IT WHILE THE RECORDER WAS ON THE CAR. THEY TOLD ME THEY FELT IT WAS A THROTTLE VALVE PROBLEM BUT THAT MY CAR WAS OUT OF WARRANTY AND IF IT KEPT HAPPENING I WOULD PROBABLY HAVE A VERY EXPENSIVE REPAIR IF THE CAR KEPT DOING THIS. IT DID IT ONCE MORE AFTER THE RECORDER WAS TAKEN OFF AND HAS NOT DONE IT SINCE NOVEMBER 2012. *TR
Power train, Fuel/propulsion system, Feb 21, 2013
I WAS SLOWING DOWN AS THE TRAFFIC LIGHT TURNED RED. THE ENGINE STALLED AND CUT OUT. THE WRENCH WARNING LIGHT CAME ON. IT TOOK SEVERAL TRIES TO GET THE CAR STARTED. OVER THE NEXT SEVERAL DAYS, THE CAR STALLED WHILE WE WERE DRIVING ON A MAJOR HIGHWAY IN TRAFFIC AT 45 TO 50 MILES AN HOUR. WE TOOK THE CAR TO A FORD DEALER WHO DIAGNOSED THE PROBLEM AS A SHORT CIRCUIT IN THE THROTTLE BODY AND MOTOR ASSEMBLY. THEY REPLACED THE PARTS AT A COST OF $438.64. WE HAVE SINCE LEARNED OF OTHER FORDS OF THE SAME AGE HAVING THE SAME PROBLEM. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Feb 20, 2013
AT APPROX. 52K WHILE DRIVE APPROX. 40MPH, ALL FUEL POWER WAS LOST AND 'WRENCH' LIGHT CAME ON. HAD TO COAST TO A STOP, CAR SPUTTERING. PUT IN PARK AND KILLED THE ENGINE. WAITED A MINUTE, CAR STARTED WITH SOME HESITATION. RAN DIAGNOSTIC, NOTHING. ABOUT AN HOUR LATER, RAN SOME B-12 THROUGH FUEL; CURED. TWICE AGAIN AT APPROX. 56K, SAME THING (ONCE AT 70MPH ON THE INTERSTATE AND THE OTHER AT 55MPH ON A BUSY HIGHWAY); RAN B-12 BOTH TIMES. ON THIRD EVENT, IT FINALLY GAVE A READING - THROTTLE BODY STUCK IN OPEN POSITION. BROUGHT VEHICLE TO FORD DEALERSHIP, THEY GOT THE SAME READING AND CHANGED THE THROTTLE BODY TO THE TUNE OF $350. FORD STATED THERE WAS NO TECHNICAL SERVICE MANUAL INDICATION OF PROBLEM FORCING A POSSIBLE RECALL. HOW LUCKY FOR ME AND MY KIDS THAT WE WEREN'T IN A HIGH-TRAFFIC SITUATION AND I COULD SAFELY MANEUVER TO THE SHOULDER...ALL THREE TIMES! *TR
Power train, Engine, Feb 19, 2013
HAD MY OIL CHANGED JAN 2013 AND WAS TOLD MY TRANSMISSION FLUID WAS COMPLETELY EMPTY AFTER HAVING IT CHANGED PRIOR 3 MONTHS BEFORE AND TOLD IT WAS FINE. THEN NOTICED FEB 09 ISH 2013 THAT THERE WAS A GOOD AMOUNT OF TRANSMISSION FLUID ON MY GARAGE FLOOR. WAS TOLD THIS HAPPENS ALOT ON THE 2010 FUSION AND IT NEEDS TO BE A RECALL WITH THE PROBLEMS IT CONTINUES TO HAVE. *TR
Power train, Feb 19, 2013
I HAVE A I4 2010 FUSION, STARTED TO NOTICE IN THE CITY THAT IT WANTED TO CHUG FORWARD. STARTED TO GET WORSE AND WORSE AND THEN THE LIGHT CAME ON, ONCE THE LIGHT CAME ON TOTALLY DOWN WILL. WHEN I WAS SITTING AT THE LIGHT I WOULD JUST TAKE IT OUT OF GEAR BECAUSE THE CAR WAS SHAKING VIOLENTLY. I DID LOOK ONLINE AND SOMEONE MENTIONED UNPLUGGING THE BATTERY AND LETTING IT RESET. WELL IT ACTUALLY WORKED FOR A LITTLE BIT AND ITS STARTING TO DO IT EVERY NOW AND THEN. *TR
Power train, Fuel/propulsion system, Feb 8, 2013
WE WERE DRIVING AROUND 50 MPH WHEN THE CAR STOPPED ACCELERATING AND WE SLOWED DOWN TO 5 MPH.THE WRENCH LIGHT AND CHECK ENGINE LIGHT LIT UP. LUCKILY, THERE WAS NOBODY ON THE ROAD BEHIND US OR WE MIGHT HAVE BEEN KILLED FROM THE SUDDEN CHANGE IN ACCELERATION. WE WERE TOLD BY OUR DEALER THAT THE THROTTLE BODY NEEDED REPLACING. THEY REPLACED IT BUT THE CHECK ENGINE LIGHT IS STILL ON. IT WAS NOT COVERED BY WARRANTY (I WAS TOLD BY FORD CUSTOMER SERVICE THAT NO WARRANTY COVERS THAT PART). HOW CONVENIENT THAT THEY SPECIFICALLY DON'T COVER A PART THAT IS CLEARLY DEFECTIVE. I AM NOT SURE IF ANYONE HAS DIED FROM THIS PROBLEM, BUT I HAVE TWO TEENAGE SONS WHO DRIVE THAT CAR AND I DON'T TRUST IT ANYMORE. AFTER READING ALL OF THE COMPLAINTS ON THIS SITE, AND ELSEWHERE, I DEMAND THAT AN INVESTIGATION BE DONE INTO THIS FAULTY PART BEFORE SOMEONE IS INJURED OR KILLED. THANK YOU. *TR
Power train, Engine, Feb 5, 2013
I WAS TRAVELING ON A HIGHWAY GOING APPROXIMATELY 70 MPH AND MY ACCELERATOR BECAME UNRESPONSIVE. THE RPM'S DROPPED TO IDLE, ENGINE DID NOT STOP RUNNING BUT WOULD ONLY COAST. THE WRENCH WARNING LIGHT ICON CAME ON AND LATER THE CHECK ENGINE LIGHT CAME ON. I COASTED TO A STOP AND PUT THE CAR IN PARK WHICH IS WHEN THE CAR BEGAN JERKING. I SHUT THE CAR OFF AND PUT ON MY HAZARD LIGHTS ON THE HIGHWAY. I WAS ABLE TO RESTART THE CAR, BUT IT WAS A ROUGH RESTART. I WAS ABLE TO DRIVE OFF AND IT APPEARED TO RUN FINE. I DID SOME RESEARCH ONLINE AND FOUND THAT MANY OWNERS OF THE FORD FUSION HAVE HAD THIS RECURRING PROBLEM WITH THEIR THROTTLE BODY. THIS ALSO IS AFFECTED BY OTHER MODELS OF 4 CYLINDER ENGINES. MY FORD CUSTOMER SERVICE STATED THAT THEY HAD NO CUSTOMER SERVICE COMPLAINTS ABOUT THIS PROBLEM. I INFORMED THEM OF ALL THE COMPLAINTS ONLINE, THEY TOLD ME THAT THE THROTTLE WAS NOT COVERED BY WARRANTY AND THIS WAS NOT A RECALLED PART. THIS HAPPENED NUMEROUS TIMES AFTER THIS, RESULTING IN TWO NEAR TRAFFIC CRASHES AND ALMOST GETTING TBONED WHILE MAKING A LEFT TURN THROUGH AN INTERSECTION. THE PROBLEM IS THAT THE VEHICLE WILL RUN FINE FOR A DAY OR SAY, BUT WITH NO WARNING STOP RUNNING, SOMETIMES AT THE MOST INCONVENIENT TIMES. I CLEANED THE THROTTLE BODY, BUT IT DID NOT SOLVE THE PROBLEM. I PURCHASED A NEW THROTTLE BODY FROM MY DEALERSHIP FOR $185 WITH TAX AND REPLACED THE PART MYSELF BECAUSE IT WAS VERY SIMPLE. I AM IN NO MEANS A MECHANIC, I AM A COP AND IT TOOK ME ONLY 5 MINUTES TO REPLACE IT. I HOPE FORD IDENTIFIES THIS PROBLEM BEFORE A TRAFFIC CRASH OCCURS DUE TO THE VEHICLE STALLING WITHOUT WARNING. *TR
Power train, Jan 31, 2013
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE LOST ACCELERATION POWER AND THEN STALLED. THE THROTTLE/ TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MOVED TO THE SHOULDER WHILE STILL IN DRIVE BUT FAILED TO PROPERLY ACCELERATE. THE VEHICLE WAS SHUT DOWN AND TOOK OVER A MINUTE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT PERSONALLY REPAIRED THE VEHICLE BY REPLACING THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.