2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, Vehicle speed control, Engine, Oct 20, 2012
THIS IS THE SECOND TIME CAR LOST POWER AND THE WRENCH LIGHT CAME ON ALSO SHUDDERED PULL TO THE SIDE OF THE ROAD AND RESTARTED THE CAR. FAULT CLEARED AFTER THIS. *TR
Power train, Fuel/propulsion system, Oct 14, 2012
DRIVING ALONG. CAR SUDDENLY SEEMED TO LOOSE POWER. I SEEMED TO KICK OUT OF GEAR AND STOPPED RESPONDING TO THE GAS PEDAL. I HAD TO COST TO A STOP. THE "WRENCH" LIGHT CAME ON WHEN THE PROBLEM STARTED, BUT AFTER I CUT THE KEY OFF AND RESTARTED THE "WRENCH" LIGHT WAS OFF AND ALL WORKED FINE. THIS HAPPENED 1 TIME THE FIRST DAY AND TWICE THE NEXT. NOTHING ELSE HAPPENED FOR 3 MORE DAYS BUT ON THE FOURTH DAY THE SAME THING HAPPENED. EACH TIME I HAD TO COAST TO A STOP. ONE TIME I WAS IN A VERY DANGEROUS SITUATION, SINCE THE COAST STOPPED IN THE MIDDLE OF A CURVE ON A VERY DARK ROAD. *TR
Power train, Oct 11, 2012
MY 2010 FORD FUSION HAS 65,000 MILES ON IT AND WE BOUGHT IT NEW IN OCT. 2009. SEPT 29, 2012 I WAS DRIVING DOWN THE FREEWAY WHEN IT MADE A NOISE THEN THE WRENCH LIGHT CAME ON AND THERE WAS NO POWER. I PULLED OVER AND THE CAR DIED THEN I RESTARTED IT AND IT DROVE FINE THE REST OF THE 30 MILE TRIP. SINCE THEN ALMOST EVERY TIME IT'S DRIVEN IT DOES THE SAME THING AND IT DOESN'T SEEM TO BE AT ANY PARTICULAR SPEED OR MATTER HOW LONG IT'S BEEN DRIVEN WHEN IT HAPPENS. I'M VERY CONCERNED THAT IT WILL CAUSE AN ACCIDENT BECAUSE SOMETIMES WHEN IT HAS HAPPENED I'VE HAD A HARD TIME FINDING A PLACE TO PULL OVER. I EVEN TRIED PUTTING IT IN NEUTRAL AND SHUTTING IT OFF THEN RESTARTING IT AND THE ONLY WAY IT WILL RESUME POWER IS BY PULLING OVER AND SHUTTING IT OFF THEN RESTARTING IT. I'VE CALLED FORD CUSTOMER SERVICE AND WAS TOLD TO GET IT CHECKED OUT AS SOON AS POSSIBLE. TODAY I'M PICKING IT UP FROM THE DEALERSHIP AFTER 2 DAYS AND THE MECHANIC CANNOT DUPLICATE THE PROBLEM AND THERE IS NO CODE SHOWING THAT THE WRENCH LIGHT CAME ON. LUCKILY THE DEALERSHIP ISN'T CHARGING ME FOR CHECKING IT OUT BUT FORD CUSTOMER SERVICE TOLD THEM THAT IF THERE IS A PROBLEM THEY WON'T TAKE CARE OF IT BECAUSE THE CAR ISN'T UNDER WARRANTY ANYMORE. AFTER READING ALL THE POSTS FROM PEOPLE WITH 2010 FORD FUSIONS HAVING THE SAME PROBLEM I AM VERY UPSET WITH FORD FOR NOT DOING ANYTHING ABOUT THIS. I'M SURPRISED THERE HASN'T BEEN ANY SERIOUS ACCIDENTS AND IS THAT WHAT ITS GOING TO TAKE FOR THEM TO RECALL THE PROBLEM. MY FUSION EVEN DID IT ON THE WAY TO GET IT CHECKED OUT, BUT I WAS TOO FAR TO NOT RESTART IT, SO ON MY WAY HOME IF IT DOES IT I WON'T RESTART IT, BUT HAVE IT TOWED RIGHT BACK TO THE SERVICE DEPARTMENT. FROM WHAT I'VE BEEN READING THE ONLY WAY THEY CAN GET A CODE TO SHOW UP IS WHEN THE WRENCH LIGHT IS ON. I AM REALLY STARTING TO DISLIKE FORD, BECAUSE THEY OBVIOUSLY DON'T CARE ABOUT THEIR CUSTOMERS. *TR
Power train, Fuel/propulsion system, Oct 10, 2012
WHILE DRIVING AT A LOW SPEED (10-35 MPH) THE CAR QUICKLY GAINS SPEED (THE RPM DOES NOT INCREASE) AND THEN SLOWS DOWN AGAIN AND IT FEELS LIKE THE GEARS SHIFT DOWN ALTHOUGH IT DOESN'T SEEM POSSIBLE. THE GAS PEDAL STOPS WORKING AND A WRENCH SHOWS ON THE DASH BOARD, THE CAR SLOWLY DECREASES IN SPEED. AS I COME TO A STOP THE CAR JUMPS AND LURCHES VIOLENTLY. I TURN THE CAR OFF, WAIT A FEW MINUTES AND TURN THE CAR BACK ON. THE WRENCH GOES AWAY HOWEVER AFTER THIS HAPPENS 5 MORE TIME THE ENGINE LIGHT COMES ON. THIS HAPPENS INTERMITTENTLY. I READ IN THE FORUM PEOPLE DESCRIBING ISSUES SIMILAR AND EXACTLY THAT SAME AS MINE AND IT SEEMED AS THOU IT WAS THE THROTTLE BODY. COULD NOT AFFORD THE PART SO I WAITED AND IT WENT AWAY. THIS STOPPED FOR ROUGHLY 5 MONTHS AND THEN STARTS AGAIN (OCT 2012). NOW IT HAPPENS AT ANY SPEED. VERY, VERY DANGEROUS! I SPOKE TO A MECHANIC AT A LOCAL FORD DEALERSHIP WHO SAID THAT HE IS NOT AWARE OF ANY ISSUES SIMILAR TO MINE.....I FIND IT A LITTLE HARD TO BELIEVE THAT I AM THE ONLY PERSON IN MY AREA WITH THIS PROBLEM. I SUGGESTED HE LOOK AT THE FORUM. I HAVE 3 CHILDREN AND CANNOT BELIEVE THAT THE POWERS THAT BE AT FORD HAVE NO CONCERN FOR OUR SAFETY, THE SAFETY OF OTHER DRIVERS ON THE ROAD, THEIR REPUTATION AND REFUSE TO STAND BEHIND A PRODUCT THAT REPORTEDLY WON SAFETY AWARDS. VERY UNFORTUNATE. I HOPE THE THOUSANDS OF POSTINGS ON THE MULTITUDE OF FORUMS REACHES SOMEONE AT FORD (BEFORE SOMEONE IS KILLED) WHO HAS A CONSCIENCE AND IS CONCERNED ABOUT THE SAFETY OF THOSE WHO STILL BELIEVE IN BUYING AMERICAN. THIS IGNORED, DANGEROUS ISSUE AND THE FORD ATTITUDE OF NOT CARING WILL MAKE ANYONE NEVER PURCHASE A FORD PRODUCT AGAIN. I HAVE OWNED 3 DIFFERENT MODELS AND HAVE HAD ISSUES WITH ALL 3. *TR
Power train, Oct 10, 2012
AFTER PULLING ONTO A HIGHWAY MY FORD FUSION BEGAN TO JERK AND LOSE ACCELERATION. WHAT A HORRIBLE FEELING AT 6AM...IN THE DARK......WITH A HIGHWAY FULL OF SEMI TRUCKS WONDERING IF YOU CAN GET OFF THE ROAD BEFORE YOU ARE HIT! I PULLED OFF THE SIDE OF THE ROAD AND NOTICE MY WRENCH LIGHT WAS ON. I PUSHED THE GAS PEDAL AND THERE WAS NO CHANGE IN THE RPM'S. IT WAS LIKE THE ENGINE WAS DEAD BUT STILL RUNNING. AFTER TURNING THE CAR OFF AND ON THREE TIMES THE WRENCH LIGHT WENT OUT AND I DROVE STRAIGHT TO THE FORD DEALERSHIP. A FEW HOURS LATER THEY CALLED AND TOLD ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. OF COURSE THIS PART WOULD NOT BE COVERED BY MY 100,000 CERTIFIED PRE-OWNED WARRANTY!! AND ON TOP OF THAT THE DEALERSHIP CHARGED ME A $157.00 DIAGNOSTIC FEE....LIKE FORD DOESN'T KNOW THEY HAVE AN ISSUE. *TR
Power train, Engine, Fuel/propulsion system, Oct 9, 2012
WHILE DRIVING MY 2010 3.0 FORD FUSION ON SECONDARY ROADS, THE CAR SUDDENLY LOST POWER. AFTER 5 MINUTES, IT COULD BE RESTARTED AND DRIVEN BUT AFTER APPROXIMATELY 30 SECONDS, IT WOULD LOSE POWER AGAIN AND COAST TO A STOP. IT STRANDED MY WIFE AND DAUGHTER UNTIL TOWED TO A DEALER. THE DEALER DIAGNOSED A BAD THROTTLE BODY, AND CHARGED APPROXIMATELY $700.00 TO REPLACE THE PART AND PERFORM A RECOMMENDED FUEL SYSTEM CLEANING. REPEATED EMAIL TO FORD CUSTOMER SERVICE RESULTED IN A DENIAL OF RESPONSIBILITY BECAUSE THEY WERE UNDER NO WARRANTY OR RECALL OBLIGATION. I SPOKE WITH A SERVICE WRITER WHO TOLD ME THAT THIS PROBLEM APPEARED TO BE CONSISTENT FOR FUSIONS. *TR
Power train, Vehicle speed control, Fuel/propulsion system, Oct 8, 2012
75 WHILE DRIVING AT HIGHWAY SPEED CAR WOULD STOP BEING RESPONSIVE TO THE ACCELERATOR PEDAL BEING DEPRESSED. THE CAR WOULD GO INTO LIMP MODE AND SHAKE VIOLENTLY. THE OBD SYSTEM'S & THE WRENCH(POWERTRAIN LIGHT BECAME ILLUMINATED . I PROCEEDED TO PULL OFF ON TO THE SHOULDER OF THE ROAD AND TURNED THE CAR OFF. LIGHTS RESET AND CAR WOULD RUN OKAY. THIS OCCURRED 12 TIMES PRIOR TO THE OBD CODES COULD BE DETERMINED. CODE P2111 AND VARIOUS RELATED CODES. THROTTLE BODY STUCK OPEN. THIS PROBLEM COULD POTENTIALLY HAVE CAUSED A FATAL COLLISION IN HEAVY TRAFFIC. *TR
Power train, Oct 8, 2012
DEFECTIVE THROTTLE BODY CAUSES CAR TO LOSE POWER. *TR
Power train, Other or unspecified, Oct 8, 2012
THIS IS MY SECOND COMPLAINT IN AS MANY DAYS - ABOUT THE EXACT SAME PROBLEM. THIS INCIDENT HAPPENED TWO DAYS AFTER THE FIRST ONE. TRAVELING ON A CITY STREET APPROXIMATELY 15-20 MPH AND THE CAR SUDDENLY LOSES ALL ACCELERATION AND THE WRENCH LIGHT APPEARS. I WAS ABLE TO PUTTER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. WHEN I RESTARTED IT, IT RAN FINE. IT GOES TO THE DEALER TODAY FOR INSPECTION, WHERE I SUSPECT I'LL GET THE SAME RESPONSE THAT MOST EVERY ONE ELSE GETS - THAT THE PROBLEM COULDN'T BE RE-PRODUCED. WHAT WILL IT TAKE TO GET A RECALL FROM FORD ABOUT THE DEFECT IN THEIR DESIGN? FATAL ACCIDENTS?? THAT'S A PRETTY HIGH PRICE TO PAY BEFORE THEY'RE FORCED TO CORRECT THEIR PRODUCT. *TR
Power train, Fuel/propulsion system, Oct 6, 2012
TRAVELING ON THE STREET AT ABOUT 40 MPH, CAR SHUDDERED TO A STOP. ENGINE LIGHT CAME ON. HAD CAR TOWED HOME. CAR STARTED THE NEXT DAY. CAREFULLY DROVE THE CAR TO THE FORD DEALER. THEY REPLACED THE THROTTLE BODY. THE THROTTLE BODY SHOULD NOT BE FAILING AT 60000 MILES. THIS SHOULD BE A RECALL. *TR
Steering, Power train, Oct 5, 2012
ON OCTOBER 4, 2012, I WAS DRIVING MY 2010 FORD FUSION AROUND 40 M.P.H. ON A FOUR LANE STREET WHEN THE POWER STEERING FAILED/LOCKED FOR NO REASON. THE ELECTRONIC DISPLAY SAID "POWER STEERING ASSIST FAULT. SERVICE ADVANCETRAC" I DROVE STRAIGHT FOR 5 MILES AND KNEW THERE WAS A DEALER ON THE LEFT SIDE AND MANAGED A WIDE LEFT TURN INTO THE DEALERSHIP. WHEN I WAITED FOR THE REPRESENTATIVE TO COME TO MY CAR, I TURNED OFF THE ENGINE. I EXPLAINED WHAT HAPPENED AND HE ASKED TO SEE THE DISPLAY. I TURNED THE CAR BACK ON, THE DISPLAY WAS GONE AND THE POWER STEERING WAS BACK ON. I LEFT THE DEALER AND WENT ON-LINE AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM. I ALSO LEARNED THAT IT IS USELESS TO TAKE THE CAR TO FORD FOR SERVICE BECAUSE DEALERS CLAIM THAT THE COMPUTER IS NOT SHOWING A DIAGNOSTIC CODE AND THEY NEED TO "REPLICATE THE PROBLEM" (WHICH IS HIGHLY UNLIKELY THAT IT WILL HAPPEN WHILE AT THE DEALER). I ALSO LEARNED THAT IT HAS HAPPENED TO SOME CUSTOMERS MANY TIMES AND THERE IS NO WARNING OR REASON WHY THE PS SUDDENLY FAILS. FURTHER, IT APPEARS THAT DEALERS HAVE NO IDEA HOW TO CORRECT THE PROBLEM. IT IS A SAFETY ISSUE. IT IS DANGEROUS, ESPECIALLY IF IT FAILS WHEN TRYING TO MAKE A TURN. I WENT BACK TO THE DEALER AND WAS TOLD THAT THEY NEVER HEARD OF THIS ISSUE AND IT COULD BE ANYTHING. I THEN CALLED CORPORATE HEADQUARTERS FOR FORD AND FILED A COMPLAINT. I WAS TOLD THAT THEY WOULD GET BACK TO ME TODAY, OCTOBER 5, 2012. I HAVE HEARD NOTHING. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY. I CANNOT AFFORD TO BUY A NEW CAR. I ALSO CANNOT IN GOOD CONSCIENCE SELL MY CAR WITH THIS DANGEROUS DEFECT. I FEEL THAT FORD IS FORCING ME TO DRIVE AN UNSAFE CAR AND I AM EXTREMELY SCARED THAT THE PS WILL GO OUT AGAIN IN A SITUATION THAT WILL CAUSE ME TO CRASH OR WORSE. *TR THE CONSUMER STATED THE DEALER REPLACED THE STEERING RACK. THE CONSUMER STATED THE POWER STEERING HAS NOT FAILED SINCE. HOWEVER, THE VEHICLE SEEMED TO STEER HARD AND WOULD PULL TO THE LEFT OR RIGHT WHEN BRAKING. ALSO, A SEAL FROM THE TRANSMISSION WAS LEAKING FLUID, WHICH NEEDED TO BE REPLACED.
Power train, Fuel/propulsion system, Oct 5, 2012
I OWN A 2010 FORD FUSION WITH 19000 MILES. I HAVEN'T EVEN HAD IT A MONTH YET. IT IS A CERTIFIED PRE-OWNED VEHICLE. DRIVING HOME FROM WORK YESTERDAY, I STOPPED IN A LINE OF TRAFFIC AT A RED LIGHT. THE LIGHT TURNED GREEN AND I ACCELERATED. DURING ACCELERATION, THE CAR JERKED THEN LOST ALL FORWARD MOMENTUM AND "PUTTERED". I WAS ABLE TO "PUTTER" TO THE SIDE OF THE ROAD OUT OF TRAFFIC. I PUT IT IN PARK AND NOTICED THAT THE WRENCH LIGHT WAS LIT UP, SO I PULLED OUT THE OWNER'S MANUAL TO SEE WHAT IT MEANT...POWERTRAIN. I TURNED THE CAR OFF FOR ABOUT 5 MINUTES THEN RESTARTED IT WITH NO OTHER INCIDENTS ON MY WAY HOME. THANK GOD I WASN'T IN ANY HEAVIER TRAFFIC OR MULTIPLE LANES! FROM WHAT I'VE BEEN READING, SOME PEOPLE HAVE LOST ACCELERATION GOING 50+ MPH IN INTERSTATE/HIGHWAY TRAFFIC! IF THIS PROBLEM ISN'T ADDRESSED, AND SOON, SOMEONE WILL BE SERIOUSLY INJURED OR WORSE DUE TO A DEFECT IN FORD'S DESIGN. *TR
Power train, Engine, Fuel/propulsion system, Oct 5, 2012
AT 11:45 PM, I WAS TRAVELING WEST ON I-64, AT 68 MPH, WHEN MY CAR QUICKLY DECELERATED. DESPITE MY APPLYING MORE GAS, MY CAR CONTINUED TO LOSE POWER RAPIDLY AND BEGAN SHUDDERING. IT WAS THEN THAT THE "WRENCH" WARNING LIGHT CAME ON. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD, TURNED MY VEHICLE OFF AND PUT MY HAZARD LIGHTS ON. I WAITED FOR A 5 MINUTES BEFORE STARTING THE CAR AGAIN. THE CAR STARTED ROUGHLY BUT DID NOT HAVE ANY POWER AND COULD/WOULD NOT ACCELERATE. IT WAS AT THIS TIME THAT BOTH THE WRENCH AND ENGINE WARNING LIGHTS CAME ON. AGAIN I TURNED OFF THE CAR AND WAITED. AFTER ANOTHER 10-15 MINUTES, I TURNED THE CAR ON AGAIN. THIS TIME IT STARTED WITHOUT INCIDENT. THE WRENCH WARNING LIGHT DID NOT COME BACK ON BUT THE ENGINE LIGHT REMAINED ON. I KEPT MY HAZARD LIGHTS ON AND REMAINED IN THE BREAKDOWN LANE WHILE I DROVE APPROXIMATELY 5 MILES TO THE CLOSEST EXIT OFF THE INTERSTATE WHERE I PROMPTLY PARKED MY CAR. *TR
Power train, Oct 3, 2012
WRENCH LIGHT COMES ON, CAR KICKS OUT OF GEAR INTO IDLE MODE, WILL NOT ACCELERATE, SHAKES VIOLENTLY. I WAS ABLE TO COAST TO SIDE OF ROAD AND TURN OFF ENGINE. RESTARTED ENGINE WITH LONGER THAN NORMAL CRANKING TIME. GEAR CHANGES (AUTOMATIC) CONTINUES TO BE SLUGGISH AND HAPPENS AT HIGHWAY AND CITY SPEEDS. *TR
Power train, Fuel/propulsion system, Oct 1, 2012
THROTTLE BODY MALFUNCTIONS WHILE CAR IS AT SPEED. THE "WRENCH" LIGHT APPEARS ON THE DISPLAY AND THEN THE CAR LOSES POWER AND BEGINS TO SHUDDER. TURNING THE CAR OFF AND RESTARTING IT RESETS THE DISPLAY AND STARTS FINE. PROBLEM IS INTERMITTENT BUT DANGEROUS AS THE CAR STOPS WORKING WHILE THE CAR IS GOING ANYWHERE FROM 25 TO 45 MPH. *TR
Power train, Oct 1, 2012
WRENCH LIGHT COMES ON, CAR KICKS OUT OF GEAR INTO IDLING MODE, WILL NOT ACCELERATE, SHAKES VIOLENTLY. PULL OVER, TURN IT OFF, RESTART IT WITH NO PROBLEMS. SLUGGISH GEAR CHANGES (AUTOMATIC) HAPPENS AT TOWN AND HIGHWAY SPEED. *TR
Power train, Engine, Sep 26, 2012
I PULLED OUT OF MY WORKS PARKING LOT AND GOT 50 FT. CAR BEGAN TO SLOW DOWN, SHAKE/ VIBRATE VIOLENTLY, AND EMERGENCY WRENCH LITE LIT UP. WHILE DRIVING AND WHILE IN PARK, IT SHOOK. I WENT TO PULL OFF TO THE SIDE OF THE RODE SAFELY. THANK GOOD NESS I WAS ON A DOWNHILL AND COULD COAST TO A SIDE ROAD (BUT STILL NOT SAFE WHERE I WAS). ONCE I WAS PULLED OFF MAJOR ROAD, I PUT THE CAR IN PARK. I TURNED THE CAR OFF AND WAS TOO AFRAID TO DO ANYTHING ELSE. I CALLED FOR A TOW. 24 HOURS LATER, I WAS TOLD MY CAR'S COMPUTER CODE SAID IT HAD A BAD THROTTLE BODY. IT WAS REPLACED WITH A BRAND NEW, REVISED THROTTLE BODY - UNDER WARRANTY WHICH ENDS IN 37 DAYS. IT HAPPENS TO MANY FORD FUSIONS. IT'S TIME FOR FORD TO OWN UP AND SEND OUT THE RECALL NOTICES BEFORE SOMEONE GETS HURT/KILLED. *TR
Power train, Sep 25, 2012
I WAS TRAVELING DOWN THE HIGHWAY WHEN MY CAR STOPPED GETTING POWER WHEN I PRESSED THE GAS. A YELLOW WRENCH WARNING DASH LIGHT CAME ON, THE CAR STARTED SHAKING AND HAD NO POWER WHEN TRYING TO ACCELERATE TO GET OVER A LANE TO GET OFF THE ROAD TO AVOID AN ACCIDENT. I LUCKILY GOT OVER WITH MY HAZARD LIGHTS ON AND COASTED TO THE SHOULDER WHERE THE CAR FINALLY STOPPED BUT DID NOT SHUT OFF OR DIE. THE CAR IDLED AND CONTINUED TO SHAKE SO I POPPED THE HOOD AND CHECKED THE TRANSMISSION FLUID LEVEL. THE LEVEL WAS SLIGHTLY LOW WHICH WAS STRANGE CAUSE I HAD TO ADD HALF A QT OF TRANS FLUID THE MONTH BEFORE BECAUSE THE SHIFTING WAS ROUGH. THE FLUID WAS VERY DARK COLORED AND SMELLED SCORCHED. I SHUT THE VEHICLE OFF AND LET IT SIT FOR ABOUT 10 MINUTES THEN I CHECKED THE OIL, OK. I TURNED THE CAR BACK ON, ADDED A LITTLE MORE TRANS FLUID AND THE CAR SEEMED TO BE OK TO GET ME THE REST OF THE WAY TO WORK. I LEFT IT IN A PARKING LOT FOR THE NIGHT AND RETURNED TO CHECK IT OUT IN THE LIGHT. I JACKED IT UP AND FOUND SOME FLUID SLOWLY COMING OUT OF THE PLACE WHERE THE AXLE GOES INTO THE TRANSMISSION. I CALLED THE FORD SERVICE CENTER, EXPLAINED WHAT HAPPENED AND EXPLAINED WHAT I FOUND. I HAD THE RECALL FOR THE TRANSMISSION DONE IN 2011 FOR FORD FUSION 2010S BUT THE ROUGH SHIFTING HAS BEEN A PROBLEM SINCE I BOUGHT IT. I HAVE HAD CONSTANT TROUBLE WITH THE TRANSMISSION SHIFTING ROUGH AND NOW LOSING ALL POWER WHILE DRIVING ON THE HIGHWAY AT 55MPH. IT ALMOST CAUSED AN ACCIDENT. MY CAR IS NOW AT 76,800 MILES AND FORD SERVICE REP SAYS THE BILL IS ON ME CAUSE THE POWERTRAIN WARRANTY IS UP AND THE RECALL FOR THE SAME PROBLEM DOESN'T COVER ME ANYMORE. I WANT MY CAR FIXED WITH THIS PROBLEM AND I CANT AFFORD TO KEEP GOING TO THE SHOP EVERY TIME THIS KEEPS ACTING UP. FORD NEEDS TO FIX THE PROBLEM WITH THEIR TRANSMISSIONS BEFORE SOMEONE GETS HURT BY THIS. LUCKILY MY 1YR OLD DAUGHTER WAS NOT WITH ME THIS TIME. *TR
Power train, Sep 25, 2012
I RECENTLY BOUGHT A 2010 FORD FUSION WITH 45000.00 MILES ON IT. AFTER HAVING OWNED IT FOR ONLY ABOUT 2.5 MONTHS I AM HAVING PROBLEMS. WHILE DRIVING DOWN A 4 LANE HIGHWAY AT 55 MILES PER HOUR IT ALMOST STOPS IN THE MIDDLE OF THE HIGHWAY AND WILL NOT ACCELERATE. IT DOES THIS WITH NO WARNING. I AM ABLE TO PULL OVER TO THE SHOULDER AND THE CAR BEGINS TO SHAKE AS I COME TO A COMPLETE STOP. ONCE I TURN THE CAR OFF THE WRENCH LIGHT GOES OUT I AM ABLE TO START IT BACK UP. IT HAS HAPPENED SEVERAL MORE TIMES. TODAY IT HAPPENED IN THE MIDDLE OF A BUSY INTERSECTION. THE FORD DEALERSHIP IN MY AREA WHEN I CALLED SAID IT WOULD BE HARD TO DIAGNOSE BECAUSE THE PROBLEM IS INTERMITTENT. BY READING THE COMPLAINTS FROM EVERYONE ON THE 2010 FORD FUSION THIS A COMMON PROBLEM WITH THIS MODEL. THE ISSUE SEEMS TO BE THE THROTTLE BODY. MY FEAR IS THAT SOMEONE WILL SLAM INTO MY CAR NOT REALIZING IT HAS STOPPED IN THE ROAD. I REALLY THINK IT IS A SAFETY ISSUE AND CANNOT BELIEVE WITH BEING SUCH A WIDE SPREAD PROBLEM FORD HAS NOT DONE SOMETHING TO CORRECT IT BEFORE SOMEONE IS INJURED FROM WHAT APPEARS TO BE A DEFECTIVE PART THEY HAVE PUT ON THEIR CARS. *TR
Power train, Fuel/propulsion system, Sep 25, 2012
I WAS SLOWING TO A STOP WHEN MY CAR SHUDDERED AND THE ENGINE SEEMED TO DIE. I HAD A ERROR SYMBOL FOR THE TRANSMISSION AND THE ENGINE HAD NO MORE POWER. IT WAS STUCK IN IDLE NOW EVEN THOUGH I WAS JUST DOING 35 MILES PER HOUR COMING TO A STOP. AS I FINALLY BRAKED TO A STOP THE ENGINE WAS SURGING, BUT WHEN I PRESSED THE GAS PEDAL, NOTHING HAPPENED TO THE ENGINE, IT WAS AS IF IT WAS JUST TURNED ON AND PLACED IN DRIVE ONLY. I DIDN'T KNOW WHAT TO DO, I HAD TO GET THROUGH 2 INTERSECTIONS ON IDLE SPEED ONLY. I FINALLY PULLED OVER PAST THE INTERSECTIONS AND TURNED MY CAR COMPLETELY OFF. I THEN TURNED IT BACK ON AND IT WAS WORKING NORMALLY. I TOOK IT TO THE FORD DEALERSHIP, WHO TOLD ME THIS IS COMMON AFTER A NEW BATTERY IS PLACED IN THESE FUSIONS. THEY NOTICED MY RECENTLY PURCHASED USED CAR (PURCHASED ABOUT A MONTH BEFORE THIS) HAD A BRAND NEW BATTERY IN IT. THEY TOLD ME WITH A NEW BATTERY, THE CARBON BUILDS UP DRAMATICALLY AND DAMAGES THE THROTTLE BODY. SO I NEED TO BUY A NEW THROTTLE BODY AND HAVE THE CARS ACCELERATION COMPUTER REPROGRAMMED. AND THIS MIGHT HAPPEN EVERY TIME I GET A NEW BATTERY? PLEASE INVESTIGATE THIS OCCURRENCE WITH OTHER FORD DEALERSHIPS. I HAVE READING THIS SAME STORY ALL OVER THE WEB. WHY DOESN'T FORD DO SOMETHING TO CORRECT THIS ISSUE? *TR
Power train, Fuel/propulsion system, Sep 25, 2012
I HAVE A 2010 FUSION. I PURCHASED THE CAR AS A CERTIFIED PRE-OWNED. THE CAR STALLED 6 TIMES ON THE WAY HOME LAST NIGHT. THE WRENCH LIGHT WOULD GO ON AND THERE WAS NO THROTTLE RESPONSE. THE CAR WOULD SHAKE AND SPUTTER. I WOULD SHUT THE CAR OFF AND RESTART AND COULD PROCEED FOR A SHORT DISTANCE. THE LAST TIME IT STALL ON THE FREEWAY ON RAMP. I TOOK IT IN AND LET THE DEALER KNOW WHAT HAD OCCURRED AND THEY CALLED BACK INDICATING IT IS THE THROTTLE BODY. I AM OUT OF MANUFACTURERS WARRANTY. THE COST IS $500. THE POWER TRAIN SYSTEM IS COVERED BUT THE THROTTLE BODY IS NOT (EVEN THOUGH THE THROTTLE BODY CAUSES THE POWER TRAIN TO GO INTO STALL)? AT WHAT POINT WILL THEY MAKE THE CHOICE THAT THE THROTTLE BODY THAT IS IN THESE CARS ARE NOT UP TO PAR AND A SAFETY HAZARD AND MAKE IT A RECALLED ITEM? *TR
Power train, Sep 20, 2012
ON WAY HOME FROM WORK, DRIVING FOR 30 MILES, GOING 50 MPH, UPON CHANGING LANES, THE ACCELERATION DIED. WRENCH LIGHT CAME ON. I WAS ABLE TO PULL OVER ON THE HIGHWAY. THANKFULLY, JUST GOT THROUGH THE EIGHT MILES OF CONSTRUCTION WITH NO SHOULDER AND ONLY ONE LANE. IF IT HAPPENED THEN, I COULD HAVE CAUSED AN ACCIDENT OR AT LEAST ANGERED QUITE A FEW PEOPLE ON THEIR WAY HOME FROM WORK BY STOPPING TRAFFIC WITH NO WAY TO GET AROUND ME. AS THE CAR WAS IDLING, THE TACH WAS JUMPING ALL OVER THE PLACE, SO I PUT IT IN PARK AND SHUT THE CAR OFF. WAITED A FEW MINUTES, STARTED THE CAR AND WAS ABLE TO DRIVE THE ADDITIONAL MILE HOME. CALLED THE DEALERSHIP TO HAVE THIS CHECKED OUT. CANNOT GET IN FOR SEVERAL DAYS. HOLDING MY BREATH DRIVING IT BACK AND FORTH TO WORK ON MAJOR HIGHWAYS UNTIL THEN. MY FIRST MAJOR DISAPPOINTMENT WITH FORD FOR NOT RECALLING THIS ISSUE. *TR
Power train, Engine, Sep 18, 2012
THE CAR BASICALLY STALLED WITHOUT TURNING OFF. THE "WRENCH" LIGHT TURNED ON AND THE CAR LOST ALL POWER AND THE ACCELERATOR WAS UNRESPONSIVE. THE CAR WOULD ONLY GO 2 MPH. ONCE STOPPED AND PLACED IN PARK, THE CAR IDLED VERY ROUGH. THEN TURNED OFF THE CAR. WHEN RE-STARTING THE CAR IT STARTED POORLY, BUT ONCE STARTED THE WRENCH LIGHT WAS OFF. THE CAR THEN DROVE NORMALLY. THIS HAPPENED 3X THAT DAY. I AM LUCKY I DID NOT GET INTO AN ACCIDENT WHEN I LOST ALL POWER AND HAD TO PULL OVER. FORD WILL NOT FIX IT CITING THEY CANNOT SEE THE CODE. I AM AFRAID TO DRIVE THIS CAR FOR FEAR OF AN ACCIDENT. *TR *JS
Steering, Power train, Sep 13, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY ADVISED THAT THE POWER ASSIST WARNING LIGHT WAS ILLUMINATED AND THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 53,000.
Power train, Engine, Sep 10, 2012
WE WERE TRAVELING ON BUSY I-80 AT APPROXIMATELY 70 M.P.H. DUE TO BUSY VEHICULAR TRAFFIC ON THE INTERSTATE HI-WAY, I WAS NOT USING THE CRUISE-CONTROL. WHEN WE EXPERIENCED THE INCIDENT, I HAD PRESSED ON THE GAS PEDAL TO MAINTAIN SPEED ON AN UPHILL SECTION. ON THE UPHILL SECTION, I NOTICED THE VEHICLE DID NOT ACCELERATE AND THE INSTRUMENT PANEL WARNING LIGHTS STARTED FLASHING. EVEN WITH HEAVY TRAFFIC, I WAS ABLE TO NEGOTIATE MANEUVERING THE VEHICLE TO THE SHOULDER. AS I WAS COASTING ON THE SHOULDER, I SHIFTED THE TRANSMISSION TO NEUTRAL AND TRIED TO START THE ENGINE (EV SYSTEM DID NOT RESPOND EITHER) WITH NO AVAIL. AFTER COMING TO A COMPLETE STOP, I SHIFTED THE TRANSMISSION TO PARK, TURNED-OFF THE CLIMATE CONTROL SYSTEM AND THE AND RADIO. I REMOVED THE IGNITION KEY AND RE-INSTALLED IT AND PROCEEDED TO START THE VEHICLE, THE PROPULSION SYSTEM (EV MODE) RESPONDED. WE ACCELERATED ON THE SHOULDER IN EV MODE AND WE REACHED SPEED THE GAS ENGINE RESPONDED AND WE WERE BACK ON I-80 AND TRAVELING WITH THE TRAFFIC FLOW. THIS IS FIRST TIME THIS HAS OCCURRED WITH US BUT RESEARCHING THIS PHENOMA, THIS EVENT HAS HAPPENED WITH OTHER FORD FUSION HYBRID OWNERS. WE ARE CONCERNED THE PROPULSION SYSTEM MAY SHUT-DOWN IN AN UNSAFE ENVIRONMENT AND CREATE A DANGEROUS SITUATION! *TR