2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, Electrical system, Electronic stability control (ESC), Aug 6, 2018
THIS VEHICLE HAS BEEN SITTING FOR OVER A MONTH DUE TO MY LIMITED INCOME AS A VETERAN I CAN NOT AFFORD TO REPAIR THIS ISSUE AT AN ESTIMATE COST OF $1600. THIS ISSUE IS NOT DUE TO MY NEGLIGENCE.POWER STEERING ASSIST FAILURE IS THE ISSUE. I WAS DRIVING IT TO WORK IN DALLAS,NC WHEN I EXPERIENCED THE STEERING WHEEL LOCKED AS I MADE A RIGHT TURN INTO A PARKING SPACE. AFTER I STRUGGLED TO GET IT INTO THE PARKING SPACE I ALSO STRUGGLE TO DRIVE IT HOME AS WELL.ONCE I GOT THE VEHICLE HOME I CALLED TINDOL FORD IN GASTONIA,NC REGARDING MY CONCERN I WAS INFORMED THAT I NEED TO HAVE IT DIAGNOSED AT MY EXPENSE OF $99. THEN IF IT IS THE EPAS (ELECTRIC POWER ASSIST SYSTEM) REPAIR ESTIMATE COST CAN BE ABOUT $1600. THIS VEHICLE SPECIFICALLY HAD A RECALL BEFORE NOT SURE BUT I THINK IT WAS FOR AIRBAG AND OR SEATBELT. WELL SINCE THEN I BORROWED A TEMPORARY VEHICLE FROM FAMILY MEMBER DUE TO REPAIR COST BEING EXPENSIVE. THIS FORD FUSION HAS A TITLE LIEN THROUGH BRIDGECREST, IN WHOM I FINANCE WITH. VEHICLE IS ALMOST PAID IN FULL.THIS ISSUE HOWEVER IS NOT ANY OF NEGLIGENCE BUT MORE SO A MANUFACTURER ISSUE. THE EPAS CONSIST OF A TRW COMPONENT WHICH CONSIST OF EVERYTHING TO THIS FAILURE SUCH AS THE HYDRAULIC THE BELT DRIVE THE DRIVE RACK THE CODER INTERFACE ETC. I HAD A LOCAL MECHANIC LOOK AT IT AND THE OBSERVATION MADE WAS IT'S A POWER STEERING ISSUE THAT ONLY MANUFACTURER CAN CORRECT DUE TO THE COMPLEXITY. THE TRW IS A NON SERVICEABLE UNIT. ENCLOSING I ASK THAT YOU PLEASE CONTACT THE MANUFACTURER AND LOOK INTO THE FACTS OF THIS MATTER WHICH IS FAULT OF THE MANUFACTURER. I THANK YOU IN ADVANCE FOR YOUR TIME AND HELP WITH THIS MATTER.
Power train, Jun 26, 2018
VEHICLE WILL LOSE POWER AT TIMES AND HESITATE UPON ACCELERATION
Power train, Other or unspecified, Jun 18, 2018
MY CAR HAS A PROBLEM HANGING UP WHEN YOU ACCELERATE. THIS IS MY SECOND TRANSMISSION. FIRST ONE WENT OUT AT 41,000 AND I HAD TO GET A NEW ONE. THE CAR HAS A TOTAL OF 109,000 ON IT AND I THINK THIS TRANSMISSION IS GOING OUT. IT HANGS UP WHEN YOU ACCELERATE SO I HAVE TO BE CAREFUL ABOUT HOW I ACCELERATE .SO THAT THE GEARS WILL CHANGE. IT IS AN AUTOMATIC TRANSMISSION. IT HAS BEEN SLIPPING FOR AT LEAST THE PAST 10,000 MILES, I AM WORRIED THAT IT WILL GO OUT AGAIN. THE LAST TRANSMISSION WENT OUT IN HEAVY TRAFFIC IN DALLAS TEXAS. WE ALMOST DIED IN THAT INCIDENT. THE CAR WOULDN'T GO AND STOPPED IN THE MIDDLE OF THE INTERSECTION. I AM WORRIED THAT THE SAME THING WILL HAPPEN WITH THIS TRANSMISSION. THIS PROBLEM STARTED LAST YEAR IN EARLY PART OF 2017 AND IS ONGOING
Steering, Suspension, Power train, May 21, 2018
MY CAR WAS HAVING MULTIPLE ISSUES. FIRST THE EPAS SYSTEM WENT OUT AS I WAS DRIVING. THERE WAS A RECALL FOR PREVIOUS VERSIONS BUT WHEN I LOOKED UP THE 2010 FORD FUSION 3.0LV6 AWD IT WAS NOT INCLUDED EVEN THOUGH IT WAS ONE OF THE PIONEER VEHICLES OF FORDS TO HAVE THE SYSTEM. ONCE I GOT THE POWER STEERING REPAIRED I STARTED HEARING A GRINDING. AS I DROVE THE CAR TO MY HOUSE TO GET A SAFE LOOK ALL OF A SUDDEN THERE WAS A JERKING AND CRUNCHING SOUND AS I DROVE ON A STRAIGHT ROAD WITH SLIGHT GRADING. LUCKILY I WAS ONLY GOING 35MPH AND WAS ABLE TO CONTROL THE VEHICLE. I TOOK IT TO THE MECHANIC AND FOUND OUT THAT IT WAS THE POWER TRANSFER UNIT AND THE REAR DRIVE SHAFT. AFTER TALKING TO THE MECHANIC HE SAID THAT THE PTU IS ONE OF THE MOST COMMONLY REPLACED PARTS IN THE AWD FORD VEHICLES. IT IS OBVIOUS AFTER MORE RESEARCH THAT FORD IS WELL AWARE THAT THEY ARE PROVIDING A FAULTY PRODUCT AND ARE PLACING THEM IN ALL OF THEIR AWD SYSTEMS. MY UNDERSTANDING IS THAT THE PTU UNIT IN THE FORD FUSION 2010 IS THE SAME AS IN ALL OTHER FORD AWD VEHICLES. SINCE I SPENT SO MUCH MONEY TO GET THE POWER STEERING FIXED I HAD TO PUT MY CAR IN A GARAGE FOR THE WINTER SO I COULD SAVE UP TO FIX THE NOW FUNKED PTU. MY CAR HASN'T EVEN CRACKED 89K MILES.
Power train, May 4, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE DIFFERENT GEAR SELECTION OPTIONS STARTED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE SERVICE ADVANCE TRACK WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE STARTED TO DECELERATE, ALL THE WARNING INDICATORS ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE VEHICLE WAS STUCK IN FIFTH GEAR. THE MECHANIC RECOMMENDED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Power train, Apr 16, 2018
HAVE A 2010 FORD FUSION. LF CV AXEL SEAL WAS LEAKING. TOOK CAR IN AND HAD BUSHING, SEAL, AND SHAFT REPLACED. DROVE CAR 150 MILES. SAME EXACT ISSUE. AFTER RESEARCHING THIS PROBLEM. THIS TRANSMISSION LEAK IS A "VERY" COMMON PROBLEM WITH THESE CARS. NOT ONLY DID I PAY HUNDREDS OF DOLLARS TO FIX THE LEAK WITH ALL NEW PARTS, BUT THIS LEAK CAN CAUSE THE TRANSMISSION TO BLOW. FORD NEEDS TO RECALL THIS AND GET THE PROBLEM FIXED. HOW DOES A PERSON HAVE ALL NEW PARTS PUT IN TO FIX THE LEAK AND THE PROBLEM STILL EXIST??? MANUFACTURES SHOULD HAVE TO STAND BY THERE PRODUCTS AND FIX SUCH A MAJOR PROBLEM. EVERY TIME I DRIVE THE CAR IT LEAKS FLUID. WHAT WILL BE NEXT TO FIX?? MY TRANSMISSION BECAUSE FORD WON'T FIX THE PROBLEM.
Power train, Mar 27, 2018
TRANSMISSION FAILURE DUE TO INSIDE BUSHING WEARING OUT AND DAMAGING AXLE AT 58,328 MILES LAST WEEK. WE PURCHASED THIS CAR NEW IN 2010 AND HAVE TAKEN GOOD CARE OF IT. CHECK ENGINE LIGHT WENT ON. LAST WEEK AND OUR MECHANIC DISCOVERED THE DAMAGE DURING A ROUTINE OIL CHANGE/MAINTENANCE CHECK UP. TRANSMISSION AND AXLE HAVE TO BE REPLACED AT $4300. FORD COMPANY SEEMS TO BE "AWARE" OF THIS PROBLEM AND NOTHING HAS BEEN DONE. SHOULD BE A RECALL AND FALL UNDER THE LEMON LAW DUE TO THE NUMBER OF COMPLAINTS OF TRANSMISSION FAILURE IN THE FUSIONS AND THIS IS DANGEROUS AND EXPENSIVE, TO SAY THE LEAST. WE ARE NOT THE ONLY ONES TO HAVE THIS PROBLEM. NOT HAPPY WITH FORD MOTOR COMPANY. DOESN'T FALL UNDER WARRANTY EVEN THOUGH WE HAVE LESS THAN 60,000 MILES ON IT BECAUSE WE HAVE HAD IT LONGER THAN FIVE YEARS. ALSO LOCAL FORD DEALERSHIP CHARGES $100 JUST TO DO A CHECK ENGINE LIGHT TEST. THE INDEPENDENT MECHANICS IN TOWN CHARGE NOTHING.
Power train, Mar 15, 2018
I PURCHASED THIS CAR NEW IN 2009. WITH IN A FEW MONTHS I HAD PROBLEMS WITH THE TRANSMISSION. PUTTING THE CAR INTO DRIVE IT WOULD SLAM IN THE GEAR, NOT ALL THE TIME BUT MULTIPLE TIMES EACH MONTH. THE TRANSMISSION SLIPS WHILE DRIVING AND WILL NOT SHIFT PROPERLY, AGAIN RANDOMLY. DEALER CAN NEVER DUPLICATE THE PROBLEM. I WILL PUT THE LAST TIME THIS HAPPENED BELOW AS I DO NOT RECALL THE DATE THE FIRST TIME IT HAPPENED
Steering, Power train, Electronic stability control (ESC), Mar 5, 2018
TRANSMISSION SLIPS, HARD, GOING 1ST TO 2ND. TRANSMISSION OIL IS BLACK AT 55,000 AND THE SERVICE "ADVANCETRAC" KEEPS COMING ON.
Power train, Electronic stability control (ESC), Feb 3, 2018
MY CAR KEEPS SWITCHING TO MANUAL STEERING WHILE I'M DRIVING. THERE WAS A RECALL ISSUED FOR THE EXACT ISSUE BUT NOT FOR MY YEAR OR VIN. I ALMOST GOT IN AN ACCIDENT TRYING TO TURN ON A MAIN STREET
Power train, Dec 23, 2017
AS WE DROVE OVER THE OVERPASS, SLOWING TO COME TO A STOP SIGN ONTO THE FOUR LANE INTO TOWN, OUR CAR SUDDENLY STOPPED IN THE DRIVING LANE. WE WERE LATER TOLD THE PTU ASSEMBLY LOCKED UP INTERNALLY, MAKING THE CAR IMMEDIATELY UNMOVABLE FORWARD NOR BACKWARDS UNTIL REPLACED. NO HISTORY NOR SYMPTOMS OF ISSUES BEFORE THIS. IT WOULD HAVE CONTRIBUTED TO A LARGE ACCIDENT IN THE HEAVY TRAFFIC, IF IT HAD OCCURRED EARLIER IN THE DAY AS IT COULD NOT BE MOVED, NOR HAD WE ANY SIGNS AT THE TIME. WE WERE STUCK IN DRIVING LANE LATE IN THE EVENING, WAITING ON A TOW TRUCK TO HAUL IT TO DEALERSHIP. THEY REPLACED IT, AT OUR EXPENSE, WITH THE MECHANIC, NOTING HE HAD THE SAME ISSUE WITH THE SAME MAKE AND MODEL OF HIS OWN. WE WERE ALSO TOLD THERE WAS NO RECALL NOR EGRESS FOR US TO RESOLVE THIS ANY OTHER WAY. WE HAVE THE PAYMENT AND SERVICE ORDER AVAILABLE FOR REVIEW. THIS IS QUITE DISTURBING, AS IT WAS OVER $1800 OUT OF POCKET FOR JUST THIS REPAIR, WHICH I FOUND WAS A MORE COMMON ISSUE THAN WAS PREVIOUSLY THOUGHT. I FOUND OUR THAT THERE WAS A RECALL, BUT FOR ONLY CERTAIN PLANTS, ALTHOUGH OTHERS NOTED THE SAME ISSUES AS WELL. TO KNOW THAT THERE IS A RECALL FOR THIS SAME ISSUE, BUT ONLY IN CERTAIN PLANTS IS A CONCERN, AS THEY KNOW OF THE ISSUE AND HAZARDS OF IT, BUT DID NOT FEEL IT PERTINENT TO RELAY THIS TO THE GENERAL PUBLIC WHO USED THEIR PRODUCT, AT THEIR EXPENSE, NOT KNOWING OF RISKS. I JUST FOUND OUT OF THIS AVENUE TODAY TO HELP OTHERS KNOW OF THIS AND TAKE ACTION TO AVOID FURTHER ISSUES AND SAFETY RISKS.
Power train, Air bags, Other or unspecified, Dec 10, 2017
THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044.
Power train, Nov 15, 2017
I HAVE NOTICED A VIBRATION IN MY CAR AT ABOUT 55-65 MPH, UPON FURTHER INVESTIGATION I FOUND OUT IT IS THE POWER TRANSFER UNIT FOR MY AWD. I AM A MECHANIC AND CALLED FORD FOR THEM TO VERIFY THAT THE FLUID IS NON SERVICABLE AND IS GOOD FOR A LIFE TIME. THIS IS CRAZY BECAUSE A NEW ONE IS $900 OR MORE NOT INCLUDING LABOR, AND BECAUSE THEY ARE NOT SERVICABLE EVERY ABOUT 80,000 - 100,000 MILES YOU WILL HAVE TO REPLACE IT. WHO HAS $2,000 TO SPEND EVERY TIME THIS BREAKS TO FIX IT. THIS IS OUTRAGEOUS AND FORD SHOULD BE DOING SOMETHING ABOUT THIS.
Steering, Power train, Fuel/propulsion system, Oct 1, 2017
TAKATA RECALLS - I WAS DRIVING AND MY CAR SENSOR CAME ON SAYING POWER STEERING ASSIST FAULT. I DIDN'T THINK NOTHING OF IT. SO THE NEXT DAY TAKING MY DAUGHTER TO SCHOOL AND MY STEERING WHEEL WOULD TURN AT ALL. I HAD TO GET TOWING SERVICES. I CALL FORD ABOUT IT THEY TOLD ME IN CUSTOMER NO PARTS AVAILABLE AT THIS TIME. THE COMPANY IS IN BANKRUPT . THEY DON'T KNOW WHEN TO GET IT IN. WHEN THEY DO THEY WILL NOTIFY ME
Power train, Sep 22, 2017
FORD KNOWS OF THE TRANSMISSION FLUID LEAK IN THE CARS BUT FORD AND NHTSA WONT DO A RECALL ON THEM AND IT IS COSTING THOUSANDS OF DOLLARS TO FIX. FORD RAN A CUSTOMER SATISFACTION PROGRAM ON IT BUT THE OF COURSE STOPPED IT. I CAN NOT UNDERSTAND WHY THE GOVERNMENT WOULD ALLOW FORD TO SCREW THE PUBLIC ON A MAJOR REPAIR.
Power train, Sep 7, 2017, crash
ROLLS WHILE IN PARK
Power train, Engine, Fuel/propulsion system, Jul 24, 2017
IN LOWER GEARS / BELOW 3500 RPM, I WILL OCCASIONALLY EXPERIENCE A SUDDEN DECELERATION, AND THEN AN ABRUPT ACCELERATION AS THE VEHICLE ATTEMPTS TO MAKE IT TO THE COMMANDED SPEED. THIS ONLY OCCURS WHEN THE VEHICLE IS ALREADY IN MOTION, MOST OFTEN CITY STREETS, OCCASIONALLY WHILE ACCELERATING ONTO A HIGHWAY. I BELIEVE THIS CREATES A POTENTIALLY DANGEROUS SITUATION, AS A DRIVER MAY NOT HAVE THE FULL, CONSISTENT ACCELERATION THAT HE EXPECTS TO HAVE. THIS ISSUE BEGAN SHORTLY AFTER RECEIVING "CHECK FUEL FILTER" CODES, DUE TO A POORLY DESIGNED INNER GAS CAP GASKET, WHICH ALLOWS FOR CONTAMINATION TO OBSTRUCT THE EASY FILL SYSTEM'S INNER SEAL. I BELIEVE THIS MAY ALSO BE RELATED TO AN ISSUE WITH A THROTTLE BODY CONTROLLER, SIMILAR TO THE MANY FORD PRODUCTS AND CUSTOMERS WHOM HAVE SUBMITTED PRIOR COMPLAINTS. NOT SURE WHY THOSE THROTTLE BODY CONTROLLERS DIDN'T GET A RECALL, THE PROBLEM IS COMMON ENOUGH AND THE POTENTIAL DAMAGE SUBSTANTIAL.
Steering, Power train, Jun 26, 2017
ONE DAY I GOT IN MY CAR TO GO OUT AND THE WARNING POPPED UP SERVICE ADVANCETRAC AND POWER STEERING FAILURE. I TURNED MY CAR OFF THEN BACK ON AND IT WAS FIXED. THE NEXT DAY IT POPPED UP WITH THE SAME THINGS, BUT THIS TIME TURNING IT OFF DID NOT FIX THE POWER STEERING. IT HAS LEFT ME UNABLE TO USE MY CAR FOR A WHILE, BECAUSE I DO NOT HAVE THE MONEY TO FIX IT. THANK GOSH THIS HAPPENED IN MY DRIVEWAY. I READ MANY STORIES ABOUT IT HAPPENING WHILE OTHERS WHERE DRIVING. PLEASE RECALL THIS ISSUE FORD...
Power train, Other or unspecified, May 25, 2017
WHILE DRIVING THE CAR WILL RANDOMLY STALL OUT...THE CAR WILL BEGIN BUCKING, DECELERATE, LOSE POWER, AND LIGHTS ON DASH WILL START FLASHING... RENDERING THE DRIVER PRETTY MUCH HELPLESS. THIS PROBLEM HAPPENED ON SEVERAL OCCASIONS PRIOR TO FORDS THROTTLE BODY ASSEMBLY RECALL. EACH TIME THIS HAPPENED FORD WAS UNABLE TO DETERMINE THE PROBLEM CAUSE NO DIAGNOSTIC CODES WERE PRESENT. THIS PROBLEM WILL OCCUR AND THE CAR WILL BE FINE THEN WILL REOCCUR RANDOMLY. THE RECALL WAS PERFORMED AND THE PROBLEM APPEARED TO RESOLVE ITSELF FOR 2YRS. THE CAR IS NOW HAVING THE SAME PROBLEM...I HAD THE VEHICLE TOWED TO A FORD DEALER AND AFTER 2 DAYS IN THE SHOP AGAIN NO PROBLEMS WERE FOUND BY THE TECHNICIANS. THE CAR AGAIN CONTINUES TO HAVE THE SAME PROBLEMS IMMEDIATELY AFTER PICKING UP FROM SERVICE CENTER. THE CAR HAD TO BE TOWED 250 MILES TO MY HOUSE WHERE IT NOW SITS ROTTING AWAY FOR FEAR OF DRIVING THIS VEHICLE.
Power train, Engine, May 18, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED BEFORE ACCELERATING. THE TRANSMISSION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,820.
Power train, Dec 9, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHIFTED GEARS ROUGHLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 25,000.
Power train, Nov 23, 2016
HARD & ROUGH SHIFTING FROM 1-2 DURING STARTUP AND DRIVING. TRANSMISSION JOLTS VEHICLE FORWARD OR FEELS LIKE THE VEHICLE IS GOING TO STALL MID-INTERSECTION OR WHILE GETTING ON THE HIGHWAY.
Power train, Vehicle speed control, Oct 18, 2016
THIS INSTANCE VEHICLE GOING STEADY 35MPH AND STARTED REVVING RPM'S UP LIKE IT WAS GOING TO SHIFT INTO ANOTHER GEAR, IT THEN SLAMMED AND JERKED THE CAR AND STARTED THE REVVING AGAIN. STOPPED AT A STOP LIGHT AND TURNED LEFT, WHILE TURNING AND HITTING ACCELERATOR THE CAR DID NOT WANT TO MOVE AND STARTED REVVING AGAIN AND THEN SLAMMED AND JERKED ALMOST MAKING THE PERSON BEHIND ME REAR END ME. PREVIOUS INSTANCE WAS A STEADY 75 MPH ON THE FLAT HIGHWAY AND THE SAME REVVING AND SLAM/JERKING HAD HAPPENED. 5TH TIME IT'S DONE IT THIS YEAR ALONE. 13 TIMES SINCE 2011. THIS INSTANCE THE ORANGE WRENCH LIGHT CAME ON THE DASH. CAR IS AT DEALERSHIP TO GET LOOKED AT. THIS IS VERY UNSAFE ESPECIALLY SINCE IT IS ERRATIC AND DOES IT AT ANY TIME IT FEELS LIKE. THIS CAR IS NOT SAFE TO HAVE MY FAMILY IN. *TR
Power train, Vehicle speed control, Other or unspecified, Aug 17, 2016
SERVICE ENGINE LIGHT REMAINED ON ALONG WITH THROTTLE WRENCH LIGHT...CAR SHAKING LITTLE POWER....PULLED OVER ,RESTART CAR LIGHTS STILL ON , SLOW DRIVE AND SHAKY RIDE HOME..
Power train, Other or unspecified, Aug 16, 2016
TRANSMISSION SLIPPING