2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, Apr 24, 2012
THE VEHICLE WAS BOUGHT 3 WEEKS AGO AND NOTICED SHIFTING ISSUES 1 WEEK AFTER PURCHASE. I TOOK THE VEHICLE IN TO SEE WHAT WAS WRONG WITH IT AND FOUND THAT THE TRANSMISSION FLUID WAS DARK BLACK AND HAD A BURNT SMELL. IT APPEARS THAT THERE WERE MULTIPLE (UPDATES) NEEDED FOR TRANSMISSION??? ALSO WAS TOLD THAT IS THE NORMAL COLOR OF THE TRANNY FLUID?? BURNT BLACK... *TR
Power train, Apr 21, 2012
CAR HAS 2.5 ENGINE AND 6F35 AUTO TRANSMISSION. CAR EXHIBITS "FLARE" WHEN SHIFTING. TYPICALLY OCCURS WHEN COLD. PROBLEM PRESENTED ITSELF AT AROUND 42,000 MILES. *JS
Power train, Apr 19, 2012
DRIVING CHILD TO SCHOOL - CAR'S SPEED STARTS DECLINING EVEN THOUGH ACCELERATOR WAS BEEN PRESSED (CAR SHOULD HAVE BEEN GOING BETWEEN 50 -55 MILES). GOT CAR OFF ROAD. SWITCHED CAR OFF, WAITED A COUPLE OF MINUTES AND THEN STARTED CAR AGAIN. DROVE CHILD TO SCHOOL, CALLED FORD DEALERSHIP AND PLACED CAR IN REPAIR SHOP. WAS TOLD THAT WARRANTY WENT OUT 4,000 MILES AGO AND PART AND LABOR WOULD COST APPROXIMATELY $300.00 AND CAR SHOULD BE READY TO PICK UP BY 5 P.M. NEXT DAY. GOT RENTAL CAR FROM DEALERSHIP AND WAS TOLD LATER SAME DAY CAR WENT TO SHOP THAT THROTTLE CONTROL WILL HAVE TO BE REPLACED. UNFORTUNATELY THEY DIDN'T HAVE ONE IN STOCK AND IT WOULD HAVE TO BE ORDERED AND HOPEFULLY WITH ME PAYING AN EXPEDITED DELIVERY CHARGE IT WOULD BE IN THE NEXT DAY IF NOT HOPEFULLY WITHIN THE NEXT DAY DAY OR 2. NOW I AM STUCK WITH A RENTAL CAR FOR APPROXIMATELY 3 MORE DAYS. *JS
Power train, Apr 17, 2012
TRAVELING HIGHWAY, GOING 70 MPH THE CAR SUDDENLY JERKS AND THE SPEED STARTED TO DECELERATE AND THE WRENCH LIGHT ON DASH WENT ON. THE ENGINE WAS STILL ON, BUT ZERO ABILITY TO ACCELERATE. COASTED TO THE SIDE OF THE ROAD AND THE RPM'S WERE FLUCTUATING FROM 0-1 IN PARK. TURNED THE CAR OFF FOR 10 SECONDS AND TURNED IT BACK ON. AFTER TURNING THE KEY ON, THE STARTER SOUNDED LIKE THE KEY WAS TURNED WITH THE ENGINE ON FOR ABOUT 20 SECONDS. THE SECOND TIME WAS GOING UP HILL AT 20 MPH BACK ROADS. SAME THING WITH NO ACCELERATION AND THE WRENCH LIGHT CAME ON. HAD TO PULL OVER BECAUSE THE CAR COULD NOT MOVE AND SHUT IT OFF. SAME WITH THE STARTER FOR ABOUT 20 SECONDS OF IT SOUNDING LIKE THE KEY WAS TURNING WITH ENGINE ON AFTER TURNING IT ON. INCIDENTS ARE ABOUT 1 MONTH AND 10 DAYS APART. *JS
Power train, Apr 14, 2012
I WAS DRIVING ON INTERSTATE 65 IN THE MIDDLE LANE WHEN THE CAR QUIT RESPONDING. THE RPM GAUGE WAS STUCK ON 1 AND PRESSING THE ACCELERATOR GOT NO RESPONSE. I WAS LUCKY ENOUGH TO BE ABLE TO GET OVER AND BARELY OFF THE SIDE OF THE ROAD BUT IT WAS A CLOSE CALL. TRAFFIC WAS PRETTY HEAVY. I CALLED AAA TOWING SERVICE FOR HELP. AFTER 15 MINUTES I TRIED TO START THE CAR AND IT STARTED UP NORMALLY. I WAS ABLE TO GET BACK INTO TRAFFIC AND TAKE THE NEXT EXIT. I DROVE TO THE DEALER. I PURCHASED THE CAR ON FEBRUARY 6, 2012 FROM TOWN & COUNTRY FORD DEALER IN LOUISVILLE, KY AND HAD DRIVEN IT ONLY 596 MILES WHEN THIS HAPPENED. THE REPAIR BILL TO REPLACE THE THROTTLE BODY, INTAKE CARB KIT AND RECALIBRATE PROCESSOR WAS $730.29. I DIDN'T HAVE THE EXTENDED WARRANTY SO I HAD TO PAY THE ENTIRE COST OF THE REPAIR. I ASKED THE DEALER IF THIS WAS A PROBLEM WITH THE FUSION AND WAS TOLD NO IT WAS NOT. *TR
Engine and engine cooling, Power train, Apr 12, 2012
THE VEHICLE BEGAN TO JERK WHEN DRIVING OR BETWEEN AUTOMATIC SHIFTING. SPECIFICALLY WHEN IT SHIFTS INTO THIRD, IT JERKS EXTREMELY HARD. THE ENGINE AND MAINTENANCE LIGHT WILL COME ON AS THE VEHICLE STALLS. THERE IS NO RESPONSE FROM THE ACCELERATOR AND I HAVE TO PUT IT IN PARK, STOP THE CAR AND RESTART IT IN ORDER FOR IT TO MOVE AGAIN. I WAS ALMOST REAR ENDED DUE TO THE VEHICLE DYING IN THE MIDDLE OF THE STREET. *TR
Power train, Apr 3, 2012
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO JERK ABNORMALLY. THE CONTACT APPLIED THE ACCELERATOR PEDAL AND THE ENGINE RPMS WOULD INCREASE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THAT THE TRANSMISSION WOULD HAVE TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS ADVISED THE CONTACT THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Engine and engine cooling, Power train, Mar 24, 2012, crash
I WAS IN A PARKING LOT TURNING INTO A MARKED PARKING SPACE, WITH MY FOOT OFF OF THE ACCELERATOR, WHEN THE ACCELERATOR MOVED FORWARD ABRUPTLY. THE ENGINE ROARED AS THE CAR ACCELERATED FORWARD, THE CAR JUMPED THE CURB AND MOVED FORWARD STRIKING A COLUMN SUPPORTING THE FRONT CORNER OF AN OFFICE BUILDING. THE COLUMN FELL FORWARD COMING TO REST ON MY CAR, INCHES ABOVE MY HEAD. I APPLIED THE BRAKES FROM THE MOMENT I FIRST REALIZED WHAT WAS TAKING PLACE, BUT THE BRAKES HAD NO EFFECT. THE COST OF REPAIRS TO MY CAR WAS OVER $3000.00, PLUS THE COST TO REPAIR THE BUILDING. I TOOK THE CAR TO THE DEALERSHIP WHERE I HAD PURCHASED IT NEW. THE DEALER'S EMPLOYEES STATED THAT THE COMPUTER DISCLOSED NO PROBLEM. THEY CONTACTED FORD ENGINEERS WHO ORDERED THE DEALER NOT TO ATTEMPT ANY REPAIRS. FORD CLAIMED NO KNOWLEDGE OF SUCH A PROBLEM EVER OCCURRING. *TR
Engine and engine cooling, Power train, Mar 23, 2012
I HAVE A 2010 FORD FUSION S, I WAS DRIVING HOME FOR CHRISTMAS BREAK WHEN MY CAR SHUT OFF AND HAD NO THROTTLE RESPONSE. I DIDN'T DRIVE THE VEHICLE FOR LIKE FIVE DAYS AND THE CAR WAS FINE BUT IT STARTED BACK UP IN JANURARY AND AGAIN IN THE BEGINNING OF MARCH. IT HAS A CODE OF P211 WHICH IS THE THROTTLE BODY ISSUE. I HAVE DONE SOME RESEARCH ON THE PROBLEM AND MULTIPLE FORD FUSION'S ARE HAVING THE SAME ISSUES AS I AM. FOR SOME REASON FORD IS TRYING TO AVOID HEARING THE ISSUE ON THE FACT THAT THEY HAVE FAULTY THROTTLE BODIES. IT IS A SAFTEY ISSUE WHEN YOU ARE TRAVELING DOWN THE HIGHWAY OR INTERSTATE AT 60-70 MPH AND ALL OF SUDDEN YOUR CAR NO LONGER HAS A THROTTLE RESPONSE. YOU HAVE TO PULL OFF THE ROAD SHUT YOUR CAR OFF AND RESTART IT. THIS DOESN'T FIX THE PROBLEM IT JUST DOES IT ALL OVER AGAIN WITHIN THE NEXT MILE OR TWO. FORD SHOULD REALIZE THE ISSUE AND MAKE A RECALL FOR THE THROTTLE BODY. THERE ARE PEOPLE THROUGHOUT THE UNITED STATES THAT ARE PAYING BETWEEN $400-$600 OUT OF THEIR POCKET IF THEIR CAR IS NO LONGER UNDER WARRANTY TO FIX A COMMON PROBLEM THAT PEOPLE ARE HAVING WITH FORD FUSIONS. *TR
Power train, Mar 21, 2012
WHILE ATTEMPTING TO PASS A VEHICLE, THE TRANSMISSION COMPLETELY DISENGAGED FROM THE ENGINE AS IF IT WERE IN NEUTRAL LEAVING ME WITH NO POWER TO THE WHEELS. THE REVS ON THE ENGINE WERE EXTREMELY HIGH. AS I WAS PASSING ON THE LEFT, THIS LEFT ME IN AN EXTREMELY DANGEROUS AND VULNERABLE POSITION AS I HAD NO POWER TO MOVE THE VEHICLE. FORTUNATELY I WAS ABLE TO COAST TO THE RIGHT AT WHICH TIME AT A NEAR STOP THE TRANSMISSION VIOLENTLY RE-ENGAGED. FIRST TIME, TOOK TO THE DEALERSHIP WHERE THEY REPROGRAMMED TRANSMISSION. IT HAS SINCE HAPPENED AGAIN, AGAIN WHILE ACCELERATING TO PASS. IT IS JUST A MATTER OF TIME BEFORE THIS KILLS SOMEONE. IT IS NOT SAFE, DEALER CLAIMS THAT THEY CAN NOT REPRODUCE, THERE ARE NO CODES. THIS ISSUE IS WELL DOCUMENTED HERE AND ELSEWHERE, THERE NEEDS TO BE A RECALL. *JS
Power train, Mar 19, 2012
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
Power train, Mar 18, 2012
2010 FORD FUSION WILL LOSE POWER AT HIGHWAY SPEED, CAR WILL NOT STALL COMPLETELY BUT WILL JERK AND SHAKE WITHOUT ENOUGH POWER TO GET OFF ROAD. TOOL LIGHT WILL COME ON, AFTER RESTARTING CAR WILL DRIVE NORMAL. SUDDEN LOSS OF POWER IS EXTREMELY DANGEROUS! HOW MANY CRASHES WILL IT TAKE BEFORE OUR GOVERNMENT FORCES FORD TO FIX THE PROBLEM. TOOK TO MECHANIC, NO CODES TO DETERMINE PROBLEM. FORD .....STEP UP STAND BEHIND YOUR PRODUCT! WIFE WAS ALMOST RAN OVER BY TRACTOR TRAILER! *TR
Power train, Feb 26, 2012
I HAVE A FORD FUSION WITH ABOUT 35,500 MILES. I BOUGHT THE CAR USED WITH ABOUT 18,000 MILES AND NOTICED INCONSISTENT SHIFTING RIGHT AWAY. THEN PROGRESSED INTO NOT SHIFTING BACK INTO GEAR RIGHT AWAY AFTER SHIFTING OUT OF REVERSE. I TOOK IT IN AND THEY REPROGRAMMED THE TRANSMISSION AND THE SERVICE SUPERVISOR SAID THAT THIS TRANSMISSION ADAPTS TO THE OWNERS DRIVING HABITS. TOOK IT IN AGAIN ABOUT A MONTH LATER AND THEY SAID THE FLUID WAS LOW; THEY WEREN'T SURE WHY JUST FILLED IT AND SENT ME ON MY WAY. THIRD TIME I TOOK IT TO A DIFFERENT DEALERSHIP. THEY HAD TO PULL THE TRANSMISSION AND REPLACE PARTS, WHICH TOOK ALMOST A WEEK. IT SEEMED OKAY AT FIRST BUT NOW IS DISPLAYING THE SAME ISSUES AS BEFORE OF NOT SHIFTING INTO GEARS WHEN ACCELERATING. THE PROBLEM WAS NOT FIXED AND I AM LEFT WITH A VEHICLE THAT ALSO HAD A HEATER MOTOR REPLACED THAT WERE MAKING A WHISTLING NOISE, FLOOR HEAT THAT BARELY COMES OUT, CAR ALARM THAT GOES OFF EVEN WHEN ALL THE DOORS ARE UNLOCKED AND BRIGHT LIGHTS THAT JUST RANDOMLY COME ON. I DON'T KNOW IF ITS A LEMON, BUT I SMELL DISASTER IN THE NEXT COUPLE OF YEARS! WISH FORD WOULD DO THE RIGHT THING AND STAND BY ITS PRODUCT. *TR
Power train, Electrical system, Feb 24, 2012
I WAS DRIVING ON A 6 OR 8 LANE FREEWAY WHEN IT SUDDENLY DOWNSHIFTED TO A MUCH LOWER GEAR (PROBABLY 3RD) AND THE TACHOMETER MAXED AT 7000 RPM AND HELD THERE UNTIL I MANUALLY MOVED THE SHIFT LEVER TO NEUTRAL. WHEN I PUT IT BACK IN DRIVE (STILL MOVING) IT AGAIN RACED TO 7000 RPM AND I PUT IT IN NEUTRAL AND COASTED TO THE SIDE OF THE ROAD. I PUT IT IN ALL THE GEARS, THEN IN DRIVE AND WENT BACK ON THE FREEWAY. IT STAYED IN 1ST GEAR AND I AGAIN WENT TO THE SHOULDER OF THE ROAD. I SHUT THE ENGINE OFF, RESTARTED IT AND GOT BACK ON THE FREEWAY. IT SHIFTED OK, BUT AFTER A FEW MILES DID IT AGAIN. I SENT MY COMPLAINT TO FORD MOTOR COMPANY, BUT THEY SAY THEY CAN'T DUPLICATE THE ACTIONS AND THEREFORE CAN NOT/WILL NOT DO ANYTHING ABOUT IT. (SEE FORD CUSTOMER SERVICE CASE #0506021830 AND MY LETTER TO THEM)
Power train, Feb 18, 2012
MY 2010 FUSION SE V6 WITH THE INFAMOUS 6F35 TRANSMISSION IS SLIPPING, HARD SHIFTING, FLUID IS BLACKED AND OR BURNT. MY CONCERN IS THAT IT ALSO HAS JUST LURCHED FORWARD FOR NO REASON. I FEEL IT IS A SAFETY ISSUE AND SHOULD BE RECALLED FOR A NEW TRANSMISSION. PLEASE FORCE FORD TO ISSUE A RECALL ON THIS MODEL TRANSMISSION. I KNOW I AM NOT THE ONLY ONE WITH THIS ISSUE ON THIS VEHICLE. *TR
Power train, Feb 14, 2012
THE TRANSMISSION DOES NOT SHIFT CORRECTLY. THE ENGINE WILL REV UP AND THE TRANSMISSION WILL SHIFT HARD WHEN IT SHIFTS. ESPECIALLY WHEN GOING UP HILL OR UNDER HEAVY ACCELERATION THE ENGINE MY RED LINE BEFORE SHIFTING. *TR
Engine and engine cooling, Power train, Visibility, Feb 7, 2012
I HAVE A FORD FUSION WITH ABOUT 30000 MILES. I FIRST NOTICED A HARD SHIFT AT 10K MILES AND THOUGHT MAYBE ITS JUST A SIMPLE FIX. I TOOK IT IN AND THEY REPROGRAMMED THE TRANSMISSION AND THE SERVICE SUPERVISOR SAID THAT THIS TRANSMISSION ADAPTS TO THE OWNERS DRIVING HABITS. WELL 3K MILES LATER ITS WORSE SO I TAKE IT BACK AND THE TECH SAID ALL THE CLUTCHES WERE REPLACED AND TWO OTHER THINGS WERE DONE! I HAVE TAKEN IT BACK FOUR MORE TIMES AND HAVE NOT HAD IT FIXED. IT APPEARS THAT FORD ADMITTED THERE WAS A PROBLEM WITH A TRANSMISSION CODE THAT FIXES THE PROBLEM. HOWEVER, THE PROBLEM WAS NOT FIXED AND I AM LEFT WITH A VEHICLE THAT ALSO HAD A WINDOW MOTOR REPLACED, SOME PULLEYS THAT WERE MAKING A WHISTLING NOISE, AND A BATTERY AND TAILLIGHT THAT WENT OUT CHANGED. I DON'T KNOW IF ITS A LEMON, BUT I SMELL DISASTER IN THE NEXT COUPLE OF YEARS! WISH FORD WOULD DO THE RIGHT THING AND STAND BY ITS PRODUCT. *TR
Power train, Feb 4, 2012
TRANSMISSION SLIP INTO NEUTRAL AND REVS PAST 4000RPM, 1-2 & 2-3, ALSO SEVERE HESITATION WHEN SLOW DOWN THEN TRY TO SPEED UP AGAIN (I.E. STOP & GO TRAFFIC). HAS PUT ME IN UNSAFE SITUATIONS REQUIRING DEFENSIVE DRIVING TO AVOID AN ACCIDENT. HAS BEEN IN FOR SERVICE 4+ TIMES AND EACH TIME ONLY "CALIBRATION". SERVICE DEPT IS VERY HELPFUL BUT HINDERED BY FORD MOTOR COMPANY'S INABILITY TO SOLVE DEFECT. ALSO, WAS GIVEN PRINT OUT OF FORD ADVISING SERVICE THAT THE 2-3 HESITATION IS " DEEMED NORMAL AND IT MEETS DESIGN INTENT AT THIS TIME".100% UNSAFE TO DRIVE, ESPECIALLY WITH CHILDREN IN CAR AS THE GEAR SLIPPING AND OR HESITATION FOLLOWED BY SUDDENLY ENGAGING THEN SPEEDING UP PUTS THE DRIVER IN UNPREDICTABLE CONDITIONS. HAS PUT ME IN NUMEROUS NEAR ACCIDENTS (SPECIFICALLY WHEN MERGING OR CHANGING LANES AND YIELDING TO TURN LEFT). MOST RECENT "FIX" WAS 2/2/12 AND TRANSMISSION STILL SLIPPING, HESITATING, SLAMMING INTO GEAR. HAVE FILED WITH BBB AUTO LINE. FORD MOTOR CO. NEEDS TO SERIOUSLY ADDRESS THIS FROM SAFETY STANDPOINT. *KB *TR
Service brakes, Hydraulic, Power train, Feb 4, 2012
VEHICLE HAS PROBLEM SHIFTING GEARS, SLOWS DOWN, THEN IT STARTS TO GO. I HAVE TAKEN IT INTO FORD 3 SEPARATE TIMES, A RECALL WAS DONE ON THE VEHICLE FOR A COMPUTER CHIP, AGAIN HAD THE VEHICLE INTO SERVICE IN 09/2011 FOR THE SAME ISSUE. THE VEHICLE HAS 34,000 MILES ON IT AND ATTEMPT TO REPLACE THE REAR BRAKES...DRIVER REAR SIDE HAD NO PAD LEFT, CHECKED THE THREE OTHER BRAKES PLENTY OF PAD. SURBURBAN FORD SERVICE DESK TOLD ME BECAUSE MY CAR WAS GREEN METALLIC, NOT COVERED IN LATEST RECALL. I LOOKED AT THE RECALL NOTICES AND IT IS ABSOLUTELY THE SAME PROBLEM I'VE BEEN COMPLAINING ABOUT FROM THE FIRST MONTH I PURCHASED THIS VEHICLE! *KB
Power train, Feb 2, 2012
1 BOUGHT A FORD FUSION IN AUG. 2011 USED W/15,000 MILES ON IT NO PROBLEMS WITH IT UNTIL AFTER I REACHED 32,000 MILES THE TRANSMISSION SLIPS AND THE WHEELS SOUND LIKE ITS GOING TO FALL OFF , IT SOMES SEAM TO JUMP OUT OF GEAR WHILE DRIVING AND STARTING AND STOPPING . I TOOK IF TO A FORD DEALER FOR OIL CHANGE TOLD SERVICE TECH ABOUT THIS HE SAID NOTHING WRONG WITH CAR NEVER TOOK FOR TEST DRIVE. I DID SOME LOOKING ON-LINE THERE ARE A LOT OF PEOPLE SAYING SAME THING. I READ ABOUT A RE-CALL ON TRANSMISSION CALLED DEALER BROUGHT CAR FROM SAID THEY DIDN'T GET NOTICE . SENT E-MAIL TO FORD NO REPLY. CAN NOT GET ANSWERS FROM NO-ONE . I HAVE YOUNG CHILDREN I DON'T WANT TO BE DRIVING DOWN THE ROAD AND HAVE WHEELS FALL OFF OR TRANSMISSION FALL OUT. THIS SEAMS TO BE GETTING WORST . *KB
Power train, Jan 29, 2012
WHEN WE TOOK IT IN FOR NORMAL SERVICE OF OIL CHANGE THE TECHNICIAN BROUGHT OUT THE TRANSMISSION DIPSTICK TO SHOW THAT IT WAS AS BLACK AS THE OIL. WE HAD IT CHANGED FOR OVER $120 . THE CAR IS SHIFTING MUCH BETTER THAN WHEN WE BOUGHT IT BUT THE OWNERS SERVICE MANUAL STATES THAT IT SHOULD NOT BE CHANGED UNTIL 60,000 MILES. WE FEEL THAT IT SHOULD BE HANDLED AND COVERED BY THE DEALER. *TT
Power train, Jan 27, 2012
WHILE DRIVING DOWN THE INTERSTATE, THE FUSION BEGAN TO JERK AND SHAKE DUE TO THE TRANSMISSION SLIPPING, CAUSING THE CAR TO LOSE ITS SPEED VERY QUICKLY, ALMOST CAUSING A WRECK. THE DEALERSHIP ENDED UP HAVING TO DO A COMPLETE TRANSMISSION OVERHAUL AT ONLY 13,000 MILES. THE PROBLEM CAME BACK AROUND 20,000 MILES AND THE DEALERSHIP SAID IT NEEDED ITS CODES REPROGRAMMED. THE PROBLEM PERSISTED AND AROUND 70,000 MILES, THE VEHICLE BEGAN DOING THE SAME THING. AGAIN WHILE DRIVING ON THE INTERSTATE, THE CAR'S TRANSMISSION STARTED SLIPPING AND THE VEHICLE SHOOK AND JERKED. NOW THE DEALERSHIP CONVENIENTLY RECOMMENDS A NEW TRANSMISSION, NOW THAT I AM OUTSIDE OF MY WARRANTY AT A COST OF $4,000! THIS IS A VERY DANGEROUS SITUATION AND HAVING A NEWBORN CHILD IN THE VEHICLE MAKES IT EVEN MORE ALARMING. I DO NOT FEEL SAFE IN THIS CAR AND STRONGLY FEEL THAT FORD NEEDS TO MAKE ITS CUSTOMERS WHOLE BY RECALLING THE TRANSMISSION COMPONENTS ENTIRELY. *TR
Power train, Jan 20, 2012
THE POWERTRAIN HAS SUDDENLY CAUSED MAJOR PROBLEMS. MY CAR WILL NO LONGER REVERSE AND MORE IMPORTANTLY AS FAR AS SAFETY IS CONCERNED, THE GEARS MAY SOMETIMES NOT ENGAGE WHILE ACCELERATING CAUSING THE CAR TO REV UP THE RPM'S WITHOUT MOVING FORWARD. *TT
Power train, Jan 18, 2012
AT 18540 MILES THE TRANSMISSION FAILED AND THE DEALERSHIP HAD TO REBUILT IT AND REPROGRAM THE PCM. THEN THE CAR WAS TAKEN BACK 5 MONTHS LATER WITH 30100 THEY HAD IT A WEEK BUT COULD NOT DUPLICATE THE PROBLEM. WE THEN TOWED THE CAR TO ALABAMA AND LESS THEN A MONTH LATER THE TRANSMISSION FAILED AGAIN AT 31111 MILES AT THIS TIME IT WAS IN THE SHOP 36DAY THE CAR WAS PICK UP AND DROVE 12 MILES AND THE TRANSMISSION FAILED AGAIN. THE DEALERSHIP THEN HAD IT ANOTHER 14 DAY. A MONTH AND A HALF LATER THE TRANSMISSION FAILED AGAIN, THE DEALERSHIP HAD IT 3 DAYS. WE DROVE IT 35 MILES AND THE TRANSMISSION FAILED AGAIN AND THE DEALERSHIP HAD IT ANOTHER 17 DAYS.THEN WE HAD THE CAR FOR A MONTH AND THE TRANSMISSION FAILED AGAIN WITH 36000 MILES ON IT. THE DEALERSHIP HAD IT FOR 16 DAYS. FORD CORP HAS NOT ALLOWED THE DEALERSHIP TO REPLACE THE TRANSMISSION, BUT HAS AUTHORIZED THEM TO REBUILD AND REPROGRAM PCM NUMEROUS TIMES. WE HAVE THE CAR NOW AND IT IS STILL NOT SHIFTING RIGHT. WE HAVE TALK TO FORD AND THEY WILL NOT DOING ANYTHING FOR US. TOLD US THE CAR IS FIXED....OR IS IT. THIS CAR HAS BECOME A SAFETY HAZARD BECAUSE YOU DO NOT KNOW WHEN THE TRANSMISSION IS GOING TO FAIL IN HEAVY TRAFFIC AND CREATE A DANGEROUS CONDITION. WE FEAR FOR OUR SAFETY WHEN WE DRIVE THIS CAR.
Power train, Jan 16, 2012
ON SEPTEMBER 30TH I WAS DRIVING HOME AND I HAD ONLY DRIVEN LESS THAN A MILE AT APPROXIMATELY 35 MILES PER HOUR WHEN THE WRENCH LIGHT APPEARED ON MY DASH AND MY CAR QUICK MOVING. I WAS ABLE TO GET IT TO MOVE ABOUT 1 MILE PER HOUR SO I GOT THE CAR OFF THE ROAD AND SHUT IT OFF. IT WAS DARK AND I WAS ALONE. I WAS GOING TO CALL AAA FOR A TOW AND I DECIDED I WOULD TRY TO START THE CAR AND SEE WHAT WOULD HAPPEN. THE WRENCH LIGHT WAS GONE AND THE CAR WAS MOVING LIKE NOTHING WAS WRONG WITH IT. THIS HAPPENED AGAIN ON OCT 5TH AND OCT 7TH DURING RUSH HOUR TRAFFIC AND BOTH TIMES I WAS FORTUNATE THAT I WAS ABLE TO GET OUT OF TRAFFIC TO AVOID GETTING HIT BOTH TIMES MY SPEED WAS APPROXIMATELY 45 MPH. I HAVE TAKEN THE CAR TO TWO CAR REPAIR SHOPS AND THEY CAN NOT FIND ANY THING WRONG WITH IT WHEN THEY CONNECT IT TO THEIR DIAGNOSTIC MACHINE. FROM SEPTEMBER TO CURRENT DATE THE CAR HAS DONE THIS AT LEAST ANOTHER 10 TIMES. SOMETIMES THE SPEED MAY BE AT 55 OR 60 MILES PER HOUR. I DID CONTACT THE LOCAL FORD DEALER AND I WROTE A LETTER TO THE FORD COMPANY NEITHER PARTY HAS DONE ANYTHING TO HELP ME. THERE IS A DEFECTIVE IN THEIR PRODUCT. THE LOCAL FORD DEALER SUGGESTED IT MAY BE VALUE BODY AND THROTTLE BODY ISSUE. I CONTINUE TO DRIVE THE CAR TO WORK AND BACK WAITING FOR IT TO BREAK DOWN OR TO BE KILLED IN AN ACCIDENT WHEN IT QUITS IN THE MIDDLE OF A BUSY HIGHWAY AND I AM UNABLE TO GET OUT OF THE LINE OF TRAFFIC. SO MUCH FOR THE COMMERCIAL "NUMBER 1 MOST DEPENDABLE CAR IN AMERICA ". MY FORD FUSION SUCKS. *TR