2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, Vehicle speed control, Jun 15, 2011
TRAVELING AT HIGH SPEED WITH CRUISE CONTROL ON. APPLIED BRAKE TO SLOW DOWN FOR TRAFFIC, VEHICLE CONTINUED TO SLOW AND WOULD NOT RESPOND WHEN I APPLIED THE ACCELERATOR. I HAD TO PUT THE TRANSMISSION IN NEUTRAL AND HAD TO PUSH GAS PEDAL SEVERAL TIMES HARD BEFORE ENGINE WOULD RESPOND. THIS HAPPENED TWICE WHILE TRAVELING FROM FLORIDA TO CANADA. I HAD THE FORD DEALERSHIP IN WETASKIWIN, ALBERTA, CANADA CHECK THE VEHICLE, THEY COULD FIND NOTHING WRONG. I CONTINUE TO DRIVE THE CAR, BUT I AM FEARFUL THAT, IF IT HAPPENS AGAIN, I COULD BE REAR-ENDED. *TR
Power train, Jun 8, 2011
2010 FORD FUSION. CONSUMER STATES ISSUES WITH FORD'S G SPEED AUTO TRANS FOUND IN FUSION 2010 MODEL *TGW THE CONSUMER STATED THE TRANSMISSION POPPED OUT OF GEAR ON FOUR OCCASIONS WHILE DRIVING ON THE FREEWAY. THERE WAS ALSO A BEARING NOISE COMING FROM THE VEHICLE AND A THROTTLE HESITATION WHICH THE DEALER COULDN'T IDENTIFY. *JB
Power train, May 31, 2011
I HAVE A 2010 FORD FUSION THAT I BOUGHT IN JUNE 2009. SINCE DAY ONE I HAVE HAD TRANSMISSION PROBLEM. TRANSMISSION WOULD SLIP GOING TO SECOND TO THIRD . UPON HARD ACCELERATION LIKE MERGING ONTO A HIGHWAY THE TRANSMISSION WOULD SLIP AND THE RPMS WOULD GO TO REDLINE. THE CAR WOULD NOT MOVE. THIS WAS A VERY DANGEROUS SITUATION. CAR WAS BROUGHT TO DEALER ON 11/13/2009 AND THE DEALER SAID IT WAS A COMPUTER PROBLEM. THEY REPROGRAMMED IT. ON 2/23/2010 CAR WAS BROUGHT BACK FOR SAME PROBLEMDEALER REPLACED TRANSMISSION. 6/2010 RECEIVED A RECALL NOTICE FROM FORD SAYING THERE WAS A COMPUTER PROBLEM WITH THE TRANSMISSION. REPROGRAMMED AGAIN. WENT BACK TO THE DEALER NUMEROUS TIMES AFTER NEW TRANSMISSION WAS INSTALLED WITH THE SAME PROBLEMS AS MENTIONED BEFORE.ON 5/24/2011 DEALER REBUILT THE NEW TRANSMISSION. ON 5/25/2011 COMPLAINED TO DEALER SAYING I HAVE THE SAME PROBLEM.5/31/2011 CAR IS BACK AT DEALER TRANSMISSION WILL NOT SHIFT. THIS CAR IS EXTREMELY DANGEROUS ESPECIALLY MERGING ONTO THE HIGHWAY. *TR
Power train, May 10, 2011
I BOUGHT MY 2010 FORD FUSION APPROXIMATELY 18 MONTHS AGO, HAVE HAD THE TRANSMISSION BROKEN DOWN, REBUILT REPROGRAMMED AND AM NOW BEING TOLD THEY CAN FIND NOTHING WRONG WITH MY CAR. HOWEVER, SEEING HOW I AM THE ONE WHO HAS NARROWLY ESCAPED SEVERAL HIGHLY DANGEROUS COLLISIONS ON BOTH STREETS AND HIGHWAYS I FIND IT REALLY HARD TO BELIEVE NOTHING IS WRONG WITH MY TRANSMISSION. WHILE DRIVING THE TRANSMISSION WILL GET STUCK WHILE SHIFTING FROM ONE GEAR TO THE NEXT, USUALLY BUT NOT LIMITED TO 2ND, 3RD & 4TH GEAR AND WILL SOMETIME SLIP GEARS WHEN TRANSITIONING FROM REVERSE TO DRIVE. I HAVE TAKEN MY CAR IN FOUR TIMES NOW AND AM CONTINUALLY TOLD THEY CAN FIND NOTHING WRONG WITH THE TRANSMISSION. THESE HIGHLY DANGEROUS TRANSMISSION MISFIRES HAPPEN EVERY DAY I DRIVE MY CAR, NO MATTER THE DRIVING CONDITION. *TR
Power train, May 6, 2011
WHILE TRAVELING AT HIGHWAY SPEED ON A 4-LANE DIVIDED HIGHWAY, A SLOW-MOVING VEHICLE MERGED IN FRONT OF OUR FUSION FORCING A HARD BRAKING EVENT (THERE WAS SOMEBODY COMING UP FROM BEHIND IN THE LEFT LANE, PREVENTING A LANE CHANGE AT THAT INSTANT). THE FUSION WAS SLOWED DOWN TO 50-55 MPH AS THE CAR FROM BEHIND PASSED. THIS ALLOWED A LANE CHANGE TO AVOID HITTING THE CAR THAT PULLED IN FRONT TO BEGIN WITH. HOWEVER, IN ORDER TO KEEP UP WITH THE FLOW OF TRAFFIC, 100% ACCELERATOR PEDAL WAS REQUIRED. AS THE FUSION ACCELERATED UP TO NEAR THE ORIGINAL SPEED, THERE WAS A WHINING SOUND COMING FROM UNDER THE HOOD, THEN A VIOLENT JOLT. THIS JOLT SEVERELY SHOOK THE CAR, CAUSED A SUDDEN DECELERATION AND TO SWERVE ON THE HIGHWAY. LUCKILY, MY WIFE WAS ABLE TO KEEP CONTROL OF THE CAR. THE SEAT BELT GRABBED. HAD MY WIFE NOT BEEN WEARING THE SEAT BELT, SHE IS CONVINCED THAT SHE WOULD HAVE BEEN THROWN INTO THE STEERING WHEEL. THE CAR WAS TAKEN TO A NEARBY FORD DEALERSHIP. NO PROBLEMS WERE FOUND. (HOWEVER, A FAULT CODE SPECIFIC TO HYBRID VEHICLES WAS LOGGED IN THE PCM MEMORY.) THIS APPEARS TO BE A CONTINUATION OF THE TRANSMISSION PROBLEMS THIS CAR HAS BEEN EXPERIENCING SINCE THE DAY AFTER I PURCHASED THE CAR IN AUGUST, 2010 - AND FORD HAS BEEN UNABLE TO CORRECT. THIS VEHICLE HAS BEEN INTO THE FORD DEALER NUMEROUS TIMES FOR TRANSMISSION ISSUES. THE CAR IS NOW AT MY LOCAL DEALERSHIP.
Power train, Apr 27, 2011
TL-THE DRIVER OWNS A 2010 FORD FUSION. THE DRIVER STATED THE VEHICLE WOULD SHAKE VIOLENTLY WHILE ACCELERATING FROM A STOP AND RPMS WOULD ALSO INCREASE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 20,400. SM.
Power train, Apr 17, 2011
TRANSMISSION FAILURE AND ISSUE PERSISTS. OCCASIONALLY, WHEN ACCELERATING FROM A STOP OR A LOW SPEED, THE TRANSMISSION WILL SLIP AND CATCH VIOLENTLY. THE WHOLE CAR SURGES AND JERKS FORWARD CAUSING THE TIRES TO CHIRP. IF THIS WERE TO HAPPEN ON A DAY WITH INCLEMENT WEATHER, THE CAR COULD LOSE CONTROL AND CAUSE AN ACCIDENT. FORD REBUILT THE TRANSMISSION IN SUMMER OF 2010 AFTER FINDING BURNT CLUTCH PLATES. FORD HAS NOT REPAIRED THE ORIGINAL ISSUE AFTER TAKING THE VEHICLE IN 7 TIMES. ALSO, EVERY TIME THE TRANSMISSION JERKS, BURNING TRANSMISSION FLUID IS SMELLED INSIDE THE CAR THROUGH THE AC VENTS. FORD CLAIMS IT IS LEFTOVER FLUID FROM PREVIOUS REPAIRS, BUT AFTER 6 MONTHS, THE SMELL IS STILL THERE. *TR
Power train, Apr 7, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS BRAKING FROM APPROXIMATELY 5 MPH WHEN THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN ENGINE RPMS AND THE TRANSMISSION BECAME UNRESPONSIVE. THE CONTACT WAS ABLE TO RESUME DRIVING YET THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,500.
Power train, Mar 16, 2011
THIS VEHICLE WAS RECALLED FOR A KNOWN TRANSMISSION ISSUE IN JUNE 2010. FORD APPEARS TO HAVE REPROGRAMMED THE COMPUTER TO CHANGE SHIFT POINTS. SHIFTING IS SMOOTHER BUT STILL IT DOES NOT PERFORM LIKE A NORMAL FORD TRANSMISSION (I HAVE DRIVEN FORDS SINCE 1964). TIME OUT OF SERVICE WAS ONE DAY. JAN 20, 2011 WHILE MY WIFE WAS DRIVING AT APPROXIMATELY 55 MPH, THE TRANSMISSION COMPLETELY DISENGAGED. THERE WAS NO POWER AND CAR HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. AFTER SITTING FOR THE AMOUNT OF TIME THAT WAS REQUIRED FOR ME TO REACH HER I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP ABOUT FOUR MILES AWAY. THE TRANSAXLE SEAL WAS LEAKING AND FLUID WAS LOW. THE REQUIRED PARTS WERE ON BACKORDER AT FORD AND WE HAD TO WAIT FOR PARTS. THE VEHICLE WAS RETURNED ON JAN. 31, 2011 (11 DAYS OUT OF SERVICE). ON FEB.12, 2011, THE VEHICLE WAS BEING DRIVEN BY ME AT APPROXIMATELY 55 MPH WHEN THE TRANSMISSION AGAIN DISENGAGED. I HAD TO COAST TO THE SIDE OF THE ROAD AND CALL FORD ROAD SERVICE FOR A TOW. I PARKED THE VEHICLE AND TURNED THE IGNITION OFF. I TRIED TO START THE ENGINE TO RECORD THE MILEAGE AND THE ENGINE WOULD NOT RUN, ACTING AS IF THE TIMING WAS COMPLETELY OUT OF SYNC. IT BUCKED AND MISSED FIRED AS IF THE TIMING WAS NOT CORRECT (I HAD EXPERIENCED THIS ONCE BEFORE WHEN STARTING THE VEHICLE ONE MORNING IN LATE SEPT. 2010 BUT HAD NOT EXPERIENCED IT SINCE THAT TIME THOUGHT WE HAD GOTTEN SOME BAS GASOLINE). ON BOTH OCCASIONS WHEN THE TRANSMISSION HAS DISENGAGED, THE CHECK ENGINE, MAINTENANCE REQUIRED AND TRANSMISSION SERVICE REQUIRED WAS DISPLAYED ON THE DASH BY THE COMPUTER BUT THE DEALER CLAIMS THERE WAS NO ERROR CODE RECORDED BY THE COMPUTER SYSTEM. THE TRANSMISSION DISENGAGED AGAIN ANT HIGHWAY ON MARCH 11, 2011. THIS IS WELL DOCUMENTED ON THE WEB AND WILL CAUSE A DEATH IF FORD DOES NOT CORRECT THE PROBLEM.
Power train, Mar 16, 2011
2010 FORD FUSION TRANSMISSION FLARES AND HARD SHIFTS. HAVE HAD THE CAR IN TWICE FOR THE SAME PROBLEMS INCLUDING LEAKING TRANS FLUID FROM THE LEFT FRONT HALF-SHAFT. RECENTLY THE WRENCH LIGHT CAM ON AT THE END OF A 900 MILE TRIP BUT WENT OFF A DAY LATER. I HAVE HAD A HALF SHAFT, CLUTCH, RELATED SEALS AND BUSHINGS (TOOK 10 DAYS TO REPAIR) REPLACED BEFORE THE CAR REACHED 21,000 MILES. THERE IS A WIDE SPREAD PROBLEM WITH EH 6F35 TRANSMISSION USED IN MULTIPLE FORD CARS AND TRUCKS. FORD COVERED THE COST OF REPAIRS UNDER WARRANTY AND ONLY PAID FOR A RENTAL BECAUSE I BOUGHT AN EXTENDED WARRANTY AT PURCHASE. FORD IS AT A LOSS HOW TO FIX THESE 6F35 TRANSMISSION PROBLEMS AND IS DELIBERATELY VAGUE WHEN QUESTIONED. I SPENT $25,000 ON THIS CAR AND AM WORRIED ABOUT IT'S SAFETY AND DURABILITY. I THINK FORD IS HOPING THE WARRANTY RUNS OUT BEFORE THE TRANSMISSION COMPLETELY FAILS. THE 6F35 TRANSMISSIONS NEED REPLACED. NOT MORE COMPUTER PCM FLASHES. I READ THAT ON SOME OF THE 6F35 TRANSMISSIONS HAD BORE HOLES MANUFACTURED INCORRECTLY. I THINK FORD IS TRYING TO COVER UP THIS PROBLEMS AND TRYING CHEAP FIXES THAT DON'T RESOLVE THE ISSUE. OWNERS ALL OVER THE INTERNET ARE HAVING SIMILAR ISSUES. *TR
Power train, Mar 8, 2011
I BOUGHT A SLIGHTLY USED (IT WAS A DEALER AUTO) 2010 FORD FUSION SEL. SINCE I FIRST PURCHASED IN FEBRUARY 2010, I HAVE EXPERIENCED VERY JERKY AND UNEVEN SHIFTING. I EVEN BROUGHT THE CAR BACK AFTER OWNING IT FOR ABOUT 1 WEEK, BUT THE DEALER MONACO FORD IN CT TALKED ME INTO KEEPING THE CAR, SAYING THAT IT IS DIFFERENT TYPE OF ENGINE (6 CYLINDER) THAN I WAS USED TO. BUT IT FELT WRONG AND ALWAYS HAS. THEN, I GOT A RECALL NOTICE IN THE MAIL OR SERVICE NOTICE NOTIFYING ME OF TRANSMISSION PROBLEMS WITH THE MAKE/MODEL OF MY CAR. IT CAME FROM FORD AND I WAS INSTRUCTED TO BRING THE CAR IN FOR SERVICE. I DID, BUT NOTHING CHANGED. I LEARNED TO LIVE WITH IT, BUT OVER THE PAST MONTH, THE CAR HAS BECOME WORSE AND WORSE - SHIFTING HAS BECOME SO JERKY THAT I EXPERIENCED SEVERE JOLTS AND WHIPLASH ABOUT 5 TIMES. I BROUGHT THE CAR IN ON MARCH 7, 2011 AND THE TRANSMISSION IS DAMAGED DUE TO A BROKEN FRONT AXLE SEAL - I LOOKED ONLINE AND THIS SEEMS TO BE RELATED TO THE PROBLEMS WITH MY MAKE/TYPE OF VEHICLE. I NEED HELP - I CAN'T AFFORD TO KEEP A CAR THAT IS NOT SAFE. THE DEALER TOLD ME IT IS NOT SAFE TO DRIVE AND ALL REPORTS I HAVE READ STATE THAT THESE PROBLEMS ARE OFTEN NOT FIXABLE - WITH ONE PROBLEM AFTER ANOTHER RECURRING WITH THE TRANSMISSIONS IN THE AFFECTED VEHICLES. AS I BOUGHT THE CAR SLIGHTLY USED, I DON'T THINK I CAN SUE THROUGH THE LEMON LAW. I NEED HELP! *TR
Power train, Feb 28, 2011
TRANSMISSION HAD TO BE REBUILT AROUND 20,000 MILES. AFTER IT WAS REBUILT THE CAR HAD NO POWER SO THEY REPROGRAMMED IT FOR THE 6TH TIME WITH THE THIRD DIFFERENT PROGRAM. NOW DRIVES WORSE THAN EVER. ROUTINELY SHIFTS BETWEEN 5000 AND 6000 RPM. GAS MILEAGE HAS DECREASED. I WAS TOLD THE NEW PROGRAM IS DESIGNED TO MAKE THE CAR SHIFT HIGHER SO THE CLUTCH DOESN'T BURN OUT AGAIN. *TR
Power train, Feb 22, 2011
I HAVE A TRANSMISSION PROBLEM WHERE IT SLIP INTO NEUTRAL FOR A FEW SECONDS BETWEEN 1-2 AND 2-3 CAUSING AN ACCELERATION DELAY WHILE IN TRAFFIC. THE ENGINE JUST REVS AND THEN A SHUTTERED LURCH WHEN THE TRANSMISSION SLAMS INTO THE NEXT GEAR. I HAVE HAD THE CAR IN FOR REPAIR, WAS TOLD THE TRANSMISSION WAS FINE AND ALL IT NEEDED WAS A REPROGRAM. NOW I STILL HAVE THE ISSUE, I'M TAKING THE CAR BACK IN AND I'M DISMAYED TO HEAR THAT EVEN IF THEY NOW REBUILD THE TRANS, I'LL STILL HAVE TO DEAL WITH THE PROBLEM AS FORD DOESN'T KNOW HOW TO FIX IT. AND I HAVE BEEN TOLD BY THE DEALERSHIP 'YOU CAN BRING IT IN AND WE'LL CHECK IT OUT BUT I DON'T THINK WE CAN FIX IT.' NHTSA HAS TO STEP IN, FORD OWNERS ARE IN JEOPARDY. *TR
Power train, Feb 20, 2011
THIS VEHICLE HAS BEEN SERVICED NINE TIMES AT DEALER WITH SYMPTOMS OF TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD GEAR. IT CONTINUES TO DO THE SAME WITH HARSH TRANSMISSION ENGAGEMENTS, SLIPPING CAUSING RPM'S GREATER THAN 5000. A VEHICLE EVENT RECORDER WAS INSTALLED INTO THE VEHICLE AND PROBLEM IDENTIFIED. VALVE BODY HAS BEEN CLEANED, NEW TRANSMISSION SOLENOID, "RE-FLASHED" 2 TIMES WITH NO CHANGES. FORD CUSTOMER SERVICE INVOLVED FROM BEGINNING. AT ONE POINT RECEIVED CALL FROM CUSTOMER SERVICE DISTRICT MANAGER STATING IT IS "NORMAL" FOR THE CAR TO SHIFT THIS WAY AND THERE IS NO PROBLEM EVEN AFTER THE PROBLEM HAS BEEN IDENTIFIED. THIS CONTINUES TO BE A HUGE SAFETY ISSUE AS THE CAR SLIPS AT ANY TIME IN ANY TRAFFIC. THERE HAS NOT BEEN A SOLUTION TO FIX THIS PROBLEM NOR ANY GUARANTEE. SOMETHING HAS TO BE DONE TO FIX THE PROBLEM THAT AFFECTS MANY OWNERS WITH THIS 6 SPEED AUTOMATIC TRANSMISSION. PREVIOUS COMPLAINT ODI 10369166.
Power train, Feb 17, 2011
2010 FORD FUSION 6000 MILES EXPERIENCING TRANSMISSION SHIFTING ISSUES SINCE 3000 MILES. DEALER SAYS THEY DON'T NOTICE ANYTHING AND NO TSB'S BUT THERE ARE TONS OF WEB POSTS ABOUT DEFECTIVE TRANSMISSIONS AND RECALLS NOTING THE SAME ISSUES, HARD SHIFTING , DELAYS, ETC. *TR
Power train, Feb 16, 2011
TRANSMISSION SHIFTING PROBLEMS IN 2010 FORD FUSION, 4 CYL, 6 SPEED AUTOMATIC TRANSMISSION. TRANSMISSION REPLACED AT 12,000 MILES BY FORD UNDER WARRANTY. VEHICLE NOW HAS 36,000 MILES AND SHIFTS ERRATICALLY ON A RANDOM BASIS. TYPICALLY VEHICLE MUST BE DRIVEN AT LEAST 8 MILES BEFORE PROBLEMS OCCURS. COMMON PROBLEM INVOLVES 1-2 SHIFT AND 2-3 SHIFT. TRANSMISSION WILL SHIFT HARD OR WILL SHIFT INTO NEUTRAL. FORD DIAGNOSTIC COMPUTERS INDICATE TRANSMISSION IS OPERATING PROPERLY. INTERNET SEARCH REVEALS THAT THIS IS A COMMON PROBLEM. DANGEROUS CONDITION PRESENTED WHEN VEHICLE DRIVEN IN TRAFFIC, UP HILLS, AND WHEN ENTERING INTERSTATE SYSTEM. *TR
Power train, Feb 9, 2011
2010 FUSION SE L2.5L FWD-TRANSMISSION LEAKS OIL AT THE DRIVER SIDE HALF SHAFT SEAL. ITS ZERO OUT AND & THE GROVE BOX MANUAL HAS NO SUB FREEZING PROCEDURE TO CHECK THE ATF. AFTER 2 DAYS OF OWNERSHIP I CONTACTED FORD SERVICE AND THEY WERE UNAWARE OF ANY TSB'S FOR THIS PROBLEM. AFTER SOME GOOGLING I FOUND 6 OR SO TSB'S ON THIS 6F35 TRANSMISSION AND MANY CUSTOMER COMPLAINTS CHRONICLED IN FORUMS. EVEN FORDS OWN FUSION FORUM HAS MORE NEGATIVE THAN POSITIVE ABOUT THIS TRANSMISSION. FORDFUSIONFORUM.COM. *TR
Power train, Electrical system, Jan 20, 2011
I PURCHASED MY VEHICLE ON MAY 15, 2010. THE VEHICLE BEGAN TO STALL ALMOST 1 MONTH LATER AT 2100 MILES. I WAS COMING TO A STOP AT A RED LIGHT WHEN I NOTICED THAT MY VEHICLE HAD LOST ALL POWER WHEN I BEGAN TO APPLY THE BRAKE. I TOOK THE VEHICLE INTO THE DEALER AND THEY TOLD ME THAT THEY WERE NOT ABLE TO REPLICATE THE PROBLEM AND NO CODES WERE SHOWING UP WHEN DIAGNOSED. AFTER THE FIRST TIME THE VEHICLE STALLED ON ME I STARTED TO NOTICE AN ACCELERATION PROBLEM PRIOR TO THE VEHICLE STALLING AGAIN. IT FEELS LIKE THE VEHICLE IS NOT SHIFTING GEARS CORRECTLY WHEN I'M PRESSING THE GAS FOR ACCELERATION. THE VEHICLE HAS TROUBLE ACCELERATING PROPERLY AND I FEAR THAT I MAY GET REAR ENDED. WHEN THE VEHICLE STALLS IT DOES NOT GIVE ME ANY WARNING SIGNS AND JUST LOOSES POWER. I HAVE TO TURN OFF THE IGNITION AND TURN IT BACK ON. THE VEHICLE STARTS UP RIGHT AWAY LIKE IF NOTHING HAPPENED. MEANWHILE I LOOSE POWER IN THE MIDDLE OF THE FREEWAY OR ON THE STREET, FEARING THAT I WILL GET REAR ENDED. THE VEHICLE HAS STALLED ON ME NUMEROUS TIMES AND EACH TIME I TAKE IT INTO THE DEALER THEY ARE NOT ABLE TO REPLICATE THE PROBLEM. THE DEALER PLACED A FLIGHT RECORDER TO MONITOR THE VEHICLE AND THEY STILL WEREN'T ABLE TO CAPTURE ANYTHING WHEN THE VEHICLE STALLED, SO THEY SAY. I HAVE CONTACT FORD CORPORATION AND HAVE NOTIFIED THEM OF THE PROBLEM BUT THEY ARE NOT WORKING TO FIX THE PROBLEM. THEY KEEP CHANGING ME FROM DEALER TO DEALER AND THEY HAVE NOT SENT OUT A FORD TECHNICIAN AS PROMISED TO LOOK AT THE VEHICLE. THIS IS A HUGE SAFETY CONCERN THAT FORD IS NOT ADDRESSING. I HAVE PUT IN NUMEROUS CALLS TO FORD CORPORATION AND THEY HAVE NOT FIXED THE PROBLEM TO THIS DAY.
Power train, Jan 8, 2011
FORD FUSION 2010 - AUTOMATIC TRANSMISSION FAILURE - CAN NOT TRUST THIS CAR TO WORK PROPERLY - HARD SHIFTING - LURCHING FORWARD - TRANSMISSION TRIPPING OVER ITSELF LIKE A 13 YEAR OLD CAR AT 1 MONTH - 2 MONTHS ACCELERATION PROBLEMS - 3 MONTHS LURCHING FORWARD AND NOT MOVING WHEN PUT INTO REVERSE - 6 MONTHS OUT OF THE BLUE VIOLENT SHAKING OF THE VEHICLE AS IF A WHEEL WAS ABOUT TO FALL OFF. AT 6 MONTHS OLD THAT CAR IS BEHAVING MECHANICALLY WORSE THAN A 13 YEAR OLD CAR - THIS CAR IS UNSAFE - SERIOUSLY THINKING ABOUT DUMPING IT BACK AT THE DEALERSHIP AS IT IS A LEASE. 31,000 KM IS WHEN THE VIOLENT SHAKING AT HIGHER SPEEDS BEGAN (OUT OF THE BLUE). *LN
Power train, Jan 5, 2011
I AM EXPERIENCING CHRONIC SHIFTING PROBLEMS WITH THE 6F35 TRANSMISSION. THIS TRANSMISSION SUFFERS FROM SLIPPING GEARS, SHIFT FLARES, HARSH SHIFTING, AND FUNNY SHIFTING THAT WILL BE FOLLOWED BY AN UNCONTROLLABLE FORWARD LURCH. THE DEALERSHIP DETERMINED THAT MY VALVE BODY FAILED AT 3,744 MILES AND PROCEEDED TO REPLACE THE VALVE BODY AND SOLENOID ASSEMBLY. THEN AT 4,526 MILES I HAD THE RECALL 10B15 POWERTRAIN CONTROL MODULE REPROGRAMMING PERFORMED ON MY CAR. NEXT, AT 4,727 MILES THE DEALER INFORMED ME THAT MY CAR PASSED THE TRANSMISSION LOAD TEST. AT 9,181 MILES THE DEALERSHIP VERIFIED MY SHIFT FLARING PROBLEM. THEY REFLASHED MY PCM WITH AN UPDATED SOFTWARE PROGRAM. TRANS TECH DROVE VEHICLE AND THE TRANS CONTINUED TO FLARE. THE DEALER THEN REMOVED MY TRANSMISSION AND MOUNTED TO THE BENCH FOR OVERHAUL. THE DEALER DISCOVERED THAT MY VALVE BODY HAD 3 MELTED BOLTS, MY VALVE BODY WAS DAMAGED, AND THAT MY CLUTCHES HAD BURNED OUT. THE DEALER PROCEEDED TO INSTALL A NEW VALVE BODY, FORWARD CLUTCH, OVERDRIVE CLUTCH, PISTON, SEALS, AND GASKETS. AT 9,702 MILES MY CAR RETURNED TO THE DEALERSHIP FOR SHIFTING PROBLEMS AND POOR OVERALL TRANSMISSION OPERATION. I WAS TOLD BY THE DEALERSHIP THAT EVERYTHING WAS NORMAL AT THIS TIME. I BELIEVE THAT I WAS TOLD THIS BECAUSE THERE ARE NO MORE REPAIRS AVAILABLE AT THIS TIME. I AM SICK AND TIRED OF FORD GIVING EVERYONE THE RUN AROUND ON THESE TRANSMISSIONS. THEY NEED TO MAN UP AND LET PEOPLE KNOW WHAT IS REALLY GOING ON. MY TRANSMISSION CONTINUES TO EXPERIENCE SHIFT FLARING, VIOLENT DOWNSHIFT SLAMS, ERRATIC SHIFTING, DELAYED SHIFTING, FORWARD LURCHES, AND STRUGGLES ON TAKEOFF. WITH EVERY REPAIR ATTEMPT THE OVERALL PERFORMANCE OF THIS TRANSMISSION WORSENS EVERY TIME. IT SHIFTS AS THOUGH IT WAS DESIGNED BY A BUNCH OF AMATEUR'S. I NO LONGER FEEL SAFE DRIVING MY CAR DUE TO THE UNCONTROLLABLE FORWARD LURCHES AND EXTENDED DELAYED SHIFT WHERE THE CAR WON'T MOVE FOR A FEW SECONDS. PLEASE FIX THIS BEFORE SOMEONE GETS KILLED OR INJURED! *TR
Power train, Jan 4, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT STATED THAT THE TRANSMISSION DISENGAGED FROM THE ENGINE, CAUSING LOSS OF ALL POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE COMPUTER IN JUNE 2010; HOWEVER, THE PROBLEM OCCURRED AGAIN IN JANUARY 2011. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE VIN WAS UNAVAILABLE.
Power train, Vehicle speed control, Dec 18, 2010
I HAVE A 2010 FORD FUSION WITH 13K MILES ON IT, THAT HAS BEEN PROVIDING ME WITH TREMENDOUS AMOUNT OF HEARTACHE. THE VEHICLE WILL AUTOMATICALLY SLIP INTO RANDOM GEARS WHILE DRIVING, EVEN TO THE EXTENT OF SHIFTING FROM 6 GEAR ALL THE WAY DOWN TO 1ST. I WAS DRIVING DOWN I-17 IN ARIZONA DOING THE SPEED LIMIT OF 75MPH WHEN FOR THE SECOND TIME IT SLIPPED ALL THE WAY IN TO 1ST GEAR. BOTH TIMES THIS OCCURRED IT NEARLY CAUSED AN ACCIDENT BECAUSE MY SPEED DECREASED SO SUDDENLY I WAS ALMOST REAR END AT 75MPH. I AM ACTUALLY FEARFUL FOR MY WIFE, WHO PRIMARILY DRIVES IT, AND MY SON SAFELY. I HAVE BROUGHT THE VEHICLE IN BEFORE AND THEY CAN'T FIND ANYTHING WRONG WITH IT, BUT YET THERE ARE NUMEROUS CUSTOMERS WITH THE SAME COMPLAINT. A SIMPLE ONLINE SEARCH WILL REVEAL THAT. FORD IS AWARE OF THIS PROBLEM, BUT INDIVIDUAL DEALERS ARE ONLY TREATING THE SYMPTOMS AND NOT ACTUALLY FIXING THE PROBLEM. THIS HAS TO BE CORRECTED BEFORE SOMEONE DIES. *TR
Power train, Dec 17, 2010
TRANSMISSION SLIPS BETWEEN 2ND AND 3RD GEAR EVERY DAY WHEN THE ENGINE IS COLD. THREE TIMES HAS CAUSED VIOLENT SHAKING OF THE VEHICLE. I WAS CLOSE TO BEING T BONED DUE TO THE SLIPPAGE ONCE AS THE CAR WOULDN'T CONTINUE ON THE PROPER ACCELERATION PATH. *TR
Power train, Dec 13, 2010
ON OCT 24, 2010 WHILE DRIVING APPROXIMATELY 75-80 MPH (LEFT LANE) OF A MAJOR FREEWAY, TACHOMETER REVVED TO 4,000 RPM AND STUCK THERE. VEHICLE RPM'S WOULD NOT GO UP OR DOWN AND TRANSMISSION APPEARED TO BE SLIPPING IN 6TH GEAR. THIS INCIDENT OCCURRED AT 27,522 MILES. MANAGED TO GET CAR TO SIDE OF ROAD, WHERE RPM'S RETURNED TO NORMAL FOR IDLING CONDITION. AT THIS POINT, THE LITTLE "WRENCH" LIGHT APPEARED ON THE DASH. THE CAR WAS SHUT OFF AND RESTARTED IN AN ATTEMPT TO RESET THE CODE. ALL APPEARED WELL, AND I PROCEEDED TO RE-ENTER THE FREEWAY. AT APPROXIMATELY 27,533 MILES (11 MILES LATER), THE VEHICLE EXPERIENCED THE SAME THING. PLEASE NOTE THAT ON JUNE 14, 2010 THE VEHICLE WAS TAKEN TO DEALERSHIP AND THE "CUSTOMER SATISFACTION PROGRAM (PROGRAM NUMBER 10B15) WAS PERFORMED ON VEHICLE (MILEAGE: 19,936 MILES). AS IT APPEARS THAT SOMETHING IS MAJOR WRONG WITH THIS TRANSMISSION, THE VEHICLE WAS ONCE AGAIN TAKEN TO THE DEALERSHIP (OCT. 29, 2010: MILEAGE: 27,760 MILES) TO HAVE THIS ISSUE RE-EVALUATED. AT THIS TIME, THE DEALERSHIP PERFORMED TSB 10-21-9. THERE WAS A NOTICEABLE DIFFERENCE IN THE SHIFT QUALITY OF THE VEHICLE. THIS SAME PROBLEM OCCURRED AGAIN ON DEC. 1, 2010 (MILEAGE: 30,138 MILES) WHILE DRIVING 70 MPH; THE TRANSMISSION APPEARED TO SLIP AND RPM'S REVVED UP TO 4,000 RPM. THE VEHICLE HAS NOT BEEN TAKEN BACK TO THE DEALERSHIP AT THIS TIME AS PROBLEM IS NOT REPRODUCIBLE AND IS UNPREDICTABLE. THIS IS A POTENTIAL SAFETY HAZARD AS TRANSMISSION COULD FAIL AT ANY TIME WHILE TRAVELING ON THE FREEWAY. *TR
Power train, Dec 7, 2010
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN SHE NOTICED THAT THE VEHICLE WAS JUMPING GEARS ABNORMALLY. THE VEHICLE WAS ALSO EXHIBITING AN UNUSUAL INCREASE IN ENGINE RPMS AND LOUD ROARING NOISE. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR WHETHER SITTING IDLE, IN PARK OR IN DRIVE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.