2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, Dec 7, 2010
I HAVE A 2010 FOR FUSION THAT WAS PART OF THE TRANSMISSION RECALL ,WHICH HAS BEEN TAKEN CARE OF. I HAVE BEEN EXPERIENCING SLOW DELAYS OF ACCELERATION AFTER PRESSING THE GAS PEDAL. TWICE I HAVE EXPERIENCED WHERE MY CAR WON'T SHIFT OUT OF GEAR. THE LAST TIME I WAS ON THE HIGHWAY AND THE RPM WAS STUCK AT 4 WITH A SPEED OF 60. THE CAR FINALLY SWITCHED GEARS, BUT THE CAR THEN RACED FORWARD. LUCKILY NO ONE WAS IN FRONT OF ME. I FEEL THAT THIS IS A MAJOR SAFETY RISK FOR THE OWNERS OF THESE CARS. I HAVE AN APPT SCHEDULED ON 12/13 WITH THE DEALER. *TR
Power train, Dec 4, 2010
PURCHASED A NEW 2010 FORD FUSION SE, 4 CYL WITH 6 SPEED AUTO TRANS. TRANSMISSION STARTED SLIPPING WITHIN 2 MONTHS OF PURCHASE. THE CAR HAS BEEN TAKEN BACK TO DEALER 3 TIMES. 10/12/10 AT DEALER-THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. 2ND TIME 10/25/10 DROPPED CAR OFF AT DEALER. SAME PROBLEM, TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD GEAR-SAFETY ISSUE WITH PULLING OUT ON BUSY STREETS. DEALER PERFORMED "REINSTALL VALVE BODY CODES AND CLEAR TCM. LEARN ROAD TEST PERFORMED." THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. END OF NOVEMBER WIFE AND KIDS IN CAR AND SLIPPED BETWEEN 2ND AND 3RD GEAR ON WHILE ON BUSY ROAD-HUGE SAFETY CONCERN DUE TO ALMOST REAR-ENDED. TOOK CAR BACK TO DEALER ON 11/29/10 WITH THE SAME PROBLEM. DEALER KEPT FOR SEVERAL DAYS BUT "COULD NOT DUPLICATE THE PROBLEM." I HAVE CONTACTED FORD MOTOR COMPANY SEVERAL TIMES AND SPOKE WITH CUSTOMER SERVICE. THEY HAVE DOCUMENTED THESE COMPLAINTS ALSO. THIS IS A MAJOR SAFETY ISSUE AS THIS PROBLEM CAN HAPPEN AT ANY TIME. I DOES NOT HAPPEN EVERYDAY, BUT THE LAST TIME WAS ON A BUSY ROAD AND COULD HAVE BEEN INVOLVED IN AN ACCIDENT DUE TO MECHANICAL FAILURE. *TR
Power train, Nov 18, 2010
TL*THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION BEGAN TO EXHIBIT ERRATIC AND VIOLENT SHIFTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS REPLACED FOR THE THIRD TIME. THE FAILURE MILEAGE WAS 9,700.
Power train, Oct 30, 2010
WITHIN TWO WEEKS OF THE APRIL, 2010 PURCHASE DATE, WE NOTICED TRANSMISSION PROBLEMS IN OUR 2010 FORD FUSION (6F35 TRANSMISSION) ON A COLD START, NAMELY ROUGH SHIFTING, TRANSMISSION SLIPPING, ENGINE REVVING EXCESSIVELY BUT THE CAR NOT ACCELERATING, AND THE VEHICLE LURCHING FORWARD BEFORE SLAMMING INTO GEAR. NORMALLY, AFTER THE ENGINE WARMS, THE TRANSMISSION SMOOTHES OUT AND WE DO NOT EXPERIENCE FURTHER PROBLEMS THAT DAY. HOWEVER, ONE EPISODE, WHICH RECENTLY OCCURRED AFTER WE HAD DRIVEN THE CAR CONTINUOUSLY FOR 180 MILES, LEADS US TO BELIEVE THAT WE SIMPLY CANNOT TRUST THE VEHICLE TO TRANSPORT US SAFELY. WHEN WE TOOK OFF IN HEAVY TRAFFIC AFTER STOPPING FOR A RED LIGHT, THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL. AFTER SEVERAL SECONDS, THE CAR SLAMMED INTO GEAR. WE WERE LUCKY TO AVOID BEING HIT FROM THE REAR. THE VEHICLE HAS BEEN IN FOR MULTIPLE TRANSMISSION REPAIR ATTEMPTS--INCLUDING PCM REPROGRAMMING, REPLACEMENT OF VALVE BODY, AND REBUILDING THE TRANSMISSION. ON THE LAST REPAIR ATTEMPT, FORD BROUGHT IN A FIELD SERVICE ENGINEER WHO AGAIN "CAPTURED" THE PROBLEM. YET THE FLARING CONTINUES. WE CAN REPLICATE IT EVERY DAY BY DRIVING THE VEHICLE COLD AND ACCELERATING NORMALLY FROM 0 TO 55 MPH ON THE FIRST SHIFTING SEQUENCE. WE ARE CONVINCED THAT A MAJOR DESIGN FLAW EXISTS IN THE TRANSMISSION OF THE 2010 FORD FUSION. FORD NEEDS TO ADDRESS THIS SERIOUS SAFETY ISSUE IMMEDIATELY! *TR
Power train, Vehicle speed control, Oct 30, 2010
NO CRASHES OR INJURIES YET! I DRIVE A 2006 FORD FUSION>>> WELL DRIVING DOWN THE HIGHWAY WHILE ON CRUISE CONTROL THE CRUISE CONTROL TOTALLY STOPS AND IT THE SPEED WHEN FROM 70 DOWN TO I DON'T KNOW WHAT RIGHT AWAY.. THE REASON I DON'T KNOW IS BECAUSE THE ODOMETER ERROR CAME UP CAUSING THE SPEEDOMETER TO STOP WORKING. AND TO ADD TO THE CONFUSION... THE STARTER STOPPED WORKING... ALL THIS HAPPENED ON THE DAY MY DAD DIED LEAVING ME WITHOUT A CAR TO SEE MY FAMILY WHICH LIVE 200 MILES AWAY... *TR
Power train, Sep 28, 2010
MY 2010 FORD FUSION SEL IS IN THE SHOP FOR THE 4TH TIME DUE TO TRANSMISSION ISSUES. THE FIRST TIME WAS BASED ON MY OBSERVATION THAT SOMETHING WAS WRONG WITH THE REVERSE GEAR. THE DEALER COULD FIND NOTHING. THEN SEVERAL WEEKS LATER WE RECEIVED A SERVICE BULLETIN THAT SOMETHING NEEDED TO BE REPROGRAMMED TO FIX A REVERSE ISSUE--SURPRISE! 2ND VISIT TO SERVICE. SINCE THEN, THE TRANSMISSION HAS HAD HARD SHIFTS FROM 2ND TO 3RD (AROUND 25 MPH) AND SOMETIMES IT FEELS LIKE THE GEARS ARE SLIPPING. WAS IN SHOP FOR THE 3RD TIME FOR 5 DAYS BUT "THEY COULD NOT RE-CREATE THE PROBLEM", CAR RETURNED AND THE SAME PROBLEM HAS CONTINUED. TODAY, THE CAR STOPPED ACCELERATING WHILE ON THE ROAD, STARTED TO IDLE ROUGHLY AND "SHUDDER" AND THEN THE WRENCH LIGHT CAME ON. DEALER CLAIMS IT IS A DEFECTIVE THROTTLE BODY. *TR
Power train, Sep 17, 2010
2010 FORD FUSION REFERENCE ODI # 10351655 SINCE THE FIRST REGISTERED COMPLAINT OF ROUGH AND ERRATIC SHIFTING (ODI 10351655) MY TRANSMISSION HAS COMPLETELY FAILED. THE FORD SERVICE MANAGER WHERE WE ARE WAITING REPAIR SAID HE HAD NOT SEEN ONE IN SUCH A PHYSICAL STATE, ANYTHING THAT COULD HAVE MELTED WAS MELTED. FORD HAS A PROBLEM WITH THIS TRANMISSION AS IT IS RECOMMENDED FOR RECREATIONAL TOWING. THE UNIT HAD BEEN ADJUSTED AND "FIXED" TWICE BEFORE ACCORDING TO FORD SPECIFICATIONS AND THE INFORMATION IN BULLITEN (FORD TSB 09-20-13) WAS FOLLOWED. WHILE TRAVELING AT A SPEED OF APPROXIMATELY 62 MPH THE TRANSMISSION MALFUNCTIONED AND BECAME TOTALLY DISABLED. IF WE WEREN'T TOWING THIS VEHICLE SECURELY BEHIND A MOTORHOME BUT RATHER DRIVING AT THAT RATE AND THE CARS TRANSMISSION SELF-DESTRUCTS WHAT POSSIBLE DAMAGE TO LIFE AND PROPERTY MIGHT HAVE OCCURRED???? THIS FAULTY TRANSMISSION IS NOT THE ONLY ISOLATED INCIDENT! OTHER DEALERS HAVE BEEN WAITING FOR WEEKS FOR REPLACEMENT PARTS TO REBUILD TRANSMISSIONS AS A REMEDY TO THE PROBLEM. I'VE BEEN ASSURED THAT I WILL BE RECEIVING ANOTHER TRANSMISSION (POSSIBLY A REMANUFACTURED UNIT) THAT HAS RECEIVED MODIFICATIONS FOR FLAT/ RECREATIONAL TOWING. I WOULD HOPE YOUR AGENCY INVESTIGATES THIS SITUATION THOROUGHLY BEFORE ANYONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF A MALFUNCTIONING TRANSMISSION IN THE FORD FUSION AND 2009-2010 ESCAPE ALONG WITH THE MERCURY 2010 MILAN AND 2009-2010 MARINER. I WAS ALSO LEAD TO BELIEVE THAT FORD HAD DISTRIBUTED INFORMATION THROUGH THEIR FMC DEALER NETWORK CONCERNING THE REMANUFACTURED TRANSMISSION UNITS THAT HAD BEEN MODIFIED FOR FLAT TOWING. IF THIS INFORMATION IS NOT RELEASED PUBLICALLY ANYONE IS AT RISK, WHETHER DRIVING THE VEHICLE OR TRAVELING ON THE ROADWAYS ALONG WITH VEHICLES THAT HAVE THE DEFECTIVE TRANSMISSIONS. PLEASE CONTACT ME AT [XXX] REGARDING THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Sep 14, 2010
2010 FORD FUSION. HARD SHIFT WITH SECOND GEAR, TAKEN TO DEALERSHIP AND RECALL WORK DONE. THEY REPROGRAMMED THE TRANSMISSION TWICE. THE CAR REMAINED WITH HARD SHIFT IN SECOND GEAR AND HIGH PITCH SOUND UNDER THE HOOD, HEARD IN THE VEHICLE ANY TIME OVER 100 RPMS. THEY REPLACED THE TRANSMISSION. I HAD THE CAR BACK 2 DAYS AND THE CAR DID NOT ENGAGE IN SECOND GEAR THIS MORNING FOR 2 SEC. LOUD SOUND FROM UNDER THE HOOD. THIS IS THE THIRD TIME BACK TO THE SHOP IN LESS THAN A MONTH FOR THE TRANSMISSION. *TR
Power train, Sep 7, 2010
2010 FORD FUSION SE, TRANSMISSION PROBLEMS JERKING SLIPPING THIS IS THE SECOND TIME I HAVE HAD THE CAR IN THE SHOP. FIRST TIME THEY PUT A NEW PART ON WHO KNOWS WHAT IS GOING ON NOW. I BOUGHT A NEW CAR NOT A CAR WITH REBUILT ITEMS. THIS IS RIDICULOUS AND UNFAIR. FORD DID WELL THIS YEAR OFF THE HARD EARNED MONEY OF AMERICANS AND THEY SHOULD BE ASHAMED FOR THE UNPROFESSIONAL AND DOWN RIGHT NASTY WAY THEY HAVE TREATED THIS PROBLEM. AND FROM WHAT I HAVE READ IT HAS BEEN AN ON GOING PROBLEM FOR A FEW YEAR. *TR
Power train, Sep 6, 2010
I PURCHASED A FORD FUSION IN MARCH 2010. ABOUT 2 MONTHS AFTER I RECEIVED A RECALL NOTICE STATING THE TRANSMISSION NEEDED SOME TYPE OF NEW VALVE AND IF IT DID NOT GET IT THE CLUTCH ON MY CAR COULD WEAR OUT. I IMMEDIATELY BROUGHT MY CAR IN AND HAD THE RECALL WORK DONE. SOON AFTER I STARTING FEELING THE TRANSMISSION "SLIP" BETWEEN GEARS. THIS ISSUE ALMOST CAUSED AN ACCIDENT ON THE HIGHWAY. I BROUGHT MY CAR BACK TO THE DEALER AFTER HAVING THE TRANSMISSION LIGHT TURN ON WHILE DRIVING TO WORK AND EXPERIENCING SLIPPAGE BETWEEN GEARS AGAIN. I WAS TOLD THEY WOULD CHECK IT OUT AND TRY TO DUPLICATE THE ISSUE. THEY HAD THE CAR FOR 8 DAYS AND SAID THEY COULD NOT FIND ANYTHING WRONG. RESEARCH ON TRANSMISSION PROBLEMS WITH FORD FUSIONS PROVED THIS IS A WIDE SPREAD ISSUE. AFTER HAVING MY CAR FOR 2 DAYS THE TRANSMISSION SLIPPED AGAIN. I WOULD APPRECIATE ANY HELP I CAN GET! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Sep 3, 2010
TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT FREEWAY SPEEDS THE VEHICLE WOULD SHIFT OUT OF GEAR, MAKING THE VEHICLE COAST AS IF IT WERE IN NEUTRAL THEN IT WOULD LOCK INTO THIRD GEAR MAKING THE RPM'S INCREASE AND THE VEHICLE ACCELERATE. THE FAILURE OCCURRED FOUR TIMES. THE DEALER STATED THAT THE SERVICE MANAGER TEST DROVE THE VEHICLE; HOWEVER, THERE WERE NO CODES AND THE SERVICE MANAGER DETERMINED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE HAPPENED AGAIN AND THE CONTACT STATED THE DEALER DETERMINED THAT IT WAS A MAIN COMPUTER FAILURE, WHICH WAS REPAIRED. (PCM REPROGRAM) ON SEPTEMBER 1, 2010, THE FAILURE HAPPENED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHILE IT WAS LOCKED INTO THIRD GEAR. THE MECHANIC FOUND AN ABS CODE AND A COOLANT REFRIGERATOR CODE. HE DROVE THE VEHICLE 20 MILES AND AGAIN STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE THAT WOULD CAUSE THE FAILURE. THE FAILURE HAPPENED AGAIN THE SAME DAY. THE WRENCH LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS AT THE DEALERSHIP WAITING FOR REPAIRS. THE CONTACT STATED THAT THIS WAS A SEVERE SAFETY ISSUE BECAUSE OF THE WAY THE VEHICLE LOST AND GAINED POWER IN HEAVY TRAFFIC. HE DOES NOT BELIEVE THAT THE VEHICLE IS SAFE TO DRIVE. THE CONTACT WANTED FORD TO BUY THE VEHICLE BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 20, 056. THE CURRENT MILEAGE WAS 24,100. UPDATED 12/23/10*LJ UPDATED 01/04/11
Power train, Aug 26, 2010
MY CAR WENT TO A FORD DEALERSHIP BACK IN APRIL OF 2010 TO HAVE RECALL 10B15 (POWERTRAIN CONTROL MODULE REPROGRAMMING) PERFORMED. EVER SINCE THE RECALL HAS BEEN PERFORMED THE CAR IS EXPERIENCING A PROBLEM WITH A PAUSE IN ACCELERATION AROUND 25 MPH. WHENEVER I AM DRIVING AT OR JUST AROUND 25 MPH IN CITY DRIVING CONDITIONS THE CAR WILL EXPERIENCE A LONG DELAY BETWEEN THE TIME I PUSH THE GAS PEDAL AND THE TIME IT ACTUALLY TAKES THE CAR TO MOVE FORWARD. THERE HAVE BEEN SEVERAL OCCURRENCES WHERE I HAVE ALMOST BEEN REAR ENDED DUE TO MY CAR NOT MOVING FORWARD IMMEDIATELY LIKE IT IS SUPPOSE TO DURING NORMAL GAS PEDAL OPERATION. MY CAR WAS TAKEN BACK TO THE SAME DEALERSHIP REGARDING THIS PROBLEM AND AFTER TEST DRIVING THEY SAID THE CAR WAS WORKING PROPERLY AT THIS TIME. I WISH A RECALL WOULD BE FORCED UPON FORD TO REMEDY THIS PROBLEM BEFORE SOMEONE GETS INJURED OR KILLED! *TR
Power train, Aug 25, 2010
INCIDENT: 2010 FORD FUSION, 4 CYL, 6 SPD AUTO. VEHICLE EXPERIENCING HARSH SHIFTING AT LOW SPEEDS OR INITIALLY SHIFTING INTO GEAR. VIOLENT SHIFTING WHEN ACCELERATING TO ENTER A HIGHWAY. HIGH RPMS WHEN RESUMING THE 60 MPH SET CRUISE CONTROL SPEED FROM 35 MPH, THE TRANSMISSION CANNOT SEEM TO FINALLY SHIFT INTO 6 SPD. THE VEHICLE COMPUTER HAS BEEN RESET BY FORD SERVICE AND THE PROBLEM HAS GOTTEN WORSE. THE CAR IS AGAIN BEING LOOKED AT BY FORD. SERVICE MANAGER COMMENTED THAT THE COMPUTER REMEDY MIGHT NOT WORK IF NOT DONE PRIOR TO 7000 MILES. WHY THEN HAS FORD WAITED TO INFORM OWNERS ABOUT THEIR KNOWN TRANSMISSION PROBLEM? FORD NEEDS TO TAKE RESPONSIBILITY AND WORK WITH THE TRANSMISSION SUPPLIER TO REMEDY AND REPLACE THE DEFECTIVE TRANSMISSIONS. TRANSMISSION BREAKDOWNS WILL BECOME MOVE PREVALENT AS MORE OF THESE HIGHLY TOUTED VEHICLES ARE SOLD AND DRIVEN IF FORD DOESN'T OWN UP TO THE PROBLEM. PLEASE INTERCEDE ON BEHALF OF CONSUMERS THAT OWN THESE VEHICLES AND HAVE HAD NO LUCK WITH FORD FIXING THE PROBLEMATIC TRANSMISSION. I PRESENTLY HAVE 13000+ MILES ON THE CAR AND PURCHASED IT TO PROVIDE SAFE TRANSPORTATION AND FORD ASSURED ME IT COULD BE RECREATIONAL TOWED WITH NO PROBLEMS AS LONG AS THE MANUAL INSTRUCTIONS WERE FOLLOWED. UPDATED 09/23/10 *BF THE CONSUMER STATED SINCE FILING THE COMPLAINT, THE TRANSMISSION IN HIS VEHICLE WAS TOTALLY DESTROYED. THE DAMAGE OCCURRED WHILE THE VEHICLE WAS BEING TOWED. UPDATED IVOQ 09/24/10 *TR
Power train, Aug 17, 2010
2010 FORD FUSION 4 CYLINDER, 6 SPEED AUTOMATIC TRANSMISSION. PROBLEM: AUTOMATIC TRANSMISSION. ENGINE SPEEDS-UP, BETWEEN UP-SHIFTS 3-4 AND 4-5. PROBLEM STARTED WITHIN 1ST WEEK OF OWNERSHIP. VEHICLE HAS BEEN IN FOR TRANSMISSION RELATED PROBLEMS 2-TIMES, WAITING TO SCHEDULE 3RD. ALL 3000 MILES OR LESS. *TR
Power train, Aug 12, 2010
I BELIEVE I WAS SOLD A DEFECTIVE 2010 FORD FUSION. I BELIEVE THE TRANSMISSION WA FAULTY AND THEY KNEW ABOUT IT. THE CAR WAS SLOW TO SHIFT BOLTED WHEN PUT INTO REVERSE. THE CAR WAS RECALLED. *TR
Power train, Aug 9, 2010
TRANSMISSION WAS REPROGRAMMED AT A FORD DEALERSHIP. A WEEK LATER, THE TRANSMISSION EXHIBITED PERIODS OF NOT WANTING TO ENGAGE AND WHEN IT DID THE CAR WOULD LUNGE FORWARD. YOU COULD STEP ON THE GAS PEDAL AND YOUR ENGINE RPM'S WOULD INCREASE BUT YOU WOULD JUST SIT THERE, NOT MOVING THEN SUDDENLY THE CAR WILL LUNGE FORWARD. THERE ARE ALSO INSTANCES WHERE WHEN SLOWING DOWN FOR A STOP SIGN THE CAR WOULD START TO JERK. IT'S A DANGEROUS SITUATION SINCE THERE WERE OTHER CARS AT THE INTERSECTION WHEN THE CAR DECIDED TO LUNGE FORWARD AFTER APPLYING PRESSURE TO THE ACCELERATOR AND HAVING THE TRANSMISSION NOT ENGAGE IMMEDIATELY. IT OCCURS AFTER THE TRANSMISSION IS AT FULL OPERATING TEMPERATURE. IT IS CURRENTLY SITTING AT A DEALERSHIP AWAITING DIAGNOSIS AND REPAIR. *TR
Power train, Aug 7, 2010
CAR HAD NOT BEEN DRIVEN FOR ONE WEEK. EXPERIENCED A JERKY TRANSMISSION SHIFT, MOST SEVERELY WHEN ACCELERATING TO ABOUT 35, THEN LETTING OFF THE GAS TO MAINTAIN SPEED. FEELS LIKE THE TRANSMISSION SHIFT FOR NOT GOOD REASON, AND THE ENGINE JERKS. *TR
Power train, Jul 31, 2010
I OWN A 2010 FORD FUSION SE V4, THE CAR IS HAVING TRANSMISSION PROBLEM AND NOT FIXED EVEN AFTER IT WAS AT THE DEALERSHIP FOR 2 WEEKS. AFTER ALL THE ARGUMENTS I MANAGE TO GET THE RENTAL CAR (FOCUS) FOR ONLY 5 DAYS. I WROTE LETTER TO BOTH COMPANY AND THE DEALERSHIP BUT I DON'T KNOW HOW SERIOUS THEY ARE TAKING THIS MATTER. PLEASE HAVE THEM REPLACE THE TRANSMISSION OR FIX THE PROBLEM ASAP BEFORE CAR BREAKS DOWN IN MIDDLE OF NO WHERE AND SOMEBODY ENDS UP GETTING HURT. THANK YOU *TR
Power train, Jul 30, 2010
I PURCHASED A 2010 FORD FUSION IN AUGUST OF 2009. THE CAR ALWAYS SHIFTED OUT OF PARK AND INTO GEAR VERY HARD, ESPECIALLY AFTER SITTING FOR SEVERAL HOURS. I THOUGHT NOTHING OF IT. THEN THE TRANSMISSION BEGAN TO "FLARE" BETWEEN GEAR SHIFTS. ESSENTIALLY THE CAR WOULD SHIFT OUT OF GEAR (INTO NEUTRAL) AND THEN HARD SHIFT INTO THE NEXT GEAR. A FORD ENGINEER GAVE ME THE TERM THEY USE "FLARING". FORD REFLASHED THE TRANSMISSION WITHOUT RESOLVING THE PROBLEM AND THEN REFLASHED IT AGAIN WITHOUT RESOLVING THE PROBLEM. THIS IS A SAFETY ISSUE. *TR
Power train, Jul 26, 2010
MY WIFE'S 2010 FORD FUSION SEL HAS 14000 MILES AND THE TRANSMISSION BEGAN TO SLIP. SO MUCH SO, SHE FEARED FOR HER LIFE ON THE WASHINGTON, DC SUBURBAN STREETS SHE DRIVES. THE CAR WOULD NOT SHIFT INTO LOW GEAR CAUSING SEVERAL "ALMOST ACCIDENTS" WITH OTHER DRIVERS ALMOST REAR-ENDING HER IN TRAFFIC. WE TOOK THE CAR INTO KOONS STERLING FORD IN STERLING, VA ON 16 FEBRUARY. WE WERE TOLD THAT IT WAS AN ISSUE AND THAT OUR CAR WOULD BE THERE FOR SEVERAL DAYS. THEY CLAIMED THAT "FORD DOES NOT ALLOW THEM TO PUT IN A NEW OR REBUILT TRANSMISSION" BUT THAT THEY WERE GOING TO "TEAR THE TRANSMISSION DOWN AND REPLACE BANDS AND CLUTCHES" IN MY NEW CAR. I CONTACTED FORD CORPORATE WHO SAID THEY WOULD BE PUTTING A REBUILT TRANSMISSION IN MY CAR. THAT DID NOT SOUND CORRECT TO ME BECAUSE THEY WILL HAVE HAD IT FOR MOST OF TWO WEEKS - I CONFERRED WITH THE DEALER WHO CONFIRMED THAT THEY WERE REBUILDING MY TRANSMISSION FROM SCRATCH (BANDS AND CLUTCHES). I CALLED FORD BACK AND THEY APOLOGIZED FOR THE MISINFORMATION THEY GAVE ME. FORD IS CLUELESS AS TO WHAT THE PROBLEM IS, MUCH LESS HOW TO FIX IT. I CONSIDER THIS AS MUCH OF AN ISSUE AS THE TOYOTA ACCELERATION PROBLEM. WHEN A NEW CAR SCARES YOUR WIFE, THERE IS SOMETHING WRONG. THIS CAR WAS MOTOR TREND'S "CAR OF THE YEAR..." *TR
Power train, Jul 25, 2010
TRANSMISSION ON 2010 FORD FUSION SKIPS OUT OF GEAR AND CLUNKS INTO GEAR AT TIMES. FAILED TO GO INTO GEAR WHEN I WAS PULLING OUT ONTO A BUSY HIGHWAY. I HAD TO PULL OFF THE ROAD TO AVOID BEING HIT BY THE CAR FROM BEHIND.NEAR ACCIDENT. FORD EARLIER ISSUED A RECALL ON THE TRANSMISSION AND RE- CALIBRATED THE POWERTRAIN MODULE. THIS OBVIOUSLY DID NOT WORK BECAUSE OF THE ENSUING ACCIDENT. I TOOK IT BACK TO THE DEALER AND THEY COULD FIND NOTHING WRONG WITH IT. THIS WAS IN JUNE OF 2010. BY JULY, IT WAS WORSE AND I TOOK IT BACK AGAIN. THIS TIME THEY KEPT THE CAR. THEY SAID THEY WOULD TAKE THE TRANSMISSION APART AND GET INSTRUCTIONS FROM FORD HEADQUARTERS. WHEN I CHECKED THE INTERNET, I FOUND PAGE AFTER PAGE OF COMPLAINTS BY FUSION 2010 OWNERS WITH THE SIMILAR TRANSMISSION PROBLEMS. SOME, L OCCUR AFTER 7-10 MONTHS(12,000 MILES) AND SOME MUCH SOONER. I AM CONCERNED THAT IT WILL BE FIXED PROPERLY BECAUSE SOME OWNERS RECEIVED RE-BUILT TRANSMISSIONS AND SOME RECEIVED NEW TRANSMISSIONS, AND THESE FIXES DID NOT ALWAYS WORK ACCORDING TO OWNER TESTIMONY. MY CAR HAS BEEN IN THE SHOP FOR WELL OVER A WEEK ALREADY. ALL I WANT IS MY CAR BACK WITHOUT ANY TRANSMISSION PROBLEMS. LET'S HOPE NOBODY GETS IN A SERIOUS ACCIDENT BECAUSE OF THIS CONDITION. MY COMPLAINT IS WITH FORD HEADQUARTERS, NOT THE DEALER. THE DEALER IS NOT IN CONTROL. *TR
Power train, Jul 25, 2010
IN YELLOWSTONE NATIONAL PARK, I WAS DRIVING NORTH FROM CANYON VILLAGE TO TOWER FALLS. A SIGN SAID, "7% DOWNGRADE 6 MILES ALL VEHICLES USE LOWER GEAR". THE FORD FUSION SE V6 WITH AUTOMATIC GIVES THE CHOICE OF FIRST, WHICH REDLINES AT ABOUT 35 MPH, OR DRIVE, WHICH WILL SHIFT TO 6TH GEAR EVEN ON THE LEVEL AT 35MPH. I HAD TO RIDE THE BRAKES FOR THE NEXT SIX MILES. AT THE BOTTOM OF THE HILL IS A PEDESTRIAN CROSSING AND A SPEED LIMIT OF 15 MPH. I PULLED OFF TO THE PARKING LOT AT TOWER FALLS AND THE SMELL OF HOT BRAKES WAS EVERYWHERE. THE VEHICLE'S WHEELS WERE HOT. IF THE BRAKES HAD FADED, I WOULD HAVE HIT THE PEDESTRIAN CROSSING AT HIGH SPEED UNLESS I FOUND A NICE ROCK WALL TO RUN INTO INSTEAD. THE VEHICLE DESPERATELY NEEDS ENGINE BRAKING. THE ENGINE RAN AT ABOUT 1,000 RPM ALL THE WAY DOWN THE MOUNTAIN. IT IDLES AT ABOUT 500 RPM WHEN HOT, SO THE ENGINE BRAKING WAS NEARLY NONEXISTENT. *TR
Power train, Jul 20, 2010
TL*THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHIFT HARD. HE STATED THAT THE TRANSMISSION SLIPS, AND AT TIMES WHEN HE ENGAGED THE ACCELERATOR PEDAL IT HESITATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPROGRAMMED THE PCM. THE CONTACT STATED THAT THE FAILURE OCCURRED AGAIN AND THE DEALER REPLACED THE VALUE BODY. HE STATED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 7,200 AND THE CURRENT MILEAGE WAS 8,300.
Power train, Jul 19, 2010
I HAVE A 2010 FORD FUSION WHICH WAS RECALLED FOR THE TRANSMISSION PROBLEMS. I BROUGHT IT IN FOR THE HARD SHIFTS AND WHEN PUT INTO DRIVE IT FEELS AS IF THE TRANSMISSION IS GOING TO FALL OUT OF THE FRONT END. THEY KEEP TELLING ME NOTHING IS WRONG WITH THE CAR. THIS IS CRAZY SEEING THIS IS A NEW VEHICLE WITH ONLY 5,000 MILES ON IT. *TR
Power train, Jul 18, 2010
AFTER THE CAR HAS BEEN UNUSED FOR 2 OR MORE DAYS, THE TRANSMISSION EVIDENCES AN ENGINE FLAIR WHERE THE GEARS ARE DISENGAGED, FOLLOWED BY A VERY HARD SHIFT BETWEEN 2ND AND 3RD GEARS. SOMETIMES IT ALSO FLARES BETWEEN 4TH AND 5TH. THIS IS A SAFETY ISSUE ON LEFT TURNS AND WHEN MERGING INTO TRAFFIC. *TR