2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, Fuel/propulsion system, Nov 23, 2015
SUSPECTED CRACK IN FUEL TANK DUE TO SMELL OF GASOLINE UNDER CAR CONTINUOUS SINCE SUMMER OF 2015, PLUS CLUTCH REGULARLY SLIPS NOW ALSO AS THOUGH PROBLEM IN TRANSMISSION.
Steering, Power train, Nov 9, 2015
ON FRIDAY NOVEMBER 6TH 2015 AFTER DOING SOME APPOINTMENTS AND ERRANDS, I STARTED MY CAR IN THE PARKING LOT AND A WARNING LIT UP "POWER STEERING ASSIST FAULT" AND THE CAR WOULD NOT STEER. WHEN I PUT IT IN DRIVE ANOTHER WARNING CAME ON "ADVANCE TRAC FAILURE" WITH A PICTURE OF A CAR SWERVING. I DROVE IT TO MY MECHANIC STEERING WITH GREAT DIFFICULTY AND CARE ABOUT THREE BLOCKS AWAY. HE TOLD ME I NEEDED A NEW DRIVE TRAIN BUT THE FORD DEALER SAID THE PART WAS ON NATIONAL BACK ORDER, THEY COULD NOT SAY HOW LONG IT WOULD TAKE TO GET. MY CAR IS 5 YEARS OLD WITH 136,000 MILES. I HAVE NEVER HAD ANY OTHER ISSUES WITH THIS VEHICLE AND THIS HAPPENED VERY SUDDENLY FOR THE FIRST TIME. MY CAR IS WELL MAINTAINED AND SERVICED REGULARLY. FORD MOTOR CO AND TWO DEALERS SAY THIS IS NOT UNDER WARRANTY BECAUSE OF THE MILEAGE AND THE PART ALONE COST $1649.00. THEY ALL SAID THEY HAVE NEVER HEARD OF THIS PROBLEM HAPPENING BEFORE NOW BUT THEIR ARE MANY COMPLAINTS OF THIS PROBLEM THAT HAVE BEEN REPORTED TO NHTSA. IS THIS BEING INVESTIGATED FOR POSSIBLE RECALL?
Power train, Oct 30, 2015
I HAVE A 2010 FORD FUSION SEL AWD V6 WHICH I PURCHASED ABOUT 2 YEARS AGO. I HAVE STARTED NOTICING SHIFTING PROBLEMS WITH MY CAR. IT FIRST STARTED ABOUT 3 WEEKS AGO NOW. THE CAR ACTED LIKE IT COULDN'T FIGURE OUT WHAT GEAR TO GO IN, WHILE MAKING A LEFT TURN THROUGH TRAFFIC IT HESITATED A LOT & THEN FIGURED OUT WHAT GEAR TO GET INTO, BARELY AVOIDING AN ACCIDENT. I WAS THEN COMING BACK FROM THE AIRPORT WITH MY SISTER & IT CLAMMED DOWN IN GEARS AS WE STARTED TO STOP & THEN LUNGED FORWARD 2 TIMES ALMOST HITTING THE CAR IN FRONT OF ME. I HAVE TAKEN IT INTO THE SHOP & THEY SAID THEY NEEDED TO REFLASH THE PCM, THIS WAS DONE THE DAY BEFORE YESTERDAY. I GOT IT BACK YESTERDAY & IT STARTED DOING THE EXACT SAME THINGS. I HAVE SEEN THAT A RECALL NOTICE WAS SENT OUT TO SOME PEOPLE YEARS AGO WITH A TIME LIMIT ON GETTING THIS FIXED. RECALL NOTICE 10B15. IT SAID IT ENDED IN APRIL OF 2011. CAN THR BE A TIME LIMIT ON THIS SORT OF THING? SOME PEOPLE DON'T HAVE $1,000'S OF DOLLARS TO FIX CARS. WHAT CAN SOMEONE DO TO CORRECT THIS ISSUE.
Power train, Electrical system, Engine, Oct 12, 2015
WHILE STOPPED AT RED LIGHT AND STOP SIGNS ATTEMPTING TO TURN, THE VEHICLE WOULD REV ITSELF CORRESPONDING WITH A RAPID INCREASE/DECREASE IN RPM. UPON ACCELERATION THE CAR WOULD STUTTER AND THE ENGINE TURNED OFF WHILE ALLOWING ME TO ENTER THE INTERSECTION RESULTING IN VERY CLOSE CALLS. THIS HAS BEEN RECURRING WITH MORE FREQUENCY.
Power train, Oct 6, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 55 MPH, THE VEHICLE LOST SPEED AND FAILED TO ACCELERATE WHEN DEPRESSING THE BRAKE PEDAL. THE INSTRUMENT PANEL LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Power train, Oct 5, 2015
THIS IS THE SECOND OCCASION IN 2 YEARS THAT I AM HAVING TO HAVE THE TRANSMISSION REPLACED IN MY CAR DUE TO LEAVING AXLE SEALS THAT CONTINUE TO LEAK TRANSMISSION FLUID AFTER REPLACEMENT. THE CAR HAS A HARD SHIFT BETWEEN 1ST AND 2ND GEAR AS WELL AS 2ND TO 3RD. I HAVE HAD THE SEALS REPLACED THREE TIMES. THE CV JOINTS HAVE BEEN REPLACED AND THE TRANSMISSION WAS REPLACED IN 2014. IT IS NOW 2015 AND I AM HAVING THE SAME ISSUE I HAD LAST YEAR WITH THE SAME COST ASSOCIATED WITH THE REPAIRS. I AM CURRENTLY WAITING ON APPROVALS FROM MY EXTENDED WARRANTY COMPANY TO COMPLETE THE NEEDED REPAIRS. THIS IS ALSO MY 2ND COMPLAINT FOR THIS ISSUE WITH SAFERCAR.GOV.
Power train, Sep 24, 2015
INITIALLY TOOK VEHICLE TO DEALER FOR TRANSMISSION ROUGH SHIFTING. TECH WAS UNABLE TO FIND CAUSE AND TROUBLE REPORT WAS LEFT "OPEN" SINCE WE WOULDN'T SIGN AS SATISFACTORILY COMPLETED. SECOND INCIDENT WAS IDENTICAL TO FIRST. YEARS PASSED BY AS WE LEARNED TO LIVE WITH THE ROUGH SHIFTING. MORE RECENTLY, ON INTERSTATE HIGHWAY, CAR LOST POWER, WOULD ONLY ACCELERATE TO 50MPH WITH RPM AT 6,000. FORD SCANNED, CONCLUDED TRANSMISSION NEEDS REPAIRED SOON. LAST EVENING, MY WIFE WAS RETURNING FROM WORK, THE FUSION QUICKLY DECELERATED TO 15-20 MPH ON OPEN HIGHWAY. A SEMI NEARLY STRUCK HER CAR FROM BEHIND DUE TO THIS QUICK CHANGE OF SPEEDS, WHICH NEARLY CAUSED SEVERAL OTHER COLLISIONS. LOCAL AUTO PARTS STATED CODE CAUSING ENGINE LIGHT TO ILLUMINATE IS 'THROTTLE BODY' PROBLEMS, A CODE (WARRANTY) 'MISSED' BY THE FORD DEALERSHIP. THIS CAR HAS LIVED AN EASY LIFE, ONLY 59K MILES, VERY CONSERVATIVE DRIVER AND DRIVEN ON LEVEL, PAVED, MOSTLY INTERSTATE HIGHWAYS. THE CAR WAS PROPERLY MAINTAINED AND BOUGHT NEW FROM THE LOT. PLEASE HELP US, AND THE PUBLIC WHO PREFER TO PURCHASE AMERICAN-MADE AUTOS, TO INSURE THAT THE 'POWER DOWN' MODE OF THIS TRANSMISSION IS ADDRESSED, AND IS A HIGH PRIORITY ITEM. ADDITIONALLY, PLEASE RECONSIDER A RECALL ON THESE TRANSMISSIONS. IT IS A VERY COSTLY REPAIR, AND A VERY SIGNIFICANT ONE TO OUR MODEST INCOME. A TRANSMISSION FAILURE AT 59K MILES IS UNACCEPTABLE.
Power train, Fuel/propulsion system, Sep 18, 2015
I WAS ACCELERATING FROM A STOP LIGHT. I HAVE A 2010 FORD FUSION MANUAL TRANSMISSION 4-CYLINDER ENGINE. I HAD JUST SHIFTED INTO 2ND GEAR AND WAS AT ABOUT 15 MPH WHEN THE CAR SUDDENLY STOPPED ACCELERATING. THE POWERTRAIN WARNING LIGHT CAME ON THE DASH. THE ENGINE WAS IDLING - BUT I WAS UNABLE TO ACCELERATE THE CAR. FORTUNATELY, THERE WAS NO ONE BEHIND ME, AND TRAFFIC WAS NOT IMPEDED. I PULLED TO THE SIDE OF THE ROAD AND VERIFIED ELECTRICAL SYSTEMS WERE WORKING. THE ENGINE FELT ROUGH. I TURNED OFF THE IGNITION AND LET THE CAR SIT FOR ABOUT 15 SECONDS. I STARTED THE CAR BACK UP, AND IT RAN WITHOUT ISSUE. I SEARCHED ONLINE, AND FOUND SIMILAR COMPLAINTS ON OTHER FUSIONS. I TOOK THE CAR TO A FORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY AS WELL AS THE FUEL VALVE. LEADING UP TO THIS, I HAD NOTICED SOME SYMPTOMS OF SHUDDERING, BUT, IT COINCIDED WITH A NEW TANK OF FUEL. I PLANNED TO PUT A NEW TANK OF FUEL IN AND SEE IF THE PROBLEM PERSISTED. THE CAR DIED PRIOR TO A NEW TANK. THIS IS A SERIOUS SAFETY ISSUE GIVEN THAT IT CAN EASILY RESULT IN BEING REAR-ENDED.
Power train, Sep 16, 2015
WHILE DRIVING THE CAR SHUTS OFF AUTOMATICALLY & THE BATTERY/OIL LIGHT COME ON. I AM ABLE TO START THE CAR AGAIN AFTER SOME TIME, BUT ONCE I SHIFT THE CAR INTO GEAR (D OR R) THE CAR SHUTS OFF AGAIN. VERY DANGEROUS ESPECIALLY IF I AM ON A HIGHWAY. THIS HAS BEEN AN ONGOING PROBLEM FOR 3 WEEKS NOW. I'VE HAD DIAGNOSTICS DONE ON THE CAR & NO ONE CAN PIN POINT WHAT THE PROBLEM IS BECAUSE THEY SAY THE CHECK ENGINE LIGHT DOESN'T COME ON. ALSO, SINCE LAST WEEK THE CAR IS HESITATING & THE RPM GOES WAY HIGH & THEN DROPS. THE CAR IS NOT SHIFTING IT'S GEARS PROPERLY. I'VE ONLY HAD THIS CAR FOR 1 YEAR & I PURCHASED IT USED. I AM SO DISGUSTED & DISAPPOINTED. A LOT OF MY FRIENDS LAUGHED AT ME WHEN I TOLD THEM I PURCHASED A "FORD" CAR. THEY ALL SAY, WELL, THAT'S WHAT HAPPENS WHEN YOU BUY A "FORD". THEY ARE SH.. CARS.
Power train, Sep 9, 2015
DRIVING AT A SPEED OF 60 MPH ON LEVEL ROAD. A WARNING LIGHT (WRENCH) ILLUMINATED ON MY DASH AND WITHIN APPROXIMATELY 10-15 SECONDS AFTERWARDS THE CAR STOPPED ACCELERATING. WHILE I WAS PRESSING THE GAS PEDAL, THE CAR WOULD ONLY REV UP AND WOULD NOT PULL. SO WHILE COASTING, I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD AND COME TO A COMPLETE STOP. I SHIFTED THE CAR INTO PARK AND TURNED IT OFF. WAITED 10-15 MINUTES AND THEN RESTARTED THE CAR, THE WARNING LIGHT (WRENCH) WAS NOT ILLUMINATED. I THEN SHIFTED THE CAR INTO DRIVE AND IT OPERATED NORMALLY. ACCELERATION WAS OK AND THE VEHICLE DROVE AS THOUGH NOTHING HAD HAPPENED.
Steering, Power train, Sep 7, 2015
I AM RECEIVING NUMEROUS "POWER STEERING ASSISTANCE FAILURE" WARNINGS. IT HAPPENS UPON STARTING MY CAR AND IT'S NOW BECOMING MORE FREQUENT. THE RESULT IS A TOTAL LOSS OF POWER STEERING. I KNOW FORD HAS RECALLED THIS ITEM BUT MY YEAR (2010) WAS EXCLUDED. I BELIEVE THIS IS A SIGNIFICANT ENOUGH SAFETY ISSUE TO WARRANT AN ADDENDUM TO THE RECALL TO INCLUDE THE YEAR 2010.
Steering, Power train, Aug 29, 2015
I WAS DRIVING THE FUSION WHEN THE POWER STEERING SUDDENLY WENT OUT. IT IS NEARLY IMPOSSIBLE TO TURN AND COULD CAUSE A SERIOUS ACCIDENT IF IT GOES OUT WHILE BEING DRIVEN, AS MINE DID. AFTER PARKING THE CAR, THE ADVANCE TRAC AND POWER STEERING SERVICE LIGHTS CAME ON. UNACCEPTABLE IN A CAR LESS THAN 5 YEARS OLD!!!!
Power train, Aug 26, 2015
I WAS DRIVING ON THE EXPRESSWAY WHEN THE WRENCH LIGHT CAME ON. I WENT TO SEE WHAT THE CODE WAS AT AUTOPART STORE AND IT READ TRANSMISSION OVER HEATING. ABOUT A WEEK LATER SAME THING HAPPENED , I WENT TO DEALER AND PAID TO PUT IT ON MACHINE TO FIND OUT SAME THING. NOW I NOTICE THE TRANSMISSION SLIPS AND ACTS FUNNY AND AS OF TODAY LIGHT CAME ON AGAIN. NOW I WILL HAVE TO PAY AGAIN TO PUT ON THE MACHINE. I READ ONLINE HOW THIS IS A PROBLEM WITH A LOT OF FORD FUSIONS.AND FORD HAS NO SOLUTION. SHOULDN'T FORD LOOK INTO THIS PROBLEM BETTER?
Power train, Aug 18, 2015
I WAS DRIVING DOWN THE ROAD, ACCELERATING THROUGH AN INTERSECTION WHEN THE CAR JERKED, STALLED OR BECAME UNRESPONSIVE TO ACCELERATING. I COULD ONLY BRAKE BUT THE RADIO AND A/C WERE FINE AND KEPT RIGHT ON, THE CAR JUST WOULD NOT GO. SO I SLOWED DOWN, PULLED OVER, TURNED THE KEY OFF, LET THE CAR SIT A MOMENT, THEN I TURNED THE CAR ON AGAIN. IT STARTED UP NO PROBLEM AND I DROVE AWAY. THIS HAS HAPPENED MULTIPLE TIMES ACCELERATING DOWN THE ROAD GONG ANYWHERE BETWEEN 25-60MPH. AFTER EACH INCIDENT THE CAR SEEMS TO HAVE A SLIGHT HESITATION OR SO I FEEL, MAYBE I'M JUST BEING SENSITIVE TO THE CAR SO I CAN READ IT CORRECTLY. BUT EACH COMPUTER PROBLEM PRINTOUT AT A NON DEALERSHIP PARTS STORE SHOWS NOTHING IS WRONG. THE WRENCH WARNING LIGHT COMES ON WHEN THE CAR STALLS DURING ACCELERATING AND THE LIGHT TURNS OFF ONCE I HAVE RESTARTED THE CAR.
Power train, Aug 11, 2015
ON SATURDAY 08/08/2015 I HAD A CLOSE CALL. MY FORD FUSION LOST ALL ACCELERATION AND POWER. I WAS GOING ABOUT 55MPH AND WAS ABLE TO GET OUT OF THE MIDDLE LANE BUT ALMOST GOT HIT FROM BEHIND ABOUT 3 TIMES. MY WIFE WAS IN THE CAR AND WAS SO SCARED THAT SHE TOOK A TAXI HOME AND WOULD NOT GET BACK IN THE CAR. I AM VERY CONCERNED THAT FORD DOESN'T WANT TO TAKE RESPONSIBILITY FOR THIS PROBLEM, OR MAYBE WHEN SOMETHING MAJOR HAPPEN THAT IS WHEN THEY WILL STEP IN BUT IT WILL BE TOO LATE. I RECENTLY SPEND $350 TO GET MY PASSENGER SEAT BELT FIX AND I AM GOING TO MAKE ANOTHER APPOINTMENT TO GET THIS LOSS OF POWER FIXED TOO. I DO NOT WANT TO KEEP MY FORD ANYMORE BUT I AM ALSO AFRAID TO SELL TO SOMEONE AND HAVE THAT PERSON RISK THEIR LIFE TO DRIVE THIS VEHICLE. PLEASE HELP ANYONE!
Power train, Aug 10, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY TO APPROXIMATELY 10 MPH. THE CONTACT WAS ABLE TO MANEUVER TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES WITH THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE.
Power train, Aug 3, 2015
THE TRANSMISSION COOLING LINES COMPLETELY CORRODED END TO END RESULTING IN A CATASTROPHIC FAILURE OF THE TRANSMISSION. FORTUNATELY, THIS OCCURRED LOCALLY AND WAS ABLE TO BRING THE CAR BACK TO MY RESIDENCE. SHOULD THE NEED ARISEN TO ACCELERATE AWAY FROM ONCOMING TRAFFIC OR AVOID AN ACCIDENT, THE FAILURE OF THESE LINES WOULD HAVE PREVENTED THAT AND COULD HAVE RESULTED IN AN ACCIDENT OR FATALITY. FOR A CAR THAT IS ONLY 5 YEARS OLD, THERE IS AN INORDINATE AMOUNT OF CORROSION ON THE FRAME AND SUSPENSION COMPONENTS OF THIS CAR. I COMPARE THIS TO A 14 VW GOLF WITH 160,000 MILES AND 7 YEAR OLD BMW WITH 108,000 AND NEITHER EXHIBIT CORROSION OF THIS MAGNITUDE. THROUGH FORD FUSION/MERCURY MILAN/LINCOLN MKZ FORUMS THAT THIS IS A COMMON OCCURRENCE. I HAVE BEEN IN TOUCH WITH MY LOCAL FORD DEALER AND HAVE THAT THIS PART IS BACK ORDERED OVER 10 DAYS RESULTING IN THE NEED TO RENT A CAR.
Power train, Aug 3, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE MAINTENANCE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Power train, Jun 29, 2015
THROTTLE BODY FAILURE: I WAS DRIVING ON A MAJOR HIGHWAY WHEN MY SPEED DROPPED DOWN TO PRETTY MUCH 0 I WAS PRESSING THE GAS AND THE CAR WOULD NOT STILL GO. THEN IT STARTED TO SHAKE AND THE WRENCH LIGHT CAME UP ON THE DASHBOARD AS I'M STILL TRYING TO PRESS THE GAS IT STILL WILL NOT GO ANYWHERE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD IMMEDIATELY BECAUSE CARS WERE STARTING TO APPROACH ME. WHEN I PULLED OVER I HAD TO CUT THE CAR OFF LET IT SIT FOR A FEW MINUTES AND TRY AGAIN. FROM JUNE 15, 2015 THIS CAR HAS DONE THIS EITHER EVERYDAY OR EVERY OTHER DAY, I WAS COMING FROM WORK CAME OFF THE INTERSTATE I-485 AND THE CAR STARTED TO DO THE SAME THING A DUMP TRUCK WAS BEHIND ME AND ALMOST HIT ME IN THE BACK. I HAD TO PULL OVER IN THE GRAVEL BESIDE THE ROAD TO AVOID THIS ACCIDENT, I HAVE A 4YR OLD SON THAT I'M AFRAID TO EVEN LET RIDE WITH ME BECAUSE I'M AFRAID I WANT BE ABLE TO PULL OVER IN TIME ENOUGH WITH HIM BEING IN THE BACK SEAT HE WOULD FEEL THE IMPACT OF US BEING HIT. THIS IS HIGHLY DANGEROUS WHEN THIS CAR GOES INTO THIS MODE YOU DON'T HAVE ANY KIND OF WARNING WHEN IT DOES. ON MY WAY TO WORK SEVERAL MORNINGS THE CAR WOULD DO THIS AT LEAST 3 TIMES I TRAVEL ON 2 MAJOR HIGHWAYS THAT ARE HERE IN MONROE/CHARLOTTE, NC HWY 74 AND I-485. TRAFFIC IS PRETTY MUCH BUMPER TO BUMPER EVERY MORNING AND EVERY EVENING THERE ARE TIMES I'M AFRAID I'M NOT GONNA HAVE ENOUGH TIME TO PULL OVER. I'M A SINGLE PARENT THAT FEELS THIS CAR HAS PUT ME AND MY SON'S LIFE IN DANGER!!! FORD SHOULD BE HELD RESPONSIBLE FOR THIS AND FROM MY RESEARCH I'VE DONE I'M NOT THE ONLY FORD OWNER HAVING THIS PROBLEM. THIS IS HIGHLY DANGEROUS AND NOT SAFE I HAD FAITH IN FORD UP UNTIL THIS POINT. THIS SHOULD BE A RECALL ON THIS CARE BECAUSE OF THE LOSS OF SPEED WHILE DRIVING YOU HAVE NO CONTROL OVER THE CAR ALL YOU CAN DO IS PULL OVER IT'S LIKE THE CAR IS IN NEUTRAL AND SOMEONE IS PUSHING IT.
Power train, Vehicle speed control, Jun 23, 2015
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL SUDDENLY FAILED TO RESPOND AND DECELERATED TO A SPEED LOWER THAN 20 MPH WITH NO WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO RESET THE COMPUTER EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Power train, Jun 15, 2015
ADVANCE STEERING SERVICE LIGHT CAME ON, ONCE I STOPPED AND RESTARTED THE CAR HAD NO POWER STEERING. I LET THE CAR DIE AND LET IT RESET ITSELF (BATTERY DISCONNECTED) AND PUT IT BACK TOGETHER STILL NO STEERING WENT TO A SHOP THEY SAW 2 CODES ONE WAS TO DUE WITH THE ELECTRONIC STEERING THE OTHER WAS TRANSMISSION FAILURE DUE TO THE THE STEERING CODE ISSUE.
Power train, Jun 9, 2015
MY MOTHER WAS DRIVING TO KNOXVILLE TO DROP CHRISTMAS GIFTS OFF TO ARE FAMILY IN BRISTOL TN. THE SERVICE POWER STEERING LIGHT CAME ON AND THEN THE ADVANCE TRACK LIGHT. THE POWER STEERING SHUT DOWN ON HER TOTALLY WHILE DRIVING THE VEHICLE ON THE INTERSTATE. SHE HAS A MEDICAL CONDITION IN HER HANDS WERE SHE WOULD NOT HAVE THE PHYSICAL STRENGTH TOO DRIVE THE CAR EITHER. SO SHE GOT IT TO THE EMERGENCY ON WERE THEN I HAD TO DRIVE 4 HOURS TO PICK HER UP WHILE SHE IS STUCK ON THE SIDE OF THE HIGHWAY IN DANGER AT ALL TIMES THERE TILL SOMEONE ARRIVED ITS A VERY OCCURRING PROBLEM SHE COULD OF KILLED HER SELF OR OTHERS
Power train, Vehicle speed control, May 28, 2015
I WAS DRIVING FOR ABOUT AN HOUR DOWN THE FREEWAY IN CRUISE CONTROL. THE CAR JERKED SLIGHTLY AND WENT LIMP, DECELERATING WHILE MAINTAINING A ROUGH IDLE AROUND 1000 RPM'S. THE GAS PEDAL WAS NON-RESPONSIVE WHILE IDLING AND I WAS ABLE TO COAST OFF TO THE SIDE OF THE ROAD WHERE THERE WAS NO THROTTLE RESPONSE. THE WRENCH LIGHT WAS ON THE DASH. I TURNED THE CAR OFF AND TRIED TO START IT AGAIN, IT STARTED FINE AND I WAS ABLE TO DRIVE IT THE REST OF THE WAY HOME WITHOUT FURTHER INCIDENT. I HAVE BEEN AFRAID TO DRIVE ANYMORE ON THE FREEWAY SINCE OR ANY SERIOUS LENGTH KNOWING THERE IS A SERIOUS ISSUE WITH THE VEHICLE. THIS IS A TERRIBLE FEELING KNOWING I HAVE A FAIRLY NEW CAR THAT I CANNOT TRUST TO DRIVE SAFELY IN. I HAVE READ OTHERS STORIES ABOUT THIS PROBLEM AND SERIOUSLY HOPE THE VEHICLE'S ISSUES DO NOT CAUSE ME TO BE INVOLVED IN ANY ACCIDENT ON THE FREEWAY AT HIGH SPEEDS. THERE IS OBVIOUSLY AN ISSUE WITH A SERIOUS FLAW AND NEEDS TO BE ADDRESSED.
Power train, May 21, 2015
HELLO I HAVE A 2010 FORD FUSION I WAS DRIVING TO GET ON HIGHWAY TO MERGE LEFT. WHEN I ACCELERATED I WAS AT 55 MPH WHEN THE CAR SUDDENLY DOWN SHIFTED I TOOK MY FOOT OFF THE GAS AND THEN PROCEEDED TO ACCELERATE AGAIN SLOWLY. NOT TO SAY A CAR ALMOST HIT ME FROM BEHIND BECAUSE OF THE DOWNSHIFT PROBLEM. IT ALSO HAPPENS WHEN I START FROM A STOPPED POSITION I ACCELERATE AND IT MAKES A LOUD NOISE AND DOWNSHIFTS THEN THE TRANSMISSION KICKS IN. PLEASE RECALL THESE CARS BEFORE SOMEONE GETS KILLED.
Power train, Engine, May 18, 2015
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65MPH AND CAME UP BEHIND A TRUCK DOING ABOUT 50MPH. I CHANGED LANES AND WENT TO PASS THE TRUCK. AS I PASSED THE TRUCK MY CAR ACCELERATED SLOWLY AND SEEMED TO NOT SWITCH GEARS AT THE RIGHT TIME, CAUSING A HARD SHIFT AND A "CHUG" FEEL. I PASSED THE TRUCK AND SLOWED DOWN TO 60MPH AND AS THE CAR SHIFTED AGAIN, IT CAUSED ANOTHER HARD SHIFT AND "CHUG" FEEL. THIS SEEMS TO BE A COMMON ISSUE WITH FORD FUSIONS. MINE DIDN'T START HAPPENING UNTIL AFTER THE PCM UPDATE RECALL THAT WAS DONE ON 2/26/15. I TOOK IT INTO FORD AFTER IT HAPPENED THE FIRST TIME AND THEY TOLD ME THAT SINCE THERE IS NO WRENCH ON THE DASH AND NO CHECK ENGINE LIGHT WITH A CODE, THEY CAN'T FIND ANYTHING WRONG AND CANNOT REPLICATE THE PROBLEM I DESCRIBED TO THEM. THIS IS RIDICULOUS THAT MANY CARS HAVE AN ISSUE BUT IT LOOKS LIKE SINCE THERE IS NO ONE THAT HAS BEEN SIGNIFICANTLY INJURED OR KILLED IN AN ACCIDENT DUE TO IT, THAT IT ISN'T BEING FIXED. PLEASE RECALL THIS AND FIX IT BEFORE SOMEONE LOSES THEIR LIFE FROM THIS.