2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, May 15, 2015
I WAS TAKING MY WIFE TO WORK, AS WE BEGAN TO MERGE INTO TRAFFIC THERE WAS A LOSS OF POWER DUE TO SLIPPAGE, HARSHNESS, AND VIOLENT SHIFTING IN THE TRANSMISSION. I WAS AFRAID WE WERE GOING TO CAUSE AN ACCIDENT SO I PULLED OVER TO ALLOW TRAFFIC TO PASS BY. SINCE THEN, ITS BEEN AN ONGOING OCCURRENCE WITH THIS ISSUE. WE'VE BEEN TO THE FORD DEALERSHIP A FEW TIMES TO ADDRESS THIS PROBLEM BUT STILL IT HAS NOT BEEN RESOLVED. UPON FURTHER INVESTIGATION VIA INTERNET I HAVE NOTICED THAT WE AREN'T THE ONLY ONES EXPERIENCING THIS ISSUE. AS A HUSBAND, FATHER, AND CONSUMER I BELIEVE THAT THE MANUFACTURER SHOULD BE HELD LIABLE FOR MULTIPLE FAULTY EQUIPMENT COMPLAINTS, ESPECIALLY THOSE THAT CAN CAUSE SERIOUS OR FATAL ACCIDENTS IF NOT ADDRESS.
Power train, Engine, Apr 8, 2015
FORD FUSION TRANSMISSION OIL LEAKS FROM LEFT SIDE HALF SHAFT AREA. HAD TRANSMISSION WORK DONE AT 30,000 FROM SCREWED UP TRANSMISSION. WAS TOLD SEAL WAS TOO SMALL AND FORD NEW AND WOULD REPLACE IF THOSE AFFECTED BROUGHT IN FOR REPAIRS. NOW AT 70,000 MILES, LEAK AS LISTED ABOVE WITH TRANS SLIP AS SO MANY POSTED ON INTERNET AND GOING THROUGH THE SAME SITUATION. FORD WILL NOT REPAIR SINCE THEY HAVE NOT BEEN INFORMED THAT IT IS A RECALL ITEM. HOW MANY DO YOU NEED TO GET THIS FIXED BEFORE IT BECOMES A DANGER DRIVING AND TRANS SLIPS WHEN COLD AND HAVE TO KEEP FILING TRANS FLUID. I BOUGHT BRAND NEW AND STILL IN MY POSSESSION. CAR TAKEN WELL CARE OF IN MY POSSESSION. *TR
Power train, Engine, Apr 8, 2015
FORD FUSION TRANSMISSION OIL LEAKS FROM LEFT SIDE HALF SHAFT AREA. HAD TRANSMISSION WORK DONE AT 30,000 FROM SCREWED UP TRANSMISSION. WAS TOLD SEAL WAS TOO SMALL AND FORD NEW AND WOULD REPLACE IF THOSE AFFECTED BROUGHT IN FOR REPAIRS. NOW AT 70,000 MILES, LEAK AS LISTED ABOVE WITH TRANS SLIP AS SO MANY POSTED ON INTERNET AND GOING THROUGH THE SAME SITUATION. FORD WILL NOT REPAIR SINCE THEY HAVE NOT BEEN INFORMED THAT IT IS A RECALL ITEM. HOW MANY DO YOU NEED TO GET THIS FIXED BEFORE IT BECOMES A DANGER DRIVING AND TRANS SLIPS WHEN COLD AND HAVE TO KEEP FILING TRANS FLUID. I BOUGHT BRAND NEW AND STILL IN MY POSSESSION. CAR TAKEN WELL CARE OF IN MY POSSESSION. *TR
Power train, Mar 13, 2015
WHILE DRIVING APPROX. 55MPH, THE CAR STARTED SPUTTERING AND SHAKING LIKE IT WAS RUNNING OUT OF GAS, THE WRENCH LIGHT CAME ON, AND IT DECELERATED TO JUST UNDER 20MPH. THE RPM'S WOULD JUMP UP AND DOWN BUT THE CAR WOULD NOT ACCELERATE NO MATTER HOW MUCH I PUSHED THE GAS PEDAL. I PULLED OVER, SHUT THE CAR OFF, AND RESTARTED IT AND THE PROBLEM HAD STOPPED. THINKING IT WAS OKAY TO DRIVE, I TRIED AGAIN AND IT STARTED UP FINE, NO WARNING LIGHTS CAME ON, AND IT DROVE FINE FOR ABOUT 10 MILES THEN THE SAME ISSUE STARTED AGAIN. I HAD TO LIMP IT HOME AT ABOUT 20MPH BECAUSE IT WOULD NOT ACCELERATE AGAIN AND ONCE AGAIN IT RAN FINE AFTER SHUTTING THE CAR OFF AND RESTARTING IT. *TR
Power train, Engine, Mar 6, 2015
I WAS DRIVING AT APPROXIMATELY 60MPH ON A HIGHWAY AND THE ENGINE SUDDENLY REVS BUT ALL THE POWER IS GONE. THE ENGINE COULDN'T MAINTAIN A GEAR AND STARTED DECELERATING IN THE MIDDLE OF TRAFFIC WHILE THE LITTLE SERVICE WRENCH LIGHT CAME ON. I HAD TO QUICKLY GET OFF THE ROAD AND TO SAFETY BEFORE I WAS RUN OFF IT. *TR
Power train, Engine, Mar 3, 2015
WHILE DRIVING AT SPEEDS OVER 30 MPH THE ENGINE WILL LOOSE POWER AND THE RPMS WILL DROP AND THEN REV BACK UP. THIS HAPPENS WHEN THERE IS A QUICK ACCELERATION, LIKE MERGING ONTO THE FREEWAY, PULLING ONTO A BUSY STREET. THE WORST EXPERIENCE HAPPENED JUST LAST NIGHT, MARCH 2,2015. I WAS ACCELERATING FROM A STOP ON TO A BUSY STREET AND THE CAR STUTTERED AND SHOOK AS IF IT WAS A MANUAL TRANSMISSION. I HAD NO CONTROL OVER THE SPEED OF THE CAR AND TRAFFIC WAS COMING TOWARDS ME IN BOTH DIRECTIONS. OUT OF NOWHERE THE VEHICLE CLICKED INTO GEAR AND ACCELERATED. WE REPLACED THE THROTTLE BODY LAST YEAR AND ARE STILL HAVING THE SAME PROBLEMS. REPLACING THE THROTTLE BODY HAS MADE NO DIFFERENCE. THIS VEHICLE IS COMPLETELY UNSAFE TO DRIVE IN ITS CURRENT CONDITION. *TR
Power train, Engine, Feb 14, 2015
THE FIRST TIME I NOTICED SOMETHING WRONG I WAS TRYING TO PASS A SLOWER MOVING CAR. I TURNED THE SIGNAL ON, MOVED OVER TO THE PASSING LANE, WENT TO ACCL. AND THE CAR BASICALLY RED LINED AND WENT NO WHERE. SO I DON'T PASS AND GOD FOR BID PULL OUT IN FRONT OF FASTER MOVING CARS. NOW, AFTER DRIVING ACROSS TOWN, AND IT GETS UP TO NORMAL RUNNING TEMPS THE CAR HAS TROUBLE SHIFTING AROUND 3RD THROUGH 5TH GEARS. IT LURCHES LIKE IT WOULD IF A NEW DRIVER IN A MANUAL TRANSMISSION MIGHT DO, UNTIL YOU LET OFF THE GAS AND I GUESS LET THE MOTOR CATCH UP. *TR
Steering, Power train, Jan 29, 2015
1. THE POWER STEERING WENT BAD IN DEC. 2014/ COST $1600 TO FIX. DONE AT CROSSROADS FORD IN KEARNEY NE. 2. LESS THAN 1 MONTH LATER IN JAN. 2015, THE TRANSMISSION STARTED LEAKING FLUID AND HAD OTHER ISSUES WITH SHIFTING. LOOKS LIKE NOW I'LL HAVE TO PUT IN A NEW TRANSMISSION. 2010 FORD FUSION SE WITH 109,000 MILES. *TR
Power train, Jan 29, 2015
VEHICLE STARTED LEAKING TRANSMISSION FLUID. IT REMAINED AS SMALL DRIPS AND NOT IN ANY HEAVY VOLUME. TOOK THE VEHICLE TO FORD TO BE DIAGNOSED AND MECHANIC STATED THAT A BUSHEL NEEDED TO BE ADDED TO THE TRANSMISSION AND THE SEAL NEEDED TO BE REPLACED. MECHANIC ALSO STATED THAT THE BUSHEL IS NOT CURRENTLY INSTALLED IN THE VEHICLE (STOCK) BUT THAT FORD RECOMMENDS THAT ONE BE ADDED. TOTAL COST OF THE REPAIR WAS AROUND $1100. IT DOESN'T SEEM VERY FAIR THAT FORD RECOGNIZED THAT THEY NEEDED TO ADD THAT ADDITIONAL PART TO THE CAR TO KEEP IT FROM LEAKING TRANSMISSION FLUID BUT HASN'T ISSUED A RECALL FOR THE INSTALLATION OF THE PART. INSTEAD THEY EXPECT HARD WORKING AMERICANS TO PAY OUT OF POCKET FOR THEIR MESS UP. ONE MORE REASON TO BUY FOREIGN - IF AMERICAN CAR COMPANIES WANT THE SUPPORT OF THE AMERICAN CONSUMER THEY SHOULD STOP SCREWING THEM OVER FOR A PROFIT AND TAKE CARE OF THEIR NEEDS. *TR
Power train, Jan 23, 2015
I OWN A 2010 FORD FUSION WITH ONLY 31,500 MILES. THE LH HALF AXLE STATED TO HEMORRHAGE TRANSMISSION FLUID. IT WAS ABOUT 3 WEEKS OUT OF WARRANTY. THIS IS A COMMON ISSUE FROM WHAT MY RESEARCH SHOWS. *TR
Power train, Vehicle speed control, Jan 12, 2015
SINCE THE VEHICLE WAS NEW THE TRANSMISSION SLIPS OR JUMPS INTO GEAR. THE ENGINE ALSO HESITATES WHEN THE GAS PEDAL IS PUSHED AND THEN STARTS TO GO. VISITS TO THREE FORD DEALERSHIPS OVER THE YEARS AND CALLS TO FORD HAVE BEEN USELESS. FORD DEALERS WILL CHARGE FOR REPROGRAMMING OF COMPUTER WHICH DOES NOT FIX THE PROBLEM, THERE IS WHAT FORD CALLS A RECALL BUT THEY WILL ONLY FIX THE PROBLEM IF THE DASH LIGHT COMES ON BECAUSE THEIR OIL CHANGE PEOPLE CAN'T TELL IF THERE IS A PROBLEM UNLESS THE LIGHT COMES ON. FORD HAS GIVEN ME NUMEROUS "WORK TICKETS" BUT THEY ARE UNWILLING TO FIX THE VEHICLE OR DON'T KNOW HOW. I KNOW THIS IS A COMMON PROBLEM WITH FORD VEHICLES AFTER SITTING IN DEALERSHIP WAITING ROOMS WITH OTHERS WHO HAVE THE SAME ISSUES. IF YOU OWN A FORD BE CAREFUL WHEN MERGING ONTO A HIGHWAY BECAUSE YOUR VEHICLE MAY NOT GO WHEN YOU WANT IT TO. *TR
Power train, Jan 10, 2015
THE CAR WHEN I MASH ON THE GAS THE CAR JERKS,AND I GET OF GAS AND THEN GET BACK ON IT WILL GO THEN BUT IT STARTS BACK JERKING,I AM SCARED I AM GOING TO HAVE AN ACCIDENT FROM THAT AND IT IS GETTING WORST. *TR
Power train, Vehicle speed control, Dec 23, 2014
I HAVE A 4-YEAR NEW FORD FUSION 2010, MANUAL SHIFT TRANSMISSION. ON 12/17/14, WHILE I WAS DRIVING AT APPROX. 40 MPH ON A BUSY ROAD PUTTING MY CAR ON GEAR 4, ALL OF A SUDDEN, THE WRENCH LIGHT LIT UP, AND THE CAR JUMPED VIOLENTLY AS IF IT WAS AT GEAR 1 OR SOMETHING. STARTLED, I GENTLY PUSHED THE GAS PEDAL A BIT MORE, THAT DIDN'T HELP; TRIED AGAIN, STILL VIOLENTLY JUMP. I HIT THE CLUTCH, PRESSED THE BREAK PEDAL JUST ENOUGH TO STEER MY CAR OFF THE ROAD TO A PARKING LOT. AFTER TURNED OFF THE ENGINE, CHECKED THE CAR, THEN STARTED THE ENGINE AGAIN, THE WRENCH WASN'T LIT, AND I DROVE AWAY. -- THIS WAS THE FIRST TIME THE TROUBLE OCCURRED. BEFORE THE PROBLEM RE-OCCURRED ON 12/20/14, I NOTICED SEVERAL SUDDEN ACCELERATIONS, AND SUDDEN STALLS WHILE I WAS DRIVING. THE 2ND TIME THE WRENCH LIGHT LIT UP, SAME PROBLEM: CAR JUMP, FELT LIKE ON GEAR 1 WHILE ACTUALLY ON GEAR 3 FOR A WHILE, HAVE TO STOP IN THE MIDDLE OF THE ROAD AND RE-IGNITE THE ENGINE TO GET THE CAR MOVING AGAIN. LOCAL FORD DEALER DID DIAGNOSIS AND CONCLUDED THE THROTTLE CONTROL BODY WAS BAD, TO FIX THE PROBLEM THEY MUST REPLACE THE THROTTLE CONTROL BODY AND CHARGE ME $450. THEY SAID THERE IS NO WARRANTY ON THE THROTTLE CONTROL BODY, AND PARTS DO GO BAD SOMETIMES. REALLY, IN 4 YEARS? FOR A WELL MAINTAINED, GARAGED CAR AT 34K MILEAGE? THE PROBLEM SMELLS LIKE A DEFECT, NOT A STANDARD WEAR AND TEAR, WHY SHOULD I PAY FOR REPLACING A DEFECT PART? HOW DO I KNOW WHETHER THE NEW PART IS NOT A DEFECT AGAIN? I'M SCARED OF DRIVING ON HIGH WAY. *TR
Power train, Engine, Dec 22, 2014
WRENCH LIGHT COMES ON. FORD IS TRYING TO SAY IT'S COVERED BECAUSE THE WRENCH LIGHT IS ON, AND THEN BRING YOU IN TO THE SHOP TO PAY $2000 FOR A VALVE BODY IN THE TRANSMISSION. THEY ARE PULLING THE WOOL OVER THE NHTSA BY MAKING IT SEEM LIKE THEY HAVE COVERED IT WHEN IT'S SOMETHING ENTIRELY DIFFERENT. SHOULD HAVE BOUGHT A NISSAN. BASICALLY THE CAR DOESN'T ACCELERATE. COME THE TIME I MIGHT GET HIT BY A CAR, I WONT BE ABLE TO ACCELERATE PROPERLY. *TR
Power train, Engine, Dec 16, 2014
WRENCH LIGHT COMES ON AND THE CAR DOES NOT ACCELERATE! WHOLE VEHICLE SHAKES. FEELS LIKE THE CAR IS GOING TO JUST DIE. NOT HAPPY WITH THE CAR!!! *TR
Steering, Suspension, Power train, Dec 7, 2014
THE TRANSMISSION WOULD SEEM LIKE IT WOULD GO INTO NEUTRAL BETWEEN 1-2 SHIFTS AND ALSO ON THE HIGHWAY IT WOULD SOMETIMES ACT THE SAME IN GEAR 6. THE TRANSMISSION WAS CHANGED ONCE BY FORD. REPROGRAMMED 4-5 TIMES, AND MULTIPLE PARTS CHANGED AND STILL POOR PERFORMANCE EXIST. THIS VEHICLE WAS PURCHASED NEW FROM THE SAME DEALER THAT HAS SERVICED IT AND I WOULD LIKE TO CLAIM THIS AS A LEMON IN THE STATE OF FL WHILE STILL UNDER THE FACTORY POWER TRAIN WARRANTY. *TR
Engine and engine cooling, Power train, Nov 30, 2014
TRAVELING AT 55MPH I SUDDENLY LOST POWER IN ENGINE AND WAS UNABLE TO SHIFT INTO ANOTHER GEAR. MY ENGINE SLOWED TO A ROUGH IDLE. I SAFELY WAS ABLE TO PULL TO ROADSIDE AND TURNED OFF THE CAR. I RESTARTED THE VEHICLE NOTING A ROUGH START BUT THE CAR PERFORMED NORMALLY AFTER I BEGAN DRIVING IT DOWN THE ROAD. ABOUT A HALF HR LATER I WAS TRAVELING AT 35MPH WITH THE SAME THING OCCURRING, I WAS ABLE AGAIN TO PULL SAFELY OFF THE ROAD AND ABLE TO TURN OFF AND RESTART THE CAR NOTING AGAIN A ROUGH START BUT THE CAR PERFORMED AGAIN NORMALLY AND THE WRENCH WENT AWAY AGAIN. I WENT TO A SERVICE CENTER AND HOOKED MY CAR TO A COMPUTER FINDING P CODE 2111 WITH ACTUATOR STUCK OPEN. FORD INITIALLY TOLD ME THIS WAS MY ISSUE TO FIX WHEN I CALLED. THE SECOND TIME I CALLED I SPOKE TO A DIFFERENT REP AND INFORMED THEM OF THE KNOWN NHTSA INVESTIGATION AND THE CUSTOMER SERVICE PROGRAM ALREADY ESTABLISHED. A CASE NUMBER WAS STARTED WITH THEM. I AM UNABLE TO GET TO A FORD DEALERSHIP UNTIL TUES DUE TO WORK. *TR
Power train, Electrical system, Vehicle speed control, Nov 18, 2014
I WAS DRIVING HOME FROM WORK LAST NIGHT AND MY CAR SHUT OFF. IT SHOOK VIOLENTLY AND DECELERATED TO A STOP. I READ ONLINE ABOUT THE 13N09 CONSUMER SATISFACTION PROGRAM AND SINCE MY CAR IS EXHIBITING THE SAME SYMPTOMS I DECIDED TO LIMP INTO THE DEALER. IT APPEARS THAT FORD HAS DECIDED TO EXTEND THE WARRANTY ON THESE DEFECTIVE THROTTLE BODY PARTS BUT FOR SOME REASON MY 2010 FORD FUSION WITH A FAULTY THROTTLE BODY POSITION SENSOR IS NOT COVERED? IF IT HAS BEEN DETERMINED THAT THE PART IS DEFECTIVE IN THE FORD FUSION THEN SHOULDN'T ALL OF THEM BE COVERED? I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR A FAULTY PART THAT JUST HAPPENS TO ALSO BE A SAFETY ISSUE. FORD NEEDS TO STEP UP AND OWN UP TO THIS ISSUE NOT PROFIT FROM IT. *TR
Steering, Power train, Nov 13, 2014
SEVERAL INCIDENT OVER THE PAST TWO YEARS POWER STEERING WOULD DEFAULT, SERVICE ADVANCETRAC, POWER STEERING DEFAULT WOULD APPEAR ON DASH. I WOULD TURN CAR OFF AND TURN IT BACK ON THE POWER STEERING WOULD BE BACK ON. THIS HAPPENED ON MULTIPLE OCCASIONS. ON MAY 15TH I PARKED MY CAR. WENT TO CHURCH, CAME OUT OF CHURCH, MOVED MY CAR TO A DIFFERENT PARKING SPOT, TURNED CAR OFF. WHEN I RESTARTED IT THE POWER STEERING WENT OUT AND HAS BEEN EVER SINCE. I WAS QUOTED AT 1800 TO GET IT FIXED BY DEALERSHIP. *TR
Steering, Power train, Electrical system, Nov 5, 2014
SHAME ON YOU FORD! HARD WORKING MIDDLE CLASS FAMILY PURCHASED A 2010 FORD FUSION FOR OUR SON TO USE WHILE HE'S IN COLLEGE. WHILE DRIVING THE CAR ON 1-95 THE CHECK ENGINE LIGHT CAME ON AND ALSO SERVICE POWER STEERING. THE STEERING WHEEL LOCKED AND THE CAR WAS IMPOSSIBLE TO DRIVE LUCKILY IT WAS A WEEK DAY SO WE WERE ABLE TO FIND A FORD DEALERSHIP. WELL THEY TOLD US IT WAS A EVAP PUMP $340, THEY RESET THE POWER STEERING SENSOR AND THOUGHT THEY FIXED IT. FEW DAYS LATER THE SAME THING HAPPENED AGAIN. ANOTHER MECHANIC TOLD US IT WAS UNEVEN TIRE PRESSURE THAT SET THE SENSORS OFF THE CAR DROVE FOR AN HOUR AND THE SENSORS WENT OFF AGAIN.THERE SHOULD BE A RECALL TOO MANY PEOPLE ARE HAVING THIS PROBLEM. THIS IS HORRIBLE FORD SO MANY FAMILY'S RELY ON YOUR CARS FOR THE SAFETY OF THEIR FAMILY! I WILL NEVER BUY FORD AGAIN! POWER STEERING WARNING MESSAGE AS THE FAILURE OCCURRED AGAIN . TOOK THE CAR TO ANOTHER FORD DEALERSHIP AND NOW I WAS TOLD THE FRONT AXLE HAS TO BE REPLACED $2300. MONEY PIT!! THIS SHOULD NOT BE HAPPENING TO A 2010 CAR WITH 48000 MILES ON IT. *TR
Power train, Oct 1, 2014
ON JUNE 12TH 2013 MY 2010 FORD FUSION LOST ALL POWER WHILE I WAS DRIVING. THIS OCCURRED AT APPROXIMATELY 35 MPH. TOTAL MILES ON VEHICLE 50008. THE VEHICLE WAS UNABLE TO DRIVE AND I WAS FORCED TO TOW THE CAR. IT WAS TOWED TO A LOCAL FORD DEALERSHIP. THE DEALERSHIP INFORMED ME THE THROTTLE BODY WAS DEFECTIVE. I WAS INFORMED THAT THIS PART WAS NOT COVERED UNDER THE DRIVE TRAIN WARRANTY. THE COST OF THIS WAS OUT OF POCKET AT THIS POINT. PARTS AND LABOR TOTALING $409 PAID IN FULL AT THE DEALERSHIP. I WAS TOLD BY FORD REPRESENTATIVE AT THE DEALERSHIP TO KEEP THE RECEIPT FOR A POTENTIAL AND LIKELY RECALL. UNDER FORDS ?CUSTOMER SATISFACTION PROGRAM? THEY SUPPOSEDLY MAILED OUT LETTERS TO AFFECTED CUSTOMERS IN EARLY 2014 FOR WARRANTY EXTENSIONS AND POTENTIAL REFUNDS. HOWEVER I DIDN'T RECEIVE ANYTHING FROM FORD EVEN THOUGH THEY HAD MY CORRECT MAILING ADDRESS AND PHONE NUMBER. FORD WAS AWARE OF MY WARRANTY CLAIM AT THE TIME AS I CONTACTED THEM BY PHONE ON 06/13/2013. ON 10/01/2014 I CONTACTED FORD MOTOR COMPANY VIA PHONE AFTER I READ A NEWS ARTICLE ABOUT THE ?CUSTOMER SATISFACTION PROGRAM". I WAS INFORMED AT THIS POINT BY A CSR AND A SUPERVISOR THAT THEY COULD NO LONGER HELP ME BECAUSE DEADLINE DATE FOR REFUNDS WAS 07/31/2014. I FEEL THIS IS COMPLETELY UNFAIR TO ME THE CONSUMER. I WAS FORCED TO PAY OUT OF POCKET FOR A DEFECTIVE PART THAT FORD WAS COMPLETELY AWARE OF EVEN BEFORE MY ISSUE. THIS IS A MAJOR SAFETY ISSUE FOR FORD. WHEN THE INCIDENT OCCURRED I WAS DRIVING IN TRAFFIC AND LOST ALL POWER TO MY VEHICLE. LUCKILY I WAS ONLY TRAVELING ROUGHLY 35 MPH AND WAS ABLE TO PULL OVER SAFELY. I CAN ONLY IMAGINE THE RESULTS IF I WAS DRIVING ON A MAJOR HIGHWAY. I WOULD LIKE TO FILE A COMPLAINT TOWARDS FORD MOTOR COMPANY FOR SAFETY CONCERNS WITH THE DEFECTIVE THROTTLE BODY AND THE POOR CUSTOMER SERVICE THAT WAS PROVIDED TO ME. *TR
Power train, Wheels, Fuel/propulsion system, Sep 29, 2014
I HAVE HAD THIS CAR FOR 2 YEARS NOW. I FIRST HAD ISSUES WITH THE THROTTLE BODY AND MY CAR SHUTTING OFF AT INTERSECTIONS AND HAD THAT REPLACED WITHIN A YEAR OF BUYING THE CAR. I HAVE BEEN HAVING ISSUES WITH THE TRANSMISSION SLIPPING BETWEEN 1ST AND 2ND GEAR FOR ALMOST A YEAR NOW. I FIRST HAD SEALS REPLACED. THE SECOND TIME I HAD MY CV JOINT BOOTS REPLACED AND FOUND OUT THEY ARE WEARING OUT THE SEALS THAT ARE CAUSING TRANSMISSION LEAKS. THE CAR IS IN THE SHOP FOR THE 3RD TIME BECAUSE OF THE SAME TRANSMISSION LEAKS AND DIFFICULT SHIFTING BETWEEN 1ST AND 2ND GEAR AND WILL MOST LIKELY BE GETTING A NEW TRANSMISSION BECAUSE THE CV JOINTS AND SEALS HAVE FAILED AGAIN WITHIN THE 3 MONTHS OF BEING REPLACED. *TR
Power train, Sep 27, 2014
RECEIVED A LETTER A COUPLE MONTHS AGO TO GET THE PCM UPDATED ON MY VEHICLE. AND I HAVE MUCH PRIDE IN MY VEHICLE AND TRY TO TAKE GOOD CARE OF IT, BECAUSE IT'S MY FIRST ONE I'VE EVER PURCHASED. SO I TAKE IT TO THE FORD SERVICE CENTER WITHIN 24HRS OF THE FIRST DAY I NOTICED THE WRENCH COMING ON. BUT, IT HAS BEEN SOME TIME NOW AND MAYBE TWO AND A HALF WEEKS AGO THE 'WRENCH LIGHT' HAS STARTED TO COME BACK ON AND IT HAS BEEN NOTHING BUT HAVOC.. MY VEHICLE WILL DO A SLIGHT JERK ONCE THIS HAPPENS AND I TRY TO GET TO SOMEWHERE I CAN PULL OVER SAFE BECAUSE WHEN THIS HAPPENS IF I CONTINUE DRIVING THE RPM WILL SLIGHTLY GO OVER WHERE IT WAS WHEN THE CAR WAS DRIVING NORMALLY. NOW WHEN THIS HAPPENS AND I PULL OVER, 9 TIMES OUT OF 10 WHEN I DECIDE TO START THE CAR, THE WRENCH IMMEDIATELY ILLUMINATES AFTER PUTTING THE CAR IN GEAR AND PULLING OFF. SOMETIMES THE CAR WILL CRANK AND IMMEDIATELY SHUT OFF. SOMETIMES IT WILL NOT ILLUMINATE OR SHUT OFF BUT WHEN I PUT THE CAR IN GEAR AND PULL OFF, BUT, I WILL HAVE A ROUGH TAKE OFF OR IT WILL SHUT OFF IN THE MIDST OF DRIVING. *TR
Power train, Sep 17, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FIFTH AND SIXTH GEAR SLIPPED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Engine, Fuel/propulsion system, Sep 10, 2014
MY VEHICLE SUFFERED THE FORD CUSTOMER SATISFACTION PROGRAM FOR THROTTLE BODY FAILURE. THE VEHICLE WILL IDEL ROUGH THERE WILL BE A SURGE AND THEN THE VEHICLE WILL GO INTO "LIMP HOME MODE" . THIS HAPPENED WHILE TURNING AT LIGHTFROM A STOP. THE VEHICLE ACCELERATED THEN HESITATED THE A COMPLETE LOSS OF POWER WITH THE ENGINE LIGHT COMING ON. ATT HAT POINT THE CAR WAS IN "LIMP HOME MODE" THE THROTTLE POSITION SENSOR INSIDE THE THROTTLE BODY WAS THE PROBLEM. CONTACTED FORD AND MY VEHICLE IS NOT COVERED UNDER THEIR CUSTOMER SATISFACTION PROGRAM WHICH EXTENDED THE WARRANTY ON OVER 1 MILLION FOR VEHICLES. I BELIEVE FORD NEEDS TO EXTEND THIS "CSP" TO A LARGER RANGE OF VIN NUMBERS AND ASSEMBLY PLANTS. *TR