2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, Engine, Sep 10, 2014
CAR LOST POWER AT 70 WHILE ON CRUISE ON THE HIGHWAY LOST SPEED AND DROPPED DOWN TO 40, WENT INTO LIMP MODE CHECK ENGINE LIGHT CAME ON SCANNED CAR CODE P2119 PRESENT FORD REPLACED (NO CHARGE) THROTTLE BODY AND MOTOR ASSEMBLY UNDER A CUSTOMER SATISFACTION PROGRAM 13B17. *TR
Power train, Sep 9, 2014
WAS DRIVING ON A BUSY CITY STREET WHEN THE CAR SUDDENLY LOST POWER. NO RESPONSE WHEN I GAVE IT GAS. TURNED ON HAZARD LIGHTS, TURNED OFF ENGINE. RESTARTED ENGINE, PUT IN DRIVE, TRIED TO MOVE - IT SHOOK VIOLENTLY AND NOISILY. WITH NO SHOULDER TO STREET, I WAS STRANDED IN TRAFFIC LANE UNTIL TOWTRUCK ARRIVED. HAD TO GO TO FORD DEALERSHIP, WHERE THEY PERFORMED "FIELD SERVICE ACTION 13B17." SERVICE ORDER SAID "REPLACE THROTTLE BODY AND REFLASH PCM." SINCE THEY DID NOT CHARGE FOR THE REPAIR, I ASKED IF THERE IS A RECALL ON THIS ISSUE. THE TECHNICIAN SAID THERE WAS A RECALL FOR RECALIBRATION OF THE PCM, BUT WITH A FIELD SERVICE ACTION THEY ONLY REPLACE THE THROTTLE BODY IF IT FAILS. INTERNET RESEARCH, INCLUDING THIS SITE, REVEALED THAT FORD WAS AWARE OF A THROTTLE BODY PROBLEM BUT RESPONDED ONLY BY EXTENDING THE WARRANTY ON IT. THE COMPANY CLAIMED THAT IN THE EVENT OF A PROBLEM, THE CAR WOULD GO INTO "LIMP HOME MODE." WHATEVER THAT MEANS, MY EXPERIENCE WAS THAT THE CAR SUDDENLY STOPPED IN TRAFFIC. HAD I BEEN ON AN INTERSTATE, PEOPLE MIGHT HAVE BEEN KILLED. AND I SEE, FROM THE HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM, THAT IT HAS INDEED HAPPENED ON MAJOR HIGHWAYS AND AT HIGH SPEEDS. IT IS UNCONSCIONABLE FOR FORD TO IGNORE A KNOWN SAFETY PROBLEM SUCH AS THIS UNTIL AFTER AN INCIDENT. UPON FURTHER INQUIRY, THE SERVICE WRITER AT THE DEALERSHIP CLAIMED THAT THERE IS NOW A RECALL FOR THE THROTTLE BODY PROBLEM, THAT THE NOTICES WERE "JUST SENT OUT" AND I JUST HAPPENED TO ARRIVE BEFORE GETTING ONE. AS YOU KNOW, AS OF TODAY, SEPTEMBER 9, 2014, THERE IS NO SUCH RECALL SHOWN ON THE FORD SITE (COULD NOT FIND ANY RECALL INFO) OR THE NHTSA SITE. A VEHICLE'S STOPPING DEAD WITHOUT WARNING IS A SERIOUS SAFETY HAZARD. WHY ARE THE AFFECTED VEHICLES NOT BEING RECALLED? *TR
Power train, Electrical system, Engine, Sep 7, 2014
TOOK CAR IN TO TROPICAL FORD IN ORLANDO FOR DRIVEABILITY RECALL. THEY CLAIMED TO REPROGRAM THE PCM. NOW ON SEPT. 6 THE CAR IS LOSING POWER AND STALLING OUT. ALSO THE WRENCH ICON IS SHOWING ON THE DASH WHICH IN THE MANUAL STATES THE ISSUE IS THE THROTTLE CONTROL/TRANSMISSION. I WILL HAVE THE CAR TOWED BACK TO THE DEALER SEPT. 8 TO HAVE REPAIRED. I SUSPECT IS ETB CONNECTIVITY PROBLEM, A LOT OF SIMILAR COMPLAINTS/RECALL REPAIRS ONLINE. *TR
Power train, Aug 30, 2014
WHILE DRIVING AT FREEWAY SPEED MY CAR COMPLETELY LOST ACCELERATION AND STARTED SHAKING AND JERKING (SURGING OUT OF CONTROL). THERE WAS NO THROTTLE RESPONSE AND CONTROL OF THE VEHICLE WAS GREATLY DIMINISHED. THIS SITUATION COULD LEAD TO FATAL CRASH AT HIGHWAY SPEED IN TRAFFIC. LUCKILY I WAS ABLE TO ROLL TO A STOP ON THE SHOULDER AND GET THE CAR TOWED HOME. *TR
Power train, Aug 19, 2014, crash
I PARKED MY CAR ON A SLIGHT INCLINE. I GOT OUT, LIKE I HAVE DONE MANY TIMES, PUT MY CAR IN PARK. I LEFT THE ENGINE RUNNING AND WAS OUT GETTING MY DOG SOME WATER, PLACED THE WATER ON THE DECK AND TURNED TO GET IN MY CAR, I HEARD THIS POP OF A SOUND AND MY CAR STARTED ROLLING BACKWARD. IT STAYED ON THIS GOOD ROAD I HAD INTO MY GARDEN, GOING BACKWARD, I TRIED TO GET IN THE CAR AND STOP IT, BUT THE ANGLE OF ENTRY AND SPEED KEPT ME FROM DOING THAT. IT THEN TOOK A PATH OFF THE ROAD AND I WATCHED AS IT VANISHED INTO A GULLY, ABOUT 8 TO 12 FEET DEEP. IT COST ME APPROX $3800.00 TO REPAIR, PLUS RENTAL, PLUS WRECKER, PLUS CHECKING THE UNDER BODY AND TIRES, WHEELS. I WAS TOLD THAT THE GEARS HAD JUMPED LOOSE. IT WAS A HORROR SHOW, PLUS COSTLY, AND I WAS VERY LUCKY THAT IT WENT IN THE GULLY, INSTEAD OF THE YARD NEXT TO MY PROPERTY WHERE THREE KIDS WERE PLAYING. I HAVE HEARD OTHER SIMILAR STORIES, WHAT HAS OR IS BEING DONE TO CORRECT THIS PROBLEM?
Power train, Aug 19, 2014
VEHICLE RECEIVED UPDATED SOFTWARE IN 2010 FOR THE TRANSMISSION VIA THE RECALL. CONTINUED WITH THE SAME PROBLEM OF SHIFTING FROM PARK TO DRIVE AND AT HIGHER SPEEDS THE TRANSMISSION WAS SLIPPING. TOOK IT TO THREE SEPARATE DEALERS AND FINALLY THEY DID A VISUAL AND DISCOVERED THE TRANSMISSION WAS FRIED!!!! THERE WEREN'T ANY CODES OFF AT THE TIME EITHER. HAD TO GET A NEW TRANSMISSION IN 2011. PROBLEM STILL WAS OCCURRING, BUT NOT AS SEVERE. PROBLEM NOW IS IT'S GETTING WORSE AGAIN. TOOK IN CAR AGAIN AND WAS CHARGED 100 DOLLARS FOR A THEM TO CHECK IT AND NO CODES AND THEY SAY NO PROBLEM. I DO HAVE A PROBLEM. IT'S AN INTERMITTENT THING THAT I CAN'T DUPLICATE SPOT ON ALL OF THE TIME. I'M FRUSTRATED AND SCARED TO DRIVE THIS THING. ON TOP OF THAT THE DEALER HAS HAD THE CAR FOR 5 DAYS WITHOUT A RENTAL. FRUSTRATED THAT THEY RECALLED THE CAR FOR THE PROBLEM, BUT WITH THE SAME PROBLEM THEY CHARGE ME FOR LOOKING AT IT. SHOULDN'T HAVE TO GET A NEW TRANSMISSION EVERY 30,000 MILES. PLEASE ADVISE ON WHO TO CONTACT TO GET THIS RESOLVED. *TR
Power train, Engine, Aug 14, 2014
JUST AFTER STARTING THE CAR AND PULLING OUT TO DRIVE, THE WRENCH LIGHT COMES ON....THEN WHILE DRIVING THE ACCELERATION STOPS AND GOES TO 20 MILES PER HOUR OR LESS, THEN KICKS IN AND ACCELERATES AND DOES THE SAME THING AGAIN....I PULL OVER AND TURN OFF THE CAR, START THE CAR AGAIN, THE WRENCH LIGHT GOES OUT THEN THE CAR OPERATES NORMALLY. TOOK IT TO MCFARLAND FORD IN EXETER NH, AFTER READING INFORMATION ABOUT THROTTLE BODY MALFUNCTION. WAS DOING THE EXACT THING EVERYONE ELSE SAID THEIR CAR WAS DOING. WAS TOLD THAT THERE WAS A RECALL DUE TO THROTTLE BODY AND TO BRING THE CAR IN AT NO COST....COMPANY EXTENDED WARRANTY TO 10 YEARS OR 150,000 MILES. WHILE IT WAS THERE BEING "FIXED", THE MANAGER SAID HE COULDN'T COME UP WITH THE CODE FOR THE THROTTLE BODY, BUT A CODE THAT IS RELATED TO THE THROTTLE BODY CAME UP AND IS ABLE TO REPLACE THE THROTTLE BODY IF ANYTHING RELATED TO THROTTLE BODY COMES UP, SO HE REPLACED THE THROTTLE BODY. THE MANAGER PROCEEDED TO SAY IF THE WRENCH LIGHT COMES BACK ON, WE WOULD NEED TO BRING IT IN AGAIN BUT THIS TIME IT WILL COST. WELL, THE WRENCH LIGHT JUST CAME BACK ON AGAIN, TWO DAYS AFTER IT WAS "FIXED". *TR
Power train, Aug 12, 2014
I HAD JUST WENT THRU A GREEN LIGHT AND MY CAR FELT LIKE SOMEONE HAD A ROPE TO THE BACK OF IT AND WAS PULLING ME BACK AS I WAS TRYING TO ACCELERATE. I THEN NOTICED THE WRENCH LIGHT ON. I MADE IT TO WORK AND WHEN I WAS BACKING IN TO MY PARKING SPACE I FELT IT TUG AGAIN. WHEN I GOT INTO WORK, I GOOGLED THE PROBLEM AND THIS IS WHAT I CAME UP WITH. MY CAR BARELY HAS 60,000 MILES ON IT AND HAS BEEN A GREAT CAR AND I'M HOPING THIS DOESN'T COST ME ALOT OF MONEY TO FIX. *TR
Power train, Aug 4, 2014
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AND STALLED. THE CONTACT STATED THAT THE VEHICLE WOULD POWER ON BUT WAS UNABLE TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Fuel system, Gasoline, Power train, Aug 3, 2014
I WAS DRIVING AT 35 MPH WHEN I LOST THE THROTTLE. THE ENGINE KEPT RUNNING BUT WITHOUT ACCELERATION. I PULLED INTO A PARKING LOT RESTARTED AND CONTINUED. THE NEXT DAY WHILE DRIVING 55 MPH AT THE INTERSECTION OF TWO MERGING EXPRESSWAYS THE THROTTLE STOPPED WORKING. I WAS ABLE TO STOP IN THE VEE JUST AS THE EXPRESSWAYS MERGED. IT WAS EXTREMELY DANGEROUS. HAD IT HAPPENED 200 YARDS AHEAD I MAY HAVE BEEN STUCK IN THE MIDDLE LANE OF THE ROAD. FORD FIXED THE PROBLEM BUT I AM AFRAID THAT AN INEXPERIENCED DRIVER COULD HAVE HAD A FATAL ACCIDENT. THIS IS TOO DANGEROUS AN OCCURRENCE NOT TO HAVE A RECALL. *TR
Power train, Engine, Jul 31, 2014
THIS CAR HAS CONTINUALLY HAD MULTIPLE PROBLEMS. WE BOUGHT THE CAR IN APRIL OF 2012 AND LESS THAN A YEAR LATER WE WERE TOLD WE NEEDED A NEW TRANSMISSION AFTER WE BEGAN LOSING POWER DURING OPERATION (A SERIOUS SAFETY CONCERN!). THE CAR STALLS OUT, THE WRENCH LIGHT (AND SOMETIMES THE ENGINE LIGHT) COMES ON AND THE CAR LOSES POWER AND SHAKES. TWO TRANSMISSIONS LATER, THE PROBLEM STILL PERSISTS. HAPPENING AGAIN YESTERDAY (A WEEK AFTER WE HAD A NEW TRANSMISSION PUT IN). THERE IS NO CODE FOR THE DEALER TO RECOGNIZE. THE ONLY THING WE KEEP GETTING FROM THIS CAR IS THE STRESS OF FAILURE AND SERIOUS SAFETY CONCERNS. *TR
Power train, Electrical system, Engine, Jul 29, 2014
VEHICLE BROKE DOWN LAST EVENING, STALLED WITH WRENCH LIGHT AND ENGINE LIGHT WHILE DRIVING IN TRAFFIC. WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD AND HAVE VEHICLE TOWED TO DEALERSHIP. DEALER HAS DIAGNOSED FAULTY ELECTRONIC SIGNAL IN THE THROTTLE BODY. DEALER HAS OFFERED TO REPLACE THE THROTTLE BODY FOR $397. (NOTE: MAFS WAS REPLACED IN THIS VEHICLE IN JANUARY, 2010, ONLY A COUPLE OF WEEKS AFTER I BOUGHT IT -- NOT SURE IF THAT IS RELEVANT OR NOT.) FORD CURRENTLY HAS CUSTOMER SATISFACTION PROGRAM #13N03 FOR EXTENDED WARRANTY COVERAGE ON THROTTLE BODIES FOR OTHER 2010 FUSIONS, BUT THEY INFORMED ME THAT MY VEHICLE WAS NOT INCLUDED IN THIS PROGRAM. PERHAPS IT WOULD BE WISE FOR FORD TO TAKE A SECOND LOOK TO DETERMINE IF THEIR CURRENT CUSTOMER SATISFACTION PROGRAM NEEDS TO BE EXPANDED? *JS
Power train, Jul 29, 2014
THE FIRST TIME IT HAPPENED, I HAD JUST REVERSED OUT OF DRIVEWAY, PUT VEHICLE INTO DRIVE AND NOTHING HAPPENED WHEN I PRESS THE GAS PEDAL....WITH 10 YEAR OLD DAUGHTER IN CAR. FAIRLY BUSY STREET, TRAFFIC COMING BOTH WAYS, MANAGED TO LIMP TO SIDE OF ROAD WITH FLASHERS ON. QUICK SCAN OF DASH SHOWED A WRENCH SHAPED WARNING LIGHT. CHECKED OWNERS MANUAL, SHUT CAR OFF, BACK ON, SEEMED TO CORRECT ITSELF.2 OR 3 DAYS LATER, WIFE WAS DRIVING CAR, BUSY AREA NEAR LOCAL MALL WHEN SAME THING HAPPENED, TOLD HER TO TURN VEHICLE OFF, WAIT A MINUTE A RESTART, AGAIN PROBLEM SEEMED TO RESOLVE ITSELF. AFTER THAT, REMEMBERED I HAD GOTTEN A LETTER FROM FORD, FOUND IT AND TO MY "SURPRISE" IT WAS A CUSTOMER SERVICE PROGRAM 13B17, RE: THROTTLEBODY ISSUES. HAD "RECOMMENDED" SERVICE, REPROGRAMMING OF PCM, THAT WAS JULY;Y 11, 2014 DROVE FINE FOR A COUPLE OF WEEKS, BUT HAS HAPPENED AGAIN WITH AN ALARMING FREQUENCY. TODAY ALONE, HAD TO STOP, RESTART VEHICLE 3 TIMES DURING WHAT SHOULD HAVE BEEN A 10 MINUTE RIDE, WHICH TO ABOUT 30 MINUTES. FORD NEEDS TO OWN THIS PROBLEM BEFORE SOMEONE IS KILLED! *JS
Power train, Engine, Fuel/propulsion system, Jul 27, 2014
I WAS DRIVING ON AN INTERSTATE GOING 65 MPH WHEN MY GAS PEDAL STOPPED WORKING, IT WOULD NOT MAKE MY CAR ACCELERATE. THE RPMS DROPPED DOWN TO 1000-1500 AND MY CAR IMMEDIATELY STARTED TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND AS I SLOWED DOWN THE CAR JUMPED AND ACTED LIKE IT WAS STALLING OUT. THE WRENCH LIGHT ON THE DASH ALSO ILLUMINATED. I PUT THE CAR IN PARK AND LET THE CAR RUN FOR ABOUT 1O MORE MINUTES BEFORE IT STALLED OUT.THINKING THAT MY CAR WAS BROKEN DOWN AND I WAS GOING TO HAVE TO GET IT TOWED. BEFORE I CALLED FOR A TOW I RESTARTED THE CAR AND WHEN I DID, IT RAN FINE. *JS
Fuel system, Gasoline, Power train, Vehicle speed control, Jul 26, 2014
I WAS DRIVING ON AN INTERSTATE GOING 70+ MPH WHEN MY GAS PEDDLE STOPPED WORKING, IT WOULD NOT MAKE MY CAR ACCELERATE. THE RPMS DROPPED DOWN TO 1000-1500 AND MY CAR IMMEDIATELY STARTED TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND AS I SLOWED DOWN THE CAR JUMPED AND ACTED LIKE IT WAS STALLING OUT. THE WRENCH LIGHT ON THE DASH ALSO ILLUMINATED. I PUT THE CAR IN PARK AND TURNED OFF THE IGNITION, THINKING THAT MY CAR WAS BROKEN DOWN AND I WAS GOING TO HAVE TO GET IT TOWED. I THOUGHT TO RESTART THE CAR AND WHEN I DID, IT RAN FINE. UNTIL 3 DAYS LATER WHEN IT REPEATED THE SAME SYMPTOMS, 3 TIMES IN ONE DAY. IT HAS NOW BEEN A WEEK AND I HAVE HAD COUNTLESS TIMES WHERE THIS HAS HAPPENED, MANY TIMES ON THE INTERSTATE, OR BUSY ROADS. JUST TODAY IN A 2 MILE STRETCH THIS HAPPENED 4 TIMES! *TR
Power train, Jul 22, 2014
WRENCH LIGHT WENT ON IN 2010 FORD FUSION V6 SEL. VEHICLE HAD TROUBLE ACCELERATING WHEN GAS PEDAL WAS PUSHED. RPM'S WERE SPORADIC AND TRANSMISSION WAS NOT PROPERLY FUNCTIONING. FELT LIKE GEARS WERE JUMPING BACK AND FORTH. CAR WAS JERKY AND WOULD ONLY ACCELERATE A LITTLE IF PEDAL WAS PUSHED ALL THE WAY DOWN. WHEN I GOT VEHICLE HOME I TURNED OFF THE CAR AND LEFT FOR ABOUT AN HOUR. I STARTED VEHICLE AGAIN AND LIGHT WAS OFF AND RODE FINE. *TR
Power train, Electrical system, Service brakes, Jul 22, 2014
I WAS DRIVING ON THE INTERSTATE THE WRENCH LIGHT CAME ON N THE CAR KINDA JUST GOT STUCK IN MOTION SOMEONE ALMOST SLAMMED IN THE BACK OF ME IT JERKED WON'T KEEP GEARS AFTER I TOOK IT TO THEM THEY SAID THEY WON'T FIX IT AND MADE IT WORSE AND THERE ARE RECALLS ON ALL THE STUFF THAT'S GOING WRONG WITH MY CAR AND THEY MISDIAGNOSED WHAT WAS WRONG WITH IT I WILL N EVER PURCHASE FROM FORD AGAIN! *TR
Power train, Electrical system, Vehicle speed control, Jul 22, 2014
WHEN I PURCHASED THE VEHICLE AT 43,000 MILES A CHECK FUEL FILL INLET WARNING APPEARED. I MAIN TENDED THE INLET SYSTEM AND THE WARNING AND CHECK ENGINE LIGHT WOULD DISAPPEAR. AS TIME WENT ON I NOTICED THAT WHEN I WOULD MERGE ONTO A BUSY HIGHWAY, MY CAR WOULD BARELY MOVE. I HAVE COME VERY CLOSE TO DEATH AND CAUSING OTHERS INJURIES BECAUSE OF THIS. I HAD THE THROTTLE BODY CHECKED AFTER THE RECALL AND THE MECHANIC SAID THAT THE THROTTLE WASN'T THE ISSUE. A P0456 APPEARED AND THAT MEANS A SMALL EVAPORATE LEAK. I ASKED THE DEALERSHIP IF THEY PERFORMED A SMOKE TEST AND HE SAID NO. AFTER PAYING 90$ FOR A DIAGNOSTIC FEE THAT WASN'T PERFORMED ACCORDINGLY TO THE TAB BULLETIN, I BECAME VERY ANGRY AND FRUSTRATED WITH FORD. EVERY IME I SWITCH GEARS OR EVEN ACCELERATE MY CAR JERKS SO HARD THAT I HEAR WHAT IS MY ENGINE OR TRANSMISSION LOUDLY SHIFTING. THIS PAST WEEK MY CAR WON'T START. IT TAKES 15-20 SECONDS TO TURN ON. AFTER SOMEONE JUMPED THE VEHICLE WHEN I WAS STUCK AT WORK, MY CHECK ENGINE LIGHT DISAPPEARED, MY SYNC AND VOICE FEATURED DISAPPEARED, AND NOW I CAN'T EVEN CHARGE MY PHONE! ALSO, THE AIR CONDITIONER QUIT WORKING AS WELL. I FEEL AS THOUGH ALL OF THE CARS FUNCTIONS ARE DELETING THEMSELVES FROM THE CAR. I DO NOT FEEL SAFE IN THIS VEHICLE AND I CANNOT CONTINUE TO WORK BECAUSE OF IT. HOW CAN I PAY FOR AN EXPENSIVE REPAIR WHEN I CAN'T DRIVE TO MAKE THE MONEY? I TAKE VERY GOOD CARE OF THE VEHICLE AND DO NOT FEEL FINANCIALLY RESPONSIBLE FOR THIS POORLY MANUFACTURED CAR. THEY NEED TO RECALL THE 2010 FORD FUSION BEFORE SOMEONE GETS HURT OR EVEN SOMETHING WORSE. *TR
Power train, Electrical system, Fuel/propulsion system, Jul 22, 2014
WHILE DRIVING ON THE HIGHWAY THE ACCELERATOR SUDDENLY STOPPED WORKING AND HAD TO PULL OVER IN HIGH SPEEDS WHEN MY VEHICLE COULD NOT ACCELERATE. WAS TOWED AND AUTOBODY SHOP FOUND THAT THE CAR WAS IN "LIMP MODE". ENGINE CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM (TAC) STUCK OPEN. DIAGNOSIS SHOWS AN INTERNAL FAULT WITH THROTTLE POSITION SENSOR CIRCUIT. *TR
Power train, Engine, Fuel/propulsion system, Jul 21, 2014
CAR STALLED ALL OF A SUDDEN TRAVELING 70 MPH IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. THE THROTTLE WENT INTO LIMP MODE AND I WAS FORCED TO ABRUPTLY PULL OFF TO THE SIDE OF THE ROAD WHERE THE CAR SPUTTERED WITH THE WRENCH LIGHT ON THE DASH. I STARTED THE CAR AGAIN, THE WRENCH LIGHT WENT AWAY AND THE ENGINE STARTED PROPERLY. I DIAGNOSED THE COMPUTER SYSTEM AND GOT TWO CODES, P2111 AND P2112. THE THROTTLE BODY IS GETTING STUCK OPEN AND STUCK CLOSED CAUSING THE CAR TO GO INTO LIMP MODE. THIS IS VERY DANGEROUS FOR ANYONE TRAVELING ON A BUSY ROAD AND COULD DEFINITELY CAUSE INJURY IF SOMEONE IS UNABLE TO REACT TO THE SITUATION DUE TO THEIR CAR BEING INOPERABLE. *TR
Power train, Jul 20, 2014
AFTER LETTING THE CAR SIT OVER NIGHT, THE TRANSMISSION FLARED FOR THE FIRST FEW SHIFTS. THE CAR THEN BECOMES A BIT JERKY WHEN SHIFTING GEARS.. *TR
Engine and engine cooling, Power train, Jul 15, 2014
I WAS DRIVING MY FUSION DOWN A 45 MPH LOCAL ROAD WHEN IT STARTED SHAKING AND THE ACCELERATOR STOPPED WORKING. I PULLED OVER THE SIDE OR THE ROAD, STOPPED THE CAR, TURNED OFF THE ENGINE, AND REMOVED THE KEY. I WAITED A MINUTE THEN RESTARTED THE ENGINE. WHEN I STARTED ACCELERATING THE CAR WAS JERKING. I GOT AROUND FIVE MILES AND THE ACCELERATOR STOPPED WORKING AGAIN. I REPEATED TURNING OFF THE ENGINE, WAITING, THEN STARTING BACK UP AND WITHIN THE MINUTE IT STOPPED WORKING AGAIN. THIS HAPPENED A TOTAL OF TWO MORE TIMES. I MANAGED TO GET HOME AND CALL THE DEALERSHIP. I LET THE CAR SIT FOR AN HOUR THEN DROVE IT TO THE FORD DEALERSHIP WITH NO ISSUES. I HAVE YET TO HEAR BACK FROM THEM. BUT I SEE THAT THERE ARE MULTIPLE FORD OWNERS WITH SIMILAR ISSUES. *TR
Engine and engine cooling, Power train, Jul 14, 2014
I WAS DRIVING HOME FROM WORK, GOING APPROXIMATELY 60MPH, ALL OF A SUDDEN, A WRENCH SERVICE LIGHT POPPED ON THE DASH, AND I WAS UNABLE TO PRESS MY GAS PEDAL. I HAD THE PEDAL TO THE FLOOR, AND I HAD NO POWER. I JUST ROLLED TO A STOP.. I TURNED THE CAR OFF, AND WHEN I TURNED IT BACK ON, THE PROBLEM WITH GONE. THE SAME PROBLEM HAPPENED AGAIN TWO DAYS LATER. PLEASE ISSUES A RECALL FOR THIS, AS I'VE READ THOUSANDS OF COMPLAINTS OF FUSION OWNERS WITH THE SAME PROBLEM. *TR
Power train, Engine, Jul 12, 2014
DRIVING DOWN HIGHWAY AND CAR SPUTTERS AND ENGINE BRAKES. ALMOST REAR ENDED. TOOK TO DEALERSHIP AND THEY SAID IT WAS A BAD THROTTLE BODY. LOOKED UP ISSUE AND FOUND THE IS ALREADY A RECALL FORD WARRANTY PROGRAM NUMBER 13N03 BUT DEALERSHIP STATED MY CAR IS NOT COVERED. CALLED FORD THEY ALSO SAID MY CAR IS NOT COVERED. MY 2010 FORD FUSION SPORT HAS THEY SAME ISSUES AS CARS COVERED UNDER WARRANTY PROGRAM BUT IS NOT COVERED UNDER SAID PROGRAM. DEALERSHIP HAD TO REPLACE THE THROTTLE BODY AT SIGNIFICANT EXPENSE TO MYSELF. MORE CARS ARE AFFECTED BY THIS PROGRAM AND RECALL SHOULD BE EXPANDED FOR THE SAFETY OF OTHER DRIVERS. *TR
Power train, Vehicle speed control, Engine, Jul 10, 2014
AS I PULLED OUT ONTO A BUSY STREET GOING TO WORK MY CAR WOULD NOT RESPOND TO GAS, I HAD THE PEDAL TO THE FLOOR WITH NO RESPONSE OTHER THAN A WEAK ATTEMPT AT A LURCH. I HAD TO PULL OVER (PARTIALLY OFF OF THE ROAD) INTO A NEIGHBOR'S YARD TO AVOID BEING HIT BY A LARGE TRANSPORT TRUCK COMING UP ON ME RAPIDLY. I PUSHED IT INTO A "TURNED AROUND" POSITION AND BETWEEN PUSHING AN THE LURCHING GOT BACK HOME. THE ROAD I WAS ON WAS TOO NARROW AND TOO BUSY TO JUST LEAVE IT. I HAVE A HISTORY OF BACK SURGERY AND THIS DID NOT HELP!!!! AFTER I GOT IT TO THE HILL NEAR MY HOME I COASTED IN STILL WITH NO RESPONSE TO THE GAS. THERE WAS AN ORANGE LIGHT ON WITH A WRENCH PICTURE. I LOOKED THIS UP ONLINE AND FOUND NUMEROUS SITES WITH OTHERS HAVING THE SAME PROBLEM WITH NO HELP FROM FORD! SOME WERE ACTUALLY REAR-ENDED ON THE INTERSTATES SO I WAS FORTUNATE IN THAT ASPECT! (SO FAR!) THERE IS NO RECALL ON THIS ISSUE AND IT SEEMS THAT FORD CANNOT DIAGNOSE IT UNLESS THE LIGHT IS CURRENTLY ON! THE CODE ERASES ONCE THE ENGINE IS TURNED OFF AND RESTARTED SO THEY "CANNOT" DIAGNOSE IT AND THEREFORE SEND US BACK OUT IN THE DEFECTIVE VEHICLE. THERE IS NO WARNING THAT THIS IS ABOUT TO HAPPEN AND THERE IS NO WAY TO "MOVE FAST" ENOUGH TO GET OUT OF THE WAY OF TRAFFIC. THIS COULD BE FATAL IN FAST MOVING THICK TRAFFIC WITH LARGER VEHICLES COMING UP FROM BEHIND AT SPEED LIMITS OF 70 MPH. THE CAR WILL NOT MOVE WHEN IT DOES THIS AND RPMS DO NOT GO ABOVE 1000RPM. ARE RECALLS ONLY DONE WHEN SOMEONE DIES? IF SO, I NEED TO TRADE THIS CAR IN ASAP! *TR