2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: power train
894 reports, newest first. Show all
Power train, Jun 29, 2014
EXPERIENCING TRANSMISSION PROBLEMS. IN ATTEMPTING TO GET UP TO 60 MPH ON A LOCAL 4 LANE HIGHWAY, THE VEHICLE HESITATED AND LURCHED WHEN ATTEMPTING TO CHANGE GEARS. THE VEHICLE CANNOT ACCELERATE SMOOTHLY AND REVS INCONSISTENTLY. THE VEHICLE EXPERIENCED SIMILAR ISSUES AT 30,000 MILES AND THE TRANSMISSION WAS OVERHAULED. *TR
Power train, Electrical system, Engine, Jun 29, 2014
FOR SEVERAL MONTHS THE VEHICLE HAS BEEN RANDOMLY SHUTTING OFF MID-DRIVE. FOLLOWED BY THAT THE CHECK ENGINE LIGHT AND A WRENCH LIGHT WOULD LIGHT UP. A WEEK AGO WE RECEIVED LETTER IN THE MAIL FROM FORD SAYING THAT OUR VEHICLE IS ELIGIBLE FOR NEW THROTTLE BODY SINCE THERE HAS BEEN ISSUES SINCE MANUFACTURED, WHICH PERFECTLY EXPLAINED OUR PROBLEM. WE TOOK IT TO FORD, WHERE THEY REPLACED THE THROTTLE BODY. HOWEVER, ONLY A WEEK LATER THE CAR IS BACK TO THE SAME THROTTLE BODY PART PROBLEM. ON SATURDAY, 6/28/14 AT AROUND 11:40PM THE CAR TURNS OFF MID-DRIVE RIGHT BEFORE I CROSS OVER A MAJOR INTERSECTION, RT 130 AND RT 30 IN COLLINGSWOOD, NJ AREA. I QUICKLY BRAKED AND TURNED THE ENGINE COMPLETELY OFF BEFORE I PASSED THE WHITE LINE. I SAT THROUGH AN ENTIRE GREEN AND RED LIGHT. ONCE THE LIGHT TURNED GREEN AGAIN, I STARTED THE CAR BACK UP AND PRESSED MY GAS PEDAL. THE CAR INSTANTLY TURNED OFF AGAIN, WHERE I WAS NOW CAUGHT IN THE INTERSECTION. THERE WAS NO MOMENTUM, SO I VERY SLOWLY COASTED THROUGH DURING THE GREEN LIGHT, YELLOW LIGHT, AND POSSIBLY SOME OF THE RED LIGHT. LUCKILY, I MADE IT THROUGH THE INTERSECTION OUT OF HARM, BUT I WAS AT A GREAT RISK OF GETTING T-BONED BY ONCOMING TRAFFIC ON A MAJOR STREET SUCH AS ROUTE 130 ESPECIALLY LATE AT NIGHT. OBVIOUSLY, THE NEW THROTTLES DO NOT FIX THE PROBLEM. I NO LONGER FEEL SAFE DRIVING THIS CAR AFTER THIS NEAR FATAL INCIDENT. IS FORD GOING TO WAIT UNTIL THERE IS FATALITIES FROM THIS MANUFACTURED MALFUNCTION BEFORE THEY ACT AND RECALL THIS MAKE AND MODEL? *TR
Engine and engine cooling, Power train, Jun 27, 2014
I WAS DRIVING TO GET LUNCH AND EXPERIENCED A COMPLETE LOSS OF POWER IN MY CAR AND SAY THE WRENCH LIGHT AND ENGINE LIGHT ILLUMINATE. I MANAGED TO PULL OFF THE ROAD AND AFTER LURCHING TO A STOP, I SHUT THE CAR OFF, WAITED A MOMENT AND STARTED IT AGAIN. AFTER PICKING UP MY LUNCH, THE SAME THING HAPPENED AND I BARELY GOT OFF THE ROADWAY. I PLUGGED A DIAGNOSTIC MACHINE INTO THE CAR WHICH INFORMED ME THAT THE THROTTLE BODY WAS "STUCK OPEN." *TR
Power train, Jun 20, 2014
GOING 70 MPH ON I-75 AND THE CAR ENGINE SUDDENLY SPUTTERS AND DROPS TO IDLE AT 1000 RPM. GAS PEDAL DID NOT WORK AND IT WAS LIKE THE CAR WENT INTO NEUTRAL ON ITS OWN. AFTER HAVING TO TRY TO GET TO THE SHOULDER WITHOUT GETTING HIT FROM BEHIND, I HAD TO PUT CAR INTO PARK AND RESTART THE IGNITION. THE CAR VIBRATED AND JERKED RIGHT BEFORE COMING TO A COMPLETE STOP. RESTARTING THE CAR CORRECTED THE ISSUE, AT LEAST FOR THE TIME BEING. PRETTY SCARY. *TR
Power train, Vehicle speed control, Engine, Jun 18, 2014
WE HAD BEEN DRIVING FOR 175 MILES ON THE HIGHWAY WITH THE CRUISE CONTROL SET. THE CAR SUDDENLY LOST POWER WITH NO WARNING AND STARTED SLOWING DOWN. THE SERVICE ENGINE LIGHT CAME ON AS DID THE SYMBOL OF A WRENCH. I PULLED OFF TO SHOULDER. THE CAR WAS IDLING VERY ROUGH. STEPPING ON THE GAS DID NOT RAISE THE ENGINE SPEED. I SHUT THE ENGINE OFF AND LOOKED UNDER THE HOOD. THERE WAS NOTHING OBVIOUSLY WRONG. I TRIED TO RESTART THE ENGINE. IT STARTED AND RAN JUST FINE. THE WARNING LIGHTS WERE OFF. ABOUT 16 MILES LATER THE SAME THING HAPPENED. THERE WAS A SMALL FORD DEALER A FEW MILES AWAY SO I TOOK IT IN. THE PERSON I SPOKE WITH WAS AWARE OF THIS ISSUE AND INDICATED THERE WAS A SERVICE BULLETIN ABOUT IT. APPARENTLY THE PROBLEM IS WITH THE THROTTLE BODY. THEY DID NOT HAVE ONE AVAILABLE. HE SAID THE CAR SHOULD ALWAYS RESTART AND WE SHOULD BE ABLE TO MAKE IT HOME. WE DROVE THE NEXT 300 MILES WONDERING WHAT WOULD HAPPEN. THE CAR WAS FINE FOR THE REST OF THE TRIP. WHEN WE GOT HOME I LOOKED THIS UP ON THE INTERNET AND FOUND COUNTLESS POSTINGS OF THE SAME ISSUE. IT IS OBVIOUSLY WELL KNOWN. GIVEN THIS, I THINK THERE SHOULD BE A RECALL. THIS IS VERY DANGEROUS. WE WERE ON VACATION (MYSELF, WIFE, CHILDREN) ON A RURAL HIGHWAY WHEN THE ENGINE FAILED THE FIRST TIME. A SEMI TRUCK WAS BEHIND US AND STARTED CATCHING UP FAST AS I DRIFTED OFF TO THE SHOULDER. THEY WERE BLOWING THE AIR HORN AT ME BECAUSE THERE WAS ANOTHER TRUCK COMING THE OTHER WAY AND HE COULD NOT MOVE OVER. *TR
Steering, Power train, Electrical system, Electronic stability control (ESC), Jun 11, 2014
I BOUGHT MY 2010 FORD FUSION SEL V6 WITH 12000 MILES AND DRIVE IT DAILY 120 MILES/DAY TO WORK. IT HAS 106,000 MILES NOW. LAST WEEK, FOR THE THIRD TIME, THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" INDICATORS FLASHED ON WHILE DRIVING 70 MPH AT NIGHT, USING CRUISE CONTROL. ARRIVED HOME SAFELY, NEXT MORNING, NO POWER STEERING. DROVE CAR TO FORD DEALERSHIP, WHO HOOKED IT UP TO DIAGNOSTIC MACHINE, AND CLEARED MESSAGES, POWER STEERING NOW FUNCTIONING AGAIN. THE SECOND TIME THIS OCCURRED THE DEALERSHIP LOOKED AT SOMETHING TO DO WITH THE WHEEL ON THE PASSENGER SIDE. I HAVE NOT USED CRUISE CONTROL WITH THIS CAR SINCE THE SECOND EPISODE, NEARLY A YEAR AGO. LAST WEEK, WHEN THE THIRD FAILURE OCCURRED, MY FRIEND WAS DRIVING THE CAR AND HAD ACTIVATED THE CRUISE CONTROL, AND I HAD WARNED HIM THAT I BELIEVED THERE WAS SOME RELATIONSHIP FACTOR WITH USING CRUISE CONTROL AND THE LOSS OF POWER STEERING. I DRIVE QUITE ROUGHLY, AGGRESSIVELY, AND HAVE HIT MANY BUMPS WITH NO LOSS OF POWER STEERING. DURING THE FIRST AND SECOND OCCURRENCE THE CRUISE CONTROL WAS ACTIVATED, A ROUGH SPOT WAS ENCOUNTERED, AND THE "SERVICE POWER STEERING NOW -ADVANCETRAC" MESSAGES CAME ON, WITH CONSEQUENTIAL LOSS OF POWER STEERING. NO MECHANICAL WORK SEEMS TO MATTER, ONLY EFFECTIVE ACTION IS CLEARING THE MESSAGES AND REESTABLISHING POWER STEERING BY HOOKING UP TO DIAGNOSTIC MACHINE. I BELIEVE IT IS A SOFTWARE GLITCH MAYBE INVOLVING A SENSOR. I AM NOT A MECHANIC. WILL THE RECALL/REPLACEMENT OF THROTTLE ASSEMBLY SOLVE THIS PROBLEM?? FORD NEEDS TO STEP UP AND RESPOND TO THIS PROBLEM. *TR
Power train, Engine, Jun 6, 2014
I NOTICED SEVERAL TIMES THAT THE CAR TENDS TO SHIFT HARD (AUTOMATIC TRANSMISSION). NOW I'VE HAD A PROBLEM WITH THE TRANSMISSION LIGHT COMING ON, THE CAR STALLING, AND STARTS SHIMMYING AND SHAKING. HAD IT BACK TO THE DEALER ON MONDAY AND THEY SAID THEY FIXED IT. HOWEVER, THIS MORNING, I HAD THE SAME INCIDENT OCCUR. IT IS NOW BACK AT THE DEALER TO HAVE IT CHECKED AND HOPEFULLY FIXED WITHOUT ANY COST TO ME. I WILL BE TRADING THIS FORD FOR ANOTHER MAKE OF CAR. I HAD SIMILAR PROBLEMS WHEN I OWNED A FORD EDGE AND TRADED IT IN. I ALSO HAD PROBLEMS WITH THE FORD EDGE MYTOUCH SCREEN GOING OUT ON ME AS WELL. *TR
Fuel system, Gasoline, Power train, Jun 4, 2014
I AM FILING THIS COMPLAINT IN HOPES THAT FORD WILL BE FORCED TO ISSUE A RECALL REGARDING THE DANGEROUS ACCELERATION ISSUE THE FUSIONS ARE HAVING. MY CAR WILL LOSE POWER WHEN DRIVING. I HAVE TO PRESS THE GAS PEDAL ALMOST TO THE FLOOR TO GET THE CAR TO ACCELERATE ONCE I HAVE LOST POWER AND THE CAR JERKS AND SPUTTERS. THE ISSUE BEGAN ON JUNE 3, 2014 AND WORSENED TODAY, JUNE 4, 2014. I DO NOT HAVE ANY CHECK ENGINE LIGHTS OR WRENCHES. I HAVE ONLY TRAVELED BACK ROADS AND HAVE NOT DRIVEN THE CAR AT A HIGH SPEED DUE TO FEAR OF HAVING AN ACCIDENT. I HAVE READ MULTIPLE COMPLAINTS REGARDING A THROTTLE BODY ISSUE. SO, I AM TAKING MY CAR TO A FORD DEALERSHIP ON TOMORROW, JUNE 5TH TO HAVE MY SIMILAR ISSUE DIAGNOSED. I AM CONCERNED BECAUSE THE SERVICE ADVISOR SAID THAT THE EXTENDED WARRANTY WILL ONLY BE FOR AN UPDATE TO MY POWER TRAIN SYSTEM; WHICH IS NOT WHAT I READ IN THE LETTER. I WANT TO HAVE MY THROTTLE BODY REPLACED AND THE POWER TRAIN UPDATE SO TO PREVENT ANY FUTURE AND MORE DANGEROUS FAILURES. I AM ALSO FEARFUL BECAUSE OF THE 'ONE-TIME' REPAIR PROGRAM, I WILL BE OUT OF LUCK AND A BUNCH OF MONEY SHOULD MY THROTTLEBODY FAIL AFTER THE POWER TRAIN UPDATE. *TR
Engine and engine cooling, Power train, May 30, 2014
WHILE DRIVING ON INTERSTATE, CAR SUDDENLY LOST POWER. CHECK ENGINE LIGHT AND WRENCH CAME ON. TURNED THE CAR OFF AND STARTED IT BACK UP AND THE CAR ACTED FINE BUT REPEATED THIS PROCESS 5 MORE TIMES ON THE WAY HOME.CAUSING CARS TO ALMOST RUN IN TO THE BACK OF THE CAR. FOUND ON LINE WHERE, FORD WAS EXTENDING A WARRANTY ON 2010 FUSION THROTTLE BODY FOR 150,000 MILES. TOOK THE CAR IN TO THE KEITH HAWTHORNE FORD DEALERSHIP IN BELMONT,NC AND SERVICE MANAGER SAID THIS WAS TRUE IF IT WAS INDEED THE THROTTLE BODY. CALLED BACK LATER TO CHECK AND SAID THAT IT WAS INDEED THE THROTTLE BODY BUT MY CAR EVEN THOUGH ITIS A 2010 FORD FUSION WITH LOW MILES IS NOT COVERED BUT HAD NO REASON WHY. *TR
Power train, Vehicle speed control, May 27, 2014
THE THROTTLE BODY FAILED ON MY 2010 FORD FUSION THAT I PURCHASED LAST MONTH. THE CAR FELT AS IF IT SIMPLY STOPPED WORKING AND WOULD NOT ACCELERATE. THANKFULLY, IT OCCURRED AT A LOW SPEED, THOUGH IT WAS VERY FRIGHTENING. APPARENTLY, THIS IS A KNOWN ISSUE AND FORD SAYS IT ISN'T COVERED UNDER THE POWERTRAIN WARRANTY. I AM CONCERNED ABOUT DRIVING THE CAR, AND I FEEL AS THOUGH THIS KNOWN DEFECTIVE PART WILL FAIL AGAIN. *TR
Power train, Electrical system, Fuel/propulsion system, May 22, 2014
WHILE DRIVING AT 65 MPH THE ENGINE DROPS TO IDLE. YOU HAVE TO PULL OVER ON THE SHOULDER AND RESTART THE CAR. *TR
Power train, Vehicle speed control, Engine, May 5, 2014
FORD ISSUED AN EXTENDED WARRANTY FOR THE THROTTLE BODY FOR MY 2010 FORD FUSION. I RECEIVED MULTIPLE LETTERS IN THE MAIL LETTING ME KNOW THAT MY CAR WAS RECEIVING THIS WARRANTY. YESTERDAY, MY CAR SUDDENLY STOPPED ACCELERATION AND MADE AN EXTREME JERK MULTIPLE TIMES ON THE FREEWAY- THIS COULD HAVE KILLED MYSELF, MY PASSENGERS AND ANYONE WHO MAY HAVE HIT ME. TODAY, I WAS TOLD THAT BECAUSE MY VEHICLE HAS A SALVAGED TITLE, FORD WOULD NOT FIX THE THROTTLE BODY COMPONENT. I AM NOT COVERED FOR THEIR STUPID EXTENDED WARRANTY PROGRAM. FORD NEEDS A FULL RECALL FOR THE THROTTLE BODY, FOR PEOPLE LIKE ME WHO ARE BEYOND WARRANTY COVERAGE. THEY ALREADY CONNED ME INTO AN UNNECESSARY $1400 REPAIR BEFORE, NOW I FEEL THAT I AM ONLY BEING CONNED AGAIN. OWN UP TO YOUR MISTAKES FORD! I'M TIRED OF HAVING MY SAFETY AT RISK BECAUSE OF YOU! *TR
Power train, Engine, May 1, 2014
THE THROTTLE BODY FAILED CAUSING THE CAR TO LOSE ALL POWER. I MADE IT TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. TURNED THE CAR OFF AND LEFT IT OFF FOR A FEW MINUTES. TURNED THE CAR BACK ON AND IT RAN. I TOOK IT TO A DEALER, WHERE FORD REFUSED TO FIX THE ISSUE EVEN THOUGH THE PART IS UNDER WARRANTY. DROVE THE CAR FOR THREE WEEKS AFTER THAT WHEN IT OCCURRED AGAIN WHILE DRIVING. TOOK THE CAR BACK TO THE FORD DEALER WHERE ONCE AGAIN FORD HAS REFUSED TO FIX THE ISSUE. *TR
Power train, Electrical system, Apr 21, 2014
AS I WAS PULLING OUT INTO TRAFFIC FROM THE DRIVEWAY OF THE GROCERY STORE MY CAR SEEMED AS IF IT STALLED AS I WAS DRIVING. IT WOULD NOT MOVE AS I PRESSED THE GAS PEDAL. IT DID NOT GO OFF. IT JUST WOULD NOT MOVE. I PUT MY HAZARD LIGHTS ON SO THE APPROACHING CARS COULD GO AROUND ME. I THEN TURNED THE CAR OFF AND RESTARTED IT. IT SEEMED TO HESITATE A BIT BUT THEN STARTED AND I PROCEEDED TO GO HOME. THIS WAS THE SCARIEST THING I HAVE EVER EXPERIENCED. I AM JUST THANKFUL THAT MY KIDS AND I WERE NOT HURT. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE FIRST INCIDENT OCCURRED ABOUT 3 TO 4 MONTHS AGO. I DID NOT KNOW ABOUT THE RECALL AT THAT TIME. BOTH INCIDENTS OCCURRED WITHOUT NOTICE AND WHILE I WAS PULLING INTO TRAFFIC. *TR
Power train, Apr 18, 2014
TRANSMISSION LEAK IN THE FRONT LEFT AXLE. MECHANIC AT FORD DEALERSHIP TOLD ME THIS IS THE 5TH ONE HE'S SEEN IN THE LAST WEEK (ON VARIOUS 2010 FUSION'S AND 2010 ESCAPE'S), AND HE'S FIXED MANY OF THOSE VEHICLES WITH THE SAME PROBLEM OVER THE LAST FEW YEARS. UPON, LOOKING ONLINE, I SEE MANY OTHER PEOPLE WHO OWN THOSE 2 VEHICLES WITH THE SAME PROBLEM. THIS COSTS ABOUT $500 TO FIX (AND FROM REPORTS ONLINE, MANY TIMES IT'S NEEDED TO BE FIXED AGAIN). MECHANIC TOLD ME FORD IS ON THEIR 4TH VERSION OF THE PART TO TRY AND GET IT RIGHT. THIS SEEMS LIKE A RECALL IS NEEDED! THE PUBLIC IS GETTING SCREWED. *TR
Power train, Apr 13, 2014
AXLE SEAL ON DRIVERS SIDE HAD FAILED. I HAD TO HAVE SEAL AND AXLE REPLACED, LEAKING LARGE AMOUNTS OF TRANSMISSION FLUID NEXT TO TIRE. AXLE WAS REPLACED WITH REDESIGNED PART AT MY COST. *JS
Power train, Vehicle speed control, Engine, Apr 8, 2014
DRIVING TO WORK CAR HAD A THUMP THEN LOSS OF POWER(COULDN'T ACCELERATE ) AND AMBER WRENCH LIGHT CAME ON. PULLED OVER TO SIDE OF HIGHWAY AS QUICKLY AND SAFELY AS I COULD. ENGINE WAS IDLING ROUGH. PUT IN PARK AND TURNED OFF CAR FOR 2 SECONDS, AND TURNED BACK ON. CAR RAN FINE, UNTIL 3 DAYS LATER WHEN EXACT SAME PROBLEM OCCURRED. *TR
Power train, Apr 6, 2014
THE TRANSMISSION HAS BEEN JERKING SINCE WE BOUGHT IT I BELIEVE IN 2012. IT JERKS AT 25 TO 35 (EST...) AND NOT ALL THE TIME. IT ALSO DOES IT WHEN YOU PUT IT INTO DRIVE COMING OUT OF REVERSE. I HAVE NERVES PROBLEMS AND I FEEL IT MORE THAN MOST PEOPLE. MY HUSBAND IT HEALTHY AND HE IS NOW SEEING WHAT I HAVE BEEN TALKING ABOUT. IT IS DOING IT PRETTY FREQUENTLY NOW. ITS APRIL 2014. GOING TO THE OWNERS MANUAL WE FOUND OUT IT WAS REPLACED AT 8000 MILES (EST) WITH PRIOR OWNER. ALSO ARE TAIL LIGHTS EDGING KEEPS CHIPPING OR BREAKING OFF. I SEE IT ON MOST FORD FUSION. AND LASTLY OUR GAS TANK LID IS BEYOND LOOSE. IT IS ALWAYS BLOWING OPEN. WE HOPE IT DOESN'T NEVER GET RIPPED OFF OR THAT WATER DOESN'T IN TO THE GAS. SIMPLE BUT MAJOR PROBLEMS. THIS NEW OF CAR SHOULD NOT KEEP HAVING PROBLEMS. *TR
Power train, Engine, Apr 4, 2014
DRIVING HIGHWAY SPEED WITH THE CRUISE CONTROL ACTIVE, ON MY WAY TO WORK. TURNED OFF THE CRUISE AND THE CAR "BUCKED." THE WRENCH WARNING LIGHT CAME ON. IT WOULD LOSE RPM AND THEN GO BACK UP AGAIN. TURNED AROUND AND WENT HOME. I DIDN'T WANT TO BE STRANDED AT 4:30 IN THE MORNING. GOT HOME, TURNED THE CAR OFF, AND RESTARTED, AND THE LIGHT WAS OFF. TOOK IT TO THE FORD DEALER AND THEY SAID IT'S THE THROTTLE BODY. BUT...MY CAR FOR SOME REASON ISN'T COVERED UNDER THE EXTENDED WARRANTY. I HAVE A 6 SPEED MANUAL. IT USES THE SAME THROTTLE BODY AS AUTOMATIC TRANSMISSION CARS. WHAT GIVES?? *TR
Power train, Apr 3, 2014
HARD SHIFTING AND GEAR SLIPPING DUE TO FLUID LEAK. *TR
Power train, Mar 26, 2014
I OWN A 2010 FORD FUSION SE, I PURCHASED IT WHILE MY HUSBAND WAS DEPLOYED IN 2010. IT HAD 17 MILES, WHEN I BOUGHT IT. I AM THE FIRST OWNER. IT SEEMED LIKE A GREAT CAR. IN OWNING THE CAR I HAVE HAD TO GET THE ALTERNATOR CHANGED- 2 YEARS INTO OWNING THE CAR. AND RECENTLY THE CAR HAS BEEN RIDING "ROUGHER" THAN USUAL. ALSO THE RPM'S WILL RANDOMLY GO UP AND DOWN. AND WHEN I AM AT A RED NIGHT AND MY FOOT IS ON THE PEDAL, THE CAR KIND OF "JUMPS" A LITTLE BIT... THIS SHOULD NOT BE HAPPENING SINCE MY FOOT IS ON THE BRAKE. I DON'T KNOW IF THIS IS TRANSMISSION RELATED OR WHAT- BUT FORD REALLY NEEDS TO GET THIS RECALLED IT IS QUITE DANGEROUS. THIS MORNING THE CAR WAS REALLY ACTING ODD. I WILL BE CALLING A MECHANIC TODAY AND SEE WHAT ARE MY OPTIONS WITH THIS CAR. I AM TERRIFIED THAT I WILL BE DRIVING WITH MY TWO YOUNG CHILDREN IN THE CAR AND THE CAR START ACTING UP- ESPECIALLY SINCE MY HUSBAND IS DEPLOYED ONCE AGAIN TO THE MIDDLE EAST WITH US AIR FORCE. FORD FIGURE OUT THE PROBLEM WITH THIS CAR BEFORE IT CAUSES ACCIDENTS OR WORSE FATALITIES! *TR
Power train, Mar 7, 2014
WELL I PREVIOUSLY HAD A PROBLEM WITH THE TRANSMISSION SHIFTING GEARS AND JERKING. WELL COME TO FIND OUT IT WAS FROM A LOW FLUID LEVEL CAUSED BY A LEAKING DRIVE SHAFT. ONE OF MORE THAN 2000 KNOWN TO HAVE THIS PROBLEM. FORD NEEDS TO TAKE CARE OF THIS OR I AM GOING BACK TO IMPORTS AGAIN. *TR
Power train, Mar 6, 2014
WHEN COLD VEHICLE FREE REVS BEFORE ABRUPTLY SLAMMING INTO NEXT GEAR THIS COULD CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION OR LOSS OF VEHICLE CONTROL IN ADVERSE CONDITIONS. I HAVE HEARD OF NUMEROUS OTHER COMPLAINTS SPECIFIC TO THIS MODEL. THE MANUFACTURER NEEDS TO ADDRESS THESE CONCERNS IMMEDIATELY! *TR
Power train, Engine, Feb 28, 2014
WENT TO PULL ONTO INTERSTATE AND WHEN TRIED TO ACCELERATE THE VEHICLE WOULDN'T SPEED UP. ALSO THE ENGINE RPM'S WOULD ACCELERATE AND CAUSE HARD SHIFTS WHICH HAS PROGRESSIVELY GOTTEN WORSE, THE VEHICLE DOESN'T WANT TO START WHEN THE FUEL LEVEL GETS LOW ENOUGH TO TURN THE LOW FUEL LIGHT ON EITHER. ALL OF THE ABOVE PROBLEMS HAVE GOTTEN WORSE OVER THE PAST MONTH. *TR
Engine and engine cooling, Fuel system, Gasoline, Power train, Feb 27, 2014
DRIVING IN FAR LEFT LANE AT HIGHWAY SPEED. THE CAR HAD BEEN ON FOR ABOUT 10 MINUTES AFTER SITTING IN PARKING LOT ALL DAY. IT WAS 96 DEGREES. CAR STARTED TO VIBRATE AND SLOW DOWN. I NOTICED THAT THE TOOL LIGHT WAS ON. OBVIOUSLY I HAD ENTERED INTO LIMP MODE AND FOUND A WAY TO CROSS FOUR LANES OF RUSH HOUR TRAFFIC TO MAKE IT TO THE EMERGENCY LANE. ONCE STOPPED ENGINE LOPED ERRATICALLY AND WOULD NOT ACCELERATE. ENGINE WAS NON-RESPONSIVE TO PEDAL CHANGES. PUT CAR IN PARK AND SHUT THE ENGINE OFF. I WAITED 30 SECONDS AND STARTED THE CAR AGAIN AND DROVE HOME (26 MILES) WITHOUT FURTHER INCIDENT. IT SHOULD BE NOTED THAT I HAVE EXPERIENCED SURGING IN THE ENGINE THIS PAST WEEK. SYMPTOMS POINT TO THE THROTTLE BODY; BUT THIS IS SPECULATION AS I HAVE NOT HAD THE CAR DIAGNOSED BY A PROFESSIONAL. I AM AWARE THAT THERE IS A CURRENT INVESTIGATION INTO THIS MATTER. THIS EVENT HAPPENED AT HIGHWAY SPEEDS AND COULD HAVE BEEN DISASTROUS. DRIVING CAN BE INHERENTLY DANGEROUS AND PARTS DO BREAK; BUT, THE FACT THAT THIS HAS BEEN A KNOWN ISSUE FOR QUITE SOME TIME WARRANTS AN ADDITIONAL REPORT.