2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: service brakes
547 reports, newest first. Show all
Service brakes, Sep 22, 2026
My brakes felt mushy for a couple days. Next day br a ke fluid dash light came on. brake fluid was so low couldn't see it. Went to autozone bought brake fluid .dot 3 per internet. Internet went on to share the fact thi s p r oblem was recalled. I h a v e none open says major safety problem tow xar immediately.im on s t at e assistance i can't pay to fix
Steering, Service brakes, Sep 19, 2026
We have had multiple issues with the ABS and HCU since we bought this car used a couple years ago. We've replaced the ABS Module and HCU and had Ford reprogram it and are still having issues. The brakes go out fully and I went through a red light. The ABS and Traction control and check brake system lights come on. We've spent a couple thousand dollars trying to fix this issue. The brakes have gone out before this incident as well around 95k miles and intermittently since. If needed, contact for invoices.
Service brakes, Jun 24, 2026
The ABS Hydraulic Control Unit (HCU) failed internally due to a stuck valve. The component remains on the vehicle and is available for inspection upon request. While braking normally on a public road, the vehicle hit a minor road bump, causing the ABS to momentarily engage. Immediately following the bump, the brake pedal lost all hydraulic resistance and dropped severely to the floorboard. The vehicle experienced an immediate, drastic reduction in stopping power and an extended braking distance, nearly causing a collision. This sudden loss of braking capability puts the driver, passengers, and other motorists at immediate risk of a severe accident. There were absolutely no warning lamps, error messages, or symptoms prior to hitting the road bump. The braking system functioned completely normally until the exact moment the ABS was triggered by the uneven road surface. The vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives. This identical safety-compromising failure mode (loss of pedal pressure immediately following ABS activation on a bump) is a thoroughly documented defect covered by Ford under Safety Recall 19S54 and Customer Satisfaction Program 21N11. However, because this specific vehicle has a production date falling just outside of Ford's arbitrary manufacturing window (which cut off on July 15, 2009), the vehicle is barred from receiving the safety remedy. This vehicle uses the exact same layout and suffers from the exact same dangerous safety defect. The NHTSA needs to investigate and force an expansion of the vehicle build dates for this recall before this known defect causes a fatal crash.
Service brakes, Hydraulic, Jun 15, 2026
The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact depressed the brake pedal to stop the vehicle. Several warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with an ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The dealer made two attempts to replace the part with an aftermarket part. The ABS module was shipped out for the repair; however, the dealer was informed that the part could not be repaired. The vehicle was not repaired. The vehicle was towed to the residence. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000.
Service brakes, Apr 21, 2026
My 2010 Ford Fusion has been having issues with the ABS system/module showing the fault code, Service Advance Track System. After checking the recalls on this issue, I learned that Ford did have a recall for this make/model, recall # 19S54, BUT only from cars out of a certain plant during a certain time. I was told by the local Ford dealer as well as Ford Motor Co. that my vehicle was not included even though a recall was released on the same make, model, and year Fusion. I was told by the local Ford dealership that I was free to make a service appointment for the issue. I feel like this is a known issue that Ford is aware of and is using any means necessary to avoid taking the proper responsibility to service a vehicle under a recall for the exact same issue.
Service brakes, Feb 24, 2026
The vehicle turns on the traction control and ABS lights, automatically makes a bell sound as a warning, and stops braking, regardless of your speed at that moment.
Service brakes, Feb 19, 2026
The brakes went almost completely out- having to push the pedal all the way to the floor. All ABS and braking lights illuminated in the dash. There is limited stopping power. The car has become undriveable, even after replacing the HCU and abs system. The dealership has been unable to reprogram the brakes. This exact issue falls under recall 19s54, but Ford claims my problem does not meet the requirements- despite my vehicle having been assembled at the same facility (Hermosilla) and within the same date range as the recalled vehicles. I have receipts and documents to show all attempts at fixing the issue.
Service brakes, Feb 16, 2026
The brakes completely failed pressed pedal all the way down! My son almost died! The brake pads are new!
Service brakes, Hydraulic, Dec 16, 2025
The contact owns a 2010 Ford Fusion. The contact stated while at a red traffic light, the brake pedal was depressed and travelled down to the floorboard. No warning lights were illuminated. The vehicle was taken back to the residence, and a dealer was contacted. The dealer made the contact aware of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there was a recall associated with the failure. The failure mileage was approximately 90,000.
Service brakes, Dec 6, 2025
Ford claims no recall but my Hydralic:antilock/traction control/electronic limited slip control unit/module. My petal is sinking. Did an ABS bleed and problem continues. Could this part be in my car and I just haven’t got a recall
Power train, Electrical system, Service brakes, Nov 21, 2025, crash
Unintended acceleration event. Entered vehicle, put my foot on the brake, cranked it, held in that position while seatbelting. Engine had a VERY loud revving sound. Within seconds vehicle moving backwards on its own. Foot still on the brake, had not touched gas pedal, had not touched gear shifter, and was still sitting straight forward with my foot on the brake and confirmed gear shifter in park. The car quickly accelerated backwards faster and brake pedal had no effect on stopping or slowing vehicle. Went approx. 30’ across parking lot and only stopped because we hit truck parked behind us. Quickly turned off engine and removed keys. Shifter still shows Park. Careful driver. No history of accidents. I found there were several thousand reported events of unintended acceleration (Ford vehicles 2002 to 2010). Ford tried to explain many as driver error or floor mat touching the gas pedal. My mat was clipped down, as designed, with no all-weather mat on top of them, and my foot did not leave the brake pedal. AI says revving as described is "classic behavior of failing Electronic Throttle Body on 2010 Fords", "Surging without touching the pedal and known defect are extremely common". Says if "Worn or failing shifter linkage/bushings vibration form high revving could make it slip into Reverse". Ford has a 19S54 recall for AntiLock Brake Systems (not notified), where "A normally closed valve may be stuck open, which may result in extended brake pedal travel". Ford reports on similar vehicles "lunging" was due to deposits in the throttle body. Ford has installed brake override on vehicles after 2010 but that doesn't protect people driving older vehicles. Please look at combo of factors that could cause this. Disappointed to read Ford purged customer acceleration reports prior to hold 5 yrs and an expert they provided at trial was someone sheltered from all research Ford had on this issue so he pushed "driver error" as the case. Clearly not here.
Steering, Service brakes, Nov 21, 2025
I am reporting a serious safety defect in my vehicle. While driving, the power steering suddenly failed without any warning, resulting in complete loss of steering control. At the same time, the brake warning light, ABS light, and traction control light illuminated, suggesting possible failure of critical braking and stability systems. This incident placed my safety and the safety of others at immediate risk, as the vehicle could not be steered properly and essential safety features may have been disabled. The problem persists, as the vehicle continues to have no functioning power steering and the warning lights remain on. The defective components are available for inspection, and the issue has been reproduced consistently since the initial failure. Given the severity of this malfunction and the danger it poses, I am requesting that a recall be issued to address this defect.
Service brakes, Nov 18, 2025
When Applying Brakes the Brake Pedal application of Foot Pressure Travels to the Floor before Slowing the Vehicle. Can the Manufacturer Repair this Safety Problem emmediately ?
Service brakes, Oct 3, 2025
So this has happened three times in the span of a year. When applying the brakes the brake pedal it would go to the floor and several dash lights would come on(service advance trac, wrench light, abs light and parking brake light). As this would happen, we would pull off as safely and quickly as possible and shut the car off. But once we start the car again, everything is fine. When this situation happens, there is a very very high possibility of hitting someone. With doing research and talking to a local mechanic. It is doing the exact same thing as the Safety Recall 19S54 Certain 2006-2010 Model Year Fusion/Milan/MKZ/Zephyr Vehicles Equipped with Anti-brakes. HCU failure. But running my VIN it does not show it being recalled but my vehicle is a 2010 Fusion hybrid.
Service brakes, Sep 22, 2025
Brake pedal goes to floor and stopping time is poor. Brake inspection leads to fault as possibly master cylinder or HCU. Master cylinder replaced and issue not resolved. The date range and manufacturing location matches NHTSA recall 19V904000 related to HCU valve issue but my VIN is not indicated. The vehicle is from the Hermosillo plant inside the date ranges indicated.
Service brakes, Hydraulic, Sep 19, 2025
The contact owns a 2010 Ford Fusion. The contact stated that while driving and approaching a stop sign, the brake pedal was depressed; however, the vehicle failed to slow down as intended. The brake pedal was pumped several times for the vehicle to slow down. The vehicle was pulled over to the side of the road and parked. The vehicle was then towed to an independent mechanic, where it was determined that a valve in the junction box needed to be replaced. The vehicle was repaired, but the failure reoccurred 20 days later. The vehicle was then towed to the same independent mechanic, where it was diagnosed, and determined that the ABS junction block and module needed to be replaced. The vehicle was not repaired because the manufacturer had no parts available. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.
Steering, Air bags, Service brakes, Sep 16, 2025
Was driving down parkway when came up on my exit it was hard to make the turn to even go up. The exit ramp the power steering light and the advanced track light and brake system. Light all came on flashing across the message screen one after another. Thank god I was able to get vehicle pulled over to shoulder and had it towed home. Also needs airbags replaced due to recall! I have contacted two local Ford dealers trying to get an appointment. Also messaged one through their website. On the phone calls I was placed on hold until the phone to shut off. Tried to call back and they just said please hold and put me right back on hold and I’ve never received a message back.
Service brakes, Sep 8, 2025
On [XXX] when leaving a shopping center parking lot, the brake system suddenly failed. I was able to press hard on the foot brake to stop the vehicle near the middle of the intersection. I pulled over to a parking space and replicated the issue. The car was towed to West 40 Auto Care on 284 Montvue Lane in Frederick, MD. Today, they told me they could not fix the issue. I made an appointment with the Ford Motor Company on 1 Waverly Drive for 9/15. I drove the car home slowly (about 1 mile) with the emergency lights on and going about 10 mph. Pressing hard on the foot brake will slowly stop the car. ABS icon and Service Advance Trac appear on the dashboard. Yesterday, the brake and wrench lights were also on. The footbrake does not go all the way to the floor. This issue is of course dangerous and might have caused an issue if I had to brake suddenly on a busy road at a higher speed. The issue appears to correspond with the link at [XXX] and summarized at [XXX] . I did not previously receive a recall issue in 2020. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service brakes, Aug 23, 2025
ABS control module valves stuck open and or closed. Leading to no brakes/ brake pressure. Same issue and part that was recalled on 2006-2009.5 models. Issue has been inspected by Ford dealership in Tigard Oregon (Landmark Ford/Lincoln). Part was removed and sent to a 3rd party shop to be rebuilt per Landmark Ford and was unable to do so. There was 2 or 3 dash lights that came on along with no brakes. The issue first happened [XXX]. Dealership told me they had another vehicle in the shop at the same time with the same issue. Luckily the issue presented itself the morning of [XXX] as my wife was attempting to back out of her parking spot. She was able to pull the e-brake before the car got away from her. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Service brakes, Hydraulic, Jul 7, 2025
The contact's mother owns a 2010 Ford Fusion. The contact stated that while her mother was driving at various speeds, the power steering assist failed to perform as needed and excessive force was needed to steer the vehicle. The contact stated that the "Check Brake System" and "Brake" messages were displayed on the instrument panel. The contact took the vehicle to an independent mechanic and was informed that the ABS module and power steering gear assembly needed to be replaced. The mechanic was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 98,062.
Electrical system, Air bags, Service brakes, Jun 27, 2025, crash
There is a recall date on this car dating back 2021. I bought this car in 2024. The recall problems was never addressed or fixed. This had created an electrical error in the car, given no airbags, and windows do not roll, nor does it give accurate reads on tire pressure. Unbeknownst of all this, a tire popped nearly cause me to wreck on I-5 early 2024. I have documentation supporting the sale of the car, the replacement of tires, oil changes, repairs & towing incurred all on behalf of this car. I would not have bought it knowing there was a recall that was not addressed. This car is a rebuilt title that has been in accidents.
Service brakes, Jun 7, 2025
Hydrologic control and abs unit failed. Ford addressed the issue but did NOT include ever vin that was affected. Almost got into an accident and crashed when my brakes completely failed from a defective part. The problem has been confirmed by a independent service, no warning light or messages. Many other people with this issue that were not covered by the lackluster recall.
Service brakes, Hydraulic, Jun 4, 2025
The contact called on behalf of the owner of a 2010 Ford Fusion. The contact stated that while the vehicle was being serviced, the owner was informed that the brake pads, calipers, and rotors were damaged and needed to be replaced. The vehicle was repaired. While the vehicle was having the emissions test performed, there was smoke coming from the front of the vehicle. The vehicle was taken to the dealer where it was diagnosed and determined that the brake lines were damaged and needed to be replaced. The vehicle was repaired. The contact stated that after investigating the failure, the vehicle owner related the failure to NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was contacted and referred the contact to NHTSA Hotline to report the failure. The failure mileage was 148,550.
Service brakes, May 22, 2025
I have a 2010 Ford Fusion. Two days ago I was backing out of the parking lot and I had to brake hard to avoid a fast moving car zooming past behind me. After that I noticed the brake was very mushy and I have to press the brake almost to the floor to get the car to stop. I did some research on the internet and found out it was a common problem with Ford fusion between 2006 and 2010 and there is a safety recall 19S54 for the 2006-2010 Ford Fusion. Ford also has an internal Customer Satisfaction program 21N11 that covers the repair of the said issue. However, the recall only covers cars manufactured between February 22, 2006 through July 15, 2009 and my car was manufactured in Dec 2009 and was not included on the recall list. Obviously the problem was not fixed for Ford Fusion manufactured after the 7/15/2009. I have seen many similar complaints on the net and some have indicated that they have filed NHSTA complaints for the same issue. I contacted Ford and see if they will fix the problem with my car as a goodwill gesture even though my car was not on the recall list. They absolutely refused to take responsibility. I think it is a serious, serious safety issue for the driving public and Ford should be told to extend the 19S54 recall cut off date to cover any vehicle that experienced this ABS/HCU braking problem and fix this manufacturing defect.
Service brakes, Forward collision avoidance, May 21, 2025, crash
My brakes failed but I had them changed twice and that wasn’t the problem I had the cylinder change and still no brakes when I bought it it had some issues with the brakes going to the floor