2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: service brakes
547 reports, newest first. Show all
Service brakes, Jan 4, 2021
2010 FORD FUSION BUILT AT THE HERMOSILLO PLANT IN AUGUST 2009 IS SUFFERING FROM THE SAME HYDRAULIC CONTROL UNIT ISSUES AS A CURRENT RECALL: 19V904000 THAT COVERS THE SAME VEHICLE AND PARTS FROM THE SAME PLANT BUT FOR A FEB. 22, 2006, TO JULY 15, 2009 TIMEFRAME. MANUFACTURING DEFECT OF THE HYDRAULIC CONTROL UNIT IS CAUSING THE ABS SYSTEM TO FAIL AND NOT ENGAGE RESULTING IN NEEDING ABNORMAL EXTRA FORCE TO STOP VEHICLE IN EMERGENCY BRAKING SITUATIONS. THEREFORE GREATLY INCREASING RISK OF COLLISION AND REDUCING SAFETY.
Service brakes, Hydraulic, Dec 28, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL DUBE FORD (40 DOVER POINT RD, DOVER, NH 03820) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Service brakes, Dec 28, 2020
WHILE BACKING OUT OF DRIVEWAY, SUDDENLY ALL BRAKE RELATED WARNING LIGHTS CAME ON AND I LOST BRAKE PRESSURE (PEDAL WENT TO THE FLOOR) AND I COASTED ALMOST TO THE OPPOSITE CURB BEFORE PRESSING HARD ENOUGH TO STOP. I TOWED VEHICLE TO THE DEALER AND WAS TOLD THIS WAS AN ABS MODULE FAILURE, AND THAT THERE WAS CURRENTLY NO RECALL FOR THIS VEHICLE.
Service brakes, Dec 21, 2020
2010 FORD FUSION. NO ISSUE WITH BRAKES UNTIL 12/18/20. PARKING IN SNOW SLUSH ABS SYSTEM BRIEFLY ENGAGED, SINCE EXACTLY THAT EVENT THE BRAKE PEDAL SINKS TO FLOOR UNDER FOOT PRESSURE, REQUIRED PUMPING TO GET FULL STOP. NO ISSUE WITH MASTER CYLINDER, FLUID LEVEL, OR BRAKE CYLINDERS, PEDAL FIRM WITH ENGINE OFF, NO LEAKING IN ANY CONDITION, PEDAL RETURNS TO FULL UP POSITION AFTER RELEASE OF FOOT PRESSURE. SYMPTOMS IDENTICAL TO THOSE DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 19V904000. HAS CAUSED 'HEART ATTACK' BRAKE PUMPING TO STOP WITHOUT HITTING CARS IN LOCAL TRAFFIC. SYMPTOMS PRESENT AT ANY SPEED.
Service brakes, Dec 21, 2020
AFTER THE ABS ACTIVATES (E.G., ON AN ICY ROAD), THE BRAKE PEDAL THEN GOES ALMOST ALL THE WAY TO THE FLOOR ON SUBSEQUENT BRAKE APPLICATIONS. WE HAVE BEEN TOLD BY THE DEALER THAT THERE WAS A RECALL ON THE ABS HYDRAULIC CONTROL UNIT FOR VALVES NOT CLOSING FOR 2010 FUSIONS, BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. HOWEVER, IT SEEMS THAT MY VEHICLE HAS THE SAME PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES.
Electrical system, Service brakes, Dec 10, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK BRAKE SYSTEM MESSAGE DISPLAYED WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE BRAKE MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. HALEY FORD RICHMOND LOCATED AT 10724 JEFFERSON DAVIS HWY, RICHMOND VA 23237 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000.
Service brakes, Dec 8, 2020
RUNNING MOVING FORWARD BRAKES WENT TO FLOOR. REPLACED ALL BRAKE PADS, BRAKE CALIPERS, FRONT ROTORS AND MASTER CYLINDER. ENGINE OFF IT HAS PERFECT BRAKE PEDAL. RUNNING IT GOES TO FLOOR . IT IS THE HYDRAULIC CONTROL UNIT. THE CAR IS IN EXCELLENT SHAPE AND HAS 78,000 MILES ON IT. IT DOES NOT FALL INTO RECALL MANUFACTURING DATE IT SHOULD.IT STARTED IN MORNING AFTER PULLING OUT ON STREET COMING TO FIRST STOP SIGN.
Service brakes, Dec 4, 2020
NOVEMBER 2020 STARTED CAR IN PARKING LOT AND DROVE 30 FEET. DASHBOARD WARNING LIGHTS CAME ON, HIT BRAKE WHICH DID NOT WORK SINKING ALL THE WAY TO FLOOR AND ROLLED TO STOP AFTER 30 FEET. TURNED ENGINE OFF. RESTARTED AND AGAIN AFTER DRIVING 30 FEET DASHBOARD WARNING LIGHTS CAME ON, HIT BRAKE AND AGAIN DID NOT WORK SINKING TO FLOOR. ROLLED TO STOP AFTER ABOUT 30 FEET. TOWED TO MECHANIC. MECHANIC INVESTIGATED AND NEEDED TO REPLACE ABS CONTROL MODULE. MECHANIC CHECKED FOR ANY OUTSTANDING RECALLS AND NONE NOTED BUT HE FELT THERE SHOULD BE A SAFETY RECALL.
Service brakes, Dec 3, 2020
WHILE BRAKING AT ANY TIME THE BRAKE PEDAL FALLS TO THE FLOOR AND HAS TO BE PUMPED. THIS HAPPENS RANDOMLY WHILE DRIVING AND HAS ALMOST CAUSED MANY ACCIDENTS FOR ME. OTHER 2010 FUSIONS HAVE BEEN RECALLED WHY NOT MINE?
Service brakes, Nov 27, 2020
WHILE DRIVING AND APPROACHING A STOP ON A TURN, I HIT A POTHOLE THAT CAUSED MY ABS SYSTEM TO MALFUNCTION WHICH RESULTED IN A GREAT REDUCTION IN BREAK EFFICIENTLY AND/OR LOSS OF BREAKING COMPLETELY. IN RESEARCHING PROBABLE CAUSES AND POSSIBLE SOLUTIONS, THE SITUATION DESCRIBED IS JUST AS DESCRIBED IN FORD RECALL - 19S54. MY CURRENT MODEL FUSION (A 2010 SE) IS NOT INCLUDED IN THE RECALL, HOWEVER, THE SITUATION IS RECURRING AND GETTING WORSE.
Steering, Service brakes, Nov 26, 2020
THE BRAKING SYSTEM NEAR FAILURE THAT PUTS DRIVERS AND THEIR FAMILY AT RISK THAT FORD SEEMS TO THINK IS NO BIG DEAL . THE CAR IS UNSAFE TO DRIVE AND YET THE ADVANCE NOTICE IS ALL THEY HAVE DONE. I WAS TOLD MONTHS BACK THAT THEY WOULD BE RECALLING AT THE END OF THE 3RD QUARTER TO ADDRESS AND FIX ISSUE. WELL HERE WE ARE NEARING THE END OF THE 4TH QUARTER AND THEY NOW SAY IT WILL BE ADDRESSED BY THE END OF 1ST QUARTER OF 2021. I HAVE CONTACTED MY DEALER AND THEY REFERRED ME TO CORPORATE AND THEN THE CORP. REP HAD NO ANSWERS EITHER. I FEEL BRAKE PEDAL TRAVEL AND DECREASED BRAKING PERFORMANCE IS A SERIOUS ENOUGH ISSUE WHERE PUSHING BACK DATE O RECALL SHOULD NOT BE ALLOWED AND FORD NEEDS TO MAKE A GREATER EFFORT TO FIX. AND WHY HAS THIS GOVERNMENT AGENCY PUSHED FOR A MORE COMPREHENSIVE SOLUTION?
Service brakes, Nov 23, 2020
THE BRAKE ARE EXHIBITEING THE SAME ISSUE AS NHTSA CAMPAIGN #19V904000. RARELY, THE BRAKE PEDAL WITHOUT WARNING WILL DROP TWO INCHES TO WITHIN 1/2 INCH FROM THE FLOORBOARD. THIS STARTED AFTER WE HAD THE BRAKES PROFESSIONALLY FLUSHED WITH THE RECOMMENDED AND WHAT THE MASTER CYLINDER CAP INDICATED DOT 3. MY VIN IS NOT ON THE NHTSA LIST, BUT THE PROBLEM IS IDENTICAL. CURRENTLY IN THE SHOP HAVING THE COMPLETELY FLUSHED WITH DOT 4. STARTED ABOUT A YEAR AND A HALF AGO, BUT ONLY BECAME AWARE OF THE FIX YESTERDAY.
Service brakes, Nov 23, 2020
THE BRAKES STOP WORKING, OR AT LEAST THE POWER PART DID. THE ABS AND OTHER BRAKE-SYSTEM WARNING LIGHTS LIT UP ON THE DASHBOARD. I COULD GET THE VEHICLE TO BRAKE ONLY BY PUSHING THE PEDAL AS FAR AS IT WOULD GO. IT WAS SIMILAR IN FEEL TO A CAR WITH NO POWER. I DOUBT THIS THIS WOULD NOT HAVE BEEN ENOUGH TO STOP ME IN TIME HAD I BEEN GOING OVER 30 MPH OR TRYING TO NAVIGATE A CURVE. I HAD TO TURN OFF THE IGNITION AND RESTART IT FOR IT TO CLEAR. SOMETHING SIMILAR WHAT THIS ARTICLE DESCRIBES WHEN IT HAPPENED I HAD JUST BACKED UP AND HAD THEN PULLED FORWARD OUT OF A PARKING LOT ONTO THE STREET WHEN I REALIZED I COULD NOT STOP NORMALLY HTTPS://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2010/02/FORD-ISSUES-PROMPT-FIX-FOR-FUSION-HYBRID-BRAKES/INDEX.HTM
Electrical system, Service brakes, Nov 15, 2020
I STARTED MY CAR UP AND THE BRAKE , BRAKE LIGHT,ABS,AND TRACTION CONTROL LIGHT CAME ON AND EV DON'T TURN ON,NO BACK UP CAMERA
Service brakes, Nov 13, 2020
MY BREAKS HAVE BECOME SQUISHY. EVERY TIME APPLIED. I WAIT IMPATIENTLY FOR A SWIFT RESOLUTION.
Steering, Suspension, Service brakes, Nov 9, 2020
FUSION BRAKES BECAME VERY SPONGY LAST YEAR CALLED THE DEALER, TOOK CAR IN THEY REPORTED "RESETTING THE BRAKE SENSOR", AND BRAKES WERE FUNCTIONING SATISFACTORY. 2 WEEKS AGO, PROBLEM RETURNED ON A TRIP OF 500 MILES, THOUGHT BRAKES WERE LOOSING FLUID, CHECKED FLUID WAS FINE. PUMPED BRAKES IN PARK VERY HARD X 5-10 REPS X 3 SETS , BRAKE PARTIALLY RETURNED. ARRIVING HOME BRAKES FUNCTIONED FAIR. NOW PAST 2 DAYS UNABLE TO RESET BRAKES AND THEY ARE VERY SPONGY, VERY RISKY FOR TRAVEL AND PERFORMING UNEXPECTED STOPPING. FORD SERVICE REPORTS SOME OF THESE VEHICLES ARE UNDER RECALL SOME ARE NOT?? I WILL REDRESS THIS WITH DEALER THIS WEEK. NOW STEERING FAULT IS SHOWING UP, LOOSES ASSIST WHILE DRIVING , MAKES PARKING AND AVOIDANCE MANEUVERING DIFFICULT AND DANGEROUS. AGAIN SOME VEHICLES UNDER RECALL NOT MINE ??
Service brakes, Nov 3, 2020
I WAS AT A PARKING LOT AND WAS PULLING OUT IN REVERSE WHEN MY CAR WAS STILL MOVING BACKWARDS WITHOUT STOPPING BECAUSE THE BRAKE PEDAL WENT TO THE FLOOR AND I PULLED THE E-BRAKE. I TURNED OFF THE ENGINE AND TURNED IT BACK ON AND THE BRAKES WERE WORKING AGAIN AND I WENT TO AN EMPTY ROAD AND TESTED MY BRAKES AND REALIZED THAT WHEN I WENT REVERSE MY BRAKES WEREN'T WORKING. I TESTED IT AGAIN AFTER A COUPLE HOURS AND IT WORKED FINE BUT SOON AFTER THAT IT STOPPED WORKING AGAIN. I HAVE BEEN TOLD THAT IT IS THE HYDRAULIC CONTROL UNIT (HCU).
Service brakes, Nov 1, 2020
PRESSED ON BRAKE PEDAL TO STOP FOR TRAFFIC LIGHT AND ALARM CHIME SOUNDED. THE DASHLIGHTS FOR ABS SYSTEM AND SKID CONTROL LIT UP ALONG WITH WARNING TO HAVE ADVANCE BRAKING SYSTEM SERVICE. BRAKE PEDAL WENT TO FLOOR BUT I WAS ABLE TO STOP VEHICLE IN NON EMERGENCY SITUATION BUT JUST BARELY AVOIDED REAR END CAR IN FRONT OF ME. I WAS TRAVELING ABOUT 20-25MPH. PULLED CAR TO SIDE OF ROAD AND TURNED OFF KEY AND THEN RESTARTED. DASH CODES CLEARED AND CAR OPERATED NORMALLY SINCE. I WOULD NOT HAVE BEEN ABLE TO STOP VEHICLE IN AN EMERGENCY SITUATION. NHTSA RECALL COVERS THIS PROBLEM FOR THE SAME FORD MODEL VEHICLES AS MINE BUT MY VIN IS EXCLUDED. PLEASE EXTEND THE COVERAGE TO MY VIN
Service brakes, Oct 31, 2020
PROBLEM STARTED ABOUT JUNE 2020. ABS & TRACTION SYSTEM WARNING LIGHTS COME ON AT ENGINE START. BRAKE PEDAL TRAVEL IS LONGER THAN NORMAL IN ON ROAD USE. APPEARS TO BE THE SAME AS FORD RECALL NO.19S54 BUT THIS (FUSION HYBRID) CAR ISN'T COVERED.
Service brakes, Oct 21, 2020
THE VEHICLE ABS MODULE FAILED AT ABOUT 80,000 MILES, RESULTING IN DELAYED AND MORE DIFFICULT BRAKING. THIS COULD CAUSE THE VEHICLE TO NOT BRAKE PROPERLY AND HAS RESULTED IN DOCUMENTED ACCIDENTS. THIS PROBLEM IS RELATED TO FORD RECALL #19S54 AND NHTSA CAMPAIGN ID 19V904000. THE FORD DEALERSHIP MECHANIC SAID THAT THE PROBLEM WITH THE BRAKES EXHIBITED THE SAME MANUFACTURING DEFECT AS THE RECALL, BUT SINCE THE VEHICLE WAS MANUFACTURED AT A SLIGHTLY LATER DATE (< 2 MONTHS AFTER THE AFFECTED-PARTS END DATE). UPON CONTACTING FORD, THEY REFUSED TO INCLUDE THE VEHICLE IN THE RECALL BECAUSE OF THIS. WE ARE ALERTING NHTSA THAT MORE 2010 FORD FUSION HYBRID VEHICLES MAY BE IMPACTED OTHER THAN THE ONES CAPTURED IN THE INITIAL RECALL.
Service brakes, Oct 5, 2020
WE WERE DRIVING AND THE LIGHTS ON THE DASH WAS FLASHING AND I COULD NOT STOP THE CAR. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. I HAD TO SHUT THE VEHICLE OFF AND BACK ON. DROVE IT HOME AND PARKED IT. MY WIFE DROVE IT A FEW MONTHS LATER AND HAD THE SAME EXPERIENCE.
Service brakes, Hydraulic, Sep 30, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER SERRAMONTE FORD LOCATED AT 999 SERRAMONTE BLVD, COLMA, CA 94014, AND THE MANUFACTURER WERE NOTIFIED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. NO SERVICE WAS PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
Service brakes, Sep 30, 2020
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD, WITHOUT WARNING. THE CONTACT CALLED THE FORD STORE SAN LEANDRO DEALER LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577, AND WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Service brakes, Sep 26, 2020
MY FORD FUSION 2010 HYBRID HAS A BRAKE MALFUNCTION AND WHILE I AM DRIVING THE CAR WILL RANDOMLY INDICATE A BRAKE SENSOR FAILURE, AND THE BRAKE PEDAL WILL HAVE TO BE DEPRESSED ALL THE WAY TO THE FLOOR WITHOUT WARNING WHILE DRIVING. ODDLY ENOUGH, TURNING THE CAR OFF, AND BACK ON, WILL FIX THE PROBLEM. SO WHILE ON THE INTERSTATE, IF I EXPERIENCE THIS SENSOR FAILURE/4 ODDLY ENOUGH, TURNING THE CAR OFF, AND BACK ON, WILL FIX THE PROBLEM. SO WHILE ON THE INTERSTATE, IF I EXPERIENCE THIS SENSOR FAILURE/FAULTY I HAVE TO PULL OVER IMMEDIATELY AND SHUT THE CAR OFF AND BACK ON AND HOPE IT DOES NOT HAPPEN AGAIN WHILE DRIVING 70+ ON THE INTERSTATE. IT CAUGHT ME OFF GUARD ONE TIME AS I WAS GETTING READY TO PULL OFF THE INTERSTATE AND THE BRAKE PEDAL DEPRESSED AND HAD ALMOST CAUSED ME TO FLY OFF OF THE RAMP, AS I WAS NOT READY TO HAVE TO ATTEMPT TO PUSH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR, JUST TO GET IT TO SLOW DOWN. I CAN PROVE THIS WITH VIDEO FOOTAGE AS WELL FOR EVIDENCE.
Service brakes, Sep 25, 2020
WHEN VEHICLE IS IN MOTION AND BRAKING ON SNOW COVERED, WET AND/OR BUMPY ROADS, THE BRAKES WILL MOMENTARILY FAIL AS THE BRAKE PEDAL GOES WAY DOWN TO NEAR THE FLOOR BEFORE RE-ENGAGING THE BRAKES. THIS RESULTS IN TEMPORARY LOSS OF BREAKING AND GREATER STOPPING DISTANCE THEN INITIALLY INTENDED AND HAS HAPPENED ON MULTIPLE OCCASIONS. THIS IS A MAJOR SAFETY ISSUE AS I ALMOST HIT A PEDESTRIAN ON A CITY STREET WHEN THE BRAKES FAILED TO ENGAGE WHILE BREAKING OVER A SMALL POT HOLE. THE PEDAL NEEDED TO BE DEPRESSED DOWN MUCH FARTHER THEN NORMAL.