2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: service brakes
547 reports, newest first. Show all
Service brakes, Dec 21, 2019
I HAVE HAD NUMEROUS BRAKE PROBLEMS WITH THIS CAR..FIRST @ 23,000 MILES BACK BRAKES FROZE UP ON ME, HAD TO HAVE BOTH ROTORS & PADS REPLACED, SINCE THEN HAD PADS REPLACED AGAIN ON THE BACK. I ALSO HAD TO REPLACE THE FRONT PADS TWICE, JUST THIS MONTH WITH 46,000 MILES ON MY CAR, HAD TO REPLACE BOTH FRONT ROTORS & PADS BECAUSE THEY WERE MAKING A SQUEALING NOISE ..I FEEL THE BRAKES ARE A SAFETY ISSUE, NEVER KNOW WHEN THEY ARE GOING TO STOP WORKING ESPECIALLY IF I'M DRIVING 🚗
Service brakes, Dec 21, 2019
I'VE RECEIVED A RECALL FOR THE ABS VALVE NOT WORKING CORRECTLY AND CAUSING THE BRAKES TO NOT WORK PROPERLY. COULD THIS BE WHAT'S CAUSED MY PROBLEMS BEFORE I'VE HAD SEVERAL TIMES SINCE I'VE OWNED MY 2010 FUSION GO TO APPLY THE BRAKES AND THEY JUST DIDN'T WORK PROPERLY. ABOUT A MONTH AGO I RAN INTO THE BACK OF A FORD F150. I WAS IN A TURNING LANE WITH HEAVY TRAFFIC AND WHEN WE DIDN'T MAKE IT THROUGH THE LIGHT I APPLIED THE BRAKES AND I WASN'T STOPPING, LUCKILY I WAS ABLE TO PULL THE EMERGENCY BRAKE WHILE PUSHING ALL I COULD WITH A SIZE 9 STEEL TOE WORK BOOT TO KEEP FROM DAMAGING ANYONE'S VEHICLE. IT WASN'T ANY DAMAGE TO THE BACK OF THE TRUCK BUT IT WAS ENOUGH TO BREAK A CHROME PIECE OFF MY GRILL. I'VE ALWAYS JUST ASSUMED IT WAS LACK OF MAINTENANCE OR DUE TO WET ROADS PLUS THE FACT THE CAR HAS OVER 225,000 MILES BUT THIS LAST INCIDENT THE ROADS WAS DRY AND BEING IN A LINE OF TRAFFIC TRYING TO TURN I WAS ONLY DOING ABOUT 10 MPH.
Service brakes, Dec 11, 2019
REVERSING MY CAR OUT OF THE DRIVEWAY AND THE CAR WOULD NOT BRAKE. LOST ALL BRAKES IN THE CAR. PRIOR TO THIS ISSUE I ALWAYS THOUGH THE VEHICLE HAD VERY LOW BRAKES. I'D HAVE TO PRESS THE BREAK VERY LOW TO THE FLOOR TO STOP. WHEN I LOST THE BRAKES I'M THE CAR I INITIALLY THOUGHT THE CAUSE WAS DUE TO BAD CALIPERS AND ROTORS. AFTER REPLACING ALL CALIPERS UNDER WARRANTY AND BLEEDING THAT WAS NOT THE ISSUE. TOWED THE CAR TO TORRINGTON FORD AND IT WAS DIAGNOSED AS NEEDING A MASTER CYLINDER FIRST WHICH MAY NOT FIX THE PROBLEM AND THEN A POSSIBLE HCU REPLACEMENT OF THE MASTER CYLINDER DOESN'T CORRECT HE BRAKE ISSUE. *LN*JB
Service brakes, Dec 6, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY STOP AND THE PEDAL TRAVELED TO THE FLOORBOARD AND FELT SPONGY. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS AND MASTER CYLINDER, BUT THE FAILURE CONTINUED. THE MECHANIC DETERMINED THAT THE ABS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Service brakes, Dec 4, 2019
BRAKES FAILED AT 127,000 MILES DUE TO FAULTY ABS PUMP. BRAKES PRESSED ALL THE WAY TO FLOOR WHILE DRIVING AND AT STOPS . ERROR CODES IN PICTURE
Service brakes, Nov 15, 2019
LOSING ALL BRAKES AFTER ABS KICKS IN. WAS TOLD IT NEEDS AN ABS CONTROL MODULE THAT HAS TO BE REPLACED BY THE DEALER.
Service brakes, Nov 7, 2019
WHEN MY FUSION HITS A BUMP MY BRAKES PEDAL GOES ALMOST TO THE FLOOR. WHEN I BRAKE HARD AND TURN WHEELS MY BRAKE PEDAL GOES ALMOST TO THE FLOOR. WHEN I BRAKE ON WET PAVEMENT MY BRAKE PEDAL ALMOST GOES TO THE FLOOR. WHEN MY BRAKE PEDAL ALMOST GOES ALL THE WAY TO THE FLOOR AND I HAVE TO PUMP MY TO GET THE CAR TO STOP. THE BRAKES GET BETTER IN A FEW DAYS AFTER ABS VALVES CLOSES. THIS HAS BEEN GOING ON FOR OVER TWO YEARS. THIS HAPPEN TODAY WHEN I WAS STOPPING BEHIND A CAR TO MAKE A TURN AND MY PEDAL WENT TO THE FLOOR AND I WAS JUST ABLE TO STOP IN TIME BEFORE I HIT THE CAR. I KNOW THE ABS MODULE NEEDS TO BE REPLACE AT A COST OF $1200 TO ME. I ALSO KNOW THIS A COMMON PROBLEM IN THE FORD FUSION THAT FORD WILL NOT FIX!
Service brakes, Oct 21, 2019
ANTI LOCK BRAKE PUMP FAILURE. BRAKES FAILED, WENT TO FLOOR, ALMOST CRASHED CAR. NUMEROUS COMPLAINTS ONLINE, COMMON PROBLEM AND SAFETY ISSUE FORD SHOULD FIX.
Service brakes, Oct 18, 2019
THE BREAK PEDAL GOES TO THE FLOOR. IT DOES NOT BREAK AT ALL. THIS ISSUE STARTED AFTER AN ABS EVENT. I CHANGED THE MASTER CYLINDER AND ROTORS/PADS WITH OUT LUCK. I TRIED TO BLEED THE ABS PUMP USING A SCAN TOOL AND NO CHANGES.
Service brakes, Sep 21, 2019
MY BRAKES GOES ALL THE WAY THE FLOOR WHEN STOPPING....FROM TIME TO TIME
Vehicle speed control, Service brakes, Sep 20, 2019
INTERMITTENTLY MY BRAKES WILL GO OUT, MOST OFTEN THIS HAPPENS AFTER THE VEHICLE HAS BEEN OFF AND I TURN IT OFF AND TRY TO REVERSE THOUGH IT ALSO HAPPENS WHEN IN DRIVE. IT HAS HAPPENS ON ACCESS ROADS, THE HIGHWAY, MY DRIVEWAY AND MOST OFTEN IN PARKING LOTS. MY CAR WILL ROLL AND BE COMPLETELY UNRESPONSIVE TO THE FACT THAT I HAVE MY FOOT ON THE BRAKE. THE BRAKE PEDAL GOES SOFT AND I CAN PRESS IT ALL THE WAY TO THE FLOOR. MY BRAKE LIGHT, ABS LIGHT, ETC ON THE DASHBOARD ALL LIGHT UP AND MY CAR KEEPS ROLLING. I TRY TURNING MY VEHICLE ON AND OFF AS SOMETIMES EVEN THE EMERGENCY BRAKE OR PUTTING THE CAR IN PARK WILL NOT GET THE VEHICLE TO STOP. I HAVE ALMOST HIT OTHER CARS AND PEDESTRIANS BECAUSE OF THIS ISSUE AND IT IS HIGHLY DANGEROUS AND COME TO FIND OUT A KNOWN GLITCH FOR SOME 2010 FORD FUSIONS.
Service brakes, Sep 5, 2019
COMPLETE BRAKE FAILURE DUE TO AN ELECTRONIC COMPONENT FAILURE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. THERE WAS NO COLLISION AND THE VEHICLE CAME TO REST ON THE SHOULDER OF THE HIGHWAY.CHECK BRAKE SYSTEM HE CAR HAS NO BRAKE.
Service brakes, Aug 7, 2019
(MY DAILY PATH IS ON CITY STREETS MARKED 45 MPH. INCIDENTS GENERALLY OCCUR AT INTERSECTIONS WITH STOP LIGHTS/SIGNS; I AM CONTINUING STRAIGHT AND NOT TURNING) BRAKES DO NOT FUNCTION WHEN BRAKE PEDAL IS PRESSED WHILE DRIVING DURING WET CONDITIONS, CONDITIONS WITH A DUSTING OF SNOW OR IF VEHICLE HITS A BUMP WHILE BRAKE PEDAL IS PRESSED. INSTEAD, THE BRAKE PEDAL FALLS ALL THE WAY TO THE FLOOR AND THE VEHICLE CONTINUES FORWARD. DRIVER MUST PUMP BRAKE PEDAL NUMEROUS TIMES TO GET PEDAL TO RETURN TO NORMAL POSITION AND FOR BRAKES TO ACTIVATE. THIS HAS NOT HAPPENED UNDER NORMAL CONDITIONS. THE ABS SYSTEM DOES NOT SEEM TO ACTIVATE, AS IT DOES NOT FUNCTION WITH THE NORMAL CHATTERING MOVEMENT THAT AN ABS SYSTEM HAS. DRIVER CAN HEAR A SLIGHT HUM AND FEEL NORMAL PEDAL RESISTANCE WHEN THE BRAKE PEDAL IS INITIALLY PRESSED, THEN THE BRAKE PEDAL FALLS TO THE FLOOR AND THE VEHICLE CONTINUES FORWARD. THIS DOES NOT ALWAYS OCCUR WHEN THE PAVEMENT IS WET, AS IT IS VERY UNPREDICTABLE. THE BRAKE PADS ON THIS VEHICLE ARE SOMEWHERE AROUND A YEAR OLD. TIRES ARE ABOUT 8 MONTHS OLD AND HAVE FULL TREAD. THE VEHICLE HAS BEEN DRIVEN 159,000 MILES WITH THE FIRST INCIDENCE OF BRAKE FAILURE HAPPENING SOMEWHERE AROUND 40,000 MILES. I WAS NARROWLY MISSED BY A SEMI TRUCK DRIVER ON FRIDAY MORNING AS I SLID THROUGH A RED LIGHT, ON A WET ROADWAY, WITH MY FOOT ON THE PEDAL WHICH HAD FALLEN TO THE FLOOR. THIS IS NOT JUST A PROBLEM WITH MY VEHICLE, AS THERE ARE HUNDREDS OF PEOPLE REPORTING THE SAME ISSUE ON FORUMS ONLINE. PLEASE MAKE FORD RECALL THESE VEHICLES BEFORE SOMEONE DIES. I WILL PUT A DATE OF OCCURRENCE BELOW BUT IT ONLY SIGNIFIES THE LATEST DATE THIS HAS HAPPENED. THIS BEGAN IN NOVEMBER 2012 AND SEEMS TO BE INCREASING IN FREQUENCY. I HAVE EXPERIENCED BRAKE FAILURE THREE TIMES IN THE LAST 45 DAYS.
Air bags, Service brakes, Aug 1, 2019
TAKATA INFLATORS: MY VEHICLE WAS NOT DRIVEN FOR 6 MONTHS AS PART OF THE RECALL. I WAS GIVEN A RENTAL WHILE WAITING FOR PARTS, BUT SINCE HAVING THE RECALL PARTS INSTALLED MY VEHICLE HAS STARTED HAVING BRAKE PROBLEMS. WHEN DRIVING THE BRAKE PEDAL WILL GO ALL THE WAY DOWN TO THE FLOOR. IT FEELS LIKE THE BRAKES WILL NOT HOLD PRESSURE. I HAD THE BRAKE PADS AND ROTORS CHANGED AFTER IT SAT FOR 6 MONTHS.
Service brakes, Jul 28, 2019
I HAD A RECURRING ISSUE WHERE THE POWER BRAKES FAILED AND WE WERE FORCED TO DEPRESS THE BRAKES ALMOST TO THE FLOOR TO GET THEM TO WORK. I REPORTED THIS ISSUE A COUPLE YEARS AGO AND WAS CONTACTED BY A NHTSA EMPLOYEE. AT THAT TIME THE DEALER HAD SAID IT WAS PERMANENTLY RESOLVED, WHICH I TOLD THE NHTSA EMPLOYEE. THE EMPLOYEE TOLD ME TO CONTACT HIM IF IT HAPPENED AGAIN. IT HAPPENED AGAIN THIS EVENING. I REPLIED TO THE EMPLOYEE'S EMAIL, HOWEVER THE EMPLOYEE NO LONGER SEEMS TO WORK THERE. IT OCCURRED WHILE I WAS BACKING SLOWLY OUT OF MY DRIVEWAY, AND SHIFTING OUT OF REVERSE TO DRIVE. THE BRAKE ASSIST SERVICE LIGHT CAME ON.
Service brakes, Jul 25, 2019
THE FIRST TIME THIS HAPPENED, I HIT A POTHOLE. THE BRAKES FELT LOOSE/SPONGY, AND I HAD TO PRESS DOWN ALL THE WAY FOR THE BRAKES TO WORK. I PUMPED THEM A FEW TIMES, AND IT SEEMED TO FIX THE PROBLEM. IT WAS RAINING A BIT THE OTHER DAY. I TURNED, AND BRAKES A LITTLE AND FELT THE ABS KICK IN. AFTER THAT, I WAS COMING TO A STOP LIGHT. I BEGAN TO BRAKE, BUT HAD TO PRESS DOWN ABOUT HALFWAY TO EVEN BEGIN BRAKING, AND ALL THE WAY TO BRAKE COMPLETELY. THIS PROBLEM HAS CONTINUED SINCE THEN, EVEN WITHOUT RAIN
Service brakes, Jul 14, 2019
1ST INCIDENT WHILE TRYING TO MAKE A TURN I APPLIED MY BRAKES AND THE PEDAL WENT TO THE FLOOR I PUMPED THE PEDAL AND WAS ABLE TO SLOW MY VEHICLE TO MAKE THE TURN. IT HAPPENED AGAIN WHILE TRYING TO COME TO A STOP ON A SLIGHT INCLINE TO PARK AGAIN I APPLIED BRAKES AND IT WENT TO THE FLOOR I HAD TO PUMP THE BRAKES TO COME TO A STOP. SECOND INCIDENT 2 WEEKS AFTER THE 1ST WHILE APPROACHING AN INTERSECTION I APPLIED BRAKES AND THE VEHICLE CAME TO A STOP BUT INSTANTLY LOST PRESSURE AND THE PEDAL WENT TO THE FLOOR. MY VEHICLE STARTED ROLLING INTO THE INTERSECTION AND I HAD TO PUMP THE BRAKES TO BE ABLE TO AVOID HITTING ANOTHER VEHICLE. THIS SEEMS TO BE HAPPENING SPORADICALLY. IVE RESEARCHED THE PROBLEM AND IT SEEMS MULTIPLE PEOPLE HAVE HAD THE SAME SERIOUS SAFETY ISSUES WITH THE BRAKES & HAS COST OVER $1,000 TO POSSIBLY CORRECT THE SITUATION.
Service brakes, Jun 26, 2019
UNEXPECTED INCREASE OF BRAKING DISTANCE. WHEN DOING A K TURN, I SHOULD BE ABLE TO STOP BUT THE CAR CONTINUE TO ROLLS WHEN BRAKE IS PRESSED TO THE FLOOR. THIS CAUSED ME TO ROLL INTO A CURB. THIS HAPPENS REGULARLY BUT INCONSISTENTLY. THE CAR WAS GOING LESS THEN 5 MILES AN HOUR AND TOOK MORE THEN 5 FEET TO COME TO A COMPLETE STOP WITH THE PEDAL PRESSED ALL THE WAY.
Service brakes, Jun 21, 2019
THERE HAVE BEEN NUMEROUS OCCASIONS WHEN I HIT MY BRAKES AND THE PEDAL GOES ALL THE WAY TO THE FLOOR AND I CANNOT COME TO A COMPLETE STOP. HOWEVER, IF I PUMP MY BRAKES, MY BRAKES USUALLY WORK LIKE NORMAL BUT TYPICALLY I AM HAVING TO SLAM ON THEM WHICH IS DANGEROUS. THIS HAPPENS ANY TIME I WANT TO STOP. IT DOESN'T MATTER IF I AM ON THE FREEWAY OR CITY STREET OR EVEN TRYING TO TURN INTO MY DRIVEWAY.
Service brakes, Jun 11, 2019
VEHICLE IN MOTION, AT 35-40MPH WITH THE BRAKE PEDAL TO THE FLOOR, THE VEHICLE WILL TAKE 6-7 CAR LENGTHS TO COME TO A FULL STOP, SLOWLY, WITH NO LOCKING OF TIRES, NO ABS. NO ERROR CODES. SHOP #1 WENT THROUGH BRAKE SYSTEM AND SAID IT SOUNDS LIKE THE HCU IS BAD. FORD DEALERSHIP IS TELLING ME THAT THE BRAKING DISTANCE, RESPONSE (PEDAL TO THE FLOOR) IS NORMAL FOR THIS CAR. AT FREEWAY SPEEDS, THE STOPPING DISTANCE IS SO LONG THERE WOULD BE NO WAY TO AVOID AN ACCIDENT. DEALERSHIP STATES SINCE NO CODES ARE SHOWING, THEY WON'T PHYSICALLY TEST OR WARRANTY THE HCU. THIS IS AN ON-GOING ISSUE WITH THE CAR THAT IS GETTING WORSE OVER TIME. THIS IS A KNOWN ISSUE, WITHOUT CODES, AND HAS RESULTED IN AN INVESTIGATION. RECOMMEND SPEEDING UP THAT INVESTIGATION.
Service brakes, Jun 6, 2019
SHORTLY AFTER THE ABS OF THE CAR WAS ACTIVATED ON LOOSE GRAVEL, MY BRAKE PEDAL FADED AND ULTIMATELY WENT TO THE FLOOR FORCING ME TO USE THE EMERGENCY BRAKE TO STOP THE CAR TO AVOID GOING THRU AN INTERSECTION, POTENTIALLY CAUSING AN ACCIDENT. PEDAL BRAKING POWER IS ALMOST NON-EXISTENT. THERE WERE NO WARNING LIGHTS, AND THE CAR REPORTS EVERYTHING IS FINE WITH THE BRAKING SYSTEM.
Service brakes, Jun 5, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED. THE CONTACT HAD TO SLAM ON THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THE FAILURE OCCURRED MORE THAN ONCE. MULTIPLE MESSAGES AND UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING "SERVICE ADVANCETRAC" AND "SERVICE BRAKES". THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW ANTI-LOCK BRAKE SYSTEM CONTROL MODULE WAS NEEDED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.
Service brakes, May 15, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES LOST POWER AND THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE BRAKE MODULE. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Service brakes, Apr 10, 2019
WHEN TRYING TO STOP VEHICLE, THE BRAKE PEDAL LOWERS TO FLOOR AND IS SLOW TO STOP THE CAR. CAR CONTINUES TO TRAVEL WITH FOOT ON THE PEDAL. ALL DIAGNOSTIC TESTS ON BRAKES AND MASTER CYLINDER ARE STATING THAT BRAKES ARE WORKING AS THEY SHOULD WITH NO PROBLEMS TO FIX BUT THE BRAKE PEDAL DOES NOT STOP THE CAR. EVERYTHING THAT COULD BE CAUSING THE PEDAL TO LOWER TO THE FLOOR AND BE SLOW TO STOP THE VEHICLE HAS BEEN CHECKED MULTIPLE TIMES. PADS ARE GOOD, ROTORS ARE GOOD, BRAKE FLUID GOOD, NO LEAKS, BRAKE LINES ARE GOOD, NO AIR IN LINES, MASTER CYLINDER IS GOOD. ACCORDING TO SOCIAL MEDIA OUTLETS AND FORD FORUMS, THERE ARE HUNDREDS OF COMPLAINTS WITH THE SAME EXACT PROBLEM WITH THE SOFT BRAKE PEDAL AND FAILURE TO STOP THE VEHICLE. SO, THE QUESTION IS...WHY HAS THERE NOT BEEN A RECALL?
Service brakes, Apr 6, 2019
WHILE DRIVING ON DRY PAVEMENT AND TRANSITIONING TO A DIRT ROAD, THE HCU UNIT HAS MALFUNCTIONED WHILE APPLYING THE BRAKES AND CAUSED MY VEHICLE TO HAVE NO BRAKES AND THE VEHICLE FAILED TO STOP. I WAS FORCED TO USE THE EMERGENCY BRAKE TO AVOID AN ACCIDENT. THIS CAUSED THE ENTIRE BRAKING SYSTEM TO FAIL AND THE VEHICLE HAS BEEN IN THE SHOP FOR OVER 7 BUSINESS DAYS WITH NO CONCRETE REPAIR IN SITE. TO DATE THE ESTIMATED COST FOR REPAIR NOT INCLUDING THE HCU IS $1,500 JUST IN LABOR TO TRY AND FIND THE ISSUE.