2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: service brakes
547 reports, newest first. Show all
Service brakes, Mar 31, 2019
DURING MY NORMAL DAILY COMMUTE I EXPERIENCED A TERRIFYING AND UNANNOUNCED LOSS OF BREAKING POWER. I WAS SIMPLY COMING TO A STOP AT A LIGHT IN HEAVY TRAFFIC AND LOST TOTAL BREAK RESPONSE. I NARROWLY MISSED CAUSING A ACCIDENT WITH STOPPED TRAFFIC. I WAS DRIVING RESPONSIBLY IN A LIGHT DRIZZLE WHEN IT HAPPENED. I AM TOLD THE ABS MODULE SENSED LOSS OF TRACTION IN AT LEAST ONE TIRE SO IT KICKED ON. THIS ONLY MADE THE SITUATION A PANIC STOP. THE PEDAL WENT TO THE FLOOR AND BREAKING POWER WAS ONLY ABOUT 10% OF THE NORMAL FEEL. AFTER THIS EVENT THE BREAKS NEVER REGAINED THEIR POWER AND HAD TO HAVE MY CAR TOWED TO SERVICE. THE SERVICE CENTER TOLD ME THIS IS SOMEWHAT COMMON AND THEY COULD FIX THE ISSUE, $1600 LATER I HAVE A NEW ABS MODULE AND THE BREAKS WORKS BETTER BUT NOT 100% OF WHERE THEY WERE BEFORE. I HAVE HEARD OF SEVERAL OTHER PEOPLE'S STORIES SINCE THIS EVENT AND ALL ARE THE SAME ISSUE. THE EVENT WAS SUCH A UNANNOUNCED AND TERRIFYING EXPERIENCE I WILL BE SELLING THE CAR. I AM A 35, PERFECT DRIVING RECORD, DRIVE 20K MILES+ EVERY YEAR AND NEVER EXPERIENCED A SITUATION LIKE THIS WHERE I WAS HELPLESS. AND KNOWING THE MANUFACTURER KNOWS OF THE PROBLEM IS APPALLING.
Service brakes, Mar 16, 2019
THE BRAKES ON THIS CAR GO ALMOST ALL THE WAY TO FLOOR BEFORE THEY ENGAGE. I HAVE BLED THE BRAKES, REPLACED PADS AND ROTORS AND NONE OF THESE ACTIONS RESULTED IN IMPROVED PERFORMANCE. I HAVE READ NUMEROUS POSTS THAT THE ABS PUMP IS DEFECTIVE. I AM TROUBLED BY THIS AS MY DAUGHTER DRIVES THIS CAR AND I DO NOT FEEL IT IS SAFE. THIS ISSUE OCCURS AT ANY SPEED IN ANY CONDITION I.E. DRY, WET, TURNING OR GOING STRAIGHT. THIS ALSO RESULTS IN LONGER BRAKING DISTANCES AS THE ENGAGEMENT IS NOT NORMAL. I HAVE CALLED FORD AND THEY HAVE TAKEN NO ACTION WHATSOEVER.
Service brakes, Mar 5, 2019
DRIVING DURING A SNOWSTORM,I WENT TO USE THE BRAKES. THE ANTI LOCK BRAKES KICKED IN AND SINCE THEN THE BRAKE PEDAL IS SPONGY SOMETIMES THE PEDAL GOES TO THE FLOOR. HAVE TO PUMP THE PEDAL. MASTER CYLINDER IS GOOD AND BRAKES HAVE BEEN BLED.
Service brakes, Feb 22, 2019
WHILE TURNING OUT OF THE DRIVEWAY INTO THE STREET THE BRAKE PETAL PULSED AS IF THE ANTILOCK BRAKE SYSTEM WAS ACTIVATED. IMMEDIATELY AFTER THAT THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKES BEING PRESENT. PUMPING THE BRAKES RESTORED A LITTLE OF THE PEDAL PRESSURE. AFTER THAT THE BRAKES REMAINED SPONGY. WE REPLACED THE BRAKE MASTER CYLJNDER BUT WERE UNABLE TO GET ANY PRESSURE IN THE BRAKE SYSTEM EVEN AFTER BLEEDING THE BRAKE LINES. THE DEALER SAID THAT IT WAS THE ABS CONTROL MODULE. THERE SHOULD NOT BE A PART THAT CAN FAIL WHILE DRIVING THAT CAN PHYSICALLY TAKE AWAY ALL OF THE BREAK PRESSURE IN THE SYSTEM. IN RESEARCHING ON THE INTERNET I HAVE FOUND HUNDREDS OF CASES OF PEOPLE SAYING THE SAME THING HAPPENED TO THEM WITH THEIR FUSION. THE PROBLEM SEEMS TO BE THAT ONE OF THE VALVES IN THE ABS CONTROL MODULE CAN STICK IN THE OPEN POSITION CREATING A LOOP IN THE BRAKE LINE SYSTEM THAT ALLOWS THE FLUID TO CIRCULATE INSTEAD OF PRESSURIZING THE WHEEL CALIPERS.
Service brakes, Feb 21, 2019
BRAKES FAILED. REPLACED MASTER CYLINDER, AND ABS PUMP STILL NO BRAKES. ELECTRICAL CODES KEEP COMING UP. RREPLACED PADS ALL AROUND AND ROTOR AND CALIPER. BLEED SYSTEM. WITH NO POWER TO CAR BRAKE PETAL HARD AND POWER PEDAL GOES RIGHT TO THE FLOOR. SYSTEM BARELY BLEEDS.
Service brakes, Feb 21, 2019, crash
COMING HOME FROM LATE NIGHT MOVIE WITH MY 10 YEAR OLD SON.PULKED UP TO 4 WAY INTERSECTION ACROSS FROM MY DRIVEWAY AT 10AM ANGLE WHEN I GOT MY BREAKS TO STOP AT 4WAY PEDAL WENT TO FLOOR I HAD NO BREAKS.IVE ALREADY REPLACED MULTIPLE CALIPERS BREAK PADS EVERY 2 MONTHS AND ROTORS CAUSE I'VE HAD NOTHING BUT SERIOUS ISSUES WITH THE BREAKING SYTEM.BUT I HAD TO ANGLE MY CAR AT THE WALL IN MY DRIVEWAY AND HIT TO STOP
Service brakes, Feb 12, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. ON OTHER OCCASIONS, THE BRAKE PEDAL WAS SOFT AND WOULD TAKE TIME TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD OF CONSHOHOCKEN (1403 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 279-1700) TO BE DIAGNOSED, BUT NO FAILURE COULD BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 104,232.
Steering, Service brakes, Feb 9, 2019
BRAKES RANDOMLY NEARLY FAIL...HAVE TO PUSH PEDAL ALL THE WAY TO THE FLOOR. I PUT A NEW BATTERY IN, IT STOPPED, UNTIL TODAY WHEN I NEARLY RAN INTO A LIGHT POLE TRYING TO TURN ON A CITY STREET. I ALSO HAD SIMILAR POWER STEERING ISSUES 2 YEARS AGO, AND HAD TO HAVE IT REPLACED FOR $2000
Service brakes, Feb 7, 2019
MY BREAKS GO IN AND OUT, THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AS I'M IN MOTION ON THE ROAD. IT'S HAPPENED IN THE HIGHWAY AND ON CITY STREETS. LUCKLY I HAD FAST REFLEX TO PUNCH THE PEDAL A COUPLE TIMES AND THAT MADE IT A TAD BIT BETTER. I HAD THE MASTER CYLINDER AND BOOSTER REPLACED, AND THE PROBLEM IS STILL ONGOING. THE MECHANIC SAID THE NEXT STEP WOULD BE THE ABS PUMP.
Steering, Service brakes, Hydraulic, Jan 28, 2019
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FETTE FORD (973-779-7000, LOCATED AT 1137 US-46, CLIFTON, NJ 07013) WHERE IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Service brakes, Jan 22, 2019
BRAKES SOFT AND MUSHY AFTER ABS EVENT, NOW BRAKES DON'T FUNCTION PROPERLY. THIS APPEARS RELATED TO AN ONGOING NHTSA INVESTIGATION ON FORD FUSIONS. FOUND REPAIR COST VERY HIGH.
Steering, Service brakes, Jan 10, 2019
IN MOTION: BRAKES STOPPED WORKING PROPERLY WHILE DRIVING (MODULATOR FOR ABS FAILED) AND POWER STEERING LOCKED UP THE STEERING WHEEL TO THE POINT THAT IT REQUIRED SIGNIFICANT EFFORT WHILE DRIVING WHICH CREATED A DANGEROUS SITUATION FOR MY 17 YEAR OLD DAUGHTER WHO HAD TO STOP IN THE MIDDLE OF THE STREET.
Service brakes, Dec 30, 2018
I WAS DRIVING TO WORK AND IT FELT LIKE I HIT AN ICE PATCH IN THE ROAD AND ALMOST REAR ENDED ANOTHER VEHICLE. EVER SINCE THEN MY BRAKES HAVE BEEN SOFT, I HAVE DONE JUST ABOUT EVERYTHING BESIDES CHANGING MAJOR HARDWARE ON THE VEHICLE AND STILL NO CHANGE. I DO NOT FEEL SAFE AT ALL DRIVING THIS VEHICLE ANYMORE AND REALLY WANT A RESOLUTION TO THE ISSUE
Service brakes, Dec 26, 2018
MY 2010 FORD FUSION'S BRAKE PEDAL SUDDENLY BEGAN GETTING SPONGY A FEW MONTHS AGO AND REMAINED LIKE THAT INDEFINITELY. THE PEDAL WOULD HAVE TO BE DEPRESSED ALL THE WAY TO THE FLOOR FOR BRAKING PRESSURE TO KICK IN. I WAS DRIVING IN MY NEIGHBORHOOD ONE ONE DAY GOING ABOUT 20MPH AND THE BRAKES BECAME COMPLETELY UNRESPONSIVE AFTER MULTIPLE DEPRESSES TO SLOW FOR A SPEED BUMP. I ENDED UP STOPPING THE CAR WITH THE HAND BRAKE. THIS WAS ON NOVEMBER 28TH 2018. THE BRAKES HAVEN'T WORKED SINCE, I TOOK IT TO THE MECHANIC AND THEY REPLACED MY BRAKE MASTER CYLINDER AND BLED THE SYSTEM. THAT DID NOTHING. AFTER FURTHER ANALYSIS THEY CONCLUDED IT'S THE ABS ASSEMBLY THAT HAS FAILED - TOLD ME THERE'S NOTHING THEY CAN DO ABOUT THAT AS THE ABS MODULE CAN ONLY BE PROGRAMMED AT A FORD DEALERSHIP. I WENT IN TO GET A QUOTE, THE NEEDED ABS COMPONENTS WILL RUN ME APPROXIMATELY $1800 NOT INCLUDING LABOR COSTS. OUTRAGEOUS. I'M A COLLEGE STUDENT AND TO TOP IT ALL OF I LOST MY PART-TIME JOB I HAD DUE TO NOT HAVING A CAR TO GO TO WORK. PLEASE IS THEIR SOMETHING THAT CAN BE DONE ABOUT THIS?
Service brakes, Dec 12, 2018
I HAVE A 2010 FORD FUSION SE WHERE THE ENTIRE BRAKING SYSTEM LITERALLY FAILED WHILE RUNNING MY ERRANDS. THE BRAKE PEDAL WENT ALL THE WAY TO FLOOR WHEREBY I HAD TO USE THE EMERGENCY BRAKE TO STOP. FORTUNATELY I DID NOT HIT ANYONE OR ANYTHING. THE LOCAL FORD DEALERSHIP EVENTUALLY DIAGNOSED THE "HYDRAULIC CONTROL UNIT" HAD COMPLETELY FAILED. READING ONLINE, IT IS MY UNDERSTANDING THAT THIS HAS BECOME A NATIONAL PROBLEM REGARDING THESE PARTICULAR FORD VEHICLES AND QUITE A FEW PEOPLE UNFORTUNATELY HAVE HAD ACCIDENTS SINCE THEY COULD NOT STOP PROPERLY IN TIME. IT APPEARS THIS HAS / COULD BECOME A VERY DANGEROUS SITUATION FOR OTHERS ON THE ROAD. CARS SHOULD BE ABLE TO STOP PROPERLY AND A CAR WHOSE ENTIRE BRAKING SYSTEM FAILS WITHOUT NOTICE COULD SERIOUSLY HURT / PERHAPS KILL SOMEONE. WE WOULD GREATLY APPRECIATE IT IF A NATIONAL RECALL WAS ORDERED BY THE NHTSA. THANK YOU FOR YOUR TIME AND ASSISTANCE.
Service brakes, Dec 12, 2018
BRAKE PEDAL WAS PRESSED ALL THE WAY TO THE FLOOR BOARD OF THE CAR AND THE CAR DID NOT REACT WELL TO STOPPING AS MY DAUGHTER APPROACHED A STOP LIGHT. SCARY NONTHELESS. NORMAL BRAKING WORKED AFTER THAT ONE INCIDENT. ANYWAY WE BROUHT TO PRIVATE MECHANIC TO CHECK THINGS OUT AND HE DID NOT FIND ANYTHING WRONG WITH BRAKE LINE OR PADS. STILL SCARY TO THINK THIS MIGHT HAPPEN AGAIN.
Service brakes, Dec 10, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FELT SPONGY AND FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED AND THE BRAKES NEEDED TO BE BLED. THE REPAIRS WERE COMPLETED, BUT THE FAILURE RECURRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 62,000.
Service brakes, Dec 9, 2018
THE BRAKE PEDAL SUDDENLY WENT ALL THE WAY TO THE FLOOR. BROUGHT THE CAR TO THE LOCAL FOR DEALER AND THEY DIAGNOSED THE PROBLEM AS BRAKE PADS AND ROTORS, OBVIOUSLY PADS AD ROTORS HAVE NOTHING TO DO WITH THE BRAKE PEDAL GOING TO THE FLOOR WHILE BRAKING. I DID RESEARCH AND TESTING ON THE CAR AND FOUND THE CAUSE OF THE ISSUE. THE CAUSE IS A FAILED ABS PUMP. APPARENTLY THIS IS A WELL KNOWN FAILURE IN FORD FUSIONS AND CAN AND DOES CAUSE COMPLETE LOSS OF BRAKING LEADING TO ACCIDENTS. THE ABS SYSTEM THAT FORD DESIGNED AND INSTALLED IN THE FUSION HAS A MAJOR SAFETY DEFECT, IN THAT IF THE ABS PUMP HAS AN INTERNAL LEAK THEN WHEN THE BRAKE PEDAL IS DEPRESSED THE BRAKE FLUID IS ALLOWED TO FLOW PASSED THE ABS PUMP, ALLOWING THE BRAKE PEDAL TO GO TO THE FLOOR. WHEN THE BRAKE PEDAL GOES TO THE FLOOR BAKING IS LIMITED OR NON EXISTENT. PLEASE DO AN INTERNET SEARCH AND YOU WILL SEE THAT THIS IS A COMMON OCCURRENCE THAT FORD HAS NOT ADDRESSED AND HAS NOT TRAINED IT TECHNICIANS TO IDENTIFY. MY CHILDREN DRIVE THIS CAR AND I FOUND OUT ABOUT THIS ISSUE BY DRIVING THE CAR TO THE DEALERSHIP FOR THE AIRBAG RECALL. PLEASE DO SOMETHING ABOUT THIS ISSUE
Service brakes, Dec 8, 2018
TAKATA RECALL BRAKES COMPLETELY WENT OUT. NO PRESSURE IN THE PEDAL. IF IT WASN'T FOR THE EMERGENCY BRAKE I WOULD OF HIT ANOTHER VEHICLE WITH MY CHILDREN IN THE CAR. I HAVE DONE RESEARCH AND IT HAS SHOWED MULTIPLE COMPLAINTS ABOUT THIS ON GOING ISSUES WITH THE BREAKS IN THE FUSIONS AND MILAN'S.
Service brakes, Dec 8, 2018
WHILE DRIVING NORMALLY ON ANY TYPE OF ROAD AND COMING TO A STOP WHEN BRAKES ARE APPLIED, PEDAL WILL SOFTLY GO TO THE FLOOR ALL THE WAY AND CAR WILL NOT STOP UNLESS PUMPED A FEW TIMES. THIS STARTED HAPPENING AFTER A MONTH WHEN I BOUGHT THIS CAR FROM LANG AUTOS IN LYNNWOOD, WASHINGTON. FIRST TIME IT HAPPENED WHEN I HAD TO STOP ABRUPTLY AND THERE WAS GRAVEL ON THE ROAD WHICH ENGAGED ABS. AS SOON AS ABS WAS ENGAGED BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND MY CAR HARDLY STOPPED CAUSING ME TO RUN A RED LIGHT. I WAS ALMOST ABOUT TO RUN INTO A PEDESTRIAN. THIS IS A PERMANENT ISSUE AND I HAVE HAD ROTORS BRAKE PADS CALIPERS CHECKED. I HAVE ALSO HAD THE BRAKES BLED AND TESTED FOR ANY LEAKS. IT CAME OUT NEGATIVE. MASTER CYLINDER WORKS FINE AND THERE IS NO LEAKS IN BRAKE LINE. NO LEAKS IN ANY JOINTS THAT CONNECTS TO MASTER CYLINDER AND ABS MODULE. I HAVE HAD MY CAR TESTED AND SEEMS LIKE THE ISSUE COMES FROM ABS MODULE/CONTROLLER THAT MIGHT NEED A REPLACEMENT. IT IS A VERY COSTLY PART PLUS LABOR COSTS ARE HUGE. ON TOP OF THAT I HAVE ALREADY SPENT HUNDREDS OF DOLLARS IN DIAGNOSING CAUSE AND REPLACING PARTS THAT ARE NOT RELATED TO ACTUAL COST.
Service brakes, Dec 8, 2018
ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT IS FAILING. I HAVE READ MULTIPLE REPORTS OF OTHERS AND THIS SHOULD BE RECALLED. CAUSES BREAKS TO GET SPONGY AFTER A SMALL SLIDE ON THE ROAD. I WAS ON MY ROAD, SLID ON ICE ABOUT 3 FEET AND AFTER THAT THE BREAKS WENT SPONGY.
Service brakes, Dec 8, 2018
PARKING BRAKE WILL NOT RELEASE IN COLD WEATHER. THIS HAS HAPPEN ON SEVERAL OCCASIONS. IN SOME CASES THE ONLY ALTERNATIVE WAS TO DRIVE THE CAR CAUSING BRAKE TO GET HOT.
Service brakes, Dec 2, 2018
BRAKES ARE SPONGY AND GOES DOWN TO THE FLOOR. HAVE TO PUMP BRAKES HARD TO STOP CAR. HAD NEW BRAKES PUT ON AND IT DID NOT HELP THE PROBLEM. THE BRAKE PROBLEM HAVE ALL THE ISSUES DESCRIBED ON THE INTERNET POINTING TO AN ABS BRAKING PROBLEM. THIS THE FIFTH MAJOR PROBLEM I HAD WITH THIS CAR.
Steering, Service brakes, Nov 27, 2018, crash
MY POWER STEERING AND MY BRAKE ASSIST ON MY CAR WENT OUT AS I WAS DRIVING AND LOCKED UP MY STEERING SYSTEM WHICH CAUSED ME TO HAVE AN ACCIDENT... IT IS SAID THAT IT'S A RECALL ON THIS ISSUE BY ANOTHER PERSON WHO HAS THE SAME YEAR AND MODEL.... I DIDNT KNOW WHO TO CONTACT SO I TRIED THIS WAY...
Service brakes, Nov 21, 2018
I WAS DRIVING TO WORK AND I WENT TO STOP AT A RED LIGHT AND THE BRAKES FAILED. MY CAR HAS BEEN AT THE DEALERSHIP FOR A FEW DAYS AND THEY HAVE REPLACED SEVERAL PARTS BUT THEY HAVE BEEN UNABLE TO REGAIN ANY BRAKES. I HAVEN'T HAD MY VEHICLE FOR 3 WEEKS BECAUSE NO ONE CAN FIGURE OUT THE ISSUE.