2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: service brakes
547 reports, newest first. Show all
Service brakes, Nov 9, 2018
I WAS DRIVE THROUGH LINE WITH MY FOOT ON THE BRAKE AND MY BRAKE PEDAL ALL OF THE SUDDEN WHEN ALL THE WAY TO THE FLOOR. I TRIED TO 'PUMP IT' AND IT STAYED FLOPPY. I PARKED MY CAR, SET MY E-BRAKE AND TURNED IT OFF. WHEN I RESTARTED IT, IT WORKED AGAIN. ONE WEEK LATER WHILE DRIVING APPROXIMATELY 35 MPH I WENT TO STOP AS I WAS APPROACHING TRAFFIC AND MY BRAKE COMPLETELY FAILED, GOING TO THE FLOOR ONCE AGAIN. I TRIED PUMPING IT AND IT WAS COMPLETE TO RESPONSE LESS. I PULLED MY E-BRAKE AND VEERED INTO A NEARBY PARKING LOT NARROWLY AVOIDING AN ACCIDENT. A MESSAGE ACROSS THE DASH READ 'BREAK SYSTEM FAILURE'. WE TOOK IT IN THE NEXT DAY, THE MESSAGE WAS GONE, ALL VISUAL COMPUTER CHECKS WERE FINE. THE MECHANIC KEPT IT SEVERAL DAYS AND PUT OVER 30 MILES ON IT WITHOUT AN ISSUE. I'M SCARED TO DRIVE IT NOW AS I HAVE READ THAT THERE ARE MANY REPORTS OF THIS PROBLEM WITH THIS CAR.
Wheels, Service brakes, Nov 6, 2018
ABS MODULE SEEMS TO CAUSE RANDOM LOSS OF BRAKING -- VEHICLE STARTS BRAKING NORMALLY, THEN SUDDEN LOSS OF HYDRAULIC AND PEDAL GOES ALMOST TO FLOOR BEFORE SOME BRAKING RESUMES. IT'S A RELATIVELY INFREQUENT PROBLEM ( FOUR TIMES IN 6 MONTHS) WITH NO APPARENT TRIGGER, AND HAS HAPPENED WHEN PULLING STRAIGHT INTO A PARKING SPOT, STOPING FOR A STOPLIGHT, AND TURNING OFF OF A FREEWAY ONTO AN OFF-RAMP. WEATHER CONDITIONS DURING OCCURERENCES WERE DRY AND SUNNY TWICE, RAINING ONCE, AND OVERCAST AND ABOUT 50 DEG F ON THE MOST RECENT (OCT. 10, 2018) OCCASION. AN UNRELATED MATTER HAS TO DO WITH THEIR WHEEL LUG NUTS. THEY HAVE A TWO-PART CONSTRIUCTION, AND THE OUTER LAYER SWELLS SO THAT IT CANNOT BE SERVICED USING THE OEM TIRE CHANGING HARDWARE SUPPLIED WITH SPARE TIRE.
Service brakes, Oct 24, 2018
I AM EXPERIENCING INTERMITTENT FAILURE OF THE ABS CONTROL MODULE, ESSENTIALLY CAUSING A LOSS OF BRAKING CAPABILITY WHEN DRIVING. THIS OCCURS WITHOUT WARNING. BRAKES RETURN TO NORMAL OPERATION AFTER SHUTTING THE VEHICLE OFF, AND RESTARTING. THE ABS 'RESETS' ONLY TO OCCUR AT A LATER DATE AND TIME. THE ABS FAILS WHILE DRIVING AT NORMAL OPERATING SPEEDS. BOTH OCCURRENCES THAT I HAVE EXPERIENCED TO DATE HAVE OCCURRED IN RESIDENTIAL ZONES TRAVELING AT 25 MILES PER HOUR. THE DEALER HAS DIAGNOSED IT AS AN ABS FAILURE WITH A REPAIR COST OF 1645 DOLLARS. MY VEHICLE HAS LESS THAN 45,000 MILES AND HAS NO HISTORY OF ACCIDENTS OR MAJOR REPAIR.
Steering, Service brakes, Oct 16, 2018
POWER STEERING ASSIST FAULT WHILE DRIVING AND UPON START COMPLETELY LOCKING UP THE STEERING WHEEL AND THE BRAKES KEEP LOCKING WHILE DRIVING FOR NO REASON CAUSING THE CAR TO DRAG, SHAKE UNCONTROLLABLY. BRAKES HAVE BEEN SERVICED REGULARLY AND CALIPERS CHANGES WITH SAME RESULTS
Service brakes, Oct 5, 2018
WHEN BACKING OUT OF MY GARAGE MY BRAKE PEDAL WENT TO THE FLOOR AND WAS VERY SLOW TO STOP. FORD DEALER INFORMED ME IT WAS THE ABS HYDRAULIC CONTROL MODULE. IT IS PROCESSED OF BEING REPLACED
Service brakes, Sep 30, 2018
AFTER REPLACING FRONT AND BACK BRAKES AND MASTER CYLINDER, CONTINUE TO HAVE THE PROBLEM OF "SOFT" BRAKES. I HAVE TO PUSH ALL THE WAY DOWN TO STOP AND DOES NOT STOP ON TIME.
Steering, Electronic stability control (ESC), Service brakes, Sep 14, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED SEVERAL TIMES. IN ADDITION, THE CHECK ENGINE, ABS, TRACTION CONTROL, AND EPS WARNING INDICATORS RANDOMLY FLASHED. THE CONTACT, A MECHANIC, CHECKED FOR A DIAGNOSTIC TROUBLE CODE, WHICH INDICATED THAT THERE WAS A FAILURE WITH THE STEERING WHEEL ANGLE SENSOR EITHER OPENING OR SHORTING OUT. THE CODE ALSO INDICATED THAT THERE WAS A CONNECTION FAILURE AND THE ABS MODULE MAY BE FAULTY. HASSETT FORD-LINCOLN (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) AND FORD LINCOLN OF QUEENS BOULEVARD (139-48 QUEENS BLVD, JAMAICA, NY 11435, (718) 657-8888) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY EPS AND BRAKE RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Electronic stability control (ESC), Service brakes, Sep 13, 2018
VEHICLE SHOWED INTERMITTENT "SERVICE ADVANCETRAK" LIGHT AND WOULD INTERMITTENTLY GO INTO FULL ABS MODE AT LOW SPEED ON SMOOTH, DRY PAVEMENT. THE ABS PART OF THE PROBLEM CAUSED US TO MISS SEVERAL TURNS FOR LACK OF EFFECTIVE BRAKING AND, AT LEAST ONCE, TO END UP FOUR FEET PAST A STOP SIGN AND INTO THE CROSSING LANE OF TRAFFIC. THE FORD DEALER REPLACED THE L/R ABS SENSOR TWICE BUT THE PROBLEM RECURRED 9 MONTHS AND THEN 3 MONTHS LATER. THE THIRD TIME, WE TOOK THE VEHICLE TO AN INDEPENDENT SHOP WHERE I WAS ABLE TO PERSONALLY OBSERVE THE FINAL AND CORRECT DIAGNOSIS AND REPAIR OF THE PROBLEM. THERE WAS A BUILDUP OF RUST AND SCALE ON THE SENSOR MOUNTING POINT WHICH HAD GRADUALLY FORCED THE PLASTIC SENSOR FURTHER AND FURTHER FROM NOTCHED SENDER WHEEL UNTIL, EVENTUALLY, THE SENSOR BECAME INTERMITTENT. THE COMPUTER APPARENTLY INTERPRETED THIS AS A LOCKED WHEEL AND THEN WENT INTO FULL ABS MODE. THAT'S WHAT THE REAL MECHANIC SAID, ANYWAY, AND HIS REPAIR HAS WORKED FINE FOR ABOUT FOUR MONTHS NOW (THE R/H SENSOR ALSO WENT INTERMITTENT FOR THE SAME REASON ABOUT TWO MONTHS AGO AND WAS ALSO SUCCESSFULLY REPAIRED BY CLEANING UP THE MOUNT AND REINSTALLING THE ORIGINAL 2010 SENSOR). THE FORD DEALER'S MECHANIC APPARENTLY NEVER CLEANED UP THE SURFACE OF THE MOUNT ON EITHER OF HIS REPAIRS. JUST TORQUING DOWN THE NEW SENSOR WAS EVIDENTLY ENOUGH TO MAKE IT WORK FOR A WHILE. THIS WOULD NOT BE WORTH BOTHERING YOU OVER BUT FOR THE RANDOM ABS PART WHICH COULD HAVE CAUSED US TO BE IN A PRETTY SERIOUS ACCIDENT ON AT LEAST ONE OCCASION (THE STOP SIGN!). I DID NOT OBSERVE ANY OBVIOUS PATTERN OR RELATIONSHIP BETWEEN THE LIGHT COMING ON AND/OR THE ABS MALFUNCTION. RUST IS A COMMON PROBLEM HERE IN THE NORTHEAST. THE MECHANIC WHO SOLVED THE PROBLEM SAID HE HAS RUN INTO SIMILAR ISSUES WITH OTHER CARS. IT MIGHT BE WORTH AT LEAST A SERVICE BULLETIN.
Service brakes, Sep 11, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED, WHICH CAUSED DIFFICULTY STOPPING THE VEHICLE. IN ADDITION, THE SERVICE WRENCH AND BRAKE SYSTEM WARNING INDICATORS ILLUMINATED. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE. THE VEHICLE WAS TAKEN TO LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) WHERE THE CONTACT WAS INFORMED THAT THE REAR DRIVER SIDE WHEEL SENSOR FAILED AND THE BRAKE BOOSTER, BRAKES, AND PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Steering, Service brakes, Engine, Aug 27, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED TO FUNCTION PROPERLY WHEN APPLIED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES, WHICH CAUSED THE CONTACT TO HAVE TO APPLY FORCE AND PUMP THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. IN ADDITION, THE ELECTRIC POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY TIGHT WHEN ATTEMPTING TO TURN IN EITHER DIRECTION. THE VEHICLE WAS ALSO SERVICED FOR A MANUFACTURER EXTENDED WARRANTY CAMPAIGN REGARDING THE THROTTLE BODY; HOWEVER, THE CONTACT NOTICED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHILE THE OTHER TWO FAILURES PROGRESSED. THE DEALER (WORTHINGTON FORD, 2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WAS UNABLE TO PROVIDE A PERMANENT REMEDY YET FOR THE THREE FAILURES THAT WERE EXPERIENCED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA17004 (STEERING) AND PE13003 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A PERMANENT REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Service brakes, Aug 24, 2018
MY 2010 FORD FUSION HAD ABS HYDRAULIC CONTROL UNIT FAILURE. BRAKES FAILED TO FUNCTION CORRECTLY WHEN ABS ACTIVATED DURING BRAKING ' BRAKE PEDAL WOULD GO TO FLOOR ' WITH ONLY FAINT BRAKING POSSIBLE. THIS HAPPENED THREE TIMES ' THANKFULLY THERE WASN'T AN ACCIDENT AND NO ONE WAS INJURED. I TOOK TO DEALER FOR RESOLUTION. DEALER UNABLE TO DIAGNOSE THE PROBLEM FIRST 2 TIMES. I TOOK TO DEALER THE THIRD TIME ' THEY WERE ABLE TO REPLICATE THE PROBLEM. ABS HCU WAS REPLACED. REPAIR COST WAS VERY EXPENSIVE.
Service brakes, Aug 13, 2018
AT RANDOM WHEN I START MY CAR AND APPLY THE BRAKES TO SHIFT THE BRAKE PEDAL WILL GO TO THE FLOOR. IT WILL ALSO NOT STOP THE CAR EFFECTIVELY FOR A LONG DISTANCE, EVEN AT 20 MPH. THE CONDITION CORRECTS ITS SELF, TILL IT HAPPENS AGAIN. THE CAR WILL ALSO NOT STOP QUICKLY NO MATTER WHAT. A CAR CUT ME OFF AND THE CAR DID NOT EVEN HAVE THE BRAKING ABILITY TO START ABS BRAKING WITH THE BRAKE PEDAL PUSHED AS HARD AS I COULD. LUCKY WHAT BRAKING POWER I DID HAVE WAS STILL ENOUGH TO AVOID HITTING THE CAR THAT CUT ME OFF.
Service brakes, Aug 1, 2018
BRAKE A FAILURE INVESTIGATION 2010 FORD FUSION SE 2.5L I4. BRAKE PEDAL WENT TO THE FLOOR WHILE DRIVING MY 2010 FOD FUSION SE MANUAL TRANSON HIGHWAY. ALERTED BY DASHBOARD THAT BRAKE FLUID WAS LOW. WHILE PUTTING NEW FLUID IN, NOTICED A LEAK IN DRIVERS SIDE WHEEL. REPAIRED A BROKEN BRAKE LINE & REPLACED CALIPER AT DRIVERS SIDE REAR. COULD NOT GET BRAKE LINES TO BLEED PROPERLY AFTER REPAIR, RESULTING IN MUSHY PEDAL WITH DECREASED BRAKING ABILITY. TOOK IT TO FORD DEALER AND RECEIVED A WORK ORDER STATING THAT IT NEEDS AN ABS HYDRAULIC CONTROL UNIT, BRAKE PADS, ROTORS, ETC... COST OF REPAIRS = $5,000 REPLACED ALL FOUR BRAKE PADS AND ROTORS AND PASSENGER REAR CALIPER, AS WELL AS BRAKE MASTER CYLINDER. ATTEMPT TO BLEED BRAKES EVEN WITH THE KEY IN IGNITION & CAR ON. NO AIR COMING OUT OF BRAKE LINE BUT, BRAKE PEDAL STILL NOT BUILDING PRESSURE AND GOING TO THE FLOOR. FOUND OUT THAT A VALVE IN HCU HAD TENDENCY TO STICK PROVIDING THIS EXACT RESULT.
Steering, Service brakes, Fuel/propulsion system, Jul 9, 2018
EVERY TIME I PUSH MY BRAKES TO STOP, MY BRAKES GOES ALL THE WAY DOWN TO THE FLOOR. I'VE REPLACED MY MASTER CYLINDER AND MY BRAKE BOOSTER BUT IT'S DONG THE SAME THING.
Service brakes, Hydraulic, Jun 18, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. CARUSO FORD LINCOLN IN LONG BEACH, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A POSSIBLE LEAK IN THE MASTER CYLINDER OR THE BRAKE BOOSTER WAS FAULTY. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE HYDRAULIC ABS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
Service brakes, May 16, 2018
PASSENGER SIDE CALIPER LOCKED UP REPLACED IT 3 DAYS LATER IT LOCKED UP AGAIN THEN THE DRIVER SIDE LOCKED UP REPLACED IT LASTED A WEEK THEN IT LOCKED UP AGAIN GOT A DEFECT REPLACEMENT 3 DAYS LATER BOTH FRONT WHEELS LOCKED UP I ALLMOST GOT HIT FROM BEHIND HAD TO FORCE DRIVE THE CAR OFF THE ROAD WITH BOTH WHEELS SMOKING SO BAD IT MELTED THE CENTER CAPS OFF THE WHEEL THE STICK ON WEIGHTS FELL OFF
Service brakes, May 4, 2018
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT STOPPING THE VEHICLE. THE CONTACT HAD TO APPLY EXCESSIVE FORCE AND PUMP THE BRAKE PEDAL NUMEROUS TIMES IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
Service brakes, Apr 25, 2018
WHEN DRIVING, PARTICULARLY IN STOP AND GO TRAFFIC, IT FEELS LIKE THE BRAKES FAIL. THE PEDAL GOES ALL THE WAY TO THE FLOOR AND THEN I HAVE TO PUMP THE BRAKE 2 OR 3 TIMES BEFORE I CAN GET THE CAR TO STOP. TWICE IT CAME REALLY CLOSE TO NOT STOPPING AT ALL. THE PADS ARE FINE, MASTER CYLINDER IS FINE AND THE BRAKE FLUID LEVEL IS FINE AS WELL. CAR HAS APPROXIMATELY 97,000 MILES ON IT AND THE ISSUE HAS BEEN HAPPENING INTERMITTENTLY FOR THE PAST 10 DAYS, WITH THE LAST FEW DAYS OCCURRING 3-4 TIMES PER DAY.
Service brakes, Apr 24, 2018
BRAKES HAVE ON TWO OCCASIONS GOT WEAKER. WHEN PRESSING ON THE PEDAL, IT WENT ALMOST TO THE FLOOR AND WAS "MUSHY" FEELING. I'M AN ENGINEER AND DID SOME RESEARCH AND IT APPEARS TO BE IN THE ABS HYDRAULIC SYSTEM. I DID SOME TESTING AND COULD NOT GET IT TO REPEAT, INCLUDING SOME OFF ROAD DRIVING PUTTING THE CAR INTO SKIDS, ETC. NEITHER COULD MY MECHANIC FIND THE ISSUE. HE HAD HEARD OF THIS ISSUE AND SAID IT IS NEAR IMPOSSIBLE TO DIAGNOSE. WE ARE ORIGINAL OWNERS WITH 130,000 MILES. THE MECHANIC REPLACED ALL FOUR CALIPERS (NEW SHOES, ETC) AND ENSURED THEY WERE NO STICKING.THESE TWO INCIDENTS OCCURRED FOR THE FIRST TIME THIS PAST YEAR.
Service brakes, Apr 9, 2018
BRAKES WENT TO FLOOR. TOOK IN TO FORD DEALER, SAID IT NEEDED AN ABS MODULE. HAD THEM REPLACE THAT, IT WAS ALMOST $1800.00, THEN BRAKES WENT TO FLOOR AGAIN AND THEN TOLD US IT NEEDED A NEW BOOSTER, THAT WAS ANOTHER $800.00!! BRAKES WENT TO FLOOR AGAIN, THEN TOOK BACK AND SAID CAN FIND NOTHING WRONG. CANNOT TRUST DRIVING THIS CAR! SEEMS TO BE A VERY COMMON ISSUE ON THESE CARS. THIS IS A COMPANY CAR I HAVE HAD TO DEAL WITH AND FELT THAT THIS ISSUE NEEDED TO BE REPORTED.
Service brakes, Mar 13, 2018
AFTER THE ABS ENGAGES DUE TO BRAKING ON A SLIPPERY OR BUMPY SURFACE THE BRAKE PEDAL WILL LOSE POWER TO BRAKE THE CAR EFFECTIVELY. THE PEDAL WILL HAVE TO BE PUSHED TO THE FLOOR AND THE CAR WILL ONLY SLIGHTLY SLOW. THIS HAS HAPPENED INTERMITTENTLY 2 OR 3 TIMES OVER THE COURSE OF A YEAR. THE PROBLEM SEEMS TO CORRECT ITSELF AFTER 5 TO 10 MINUTES OF DRIVING AND "PUMPING" THE BRAKES. THE LOCAL FORD DEALER CLAIMS IT IS A FAULTY HYDRAULIC CONTROL UNIT. A PRIOR EVENT HAPPENED WITH THE SAME RESULT WHEN JUST BEGINNING TO DRIVE ON A FLAT, SMOOTH SURFACE.
Service brakes, Dec 29, 2017
WHEN DRIVING BRAKES BECAME VERY WEAK ALMOST TO THE FLOOR, WE REPLACED THE BRAKES WITH STILL NO GOOD PEDAL. THEN WE REPLACED THE MASTER CYLINDER, ONCE IT WAS REPLACED IT WOULD NOT BLEED, AND STILL NO BRAKES. WE CALLED THE FORD DEALER AND WAS ADVISED THE FUSIONS WERE DIFFICULT TO BLEED ONCE MASTER CYLINDERS WERE REPLACED. WE SENT IT OUT FOR DIAGNOSTICS AT THE FORD DEALER AND WERE CHARGED $98.00. THEY CALLED AND SAID THE SYSTEM NEEDED TO BE BLEED BEFORE THEY COULD GIVE US AN EXACT ANSWER OF WHAT WAS WRONG AND THE WOULD BE AN ADDITIONAL $100. THEY CALLED A FEW DAYS LATER AND SAID IT NEEDED A MASTER CYLINDER. WE TOLD THEM WE JUST HAD REPLACED IT. THEY SAID MAYBE IT WAS A FAULTY PART, SO WE PICKED UP THE CAR EXCHANGED THE PART AND STILL HAVE THE SAME ISSUE. CALLED BACK TO THE FORD DEALER AND WAS TOLD THE ONLY OTHER THING IT COULD BE WAS THE HCU AND THAT WAS ABOUT $1600 TO CHANGE. SO 2 TOW BILLS, AND $200 LATER WE STILL HAVE NO BRAKES. AFTER EXTENSIVE RESEARCH WE HAVE SEEN THIS IS A VERY COMMON ISSUE WITH THE FORD FUSIONS AND THIS IS A VERY DANGEROUS ISSUE. FORD SHOULD ISSUE A RECALL ! LOSING BRAKES WHILE DRIVING IS DANGEROUS ! I WOULD LIKE A FORD REP TO CONTACT ME !
Service brakes, Dec 24, 2017
I WAS BRAKING ACROSS ROUGH (EXPERIENCE 1: MARCH 2017) AND ICY (EXPERIENCE 2: DECEMBER 2017) TERRAIN WHEN MY ABS REACTED TO THE SITUATION. AFTER BOTH EXPERIENCES, MY BRAKES BECAME "SQUISHY" AND I WAS UNABLE TO GET A COMPLETE IMMEDIATE STOP. IT TOOK LONGER TO BRAKE, AND I HAD TO PUSH THE PEDAL TO THE FLOOR IN ORDER TO COME TO A COMPLETE HALT. AFTER PUTTING THE CAR INTO PARK, AND TURNING THE ENGINE OFF AND BACK ON AGAIN, THE SQUISHY BRAKES REMAINED. THE ONLY WAY TO GET A FULL COMPLETE STOP NOW IS TO PUMP THE BRAKES CONTINUOUSLY AS I AM BRAKING. IT SEEMS THAT WHEN THE ABS PUMP GOES OFF, THE OPEN VALVE GETS STUCK OPEN CAUSING THE BRAKE FLUID TO CIRCULATE THROUGH THE PUMP. PUMPING THE PEDAL HELPS, BUT DOES NOT SOLVE THE PROBLEM.
Service brakes, Dec 9, 2017
IN MY 2010 FORD FUSION SPORT, MY BRAKES GO SOFT AND SPONGY ANY TIME THE ABS GETS ACTIVATED. AFTERWARD, I HAVE TO PUSH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET ANY BRAKING. IF I PUMP THE BRAKES SEVERAL DOZEN TIMES, IT COMES BACK TO NORMAL, BUT THE MAIN PROBLEM IS WHEN IT UNEXPECTEDLY GOES SPONGY WHILE DRIVING. IT IS A COLLOSAL SAFETY ISSUE. I HAVE HAD THE DEALERSHIP ATTEMPT TO FIX THIS SEVERAL TIMES BY BLEEDING THE BRAKE LINE AND CHANGING OUT ALL OF THE BRAKE FLUID, ALL TO NO AVAIL. ON SEVERAL FORD FORUMS, IT IS ALLEGEDLY A KNOWN ISSUE WITH THE HYDRAULIC CONTROL UNIT. I AM GOING TO HAVE IT REPLACED, BUT FORD HASN'T SEEN FIT TO ISSUE A RECALL YET.
Service brakes, Nov 26, 2017
BREAK PEDAL GOES TO FLOOR NO EFFECT UNTIL PUMPED TWICE. INTERMITTENT PROBLEM IS OCCURRING MORE OFTEN. DEALERSHIP DIDN'T DIAGNOSE CAUSE.