2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: service brakes
547 reports, newest first. Show all
Service brakes, Oct 12, 2017
FOLLOWING A BRAKING EVENT THAT ENGAGED THE ABS SYSTEM, THE BRAKES FELT SOFT OR SPONGY. AFTER DEPRESSING THE PEDAL FULLY A FEW TIMES, THE ISSUE SEEMED TO RESOLVE. ANOTHER ABS EVENT OCCURRED A FEW WEEKS AGO, AND THIS TIME DEPRESSING THE PEDAL DID NOT RESOLVE THE ISSUE. THE SOFT BRAKE FEELING HAS PERSISTED FOR WEEKS. WHEN DEPRESSING THE BRAKE PEDAL, THERE IS INITIALLY A SMALL AND BRIEF DECELERATION OF THE CAR, FOLLOWED BY AT LEAST 1 INCH OF BRAKE PEDAL TRAVEL THAT DOES NOT SEEM TO CAUSE ANY FURTHER BRAKING. FINALLY, WHEN THE PEDAL IS ALMOST FULLY DEPRESSED, THE BRAKES ENGAGE AND THE CAR DECELERATES. THE RESISTANCE FELT IN THE DURING THE TRAVEL OF THE BRAKE PEDAL SEEMS TO CHANGE AS THE CAR WARMS UP, OR AS THE OUTSIDE TEMPERATURE CHANGES. THE RESULT IS THAT BRAKES FEEL UNRELIABLE AND UNPREDICTABLE EVERY TIME THEY ENGAGE. I BELIEVE THIS TO BE ASSOCIATED WITH THE PROBLEM BEING INVESTIGATED AS A PART OF NHTSA ACTION NUMBER: PE16017.
Service brakes, Oct 6, 2017
SPONGY BRAKES. INCONSISTENT AND INTERMITTENT BRAKING. CAR IS NOT SAFE TO DRIVE.
Steering, Electronic stability control (ESC), Service brakes, Sep 23, 2017
I WAS DRIVING HOME AFTER PICKING UP MY 9YR OLD FROM SCHOOL,WHEN VEHICLE IN FRONT OF ME CAME TO AN ABRUPT STOP,I HAD TO SWERVE RIGHT TO AVOID HITTING THEM AND HIT MY BRAKES"AT THIS POINT MY VEHICLE SHUT OFF COMPLETELY IN THE MIDDLE OF TRAFFIC I HAD TO RESTART IT THEN DROVE ABOUT 10 MILES WHEN MY CAR STARTED CHIMMING AND THE SERVICE POWER STEARING NOW AND ADVANCE TRACK CONTROL WARNINGS CAME ON I HAD NO CONTROL OF MY VEHICLE I COULD NOT TURN THE WHEEL AT ALL IT WAS LOCKED I MANAGED TO PULL TO THE SIDE OF THE ROAD WITH EXTREME EFFORT I THOUGHT I WAS GOING TO BREAK SOMETHING TRYING TO TURN THE WHEEL JUST SLITELY TO GET TO SIDE OF ROAD CAR HAD TO BE TOWED IT UNDRIVABLE AND COMPLETELY UNSAFE MY SON COULD HAVE BEEN SERIOUSLY INJURED.FORD HAS RECALLED THESE CARS FOR THE SAME ISSUE IN 2011 AND BEYOND WHY IF THEY HAVE THE SAME EXACT FUNCTION AND PARTS NOT RECALLING THESE 1500$ TO FIX THAT I DON'T HAVE,IVE TAKING GREAT CARE OF THIS VEHICLE BUT HAVE HAD NOTHING BUT PROBLEMS THE SAME DAY THIS HAPPENED I RECEIVED A FACTORY RECALL FOR THE PURGE CANISTER AND GAS TANK,THE CAR WHEN I BOUGHT IT WAS BURNING UP CALIPERS WHEELS WERE COMING LOOSE BREAK PADS SHEARING OFF AND ROTOR AFTER ROTOR PAD AFTER PAD AND 3 CALIPERS AND A BATTERY LATER BECAUSE BREAK FLUID SHOT OUT OF MY RESERVOIR ONTO MY BATTERY SHORTING IT OUT CONDUCTING A STRAIGHT FEED FROM POS TO NEG.NOW THIS THIS IS SO DANGEROUS IF I WAS A LESS EXSPERIANCED DRIVER THIS COULD HAVE BEEN TRAGIC!!!IS THAT REALLY WHAT IT TAKES FOR THIS BILLION DOLLAR COMPANY TO BE HELD ACCOUNTABLE I MEAN WE ALREADY PAYED FOR THE VEHICLE LEAST THEY CAN DO IS FIX THE PROBLEMS THEY NO HAVE EXISTED FOR ALONG TIME BEFORE PEOPLE DIE.
Steering, Service brakes, Sep 8, 2017
I WAS DRIVING TO GO PICK UP MY YOUND BOYS AT SCHOOL WENT AROUND CURVE MY POWER STEERING WENT PUT AND MY SERVICE POWER STEERING NOW LIGHT CAME ON AND MY SERVICE ADVANCE TRAC LIGHT CAME ON NO WARNING JUST WENT OUT I ALMOST HIT A TREE I CALL FORD PLACE THEY SAY I JAVE TO COME UP THERE LET THEM PUT IT ON MACHINE THAT IS 107.00 AND THEN TELLME WHATS WRONG AND THEY CAN FIX IT BUT THE PART THAT MAY BE NEEDED IS 900 DOLLARS IM A SINGLE MOM AND DNT HAVE THAT KIND OF MONEY IVE HAD THIS CAR LITTLE OVA 1 YR I LOOKED UP RECALLS AND BACK IN 2015 THEY RECALLED FORD FUSIONS FOR POWER STEERING PROBLEMS BUT THE OWNERS OF 2010 FUSIONS THAT WERE COMPLAINING WAS NOT RECALLED 2010 AND OLDER HAVE ELECTRIC POWER STEERING AND IF THIS MANY PPL ARE COMPLAINING WHY HAVENT THEY RECALLED THEM ARE THEY WAITING TIL A PERSON GETS KILLED WHAT IF ITS A CHILD ALL THEY ARE GONNA DO IS SAY IM SO SORRY BUT THEY KNOW ABOUT THE PROBLEM WHY CANT WE GET OUR CARS FIXED THEY MADE THEM WITH FAULTY EQUIPMENT
Service brakes, Sep 7, 2017
ADVANCE TRACKING LIGHTS CAME ON AND BRAKES AND WAS TOLD THAT ITS A MODULE DEFECT WHICH ONLY CAN BE REPLACED BY FORD. THIS COULD LOVK UP MY BRAKES AND POSSIBLY CAUSE ACCIDENT OR DEATH.
Service brakes, Jul 24, 2017
AFTER THE CAR ACTIVATES ABS, WHEN ABS IS DISENGAGED THE BRAKES ARE "SOFT". WHEN DEPRESSED, THEY FEEL LIKE NORMAL RESISTANCE, THEN ARE SOFT AND FINALLY STOP THE CAR AFTER FULLY DEPRESSING THE PEDAL. I HIT A SMALL WASHBOARD BUMPY STRETCH OF ROAD WHILE DEPRESSING THE BRAKE, ABS KICKED IN AND IMMEDIATELY WENT OFF. BRAKES THEN SOFT.
Service brakes, Jul 6, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE ABS WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (COGGIN FORD OF DELAND, FLORIDA) WHERE THE ABS MODULE WAS REPLACED UNDER PART NUMBER: "BE5Z*2C215*A". THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 28,000. UPDATED 08/22/17*LJ UPDATED 09/06/2017*JS
Air bags, Service brakes, Fuel/propulsion system, Jun 29, 2017, crash
TAKATA RECALL MY AIR BAG SENSOR LIGHT CAME ON AIR BAGS NEVER DEPLOYED IN MY VEHICLE IN AN ACCIDENT I WAS IN IN JUNE OF 16.I PURCHASED THIS VEHICLE WITH MULTIPLE ISSUES THE DEALERSHIP THAT SOLD ME THE CAR NEW IT WAS UNDER RECALL AND NEVER FIXED THE CAR.IT WAS IN AND OUT OF SHOP FOR ABS,GAS LEAK,ACCELERATING BY ITSELF NOW I'VE BURNED UP 3 CALIPERS KEEP BURNING BREAK PADS GAS IS NEVER ACCURATE AND THERE'S NO LIGHT BUT IT STILL PULLS CODE FOR ABS,ALSO IT WENT IN FOR FACTORY RECALL AND RECALL WAS NEVER PERFORMED.MORE THAN FED UP AND SICK OF SPENDING MY $.
Service brakes, Jun 21, 2017
WHEN IN MOTION AS WELL AS WHEN STOPPED, THE BRAKE PEDAL BECOMES SOFT AND I HAVE TO PRESS THE PEDAL DOWN TO THE FLOOR TO FULLY ENGAGE BRAKES. IT IS DIFFICULT TO CONTROL DECELERATION BECAUSE THE PEDAL RESISTANCE CHANGES IN THE MIDDLE OF BRAKING, OFTEN INCREASING THE STOPPING DISTANCE. WHEN IN MOTION AND DECELERATING, THE BRAKE PEDAL RESISTANCE WILL SUDDENLY BECOME SOFTER AND THE CAR WILL STOP DECELERATING UNLESS I PRESS THE PEDAL IN FARTHER. WHEN STOPPED WITH MY FOOT ON THE PEDAL, THE BRAKES WILL BECOME SOFT AND THE CAR WILL BEGIN TO ROLL FORWARD UNINTENTIONALLY. I HAVE TO PRESS THE PEDAL ALL THE WAY TO THE FLOOR TO KEEP THE CAR FROM ROLLING FORWARD. THIS ISSUE WORRIES ME WHEN I AM DRIVING IN AREAS WITH MANY STOP SIGNS AND TRAFFIC LIGHTS.
Service brakes, Jun 21, 2017
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS OVER A SMALL BUMP IN THE ROAD, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE, PUMPED THE BRAKE PEDAL, AND RESTARTED THE VEHICLE. ONCE RESTARTED, THE BRAKE PEDAL RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO SAS TIRE AND AUTO (LOCATED AT 850 WEST BRISTOL, INDIANA, 46514), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED AND AN ERROR CODE COULD NOT BE FOUND. THE CONTACT HAD THE BRAKES, ROTORS, AND PADS REPAIRED BY AN INDEPENDENT MECHANIC (CHUCK'S AUTO GARAGE). THE FAILURE RECURRED TWO MORE TIMES WHILE DRIVING OVER A BUMP IN THE ROAD. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-12555603. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 08/24/17*LJ *CN
Service brakes, May 8, 2017
DRIVE MY CAR SO I WAS IN MOTION WHEN I STARTED TO LOSE MY BRAKES THEY WENT TO THE FLOOR AND I ALMOST HIT A CAR. TOOK IT TO MR TIRES TO BLEED AIR OUT OF THE BRAKE LINE GOT IT BACK FROM MR TIRES AND I WAS IN MOTION WITH MY CAR AND STARTED LOSING MY BREAKS, HAD A HARD TIME STOPPING AT A TRAFFIC LIGHT WENT THROUGH THE LIGHT A LITTLE LUCKLY THE LIGHT HAD NOT TURN YET FOR THE OTHER CARS THAT WERE STOP. TOOK IT BACK TO MR. TIRES AND THEY TRIED TO SOLVE THE PROBLEM, STILL DO NOT HAVE MY CAR THEY NEED TO ORDER THE SPECIAL PART THE ABS MODULE DO NOT KNOW HOW MUCH THIS IS GOING TO COST BECAUSE THEY ALSO HAVE TO HAVE A SPECIAL TECH COME IN AND MAKE SURE IT IS CALIBRATED RIGHT,. WHY DID FORD NOT PUT THIS ON A RECALL THERE ARE A LOT OF COMPLAINTS ABOUT THIS PART SOME ONE IS GOING TO GET HURT OR KILLED WITH THIS HAPPING TO THE FORD VEHICLES
Service brakes, Apr 14, 2017
THE BRAKES IN MY FORD FUSION 2010 HAVE BEEN GOING LOOSE WHILE DRIVING. THE PEDAL WOULD GO ALL THE WAY TO THE BOTTOM SUDDENLY I ALMOST HAD AN ACCIDENT SEVERAL TIMES. TWO MECHANICS TOLD ME IT'S A FAULTY ABS PUMP. I PARKED MY CAR BECAUSE I'M AFRAID I WOULD KILL MYSELF IF I DRIVE IT ON THE HIGHWAY. THIS PART IS VERY EXPENSIVE TO FIX PLEASE INVESTIGATE THIS ISSUE BECAUSE IT'S OCCURRING WITH A LOT OF FUSION OWNERS.
Service brakes, Feb 28, 2017
PARKING BRAKE FREEZES IN SNOWY WEATHER WHEN APPLIED MAKING IT IMPOSSIBLE TO RELEASE. REPORTED TO DEALER WHILE UNDER WARRANTY AND THEY SAID THEY "FIXED" IT BUT IT STILL FREEZES. ONLY WAY TO FREE IT IS TO DRIVE AND CAUSE HEAT BUILD UP FREE THE BRAKE. THIS CAUSES A SAFETY HAZARD IN SNOWY CONDITIONS BECAUSE ONLY ONE REAR WHEEL IS LOCKED DOWN WHICH WILL CAUSE THE CAR TO SKID SIDEWAYS WHILE TRYING TO GET THE BRAKE RELEASED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND NOW I JUST DON'T USE THE BRAKE WHICH CAUSES ANOTHER SAFETY ISSUE WHEN PARKING ON HILLS.
Service brakes, Feb 10, 2017
BRAKES BECAME SPONGY AFTER ABS WERE ACTIVATED
Service brakes, Jan 19, 2017
BRAKES WENT SOFT, REPLACED THE MASTER CYLINDER THEN I DIDN'T HAVE ANY BRAKES AT ALL. TOOK IT TO MY MECHANIC AND HE THINKS THE ABS SYSTEM IS BAD, I READ A LOT OF COMMENTS ON LINE TO SEE THAT THIS IS A COMMON PROBLEM. I DID STOP ON SNOW AND THE ABS SYSTEM WORK THEN AFTER THAT THE BRAKES WENT SOFT.
Service brakes, Jan 5, 2017, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD, WHICH RESULTED IN NO BRAKE FUNCTIONALITY. THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 21,359.
Service brakes, Jan 4, 2017
THE BRAKE PEDAL ON MY FORD FUSION SPORT WENT SOFT ALMOST TO THE FLOOR WHEN COMING TO AN INTERSECTION IN COLD SLIPPERY CONDITIONS. THIS CONDITION HAPPENED TWICE WITHIN TWO WEEKS. I HAD THE CAR CHECKED OUT BY A FORD DEALER AND THEY FOUND NOTHING. IT HAPPENED AGAIN TWO WEEKS LATER SLOWING DOWN (40MPH) APPROACHING A SHARP CORNER. THIS TIME THE BRAKES DID NOT RECOVER. THE DEALER IS CHANGING THE HYDRAULIC CONTROL UNIT FOR THE ABS SYSTEM. THIS IS A VERY DANGEROUS CONDITION AND WARRANTS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. IT IS GOING TO COST ME $1,900 TO REPAIR AND FORD SHOULD BE PAYING FOR THIS THROUGH THE RECALL PROCESS. I DO NOT WANT ANYONE INJURED BECAUSE OF THIS FAILURE MODE.
Service brakes, Dec 29, 2016
THE BRAKES SEEM TO LOSE PRESSURE, SO THAT THE PEDAL HAS TO BE PUSHED ALMOST ALL THE WAY TO THE FLOOR BEFORE GRABBING. IT TAKES LONGER TO STOP THAN IT SHOULD IN THOSE INSTANCES. THIS HAS HAPPENED ON SEVERAL OCCASIONS, BUT IS NOT A CONSISTENT PROBLEM. THE FORD DEALERSHIP SAYS IT CAN FIND NO PROBLEM. IT SEEMS AS IF IT COULD LEAD TO A SERIOUS ACCIDENT IF IT OCCURRED AT THE WRONG TIME. IT OCCURS WHEN DRIVING AND TRYING TO COME TO A STOP. *TR
Service brakes, Hydraulic, Service brakes, Dec 29, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS ON A SNOWY, WET, OR SLIPPERY ROADWAY, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND IT WOULD TAKE SEVERAL DAYS UNTIL THE BRAKES WORKED CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,490. UPDATED 02/21/17*LJ
Service brakes, Dec 29, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOOR OF THE VEHICLE. THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,046. UPDATED 02/15/2017*CT *TR
Service brakes, Dec 29, 2016
BRAKE PEDAL HAS EXCESSIVE TRAVEL; BRAKES WILL WORK BETTER AFTER INITIAL PEDAL DEPRESSION, NO SIGN OF BRAKE FLUID LEAK,NOT LOW ON BRAKE FLUID, NO INDICATION OF BAD MASTER CYLINDER. THIS HAPPENS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY.
Service brakes, Nov 16, 2016
THE PARKING BRAKE BUTTON HAS DETERIORATED AND BROKEN FREE FROM THE PARKING BRAKE HANDLE. THIS DEFECT PREVENTS THE PARKING BRAKE FROM ENGAGING AND RISKS UNINTENDED MOVEMENT OR ROLLING OF THE CAR.
Service brakes, Oct 28, 2016
MY 2010 FORD FUSION HAS A FAULTY BRAKE SYSTEM. WHILE DRIVING ON A HIGHWAY, THE VEHICLE'S BRAKE PEDAL SUDDENLY BECAME UNRESPONSIVE AND NEEDED TO "HIT THE FLOOR" TO GET THE VEHICLE TO STOP. THE BRAKE PEDAL FELT "SPONGY" AND DID NOT SEEM TO BE APPLYING THE TYPICAL PRESSURE AS BEFORE. THE BRAKE SYSTEM WAS INSPECTED BY A FORD DEALERSHIP AND RECOMMENDED NEW BRAKE PADS, ROTORS, AND CALIPERS(ALTHOUGH THE VEHICLE HAD BEEN PROPERLY MAINTAINED AND SERVICED). AFTER REPLACING ALL OF THE MENTIONED COMPONENTS THE ISSUE REMAINED. THE DEALERSHIP THEN SUGGESTED REPLACING THE HYDRAULIC CONTROL UNIT (HCU). THE HCU HAS BEEN IDENTIFIED IN FORUMS ONLINE AS A KNOWN PROBLEM WITH FORDS TO INCLUDE THE EDGE AND ESCAPE. THE HCU REPLACEMENT IS A COSTLY REPAIR THAT FORD SHOULD BE INVESTIGATING. ROAD SAFETY SHOULD BE THEIR PRIORITY AND BRAKE FAILURE CAN BE FATAL. *TR
Service brakes, Oct 13, 2016
WHILE COMING TO A SLOW STOP DOWN A SMALL INCLINE, I HEARD A LOUD POP, AND THE CAR STARTED TO ROLL FORWARD. IN ORDER TO STOP THE VEHICLE, THE PEDAL HAD TO BE PRESSED AND EXCESSIVE AMOUNT TOWARDS THE FLOOR. PEDAL TRAVEL CONTINUES TO BE EXCESSIVE WITH NO BRAKE WARNING LIGHT ON, AND VEHICLE JERKS SLIGHTLY TO THE LEFT DURING THE INITIAL PORTION OF A STOP.
Service brakes, Oct 5, 2016
THE MASTER BRAKE CYLINDER/HYDRAULIC PUMP AND CONTROL MODULE BECAME FAULTY AND FAILED AT ROUGHLY 43000 MILES. MY MECHANIC INFORMED ME THAT THIS IS TYPICALLY A PART THAT SHOULD NOT FAIL WITH THIS FEW MILES AND WAS SUSPICIOUS WHEN HE CALLED THE LOCAL FORD DEALER AND THEY HAD OVER 10 IN STOCK. HE INFORMED ME THAT IN HIS 20+ YEARS HE HAS NOT SEEN DEALERS HAVE THAT MANY HIGH DOLLAR PARTS IN STOCK AND ADVISED I FILE A CLAIM WITH FORD MOTOR. I DID FILE A CLAIM WITH FORD MOTOR BUT WAS ADVISED THEY WERE NOT AWARE OF ANY WIDER ISSUES WITH THE MASTER BRAKE CYLINDER/HYDRAULIC PUMP AND CONTROL MODULE ON MY MAKE AND MODEL YEAR. FORD MOTOR CASE NUMBERS- CAS-8423129 AND CAS-8428833 I NOTICED THAT MY MASTER BREAK CYLINDER FAILED WHEN I STARTED MY CAR ONE MORNING AND THE BREAK PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD MY CAR REPAIRED AT MY LOCAL FORD DEALER, COVERT FORD IN AUSTIN, TX.