2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: service brakes
547 reports, newest first. Show all
Service brakes, Aug 8, 2016, crash
IN AUG. 2010, WHILE LEAVING HOME ON OUR CANYON ROAD, AND ON A DOWNHILL INCLINE, I STOPPED WITHOUT INCIDENT TO LET A COUPLE OF CARS PASS ON A NARROW STRETCH. AFTER THEY PASSED I TAPPED THE ACCELERATOR AND SLOWLY (10-15MPH) ROLLED INTO A 90 DEGREE DOWNHILL TURN. WHEN I APPLIED THE BRAKES THERE WAS NO RESPONSE WHATSOEVER. I QUICKLY PUMPED THE STOOD ON THE BRAKE PEDAL WITH NO RESULTS. I HAD ONLY 2-3 SECONDS TO REACT AND AS I BEGAN TO GO STRAIGHT THROUGH THE TURN I JERKED THE WHEEL TO THE RIGHT AND RODE AN EARTHEN BANK UP AND OVER A BOULDER THAT STOPPED THE CAR. THE UNDERCARRIAGE WAS BADLY DAMAGED, TOTALING THE CAR. HAD I GONE STRAIGHT ANOTHER 4 FEET, I WOULD HAVE GONE OFF OF A CLIFF AND ONTO A HIGHWAY. THE CAR WAS ALWAYS PERFECTLY SERVICED AND HAD NO PROBLEMS PREVIOUSLY. FORD DID NOT RESPOND TO MY COMPLAINT.
Service brakes, Jun 29, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE TWICE WHILE IN A RESIDENTIAL DRIVEWAY. THE FAILURE ALSO OCCURRED WHILE DRIVING APPROXIMATELY 20 MPH AND THE BRAKE PEDAL DID NOT FULLY FUNCTION WITHOUT BEING PUMPED AND APPLYING PRESSURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER AND THE CONTACT WAS TO SCHEDULE A REPAIR APPOINTMENT WITH THE DEALER TO DETERMINE A REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. UPDATED 08/22/17*LJ *CN
Service brakes, Jun 29, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE NORMALLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY HARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
Service brakes, May 5, 2016
VEHICLE WAS STOPPED IN FRONT OF A RESIDENCE AND IN PARK WITH FOOT ON THE BRAKE PEDAL. SUDDENLY AND WITHOUT WARNING THE BRAKE PEDAL WENT TO THE FLOOR. UPON INSPECTION, THERE WAS BRAKE FLUID INSIDE THE ENGINE COMPARTMENT AND DRIPPING ON THE STREET BELOW. VEHICLE WAS DEEMED UNDRIVEABLE AND TOWED TO THE MECHANIC. PROBLEM WAS DIAGNOSED AS A BRAKE LINE FAILURE WHERE THE LINE ITSELF WAS INTACT, BUT THE RUBBER HOSE HAD COME LOOSE FROM THE CRIMPED METAL FITTING. ATTACHED PHOTO SHOW THE SECTION OF HOSE THAT HAD COME LOOSE
Steering, Service brakes, Mar 11, 2016
CITY STREET THE CAR BECAME UNDRIVABLE HAD IT TAKEN TO A SHOP.
Service brakes, Mar 5, 2016
NO ONE CAN FIX BRAKES.
Service brakes, Jan 27, 2016
THE BRAKE PEDAL WENT TO THE FLOOR AND BECAME SPONGY THE BREAKS FOR THEM CHANGED AND CANNOT BELIEVE THE BRAKES AND IT APPEARS THAT THE ABS CONTROL OR UNDER THE HOOD HAS A STUCK VALVE WHICH CAUSES THE BRAKES NOT TO WORK
Electrical system, Vehicle speed control, Service brakes, Hydraulic, Jan 14, 2016
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE SPEEDOMETER DID NOT FUNCTION PROPERLY, THE AUTOMATIC DOOR LOCKS DID NOT FUNCTION, THE DIGITAL ODOMETER DID NOT FUNCTION PROPERLY, AND THE VEHICLE INTERMITTENTLY DID NOT ACCELERATE EVEN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Wheels, Service brakes, Nov 23, 2015
UNUSUAL WHEEL VIBRATION ON 2010 FORD FUSION CONTINUOUS SINCE SUMMER 2015.
Service brakes, Nov 8, 2015
WHEN APPLYING THE BRAKES AT DRIVING SPEED (30 MPH) ON A CITY STREET THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO RESISTANCE AND NO BRAKING ACTION. THE CAR WAS STOPPED USING THE EMERGENCY HAND BRAKE. AFTER TURNING THE CAR OFF AND RESTARTING IT, THE BRAKES WORKED NORMALLY. CAR WAS TOWED TO A FORD DEALER FOR SERVICE. THE COMPUTER BRAKE CONTROL UNIT WAS REPLACED BY THE DEALER AFTER REVIEWING THE CODES. PART NUMBER IS BE5Z-2C219. COST WAS $1120. FORD MOCO SAYS THEY WILL NOT CONTRIBUTE ANYTHING TO COST REDUCTION AND THEY DON'T CONSIDER IT ENOUGH OF A SAFETY PROBLEM TO USE ANY CUSTOMER SAT PROGRAM TO HELP WITH THE COST. THEY ALSO SAY NO RECALL IS APPLICABLE. CAR MILEAGE IS 55,763. 2010 FORD FUSION HYBRID WHICH HAS ALWAYS BEEN DEALER SERVICES AT REGULAR INTERVALS.
Service brakes, Oct 12, 2015
I OWN STATED FORD. DRIVING ON HIGHWAY REAR BRAKE FAILURE. TOWED TO REPAIR GARAGE AND REAR ROTORS AND PADS REPLACED. COST 380.00 DOLLARS. ONLY HAVE 32,000 MILES. WE WERE LUCKY WE WERE ABLE TO PULL OVER TO THE SIDE OF ROAD. THIS A SAFETY HAZARD. TODAY MY FRIEND CALLED AND HAD THE SAME PROBLEM. $360.00 REPAIRS. ROTORS AND PADS REPLACE. BOTH INCIDENT ON MAJOR HIGHWAYS..HAVE REPAIR BILL AND OLD PARTS. DON'T HAVE KNOWLEDGE TO SEND INFO AS REQUESTED.. I AM 90 YRS OLD. THANK YOU. *TR
Steering, Service brakes, Sep 24, 2015
THERE IS A PROBLEM WITH MY POWER STEERING. IT FAILED ON ME WHEN PARALLEL PARKING. AN ERROR REFERRING TO ADVANCETRAC APPEARED ON THE DASH. I HAD TO TURN MY CAR OFF IN ORDER TO RESET IT, BUT I FEAR IT MAY HAPPEN WHEN DRIVING ON A FREEWAY.
Service brakes, Sep 13, 2015
CAR BRAKES ARE SQUISHY AND PEDAL IS EASILY PUSHED TO FLOOR WHEN BRAKING AT HIGH SPEED OR IN PANIC STOP. FEELS LIKE THE BRAKE BOOSTER IS NOT OPERATING PROPERLY. TOOK TO FORD AND THEY ADVISED IT WAS OPERATING PROPERLY. STILL DOES NOT FEEL RIGHT AND TAKES TOO LONG TO STOP.
Service brakes, Feb 4, 2015, crash
AS HAS BEEN DOCUMENTED DOZENS OF TIMES ON SEVERAL WEBSITES, I TOO, LIKE OTHERS, EXPERIENCED TOTAL BRAKE FAILURE BY MY 2010 FORD FUSION. LIKE OTHER DOCUMENTED COMPLAINTS, I TOO FOUND THAT, IN A SITUATION WHERE SUDDEN BRAKING IS REQUIRED, I EXPERIENCED TOTAL BRAKE FAILURE. NORMAL BRAKING ON ROADS AND STREETS HAS NOT RESULTED IN BRAKE FAILURE FOR ME; HOWEVER, IN THE ONE SITUATION WHERE SUDDEN BRAKING WAS REQUIRED, MY 2010 FORD FUSION -- FULLY SERVICED SOLELY AND REGULARLY (EACH ~5000 MILES) BY FORD SERVICE TECHNICIANS SINCE ITS PURCHASE NEW IN 2009, NOW AT 81,000 MILES -- I EXPERIENCED: 1) NO BRAKING, 2) NO SLOWING DOWN, 3) NO FRONT-END-OF-THE-VEHICLE-DIVING-DOWN WHEN BRAKES WERE APPLIED (INERTIA), 4) NO SKID MARKS ON THE DRY PAVEMENT -- JUST UTTER AND COMPLETE FAILURE BY THE BRAKING SYSTEM IN MY 2010 FORD FUSION AS I DROVE AROUND A BUILDING (15-20 MPH) AND SUDDENLY SAW, BRAKED, & HIT A STATIONARY PICK-UP TRUCK ON THE ROAD. AT THE SCENE OF THE CRASH, UPON ATTACHING THE 2010 FORD FUSION WITH CHAINS, THE TOW TRUCK DRIVER MENTIONED THAT HE SAW BRAKE FAILURE. FOLLOWING THE CRASH, I HAD A MECHANIC GO WITH ME TO THE SALVAGE YARD WHERE MY AUTO INSURANCE COMPANY HAD THE 2010 FORD FUSION TOWED; THE MECHANIC DID A 15-20 MINUTE INSPECTION, WITH A SALVAGE YARD EMPLOYEE WATCHING, WHICH INDICATED THAT, YES, INDEED, THE BRAKES HAD FAILED BEFORE THERE WAS THE COLLISION (THE AREA OF COLLISION ON THE FRONT RIGHT DESTROYED THE ABS AREA). WHILE THERE DID NOT APPEAR TO BE ANY DEFICIENCIES IN THE BRAKE LINES, WHICH WERE CHECKED REGULARLY BY THE FORD SERVICE TECHNICIANS, THERE WAS FAILURE INVOLVING THE MASTER BRAKE CYLINDER AT THE TIME OF SUDDEN BRAKING. RATHER THAN BEING DRY OR DUSTY, THE MBC WAS COVERED COMPLETELY IN GOO. NOT A SIGN OF SAFETY OR PROPERLY-WORKING PARTS. DESPITE THESE TRUTHS, MY INSURANCE COMPANY TELLS ME I HAVE TO PAY, SINCE THERE HAS BEEN NO RECALL ISSUED. WHY NOT YET??? *TR
Service brakes, Jan 5, 2015
I PARK ON AN INCLINE SO I NORMALLY SET MY PARKING BRAKE FOR SAFETY REASONS. NOVEMBER 2014, TEMPERATURES HAD DIPPED BELOW FREEZING AND I WENT TO RELEASE THE PARKING BRAKE TO GO TO WORK, AND I COULD TELL THAT IT DID NOT RELEASE ALL THE WAY. AS I WAS DRIVING I COULD TELL SOMETHING WAS HOLDING ME BACK BECAUSE THE CAR WOULD NOT ACCELERATE PROPERLY. MADE IT TO THE STOP LIGHT LEAVING MY NEIGHBORHOOD AND THE REAR RIGHT BRAKE SEIZED UP ENTIRELY. IT SOUNDED LIKE I WAS TRYING TO DO A BURNOUT AND IT HAD THE WORST SMELL. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM WHAT HAD HAPPENED AND A TOW TRUCK WAS CALLED. AS THEY WERE WORKING ON IT ALL THEY COULD FIND WRONG WAS THAT THE RIGHT REAR BRAKE PAD HAD WORN DOWN TO NOTHING AND WAS GRINDING ON MY ROTOR. CHANGED BRAKE PADS AND THEY SENT ME ON MY WAY AFTER DROPPING ABOUT $400 ON THE REPAIR. NOT EVEN TWO DAYS LATER THE TEMPS DIPPED BELOW FREEZING AND THE PARKING BRAKE STUCK AGAIN. FOR THE NEXT TWO MONTHS I DID NOT USE MY PARKING BRAKE AND HAD INTERMITTENT PROBLEMS ONLY WHEN THE TEMPERATURE HAD DIPPED BELOW FREEZING. AS OF TODAY JANUARY 2015, PARKING BRAKE HAS NOT BEEN USED BUT RIGHT REAR BRAKE HAS SEIZED UP, YET AGAIN, THE PAST TWO DAYS AS THE TEMPERATURE HAS BEEN BELOW FREEZING. I AM TERRIFIED TO DRIVE THIS CAR IN FEAR OF THE BRAKES COMPLETELY FAILING AND CAUSING A COLLISION. I HAVE CHILDREN AND THIS HAS BEEN A SERIOUS PROBLEM. THIS NEEDS TO BE INVESTIGATED. *TR
Service brakes, Fuel/propulsion system, Nov 18, 2014, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STOPPED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE STALLED AND THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL LINE AND FLAP NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE VEHICLE STRUCK A CURB AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,927.
Service brakes, Oct 14, 2014
REAR BRAKE (PASSENGER SIDE) SEIZED UP CAUSING RAPID BRAKE PAD WEAR, THIS VEHICLE HAS HAD THE REAR BRAKES REPLACED 4TIMES SINCE NEW VEHICLE PURCHASE. *TR
Service brakes, Oct 13, 2014
BRAKE CALIPER SLIDE WILL FREEZE UP AND GRIND ON BRAKES AND ROTORS. NEW BRAKES AND PADS WERE PUT ON 1 YEAR AGO AND THE LEFT REAR CALIPER HAS COMPLETELY FROZEN UP. FROM DOING ONLINE RESEARCH THIS IS A SEVERE PROBLEM WITH THIS MAKE AND MODEL AND SHOULD BE INVESTIGATED. *TR
Steering, Electrical system, Service brakes, Sep 24, 2014
AS I WAS CRESTING A HILL, THE ENGINE BRIEFLY SEIZED, THE POWER STEERING FAILED, AND THE ADVANCETRAC LIGHT CAME ON. EVERYTHING RETURNED TO NORMAL TWO SECONDS LATER, EXCEPT FOR THE ADVANCETRAC LIGHT. THE LIGHT TURNED OFF AFTER THE NEXT START. MULTIPLE TIMES THEREAFTER, WHEN THE ENGINE HAS REPEATED STOPS/STARTS IN A SHORT SPAN OF TIME, THE ADVANCETRAC LIGHT COMES ON AND THERE IS A LOSS OF POWER STEERING. THE POWER STEERING RETURNS AFTER IDLING FOR A COUPLE OF MINUTES. *TR
Service brakes, Aug 30, 2014
THE BRAKES ON MY 2010 FORD FUSION GO TO THE FLOOR AND I NEED TO PUMP THEM CONTINUOUSLY TO GET MY CAR TO STOP. WHEN IT FIRST HAPPENED I TOOK IT TO A SHOP AND THEY SAID IT DID NOT HAVE BRAKE FLUID. I HAD MY BRAKES FLUSHED AND BRAKE FLUID ADDED. THE BRAKES WERE GOOD FOR ABOUT TWO WEEKS AND THEN THEY AGAIN WENT TO THE FLOOR. I TOOK THEM INTO A BRAKE SHOP AND THEY DID A REVERSE BLEED, CHECKED MY PADS, MY ABS SYSTEM, MY MASTER CYLINDER, FLUSHED THEM AGAIN AND DID NOT FIND ANY LEAKS OR ANY PROBLEMS. MY BRAKES WORKED FOR ABOUT TWO DAYS AND THEN IT HAPPENED AGAIN. NOW IT IS A DAILY OCCURRENCE AND I DO NOT KNOW WHAT TO DO OTHER THAN REPLACE THE M/C WHICH I HAVE BEEN TOLD IS NOT BAD. NO LEAKING BEHIND IT OR AROUND IT. I AM AT A LOSS. SOMETHING IS WRONG WITH MY BRAKES AND I HAVE READ THAT OTHER 2010 FORD FUSION OWNERS HAVE HAD THIS PROBLEM. *TR
Service brakes, Aug 8, 2014, crash
TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT CRASHED TWICE DUE TO THE FAILURE. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Power train, Electrical system, Service brakes, Jul 22, 2014
I WAS DRIVING ON THE INTERSTATE THE WRENCH LIGHT CAME ON N THE CAR KINDA JUST GOT STUCK IN MOTION SOMEONE ALMOST SLAMMED IN THE BACK OF ME IT JERKED WON'T KEEP GEARS AFTER I TOOK IT TO THEM THEY SAID THEY WON'T FIX IT AND MADE IT WORSE AND THERE ARE RECALLS ON ALL THE STUFF THAT'S GOING WRONG WITH MY CAR AND THEY MISDIAGNOSED WHAT WAS WRONG WITH IT I WILL N EVER PURCHASE FROM FORD AGAIN! *TR
Other or unspecified, Service brakes, Jul 7, 2014
ON JUNE 28, 2014 WHILE BACKING UP MY 2010 FORD FUSION HYBRID IN A PARKING LOT I HAD COMPLETE BRAKE FAILURE. BRAKES WENT TO THE FLOOR. WARNING LIGHTS DID GO ON AS I WAS BACKING UP. THE VEHICLE WAS TOWED. THE REPAIR THAT WAS DONE WAS AN "OVERLAY OF HARNESS AND INSTALLATION OF A CUTOFF PRESSURE SENSOR." THE PART WAS C JUMPER WIRING. NO INJURIES WERE SUSTAINED. THIS HAD NEVER HAPPENED BEFORE. *JS
Vehicle speed control, Other or unspecified, Service brakes, Jun 13, 2014, crash
I WAS IN A LINE OF TRAFFIC TO TURN LEFT AT A TURN SIGNAL. THE CARS IN FRONT OF ME WENT WHEN THE LIGHT TURNED GREEN. WHEN THE LIGHT TURNED YELLOW, THE TRUCK IN FRONT OF ME STOPPED. I WENT FROM ACCELERATING TO BRAKING, AND THE BRAKE WAS PUSHED TO THE FLOOR, BUT THE CAR WAS STILL ACCELERATING. I OBVIOUSLY REAR-ENDED THE CAR IN FRONT OF ME. HE SAID HE COULD SEE ME AND LET OFF HIS BRAKE WHEN HE REALIZED MY CAR WASN'T STOPPING. LUCKILY, NO ONE WAS INJURED. I HAVE SCHEDULED AN APPOINTMENT TO HAVE THE CAR LOOKED AT TONIGHT AT A DEALERSHIP. THIS HAS HAPPENED BEFORE WITHOUT INCIDENT, AND I THOUGHT I WAS JUST IMAGINING IT. *JS
Steering, Service brakes, Hydraulic, May 29, 2014
I WAS DRIVING DOWN THE ROAD AT 30MPH WHEN SUDDENLY IT FELT LIKE I LOST THE BRAKES FOR A MOMENT. I WAS IN THE MIDDLE OF TURNING AND I FELT THE STEERING WHEEL LOCK UP AND I COULD BARELY STOP THE CAR. I HAVE SINCE FIGURED OUT THAT THE ABS IS NOT WORKING AND BECAUSE OF THIS THE POWER STEERING IS NOT WORKING. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION AT A HIGHER RATE OF SPEED. I AM THANKFUL I WAS NOT GOING ANY FASTER WHEN THIS HAPPENED. *TR