2010 Ford Fusion
Problems, recalls and owner-reported issues
Steering is the leading concern among 5,128 owner complaints filed for this model year. This is the highest complaint count among 15 Fusion model years with reports.
Of the 2010 reports, 122 involved a crash and 9 involved a fire. 74 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleMar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Campaign 21V158000 on NHTSA.gov
Air bags, frontalFeb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21V081000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleFeb 16, 2021
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Campaign 21E013000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleDec 18, 2019
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
Campaign 19V904000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Campaign 19V001000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleNov 1, 2018
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Campaign 18V775000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 18V046000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Campaign 16V384000 on NHTSA.gov
Fuel system, gasoline, storage, auxillary tankNov 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Campaign 15V793000 on NHTSA.gov
EquipmentMay 29, 2014
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Campaign 14E028000 on NHTSA.gov
Wheels, lugs/nuts/bolts/studsDec 7, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Campaign 11V574000 on NHTSA.gov
Power train, automatic transmissionMay 24, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
Campaign 10V222000 on NHTSA.gov
Seats, front assembly, reclinerApr 20, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Campaign 10V161000 on NHTSA.gov
Representative owner complaints: service brakes
547 reports, newest first. Show all
Steering, Structure, Service brakes, Jun 14, 2024
Couldn't move steering wheel all of a sudden, drove to store and when I got back in my car, I couldn't turn the wheel and had to get it towed. Nothing happened or changed on the way to the store. When car was first bought, steering would lock up while driving on highway and almost caused accidents multiple times.
Service brakes, Jun 1, 2024
there is a recall for 2010 ford fusion for the abs hydraulic control unit release date December 18, 2019 nhtsa campaign number 19v904000 i found this recall after my 2010 ford fusion experienced brake pedal to floor with almost no stopping power. i called the local dealership vogler ford of carbondale il and they told me my vin # is not part of this recall even though im experiencing the exact reason the recall was issued. ford motor company of dearborn they were of no help and was told to contact nhtsa the vehicle is still having the same braking issues
Other or unspecified, Service brakes, May 22, 2024
Brakes are spongy and need to be pumped to stop vehicle in a timely manner. Brake fluid flush, brake pads and rotors did not solve the problem. The 2010 Ford Fusion SE has a recall dealing with a similar issue, but my specific VIN is not a part of the mass recall. No warning lamps or messages came on, but the brake pedal almost goes all the way to the floor to stop the vehicle. My safety and another cars safety were at risk because my brakes do not respond quickly enough to come to a complete stop if someone drives out in front of me or if I am simply coming to a stop at a red light or parking. I will be taking my car to the nearest Ford dealership in the next 2 days to have the braking system inspected and confirmed.
Service brakes, May 20, 2024
Traction control system warning along with notification to check advanced break system. Below is the diagnosis from dealership. This matches with known issue for safety recall 19S54. My car was manufactured approximately 20 days after the window for this recall however it is the exact same issue. Dealer would not repair under recall nor Ford as a goodwill repair. DIAGNOSE AND REPLAC HCUY AND HIDRAULIC MODULE CODE B1342
Service brakes, May 12, 2024
ABS MODULE IS NOT WORKING. THIS IS HAPPENING TO NOT JUSY MY VEHICLEHOWEVER MANY AS I CAN SEE ONLINE AND WHEN FORD IS TOLD SOMETHING IS WRONG WITH IT THEY SAY ITS NOT ON THE RECALL LIST. THIS IS VERY DANGEROUS AS I ALMOST GOT IBTO A VERY BAD ACCIDENT BECAUSE THE BRAKES WENT TO BEING OK TO SPONGY AND HAD TO PUSH TO THE FLOOR TO STOP THIS CAR. SOMEONE NEEDS TO FIX THIS OR IT WILL END IN SOMEONE GETTING SERIOUSLY HURT OR DYING BECAUSE OF THIS SITUATION.
Service brakes, Fuel/propulsion system, Wheels, Apr 4, 2024
Lug nuts are all stripped or broken. Check engine light, check fuel fill inlet message, poor driving all around, lack of power. Brake calipers broke off and brake pads fell out. Power steering locks up every once in a while
Service brakes, Mar 24, 2024
Anti-Lock brakes controller failed. Cannot brake without car shaking violently. Causes safety issues with controlling vehicle during stop ABS light came on Manufacturer (Ford) has not been able to get the (chip) for over 1 year
Service brakes, Mar 19, 2024
ABS and anti skid light are on and those systems don't function. ABS control module is bad and Ford has a recall on this but the VIN for this vehicle doesn't fall under this recall for the same exact model year and part on other recalled cars. All cars with this issue should fall under this recall.
Service brakes, Hydraulic, Mar 12, 2024
The contact owns a 2010 Ford Fusion. The contact stated that after having the vehicle State inspected, he was informed that the State Inspector was able to depress the brake pedal to the floorboard, and the vehicle failed the State inspection. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 173,000.
Electrical system, Other or unspecified, Service brakes, Feb 26, 2024
There was no incident this happened after. It literally just started a couple months ago out of nowhere. I tried to diagnose it myself. But the code was b-1342-e0 which is an ECU fault. I paid for a diagnostic to find out it was actually the ABS module sending the fault code to ECU. After some research, it appears 2010 fusions had a history of this ABS issue. Not sure why there is no recall, seeing as this could be a life threatening issue.
Service brakes, Feb 21, 2024
The Fusion has been worked on twice now replacing cylinders, however it was recently discovered that the issue is with the ABS Hydraulic Control unit. The car's pedal would push almost to the floor making the stopping power hazardous out of nowhere. After research on this unit, it appears it was a recall for many Fusions but not specifically for this mode. I am filing a complaint as it appears our specific model has the same issue but is not covered under the recall. We have spent over $1000 to get this replaced and seeking a refund.
Service brakes, Jan 24, 2024
Brakes lose power --- depress all the way and there's no braking power. Almost got into a serious car crash since I literally could not stop (except for using the ebrake). Check engine light is on. This seems to be an incredibly common and dangerous issue with the older Ford Fusions (I have a 2010 Ford Fusion Hybrid). Only 105k miles. Dealer recommends replacing ABS Module (among other things).
Service brakes, Hydraulic, Jan 22, 2024, crash
The contact owns a 2010 Ford Fusion. The contact stated his Godson was driving the vehicle 20 mph when he proceeded to apply the brake pedal, however, the brakes did not engage The vehicle crashed into a wall coming to a complete stop. The brake warning light illuminated after the impact, but the air bags did not deploy. There were no injuries and no police report was filed. The vehicle was towed to the dealer to be diagnosed. No diagnosis was made, however, the hydraulic control unit was evaluated and the brakes were bleed, no parts were replaced. The contact stated the vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulics). The manufacturer was made aware of the failure and referred the contact to NHTSA. The approximate failure mileage was 186,071.
Service brakes, Jan 21, 2024
The hydraulic control module/ABS control unit has malfunctioned, causing the brake pedal to become spongy. The pedal is not firm, and I need to press the brake pedal all the way down to get normal braking force. With normal functioning brakes, you press the pedal down 25%; however, I must press down 75% until I even begin feeling the car slow down. There were no warning lights, and this problem has existed for two years. I have replaced the brakes and bled the fluid multiple times, but the problem persists. I have had very close calls with other drivers where I have not had enough time to stop due to having to press the brake pedal all the way down. This problem is constant and occurs whether I drive in the city or on the highway. The city is especially dangerous due to frequently having to stop for traffic signals or suddenly stopping for pedestrians or other vehicles on the roadway. I have not had this issue officially diagnosed by a dealership; however, my vehicle is available for inspection. I have experienced symptoms similar to those of many peers with the same vehicle. My peers have changed the master cylinder, brakes, and flushed brake fluid many times, yet the problem has persisted and has been diagnosed as a hydraulic control module/ABS control unit issue that requires replacing the unit. A recall was issued for select 2010 Ford Fusions regarding this issue; however, after checking on the NHTSA and Ford websites, my vehicle is not eligible for a recall despite experiencing similar issues. I hope by bringing this to your attention there can be a new recall issued to encompass all 2010 Ford fusions and associated models experiencing the same issues, as having functional brakes is extremely important for not only the safety of the vehicle occupants but also for others using the roadway. I hope the NHTSA, in collaboration with Ford, will work in the best interest of the public's safety to swiftly address this issue before any unfortunate accidents occur.
Service brakes, Hydraulic, Jan 12, 2024
The contact owns a 2010 Ford Fusion. The contact stated that the brake pedal would depress to the floorboard before the vehicle would come to a complete stop. The contact also stated that the check engine warning light was displayed on the instrument panel. The contact took the vehicle to an independent mechanic where a code reader determined a defect with the ABS. The contact notified the manufacturer of the failure and was informed that the vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not repaired. The failure mileage was approximately 120,000.
Service brakes, Jan 4, 2024
Never had issues with my car since I had it. But over the past year the cars brakes, if you keep your foot on the pedal, over time it will slowly go closer to the floor. I could stop, but the brakes felt squishy. Biggest problem though is my brakes were working fine, no warning lights, nothing.. Park car turn it off, go into store, come back out and my brakes are not working. The pedal goes right to floor. I had to use my emergency brake to stop. I took car to shop and they said the ABS control module needs replaced. This is a common issue with the 2010 Ford Fusion hybrids.. But there doesnt seem to be a recall on it. He even said when he checked the information there is a recall on that ABS control unit, but when you call Ford, they say my particular VIN number is not covered. This is nonsense, because I am having the same identical issue with the other Ford fusion and cars that have this same exact part in it. When I went to go pick up my car, now the brakes are working. It makes no sense. Will they go out again on me at any given time? This is a major concern and danger to me and those around me if they go out while I am driving. Please make FORD include this VIN number make and model be recalled for the repair. Thank you
Service brakes, Hydraulic, Dec 27, 2023
The contact owns a 2010 Ford Fusion. The contact stated while driving 60 MPH and attempting to slow down, the brake pedal was depressed, and the vehicle rolled before coming to a stop. The vehicle was taken to an independent mechanic where it was diagnosed with a failed ABS module. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact referenced the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 129,000.
Service brakes, Hydraulic, Dec 26, 2023
The contact owns a 2010 Ford Fusion. The contact stated that upon starting the vehicle, the ABS warning light illuminated and continually activated and deactivated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the hydraulic control assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The contact stated that the failure was like NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The failure mileage was approximately 144,107.
Service brakes, Dec 19, 2023
After the Anti-Lock Braking System (ABS) was engaged, the braking system was spongy, in that the pedal would almost reach the floor before the brakes started working. It has happened several times, but has gotten worse recently, three times in the past six months. One time it happened when I went over a speed bump. I have to be extremely careful when this happens. Once the vehicle sits overnight it seems to clear up. I try not to use the ABS, but it is winter now and this morning someone pulled out in front of me, and I had to use the brakes aggressively. Again, the braking system became spongy. I am hoping by the end of work today it has been remedied for now. After it happens, I am extremely careful about following other cars, for fear of hitting them. It takes longer to stop because of this. I bought the car through the Military overseas program and finding somebody to look at an American car in Korea has been hard. Something is wrong with the ABS.
Service brakes, Dec 8, 2023
Hi. I’m the owner of 2010 Ford Fusion Hybrid. VIN: [XXX] Recently, I almost got crushed while I was driving, because I suddenly could not use brakes…this is happened because of the known ABS issue with this car (I called my mechanic, he diagnosed the issue and it is with ABS Module and it is under a recall and should be fixed by a dealer). However, when I got my car to the dealership, I was surprised that it is not a recall for a Hybrid version of Ford Fusion my year and I have to pay from my own pocket almost $5,000 for part and labor. I do not understand why, it is unfair. This is the known issue for a very long time for so many people. It should be recalled and fixed. You can die while you’re driving!!! Here is one of the topics on a forum about this issue: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service brakes, Nov 16, 2023
Brakes Failing brakes Not yet No No Going over bumps the ABS got actuated and the brake pedal went to the floor, was mushy. There is a recall but our car does not fall under the dates. Our car manufactured 05/10
Service brakes, Hydraulic, Nov 13, 2023
The contact owns a 2010 Ford Fusion. The contact stated while driving at a slow speed, the brake pedal was depressed and went to the floorboard. The contact continued pumping the brake pedal, and the vehicle stopped. While in a drive-through line, the brakes became inoperable. Additionally, while driving at undisclosed speeds, the brake pedal was depressed applied but failed to respond. There were no warning lights illuminated. The contact went to the local dealer and was informed there were no recalls on the VIN. The contact was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The contact stated that the failure was like NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 150,000.
Service brakes, Nov 6, 2023
The component that has failed is the ABS antilock brake pump. Many Ford fusions of the same year (2010) have a recall for this. However, according to my vin, there is no recall. The antilock brake system completely locked up while driving there were no prior incidents. No brake lights no inclination that the antilock brake pump had any issues. When the antilock brake pump stopped working, it almost caused a serious accident. It was as if, though we were hydroplaning we had no control over the Car. Thankfully, no one was hurt and the car went directly into a field. There was myself, my daughter, my son, and a friend four week old baby in the car!! my son is still having nightmares even though this happened a couple weeks ago! He is autistic and eight years old. This is extremely scary. I had absolutely no control over the car The brake pedal went all the way to the floor. The problem has been reported to the dealer however, even though I have a 2010 it is not reported for a recall. The vehicle component has been inspected by a licensed mechanic. There were no previous morning signs no dash lights no issue with the ABS system at all. The car has been maintained regularly. The car has not been fixed because we didn’t know what the problem was until last week.
Service brakes, Oct 31, 2023
The contact owns a 2010 Ford Fusion. The contact stated while driving 35 MPH, the brakes became inoperable. The brake pedal was depressed to the floorboard. No warning light was illuminated. The vehicle was towed to the residence. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 160,000.
Service brakes, Forward collision avoidance, Oct 30, 2023
ABS Advancetrac system failure results in extended brake pedal travel required to stop the vehicle, increasing the risk of a crash. The condition does not result in a loss of braking function and the vehicle can be brought to a controlled stop